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Configuring the Cisco VC 220 Network Camera Software

Administration > Firmware

VC 220 Dome WDR Day/Night PoE Network Camera Administration Guide

82

6

Administration > Firmware

Use 

Administration > Firmware

 to upgrade the camera firmware. Click on the 

Upgrade

 button and the utility checks for available updates at Cisco.com. 

•

Cisco recommends that you use a computer within the camera’s local 
network to perform the upgrade. If you attempt to upgrade the camera’s 
firmware from a remote location—using a computer outside of the camera’s 
local network—the upgrade may fail.

•

If for any reason the firmware upgrade process is interrupted and results in 
corrupted firmware, the Cisco VC 220 upon reboot will go to a 

Firmware 

Recovery

 page where you can upload the latest firmware.

Summary of Contents for Small Business VC220

Page 1: ...Cisco Small Business VC 220 Dome WDR Day Night PoE Network Camera ADMINISTRATION GUIDE ...

Page 2: ...c and or its affiliates in the U S and other countries A listing of Cisco s trademarks can be found at www cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1005R ...

Page 3: ... 19 Camera Installation Guidelines 19 Before You Begin 20 Installing the Cisco VC 220 Camera 21 Installation Tips 21 Mounting Your Cisco VC 220 Camera 21 Connecting the Equipment 23 Basic Ethernet Setup 23 Power over Ethernet PoE Setup 24 Using a PoE Enabled Switch 24 Using a PoE Power Injector 24 Verifying the Hardware Installation 25 Chapter 4 Installing the Cisco VC 220 Network Camera Software ...

Page 4: ...eo Options Icons 33 Client Settings 35 Getting Started 36 Initial Setup 36 Video Monitoring System 37 Quick Access 37 More Ways To Use Your Camera 37 Other Resources 37 Don t show this on setup 37 Where to Go Next 38 Chapter 6 Configuring the Cisco VC 220 Network Camera Software 39 Network Setting IP Setting 41 Network Setting TCP UDP Port Settings 44 Network Setting Multicast 47 Network Setting H...

Page 5: ...uration 56 Camera Control Video Settings 57 Video Quality Settings For Stream 1 and 2 57 Day Night settings 58 Options 59 Camera Control Audio Settings 60 Audio Settings 60 Camera Control I O Ports 62 Input Ports 62 Output ports State at Power On 62 Applications Servers 63 Simple Mail Transfer Protocol SMTP 63 File Transfer Protocol FTP 64 Samba 65 HTTP 66 Instant Message IM Server 67 Applications...

Page 6: ...Connections 77 Administration Password Strength 78 Administration Time Settings 80 Time Zone 80 Network Time Protocol NTP Settings 80 Administration Discovery Settings 81 UPnP 81 Bonjour 81 Administration Firmware 82 Administration Configuration File 83 Administration Maintenance 84 Restart 84 Restore Defaults 84 Restore to Factory Default 84 Administration System Log 85 Status System Summary 86 W...

Page 7: ...figurations for the Cisco VC 220 Network Camera 90 Configuring Immediate Recording 91 Configuring Motion Detection with Email Notification 92 Configuring the GPIO Ports 96 Configuring Port Forwarding 98 Appendix A Troubleshooting 100 Questions and Answers 100 Appendix B Specifications 104 Appendix C Where to Go From Here 107 ...

Page 8: ...ght for up to 15 meters 50ft Therefore the Cisco VC 220 delivers high image quality in either day and night conditions To prevent false alarms a passive infrared PIR sensor is built in to detect objects by their thermal presence By enabling Wide Dynamic Range WDR the camera can compensate for challenging lighting conditions Use WDR when there are both very bright and very dark areas simultaneously...

Page 9: ...and or speakers and I O ports so you can set external alarms or turn on off lights Allows for flexible installations with Power over Ethernet PoE Supports RTSP Video Audio Streaming to Unicast and Multicast clients Features 4x digital zoom Allows viewing of video on a mobile device with 3GPP support Provides extensive event and alarm triggering Includes basic Cisco Video Monitoring System software...

Page 10: ...on instructions start here Getting to Know the Cisco VC 220 Network Camera page11 For software installation instructions start here Installing the Cisco VC 220 Network Camera Software page 26 Minimum System Requirements CPU 2GHz Pentium 4 or AMD Athlon Class CPU For multiple cameras Pentium 4 class 3 GHz dual core Memory 512 MB to 1 GB Operating System Microsoft Windows XP or Vista Hard Drive 500 ...

Page 11: ... Cisco VC 220 Network Camera In this chapter you ll find the following information Parts of the Camera page11 Cautions and Warnings page18 Parts of the Camera The following illustrations show the major components of the camera Mounting Holes Dome Cover Tamper resistant screw MAC 002129727D24 ...

Page 12: ...rared PIR Sensor Alerts you to objects up to 5 M 16 4 feet away based on thermal detection CAUTION As with all PIR motion sensors there are certain factors that impact detection range and reliability PIR sensors rely on changes in heat to detect motion so be aware of the following factors rapid environmental changes direct sunlight direct wind from a heater or air conditioner fireplaces automobile...

Page 13: ...zone and daylight saving period first and then set the date and time Set the date and time by either syncing to a local PC setting the date and time manually or connecting to an NTP server See Administration Time Settings page 80 for more information Power Cord Port Included Connects your Cisco VC 220 camera to 12 V power 1 Amp when not using PoE Ethernet RJ45 Port Connects your Cisco VC 220 camer...

Page 14: ...ra is not functioning For example the Ethernet cable is not attached Flashing orange The PIR sensor noted movement Flashing green rapidly The firmware is being upgraded Flashing orange rapidly The camera s default settings are being restored Alternating flashing green and orange Video has been lost 12 Infrared IR LEDs Enables operation in complete darkness The ring of IR LEDs are built in with a w...

Page 15: ...eral Purpose Input and Output Terminal Block See General Purpose Input and Output Terminal Block page16 for more information Audio Out Connects your Cisco VC 220 camera through the 3 5 mm input jack to an external speaker or computer Audio On Off Enables audio on or off When off the microphone and speaker are muted Microphone In Connects your Cisco VC 220 camera through the 3 5 mm input jack to an...

Page 16: ...mbered 1 through 4 and are described in the following table Ports 1 to 4 are used to connect with digital input and digital output devices Refer to the following illustrations for the connection methods Ports 1 and 2 are for output devices such as sirens or flashing lights The external device must be 12V 1 5A 2A maximum or 16 W 24 W maximum Port Description 1 Power 12VDC 5 1 5A max Max rating 2 0A...

Page 17: ...cuit between pin 3 and pin 4 dependent on whether your input sensor is normally an open or closed device The state of your input device determines how to configure the ports on the Camera Control I O ports page found on page 62 If the input device is normally closed set the configuration of Triggered When to Low Set the output port to Open For input devices that are normally open set the configura...

Page 18: ...ra away from rapid environmental changes direct wind from an air conditioner or heater automobiles or industrial equipment Do not place the Cisco VC 220 network camera in high humidity environments Do not place the Cisco VC 220 network camera on unsteady surfaces Do not disassemble the Cisco VC 220 network camera Do not drop the Cisco VC 220 network camera Do not insert sharp or tiny objects into ...

Page 19: ...r camera location first Choose a location that provides adequate coverage of the area to be monitored If using video motion detection consider potential sources of movement that can create false positives such as trees and shrubs drastic light changes wandering animals and traffic If using the internal microphone in the camera note that the Cisco VC 220 camera is designed to pick up audio from a d...

Page 20: ...k Camera Software page 26 before you replace the dome cover on the camera This is because after the software is installed you will be able to use the web based configuration utility to see how the lens should be adjusted and how the camera needs to be focused See Finalizing the Cisco VC 220 Hardware Setup page 87 for instructions on lens and focusing adjustments and how to replace the dome cover T...

Page 21: ...direct sunlight radiators ovens or televisions For more cautions and warnings see Cautions and Warnings page18 Mounting Your Cisco VC 220 Camera If you have more than one camera make a note of the MAC address found on the side of the camera You may want to refer to the MAC address later to identify multiple cameras Your MAC address will be something like the following 00 21 29 72 7D 2C STEP 1 Use ...

Page 22: ...e wall insert the supplied screws to corresponding holes and secure them with a screwdriver Your Cisco VC 220 camera is now ready for network setup NOTE The wall mount screws come with anchors that can be used for drywall or concrete The screw size is a metric M4 with a length of 31 75 mm The anchor is the same length and internal diameter to accept the screw For non metric countries the equivalen...

Page 23: ...Power over Ethernet PoE setup Basic Ethernet Setup Follow these steps to perform a basic Ethernet setup STEP 1 Connect any external devices to the general I O terminal block if you have sensors and alarms 1 STEP 2 Connect your Cisco VC 220 camera to a router or a switch using an Ethernet cable 2 STEP 3 Connect the supplied power adaptor 3 from your Cisco VC 220 camera to a power outlet 2 3 Router ...

Page 24: ...e camera is connected to a PoE switch To connect your Cisco VC 220 camera to a PoE enabled switch connect the Cisco VC 220 camera to the switch using an Ethernet cable Using a PoE Power Injector If your broadband switch does not support PoE use a PoE power injector not included to connect the Cisco VC 220 camera to the broadband switch The PoE power injector must be must be 802 3af compliant Follo...

Page 25: ... Camera page11 NOTE It is suggested that you install the software see Installing the Cisco VC 220 Network Camera Software page 26 before you replace the dome cover on the camera After the software is installed you will be able to use the web based configuration utility to see how the lens should be adjusted and how the camera needs to be focused See Finalizing the Cisco VC 220 Hardware Setup page ...

Page 26: ...her supporting materials to familiarize yourself with the camera before continuing Internet Explorer may prompt you to accept ActiveX to view video follow the instructions to accept ActiveX Security Recommendations The default username and password is admin For security purposes it is highly recommended that you change the default name and password using the camera s web based configuration utilit...

Page 27: ...the following 00 21 29 72 7D 2C DHCP is the default IP addressing option The camera is automatically assigned an IP address from a DHCP server or a DHCP router If no DHCP server is present in the network after 90 seconds the camera defaults to a static IP address of 192 168 1 99 If the camera is connected directly to your computer then your computer needs to be on the same subnet as the camera s d...

Page 28: ...our CD ROM drive STEP 2 Launch the Setup Wizard in one of two ways 1 You can launch the Setup Wizard from the CD without installing the software on the computer This option is useful if you do not want to install anything on your computer 2 You can install the software on your computer This option is useful if you will install more cameras in the future and don t want to search for the CD The Setu...

Page 29: ...mera static IP address Instructions for determining your camera s DHCP address can be found in Troubleshooting page 100 If you do not have a DHCP server access your camera through the default static IP address To launch the Cisco VC 220 camera follow these steps to access the web based configuration utility from your computer STEP 1 Launch Internet Explorer STEP 2 In the Address field enter the IP...

Page 30: ...by default NOTE If it is not your first time accessing the web based configuration utility or if you changed the password using the Setup Wizard remember to use the username and password that you set Where to Go Next Using the Web Based Configuration Utility page 31 for information about the features found in the configuration utility and the View Video page Configuring the Cisco VC 220 Network Ca...

Page 31: ...Getting Started page 36 Where to Go Next page 38 Microsoft Internet Explorer IE is the official supported browser for the Cisco VC 220 network camera Other browsers provide limited functionality Session and Camera Settings By default the inactivity time out for the camera s web based configuration utility is 600 seconds 10 minutes It is recommended that you log out of your session when complete so...

Page 32: ... current view Language Click this button to choose a language for the displayed interface The supported languages are English German Spanish French Italian Japanese Portuguese Simplified Chinese and Traditional Chinese Logout Logout of this session About Displays information about the device including the device model name description and firmware version Help Provides online help information abou...

Page 33: ...Icon Description Snapshot Click to take a single JPEG picture snapshot of the video image and right click to save it to a desired location on your computer Zoom Provides 4x digital zoom Click zoom and then use your mouse to select the section you want to magnify Click the icon again to disable the zoom feature Play Allows the live video feed to play Pause Pauses the live video feed Stop Stops the ...

Page 34: ...to turn audio on and off Start Stop Talk In Talk Only mode the camera s external speakers are enabled When you enable Talk Only in the Camera Control Audio page an icon is displayed on the View Video page and audio from your computer is played through your camera s speakers You can then click the icon to turn the camera s external speakers on and off Two Way Audio In Two Way Audio mode both the Li...

Page 35: ...nd video streams However network packets may be lost due to network burst traffic and images may be obscured Activate this UDP connection when occasions require time sensitive responses and the video quality is less important Note that ten simultaneous client accesses are allowed however each unicast client connecting to the server takes up additional bandwidth UDP Multicast Allows multicast enabl...

Page 36: ... prefix is CLIP_ and the date and time suffix is 200801008_180853 STEP 5 Click Save to save your settings Getting Started Click Setup in the toolbar to access the Getting Started page The Getting Started page provides you quick links to some of the most used features Initial Setup Change Default Admin Password and Add Users It is recommended that you change the password of the camera after you fir...

Page 37: ...er you first set up the camera See Administration Firmware page 82 for complete information Backup Device Configuration See Administration Configuration File page 83 for backup information Create Motion Detection See Applications Motion Detection page 68 for instructions on setting motion detection More Ways To Use Your Camera Provides a link to the Cisco Small Business Video Surveillance Cameras ...

Page 38: ...Camera Administration Guide 38 5 Where to Go Next For complete descriptions of the camera s configuration utility start here Configuring the Cisco VC 220 Network Camera Software page 39 For instructions on adjusting the lens and replacing the cover Finalizing the Cisco VC 220 Hardware Setup page 87 ...

Page 39: ...rowsers provide limited functionality NOTE The inactivity time out for the camera s configuration utility is 10 minutes This chapter contains the following sections Network Setting IP Setting page 41 Network Setting TCP UDP Port Settings page 44 Network Setting Multicast page 47 Network Setting HTTPS page 48 Network Setting IP Filter page 49 Network Setting DDNS page 51 Network Setting QoS page 52...

Page 40: ...s Events page 69 Applications Recording page 73 Administration Users page 75 Administration Password Strength on page 78 Administration Time Settings page 80 Administration Discovery Settings page 81 Administration Firmware page 82 Administration Configuration File on page 83 Administration Maintenance page 84 Administration System Log page 85 Status System Summary page 86 ...

Page 41: ...choose to do this if you don t want to alert others that the network camera is on Choose LAN or PPPoE and then enter the settings described below LAN If LAN is enabled enter the following information Configuration Type Choose either Obtain Address Automatically DHCP or Fixed IP Address DHCP This is the default Select this option when your network uses a DHCP server When the camera starts up all IP...

Page 42: ...et an IP address from the ISP at start up After the camera gets an IP address from the ISP it automatically sends a notification email to you Therefore when you select PPPoE as your connecting type you have to set up the email or DDNS configuration in advance See Network Setting DDNS page 51 or Applications Servers page 63 NOTE The Cisco VC 220 IP camera only supports the PAP authentication method...

Page 43: ...e Network Setting IP Setting VC 220 Dome WDR Day Night PoE Network Camera Administration Guide 43 6 Optional Primary DNS Enter the IPv6 Primary DNS address as provided by your ISP Click the IPv6 Info button to display the current configuration for IPv6 ...

Page 44: ...dentials are encrypted using the MD5 algorithm and this method provides better protection against unauthorized access HTTP Port Secondary HTTP Port Assigns the HTTP port for communication The default HTTP port is 80 and the default secondary HTTP port is 8080 If you d prefer to assign a different port number the port should be within the range of 1024 and 65535 To access the camera within a LAN bo...

Page 45: ...sic and Digest Disabled Allows an RTP RTSP session without a username or password Basic Allows the username and password to be sent over the network in clear text Digest An agreed upon method that a web page can use to negotiate credentials with a web user using the HTTP protocol The Digest authentication method is an application of MD5 cryptography Access Name for Stream 1 Specifies the access na...

Page 46: ...audio is set to 5559 It must be the port number of video RTP plus 1 Change the port number if more than one camera is doing multicast and using the same default IP address RTP port for audio The audio channel port for RTP It must be an even number Change the port number if more than one camera is doing multicast and using the same default IP address RTCP port for audio The audio channel port for R...

Page 47: ...for multicasting This does not normally need to be re configured If an address does need to be changed contact your network administrator To change enter the Video Address Audio Address in the field provided Multicast Video and Audio Ports The camera s video and audio ports have been pre configured for multicasting They do not normally need to be re configured If a port number does need to be chan...

Page 48: ...a self signed certificate STEP 1 Click Create next to Self Signed certificate and the Create Certificate window appears STEP 2 Fill in the required information and click Save to generate a self signed certificate STEP 3 The certificate will be automatically installed upon generation then you can enable the HTTPS service check Enable HTTPS secure connection Certificate Information Once a certificat...

Page 49: ...ot in the Denied List can connect to the Cisco VC220 network camera to receive the audio or video streaming Both the Allowed List and Denied List can include a single IP address a list of IP address ranges or a network mask If you want to add a new IP address click the Add button and type the IP address you want to allow or deny There are three methods of filtering in the drop down list Single Ran...

Page 50: ...ou enable The Super Admin then has root access and can have one session active at a time This feature provides additional security and prevents unauthorized access Even if an IP address is in a Deny list the Super Admin still has access to the camera NOTE If you forget the administrative IP address the camera must be reset to gain access Enable super admin Click to enable the super admin feature S...

Page 51: ...llows you to assign a fixed host and domain name to a dynamic Internet IP address Service Provider Select a DDNS provider of your choice from the list Dyndns org Dynamic Dyndns org Custom http www dyndns com TZO com http www tzo com 3322 org http www 3322 org Host Name Enter the name registered with the DDNS server Account Enter either the Username or Email to log into the DDNS server When you inp...

Page 52: ...based on the 802 1p QoS value in the VLAN priority tag of the packet This feature is disabled by default To enable CoS mode check the box VLAN ID Enter the VLAN ID 1 to 4095 in the field provided Priority Set priority to a value between 0 and 7 The highest priority value is 7 The default CoS Priority value is 4 video which matches the Cisco Small Business Smart and Managed Switch QoS settings DSCP...

Page 53: ...changes Enable SNMPv2c Select this option to enable SNMP Read Write community Enter the names of Read Write community according to your network management system The default is private Read only community Enter the names of Read only community according to your network management system The default is public Trap Receiver Community String Set up your network management system to listen for traps n...

Page 54: ...summary of the most used EAP authentication mechanism are listed below A full list of registered EAP authentication types is available at IANA http www iana org assignments eap numbers CAUTION Not all authentication mechanisms are considered secure EAP MD5 MD5 Challenge requires a username and password and is equivalent to the PPP CHAP protocol RFC1994 This method does not provide dictionary attac...

Page 55: ...eloped by Microsoft and is currently an IETF draft The following table provides a summary of the authentication methods EAP MD5 EAP TLS EAP TTLS EAP PEAP Server Authentication None Public Key Certificate Public Key Certificate Public Key Certificate Supplicant Authentication Password Hash Public Key Certificate or Smart Card MSCHAP MS CHAP v2 MSCHAP MS CHAP v2 Authentication Attributes One Way Aut...

Page 56: ...address When you complete the configuration click Save to save the settings otherwise click Cancel to discard the changes Enable Automatic Configuration Download From TFTP Server Option 66 150 and 67 When enabled the camera as a DHCP client tries to obtain the TFTP server and configuration file specified by the DHCP router in the network If the DHCP router does not provide the TFTP server and conf...

Page 57: ...t Stream 1 and Stream 2 to MJPEG Mode The Cisco VC 220 network camera offers two choices of video compression standards for real time viewing MPEG 4 and MJPEG If MPEG 4 is selected it is streamed in RTP encapsulation over UDP There are four dependent parameters provided in MPEG 4 mode for video performance adjustment Resolution The video resolutions are selectable at the following settings 640x480...

Page 58: ... are selectable at the following rates 1 fps 2 fps 3 fps 5 fps 8 fps 10 fps 15 fps 20 fps 25 fps and 30 fps Day Night settings Switch to B W in night mode Enables the camera to automatically switch to black and white during night mode Disable IR LED Disables the IR LEDs in night mode IR cut filter Switches the camera to the IR cut filter when dark Select one of the following modes from the menu Au...

Page 59: ...ion Sets the orientation of the live video Flip Vertically reflect the display of the video Mirror Horizontally reflect the display of the video Color Select to display color or black white video streams The default is color Power Line Frequency To eliminate unwanted image flickering associated with fluorescent lights set the power line frequency so it is consistent with local utility settings Cho...

Page 60: ...enabled When you enable Listen Only an icon is displayed on the View Video page and audio is picked up through the camera You can then use the icon to turn audio on and off In Talk Only mode the camera s external speakers are enabled When you enable Talk Only an icon is displayed on the View Video page and audio from your computer is played through your camera s speakers You can then use the icon ...

Page 61: ...nd quality at the cost of higher bandwidth consumption The supported bit rates are 16 Kbps 32 Kbps 48 Kbps 64 Kbps 96 Kbps and 128 Kbps The default bit rate is 128 Kbps GSM ARM bit rate Select the bit rate for the GSM ARM codec This codec optimizes speech quality and requires less bandwidth The supported bit rates are 4 75 Kbps 5 15 Kbps 5 90 Kbps 6 7 Kbps 7 4 Kbps 7 95 Kbps 10 2 Kbps and 12 2 Kbp...

Page 62: ...erwise click Cancel to discard the changes Input Ports Triggered When Select High or Low to define the normal status of the digital input The Cisco VC 220 network camera shows whether the trigger is activated or not The default is High Output ports State at Power On Default State Select Grounded or Open to define the normal status of the digital output The Cisco VC 220 network camera shows whether...

Page 63: ...r a descriptive name for the server Sender email address Enter the sender s email address Recipient email address Enter the recipient s email address i e to whom the media should be sent when a trigger is activated Server address Enter the domain name or IP address of the email server Username Enter the username of the email account Password Enter the password of the email account Server port Defa...

Page 64: ...f the FTP server Server port By default the FTP port is set to 21 It can be assigned a different port number between 1024 and 65535 Username Enter the username of the FTP account A username and password are only required if your FTP server requires authentication Password Enter the password of the FTP account A username and password are only required if your FTP server requires authentication FTP ...

Page 65: ...share information For example if Emily wants to share a folder with Nick Emily needs to create an account that Nick can access Emily can create an account in her computer or use an existing account in an NT domain If the name of Emily s computer is Emily_PC and the NT domain is FOLDERS the account for Nick is Emily_PC Nick or FOLDERS Nick The Workgroup field can be referred to Workgroup or Domain ...

Page 66: ... sent to an HTTP location when motion detection is triggered Server name Enter a descriptive name for the server URL Enter the HTTP URL Username Enter the username of the HTTP account A username and password are only required if your HTTP account requires authentication Password Enter the password of the HTTP account A username and password are only required if your HTTP account requires authentic...

Page 67: ...r a descriptive name for your IM server Server address Enter the domain name or IP address of the IM server Jabber ID Enter the Instant Message IM user ID that the Cisco VC 220 camera should use to log in Password Enter the password of the IM account A password is only required if your IM account requires authentication Send to Enter the address where the alert IM should be sent Server port By def...

Page 68: ...ws can exist simultaneously Use the mouse to click hold and drag the window frame to resize or the title bar to move Click the checkbox again to delete the window Window Name You can name the window It s suggested that you name it for the event being monitored There are two parameters for setting motion detection Sensitivity and Percentage After Sensitivity and Percentage are configured and saved ...

Page 69: ... events in the following order 1 Set up your servers to specify event delivery see Applications Servers page 63 2 Configure your media see Configuring Media Settings page 69 3 Configure your event settings such as triggers see Configuring Event Settings page 70 Configuring Media Settings Media Media Name Enter a descriptive name for the media setting Media Type Snapshot Sends snapshots when a trig...

Page 70: ...00 kb The default is 500 kb File Name Prefix Enter the text to be added in front of the video clip name System Log Select to send a system log when a trigger is activated Instant Message Sends an IM message when a trigger is activated Message Enter the message to be sent when a trigger is activated When completed click OK to take effect The new media name appears in the media drop down list on the...

Page 71: ...iodically Trigger the event in specified intervals The unit of trigger interval is in minutes The default is 1 minute Digital input Allows you to monitor digital input PIR Passive Infrared An additional input trigger that is based on thermal detection PIR is good for locations where motion detection can be difficult to implement due to changing or moving backgrounds The PIR sensor is located on th...

Page 72: ...ditional server entries appear under the Action section For each event you can configure the trigger input and select a server as its action output The digital output is turned on for a set amount of seconds when an event is triggered The default duration is 1 second When completed click OK to take effect The new media name appears in the Events drop down list on the Application Events page To rem...

Page 73: ...recording setting Choices are high normal and low Source Select either Stream 1 or Stream 2 as the recording source Recording Schedule Recording Schedule Specify the recording schedule and duration Select the specific days that you would like recording to occur Select when to record Choices are Always or a specific time period in a 24 hour time format Destination Destination Specify a storage dest...

Page 74: ... and takes precedence over the choices of Entire Free Space or Reserved Space If enabled When the spare disk space is less than the reserved space the camera deletes the oldest recording until the spare space is greater than the reserved If not enabled Recording is stopped when the spare disk space is less than the reserved space default 100MB unless specified otherwise When completed select OK to...

Page 75: ...st first apply a password to the administrator account See also Administrator IP Address page 50 STEP 1 Type the admin password identically in both text boxes STEP 2 Click Save to enable password protection STEP 3 A window appears for authentication type the correct user s name and password to access the Cisco VC 220 network camera To add a user Administrators can add up to twenty separate user ac...

Page 76: ...ot administrator at a time can modify the configuration pages Administrator Created by the root administrator Can access view and configure the camera Ten administrator sessions are allowed but only one administrator at a time can modify the configuration pages Viewer Can access and view the camera monitor the View Video page Ten sessions are allowed Sessions When logged in the camera returns a se...

Page 77: ...les Viewer logs into the View Video page with 10 Internet Explorer windows on the same computer This is considered one session and 10 connections Viewer logs into the View Video page with seven Internet Explorer windows and three Firefox windows This is considered two sessions and 10 connections Viewer logs into the View Video page with two Internet Explorer windows and three Firefox windows and u...

Page 78: ...r your product When enabled the following requirements must be met A password must contain characters from at least three of the following four categories uppercase letters lowercase letters numbers and special characters available on a standard keyboard A password cannot be the same as the username which is admin by default A password cannot be the same as the current password Minimum Password Le...

Page 79: ...a Administration Guide 79 6 Yellow The password is weak but will be accepted A message appears indicating that the password is weak You should try to improve a weak password by adding more characters or using special characters Green The password meets acceptable guidelines A message appears indicating that the password is strong ...

Page 80: ...nd End dates of Daylight Savings Time Enter the Daylight Savings Time bias The default setting is 1 hour Network Time Protocol NTP Settings Check here if you want to update the time automatically through the NTP Server from the Internet Enable or disable the NTP time server feature as required If enabled the camera contacts a network time server at regular intervals and update its internal timer T...

Page 81: ...setting UPnP on your system see Questions and Answers page100 Enable UPnP A V Audio Video is enabled by default The UPnP A V service of the camera allows it to stream video to clients like an iPod touch or XBox Enable Traversal Port Mapping If enabled you must specify the router s WAN IP address and the secondary HTTP port when accessing the Cisco VC 220 camera For example http IP address sec http...

Page 82: ... for available updates at Cisco com Cisco recommends that you use a computer within the camera s local network to perform the upgrade If you attempt to upgrade the camera s firmware from a remote location using a computer outside of the camera s local network the upgrade may fail If for any reason the firmware upgrade process is interrupted and results in corrupted firmware the Cisco VC 220 upon r...

Page 83: ...le is generated automatically by the Cisco VC 220 network camera if the startup configuration file has not been modified for 24 hours The intention is to allow the administrator to recover the last known good configuration if an error occurs Backup A redundant file specified by the user NOTE When you export a file to later import into another camera make sure that the new camera is on the same fir...

Page 84: ... factory defaults During the restoration process you will receive a message that the device is rebooting and that your browser will reconnect to your camera s IP address Restore Defaults preserves your network settings Restore to Factory Default Restore to Factory Defaults Click to restore the factory default settings The system is reset to the initial factory settings and changes previously made ...

Page 85: ... using this feature it is suggested that you install a log recording tool to receive system log messages from the camera One example of a tool is Kiwi Syslog Daemon See http www kiwisyslog com kiwi syslog daemon overview Follow the steps below to set up the remote log STEP 1 Check the Enable remote log box STEP 2 In the IP address text box enter the IP address of the remote server STEP 3 In the po...

Page 86: ...address and firmware MD5 checksum of the camera Network Status Displays the information about network type and IP address Image Status Display the mode resolution video quality and frame rate of Stream 1 and Stream 2 Audio Displays the audio status and source I O Ports Status Displays the status of I O ports Where to Go Next For instructions on adjusting the lens and replacing the cover Finalizing...

Page 87: ...ow to adjust and focus the lens and reattach the dome cover Adjusting the Lens page 87 Attaching the Dome Cover page 89 Adjusting the Lens After viewing the live image on the web based configuration utility adjust the camera lens zoom factor and focus range as needed CAUTION Do not over rotate the lens Doing so will damage the camera lens ...

Page 88: ...ns at the area of interest Upon completion tighten the tilt screws STEP 3 Loosen the image adjustment screw and then turn the lens to adjust the image orientation Upon completion tighten the image adjustment screw STEP 4 Loosen the zoom controller to adjust the zoom factor from Wide to Telephoto Upon completion tighten the zoom controller STEP 5 Loosen the focus controller to adjust the focus rang...

Page 89: ...e base channel under the camera TIP Use the two L shaped audio cables when you route the cables to prevent having to remove a tab STEP 2 Optional Remove the tab or tabs from the dome cover to accommodate the cables To avoid injury place the pliers in the middle of the tab and pull outward STEP 3 Attach the dome cover to your Cisco VC 220 camera STEP 4 Secure the two dome screws with a screwdriver ...

Page 90: ...lowing are sample configurations for the most popular Cisco VC 220 camera settings Configuring Immediate Recording page 91 Configuring Motion Detection with Email Notification page 92 Configuring the GPIO Ports page 96 Configuring Port Forwarding page 98 Microsoft Internet Explorer IE is the official supported browser for the Cisco VC 220 network camera Other browsers provide limited functionality...

Page 91: ...ate Recording To record a video event happening immediately follow these steps STEP 1 Click View Video in the toolbar to go to the Cisco VC 220 View Video page STEP 2 On the View Video page click Start Recording light red icon Recording is enabled STEP 3 Click Stop Recording when you want to stop recording bright red icon STEP 4 Go to C Record default location to view the video ...

Page 92: ...MTP email server 3 Configure motion detection 4 Configure your media settings 5 Configure your event settings STEP 1 Define your media as either MPEG 4 or MJPEG for each stream See Camera Control Video Settings page 57 to define your media and for more information about the differences between MPEG 4 and MJPEG STEP 2 Configure your SMTP email server a Access the setup options for your Cisco VC 220...

Page 93: ...est to test your settings f Click Save STEP 3 Configure motion detection NOTE Motion Detection cannot be configured using the Firefox browser Internet Explorer must be used to configure motion detection a Access the setup options for your Cisco VC 220 network camera by clicking Setup b Go to the Applications Motion Detection page c Check Enable Motion Detection You can now set the areas to be moni...

Page 94: ...e percentage slider g Click Apply to save your settings You are now set to receive motions detection email alerts STEP 4 Configure your media settings a Access the setup options for your Cisco VC 220 network camera by clicking Setup b Go to Configuring Media Settings page 69 c Configure the media settings that you require For example if you choose Snapshot you can specify the number of pre and pos...

Page 95: ...n with Email Notification VC 220 Dome WDR Day Night PoE Network Camera Administration Guide 95 8 Check Enable This Event to enable recording of the event Select the Video Motion Detection trigger Set an Event Schedule and Time With the completion of these steps email notification is set ...

Page 96: ...tion diagrams and further information Setup an event Consider the following example STEP 1 Make and test the output GPIO connection For this example we are using an alarm as an output device a Connect the output device alarm to pin 1 and pin 2 b Go to the Camera Control I O Port page to select the proper Default State for the output port c Go to the View Video page d Click the On button on the Vie...

Page 97: ...e input port c Go to the Status System Summary page I O Port Status should show the input as Triggered when the PIR is sensing keep clicking Refresh and Normal when the PIR is off STEP 3 Setup an event connecting the input and output devices on the Application Event page This is similar to setting up motion detection and an email video clip See Configuring Event Settings page 70 for more informati...

Page 98: ...8 Valid port settings are 1024 65535 NOTE When you open the URL to the camera you now must specify the WAN IP address and the port number STEP 3 Click Save and close the page STEP 4 Enter the IP address of your router in your web browser s Address field and press Enter In this example the default IP address of the router is used 192 168 1 1 STEP 5 From the web based configuration utility click Fir...

Page 99: ... WDR Day Night PoE Network Camera Administration Guide 99 8 Now you should be able to access your camera over the Internet by typing in the WAN IP address of your router a colon and the defined port number in the following format http router s WAN IP address port For example http 12 19 89 212 1028 ...

Page 100: ...nter the Administrator ID and Password that was set on the Administrator Users page See the Administration Users page 75 The Username Password prompt indicates that the Administrator has restricted access to specified users Ask the Administrator for your username and password If a username password has not been set it should be the default of admin admin Q I can t connect to the camera with my Web...

Page 101: ...our local mail server such as your Windows 2003 2008 mail server or Exchange mail server to handle local mail Q When using the motion detection feature I receive emails that don t show any moving objects The motion detection feature may be too sensitive and can cause false alarms consider using PIR for thermal detection in some situations Motion detection compares frames to see if they are differe...

Page 102: ...nected to your router go to Start Run STEP 2 Type cmd window STEP 3 At command line type ipconfig STEP 4 Look for Default Gateway This is your LAN router s ip address STEP 5 In a web browser login to your router by typing the router s IP address STEP 6 Each router shows the IP address differently Look for a DHCP client table that lists DHCP IP addresses It can be found on the Summary Status LAN or...

Page 103: ...t However if it is not enabled turn off UAC User Access Control before following this procedure Follow these steps to enable UPnP user interface on your computer STEP 1 Go to Start click Control Panel and then click Add or Remove Programs STEP 2 In the Add or Remove Programs dialog box click Add Remove Windows Components NOTE If the default ports are already used by another device connecting to th...

Page 104: ...sive Infrared PIR Sensor Alerts you to movement up to 5 M 16 4 feet based on thermal detection Focal Length 500mm Infinity for included lens Frame Rate 1 to 30 fps selectable Resolution 640x480 VGA 320x240 QVGA 176x144 QCIF Illumination 0 4LUX F1 7 Field of View 60 degrees for included lens Web UI Built in Web UI for Easy Browser Based Configuration HTTP Web Browser Internet Explorer 6 x or later ...

Page 105: ...d by motion trigger manual or schedule User List User Rights List to View Video and or to Camera Control Functions Username Password Logon authentication 20 characters username and 8 characters password NTP Network Time Protocol keeps time of camera in sync with your network SMTP Simple Mail Transfer Protocol Client for email communications FTP Client File Transfer Protocol Client facilitates uplo...

Page 106: ... WDR Day Night PoE Network Camera Administration Guide 106 B Certifications FCC part 15C class B CE UL Operating Temp 0 to 122 F 0 to 50 C Storage Temp 4 F to 140 F 20 to 60 C Operating Humidity 20 to 80 Storage Humidity 0 to 90 ...

Page 107: ...zhelp Phone Support Contacts www cisco com en US support tsd_cisco_small_business _support_center_contacts html Cisco Small Business Firmware Downloads www cisco com go smallbizfirmware Select a link to download firmware for Cisco Small Business Products No login is required Downloads for all other Cisco Small Business products including Network Storage Systems are available in the Download area o...

Page 108: ... www cisco com go smallbizcameras Accessories Guide for the Cisco VC 220 Camera www cisco com go smallbizcameras Cisco Small Business Cisco Partner Central for Small Business Partner Login Required www cisco com web partners sell smb Cisco Small Business Home www cisco com smb Cisco Small Business Surveillance www cisco com go surveillance ...

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