SERVICE MANUAL
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Post eVolve Smart
12 - ERRORS AND TROUBLESHOOTING
CIRCONTROL, S.A.
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Innovació, 3
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08232
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Viladecavalls (Barcelona)
Tel.: +34 937 362 940
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Fax: +34 937 362 941
74
Web: www.circontrol.com
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E-mail:
12.1.2
ERROR DRIVER COM
CONCEPT
One or more devices are not communicating properly.
SOLUTION
In order to identify the device that is not communicating, check the communication of the
devices in the next URL from the Charge Point:
http://<IP>/services/
The devices that are not communicating appear with the
“error time out”
status.
Common steps:
•
Check if the device is powered and if the wiring is ok.
•
Check if the device has the right peripherical number and the baud rate speed
communication.
•
If the communication error is intermittent, it could be caused by a protection earth
issue. In that case, the electric noise of the PE wires may affect the
communication wires. In order to solve it, separate as much as possible the
communication wires from the PE wires.
Energy Meter:
Follow the steps shown in
” section to set the
Charge Point energy meter. If the Energy meter does not have setup steps, contact the
Post-sales department to provide you with a solution.
RFID reader:
Follow the steps in
” section. In case of
product
distribution change from phase I to phase II, contact the Post-sales department to
provide you with a solution.
LCD:
In case of distribution change from phase I to phase II, contact the Post-sales
department to provide you with a solution.
MODE 3 DIN RAIL:
In case of distribution change from phase I to phase II, contact the
Post-sales department to provide you with a solution.
