SERVICE MANUAL
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Post eVolve Smart
12 - ERRORS AND TROUBLESHOOTING
CIRCONTROL, S.A.
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Innovació, 3
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08232
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Viladecavalls (Barcelona)
Tel.: +34 937 362 940
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Fax: +34 937 362 941
76
Web: www.circontrol.com
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E-mail:
12.2
OCPP 1.5 COMMON ERRORS
CONCEPT
After applying new settings, please go to next URL from Charge Point in order to check
the proper connection of the integration chosen:
http://<IP>/services/cpi/log?app=ocpp1.5
Look especially for the following messages:
If
‘CB boot notification: success’
appears when the Charge Point is properly
connected to the Central System.
Otherwise, if the message shown is
‘Registering CB in the CS: failed’
then check
following list of errors:
12.2.1
Connect failed in tcp_connect
Example:
Sep 7 08:55:15 (none) user.err ocpp1.5: OcppCsEngine.cpp:254 -
Registering CB in the CS: failed
Sep 7 08:55:15 (none) user.err ocpp1.5: OcppCsClient.cpp:197 - Notifying Boot - 28, SOAP-
ENV:Sender, , ,
connect failed in tcp_connect()
Common causes:
The host URL introduced is not correct. Check it on the OCPP configuration.
•
Check if embedded modem is connected to the network. Otherwise check
modem parameters (some cellular providers require special APN
configuration).
•
If there is no modem. Then ethernet IP address shall be static, using gateway
and DNS from this network. Do not use DHCP=ON
