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Cisco Aironet 340, 350, and CB20A Wireless LAN Client Adapters Installation and Configuration Guide for Windows
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Chapter 10 Troubleshooting
Troubleshooting the Client Adapter
Step 2
Use the Save in box at the top of the screen to specify the location on your computer’s hard drive where
the file will be saved. The default location is My Documents.
Note
If you specify a different location, the new location becomes the default location going forward.
Step 3
Click Save. The file is saved as a text file in the location specified.
Accessing Online Help
Follow the steps below to access general troubleshooting information about your client adapter.
Step 1
Click Help on the Cisco Wireless LAN Adapter Troubleshooting screen. An overview of the
troubleshooting utility appears.
Step 2
Click Help Topics at the top of the screen. From the Help Topics screen, you can access additional
information.
•
To access information on specific topics, double-click Troubleshooting Tips on the Contents page,
the desired topic (such as Radio LEDs), and the desired subtopic (such as LED Error Condition
Messages).
•
To search for a specific topic, click the Index tab, select an index entry, and click Display.
•
To search for a specific word or phrase, click the Find tab, and follow the instructions in the Find
Setup Wizard window.
Step 3
Click Cancel to exit the Help Topics screen.
Client Adapter Recognition Problems
Note
This section does not apply to mini PCI cards.
If your client adapter is not being recognized by your computer’s PCMCIA adapter, check your
computer’s BIOS and make sure that the PC card controller mode is set to PCIC compatible.
Note
A computer’s BIOS varies depending on the manufacturer. For support on BIOS-related issues, consult
your computer’s manufacturer.
