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Canon MAXIFY iB4140, Online Manual

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Canon MAXIFY iB4140 Online Manual Download Page 131

Troubleshooting Canon Inkjet Cloud Printing Center

If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the update button
If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac

If an app cannot be installed

Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.

If You Are Using iP110 series

Check the country or region where the printer was purchased.
If you take the printer outside the country or region where you purchased it, you may not be able to install
certain apps.
You can continue to use apps that are already installed, as long as the apps support the country or region
you are moving to.

If the registered app is not in the Apps list

Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.

If the information is not updated when you press the update button

Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.

If you do not receive the registration e-mail

You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.

If your model has color LCD monitor

On the printer's Home screen, select 

 

Setup

 ( 

 Various settings) -> 

 

Web service

setup

 -> 

Web service connection setup

 -> 

IJ Cloud Printing Center setup

 -> 

Delete from this

service

 to delete the service registration.

131

Summary of Contents for MAXIFY iB4140

Page 1: ...iB4100 series Online Manual Printer Functions Overview Printing Troubleshooting English ...

Page 2: ...XIFY Cloud Link 48 Notice for Web Service Printing 49 Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer 50 Before Using Canon Inkjet Cloud Printing Center 51 Requirements for Canon Inkjet Cloud Printing Center operation 52 Registering User Information to Canon Inkjet Cloud Printing Center 54 Registering User Information to Canon Inkjet Cloud Printing Center Color LCD Monitor 55...

Page 3: ...zzle Check Pattern 163 Examining the Nozzle Check Pattern 164 Cleaning the Print Head 165 Deep Print Head Cleaning 166 Aligning the Print Head 167 Performing Maintenance Functions from Your Computer Mac OS 169 Cleaning the Print Heads 170 Printing a Nozzle Check Pattern 172 Aligning the Print Head Position 173 Aligning the Print Head Position Manually 174 Checking the Ink Status from Your Computer...

Page 4: ...gs from Your Computer Mac OS 217 Registering a Changed Printing Profile 218 Managing the Printer Power 220 Reducing the Printer Noise 222 Changing the Printer Operation Mode 224 Changing Settings from Operation Panel 225 Changing Settings from Operation Panel 226 Setting Items on Operation Panel 227 Output settings 228 LAN settings 229 Dev user settings 232 Timezone List 234 Firmware update 236 Ca...

Page 5: ... 271 Network Communication Mac OS 273 Checking and Changing Network Settings 274 IJ Network Tool 275 Canon IJ Network Tool Screen 276 Canon IJ Network Tool Menus 278 Changing Settings in Wireless LAN Sheet 280 Changing WEP Detailed Settings 284 Changing WPA or WPA2 Detailed Settings 286 Changing Settings in Wired LAN Sheet 288 Changing Settings in Admin Password Sheet 289 Monitoring Wireless Netwo...

Page 6: ...nistrator Password 333 Password and Cookie 335 How to locate your printer s serial number 337 Registering Root Certificate to Web Browser 338 Printing 339 Printing from Computer 340 Printing from Application Software Mac OS Printer Driver 341 Printing with Easy Setup 342 Paper Settings on the Printer Driver and the Printer Media Type 347 Paper Settings on the Printer Driver and the Printer Paper S...

Page 7: ...anon IJ Printer Utility 395 Display the Printing Status Screen 398 Deleting the Undesired Print Job 399 Instructions for Use Printer Driver 400 Updating the Printer Driver 401 Obtaining the Latest Printer Driver 402 Delete the Unnecessary Canon IJ Printer from the Printer List 403 Before Installing the Printer Driver 404 Installing the Printer Driver 405 Printing Using a Web Service 406 Using PIXM...

Page 8: ...ngs Screen During Wireless LAN Setup 452 Check 5 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup 453 Check 6 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup 454 Check 1 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup 455 Check 2 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup 456 C...

Page 9: ...0 Problems while Printing from Smartphone Tablet 491 Cannot Print from Smartphone Tablet 492 Printing Problems 495 Printing Does Not Start 496 Paper Jams 499 Print Results Are Unsatisfactory 501 Cannot Complete Printing 502 Part of Page Is Not Printed Windows 503 Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear 504 Lines Are Misaligned 506 Lines Incomplete or Missing Windows...

Page 10: ...roblems 533 Cannot Install Printer Driver 534 Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows 536 Updating Printer Driver in Network Environment Windows 537 Errors and Messages 538 An Error Occurs 539 Message Appears 541 If You Cannot Solve a Problem 548 List of Support Code for Error 549 List of Support Code for Error Paper Jams 551 1300 552 1303 555 1313 557 1314...

Page 11: ...73 578 1874 579 1890 580 2111 581 2112 583 2113 585 2121 587 2122 588 2500 589 3413 590 3426 591 3427 592 3428 593 3429 594 3430 595 3431 596 3432 597 3433 598 4100 599 4103 600 4104 601 5100 602 5102 603 5103 604 5104 605 5105 606 5200 607 5203 608 ...

Page 12: ...09 614 5400 615 5500 616 5501 617 5B00 618 5B01 619 5C01 620 6000 621 6500 622 6502 623 6800 624 6801 625 6900 626 6901 627 6902 628 6910 629 6911 630 6920 631 6921 632 6930 633 6931 634 6932 635 6933 636 6940 637 6941 638 6942 639 6943 640 6944 641 ...

Page 13: ...6945 642 6946 643 7100 644 7200 645 7201 646 7202 647 7203 648 7204 649 7205 650 B202 651 B203 652 B204 653 B205 654 B502 655 B503 656 B504 657 C000 658 ...

Page 14: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 15: ...countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2004 Apple Computer Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the fol...

Page 16: ...vided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bin...

Page 17: ...py of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and w...

Page 18: ...for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All Rights Reserved Permission t...

Page 19: ...3 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of condi...

Page 20: ...RACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2009 Sparta Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Red...

Page 21: ...OWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz Redistribution and use in ...

Page 22: ...d or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WA...

Page 23: ...stribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the document...

Page 24: ...me all products supported by this guide will be considered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in t...

Page 25: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 26: ...Using the Printer Printing Documents from Your Computer Windows Printing Documents from Your Computer Mac OS 26 ...

Page 27: ... 2 Load paper printing side DOWN 3 Align the paper guides with the paper length and width 4 Insert the cassette After you insert the cassette a screen for registering paper information for the cassette is displayed on the LCD 5 Press the OK button 6 Use the or button to select the size of paper in the cassette and then press the OK button 27 ...

Page 28: ...e and click Preferences or Properties Printer driver settings are displayed Note Command and menu names vary by application and printing may involve more steps For detailed instructions refer to the application user manual 11 Select a typical printing profile In Commonly Used Settings on the Quick Setup tab select a profile that suits the purpose of printing Once you select a printing profile pres...

Page 29: ...ce select the cassette where the paper is loaded 13 Once the print settings are complete click OK to print Note A variety of print settings can be configured with the printer driver Printing from Application Software Windows Printer Driver 29 ...

Page 30: ... 2 Load paper printing side DOWN 3 Align the paper guides with the paper length and width 4 Insert the cassette After you insert the cassette a screen for registering paper information for the cassette is displayed on the LCD 5 Press the OK button 6 Use the or button to select the size of paper in the cassette and then press the OK button 30 ...

Page 31: ...en the paper output support B 9 In the application select Print You can often access the Print dialog by selecting Print in the File menu Note For detailed instructions on operation refer to the application user manual 10 Select the model name and click Printer list Click Show Details to switch the Setup window to the detailed display 31 ...

Page 32: ...11 Select the paper size In Paper Size select the paper size you use 12 Select Quality Media from the pop up menu 32 ...

Page 33: ...er 14 Select the paper source In Paper Source select the cassette where the paper is loaded 15 Once the print settings are complete click Print to print Note A variety of print settings can be configured with the printer driver Printing from Application Software Mac OS Printer Driver 33 ...

Page 34: ...ontent Materials Print Items with Easy PhotoPrint Web Application Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Using PIXMA MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing with Windows RT 34 ...

Page 35: ...Printing from an AirPrint enabled Printer Printing from an AirPrint enabled Printer with Mac Printing from an AirPrint enabled Printer with iOS Device 35 ...

Page 36: ...st check your environment AirPrint Operation Environment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Adding Printer as AirPrint Printer to Your Mac 1 Open System Preferences and select Printers Sca...

Page 37: ...or wireless LAN connection After you turn on the printer it may take few minutes before the printer can communicate through a wireless LAN connection Make sure the printer is connected to the wireless LAN and try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print U...

Page 38: ...nment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turn...

Page 39: ...your model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 39 ...

Page 40: ...be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in ot...

Page 41: ...Home button on the iOS device twice to set the Multitasking mode Then swipe to the right to display the Print Center icon and a Print Summary Deleting Print Job To delete a print job with AirPrint use one of the following two methods From printer Use Stop button to cancel the print job From iOS device Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right...

Page 42: ...ion The printer supports direct connection in which you can connect to the printer wirelessly from a computer or smartphone without a wireless router Switch to direct connection to print wirelessly Using Printer with Direct Connection 42 ...

Page 43: ... service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via Easy PhotoPrint Downloaded PREMIUM Contents can be printed directly with Easy PhotoPrint To download PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a supported printer Note The designs of ...

Page 44: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 44 ...

Page 45: ... click After installing utilities compatible with Quick Utility Toolbox they will be added to this menu The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks Refer to the following for details Quick Utility Toolbox Guide Windows Quick Utility Toolbox Guide Mac OS 45 ...

Page 46: ...nnect using a wireless router and the other method is to connect without using a wireless router The two connection methods cannot be used at the same time If you have a wireless router we recommend you use the method described in Connection Using a Wireless Router When connecting another device while a device is already connected to the printer connect it using the same connection method as the c...

Page 47: ...t be used If you connect a device connected to the Internet via a wireless router to the printer that is in the direct connection the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection...

Page 48: ...ow ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an a...

Page 49: ...saved in our server Canon is unable to identify specific customers using this information Before you transfer ownership or dispose of a printer that supports a color LCD monitor select Device settings Reset setting Reset all and delete your login name and password For details contact a Canon authorized sales representative in the country or region you live in To Those Living in Mainland China PIXM...

Page 50: ...ter Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 50 ...

Page 51: ...nd Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Some models do not support this function To check whether your model supports this function see Models that Support Canon Inkjet Cloud Printing Center Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirement...

Page 52: ...la Firefox Google Chrome Mac OS X v10 6 OS X Yosemite v10 10 Safari 5 1 6 7 8 Smartphone or tablet OS Browser Resolution iOS 7 or later OS standard browser 320 x 480 or higher Android 4 or later 480 x 800 or higher The operation requirements may change without prior notice If this happens you may no longer be able to use this service from your computer smartphone or tablet Important On the browser...

Page 53: ... In an in house network environment the 5222 port must be released For confirmation instructions contact the network administrator 53 ...

Page 54: ...Canon Inkjet Cloud Printing Center you need to follow the steps described below and register My account information If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 54 ...

Page 55: ...om the printer home screen select Cloud If printer information has not been registered to the cloud service server the Registration Preparation Completion Screen appears 3 From cloud main screen select Use from Smartphone or Mobile Integration Guide 4 Follow instructions appearing in screen and select Next 5 In user registration screen select Show QR Code You can also access the URL manually from ...

Page 56: ... install one from App Store or Google Play 7 In Preparation for registration screen select Send blank e mail Note When you select Send blank e mail the destination entry completed mailer starts up automatically After the blank e mail is created send that e mail without making any changes If you want to register a different e mail address select Do not send to display the E mail address entry scree...

Page 57: ...rror if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by going to the printer s Home screen and selecting Setup Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service You may not be able to receive the notification if you are using a spam f...

Page 58: ...ccess the URL in the e mail Register the Information and Complete the User Registration 1 Check that e mail containing URL has been sent to registered e mail address and access URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 58 ...

Page 59: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 59 ...

Page 60: ...ow The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 60 ...

Page 61: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 62: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 62 ...

Page 63: ...authentication site and the Printer registration ID Set A4 size or Letter size or Legal size plain paper and select OK The authentication URL and Printer registration ID are printed Important The operation to complete the registration should be done within 60 minutes Access the URL on the printed page and then enter the e mail address and other necessary information Important Do not use the Back b...

Page 64: ...egistration screen is displayed select Create new account 3 Enter the E mail address and Printer registration ID of the printer s owner and then select OK The registration page URL is sent to the e mail address entered 64 ...

Page 65: ...JCloudPrintingCtr Delete from service You may not be able to receive the notification if you are using a spam filter If you have a setting to receive only the e mails from certain domains be sure to change the setting to allow receiving e mails from noreply mail cs c ij com There will be no error display even if you could not receive the e mail because of the spam filter setting or if you entered ...

Page 66: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 66 ...

Page 67: ...ow The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 67 ...

Page 68: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 69: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 69 ...

Page 70: ...rinter registration ID The procedure is as follows 1 Check that the printer is connected to the Internet Important To use this function you must connect this printer to the Internet If your model has color LCD monitor 2 From the home window select Setup Various settings Web service setup Web service connection setup IJ Cloud Printing Center setup Register with this service 3 In the registration co...

Page 71: ... Select Yes 4 In the print settings select the display language 5 Follow the instructions displayed in the window and print the URL of the authentication site and your Printer registration ID When you set A4 size or Letter size or Legal size plain paper and select OK the authentication site URL and your Printer registration ID are printed Important The operation to complete the registration should...

Page 72: ...n you must connect this printer to the Internet 2 Displaying Printer Information For details go to the Online Manual home page and see Checking Printer Information for your model 3 Select IJ Cloud Printing Center setup Register with this service 4 Follow the instructions displayed in the window and run the authentication 5 When the Preparation for registration screen appears select Send blank e ma...

Page 73: ... be used You will get an error if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by Displaying Printer Information and selecting IJ Cloud Printing Center setup Delete from this service To display printer information go to the Online Manual home page and see Checking Printer Information fo...

Page 74: ...ccess the URL in the e mail Register the Information and Complete the User Registration 1 Check that e mail containing URL has been sent to registered e mail address and access URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 74 ...

Page 75: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 75 ...

Page 76: ...ow The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 76 ...

Page 77: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 78: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 78 ...

Page 79: ...ered in the user registration Keep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for about the next 60 minutes You remain logged in for 60 minutes after the last access The service may not function properly if you log in ...

Page 80: ...jpg jpeg pdf docx doc xlsx xls pptx ppt and rtf The file formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information a...

Page 81: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 81 ...

Page 82: ...inting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 82 ...

Page 83: ...ve 5 tries to enter your password If you fail you will not be able to log in for about the next 60 minutes You remain logged in for 60 minutes after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password t...

Page 84: ...rinting Center Software license info The licensing information of Canon Inkjet Cloud Printing Center is displayed Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears If you are using a smartphone or a tablet you can also print photos and documents Important With this service the available functions differ depending on whether the user is...

Page 85: ...ears Note Group management appears only when you use Select how to manage and set Manage by group for office users Mng printer screen From the Mng printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers Check the printer information The registered printer name is displayed indica...

Page 86: ...rinter When you select the screen shown below appears Set the Destination printer and the Source printer Then select OK Note If Select how to manage has been set you can use this function only when you select Manage app availability by printer For details see Tips on Using Canon Inkjet Cloud Printing Center at Work Change the printer name When you select a screen to change the printer name appears...

Page 87: ...ter Note Although the number of printers that can be registered for one domain is not limited only up to 16 printers are guaranteed to operate Manage users screen From the Manage users screen you can check user information registered to the Canon Inkjet Cloud Printing Center delete users add users and change the Administrator and Standard user settings User deletion Select the check box of the use...

Page 88: ...nagement screen you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center changing groups deleting groups adding groups and setting up users printers and apps belonging to each group Checking group information The registered group names appear If there are items that have not been set appears Select to display the following screen which allows you to set...

Page 89: ...sy PhotoPrint To switch between service linking release select appears for items that do not have anything selected In the default settings all check marks are cleared for Printers and Users Only the system apps under Apps are set to ON Changing a Group name To display the Group name change screen select You can change the name to one of your liking by following the instructions in the displayed s...

Page 90: ...Note You can register up to 20 groups Apps available on printers that do not require a security code For printers without the Multiuser mode setting or Security code settings set the apps to be displayed when a user selects Cloud from the printer s home screen If the domain does not have a printer that meets this condition this setup screen does not appear To go to the setup screen select Note If ...

Page 91: ...p screen select Require security code Each user can set a Security code start the app and perform printing and other operations This setting is linked with Multiuser mode on the Mng printer screen Note The list does not display models without an LCD or models with a monochrome LCD The check box does not appear for models that do not support Multiuser mode 91 ...

Page 92: ...nting Center at Work Note If you manage the usable apps by printer the default settings will allow all users to add delete and rearrange apps Also if you are using a MAXIFY series printer and you select Multiuser mode in the Mng printer screen only the administrator will be able to add delete and rearrange apps If you manage the usable apps by user all users will be able to add delete and rearrang...

Page 93: ... context menu 4 Right context menu When you select the context menu appears The information displayed depends on the menu currently selected in the menu area The symbol indicates that there is a new unread notice Sort This displays the screen to sort registered apps You can use the buttons to change the display order of apps When you finish sorting select Done 93 ...

Page 94: ...plays the latest notices The symbol indicates that there is a new unread notice My account Displays user information From the My account screen you can change your account settings From the My account screen you can display the Permitted services screen and clear any linked service setting Help legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are...

Page 95: ...fig This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them Note If Group management has been set Config is not displayed If Manage app availability by user has been set even Standard user can register and delete apps 95 ...

Page 96: ...oud Printing Center are displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released or does not support your region model 96 ...

Page 97: ... can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the print or scan history by looking at History You can also cancel print or ...

Page 98: ... of 3 father mother and child as an example If the father registers the printer to Canon Inkjet Cloud Printing Center only the father is managed by the service and the mother and the child cannot use the service unless the father tells them the login E mail address and Password If Mother and Child Want to Use the Service from Their Smartphones 1 The father registers to Canon Inkjet Cloud Printing ...

Page 99: ... The father selects Add user and by following the screen instructions registers the mother and child as users After this registration is complete the mother and child can individually use the service 99 ...

Page 100: ... or delete apps After the Administrator father specifies settings according to the procedure below the father the mother and the child will be able to manage apps individually 1 As the Administrator the father logs in to Canon Inkjet Cloud Printing Center and selects Advanced management from 2 For Select how to manage the father selects Set 100 ...

Page 101: ...he father sets Manage app availability by user and selects OK 4 The screen for checking the management method change appears To complete the setup and return to the Advanced management window select OK 101 ...

Page 102: ...All registered users can register and delete apps freely 102 ...

Page 103: ...the new hire Note If the second printer has not been registered select Adding a Printer and register the printer by following the procedure Creating a Group for All Office Members to Use Set the basic group In this example only the Evernote app will be used on 2 printers 1 The senior clerk registers to Canon Inkjet Cloud Printing Center and becomes the Administrator 2 The senior clerk selects Mana...

Page 104: ...4 The senior clerk selects Advanced management from 5 For Select how to manage the senior clerk selects Set 104 ...

Page 105: ...r office users and selects OK Note If Group management has already been set up refer to step 10 and the subsequent steps 7 On the screen for checking management method changes the senior clerk checks the displayed information and selects OK 105 ...

Page 106: ...roup to be renamed 9 The senior clerk enters the Group name and selects OK The chief clerk enters Office here because the clerk is setting up a group that everyone in the office will use Important The following restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registere...

Page 107: ...10 Select Settings and in group setup screen check that all users on the Users tab are selected 11 On Printers tab check that all printers are selected 12 On Apps tab set only Evernote app to 107 ...

Page 108: ...add a group To create a new group use Add group and then in the setup screen for the added group add users and printers Limiting Apps That Each User Can Use Limiting Apps That All Members Can Use on Printer Limiting Apps That Individual Users Can Use on Printer Limiting Printers That Individual Users Can Use Important The available apps may differ depending on the country or the region Limiting Ap...

Page 109: ...1 From select Group management Note This appears only if Manage by group for office users is set in Advanced management 2 In displayed screen select Add group 109 ...

Page 110: ...restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registered more than once in the same domain Up to 20 groups can be registered The person who created the group becomes the Administrator 4 Follow messages displayed on screen and select OK The group setup screen appears...

Page 111: ...5 On Users tab select only president 6 On the Printers tab select printer to be used 7 On the Apps tab set the Evernote and Facebook apps to 111 ...

Page 112: ...e The group setup screen displays all users and printers that are registered in the domain Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer use the following procedure provided by this service As an example this section describes the procedure for allowing all users to use the Evernote app from the printer 1 From select Group management 112 ...

Page 113: ...is appears only if Manage by group for office users is set in Advanced management 2 For Apps available on printers that do not require a security code select Settings 3 On Apps tab set only Evernote app to 113 ...

Page 114: ... the only app that all users can use on the printer Limiting Apps That Individual Users Can Use on Printer For each user you can set the apps that the user can use on the printer As an example this section describes the procedure for allowing only the president to also use the Facebook app from the printer 1 From select Advanced management 114 ...

Page 115: ...2 For Require security code select Set 3 Select printer for setting up Security code Security codes identify individual users when multiple users are using a printer 115 ...

Page 116: ...ort Security Codes 4 Set up Security code If there are users who have not set up a Security code a screen appears for checking whether to send an e mail prompting those users to set up a Security code To send a notification e mail only to users without a Security code select OK To display the Security code setup screen when each user logs in and not send the notification e mail select Cancel 116 ...

Page 117: ...anumeric characters The Security code change process ends and the change completion message appears In the message screen select OK to return to the main screen 5 Select Cloud from the printer s home screen 6 In Switch user screen select user 7 Enter Security code that you set and Log in 117 ...

Page 118: ...n Log in 8 Select Facebook app Only the president will be able to use the Facebook app from the printer Limiting Printers That Individual Users Can Use As an example this section describes the procedure for setting up one printer for the president and another printer for all users 118 ...

Page 119: ...management Note This appears only if Manage by group for office users is set in Advanced management 2 Select Settings for the group containing all users 3 On the Printers tab clear printer that was set up for president 119 ...

Page 120: ...f a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups the user can still use that app or printer if the one of the other groups allows it Only the printer that was set can be used by all users 120 ...

Page 121: ...he MAXIFY series you can set a Security code We recommend that you set a Security code to prevent other users from using your account This code is valid only when you use MAXIFY Cloud Link from the printer operation panel You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone tablet or computer 121 ...

Page 122: ...nitor If you are using PRO 1000 series or PRO 500 series If your model has color LCD monitor 1 Check that an e mail containing the URL has been sent to the registered e mail address and access the URL 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition process ends ...

Page 123: ...ail containing the URL has been sent to the registered e mail address and access the URL If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition ...

Page 124: ...Note If you select Cancel the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears Adding a PIXMA MAXIFY Cloud Link User 124 ...

Page 125: ...MAXIFY Cloud Link User Several people can use one printer This section describes the user addition procedure and the user privileges Adding a user 1 On the service screen select Manage users from 2 Select Add user 125 ...

Page 126: ...for completing the registration is then sent to the entered e mail address Note If you enter an e mail address that is already registered you will receive notification that the address is registered To specify another e mail address follow the displayed instructions 4 Access the URL reported in the e mail The procedure that follows describes what to do if you receive a notification e mail 5 Read t...

Page 127: ...n screen enter you desired password into Password and Password Confirmation and select Next Important There are character restrictions for the Password as shown below The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 127 ...

Page 128: ...te alphanumeric characters and symbols _ Alphabets are case sensitive 8 Specify the Time zone setting and select Done Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving ti...

Page 129: ...rm various other operations A Standard user can check printer information and start apps For information about the functions that each user can use refer to the Canon Inkjet Cloud Printing Center window If you are using MAXIFY Cloud Link from the printer select Multiuser mode in the Mng printer screen to set the printer to Multiuser mode Each user can then start an app and print documents Note If ...

Page 130: ... To set Multiuser mode without sending a notification e mail select Cancel Troubleshooting Canon Inkjet Cloud Printing Center 130 ...

Page 131: ... app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center If the display language is switched to a language that does not support an app the app will not be displayed in the apps list but will continue to be registered If you switch back to the target language of the app it will be displayed in the apps list and you will be able to start register or unregister t...

Page 132: ... the LAN environment is connected to the Internet Check that no error message is displayed on the printer s LCD monitor If printing does not start even after you wait awhile go to the printer s home screen and select Setup Various settings Web service inquiry If your model has monochrome LCD monitor Check that the printer is connected to the Internet Check that the printer is connected to a LAN an...

Page 133: ...ud Printing Center services If your model has color LCD monitor On the printer s Home screen select Setup Various settings Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service to delete the service registration If your model has monochrome LCD monitor On the printer operation panel select the Setup button and then select Web service setup Connectio...

Page 134: ...one or tablet iOS or Android wirelessly Canon PRINT Inkjet SELPHY can be downloaded from App Store and Google Play Follow the steps below to print photos easily 1 Download Canon PRINT Inkjet SELPHY For iOS For Android 2 Connect printer to Wi Fi by following instructions on application screen 3 Select photo in Photo Print of application and then tap Print 134 ...

Page 135: ...jsetup for using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage enviro...

Page 136: ...Handling Paper Ink Tanks etc Loading Paper Paper Sources Loading Plain Paper Photo Paper Loading Envelopes Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the LCD 136 ...

Page 137: ...Loading Paper Paper Sources Loading Plain Paper Photo Paper Loading Envelopes 137 ...

Page 138: ... Oficio B Oficio M Oficio Foolscap or Legal India in both cassettes and set the printer to automatically switch to the other cassette when the first one is empty Cassette settings Note When printing select the correct sizes and types of paper Incorrect page size and media type settings may cause feeding from the wrong paper source or print quality may be affected For instructions on loading paper ...

Page 139: ...e is not flush against the printer but you can cover it by pulling out the paper output tray Set the cassette to this position for normal use F Lock position for paper larger than A4 or Letter size Set to position F for paper larger than A4 size such as Legal sized paper In this position the cassette is not fully covered when you pull out the paper output tray By design the cassette protrudes from...

Page 140: ...140 ...

Page 141: ...eights of paper you can use see Supported Media Types For instructions on loading envelopes see Loading Envelopes 1 Prepare the paper Align the edges of the paper If the paper is curled flatten it Note Align the edges of paper neatly before loading it Loading an uneven stack of paper may cause paper jams If paper is curled gently bend the curled corners in the opposite direction to flatten the pap...

Page 142: ...on the cassette Important Always load paper in portrait orientation C Loading paper in landscape orientation D may cause paper jams Note Some paper such as photo paper has distinct top and bottom surfaces Load this paper with the whiter or glossy side facing down Align the stack of paper with the edge of the cassette as shown 142 ...

Page 143: ...paper larger than A4 size press the lock G and pull the cassette all the way out 5 Align the front paper guide A with the stack The paper guide A clicks into place when aligned with a page size marked on the cassette 6 Slide the right paper guide B to align the right and left guides with both edges of the stack Do not set the paper guides too firmly against the paper which may cause feeding proble...

Page 144: ...a screen for registering paper information for the cassette is displayed on the LCD Note Paper A4 or Letter sized or smaller The cassette stops at the same position as the extended paper output tray which then covers the cassette Paper larger than A4 or Letter size The cassette protrudes past the paper output tray Do not force the cassette into the printer any further which may damage the printer ...

Page 145: ...te and then press the OK button Note Current page size and media type settings are marked with a Paper Settings 10 Use the or button to select the type of paper in the cassette and then press the OK button 11 Pull out the output tray extension J and open the paper output support K 145 ...

Page 146: ...Note Before printing select the size and type of loaded paper on the print settings screen of the printer driver 146 ...

Page 147: ...dy moistened Note For details on sizes and weights of paper you can use see Supported Media Types 1 Prepare the envelopes To flatten the envelopes press down on the corners and edges If the envelopes are curled hold opposite corners and gently bend them the opposite way Flatten any flaps that are bent Using a pen press the leading edge in the direction of insertion to flatten the envelope Side vie...

Page 148: ... Load the envelopes face DOWN centered in cassette 1 The flap will face up as shown below Up to 10 envelopes can be loaded at once Note Align the stack of envelopes with the edge of cassette 1 as shown Feeding problems may occur if the envelopes are touching the protrusion C 148 ...

Page 149: ... the paper guides too firmly against the envelopes which may cause feeding problems Note Do not load envelopes past the load limit mark D Keep the stack height below the paper guide tabs E 7 Insert cassette 1 Push cassette 1 into the printer until it stops After you insert the cassette a screen for registering paper information for the cassette is displayed on the LCD 149 ...

Page 150: ...n the cassette and then press the OK button Note Current page size and media type settings are marked with a Paper Settings 10 Use the or button to select Envelope and then press the OK button 11 Pull out the output tray extension F and then open the paper output support G 150 ...

Page 151: ...Note Before printing select the size and type of loaded envelopes on the print settings screen of the printer driver 151 ...

Page 152: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the LCD 152 ...

Page 153: ...lace are identified on the LCD and the print head holder A moves into position for replacement of those ink tanks Caution Do not stop the moving print head holder or force it to a different position Do not touch the print head holder until it stops moving Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a...

Page 154: ...k eject lever B The ink tank is ejected To replace another ink tank press the OK button to select OK Next and display the screen for the next ink tank to replace Important Place the removed ink tank into a plastic bag immediately after removing from the printer Otherwise ink residue may stain your clothes or the surrounding area Do not touch parts other than ink tanks Follow local regulations when...

Page 155: ...Important Do not touch the contact C or interface D of the ink tank 4 Insert the new ink tank aligning it with the installation guide E on the printer 155 ...

Page 156: ...ect OK Exit If OK Next is displayed another ink tank can be replaced To replace the next ink tank press the OK button and repeat this procedure from step 2 To exit ink tank replacement press the OK button until OK Exit is displayed The print head holder moves to the standby position The ink tanks cannot be removed from this position Important Printing is not possible without a complete set of ink ...

Page 157: ...rinter without ink tanks installed Replace empty ink tanks with new ones Installing used ink tanks may clog the nozzles Used ink tanks may also prevent correct notification of the ink tank replacement timing Do not remove installed ink tanks and leave them outside the printer In this state ink tanks will dry out which may prevent correct operation when they are reinstalled To maintain optimal prin...

Page 158: ... Example Ink tank is running low Prepare a new ink tank Note Ink levels on this screen are estimates To print the ink tank model number select Print ink number in Ink information on the Setup menu screen You can also check ink status from a computer Checking the Ink Status from Your Computer Windows Checking the Ink Status from Your Computer Mac OS 158 ...

Page 159: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 159 ...

Page 160: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 160 ...

Page 161: ...rinting the Nozzle Check Pattern From your computer Printing a Nozzle Check Pattern Windows Printing a Nozzle Check Pattern Mac OS Step2 Examine the nozzle check pattern Some missing lines or horizontal white streaks in the pattern Step3 Clean the print head From your printer Cleaning the Print Head From your computer Cleaning the Print Heads Windows Cleaning the Print Heads Mac OS After cleaning ...

Page 162: ...rint head cleaning again If the problem is still not resolved the print head may be damaged Contact the service center To Correct Misalignment Step Align the print head From your printer Aligning the Print Head From your computer Aligning the Print Head Position Windows Aligning the Print Head Position Mac OS 162 ...

Page 163: ... 1 After you insert the cassette a screen for registering paper information is displayed on the LCD Select A4 or Letter in Size and Plain paper in Type and then press the OK button Important Nozzle check patterns cannot be printed from cassette 2 Load paper in cassette 1 3 Pull out the output tray extension and open the paper output support 4 Press the Setup button use the or button to select Main...

Page 164: ...pattern B C Number of pages printed to date If pattern A has missing lines The print head must be cleaned D No missing lines E Missing lines If pattern B has horizontal white streaks The print head must be cleaned F No horizontal white streaks G Horizontal white streaks Note On the nozzle check printout the record of total pages printed is indicated in increments of 50 pages 164 ...

Page 165: ...ds Mac OS Cleaning from the operation panel cleans all print head colors 1 Make sure the printer is on 2 Press the Setup button use the or button to select Maintenance and then press the OK button LCD and Operation Panel 3 Use the or button to select Cleaning and then press the OK button The printer now starts cleaning the print head Do not perform any other operations until print head cleaning is...

Page 166: ...ad colors 1 Make sure the printer is on 2 Press the Setup button use the or button to select Maintenance and then press the OK button LCD and Operation Panel 3 Use the or button to select Deep cleaning and then press the OK button Deep print head cleaning now begins Do not perform any other operations until deep print head cleaning is finished Cleaning will take 2 3 minutes 4 Check the condition o...

Page 167: ...in Size and Plain paper in Type and then press the OK button Important Print head alignment cannot be performed from cassette 2 Load paper in cassette 1 3 Pull out the output tray extension and open the paper output support 4 Press the Setup button use the or button to select Maintenance and then press the OK button LCD and Operation Panel 5 Use the or button to select Head alignment and then pres...

Page 168: ...Aligning the Print Head Position Manually Mac OS 168 ...

Page 169: ...Performing Maintenance Functions from Your Computer Mac OS Cleaning the Print Heads Printing a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer 169 ...

Page 170: ... perform Cleaning Is there ink remaining in the tank Did you push in the ink tank completely until you heard a clicking sound If the orange tape is there has it been peeled off completely Any remaining tape will hinder ink output Did you install the ink tanks in their correct positions 3 Execute cleaning Make sure that the printer is on and then click OK Print head cleaning starts 4 Complete clean...

Page 171: ...install the ink tanks in their correct positions 3 Execute deep cleaning Make sure that the printer is on and then click OK Click OK when the confirmation message appears Print head deep cleaning starts 4 Complete deep cleaning The Nozzle Check dialog opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the che...

Page 172: ... Is there ink remaining in the tank Did you push in the ink tank completely until you heard a clicking sound If the orange tape is there has it been peeled off completely Any remaining tape will hinder ink output Did you install the ink tanks in their correct positions 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette 1 Important The cassette 2 is n...

Page 173: ... A message is displayed 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette 1 Important The cassette 2 is not available for the print head alignment procedure Be sure to load paper in the cassette 1 Note The number of sheets to be used differs when you select the manual head alignment 4 Execute head alignment Make sure that the printer is on and click...

Page 174: ...on the Canon IJ Printer Utility 2 Switch head alignment to manual Check the Align heads manually check box 3 Apply the settings Click Apply and when the confirmation message appears click OK 4 Select Test Print from the pop up menu on the Canon IJ Printer Utility 5 Click the Print Head Alignment icon A message is displayed 6 Load paper in the printer Load two sheets of A4 size or Letter size plain...

Page 175: ...st noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the front cover while printing is in progress 10 Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxes and click OK 175 ...

Page 176: ...l stripes If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks Note After head alignment is completed you can print and check the current setting To do so click the Print Head Alignment icon and when the message is displayed click Print Alignment Value 176 ...

Page 177: ...f a warning or error related to the remaining ink level occurs the printer driver displays an icon to let you know 2 If necessary click Ink Details You can check the ink related information Note Ink Details is displayed when the ink level is low Click to check which ink tank your model uses Click Update to display the current remaining ink level When you receive a notice about the remaining ink le...

Page 178: ...Cleaning Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pads 178 ...

Page 179: ...e printer turn it off and unplug it To avoid scratching surfaces do not clean with tissue paper paper towels or rough textured cloth Additionally paper dust or fibers may remain in the printer and clog the print head or affect printing quality Never clean the printer with detergent or volatile chemicals such as thinner benzine or acetone which may cause malfunction or damage surfaces 179 ...

Page 180: ... message appears after you insert the cassette press the OK button 5 Use the or button to select the paper source to clean Cassette 1 or Cassette 2 and then press the OK button The paper feed rollers rotate as they are cleaned without paper 6 After confirming that the paper feed rollers have stopped rotating load three sheets of A4 or Letter sized plain paper in the paper source selected in step 5...

Page 181: ...9 Press the Back button to exit If the problem remains after you clean the paper feed rollers contact the service center 181 ...

Page 182: ...or Letter sized plain paper in half widthwise and then unfold it 3 Fold one side in half again aligning the edge of the sheet with the center crease and then unfold the paper 4 Load only this sheet in cassette 1 with the ridges of the creases facing up and the edge of the uncreased half facing away from you After you insert the cassette a screen for registering paper information is displayed on th...

Page 183: ...e paper now cleans inside the printer as it passes through Check the ridges of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again Note When repeating Bottom Plate Cleaning use a new sheet of paper If the problem remains after repeated cleaning protrusions inside the printer may be stained Carefully wipe off any ink on the protrusions using a cotton swab or the like ...

Page 184: ...1 Pull out cassette 1 or cassette 2 and remove the paper 2 Use a moistened cotton swab to wipe away any dirt or debris on the pad A Important After cleaning allow the pad to dry completely Example of cleaning cassette 1 3 Reload the paper and insert the cassette Note If a message appears after you insert the cassette press the OK button If the problem is not resolved contact the service center 184...

Page 185: ...from Operation Panel Changing Printer s Setting Using Web Browser Network Connection Network Connection Tips Network Settings IJ Network Device Setup Utility Windows IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information Net...

Page 186: ... Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Printer Legal Restrictions on Printing Specifications 186 ...

Page 187: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 187 ...

Page 188: ...an 14 kg it is recommended to have two people lifting the printer Accidental dropping of the printer causes injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer Do not transport or use the printer on a slant verti...

Page 189: ...rient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes...

Page 190: ... une distance de 20 cm ou plus entre le dispositif rayonnant et le corps à l exception des extrémités mains poignets pieds et chevilles Environmental Information Reducing your environmental impact Power Consumption and Operational Modes The amount of electricity a device consumes depends on the way the device is used This product is designed and set in a way to allow you to reduce the power consum...

Page 191: ...191 ...

Page 192: ...ronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten Sammelstelle für die Wiederaufbereitung von Elektro und Elektronik Altgeräten geschehen Der unsachgemäße Umgang mit Alt...

Page 193: ...die veel voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of het afvalverwerkingsbedrijf U kunt ook het sch...

Page 194: ... de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda e Liechtenstein Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva RAEE 2012 19 UE e alla normativa locale vigente Il prodotto deve essere ...

Page 195: ...ler produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald Forkert håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af det pågældende produkt bidrager du til effektiv brug af...

Page 196: ...Euroopan unionin sekä ETA n Norja Islanti ja Liechtenstein alueelle Tämä tunnus osoittaa että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Tuote on vietävä asianmukaiseen keräyspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö ja e...

Page 197: ...y Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže efektivnímu využívání přírodních zdrojů Další informace o místech sběru vašeho odpadního zařízení k recyklaci vám sdělí místní úřad vaší obce správní orgán vykonávající dozor nad likvidací odpadu sběrny OEEZ nebo služba pro odvoz komunálního odpadu Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www ca...

Page 198: ...rópskej únie a EHP Nórsko Island a Lichtenštajnsko Tento symbol znamená že podľa Smernice 2012 19 EÚ o odpade z elektrických a elektronických zariadení OEEZ a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom Produkt je potrebné odovzdať do určenej zberne napr prostredníctvom výmeny za kúpu nového podobného produktu alebo na autorizované z...

Page 199: ...s ar vietējo pašvaldību atkritumu savākšanas atbildīgo dienestu pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei apmeklējiet tīmekļa vietni www canon europe com weee Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šis ženklas reiškia kad gaminio negalima išmesti s...

Page 200: ... обикновено са свързани с ЕЕО В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните ресурси Повече информация относно местата където може да предавате излязло от употреба оборудване за рециклиране може да получите от местните власти от органа отговорен за отпадъците и от одобрена система за излязло от употреба ЕЕО или от Ваша...

Page 201: ...om uredu komunalnoj službi odobrenom WEEE programu ili službi za odlaganje kućnog otpada Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www canon europe com weee Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU i nacionalnim zakonima Ovaj proizvod treba predati određenom centru za...

Page 202: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel 202 ...

Page 203: ...Main Components Front View Rear View Inside View Operation Panel 203 ...

Page 204: ... covers the cassette when extended Normally leave the tray out 4 cassette 1 Holds all sizes of paper that are compatible with the printer such as plain paper photo paper and envelopes Paper Sources 5 cassette 2 Holds A4 Letter Legal Oficio B Oficio M Oficio Foolscap and Legal India sized plain paper Paper Sources 6 output tray extension Pull out to support ejected paper 7 paper output support Open...

Page 205: ...cord 3 wired LAN connector Connect an Ethernet cable to use the printer in a local network 4 USB port Connect the USB cable for a direct connection with a computer Important Do not touch any exposed metal parts Do not connect or disconnect the USB or Ethernet cable while printing from a computer 205 ...

Page 206: ...Inside View 1 ink tank eject lever Push up to remove ink tanks 2 print head holder The print head is pre installed Note For instructions on replacing ink tanks see Replacing Ink Tanks 206 ...

Page 207: ...ter flashing when the printer is turned on 4 Stop button Cancels print jobs in progress 5 Alarm lamp Lights up or flashes in case of errors 6 OK button Confirms your selection of menu or setting items Also used to resolve errors 7 and buttons Used to select menu or setting items LCD and Operation Panel 8 Back button Returns to the previous screen 9 Setup button Displays the Setup menu screen From ...

Page 208: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 208 ...

Page 209: ... on Note After you turn the printer on it requires a warm up period of about 20 seconds before any operations Wait until the standby screen is displayed The LCD turns off automatically after about 5 minutes of inactivity To activate the display again press a button other than the ON button on the operation panel or perform a printing operation 209 ...

Page 210: ...rror message appears on the LCD see Message Appears You can set the printer to turn on automatically when printing is started from a printer connected by USB or network This feature is disabled by default From your printer Turning on off Printer Automatically From your computer Managing the Printer Power Windows Managing the Printer Power Mac OS Turning the printer off 1 Press the ON button to tur...

Page 211: ... after a specified period when no print jobs are received from a computer This feature is enabled by default From your printer Turning on off Printer Automatically From your computer Managing the Printer Power Windows Managing the Printer Power Mac OS 211 ...

Page 212: ...that it is not affected by these problems Excessively hot Corroded Bent Worn Cracked or split Caution If the power plug power cord case is affected by these or other problems unplug the printer and request service Continuing to use the printer with any of these problems may cause a fire or electric shock 212 ...

Page 213: ...tton and confirming that the POWER lamp is off Unplugging the printer while the POWER lamp is still on may cause the print head to dry out or become clogged which may affect print quality 1 Press the ON button to turn the printer off 2 Confirm that the POWER lamp is off 3 Unplug the printer Power cord specifications vary by region 213 ...

Page 214: ...gs screen use the or button B to select an item or option and then press the OK button C to continue To return to the previous screen press the Back button D Changing auto cassette switching On the standby screen press the Setup button A Use the or button B to select Device settings Press the OK button C Use the or button B to select Cassette settings Press the OK button C Use the or button B to s...

Page 215: ...Press the OK button C Use the or button B to change the setting and then press the OK button C 215 ...

Page 216: ...ging Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browser 216 ...

Page 217: ...Changing Printer Settings from Your Computer Mac OS Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 217 ...

Page 218: ... Printing Profile 1 In the Print dialog set the necessary items 2 Select Save Current Settings as Preset from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in the Print dialog select the n...

Page 219: ...deleted In the print dialog select Show Presets in the Presets section Then in the dialog that appears select the name of the printing profile to be deleted 2 Delete the printing profile Click Delete and click OK The selected printing profiles will be deleted from Presets 219 ...

Page 220: ...omatically turns on the printer when data is received The Auto Power Off function automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Select Power Settings from the pop up menu on the Canon IJ Printer Utility 2 Check that the printer is on and then click Auto Power A dialog appears Note If the printer is off or if...

Page 221: ...Apply the settings When the confirmation message appears click OK The setting is enabled after this When you want to disable this function select Disable from the list according to the same procedure 221 ...

Page 222: ...ation that was set on the printer If this happens click Cancel to display the most recent settings specified on your computer 2 Set the quiet mode If necessary specify one of the following items Do not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the p...

Page 223: ...d when you perform operations from the printer or printing from the computer 3 Apply the settings Make sure that the printer is on and click Apply Click OK when the confirmation message appears The settings are enabled hereafter Note The effects of the quiet mode may be less depending on the paper source and the print quality settings 223 ...

Page 224: ...me speeds up printing Prevent paper abrasion The printer can increase the gap between the print head and the paper during high density printing to prevent paper abrasion Check this check box to prevent paper abrasion Align heads manually Usually the Print Head Alignment function of Test Print on the pop up menu in the Canon IJ Printer Utility is set to automatic head alignment but you can change i...

Page 225: ...Settings from Operation Panel Setting Items on Operation Panel Output settings LAN settings Dev user settings Firmware update Cassette settings Reset setting Web service setup System information Quiet setting Turning on off Printer Automatically 225 ...

Page 226: ... setting 1 Make sure printer is turned on 2 Press Setup button The Setup menu screen is displayed 3 Select Device settings and press OK button The Device settings screen is displayed 4 Select setting item and press OK button The setting screen for the selected item is displayed 5 Select menu and press OK button 6 Select setting item and press OK button For more on setting items on the operation pa...

Page 227: ... user settings Web service setup Turning on off Printer Automatically Quiet setting Items for Paper Printing Output settings Cassette settings Paper Settings Items for Maintenance Management System information Firmware update LAN settings Reset setting 227 ...

Page 228: ...m from Device settings on Setup menu Prevent abrasion Use this setting only if the print surface becomes smudged Important Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality 228 ...

Page 229: ...utton method Follow the on screen instructions during setup Other setup WPS PIN code Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Direct connection Setting items are available when you connect a wireless communication device such as a smartphone or tablet to the printe...

Page 230: ...yed on the Network Explorer in Windows 10 Windows 8 1 Windows 8 Windows 7 and Windows Vista Optimize WSD In Selecting Active allows you to receive the WSD printing data faster Timeout setting Specifies the timeout length Bonjour settings Setting items for LAN using Bonjour for Mac OS Enab disab Bonjour Selecting Active allows you to use Bonjour to perform the network settings LPR setting Enables d...

Page 231: ...eption when using wired LAN Note Depending on the router you are using discontinuous reception may not be enabled even though Active is selected Discontinuous reception is enabled only while the printer is on standby The LCD is in the screen saver mode 231 ...

Page 232: ...t day of week Specify the day of the week Set shift time Specify the hour 24 hour clock Time zone Specifies the time zone according to a country or region you live in Specifying the time zone allows you to display the correct time and date an e mail was sent on your mail software For more on the time zone for each country or region Timezone List Language selection Changes the language for LCD mess...

Page 233: ...o sending Selects whether you will send the printer usage information to Canon The information sent to Canon will be utilized to develop better products Select ON to send the printer usage information to Canon 233 ...

Page 234: ...tern Africa Ghana UTC 1 00 Central European Time France Germany West Africa Time Nigeria Congo UTC 2 00 Eastern European Time Finland Greece Central Africa Time South Africa UTC 3 00 Russia Kaliningrad Ukraine Belarus Saudi Arabia East Africa Time UTC 3 30 Iran UTC 4 00 Russia Moscow Azerbaijan Georgia United Arab Emirates Mauritius UTC 4 30 Afghanistan UTC 5 00 Pakistan UTC 5 30 India UTC 5 45 Ne...

Page 235: ...nds New Caledonia UTC 12 00 Russia Magadan New Zealand Fiji Kiribati Gilbert Islands UTC 12 45 New Zealand Chatham Island UTC 13 00 Tonga Kiribati Phoenix Islands Samoa From 2011 12 31 Tokelau From 2011 12 31 UTC 14 00 Kiribati Line Islands 235 ...

Page 236: ... sure the printer is connected to the Internet Note If the firmware update is not complete check the following and take an appropriate action When using wired LAN make sure the printer is connected to the computer with a LAN cable properly Check the network settings such as a router If Cannot connect to the server try again is displayed on the LCD press the OK button and try again after a while Cu...

Page 237: ...ter Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For Mac OS Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Det paper mismatch If you select ON the printer detects whether the paper size and the media type are the same as those registered in Register paper info If pr...

Page 238: ...ck to the default The LAN settings are not returned back to the default Device info sending Applies the setting not to send the device information to Canon All data Reverts all settings you made to the machine printer back to default Note You cannot set the following setting items back to the default The language displayed on the LCD The current position of the print head CSR Certificate Signing R...

Page 239: ...ing item from Setup menu The following setting items are available GoogleCloudPrint Registers Deletes the printer to from Google Cloud Print IJCloudPrintingCtr Registers Deletes the printer to from Canon Inkjet Cloud Printing Center 239 ...

Page 240: ...mation Select this setting item from Setup menu Current version Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number 240 ...

Page 241: ...menu screen You can reduce the operating noise while printing is in progress Important Operating speed is reduced compared to when OFF is selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced Note You can set the quiet mode from the operation panel of the printer or the printer d...

Page 242: ...nd press OK button 5 Select ON and press OK button Note You can select whether you turn the printer on automatically from the operation panel of the printer or the printer driver No matter how you set the mode the mode is applied when printing data is sent to the printer Turning off Printer Automatically You can enable the printer to turn off automatically when no operation is made or no printing ...

Page 243: ...Note You can select whether you turn off the printer automatically from the operation panel of the printer or the printer driver 243 ...

Page 244: ...Changing Printer s Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E mail 244 ...

Page 245: ...later Web browser Android standard Web browser Browser or Chrome Mac OS device OS Mac OS X v 10 6 or later Web browser Safari 5 1 or later Windows device OS Windows Vista SP2 or later Web browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 37 0 1 or later 1 Make sure printer is turned on 2 Check printer s IP address Print the network setting information to ch...

Page 246: ...or computer this step is not necessary after the next time If All data in Reset setting was performed from the printer s operation panel download the root certificate again and then register it If the root certificate is not registered a message to warn you that the secure connection is not guaranteed may appear 5 Select Log on The password authentication screen appears Note When the standard user...

Page 247: ...sword 7 Check printer status and change printer settings For changeable setting items see below Changeable Setting Items Using Web Browser 8 When you finish checking printer status and changing printer settings select Log off 9 Close web browser 247 ...

Page 248: ...to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate For Internet Explorer 1 Select Download on Remote UI Downloading the root certificate is started 2 If confirmation screen appears select Open Certificate screen is displayed Note To save the certificate file to your device ...

Page 249: ...he root certificate registration is completed For Safari 1 Select Download on Remote UI Downloading the root certificate is started 2 Open the download file Add Certificates screen is displayed 3 Select Add 4 Make sure that thumbprint of certificate detail information matches printer s thumbprint For printer s thumbprint check Certificate fingerprint SHA 1 column or Certificate fingerprint SHA 256...

Page 250: ...correct root certificate has been registered make sure that thumbprint of certificate information matches printer s thumbprint Follow the steps below Note Some Android devices cannot check the thumprint of a registered root certificate 1 From Settings menu on your device select Security Trust credentials and USER The list of downloaded certificates is displayed 2 Select downloaded certificate The ...

Page 251: ...Note If a password is set on your device entering a password may be required 3 Select Install 4 Select Install on displayed dialog The root certificate registration is completed 251 ...

Page 252: ...the connection of a specific IP address for IPv4 address or IPv6 address Using SNMP settings in Other settings in LAN settings you can specify the SNMP and MIB setting to management the printer via a network Important If you has refused the IP address of administrator s device using IP filtering by mistake reset LAN settings of the printer For resetting LAN settings see Reset setting Note Some of ...

Page 253: ...ator This function allows you to register to Google Cloud Print or IJ Cloud Printing Center or delete a registration Other Items Printer status This function displays printer information such as the remaining ink amount the status and detailed error information You can also connect to the ink purchase site or support page and use Web Services Records of use This function displays the total number ...

Page 254: ... number is printed on the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Display printer status on web browser 2 Select Security The menus are displayed 3 Select Administrator password setting 4 Select Change administrator password If the administrator password is not set registration confirming message is displayed Select Yes Whe...

Page 255: ...andard user mode and set a standard user password by following the steps below 1 Display printer status on web browser 2 Select Security The menus are displayed 3 Select Standard user mode settings 4 When the confirming message is displayed select Yes 5 Enter a password and then select OK Important The following character restrictions apply to the password Set the password by using 4 to 32 charact...

Page 256: ... server test connect 4 Select Set mail server The setting items for mail server are displayed 5 Specify mail server settings Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you use the secure connec...

Page 257: ... password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have all been removed If you specify the e mail address of your everyday be sure to disable this setting as unread e mail is not deleted We recommended that you prepare this printer dedicated e mail acco...

Page 258: ...e information settings by following the steps below 1 Display printer status on web browser 2 Select Device settings The menus are displayed 3 Select Status notification e mail 4 Select Notification recipients The screen to register the destination is displayed 5 Specify destination settings Up to 5 destinations can be registered by following the steps below 1 Select number of destination 2 Select...

Page 259: ...The resending setting is completed 259 ...

Page 260: ...Network Connection Network Connection Tips 260 ...

Page 261: ...t Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method 261 ...

Page 262: ...tting 1 minute Enab disab Bonjour Active Service name Canon iB4100 series LPR setting Active DRX setting Wired LAN Active RAW protocol Active LLMNR Active XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Direct Connection Defaults Item Default SSID Identifier for direct connection DIRECT abXX iB4100series 1 Password YYYYYYYYYY 2...

Page 263: ...igits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZZ represents last six digits of printer s MAC address 263 ...

Page 264: ...c OS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the follow...

Page 265: ...mputer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additional computer to the printer via LAN or to change from USB to LAN connection follow the instructions on the Canon website 265 ...

Page 266: ...inter starts printing network settings information The printed network settings information is as follows Item Description Setting Product Information Product information Product Name Product name XXXXXXXX ROM Version ROM version XXXXXXXX Serial Number Serial number XXXXXXXX Wireless LAN Wireless LAN Enable Disable MAC Address MAC address XX XX XX XX XX XX Infrastructure Infrastructure Enable Disa...

Page 267: ... XXXX Stateless Prefix Length 1 2 Stateless prefix length 1 XXX Stateless Address2 2 Stateless address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length2 2 Stateless prefix length 2 XXX Stateless Address3 2 Stateless address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length3 2 Stateless prefix length 3 XXX Stateless Address4 2 Stateless address 4 XXXX XXXX XXXX XXXX...

Page 268: ...XXX XXX XXX Default Gateway Default gateway XXX XXX XXX XXX TCP IPv6 TCP IPv6 Enable Disable Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subnet Prefix Length 2 Subnet prefix length XXX IPsec 3 IPsec setting Active Security Protocol 3 Security method Wired LAN Wired LAN Enable Disable MAC Address MAC address XX XX XX XX XX XX Connection Wired LAN status Active Inac...

Page 269: ...ngth 3 XXX Stateless Address4 2 Stateless address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length4 2 Stateless prefix length 4 XXX Default Gateway1 2 Default gateway 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gateway2 2 Default gateway 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gateway3 2 Default gateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gateway4 2 D...

Page 270: ...s XXX XXX XXX XXX Secondary Server Secondary server address XXX XXX XXX XXX Proxy Server Proxy server setting Enable Disable Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX Proxy Port Proxy port specification 1 to 65535 Cert Fingerprt SHA 1 Certificate fingerprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Cert Fingerprt SHA 256 Certificate fingerprint SHA 256 XXXXXXXX XXXXXXXX XXXXXXXX X...

Page 271: ...t Device settings LAN settings Change LAN and select Wireless LAN or Wired LAN After that perform settings on the Wireless LAN or Wired LAN sheet on IJ Network Tool For details refer to Changing Settings in Wireless LAN Sheet or Changing Settings in Wired LAN Sheet to change the connection method from wired LAN to wireless LAN Changing Wireless LAN Connection Method Follow either procedure below t...

Page 272: ...Follow instructions on your smartphone or tablet 6 If message saying setup is completed appears press OK button For Mac OS Follow the instructions on the Canon website to redo setup 272 ...

Page 273: ...Network Communication Mac OS Checking and Changing Network Settings Network Communication Tips 273 ...

Page 274: ...ging Settings in Wireless LAN Sheet Changing WEP Detailed Settings Changing WPA or WPA2 Detailed Settings Changing Settings in Wired LAN Sheet Changing Settings in Admin Password Sheet Monitoring Wireless Network Status Changing Settings in Direct Connection Initializing Network Settings Viewing Modified Settings 274 ...

Page 275: ...ing that Canon software is attempting to access the network If the warning message appears set the security software to always allow access Starting up IJ Network Tool 1 Select Applications from Go menu of Finder double click Canon Utilities IJ Network Tool and then double click the Canon IJ Network Tool icon Depending on the printer you are using an administrator password is already specified for...

Page 276: ...odified 3 Update Performs printer detection again Click this button if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If the printer on a network is not detected make sure that the printer is turned on and click Update It may take several minutes to detect printers If the printer is not yet detected connec...

Page 277: ...uration Enabled when Utilities is selected Click to display the Configuration screen to configure settings of the selected printer Note This item has the same function as Configuration in the Settings menu 277 ...

Page 278: ...the printer on a network is not detected make sure that the printer is turned on and select Refresh It may take several minutes to detect printers If the printer is not yet detected connect the printer and the computer with a USB cable and select Refresh If the printer is being used from another computer a screen is displayed informing you of this condition Note This item has the same function as ...

Page 279: ...gs depending on the printer you are using Set up device by using web browser Starts up the web browser to change printer s settings Remote UI Note This setting item is not available depending on the printer you are using In addition not available when the printer is connected to the computer only via USB You can use Remote UI on the following OS and the web browser OS Mac OS X v 10 6 or later Web ...

Page 280: ...AN setting of the printer to change the settings in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click Configuration button 4 Click Wireless LAN button 5 Change or check settings Click OK after changing configuration A scree...

Page 281: ...s point name SSID of the printer is displayed 3 Search The Wireless Routers screen is displayed to select a wireless router to connect to Wireless Routers Screen Note When IJ Network Tool runs over a LAN the button is grayed out and cannot be selected Connect the printer and the computer with a USB cable temporarily to change the settings 4 Encryption Method Select the encryption method used over ...

Page 282: ...tion The detailed settings screen is displayed The network password WEP or the WPA WPA2 key selected in Encryption Method can be confirmed and changed For more on WEP setting Changing WEP Detailed Settings For more on WPA WPA2 setting Changing WPA or WPA2 Detailed Settings 6 TCP IP Setting Sets the IP address of the printer to be used over the LAN Specify a value appropriate for your network envir...

Page 283: ...outers when your target wireless router is not detected If the target wireless router is set to a closed network the stealth mode click Cancel to return to the previous screen and enter the network name SSID in Network SSID Note Make sure the wireless router is turned on 3 Set Click to set the network name SSID in Network SSID on the Wireless LAN sheet Note The WPA WPA2 Details screen or the WEP D...

Page 284: ...s When the printer is connected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click Configuration button 4 Click Wireless LAN button 5 Select Use Password WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change or check settings When changing the password WEP key the same change must be made to ...

Page 285: ... selected for the key length in the AirPort Base Station Select 1 for Key ID Otherwise your computer will not be able to communicate with the printer via the wireless router 5 Authentication Select the authentication method to authenticate the printer s access to the wireless router Normally select Auto If you want to specify the method manually select Open System or Shared Key according to the se...

Page 286: ...a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click Configuration button 4 Click Wireless LAN button 5 Select Use WPA WPA2 in Encryption Method and click Configuration 6 Enter passphrase and click OK 1 Passphrase Enter the passphrase set to the wireless router The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal...

Page 287: ...mputer after the encryption type of the printer was switched make sure encryption types for the computer and the wireless router match that set to the printer Note This printer supports WPA WPA2 PSK WPA WPA2 Personal and WPA2 PSK WPA2 Personal 287 ...

Page 288: ...mation before the settings are sent to the printer If you click OK the settings are sent to the printer and the Transmitted Settings screen is displayed 1 TCP IP Setting Sets the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP ...

Page 289: ...rd sheet is displayed 5 Change or check settings 1 Use admin password Set an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password Important The password should consist of 4 to 32 alphanumeric characters The password is case sensitive Do not forget the password you set 2 Password Enter the password to set 3 Passw...

Page 290: ...is set to the printer Admin Password Enter the administrator password that was set For security purposes your password is not displayed as you type it Important If you forget the administrator password you specified initialize the printer to return the password to the default setting OK Click this item after you enter the administrator password Cancel This item returns you to list of detected prin...

Page 291: ...e between the printer and the wireless router Follow the instructions on the screen to start measuring and display the status Measurement takes a few minutes When is displayed in Connection performance between the printer and the wireless router the printer can communicate with the wireless router Otherwise refer to displayed comments and Help for improving the status of communication link and cli...

Page 292: ...annel that does not interfere with other wireless routers Check that the printer and the wireless router face each other Connection performance may depend on the orientations of the wireless devices Replace the wireless router and the printer in another direction to achieve the best performance Check whether other computers are not accessing the printer If appears in the result of the measurement ...

Page 293: ...ter screen is displayed 3 Confirm displayed message and click Next If the screen asking you to enter the password is displayed enter the password specified for your computer and click Install Helper 4 Click Allow on displayed screen The Select Printer screen is displayed Note If only one printer is available for changing the settings the Direct Connection Setup of the Printer screen is displayed I...

Page 294: ...tings from the screen above you can update the SSID access point name and password at the same time using the operation panel You cannot change the encryption method For details search for UG500 UG501 on your printer s Online Manual and see the instructions shown 7 Click Settings The setting information is sent to the printer 294 ...

Page 295: ...k settings of the printer to factory default 4 Click Initialize The Setting Initialization screen is displayed Click OK to initialize the network settings of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup according to the instructions on the ...

Page 296: ... after you modified the printer settings on the Configuration screen When you click OK on the Confirmation screen the following screen is displayed for confirming the modified settings 1 Settings A list of changes made in the Configuration screen is displayed 296 ...

Page 297: ...Network Communication Tips Using Card Slot over Network Technical Terms Restrictions 297 ...

Page 298: ... of the printer 3 On Finder click Go menu and Connect to Server 4 Input smb xxxxxxxxxxxx canon_memory and click Connect For example if the current printer name is 123ABC000000 then input smb 123ABC000000 canon_memory 5 Make sure card slot is mounted When the card slot is mounted the following icon appears on the desktop or in the Computer window on the Go menu of Finder Note The authentication scr...

Page 299: ...les or many files a large amount of card access may be generated In this case the operation in the memory card may be impossible or slow Operate after the Access lamp of the printer is lit When you access the network drive for the card slot over the network file names consisting of eight or less lowercase letters not including its extension may be shown in uppercase For example a file name such as...

Page 300: ...o restrict access to network users It must be entered to access the printer and change printer settings AES An encryption method It is optional for WPA Strong cryptographic algorithm adopted within U S government organizations for information processing AirPort Network Infra Client computer and printer setup where all wireless communications pass through a wireless router Authentication Method The...

Page 301: ...te that the number of channels that can be used for your wireless LAN varies depending on the region or country D DHCP server functionality The router assigns an IP address automatically whenever the printer or the personal computer on a network starts up Direct connection Access point mode The printer is used as an access point to connect external wireless communication devices e g computers smar...

Page 302: ...Compatible with 802 11b and 802 11g IP Address A unique number with four parts separated by dots Every network device that is connected to the Internet has an IP address Example 192 168 0 1 An IP address is usually assigned by a wireless router or a DHCP server of the router automatically IPv4 IPv6 They are internetwork layer protocol used on the internet IPv4 uses 32 bit addresses and IPv6 uses 1...

Page 303: ... distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSID may also be referred to by its network name P Password WEP Password WEP Key An encryption method employed by IEEE 802 11 Shared se...

Page 304: ...ts network name Stealth In the stealth mode a wireless router hides itself by not broadcasting its SSID The client must specify the SSID set to the wireless router to detect it The stealth mode is called a closed network Subnet Mask Address IP address has two components the network address and the host address Subnet Mask used to calculate the Subnet Mask address from the IP address A Subnet Mask ...

Page 305: ...eless clients the printer and rebroadcasts it Required in an infrastructure network WPA Security framework announced by the Wi Fi Alliance in October 2002 The security has been strengthened more than WEP Authentication WPA defines the following authentication methods WPA Personal that can be used without an authentication server plus WPA Enterprise that do require an authentication server This pri...

Page 306: ...or a 64 digit hexadecimal value WPS Wi Fi Protected Setup WPS is a standard for easy and secure establishment of a wireless network There are 2 primary methods used in the Wi Fi Protected Setup PIN entry a mandatory method of setup for all WPS certified devices Push button configuration PBC an actual push button on the hardware or through a simulated push button in the software 306 ...

Page 307: ...tems you should set a network key WEP or WPA WPA2 to the access point to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 307 ...

Page 308: ...ptimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Printer 308 ...

Page 309: ...o keep printer s performance Canon printer performs cleaning automatically according to its condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Is color in...

Page 310: ...int jobs areas where paper passes through the printer may become smeared with ink To clean the inside the printer perform Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in a cassette load paper printing side DOWN Loading Paper A cassette 1 B cassette 2 Is the paper curled The curled paper causes paper jam Flatten the curled ...

Page 311: ...for documents Each type of paper has specific preset settings that determine details such as ink application and usage and the distance from nozzles which ensures optimal print quality for the paper In contrast incorrect paper settings may impair color performance or printed surfaces may rub against the printer If printing seems blurry or colors uneven try printing again at a higher print quality ...

Page 312: ...the printer can compare paper information entered for the cassette to print job paper settings to ensure they match Before printing specify paper settings consistent with the cassette paper information If these settings do not match automatic paper checking if enabled will prevent incorrect printing and display an error message In this case check and correct the paper settings To check cassette pa...

Page 313: ...ess the ON button to cancel print jobs Pressing the ON button to turn off the printer during printing may prevent the printer from printing again if print jobs are not cleared internally Press the Stop button to cancel printing 313 ...

Page 314: ...g out However capping is not performed if you unplug the printer while the POWER lamp is lit or flashing This may cause drying or clogging Before unplugging the printer make sure the POWER lamp is not lit Print regularly Just as felt tip pens dry up and become unusable even when capped if not used over extended periods the print head may dry out or become clogged if the printer is not used for som...

Page 315: ...bel the box FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 After confirming that the POWER lamp is off unplug the printer Important Do not unplug the printer while the POWER lamp is lit or flashing This may damage the printer or cause it to malfunction which may prevent you from printing 3 Take out the cassettes and remove the paper Shorten the cassettes in preparation for stowing them insid...

Page 316: ...sit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted works or wo...

Page 317: ... to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment ...

Page 318: ... 50 m Effective range varies depending on the installation environment and location Security WEP 64 128 bits WPA PSK TKIP AES WPA2 PSK TKIP AES Setup WPS Push button configuration PIN code method WCN WCN NET Cableless setup Other Features Administration password Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Win...

Page 319: ...quired to use Easy WebPrint EX and all the Online Manual Windows Operation can only be guaranteed on a computer with Windows 10 Windows 8 1 Windows 8 Windows 7 or Windows Vista pre installed Windows A CD ROM Drive or internet connection is required during software installation Windows Internet Explorer 8 9 10 or 11 is required to install Easy WebPrint EX Windows Some functions may not be available...

Page 320: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area Print Area Standard Sizes Envelopes 320 ...

Page 321: ...aper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N Paper for printing photos Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Paper other than genuine Canon paper ...

Page 322: ...velope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Envelope C5 Envelope Monarch 3 88 x 7 5 inches 98 4 x 190 5 mm Special sizes Special page sizes must be within the following limits cassette 1 Minimum size 3 50 x 5 00 inches 89 0 x 127 0 mm Maximum size 8 50 x 14 00 inches 216 0 x 355 6 mm cassette 2 Minimum size 8 27 x 11 00 inches 210 0 x 279 4 mm Maximum size 8 50 x 14 00 inch...

Page 323: ...r Everyday Use GP 501 GP 601 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets Photo Paper Glossy GP 601 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets Photo Paper Plus Glossy II PP 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm 20 sheets Photo Paper Pro Luster LU 101 2 A4 Letter 10 sheets Photo Paper Plus Semi gloss SG 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 2...

Page 324: ...at a time 3 Normal feeding at maximum capacity may not be possible with some types of paper or under very high or low temperature or humidity In this case load half the amount of paper or less 4 For best results in continuous printing remove printed paper or envelopes from the paper output tray to avoid smearing or discoloration 324 ...

Page 325: ...amp Plain paper or notepad paper cut to a smaller size Picture postcards Postcards with photos or stickers attached Envelopes with a double flap Envelopes with embossed or coated surfaces Envelopes with adhesive flaps that are already moistened Any paper with holes Non rectangular paper Stapled or glued paper Paper with an adhesive surface Paper coated with glitter or other decorative particles 32...

Page 326: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 327: ...Print Area Print Area Standard Sizes Envelopes 327 ...

Page 328: ...intable area is inside this margin recommended print area Print within this area when possible printable area You can also print in this area However feeding precision or print quality may be affected Note Automatic duplex printing reduces the printable area by 0 08 inch 2 mm in the top margin 328 ...

Page 329: ...B Oficio 8 00 x 13 66 inches 203 2 x 347 0 mm M Oficio 8 00 x 13 11 inches 203 2 x 333 0 mm Foolscap 8 00 x 12 69 inches 203 2 x 322 2 mm Legal India 8 00 x 13 27 inches 203 2 x 337 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended print area A 1 80 inches 45 8 mm B 1 45 in...

Page 330: ... 25 inch 6 3 mm Legal India C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 23 inch 5 9 mm F 0 23 inch 5 9 mm Oficio C 0 12 inch 3 0 mm D 0 30 inch 7 5 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm B Oficio M Oficio C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 4 mm 330 ...

Page 331: ...8 50 inches 93 5 x 215 9 mm Envelope DL 3 88 x 7 67 inches 98 8 x 194 6 mm Envelope C5 5 94 x 8 02 inches 150 8 x 203 6 mm Envelope Monarch 3 43 x 6 50 inches 87 2 x 165 1 mm Recommended print area A 0 5 inch 12 7 mm B 0 5 inch 12 7 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 331 ...

Page 332: ...Administrator Settings Sharing the Printer on a Network 332 ...

Page 333: ...ic characters Model whose serial number is used as the administrator password For the models other than the above the printer serial number is used as the administrator password Where Serial Number Is Located The following character restrictions apply to the password that you change Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For secu...

Page 334: ...For more on initializing the printer search for UG067 or UG505 on your printer s Online Manual and see the instructions shown 334 ...

Page 335: ...eb browser temporarily The printer may send one or more cookies to your communication device to verify Remote UI users and to enable the printer to offer useful information for each user Important Most browsers automatically accept cookies but you can modify your browser setting so as not to accept cookies If you modify your browser so as not to accept cookies you cannot log on to Remote UI and no...

Page 336: ...OS Windows Vista SP2 or later Browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 37 0 1 or later 336 ...

Page 337: ...mber will consists of 9 alphanumeric characters 4 letters followed by 5 numbers Example Note Depending on the printer you are using you can check the serial number by printing out the network setting information of the printer For more on printing search for NR044 on your printer s Online Manual and see the instructions shown 337 ...

Page 338: ...rst time on your smartphone tablet or computer download the root certificate and then register it to the web browser The secure connection will be confirmed and a message will not appear For details search for AF111 on your printer s Online Manual and see the instructions shown 338 ...

Page 339: ...Printing Printing from Computer Printing from Smartphone Tablet Paper Settings 339 ...

Page 340: ... from Application Software Windows Printer Driver Printing from Application Software Mac OS Printer Driver Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint enabled Printer with Mac 340 ...

Page 341: ... Application Software Mac OS Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 341 ...

Page 342: ... printer is turned on 2 Load paper on the printer 3 Select the printer Select your model from the Printer list in the Print Dialog Note Click Show Details to switch the Setup window to the detailed display 4 Select the paper size For Paper Size select the paper size to be used If necessary set the number of copies the pages to be printed and the orientation 342 ...

Page 343: ...5 Select Quality Media from the pop up menu 6 Select the media type For Media Type select the same paper type loaded in the printer 343 ...

Page 344: ... 1 or Cassette 2 that matches your purpose for Paper Source Important The paper source settings that can be selected may differ depending on the paper type and size 8 Select the print quality For Print Quality select High or Standard according to your purpose 344 ...

Page 345: ... be printed in accordance with the type and size of the media Important In the Presets section click Save Current Settings as Preset to register the specified settings Note If the paper settings on the print dialog differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings 345 ...

Page 346: ...Paper Size Checking the Settings on the Printer 1 Select Quality Media from the pop up menu on the Print Dialog 2 Click the Printer Media Information When you click the disclosure triangle or update button of Printer Media Information the information display area displays the media information and paper size that are currently set on the printer Note If communication with the printer is disabled t...

Page 347: ...nformation registered on the printer Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Semi gloss Photo Paper Glossy GP 501 GP 601 Glossy Photo Paper Glossy Matte Photo Paper MP 101 Matte Photo Paper Matte Canon genuine papers Business Letter Printi...

Page 348: ...6 7mm Exec A6 A6 A5 A5 A4 A4 JIS B5 B5 Oficio 8 5 x12 5 215 9x317 5mm Oficio M Oficio 8 50 x13 43 216 0x341 0mm M Ofi 8 5 x 13 8 5 x13 215 9x330 2mm Fcap Legal India 8 46 x13 58 215x345mm LGL In 4 x 6 KG 4 x6 5 x 7 2L 5 x7 8 x 10 8 x10 L L Envelope 10 Env Com 10 Envelope DL Envelope DL Envelope You4 Yougata 4 Envelope You6 Yougata 6 Envelope C5 Envelope C5 Envelope Monarch 98 4x190 5mm 3 88 x7 5 E...

Page 349: ...Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose Setting Paper Dimensions Custom Size 349 ...

Page 350: ...Print Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all the pages of a single copy together Uncheck this check box to print all pages with the same page number together 4 Specify the print order Check Page Order When you select Automatic or Reverse printing...

Page 351: ...t has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not ...

Page 352: ...sary set the Margin width and select a stapling position from the Stapling Side list Note The printer automatically reduces the print area depending on the staple position margin Depending on the Two Sided setting in the Layout pop up menu the Stapling Side that can be selected differs 3 Complete the setup Click Print When you execute print the data is printed with the specified margin width and s...

Page 353: ...lect Paper Handling from the pop up menu 3 Set the print paper size Check the Scale to fit paper size check box Then from the Destination Paper Size pop up menu select the paper size that is actually loaded in the printer 4 If necessary check the Scale down only check box When you check this check box the document will be reduced to fit to the paper size when the document size is larger than the p...

Page 354: ...5 Complete the setup Click Print When you execute print the document will be enlarged or reduced to fit to the page size 354 ...

Page 355: ...and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup On the Print Dialog click Print When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not ne...

Page 356: ...u in the Print Dialog 2 Set the number of original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To change the page placement order select an icon from the list Border To print a page border around each document page select a type of page border Reverse page orientation Select this check box to chan...

Page 357: ...y Select this check box to reverse left and right of the document 4 Complete the setup Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 357 ...

Page 358: ...g The procedure for printing data on both sides of one sheet of paper is as follows 1 Set duplex printing Check the Two Sided check box in the Print Dialog 2 Select Layout from the pop up menu on the Print Dialog 358 ...

Page 359: ...x printing will be started Important When a media type other than Plain Paper is selected from Media Type menu of Quality Media duplex printing cannot be executed Duplex printing can be performed only when one of the following paper sizes is selected from Paper Size US Letter A4 After printing the front page there is an ink drying wait time before starting to print the back page Operation stops te...

Page 360: ...Related Topic Changing the Printer Operation Mode 360 ...

Page 361: ...uality select High or Standard whichever matches your purpose 7 Complete settings Click Print When you execute printing the information is printed on the envelope Important When printing on an envelope always select the print settings from the print dialog Note If the paper settings on the print dialog differ from the cassette paper information registered on the printer an error may occur For inst...

Page 362: ...int on postcards that have photos or stickers attached When printing on each side of a postcard separately you will get cleaner printing if you print the message side first and then print the address side The paper settings in the print dialog are different depending on whether you are printing on the address side or the message side To check the current printer settings select Quality Media and c...

Page 363: ...hat matches your purpose Cassette Auto Select Based on the paper settings on the print dialog and the cassette paper information registered on the printer the printer automatically determines which cassette to use and feeds paper from that cassette Cassette 1 Paper is fed from the cassette 1 Cassette 2 Paper is fed from the cassette 2 Important When a media type other than Plain Paper is selected ...

Page 364: ...he printer an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings select Quality Media and click Printer Media Information For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and th...

Page 365: ...ring the custom paper size Click OK The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the document does not print correctly perform the above procedure from the printer driver to set the valu...

Page 366: ... click Printer Media Information For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 366 ...

Page 367: ...ptimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 367 ...

Page 368: ...om the pop up menu on the Print Dialog 2 Set grayscale printing Check the Grayscale Printing check box 3 Complete the setup Click Print When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Note During Grayscale Printing inks other than black ink may be used as well 368 ...

Page 369: ...ifying color correction is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color Matching With Canon Digital Photo Color you can print with color tints that most people prefer 3 Complete the setup Click Print When you execute print the docum...

Page 370: ...o Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 370 ...

Page 371: ...used There are two typical printing methods Check the color space sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver To print using Canon Digital Photo Color The printer prints data with col...

Page 372: ...procedure for adjusting colors with the printer driver is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select Canon Color Matching 3 Set the other items From the pop up menu select Color Options If necessary adjust the color balance Cyan Magenta Yellow and adjust Brightness Intensity and Contrast settings 4 Complete the setup Click Print Whe...

Page 373: ...and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select Co...

Page 374: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 374 ...

Page 375: ... color correction Select ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic the printer will not be able to print with the correct colors 3 Complete the setup Click Print When you execute print the printer uses the color space of the image data Important You cannot specify an input ICC profile from the printer driver Related Topics Speci...

Page 376: ...at the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust color balance There are individual sliders for Cyan Magenta and Yellow Each color becomes stronger when the corresponding slider is moved to the right and becomes weaker when the corresponding slid...

Page 377: ...ng check box is checked for Quality Media the color balance Cyan Magenta Yellow appear grayed out and are unavailable If you select ColorSync for Color Matching then the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Specifying Color Correction Adjusting Brightness Adjusting Intensity Adjusting Contrast 377 ...

Page 378: ...ess setting is changed Light is selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Specify the brightness Select Light Normal or Dark for Brightness The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete the setup Click Print When yo...

Page 379: ... If you select ColorSync for Color Matching then the Brightness appears grayed out and is unavailable Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 379 ...

Page 380: ...llows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brightens the colors You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of...

Page 381: ... If you select ColorSync for Color Matching then the Intensity appears grayed out and is unavailable Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 381 ...

Page 382: ...e procedure for adjusting contrast is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust the contrast Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the setti...

Page 383: ... If you select ColorSync for Color Matching then the Contrast appears grayed out and is unavailable Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 383 ...

Page 384: ...river Setup Window Page Setup Dialog Print Dialog Quality Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use Printer Driver 384 ...

Page 385: ...verted data to the printer Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Dialog Select a setup item from the pop up menu in the Print dialog Then click at the bottom left of the screen to display an explanation of the item Help for the printer...

Page 386: ...ge Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software The Print Dialog opens 386 ...

Page 387: ...e Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Important If you are using OS X El Capitan v10 11 you cannot use Save as Default Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientat...

Page 388: ...e set in the Print dialog Copies You can set the number of copies to be printed Note You can set collated printing by choosing Paper Handling from the pop up menu Two Sided You can set duplex printing Pages You can set the range of pages to be printed Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print o...

Page 389: ...g You can set the pages to be printed on paper and the print order Cover Page You can output cover pages both before and after a document Quality Media You can set basic print settings that match the printer Color Options You can adjust the print colors as you desire Margin You can set the stapling side and the stapling margin Supply Levels A rough indication of the remaining ink level is displaye...

Page 390: ...ings on the print dialog and the cassette paper information registered on the printer the printer automatically determines which cassette to use and feeds paper from that cassette Cassette 1 Paper is fed from the cassette 1 Cassette 2 Paper is fed from the cassette 2 Print Quality Select the one that is closest to the original document type and the purpose When one of the radio buttons is selected...

Page 391: ...ormation Displays paper size and media type that are set on printer Note When printing on a double postcard select Postcard Double for Paper Size and then print again If you print on paper other than hagaki load the paper according to usage instructions and then click OK Related Topics Switching the Paper Source to Match the Purpose Printing a Color Document in Monochrome 391 ...

Page 392: ... check box Note When the Grayscale Printing check box is checked in the Quality Media the graphic is displayed in monochrome Color balance Cyan Magenta Yellow If necessary adjust the strength of each color To strengthen a color drag the slider to the right To weaken a color drag the slider to the left You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50...

Page 393: ...of images greater and more distinct increase the contrast On the other hand to make the differences between the light and dark portions of images smaller and less distinct reduce the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Important When the Grayscale Printing check box is checked for Quality Media the color balance Cyan Magenta Ye...

Page 394: ...etween 0 inch 0 mm to 1 2 inches 30 mm Stapling Side Specify the stapling side Long side stapling Left Long side stapling Right Select this option to staple the long side of the paper Choose left or right Short side stapling Top Short side stapling Bottom Select this option to staple the short side of the paper Choose top or bottom Related Topics Setting the Stapling Margin Duplex Printing 394 ...

Page 395: ...int head position Aligning the Print Head Position Printing a Nozzle Check Pattern Power Settings Operate the power of this printer from the printer driver Ink Level Information Check the remaining ink levels Quiet Settings You can reduce the operating noise of the printer Custom Settings Change the settings of this printer Note To operate the Canon IJ Printer Utility you must first turn on the pr...

Page 396: ...follow the steps below 1 Open System Preferences and select Printers Scanners Print Scan 2 Start the Canon IJ Printer Utility Select your model from the printer list and click Options Supplies Click Open Printer Utility in Utility tab Canon IJ Printer Utility is launched 396 ...

Page 397: ...g the Print Heads Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 397 ...

Page 398: ... and select Printers Scanners Print Scan To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specified document Stops printi...

Page 399: ...ing Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners Print Scan 2 Select your model and then click Open Print Queue The print status check screen appears 3 Select the unnecessary print job and click Delete The selected print jobs will be deleted 399 ...

Page 400: ...ay not be displayed on the left side of the Print dialog Do not start up the Canon IJ Network Tool while printing Do not print when the Canon IJ Network Tool is running If you connect this printer and AirPort with a USB cable and print you must install the latest AirPort firmware If you are using OS X Mavericks v10 9 close the print status check window when you perform printer maintenance from the...

Page 401: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 401 ...

Page 402: ...solved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 402 ...

Page 403: ...rinter from the printer list is as follows You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferences and select Printers Scanners Print Scan 2 Delete the Canon IJ Printer from the printer list From the printer list select the Canon IJ Printe...

Page 404: ...n as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using Mac OS log on with the account of the administrator who registered first Important When you upgrade Mac OS all printer drivers that were installed will be deleted If you plan to continue using this printer re install the latest printer ...

Page 405: ... Agreement you cannot install this software 4 Selecting the install destination If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation Click Install When the authentication screen is displayed enter the name and password of the administrator and then click Install Software 6 Complete the installation When the completion message appears...

Page 406: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 406 ...

Page 407: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 408: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the printer with Google Cloud Print in advance Additionally LAN connection with the printer and internet connection are required to register the printer to Google Cloud Print I...

Page 409: ...Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print Internet connection fees apply 409 ...

Page 410: ...loud Print in advance Note If you already have Google account register the printer to Google Cloud Print Registering Printer with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information The screen above may change without prior notice 410 ...

Page 411: ...ister the printer to Google Cloud Print and to delete it Internet connection fees apply Registration Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 When Canon iB4100 series ...

Page 412: ...nt and press OK button The confirmation message to print the authentication URL is displayed 7 Load A4 or Letter sized plain paper and press OK button The authentication URL is printed 8 Make sure authentication URL is printed and then press OK button 9 Perform authentication process using web browser on computer or mobile device Access to the URL using the web browser on the computer or the mobil...

Page 413: ...tten in advance 10 When message that registration is complete is displayed on printer s LCD press OK button When authentication process is complete properly the registration items are displayed When authentication process is complete you can print the data with Google Cloud Print 413 ...

Page 414: ...nter s status such as when the printer is being operated or an error has occurred To resume printing check the printer s status and print with Google Cloud Print again For print settings If you select the media type other than plain paper or if you select the paper size other than A4 or Letter size the print data is printed in single sided even when you select the duplex print setting If you selec...

Page 415: ...lly when it receives the print data 2 Start Google Chrome browser on your computer 3 Select Sign in to Chrome from Chrome menu 4 Log in to your Google account 5 Select Print from Chrome menu 6 Select Change next Destination 7 Select Canon iB4100 series in Google Cloud Print 8 Select Print 415 ...

Page 416: ...int Web service inquiry is not displayed 4 Select GoogleCloudPrint and press OK button The confirmation screen to check is displayed 5 Press OK button If there is the print data the printer receives the print data and prints it Sending Print Data without Going through Internet This section describes the operation to send print data from Google Chrome browser on the computer The operation differs d...

Page 417: ...ount 5 Select Print from Chrome menu 6 Select Change next Destination 7 Select Canon iB4100 series in Local Destinations 8 Select Print When the preparation for printing with Google Cloud Print is complete the printer receives the print data and prints it automatically 417 ...

Page 418: ...fees apply Deletion Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 Select Manage next Canon iB4100 series on device list 8 Select Delete 9 When confirmation message for dele...

Page 419: ...and press OK button 4 Select GoogleCloudPrint Delete from service 5 When confirmation screen to delete printer is displayed select Yes and press OK button 6 When message that deletion is complete is displayed press OK button 419 ...

Page 420: ...st check your environment AirPrint Operation Environment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Adding Printer as AirPrint Printer to Your Mac 1 Open System Preferences and select Printers Sca...

Page 421: ...r wireless LAN connection After you turn on the printer it may take few minutes before the printer can communicate through a wireless LAN connection Make sure the printer is connected to the wireless LAN and try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Us...

Page 422: ... or connected directly without wireless router Adding Printer to Your Windows Device To add the printer refer to Windows 10 help Printing from Windows Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turned on automatically when it receives the print data 2 Load paper 3 Select command that you perform printing on application software In...

Page 423: ...Printing from Smartphone Tablet Printing Directly from Smartphone Tablet Printing Using a Web Service 423 ...

Page 424: ...nting Directly from Smartphone Tablet Android Print Printing from an AirPrint enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Printer with Direct Connection 424 ...

Page 425: ...ting Using Mopria Print Service Important Internet connection is required to download the printing plug in Internet connection fees apply Printing Using Canon Print Service Important The operation may differ depending on your Android device or your application Activate the plug in after installing it to your Android device The service is not enabled immediately after installing You can print using...

Page 426: ...t Service with wireless LAN or with the printer s direct connection 1 Make sure printer is turned on 2 Load paper 3 Perform print operation on your application of Android device 4 Select printer on your application of Android device Select the printer that is displayed with your printer s name and Mopria Print Service 5 Specify number of copies paper size etc if necessary 6 Start printing When you...

Page 427: ...ment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turne...

Page 428: ...our model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 428 ...

Page 429: ...e used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in oth...

Page 430: ...ome button on the iOS device twice to set the Multitasking mode Then swipe to the right to display the Print Center icon and a Print Summary Deleting Print Job To delete a print job with AirPrint use one of the following two methods From printer Use Stop button to cancel the print job From iOS device Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right ...

Page 431: ...nnection to wireless LAN Changing Printer Setting to Use Wireless LAN Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the direct connection Restrictions Preparing for Direct Connection Change settings below to prepare for direct connection Printer s LAN settings Changing Printer s Settings Settings of a device to conn...

Page 432: ...w Changing Direct Connection Setting 8 Select Done and press OK button The direct connection is enabled and a device can be connected to the printer wirelessly Changing Settings of a Device and Connecting It to the Printer 1 Turn on wireless communication on your device Enable Wi Fi on your device s Setting menu For more on turning on wireless communication see your device s instruction manual 2 S...

Page 433: ...rom the device Note For more on printing from a device via wireless LAN refer to the device s or application s instruction manual You can print from your smartphone or tablet by installing Canon PRINT Inkjet SELPHY Download it from App Store and Google Play For iOS For Android Changing Printer Setting to Use Wireless LAN Follow the procedure below to change the printer setting to use wireless LAN ...

Page 434: ...word Selecting SSID on the Wireless router info and pressing the OK button shows the updated identifier SSID Confirm request Change the confirmation screen setting when a Wi Fi Direct compatible device is connecting to the printer Pressing the OK button displays the confirmation screen If you want the printer to display the screen to inform you a Wi Fi Direct device is connecting to the printer se...

Page 435: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 435 ...

Page 436: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 437: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the printer with Google Cloud Print in advance Additionally LAN connection with the printer and internet connection are required to register the printer to Google Cloud Print I...

Page 438: ...Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print Internet connection fees apply 438 ...

Page 439: ...g for Displaying the Message which Prevents Misprinting When you insert the cassette with paper loaded The screen to register the cassette paper information is displayed Register the paper size and the media type according to the loaded paper Important For more on the proper combination of paper settings you can specify by the printer driver or on the LCD For Windows Paper Settings on the Printer ...

Page 440: ...ou want to print on the paper loaded in the rear tray without changing the paper settings For example when the paper setting for printing is A5 and the rear tray paper information registered to the printer is A4 the printer starts printing with A5 on the paper loaded in the rear tray Replace the paper Select if you want to print after replacing the paper of the cassette For example when the paper ...

Page 441: ...en you change the paper settings specified for printing Change the paper settings and try printing again Default Setting for Displaying the Message which Prevents Misprinting When you print using the operation panel of the printer The message which prevents misprinting is enabled by default To change the display setting when you print using the operation panel of the printer Cassette settings When...

Page 442: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 443: ...om Smartphone Tablet Cannot Print Using AirPrint Cannot Set Correctly Cannot Find Printer on Check Printer Settings Screen Message Appears on Computer During Setup Cannot Find Printer while Using Wireless LAN Cannot Find Printer while Using Wired LAN USB Connection Problems Cannot Communicate with Printer via USB Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changin...

Page 444: ...ting Problems Error or Message Appears An Error Occurs LCD Is Off LCD Shows Wrong Language Message Appears List of Support Code for Error Operation Problems Network Communication Problems Printing Problems Problems while Printing from Smartphone Tablet Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem 444 ...

Page 445: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 445 ...

Page 446: ...n Printer Detection Screen During Setup Searching Printer by IP Address or Host Name During Setup Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen While using printer Cannot Find Printer while Using Wireless LAN Cannot Find Printer while Using Wired LAN Note You cannot use the wireless LAN and the wired LAN at the same time 446 ...

Page 447: ...ter again by the IP address on the Search for Printers screen If the printer has not been found after searching it by the IP address check network settings For Mac OS If the printer cannot be found on the Check Printer Settings screen check network settings before redetecting the printer Check 1 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Check 1 Cannot Find Prin...

Page 448: ...r and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If printer and network device are on If the network devices are on turn them off...

Page 449: ...tion on the Check Printer Settings screen to check the status and turn on wireless communication on the printer For Mac OS The printer is not set to allow wireless communication Turn on wireless communication on the printer After enabling the wireless LAN setting click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning If icon is displaye...

Page 450: ...er in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Checking wireless router settings The printer and wireless router should be connected using 2 4 GHz bandwidth Make sure the wireless router for th...

Page 451: ...ng the printer to the wireless router set up the network communication from the beginning If icon is displayed Go to check 4 Check 4 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup 451 ...

Page 452: ... printer s IP address is not used for another device To check the printer s IP address print out the network settings information using the operation panel Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Go to check 5 Check 5 Cannot Find Printer on Check Printer Settings Screen...

Page 453: ... the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel the setup and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Canon IJ Network Tool app canonijnetwor...

Page 454: ... sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireless router or contact the manufacturer After checking the wireless router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to c...

Page 455: ...er and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If LAN cable is connected and printer and network device are on If the prin...

Page 456: ...r Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view web...

Page 457: ...yed on the LCD If icon is not displayed The printer is not set to allow wired communication Turn on wired communication on the printer Once you have turned on wired communication redo the network communication setup from the beginning If icon is displayed Go to check 4 Check 4 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup 457 ...

Page 458: ... printer s IP address is not used for another device To check the printer s IP address print out the network settings information using the operation panel Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Go to check 5 Check 5 Cannot Find Printer on Check Printer Settings Screen...

Page 459: ... the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel the setup and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Canon IJ Network Tool app canonijnetwor...

Page 460: ...ess filtering and DHCP function For more on checking the settings of the router refer to the instruction manual supplied with the router or contact its manufacturer After checking the router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication 460 ...

Page 461: ... screen to show another setup method is displayed Perform setup following the instructions on the screen Note You can search for printers by an IP address or host name Searching Printer by IP Address or Host Name During Setup Windows For Mac OS The printer could not be detected with the current setup method Select the Setting printer could not be found on the list check box and click Next The scre...

Page 462: ...Perform setup following the instructions on the screen 462 ...

Page 463: ...eria appears 1 Check printer s IP address or host name To check the printer s IP Address or host name print out the network settings information using the operation panel Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method Select one of the method below 1 Search by IPv4 address Select to search for printers by IPv4 address 2 S...

Page 464: ...essage appears warning that Canon software is attempting to access the network set the security software to allow access After allowing the software to access specify the IP address or host name and search for printers again If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel searching printers and then set the ...

Page 465: ...if you cannot proceed beyond the Printer Connection screen Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 or Mac OS X v10 7 If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock ...

Page 466: ...ck Exit on Start Setup screen and finish setup 3 Turn off printer 4 Restart computer 5 Make sure you have no application software running 6 Redo setup according to instructions on Canon website Note You can use the Setup CD ROM to redo setup For Mac OS 1 Click Next 2 Click Exit on displayed screen and finish setup 3 Turn off printer 4 Restart computer 5 Make sure you have no application software r...

Page 467: ...up the wireless LAN connection or change the wireless LAN settings over a USB connection connect the printer and the computer using a USB cable as the illustration below The USB port is at the side of the printer Check4 Make sure printer setup is complete If it is not perform setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions o...

Page 468: ...r a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Check8 Make sure wireless signal is strong Monitor signal status and move printer a...

Page 469: ...ion via LAN use alphanumeric characters for network identifier SSID Mac OS If the problem is not resolved redo setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions on the Canon website 469 ...

Page 470: ...lect Wired LAN on Change LAN in LAN settings under Device settings Check3 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router 470 ...

Page 471: ...known Administrator Password Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Cannot Access to Internet on Wireless LAN from Communication Device Ink Level Not Shown on Printer Status Monitor Windows 471 ...

Page 472: ...al provided with it or contact its manufacturer To check the current network settings of the printer print out the network setting information Printing Network Settings If the printer network settings do not match with those of the wireless router change the network settings of the printer to match with those of the wireless router Network Settings IJ Network Device Setup Utility Windows Network C...

Page 473: ...ss router is a usable channel as confirmed in Check 6 If it is not change the channel set on the wireless router Check8 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any prog...

Page 474: ... settings information using the operation panel Printing Network Settings Check5 Make sure the printer is not placed too far away from the device Place the device and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cann...

Page 475: ...uter is connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check2 If printer driver is not installed install it For Windows Install the printer driver using the Setup CD ROM or install it from the Canon website For Mac OS Install the printer driver from the Canon website Check3 When u...

Page 476: ...outer Set up the printer to match the wireless router settings using IJ Network Device Setup Utility for Windows or IJ Network Tool for Mac OS Using WPA WPA2 The authentication method passphrase and dynamic encryption type must be the same for the wireless router the printer and your computer Enter the passphrase configured on the wireless router a sequence of between 8 and 63 alphanumeric charact...

Page 477: ...rwise select Open System or Shared Key depending on the wireless router s settings When the WEP Details screen appears after you click Set on the Wireless Routers screen follow the on screen instructions and set the key length the key format the key number and the authentication method to enter a WEP key For details see Changing WEP Detailed Settings Note If the printer is connected to an AirPort ...

Page 478: ...ttings Select All data to restore administrator password to default Reset setting After initializing the printer settings redo setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions on the Canon website 478 ...

Page 479: ...Encryption Key on Wireless Router Check1 Check wireless router setting To check the wireless router setting see the instruction manual provided with the wireless router or contact its manufacturer Make sure the computer and the wireless router can communicate with each other under this setting Check2 If filtering MAC addresses or IP addresses at wireless router check that MAC addresses or IP addre...

Page 480: ...e the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the printer Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router 480 ...

Page 481: ...tal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Check3 When ...

Page 482: ...ireless router For details see the instruction manual provided with your device and wireless router Check2 Is wireless router on Check3 Is wireless router configured properly For more on checking wireless router settings see the instruction manual provided with the wireless router or contact its manufacturer Check4 Check your device and wireless router location Check the distance between your devi...

Page 483: ...Status Monitor Windows Use the printer driver with bidirectional communication Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 483 ...

Page 484: ...Other Network Problems Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults 484 ...

Page 485: ...wing screen appears if the printer is set up for use with a network and an administrator password has been set For Windows For Mac OS Enter the administrator password set for the printer Note An administrator password is already set for the printer at the time of purchase For details Administrator Password For improved security we recommend that you change the administrator password For Windows Ch...

Page 486: ...ireless LAN Settings For Mac OS For more on encryption settings see Changing Settings in Wireless LAN Sheet You have connected the printer to the non encrypted wireless network Appears Security is not configured on the wireless router The printer can still be used so continue the setup procedure and complete it Important If you connect to a network that is not protected with security measures ther...

Page 487: ...MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start button and select Command Prompt In Windows 8 1 or Windows 8 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm and search for Command Prompt In Wi...

Page 488: ... Programs Accessories Command Prompt 2 Type the ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For Mac OS 1 Start Netw...

Page 489: ...ttl 64 time 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings information using the operation panel Printing Network Settin...

Page 490: ...efaults use the Setup CD ROM or follow the instructions on the Canon website to redo setup For Mac OS Initialization erases all network settings on the printer making printing operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults follow the instructions on the Canon website to redo setup Initialize the network setting...

Page 491: ...Problems while Printing from Smartphone Tablet Cannot Print from Smartphone Tablet 491 ...

Page 492: ...of wireless router Make sure the network settings of the printer e g wireless router name SSID network key etc are identical with those of the wireless router To check the settings of the wireless router refer to the instruction manual provided with it or contact its manufacturer To check the current network settings of the printer print out the network setting information Printing Network Setting...

Page 493: ...eck1 Make sure printer is turned on Check2 Set Change LAN in LAN settings under Device settings to Direct connection Check3 Check settings of your smartphone tablet Make sure your smartphone tablet can use the wireless LAN For more on performing setting of the wireless LAN refer to the instruction manual provided with your smartphone tablet Check4 Have you selected printer as destination of your s...

Page 494: ... that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the printer as far away from the interference source as possible Check9 Make sure 5 devices are already connected Direct connection does not allow more than 5 devices to be connected 494 ...

Page 495: ...lems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly No Paper Error Automatic Duplex Printing Problems Printing Stops Cannot Print Using AirPrint 495 ...

Page 496: ...ere is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is connected to the network with a LAN cable or is correctly set up for network use Check3 Is direct connection enabled To print using a mode other than the direct connecti...

Page 497: ...n account with administrator privileges 2 Make the following settings In Windows 10 right click Start button and select Control Panel View devices and printers In Windows 8 1 or Windows 8 select Control Panel from Settings charm on Desktop Hardware and Sound Devices and Printers In Windows 7 select Devices and Printers from Start menu In Windows Vista select Start menu Control Panel Hardware and S...

Page 498: ... and then select your printer s name In Windows 7 or Windows Vista click Start and select All programs Canon Utilities Canon My Printer Canon My Printer and then select Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port and then select your printer s name If the problem is not resolved reinstall the printer driver from the Setup CD ROM or the Canon websit...

Page 499: ...on described in the message When a Support Code and a Message Are Displayed on Computer Screen For Windows For Mac OS The screen differs depending on the OS you are using When a Support Code and a Message Are Displayed on LCD To remove the jammed paper see List of Support Code for Error Paper Jams 499 ...

Page 500: ...Note You can also search for details on resolving the errors indicated by the support code shown Search 500 ...

Page 501: ... with Easy Setup Check2 Make sure appropriate print quality is selected using printer driver Select a print quality suited to the paper and to what you are printing If you notice blurs or uneven colors increase the print quality setting and retry the printing You can check the print quality setting using the printer driver For Windows Changing the Print Quality and Correcting Image Data For Mac OS...

Page 502: ...inter driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality Check3 Your hard disk may not have sufficient...

Page 503: ... be printed To prevent this set reduced printing on the printer driver Important Reducing the printing size may affect the layout of your document If the application you used to create your document has a zoom function set the reduced size in the application 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 Check Duplex Printing check box in Page Setup sheet 3 Click ...

Page 504: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 504 ...

Page 505: ...aning and try printing the nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head deep cleaning again 24 hours later If problem is not resolved after performing print head deep cleaning twice If print head de...

Page 506: ...f the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Aligning the Print Head Position Manually For Mac OS Aligning the Print Head Position Manually Check3 Increase print quality and try printing again Increasing the print quality using the operation panel may improve the print result Check4 If lines are misalig...

Page 507: ...ut Printing or Binding margin function is in use thin lines may not be printed Try thickening the lines in the document Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality 507 ...

Page 508: ...ay be improved Click Print Options on Page Setup sheet of the printer driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce pri...

Page 509: ...setting on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Check the intensity setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Check3 Use Photo Paper to print photos To print data with high color saturation such as photographs or images with dark colors we recommend that you use Photo Paper Plus Glossy II or other Ca...

Page 510: ...aper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Other Paper If the paper corn...

Page 511: ...ll widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this setting Otherwise it will apply to subsequent print jobs From operation panel Press the Setup button ...

Page 512: ...paper ink may stain the lower edge of the paper Resize the document using application software Print Area Check7 Is paper feed roller dirty Clean the paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check8 Is inside of printer dirty During duplex printing ink may stain the inside of the printer smudging the printout Perform...

Page 513: ...message and click OK For Mac OS 1 Make sure printer is turned on 2 Open Canon IJ Printer Utility Opening the Canon IJ Printer Utility 3 Select Custom Settings in pop up menu 4 Drag Ink Drying Wait Time slide bar to set wait time and click Apply 5 Check message and click OK 513 ...

Page 514: ...quality settings Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note During duplex printing or too much printing ink may stain the inside of the printer 514 ...

Page 515: ...y maintenance operations such as print head cleaning Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty 515 ...

Page 516: ... 24 hours later If problem is not resolved after performing print head deep cleaning twice If print head deep cleaning does not resolve the problem the print head may be damaged Contact your nearest Canon service center to request a repair Check3 Perform print head alignment Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head ali...

Page 517: ...not printed correctly Check if the ink tank for the problem color is empty If the ink tank is not empty perform print head cleaning and try printing the nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head ...

Page 518: ...ry high or low temperature and humidity In such cases reduce the amount of paper you load at a time to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation Loading Paper Important When loading paper in the cassette slide the paper guide on the front side to align with the corresponding mark of page size Load the paper with the ...

Page 519: ...and paper size settings match with loaded paper Check6 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check7 If two or more sheets of paper feed from cassette at once clean inside of cassette For information on cleaning the inside of the cassette see Cleaning Cassette Pads If the measures above do not solve the prob...

Page 520: ...er size setting is appropriate for automatic duplex printing Check the paper size setting in the application software Then check the paper size setting in the printer driver For Windows Check Page Size setting in Page Setup sheet in the printer driver setup window For Mac OS Check Paper Size in the Page Setup dialog Note Duplex printing may not be available depending on the version of the applicat...

Page 521: ...he following If you are printing three or more pages of a document with manual duplex printing one side of each sheet is printed first Turn over and reload the paper to print the reverse sides Do not change the order of the sheets The procedure for turning the paper over varies depending on the staple side and printing orientation Follow the on screen instructions For Mac OS Manual duplex printing...

Page 522: ...mplete Note If you are printing a document with a large printing area or printing several copies printing may pause to allow the ink to dry Check3 Has printer been printing continuously for a long period If the printer has been printing continuously for a long time the print head or other parts around it may overheat The printer may stop printing at a line break for a period of time and then resum...

Page 523: ...printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN Check3 Make sure printer has enough paper and ink Check4 Make sure no error message is displayed on printer s LCD If the problem is not resolved use the printer driver on your computer to execute printing and check whether the document can be printed normally on the printer 523 ...

Page 524: ...ome On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB LCD Is Off LCD Shows Wrong Language Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed Windows 524 ...

Page 525: ...wer plug is securely connected to printer and then turn it back on Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair 525 ...

Page 526: ...hat time has elapsed If you are using a Windows and if you do not want the printer to turn off automatically Open the printer driver setup window and in Auto Power in Maintenance sheet select Disable for Auto Power Off If you are using a Mac OS and if you do not want the printer to turn off automatically Open Canon IJ Printer Utility select Power Settings in the pop up menu and then select Disable...

Page 527: ... USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Does the operating system of your computer support Hi Speed USB connection Install the latest update for your computer Is the Hi Spe...

Page 528: ...low the USB port is at the back of the printer Check3 Do not start IJ Network Tool while printing Mac OS Check4 Do not print while IJ Network Tool is running Mac OS Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver Windows How to Open the Printer Driver Setup Window 528 ...

Page 529: ...ff If POWER lamp is off The printer is not on Check that the power cord is connected and press the ON button If POWER lamp is lit The LCD may be in screen saver mode Press any button on the operation panel 529 ...

Page 530: ...language 1 Press Setup button and wait for about 5 seconds 2 Press button once and press OK button 3 Press button twice and press OK button 4 Press OK button again 5 Use button to select language for LCD and press OK button The desired language is displayed on the LCD 530 ...

Page 531: ... an error message displayed on LCD Close the front cover follow the support code error number displayed in the error message to resolve the error and then reopen it For details on resolving the error see List of Support Code for Error Check3 Has front cover been left open for 60 minutes or longer If the front cover is left open for more than 60 minutes the print head holder moves to the position t...

Page 532: ...ke sure Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 On Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on Option menu if it is not selected 532 ...

Page 533: ...nstallation and Download Problems Cannot Install Printer Driver Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating Printer Driver in Network Environment Windows 533 ...

Page 534: ... list on left In Windows 7 or Windows Vista click Start and then click Computer 2 Double click CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the printer driver with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinse...

Page 535: ... computer and then reinstall the printer driver Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the driver For Mac OS Download the driver f...

Page 536: ...ur computer Install the latest version of Easy WebPrint EX from the Canon website Note If Easy WebPrint EX is not installed a message asking you to install it may appear in the notification area on the desktop Click the message and follow the instructions to install Easy WebPrint EX Internet access is required to install or download Easy WebPrint EX Check2 Is Canon Easy WebPrint EX selected on Too...

Page 537: ...driver that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use The printer is detected automatically in the network Make sure the printer was found and install the printer driver following the on screen instructions Note The network settings on the print...

Page 538: ...Errors and Messages An Error Occurs Message Appears 538 ...

Page 539: ...ber appears on the computer screen or the LCD When a Support Code and a Message Are Displayed on Computer Screen For Windows For Mac OS The screen differs depending on the OS you are using When a Support Code and a Message Are Displayed on LCD For more on resolving errors with support codes see List of Support Code for Error Note You can also search for details on resolving the errors indicated by...

Page 540: ...To resolve errors that do not have support codes see An Error Occurs 540 ...

Page 541: ...or Windows Other Error Messages Windows Inkjet Printer Scanner Fax Extended Survey Program Screen Is Displayed Windows Inkjet Printer Scanner Fax Extended Survey Program Icon Appears Mac OS Message Appears on LCD Check the message and take an appropriate action Cannot connect to the server try again The printer cannot connect to the server due to a communication error Press the OK button and try a...

Page 542: ...nter properties In Windows Vista right click Canon XXX series icon where XXX is your printer s name and then select Properties 4 Click Ports tab to check port settings Make sure a port named USBnnn where n is a number with Canon XXX series appearing in Printer column is selected for Print to the following port s If setting is incorrect Reinstall the printer driver from the Setup CD ROM or the Cano...

Page 543: ...from your computer Follow the procedure below to check the device status 1 Open the Device Manager on your computer as shown below If the User Account Control screen appears follow the on screen instructions In Windows 10 right click Start button and select Device Manager In Windows 8 1 or Windows 8 select Control Panel from Settings charm on Desktop Hardware and Sound Device Manager In Windows 7 ...

Page 544: ...very month for about ten years Read the information on the screen and follow the instructions below If you agree to participate in survey program Click Agree and follow the on screen instructions The printer usage information is sent via the Internet Once you have completed the procedure the information is subsequently sent automatically and the confirmation screen does not reappear Note When the ...

Page 545: ...pears when administrative rights are required to perform a task If you are logged in on an account with administrator privileges follow the on screen instructions 2 Select Canon Inkjet Printer Scanner Fax Extended Survey Program 3 Select Change If you select Yes after you have followed the on screen instructions the confirmation screen will appear at the time of the next survey If you select No th...

Page 546: ...the Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To stop sending information Click Turn off This stops the Inkjet Printer Scanner Fax Extended Survey P...

Page 547: ... Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent If the check box is selected the information will be sent automatically If the check box is not selected Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of...

Page 548: ...ound smoke or odor turn it off immediately Unplug the printer and contact the seller you bought it from or your nearest Canon service center Never attempt to repair or disassemble the printer yourself If you attempt to repair or take apart the printer your warranty will be invalidated even if it has not expired Before contacting the service center note the following Product name Your printer s nam...

Page 549: ...pport Code Appears on LCD and Computer Screen 1000 to 1ZZZ 1007 1008 1200 1300 1303 1309 1310 1313 1314 1319 1575 1600 1660 1688 1700 1701 1754 1755 1872 1873 1874 1890 2000 to 2ZZZ 2111 2112 2113 2121 2122 2500 3000 to 3ZZZ 3413 3426 3427 3428 3429 3430 3431 3432 3433 4000 to 4ZZZ 4100 4103 4104 5000 to 5ZZZ 5100 5102 5103 5104 5105 5200 5203 5204 5205 5206 5207 5208 5209 5400 5500 5501 5B00 5B01...

Page 550: ...2 6943 6944 6945 6946 7000 to 7ZZZ 7100 7200 7201 7202 7203 7204 7205 A000 to ZZZZ B202 B203 B204 B205 B502 B503 B504 C000 For paper jam support codes see also List of Support Code for Error Paper Jams 550 ...

Page 551: ...w If the paper is jammed inside the front cover 1300 If the paper is jammed inside the rear cover 1303 If the paper is jammed inside the rear cover as the printer pulled in the printed paper 1313 If the paper is jammed inside the rear cover during automatic duplex printing 1314 Cases other than above Other Cases 551 ...

Page 552: ...ch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer 2 Make sure jammed paper is not under print head holder If the jammed paper is under the print head holder move the print head holder to the far right or left whichever makes it easier to remove the paper When moving the print head holder press either the right si...

Page 553: ... paper is removed If the paper tears when you pull out it a bit of paper may remain in the printer Check the following and remove any remaining paper Any paper left under the print head holder Any small bits of paper left in the printer Any paper left in the left and right empty spaces C in the printer 553 ...

Page 554: ...he message about paper jam is displayed on the LCD of the printer or on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the printer In this case make sure no piece of paper remains inside the printer We recommend using paper sizes other than A5 A6 to print documents with photos or graphics A5 A6 paper may curl and jam as it leaves...

Page 555: ...ecomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 If protective material for rear cover remains attached remove it 3 Open rear cover Slide the rear cover to the left then open it 555 ...

Page 556: ...gns with the mark on the printer 6 Reload paper and press printer s OK button If you turned off the printer the print data that was sent to the printer is erased Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly Align the paper guides with the both edges of the paper when you load paper We recommend using paper sizes other than A5 A6 to...

Page 557: ...pull it in and the paper is jammed inside the printer Remove the printed paper from the paper output tray before it amounts to 75 sheets Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 If protective material for r...

Page 558: ...omes easy to pull out the paper 5 Close rear cover slowly Close the rear cover then slide it to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 6 Reload paper and press printer s OK button If you turned off the printer the print data that was sent to the printer is erased Redo the printing Note When reloading the paper make sure you are using s...

Page 559: ...Align the paper guides with the both edges of the paper when you load paper If the measures above do not solve the problem contact your nearest Canon service center to request a repair 559 ...

Page 560: ... by following these steps Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 If protective material for rear cover remains attached remove it 3 Open rear cover Slide the rear cover to the left then open it 560 ...

Page 561: ... to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 6 Reload paper and press printer s OK button If you turned off the printer the print data that was sent to the printer is erased Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly Align the paper guides with the both edges of the pap...

Page 562: ...Other Cases Check the following Check1 Is anything blocking paper output slot Check2 Are rear cover attached properly Check3 Is paper curled Correct curl before loading paper 562 ...

Page 563: ...1 Align the paper guides with the both edges of the paper when you load paper in the cassette 1 After carrying out the above measures press the OK button Note The loadable paper differs depending on the paper source A4 Letter Legal Oficio B Oficio M Oficio Foolscap or Legal India sized plain paper can be loaded in both the cassette 1 and the cassette 2 To cancel printing press the printer s Stop b...

Page 564: ...te 2 Align the paper guides with the both edges of the paper when you load paper in the cassette 2 After carrying out the above measures press the OK button Important The loadable paper differs depending on the paper source The loadable paper in the cassette 2 is A4 Letter Legal Oficio B Oficio M Oficio Foolscap or Legal India sized plain paper Note To cancel printing press the printer s Stop butt...

Page 565: ...1200 Cause Front cover is open What to Do Close the front cover and wait for a while Do not close it while you are replacing an ink tank 565 ...

Page 566: ...patible with automatic duplex printing is specified What to Do The sizes of media suitable for auto duplex printing are A4 and Letter Press the printer s Stop button to cancel printing Then change the print settings and retry printing 566 ...

Page 567: ...t to Do The sizes of media suitable for auto duplex printing are A4 and Letter Make sure paper of the correct size is loaded Press the OK button to eject the paper and restart printing from the front of the next piece of paper The reverse side of the ejected sheet is not printed 567 ...

Page 568: ...ot compatible with automatic duplex printing What to Do The sizes of media suitable for auto duplex printing are A4 and Letter Press the printer s Stop button to cancel printing Then change the print settings and retry printing 568 ...

Page 569: ...t to Do If an ink tank becomes empty replace it An ink tank cannot be replaced until it becomes empty Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition 569 ...

Page 570: ...ontinue Replacing the ink tank is recommended after the printing The machine may be damaged if printing is continued under the ink out condition Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is ...

Page 571: ...1660 Cause An ink tank is not installed What to Do Install the ink tank 571 ...

Page 572: ...s and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate unti...

Page 573: ...1700 Cause Ink absorber is almost full What to Do Press the printer s OK button to continue printing Contact your nearest Canon service center to request a repair 573 ...

Page 574: ...1701 Cause Ink absorber is almost full What to Do Press the printer s OK button to continue printing Contact your nearest Canon service center to request a repair 574 ...

Page 575: ...cover Then push the ink tank After installing the ink tank properly close the front cover If this does not solve the problem contact your nearest Canon service center to request a repair Important The ink tank that was once installed cannot be removed until the ink runs out 575 ...

Page 576: ...dition Cancel printing and replace the ink tank before printing again Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is just reinstalled 576 ...

Page 577: ...hat to Do Insert the cassette 1 Note Once the cassette 1 is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette 1 To cancel printing press the printer s Stop button 577 ...

Page 578: ...hat to Do Insert the cassette 2 Note Once the cassette 2 is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette 2 To cancel printing press the printer s Stop button 578 ...

Page 579: ...t to Do Insert the both cassettes Note Once the cassette is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette 1 and the cassette 2 To cancel printing press the printer s Stop button 579 ...

Page 580: ...en the front cover and make sure the protective material and tape have been removed from the print head holder If the protective material or tape is still there remove it and close the front cover If this does not solve the problem contact your nearest Canon service center to request a repair 580 ...

Page 581: ...ngs do not match the cassette paper information set on the printer as shown below a message appears on the LCD Print settings specified on the printer driver Paper size A5 Media type Plain paper Cassette paper information set on the printer Paper size A4 Media type Plain paper What to Do Pressing the printer s OK button the screen below appears Select the appropriate action Note All of the options...

Page 582: ...er Media Type Windows Paper Settings on the Printer Driver and the Printer Media Type Mac OS Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel printing Cancels printing Select this option to change the print paper settings Change the paper settings and retry the printing Note To suppress the misprin...

Page 583: ...o not match the cassette paper information set on the printer as shown below a message appears on the LCD Print settings specified on the printer driver Paper size A4 Media type Plain paper Cassette paper information set on the printer Paper size Legal Media type Plain paper What to Do Pressing the printer s OK button the screen below appears Select the appropriate action Note All of the options b...

Page 584: ...ter Media Type Windows Paper Settings on the Printer Driver and the Printer Media Type Mac OS Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel printing Cancels printing Select this option to change the print paper settings Change the paper settings and retry the printing Note To suppress the mispri...

Page 585: ...the print paper settings do not match the cassette paper information set on the printer as shown below a message appears on the LCD Print settings specified on the printer driver Paper size A4 Media type Plain paper Cassette paper information set on the printer Paper size Legal Media type Plain paper What to Do Pressing the printer s OK button the screen below appears Select the appropriate action...

Page 586: ...on the LCD Paper Settings on the Printer Driver and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Media Type Mac OS Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel printing Cancels printing Select this option to change the print paper settings Change the paper...

Page 587: ...ause Cassette 1 paper settings are incomplete What to Do If screen below is shown the cassette 1 paper settings are incomplete Press the printer s OK button to finish setting the cassette 1 paper settings 587 ...

Page 588: ...ause Cassette 2 paper settings are incomplete What to Do If screen below is shown the cassette 2 paper settings are incomplete Press the printer s OK button to finish setting the cassette 1 paper settings 588 ...

Page 589: ...tion by printing the nozzle check pattern Load one sheet of A4 Letter sized plain paper in the cassette 1 and perform automatic print head alignment again For automatic print head alignment always load paper in the cassette 1 Adjust your operating environment and or the position of the printer so that the paper output slot is not exposed directly to strong light After carrying out the above measur...

Page 590: ...tting select Continue printing and press the OK button Prevent paper abrasion may reduce the print speed If you disable this setting select Do not print and press the OK button Press the Setup button and then select Device settings and Output settings in this order and set Prevent abrasion to OFF 590 ...

Page 591: ...inting What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1 When ready press the printer s OK button 591 ...

Page 592: ...s complete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 1 without changing its orientation When ready press the printer s OK button 592 ...

Page 593: ...s complete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 1 without changing its orientation When ready press the printer s OK button 593 ...

Page 594: ...inting What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1 When ready press the printer s OK button 594 ...

Page 595: ...inting What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2 When ready press the printer s OK button 595 ...

Page 596: ...s complete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 2 without changing its orientation When ready press the printer s OK button 596 ...

Page 597: ...s complete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 2 without changing its orientation When ready press the printer s OK button 597 ...

Page 598: ...inting What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2 When ready press the printer s OK button 598 ...

Page 599: ... data cannot be printed What to Do If you are printing CREATIVE PARK PREMIUM contents check the message shown your computer make sure genuine Canon ink tanks are installed properly for all colors and retry the printing 599 ...

Page 600: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 600 ...

Page 601: ... cancel printing Specify the paper size setting to A4 Letter or Legal and specify the media type setting to Plain Paper Then print again Note If you will not change the paper size setting or the media type setting select the cassette 1 as the paper source If this is the case register the cassette 1 paper information properly 601 ...

Page 602: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 603: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 604: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 605: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 606: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 607: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 607 ...

Page 608: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 608 ...

Page 609: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 609 ...

Page 610: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 610 ...

Page 611: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 611 ...

Page 612: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 612 ...

Page 613: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 613 ...

Page 614: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 614 ...

Page 615: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 615 ...

Page 616: ...5500 Cause Ink tank has not been properly recognized What to Do Contact the service center 616 ...

Page 617: ...5501 Cause Ink tank has not been properly recognized What to Do Contact the service center 617 ...

Page 618: ...5B00 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 618 ...

Page 619: ...5B01 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 619 ...

Page 620: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 620 ...

Page 621: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 621 ...

Page 622: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 622 ...

Page 623: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 623 ...

Page 624: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 624 ...

Page 625: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 625 ...

Page 626: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 626 ...

Page 627: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 627 ...

Page 628: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 628 ...

Page 629: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 629 ...

Page 630: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 630 ...

Page 631: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 631 ...

Page 632: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 632 ...

Page 633: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 633 ...

Page 634: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 634 ...

Page 635: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 635 ...

Page 636: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 636 ...

Page 637: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 637 ...

Page 638: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 638 ...

Page 639: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 639 ...

Page 640: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 640 ...

Page 641: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 641 ...

Page 642: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 642 ...

Page 643: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 643 ...

Page 644: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 644 ...

Page 645: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 645 ...

Page 646: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 646 ...

Page 647: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 647 ...

Page 648: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 648 ...

Page 649: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 649 ...

Page 650: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 650 ...

Page 651: ...B202 Cause An error requiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair 651 ...

Page 652: ...B203 Cause An error requiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair 652 ...

Page 653: ...B204 Cause An error requiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair 653 ...

Page 654: ...B205 Cause An error requiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair 654 ...

Page 655: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 655 ...

Page 656: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 656 ...

Page 657: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 657 ...

Page 658: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

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