Ceyear 3656 Series, Quick Start Manual

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Getting Help
37
4.2 Help Information
3656 Series Vector Network Analyzer provides “Error Log” function, when a problem occurs, the
instrument will automatically generate an “Error Log”, which records the abnormities of hardware, file
deletions, program control, etc.; it is composed of three levels, including message, warning and error, and
used for assisting in analyzing instrument failure. Users can view “Error Log” via [
Help ] → [Error
Message]→[View Error Log...] .
In addition, the Customer Service Support Center is ready to help users at any time. Points of sales and
offices have been set up all over the country. Technical support personnel located there can provide
services such as rapid on-site technical exchange, training, and product maintenance, etc. We can provide
comprehensive and convenient technical support and related services for your convenience.
Tel: +86-0532-86896691
Website: www.ceyear.com
E-mail: sales@ceyear.com
Zip code: 266555
The instruments we supplied have been checked by quality and security departments to be qualified. We
guarantee an 18-month warranty and long-term maintenance; free maintenance for those instruments under
warranty, damaged for reasons excluding man-made causes; fees will be charged for those after warranty
based on maintenance costs. Different methods such as telephone or home maintenance, etc. will be
adopted to solve your problems.
In addition, please contact us in time if instrument failure occurs, we will provide you with assistance
required. Repair is also supported if necessary. Users are forbidden to disassemble the instrument by
themselves in case damages to internal circuits and part caused by wrong operation.
Hereby declares! Full responsibility shall be taken at your own risk in case
the damages to the instrument or personnel injury are caused by wrong
operation or violation operation.
Warning
！