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Canon LBP 3370 User Manual Download Page 262

8-3

Tr

oub

leshooting

8

Troubleshooting Flowchart

An error 

message is being 

displayed.

<Unable to 

get status.> is 

displayed.

The        (Job) 

indicator on the 

printer is blinking.

The printer is processing 

the print data.

Please wait a moment.

Yes

Yes

Yes

Yes

No

No

No

No

A message 

is being displayed 

on the print monitor.

This printer is not selected for the printer destination.
See Driver Guide

The printer is OFF.
See "Turning the Printer ON" on p. 2-33

The printer is offline.
See "Online and Offline" on p. 3-6

The cable is not connected properly.
See "Connecting the Cables" on p. 2-26

<NO "size" PAPER> is being displayed.
See "Loading Paper in the Paper Cassette" on p. 4-17
See "Loading Paper in the Multi-purpose Tray" on p. 4-33

<PAPER JAM> is being displayed.
See "Paper Jams" on p. 8-4

A service call is being displayed.
See "Service Call Display" on p. 8-36

Other error message is being displayed.
See "Message List" on p. 8-26

Cannot print because of the previous job remaining.
See "Canceling a Job" on p. 3-16

Summary of Contents for LBP 3370

Page 1: ...ENG IMPORTANT Read this manual carefully before using your printer Save this manual for future reference User s Guide User s Guide ...

Page 2: ...LBP3370 Laser Printer User s Guide ...

Page 3: ... ROM Installing the Printer Driver Printing a Document Using the Supplied Software Driver Guide CD ROM Setting Up the Network Environment for Printing Managing the Printer in the Network Environment Network Guide CD ROM Operating Setting the Printer from the Web Browser Remote UI Guide CD ROM To view the manuals in PDF format Adobe Reader Adobe Acrobat Reader is required If Adobe Reader Adobe Acro...

Page 4: ... Maintenance Troubleshooting Installing the Optional Accessories Appendix Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon ...

Page 5: ... xii Trademarks xii Copyright xiii Disclaimers xiv Legal Limitations on the Usage of Your Product and the Use of Images xiv Important Safety Instructions xv Installation xv Power Supply xvii Handling xviii Maintenance and Inspections xx Consumables xxi Others xxi Chapter 1 Before You Start Features and Benefits 1 2 User Manual CD ROM Menu 1 4 System Configuration Requirements for Using User Manual...

Page 6: ...dge 2 14 Installing the Toner Cartridge 2 15 Removing the Packing Materials of the Paper Cassette and Loading Paper 2 23 Connecting the Cables 2 26 Connecting the Power Cord 2 26 Connecting to a Computer 2 28 Using a LAN Cable 2 28 Using a USB Cable 2 30 Turning the Printer ON and Checking the Printer Operation 2 33 Turning the Printer ON 2 33 Registering a Paper Size 2 34 Checking the Operations ...

Page 7: ...aper Capacity for Paper Source 4 10 Selecting a Paper Source 4 11 Precautions for Handling the Multi purpose Tray or Paper Cassette 4 12 Output Trays 4 13 Output Tray Types 4 13 Face down Output Tray 4 13 Face up Output Slot 4 14 Paper Capacity of the Output Trays 4 15 Selecting an Output Tray 4 16 Switching to the Face up Output Slot 4 16 Switching to the Face down Output Tray 4 16 Loading Paper ...

Page 8: ... Functions 5 9 Operating Procedure for the SETUP Menu 5 9 UTILITY Menu 5 11 UTILITY Menu Functions 5 11 Operating Procedure for the UTILITY Menu 5 11 JOB Menu 5 12 JOB Menu Functions 5 12 Operating Procedure for the JOB Menu 5 12 RESET Menu 5 13 RESET Menu Functions 5 13 Operating Procedure for the RESET Menu 5 13 CANCEL JOB Menu 5 14 CANCEL JOB Menu Functions 5 14 Operating Procedure for the CANC...

Page 9: ... on Replacing the Toner Cartridge 7 2 Before Replacing the Toner Cartridge 7 3 Replacing the Toner Cartridge 7 8 Precautions for Handling Toner Cartridges 7 14 Storing Toner Cartridges 7 16 Adjusting the Print Density 7 18 Cleaning the Fixing Roller 7 19 Adjusting the Printing Position 7 22 Checking the Printing Position 7 22 Adjusting the Printing Position 7 24 Cleaning the Outside of the Printer...

Page 10: ...ing Materials and Installing the Paper Feeder 9 7 Chapter 10 Appendix The Lists Common to All the Settings in the Print Mode 10 2 The Lists Common to Certain Settings in the Print Mode 10 5 Typeface Samples 10 6 Scalable Fonts PCL 10 6 Bitmapped Fonts PCL 10 7 Symbol Sets Supported 10 8 Character Code Tables 10 8 ISO Substitution Tables 10 27 Specifications 10 31 Hardware Specifications 10 31 Cont...

Page 11: ...ly always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the printer safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the printer correctly and to a...

Page 12: ... one in the following illustration the form of the power cord may differ depending on the country or region Abbreviations Used in This Manual In this manual product names and model names are abbreviated as follows Microsoft Windows 2000 Windows 2000 Microsoft Windows XP Windows XP Microsoft Windows Server 2003 Windows Server 2003 Microsoft Windows Vista operating system Windows Vista Microsoft Win...

Page 13: ...n conformity with the relevant requirements at nominal mains input 230 V 50 Hz although the rated input of the product is 220 240 V 50 60 Hz Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Als...

Page 14: ... STAR Partner Canon Inc has determined that this product meets the ENERGY STAR Program for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It...

Page 15: ...r product or to an authorized collection site for recycling waste electrical and electronic equipment EEE Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE At the same time your cooperation in the correct disposal of this product will contribute to the effe...

Page 16: ...imes are trademarks of Linotype Hell AG and its subsidiaries Univers is a trademark of Linotype Hell AG and its subsidiaries and may be registered in some jurisdictions Coronet is a registered trademark of Ludlow Type Foundry Wingdings is a trademark of Microsoft Corporation Albertus Arial and Times New Roman are trademarks of the Monotype Corporation plc and may be registered in some jurisdiction...

Page 17: ... your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should cons...

Page 18: ...overed under your Limited Warranty Installation WARNING Do not install the printer near alcohol paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the printer it may result in a fire or electrical shock Do not place the following items on the printer If these items come into contact with a high voltage area inside the printer this may...

Page 19: ... this may result in a fire or electrical shock A damp or dusty location A location exposed to smoke and steam such as cookeries and humidifiers A location exposed to rain or snow A location near water faucets or water A location exposed to direct sunlight A location subject to high temperatures A location near open flames When installing the printer gently lower the printer onto the floor or other...

Page 20: ...the following points on user s own authority If you use extension cords improperly this may result in a fire or electrical shock Do not connect one extension cord to another Make sure that the voltage of the power plug is the one indicated in the rating label attached on the back of the printer when you use the printer Use an extension cord that allows the current value greater than the necessary ...

Page 21: ...shock Do not drop paper clips staples or other metal objects inside the printer Also do not spill water liquids or flammable substances alcohol benzene paint thinner etc inside the printer If these items come into contact with a high voltage area inside the printer this may result in a fire or electrical shock If these items are dropped or slipped inside the printer immediately turn OFF the printe...

Page 22: ...ly Otherwise this may result in burns The laser beam can be harmful to human bodies Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape from the printer during any phase of user operation Read the following remarks and instructions for safety Never open covers other than those instructed in this manual Do not...

Page 23: ...ire CAUTION Never attempt to service this printer yourself except as explained in this manual There are no user serviceable parts inside the printer Adjust only those controls that are covered in the operating instructions Improper adjustment could result in personal injury and or damage requiring extensive repair that may not be covered under your Limited Warranty The fixing unit and its surround...

Page 24: ... or a fire Place the toner cartridge into a plastic bag to prevent its toner from scattering and then dispose of the toner cartridge according to local regulations CAUTION Keep toner cartridges and other consumables out of the reach of small children If these items are ingested consult a physician immediately Do not attempt to disassemble the toner cartridge The toner may scatter and get into your...

Page 25: ...xxii ...

Page 26: ...f this printer Features and Benefits 1 2 User Manual CD ROM Menu 1 4 System Configuration Requirements for Using User Manual CD ROM 1 4 Using the User Manual CD ROM Menu 1 5 Parts and Their Functions 1 6 Printer Unit 1 6 Control Panel 1 9 Display 1 11 Optional Accessories 1 12 Paper Feeder 1 12 ...

Page 27: ...sheet multi purpose tray and 250 sheet paper cassette enabling feeding of up to 300 sheets of paper Also the optional 250 sheet paper feeder is available enabling continuous automatic feeding of up to 550 sheets of paper in three different sizes Although LBP3370 is fundamentally designed to print A4 size or smaller you can print A3 and B4 size documents on A4 size paper by using the function to re...

Page 28: ...alable typefaces in 16 typeface families Agfa 45 MicroType fonts all compatible with application software supporting Microsoft Windows In addition 10 bitmapped typefaces of the Line Printer family are also included The printer uses the Universal Font Scaling Technology UFST for outline fonts provided under license from Agfa Monotype Corporation 31 TrueType screen fonts are also included along with...

Page 29: ...following system environments IMPORTANT Depending on the configuration of your computer some functions may not operate correctly If the PDF manual does not open from the CD ROM Menu open the PDF file directly from the english folder on the User Manual CD ROM Windows Macintosh Operating System Windows 2000 Service Pack 3 or later Windows XP Service Pack 1a or later Windows Server 2003 Windows Vista...

Page 30: ...displays the following menu The sample screenshot shown here is for Windows users NOTE For Macintosh users double click the START icon to start the CD ROM Menu The Language Selection screen is displayed a a a a BROWSE MANUAL You can read any of the listed guides by clicking on the desired guide After clicking on the desired guide Acrobat Reader starts and the PDF manual is displayed b b b b RETURN...

Page 31: ...The ventilation slots are provided for proper ventilation of working parts inside the printer Blocking the ventilation slots can cause the printer to overheat resulting in a fire Front View The following are the parts on the front side of the printer and their functions NOTE Remove the film attached to the control panel before using the panel a a a a Multi purpose Tray Load paper when feeding the ...

Page 32: ...ing jammed paper See p 7 4 h h h h Face down Output Tray Outputs paper with the printed side facing down See p 4 13 i i i i Open Button Press this button to open the front cover j j j j Control Panel Displays the printer status and allows you to specify the settings See p 1 9 k k k k Ventilation Slots Cool the insides of the printer l l l l Power Switch Turns the power of the printer ON OFF See p ...

Page 33: ...side facing up See p 4 14 j j j j 100 Indicator Green Comes on when the printer is connected to a network by 100BASE TX k k k k 10 Indicator Green Comes on when the printer is connected to a network by 10BASE T l l l l TX RX Indicator Green Blinks while the print server is communicating m m m m LAN Connector Connects to a 10BASE T 100BASE TX LAN cable n n n n USB Connector Connected to the USB cab...

Page 34: ...stic test The printer is in a warm up state Off The printer cannot print c c c c Utility Key On offline Does not function when the printer is offline On online Displays the UTILITY menu On menu operation Displays the next left item in the menu Decreases the setting value d d d d Reset Key On offline Displays the RESET menu On online Displays the RESET menu On menu operation Goes to the next menu G...

Page 35: ...oes not function when the printer is online On menu operation Goes to the next menu Goes down the hierarchy In a lowest menu level When a setting value is displayed determines the setting value l l l l Feeder Selection Key On offline Displays the SELECT FEEDER menu On online Displays the SELECT FEEDER menu On menu operation Does not function m m m m Cancel Job Key On offline Cancels the job when t...

Page 36: ...rce Paper Size Field Displays the size of paper in the currently selected paper source using an abbreviation The names of the following paper sizes are indicated by an abbreviation Legal LG Letter LT Executive EX Statement ST Envelope DL DL Envelope COM10 CO Envelope C5 EC5 Envelope Monarch MO Envelope B5 EB5 Index Card IC Custom Size 80 to 99 Custom SizeR 80R to 99R Free Mixed Sizes FR 00 READY A...

Page 37: ...ng the optional paper feeder The paper feeder can be loaded with up to approximately 250 sheets of plain paper 80 g m2 of A4 B5 A5 Legal Letter Executive and the following custom paper sizes When loading paper in portrait orientation Width 148 0 to 215 9 mm Length 210 0 to 355 6 mm When loading paper in landscape orientation Only when UFR II Printer Driver is used Width 210 0 to 215 9 mm Length 21...

Page 38: ...Materials Inside the Printer and Installing the Toner Cartridge 2 14 Precautions on Installing the Toner Cartridge 2 14 Installing the Toner Cartridge 2 15 Removing the Packing Materials of the Paper Cassette and Loading Paper 2 23 Connecting the Cables 2 26 Connecting the Power Cord 2 26 Connecting to a Computer 2 28 Turning the Printer ON and Checking the Printer Operation 2 33 Turning the Print...

Page 39: ...edure When you do not install the optional accessories skip the procedures indicated with Optional 1 Installing the Paper Feeder See p 9 2 Optional 2 Installing the Printer See p 2 10 3 Installing the Toner Cartridge See p 2 14 4 Loading Paper See p 2 23 5 Connecting the Power Cord See p 2 26 6 Connecting the Printer to a Computer See p 2 28 ...

Page 40: ...ation IMPORTANT Water droplets condensation may form inside the printer under the following circumstances Leave the printer for two hours or more to adjust to the surrounding temperature and humidity before using it When the room where the printer is installed is heated rapidly When the printer is moved from a cool or dry location to a hot or humid location If water droplets form inside the printe...

Page 41: ...g locations A location where sufficient space can be secured A well ventilated room A flat even surface A sturdy platform that can easily support the weight of the printer and optional accessories WARNING Do not install the printer near alcohol paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the printer it may result in a fire or e...

Page 42: ...ion near products that generate magnetic waves or electromagnetic waves In rooms such as laboratories where chemical reactions occur A place where salt content corrosive gases such as ammonia or toxic gases are contained A platform that may warp from the weight of the printer and optional accessories or the printer is liable to sink such as a carpet or mat Installation Space Select an installation...

Page 43: ... surface is 12 mm square The rear feet are 7 8 mm high the left top surface has a rectangular shape of 21 7 mm x 40 mm and the right top surface is 18 6 mm x 40 mm and is L shaped mm 100 100 100 1072 9 500 599 7 200 556 Front Surface Output selection cover Paper cassette Front cover mm 62 3 283 2 54 2 43 9 294 2 40 5 54 3 277 6 52 7 43 9 294 2 40 5 Front Surface ...

Page 44: ...t are 7 8 mm high and their top surface is 12 mm square The rear feet are 7 8 mm high the left top surface has a rectangular shape of 21 7 mm x 40 mm and the right top surface is 31 7 mm x 40 mm and is L shaped mm 26 7 294 40 3 26 7 305 8 28 5 62 7 282 4 54 6 61 9 276 61 8 Front Surface ...

Page 45: ...oad the printer driver for Macintosh that supports this printer from the Canon website If you cannot find the printer driver for Macintosh that supports this printer on the Canon website contact your local authorized Canon dealer Printer Driver Software CD ROM Printer Driver Driver Guide Ferrite core User Manual CD ROM Manuals User s Guide Remote UI Guide Network Guide Canon Font Manager Power cor...

Page 46: ...ain printer components issued by ISO International Organization for Standardization The following two types of replacement toner cartridges with different lifetimes are available The one with the same lifetime as that of the included toner cartridge The one with a longer lifetime than that of the included toner cartridge For details on the replacement toner cartridges see Replacing the Toner Cartr...

Page 47: ...g out the paper cassette IMPORTANT When installing the optional paper feeder install it at the installation site before carrying the printer to the installation site For details on installing the paper feeder see Installing the Paper Feeder on p 9 2 Secure sufficient space around the printer at the installation site so that you can install the optional accessories and connect cables The removed pa...

Page 48: ...e Printer 1 Carry the printer unit to the installation site From the front side securely hold the printer by the lift handles located on the lower portion of the printer with both hands CAUTION This printer weighs approximately 12 2 kg Please be careful not to hurt your back or other portions of your body when carrying the printer ...

Page 49: ...not to hold the printer by the front portion back portion or any portions other than the lift handles If you do so you may drop the printer resulting in personal injury The back portion A of the printer is relatively heavy Be careful not to get off balanced when lifting the printer If you do so you may drop the printer resulting in personal injury A ...

Page 50: ...ion Site and Removing the Packing Materials on the Outside of the Printer 2 Put the printer down carefully at the installation site CAUTION Put the printer down slowly and carefully Be careful not to hurt your hands 3 Remove the tape attached to the printer 2 locations ...

Page 51: ... Precautions on Installing the Toner Cartridge CAUTION Take care not to allow the toner to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains IMPORTANT Dispose of the packing materials according to local regulat...

Page 52: ... Packing Materials Inside the Printer and Installing the Toner Cartridge Installing the Toner Cartridge 1 Open the front cover While pressing the open button on the top of the front cover a open it gently b 2 Turn over the paper toward you b a ...

Page 53: ...als Inside the Printer and Installing the Toner Cartridge 2 16 Installing the Printer 2 IMPORTANT Do not remove the paper alone with the toner cartridge and packing materials installed in the printer 3 Remove the packing material ...

Page 54: ...rials Inside the Printer and Installing the Toner Cartridge 4 Remove the toner cartridge from the printer IMPORTANT Be sure not to touch the high voltage contacts A or electrical contact B shown in the figure as this may result in damage to the printer A B ...

Page 55: ... evenly distribute the toner inside the cartridge IMPORTANT If toner is not distributed evenly this may result in deterioration in print quality Be sure to carry out this procedure properly Be sure to shake the toner cartridge gently If you do not shake the cartridge gently toner may spill out 6 Remove the packing material shown in the figure Raise the tab of the packing material A then remove it ...

Page 56: ...and fold it back Pull out the sealing tape approx 45 cm long straight in the direction of the arrow gently b CAUTION If the sealing tape is pulled out forcefully or stopped at midpoint toner may spill out If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician IMPORTANT Do not pull the sealing tape diagonally upwards or downwards If the t...

Page 57: ...ing tape completely from the toner cartridge If any tape remains in the toner cartridge this may result in poor print quality When pulling out the sealing tape be careful not to touch the toner cartridge memory A or hold the drum protective shutter B with your hands 9 Remove the packing material with paper inside the front cover A B ...

Page 58: ... cartridge properly with the arrowed side facing up as shown in the figure 11 Install the toner cartridge Push the toner cartridge into the printer firmly until it touches the back of the printer while aligning A on both sides of the toner cartridge with the toner cartridge guides inside the printer A Side View Left Side View Right ...

Page 59: ...gently and firmly IMPORTANT If you cannot close the front cover make sure that the toner cartridge is installed properly If you try to close the front cover forcefully this may result in damage to the printer or toner cartridge Do not leave the front cover open for a long time after installing the toner cartridge This may result in deterioration in print quality ...

Page 60: ... details on handling the paper cassette see Precautions for Handling the Multi purpose Tray or Paper Cassette on p 4 12 The removed packing materials are required when transporting the printer for relocation or maintenance Be sure not to misplace them NOTE The packing materials may be changed in form or placement or may be added or removed without notice 1 Pull out the paper cassette ...

Page 61: ... packing material in the paper cassette 4 Load paper in the paper cassette For details on the procedure for loading paper in the paper cassette see Loading Paper in the Paper Cassette on p 4 17 NOTE If you want to load paper in the multi purpose tray load the paper after Step 5 For details on the procedure for loading paper in the multi purpose tray see Loading Paper in the Multi purpose Tray on p...

Page 62: ...e front side of the paper cassette is flush with the front surface of the printer CAUTION When setting the paper cassette in the printer be careful not to catch your fingers This printer s paper cassette cannot automatically detect the paper size Therefore you need to register the size of the loaded paper See Registering a Paper Size p 2 34 to register the paper size after turning the printer ON ...

Page 63: ... Instructions on p xv IMPORTANT One AC power outlet should be used exclusively for the printer Do not plug the power plug into the auxiliary outlet on a computer Do not connect this printer to an uninterruptible power source This may cause printer malfunction or breakdown at the occurrence of a power failure 1 Make sure that the power switch of the printer is OFF The printer is OFF when of the pow...

Page 64: ...Printer 2 Connecting the Cables 2 Plug the supplied power cord into the power socket 3 Plug the power plug into the AC power outlet NOTE The form of the supplied power cord may differ from the one in the above illustration ...

Page 65: ...ler CAUTION Before connecting the network cable to the printer be sure to turn the printer OFF and then unplug the power plug from the AC power outlet Failure to observe these steps may result in an electrical shock IMPORTANT If more than one devices are connected to an AppleTalk network turn on each device at an interval of ten seconds or longer NOTE This printer recognizes the type of Ethernet 1...

Page 66: ...ch the ferrite core at 5 cm or less from the end of the connector A connected to the printer NOTE A ferrite core is supplied with the printer 2 Connect the LAN cable to the LAN connector of the printer Connect a LAN cable that is compatible with the LAN connector of the network board according to the network 5 cm or less A ...

Page 67: ...lugging or unplugging the USB cable when the power plug is plugged in an AC power outlet do not touch the metal part of the connector as this may result in electrical shock IMPORTANT Do not plug or unplug the USB cable while the computer and printer are ON as this may result in damage to the printer This printer uses bi directional communication Operation of the printer when connected via unidirec...

Page 68: ...B Full Speed USB 1 1 equivalent Mac OS X 10 3 3 or later USB 2 0 Hi Speed USB Full Speed USB1 1 equivalent When you connect this printer to a computer with a USB cable use a computer with manufacturer s guarantee of USB proper operation This printer does not come with a USB cable Have an appropriate one available for the computer you are using Use a USB cable with the following symbol 1 Make sure ...

Page 69: ...ased the computer IMPORTANT The supplied CD ROM does not include the printer driver for Macintosh Download the printer driver for Macintosh that supports this printer from the Canon website If you cannot find the printer driver for Macintosh that supports this printer on the Canon website contact your local authorized Canon dealer Installing the Software After connecting the USB cable install the ...

Page 70: ...g the printer OFF before turning it ON again If the printer does not operate properly or an error message appears see When the Printer Does Not Operate Properly on p 2 37 Be sure to set the paper cassette in the printer before you turn the power ON for the first time after you install the printer Although a sheet of blank paper is output when you turn the power ON for the first time after you inst...

Page 71: ...lti purpose tray you need to register the size of the loaded paper in TRAY PAPER SIZE in the FEEDER MENU options in the SETUP menu For more details on the procedure for registering a paper size see the following directions When registering the size of the paper in the paper cassette See Specifying the Size of the Paper in the Paper Cassette on p 4 30 When registering the size of the paper in the m...

Page 72: ...The settings specified by the menu of the printer s control panel are reflected to Configuration Page Print For example when the automatic 2 sided printing function is specified Configuration Page Print will be printed with two pages on both sides of paper However always a sheet of paper is printed regardless of the number of copies Printing Configuration Page Print Configuration Page Print can be...

Page 73: ...formation such as a list of the setting values specified in the printer function menu the versions of the software and hardware installed on the printer and the number of the total print pages You can check the number of the total print pages using Page Count on the lower right of Configuration Page Print IMPORTANT This is a sample of Configuration Page Print The contents may partially differ from...

Page 74: ... is not turned ON Turn the printer ON The printer is in Power Save Mode The printer will be ready to print after you send print data or press any key on the control panel The printer does not operate The printer is offline Press the Online key to turn on the Online indicator The interface cable is disconnected Connect the interface cable firmly to the interface connectors on the computer and print...

Page 75: ...UAGE using and then press OK Nothing is printed on the paper Multiple sheets of paper were fed at a time Align the paper stack in the paper cassette properly and load it again The toner cartridge was installed with the sealing tape still attached Take the toner cartridge out of the printer pull out the sealing tape and then reinstall the toner cartridge The Message indicator is on and a message is...

Page 76: ...b indicator is on all the print data remaining in the printer memory will be erased If there is any necessary print data remaining in the printer wait until it is output or press the Reset key in the offline state and then select FORM FEED to output the data before turning the printer OFF Do not turn the power OFF when the printer is in any of the following status During printing While the printer...

Page 77: ...2 1 Make sure that the Job indicator is off 2 Press of the power switch on the printer It is recommended that you shut down the printer before turning it OFF See Shutting Down the Printer on p 3 4 If you are using WSD the shutdown notifies the computer that the printer is turned OFF OFF ...

Page 78: ...acing the Printer Online 3 6 Placing the Printer Offline 3 7 Direct Print 3 8 Direct Print 3 8 Direct Printing from the Remote UI 3 9 Direct Printing from Command Prompt 3 14 Print Mode 3 15 Canceling a Job 3 16 Outputting Data Forced Output 3 16 Canceling a Job Cancel Job 3 17 Canceling the Process Currently Being Performed Soft Reset 3 18 Canceling All the Jobs Hard Reset 3 19 ...

Page 79: ...dition NOTE When the printer enters Power Save Mode 1 only the Ready indicator and Power indicator come on However when the printer is offline only the Message indicator and Power indicator come on Power Save Mode 1 can be released when the printer is in any of the following status When any key on the control panel is pressed When an error is occurring When the printer receives data from the compu...

Page 80: ...ower indicator comes on Power Save Mode 2 can be released when the printer is in any of the following status When the Online key on the control panel is pressed When the printer receives data from the computer Only when the printer is online The settings for Utility Menu are specified in the Remote UI The printer does not enter Power Save Mode 2 in the state where a DHCP communication can be done ...

Page 81: ...printer using the following procedure when you want to turn the printer OFF NOTE If you are using WSD the shutdown notifies the computer that the printer is turned OFF 1 Press the Reset key 2 Display SHUT DOWN using and then press OK 3 Press OK RESET SOFT RESET OK SHUT DOWN TURN OFF POWER OK EXECUTING 02 SHUTTING DOWN ...

Page 82: ...3 5 Shutting Down the Printer Using the Printer 3 4 When the message TURN OFF POWER appears press of the power switch ...

Page 83: ...hen the printer is online Placing the Printer Online When printing from the computer the printer has to be online Before printing make sure that the printer is online If not place the printer online using the following procedure The printer comes online automatically after you turn it ON 1 Press the Online key The Online indicator comes on and the printer is ready to print IMPORTANT When an error ...

Page 84: ...e printer so that it does not receive data from the computer or specify the settings for all the items in the SETUP menu place the printer offline using the following procedure 1 Press the Online key The Online indicator goes off allowing you to specify the settings on the control panel IMPORTANT This printer comes online automatically if left in the offline state for five minutes or longer Howeve...

Page 85: ...g the direct print function JPEG data is in compliance with the specifications of ITU T recommendation T 81 TIFF data is in compliance with the specifications of Adobe TIFF Revision6 0 The supporting status of encoding methods for JPEG data is as follows Supported encoding method DCT baseline Unsupported encoding methods DCT extension Reversible compression Hierarchical The supporting status of en...

Page 86: ...may be able to print successfully by opening the file from the application and using the printer driver 1 Run the web browser enter the following URL in the address entry field and then press the ENTER key on your keyboard http the IP address of the printer NOTE If you are not sure about the IP address of the printer ask your network administrator If the host name of the printer is registered in t...

Page 87: ...inter 3 2 Select the mode in which you want to log on to the Remote UI Administrator Mode or End User Mode then click OK If you select Administrator Mode enter the values for Password and then click OK 3 Select the Direct Print menu ...

Page 88: ...the file and then click Open 5 Specify the print range If Specify Print Range is set to All entire range of the file is printed If Specify Print Range is set to Pages data is printed on the print range specified by page number Enter the starting page number and ending page number ...

Page 89: ...on is not specified the image is printed in the center of the paper You cannot specify a printing position for data in JPEG format Therefore if Auto is selected the image is printed in the center of the paper Zoom Select Off or Auto based on whether the printer should print with scaling outputs according to the printable area Enlarge Print Area Specifies whether the printer should print a document...

Page 90: ...ay have a problem with the image file failing to transmit the file Binding Location Select the binding location for 2 sided printing from Short Edge and Long Edge Show Warnings Select the display setting for the warning message in case of an error occurring from Print Panel and Off Print The printer prints the content of the error and exits the job Panel The error message appears in the display an...

Page 91: ...yboard http the IP address of the printer 2 Click Information from the Device Manager menu 3 Check Device Name in Device Information The file name Enter the name of the file to be printed Input Example If the printer name is LBP Printer and the file name is sample jpg lpr P LBP Printer sample jpg NOTE The settings specified using the printer s control panel become effective The settings that can b...

Page 92: ... in this mode If the supplied PCL printer driver is installed data is printed in the PCL mode IMAGING Mode This mode is used by Direct Print that transmits a file from the host terminal to the printer without the printer driver and allows the printer to detect the file and print NOTE If such a printing problem as unreadable characters being printed occurs print with the print mode fixed at the app...

Page 93: ...print data using the following procedure IMPORTANT Print data from PCL UFR II Printer Driver cannot be output If you have output data the data being printed is deleted Print the data from the computer again as needed You cannot output data while the Message indicator is on If you want to delete the received data perform a soft reset See p 3 18 NOTE The Job indicator is on when any print data remai...

Page 94: ...as already been processed and is being printed started to be output cannot be canceled In this case the next print data may be canceled When there is any print data sent from a printer driver other than that for this printer multiple data may be canceled NOTE When canceling a job you may not be able to cancel the job even if 03 CANCELING JOB is displayed Cancel a job using the following procedure ...

Page 95: ...ved by all the interfaces is deleted Therefore perform printing from the computer again as needed The data that has been already sent to the memory are all deleted even if it is the data of other interface If you are using the printer on a network be careful so this operation does not affect the data from other computers when performing this procedure NOTE Hard resets delete all the registered fil...

Page 96: ... be printed properly The data that has been already sent to the memory are all deleted even if it is the data of other interface If you are using the printer on a network be careful so this operation does not affect the data from other computers when performing this procedure 1 Press the Reset key The RESET menu is displayed 2 Select SOFT RESET using and 3 Hold down OK until HARD RESET is displaye...

Page 97: ...3 20 Canceling a Job Using the Printer 3 ...

Page 98: ...12 Output Trays 4 13 Output Tray Types 4 13 Paper Capacity of the Output Trays 4 15 Selecting an Output Tray 4 16 Loading Paper in the Paper Cassette 4 17 Precautions on Loading Paper 4 18 Loading Standard Size Paper 4 20 Loading Custom Size Paper 4 25 Specifying the Size of the Paper in the Paper Cassette 4 30 Loading Paper in the Multi purpose Tray 4 33 Loading Paper Other than Envelopes 4 35 Lo...

Page 99: ...e print speed down in stages The print speed may be as slow as approximately 6 ppm Usable Paper Paper Size The following shows the paper sizes that can be used with this printer The symbol indicates the paper that can be used for 1 sided printing and automatic 2 sided printing the symbol indicates the paper that can be used for only 1 sided printing and the symbol indicates the paper that cannot b...

Page 100: ...he following shows the paper types that can be used with this printer The symbol indicates the paper that can be used for 1 sided printing and automatic 2 sided printing the symbol indicates the paper that can be used for only 1 sided printing and the symbol indicates the paper that cannot be used 100 recycled paper 60 89 g m2 can be used as plain paper Envelope Envelope DL 110 0 mm x 220 0 mm Env...

Page 101: ...aper that weighs between 121 and 163 g m2 can be loaded in the multi purpose tray Also paper at a size of A4 Legal or Letter that weighs between 90 and 120 g m2 is available for automatic 2 sided printing Transparency This printer can print A4 and Letter size transparencies You can feed transparencies from the multi purpose tray Label This printer can print A4 and Letter size labels You can feed l...

Page 102: ... fasteners or snaps Envelopes with address windows Envelopes with adhesive on the surface Wrinkled or creased envelopes Poorly manufactured envelopes in which the glued parts are uneven Irregularly shaped envelopes Before loading the envelopes flatten the stack of envelopes to release any remaining air and press the fold lines along the edges tight Do not print on the reverse side glued side of en...

Page 103: ... of the paper For more details see Help of UFR II Printer Driver Plain Paper Heavy Paper Transparency Label Index Card The printable areas are as follows UFR II Printer Driver PCL5e PCL6 Printer Driver 5 mm 5 mm 5 mm 5 mm C D B A Paper Size A4 B5 A5 Legal Letter Executive Statement 16K Custom Size Index Card A Left Edge 6 1 6 1 6 1 6 4 6 4 6 4 6 4 6 4 6 4 10 0 B Right Edge 6 1 6 1 6 1 6 4 6 4 6 4 ...

Page 104: ...tc Labels with backing sheet that is easily peeled off Paper that has already been printed by a copy machine or another laser printer The reverse side of the paper is also unusable Using the multi purpose tray however you can perform 2 sided printing manually on the other side of paper previously printed by this printer You cannot print on the printed side again Paper with jagged edges paper that ...

Page 105: ...sfeeds paper jams or deterioration in print quality Observe the following guidelines when storing and handling paper IMPORTANT Store paper away from moisture Paper wrappers help avoiding moisture and dryness Keep paper in the wrapper until it is ready to be used Store all unused paper in a wrapper Store paper on a flat surface Do not store paper on the floor where water and moisture can accumulate...

Page 106: ...t when soluble adhesive is used Before using the adhesive test it with paper that is no longer required Make sure that the printed paper is completely dry before placing one over another Toner may melt if they are placed together half dried Store paper on a flat surface Toner may peel when they are folded or creased Avoid storing printouts at high temperatures Otherwise toner may melt and blot Put...

Page 107: ...ou print from Cassette 2 when Cassette 1 is not set this will cause paper jams Paper Capacity for Paper Source Paper Type Paper Capacity Multi purpose Tray Cassette 1 Cassette 2 Optional Plain paper 80 g m2 Approx 50 sheets Approx 250 sheets Approx 250 sheets Heavy paper 91 g m2 Approx 40 sheets Approx 200 sheets Approx 200 sheets Heavy paper 128 g m2 Approx 25 sheets Transparency Approx 40 sheets...

Page 108: ...ource is switched automatically and the paper is fed If you want to specify a paper source select the paper source in the printer driver For more details on using the printer driver see Help of the printer driver When printing from DOS or UNIX When you are printing from DOS UNIX or other operating system on which you cannot use the printer driver select a paper source using the control panel The d...

Page 109: ...Do not pull out the paper cassette while the printer is printing This may result in paper jams or damage to the printer Do not touch the paper in the multi purpose tray or pull it out during printing This may result in a faulty operation Refill the paper cassette after all the loaded paper runs out If the cassette is refilled when paper still remains in the cassette it may result in misfeeds Do no...

Page 110: ...rsonal injury The paper may be hot immediately after being output Be careful when removing the paper as well as when aligning the removed paper especially after printing continuously Otherwise this may result in burns Face down Output Tray Printed paper is output to the face down output tray with the printed side facing down IMPORTANT Do not touch the paper during automatic 2 sided printing until ...

Page 111: ...own output tray can hold up to approximately 125 sheets of plain paper 80 g m2 The paper capacity varies depending on the paper type and paper size For more details see Paper Capacity of the Output Trays on p 4 15 Face up Output Slot Printed paper is output to the face up output slot on the rear of the printer unit with the printed side facing up The face up output slot is suitable to print transp...

Page 112: ...r is output to the face up output slot take out one piece at a time each time it is output Paper Capacity of the Output Trays The paper cannot be output Actual paper capacity varies depending on the installation environment paper type and paper size Paper Type Output Tray Face down Output Tray Face up Output Slot Plain paper 80 g m2 Approx 125 sheets Heavy paper 91 g m2 Approx 50 sheets Heavy pape...

Page 113: ...the Face up Output Slot When switching an output tray to the face up output slot open the output selection cover as shown in the figure Switching to the Face down Output Tray When switching an output tray to the face down output tray close the output selection cover as shown in the figure ...

Page 114: ...SIZE in the SETUP menu of the printer and those in the printer driver If they do not match the message PC LOAD size appears In this case the setting values for CASSETTE1 SIZE and CASSETTE2 SIZE are changed to those in the printer driver by pressing the Online key allowing you to continue printing If you are printing from Cassette 2 make sure that Cassette 1 is set before printing If you print from...

Page 115: ... of the loaded paper See p 6 16 STD PAPER TYPE the type of the loaded paper See p 6 19 Specifying the Paper Settings in the Printer Driver See Driver Guide When printing from the printer driver specify the following settings For more details on using the printer driver see Help of the printer driver Page Setup Sheet Output Size the size of the loaded paper Paper Source Sheet Paper Source Cassette ...

Page 116: ...ut Tray 4 Loading Paper in the Paper Cassette When the Job indicator is off When a message that informs you of a paper out condition or requests paper replacement is displayed When the printer is OFF OFF 11 NO A4 PAPER PC LOAD A4 ...

Page 117: ...e loading paper If paper is loaded while the paper cassette is partially pulled out the paper cassette may drop or the printer may become damaged resulting in personal injury 2 When changing the size of the paper to be loaded change the positions of the paper guides The paper sizes indicated on the paper guides are abbreviated as follows Paper Size Paper Guides Legal LGL Letter LTR Executive EXEC ...

Page 118: ...e side paper guides move together Align the position of A with the mark for the size of the paper to be loaded NOTE If you are using B5 size paper 182 mm x 257 mm set the paper guide to JIS B5 How to slide the side paper guides aHold the lock release lever bSlide the paper guides to the size mark for the paper to be loaded a b A Top View Top View ...

Page 119: ...size of the paper to be loaded IMPORTANT Do not use the 8 5 x 13 position 3 Load the paper stack so that the rear edge is aligned with the paper guide CAUTION When loading paper take care not to cut your hands with the edges of the paper How to slide the rear paper guide aHold the lock release lever bSlide the paper guide to the size mark for the paper to be loaded A a b Top View Top View ...

Page 120: ...he loaded paper If the paper guide is set at a wrong position this may result in misfeeds If you use paper that has been poorly cut multiple sheets of paper may be fed at once In this case fan the paper thoroughly and then align the edges of the stack on a hard flat surface NOTE To print paper with letterheads or logos see Paper Loading Orientation p 4 51 and load the paper in the proper orientati...

Page 121: ...not exceed the load limit marks B Whether there is sufficient space between the hooks of the paper guides and the paper stack IMPORTANT The following shows the paper capacity of the paper cassette Be sure that the paper stack does not exceed the load limit marks If the paper stack exceeds the load limit marks this may result in misfeeds Plain paper Approx 250 sheets Ex 80 g m2 Heavy paper Approx 2...

Page 122: ...ter s paper cassette cannot automatically detect the paper size Therefore you need to register the size of the paper loaded in the paper cassette See Specifying the Size of the Paper in the Paper Cassette p 4 30 to register the paper size Loading Custom Size Paper You can load paper of the following custom sizes When loading paper in portrait orientation Width 148 0 to 215 9 mm Length 210 0 to 355...

Page 123: ...before loading paper If paper is loaded while the paper cassette is partially pulled out the paper cassette may drop or the printer may become damaged resulting in personal injury 2 Load the paper so that the edge of the paper is aligned with the front side of the paper cassette CAUTION When loading paper take care not to cut your hands with the edges of the paper ...

Page 124: ...pe orientation when the setting for CASSETTE1 SIZE or CASSETTE2 SIZE is set to MIXED SIZES on printing custom size paper of its long edges 215 9 mm or less When you are not printing from UFR II Printer Driver load the paper in portrait orientation NOTE To print paper with letterheads or logos see Paper Loading Orientation p 4 51 and load the paper in the proper orientation 3 Slide the paper guides...

Page 125: ...s with the width of the paper If the paper guides are too loose or too tight this may result in misfeeds or paper jams Slide the rear paper guide to be aligned with the loaded paper How to slide the rear paper guide aHold the lock release lever bSlide the paper guide to be aligned with the loaded paper Top View a b ...

Page 126: ...not exceed the load limit marks B Whether there is sufficient space between the hooks of the paper guides and the paper stack IMPORTANT The following shows the paper capacity of the paper cassette Be sure that the paper stack does not exceed the load limit marks If the paper stack exceeds the load limit marks this may result in misfeeds Plain paper Approx 250 sheets Ex 80 g m2 Heavy paper Approx 2...

Page 127: ...his printer s paper cassette cannot automatically detect the paper size Therefore when you loaded paper in the paper cassette you need to specify the size of the paper loaded in the paper cassette using the control panel When using standard size paper specify its size When loading custom size paper specify CUSTOM SIZE or CUSTOM SIZE R The paper size setting for the paper cassette is set to A4 by d...

Page 128: ...ing If they do not match the printer may stop printing displaying the message 41 CHK PAPER SZE or a paper jam may occur Be sure to check if the paper size specified in the printer driver matches the size of the paper loaded in the paper cassette before using the printer When printing custom size paper from UFR II Printer Driver you can load the paper either in portrait or landscape orientation How...

Page 129: ... on the left of the paper size and the paper size for the paper cassette is specified When printing from the printer driver on Windows or Macintosh configure the printer driver See Driver Guide When printing from DOS or UNIX specify the settings for STD PAPER SIZE See p 6 16 and STD PAPER TYPE See p 6 19 using the control panel B5 B5 ...

Page 130: ...ETUP menu of the printer and that in the printer driver If they do not match the message PC LOAD size appears In this case the setting value for TRAY PAPER SIZE is changed to that in the printer driver by pressing the Online key allowing you to continue printing For more details on the usable paper see Usable Paper on p 4 2 For details on how to handle the multi purpose tray see Precautions for Ha...

Page 131: ...er Guide When printing from the printer driver specify the following settings For more details on using the printer driver see Help of the printer driver Page Setup Sheet Output Size the size of the loaded paper Paper Source Sheet Paper Source Multi Purpose Tray Paper Type Plain Paper Plain Paper 60 89 g m2 Plain Paper L Specify when paper curls excessively on printing with Plain Paper selected He...

Page 132: ... procedure to load plain paper heavy paper transparencies labels or Index Card in the multi purpose tray 1 Open the multi purpose tray Holding the opening at the center of the printer open the multi purpose tray 2 Pull out the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray ...

Page 133: ...Paper Loading and Output Tray Loading Paper in the Multi purpose Tray 4 3 When loading long size paper such as A4 open the tray extension 4 Spread the paper guides a little wider than the actual paper width ...

Page 134: ...ugh multiple sheets of paper may be fed at once causing paper jams When fanning or aligning the transparencies try to hold the edges to avoid touching the printing surface Take care not to mark or stain the printing surface of the transparencies with fingerprints dust or oil This may result in poor print quality 6 Gently load the stack of paper with the printing side facing up until it touches the...

Page 135: ...esult in misfeeds or paper jams If the paper is curled or folded at corners flatten it before loading it in the printer If you use paper that has been poorly cut multiple sheets of paper may be fed at once In this case align the edges of the stack on a hard flat surface When printing custom size paper from UFR II Printer Driver you can load the paper either in portrait or landscape orientation How...

Page 136: ...this may result in misfeeds or paper jams Next specify the paper size for the multi purpose tray See p 4 44 Loading Envelopes You can load envelopes at sizes of DL COM10 C5 Monarch and B5 in the multi purpose tray Use the following procedure when loading envelopes in the multi purpose tray 1 Open the multi purpose tray Holding the opening at the center of the printer open the multi purpose tray ...

Page 137: ...ing Paper in the Multi purpose Tray 4 2 Pull out the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray 3 When loading long size paper such as Envelope B5 etc open the tray extension ...

Page 138: ...the paper guides a little wider than the actual envelope width 5 Place the stack of envelopes on a flat surface flatten them to release any remaining air and be sure that the edges are pressed tightly CAUTION When loading paper take care not to cut your hands with the edges of the paper ...

Page 139: ...ners of the envelopes and flatten curls as shown in the figure 7 Align the edges of the envelopes on a flat surface 8 Gently load the stack of envelopes with the address side facing up until it touches the back of the tray Be sure that the stack of envelopes is loaded under the load limit guides A A ...

Page 140: ...k does not exceed the load limit guides You cannot print on the reverse side glued side of envelopes When loading envelopes at a size of DL COM10 C5 or Monarch load them so that the flap is toward the left of the printer when viewed from the front When loading envelopes of the Envelope B5 size close the flaps and load them so that the envelopes are fed from the top the edge with the flap ...

Page 141: ...r size for the multi purpose tray See p 4 44 Specifying the Size of the Paper in the Multi purpose Tray When you loaded paper in the multi purpose tray specify the paper size for the multi purpose tray using the control panel When using paper or envelopes of standard size specify its size When loading custom size paper specify CUSTOM SIZE or CUSTOM SIZE R The paper size setting for the multi purpo...

Page 142: ...ES make sure that the size of the paper loaded in the multi purpose tray matches the paper size specified in the printer driver before printing If they do not match the printer may stop printing displaying the message 41 CHK PAPER SZE or a paper jam may occur Be sure to check if the paper size specified in the printer driver matches the size of the paper loaded in the multi purpose tray before usi...

Page 143: ... on the left of the paper size and the paper size for the multi purpose tray is specified When printing from the printer driver on Windows or Macintosh configure the printer driver See Driver Guide When printing from DOS or UNIX specify the settings for STD PAPER SIZE See p 6 16 and STD PAPER TYPE See p 6 19 using the control panel B5 B5 ...

Page 144: ...ose tray If ALT METHOD is set to ON the printer prints on the upper side of the loaded paper If ALT METHOD is set to OFF the printer prints on the underside of the loaded paper Do not touch the paper during automatic 2 sided printing until it is completely output to the face down output tray In automatic 2 sided printing the paper is partially output once after printed on its surface and is fed ag...

Page 145: ...g automatic 2 sided printing specify the settings for 2 sided printing in the printer driver For more details on using the printer driver see Help of the printer driver When printing from DOS or UNIX When you are printing from DOS UNIX or other operating system on which you cannot use the printer driver specify the settings using the control panel Switch between automatic 2 sided printing and 1 si...

Page 146: ...en performing automatic 2 sided printing be sure to confirm the paper size switch lever is set to the appropriate position When the paper size switch lever is not set to the appropriate position this may result in paper jams Set the paper size switch lever using the following procedure 1 Open the duplex unit cover Holding the opening at the center of the duplex unit cover open it gently ON ON ...

Page 147: ...r or Legal size push the paper size switch lever into the printer IMPORTANT When performing automatic 2 sided printing be sure to confirm that the paper size switch lever is set to the appropriate position If the lever is not set to the appropriate position this may result in misfeeds or paper jams 3 Close the duplex unit cover Holding the opening at the center of the duplex unit cover close it ge...

Page 148: ...ion as follows in the table indicates the feeding directions Loading standard size paper or loading custom size paper in portrait orientation Loading custom size paper in landscape orientation Portrait Layout Landscape Layout Portrait Layout Landscape Layout Paper Cassette 1 sided Printing Paper Cassette Automatic 2 sided Printing Multi purpose Tray 1 sided Printing ...

Page 149: ...see Loading Envelopes on p 4 39 Loading standard size paper or loading custom size paper in portrait orientation Loading custom size paper in landscape orientation Portrait Layout Landscape Layout Portrait Layout Landscape Layout Multi purpose Tray Automatic 2 sided Printing Multi purpose Tray Manual 2 sided Printing ...

Page 150: ...Functions 5 2 Menu Functions 5 2 Setting Priority 5 3 Menu Categories 5 4 Printer Status to Enter the Menu Operation 5 4 How to Use the Operation Keys 5 5 How to View the Display 5 7 Menu Structure 5 7 How to View the Display 5 7 Menu Functions and Menu Operation 5 9 SETUP Menu 5 9 UTILITY Menu 5 11 JOB Menu 5 12 RESET Menu 5 13 CANCEL JOB Menu 5 14 SELECT FEEDER Menu 5 15 Initializing the SETUP M...

Page 151: ... variety of settings are classified by purpose There are the following two kinds of procedures for specifying the menu functions Settings Using the Printer s Control Panel Specify the settings by pressing the keys while checking the display on the printer Settings Using the Remote UI Some settings specified by the control panel can be specified by a web browser from your computer NOTE For this sec...

Page 152: ... power of the printer or performing a hard reset Setting Priority of Direct Print When specifying a setting only in the menu functions using the control panel or the Device Settings menu in the Remote UI the most recently specified setting is effective The direct print function gives priority to the contents specified using the Direct Print menu in the Remote UI or tags in IFD Image file directory...

Page 153: ...e indicator is on 3 You cannot specify the settings in the USER MAIN options when the printer is in the online status 4 You cannot specify the settings for FORM FEED When the printer is ready to print 1 When an error is occurring 2 When the printer is online When the printer is offline SETUP Menu 3 SELECT FEEDER Menu RESET Menu 4 Job Menu UTILITY Menu CANCEL JOB Menu Cancels the job currently bein...

Page 154: ...ine and offline The printer is online when the indicator under the key is on and is offline when the indicator is off Indicated as the Online key in the manuals Cancel Job When the printer is online Immediately after placing the printer online While the menu is displayed If pressed when the Job indicator is on or blinking When data is being processed or received cancels the job currently being pro...

Page 155: ...m Indicated as in the manuals Job Displays the JOB menu Indicated as the Job key in the manuals Does not function Displays the item of the next upper hierarchy Indicated as in the manuals Reset Displays the RESET menu Indicated as the Reset key in the manuals Executes the selected item Otherwise goes down the hierarchy Indicated as in the manuals Has the same function as OK Settings Displays the S...

Page 156: ... Therefore continuously pressing or displays the first menu again The menus consist of individual loop structures in each hierarchy How to View the Display Up to 16 characters appear in a line in the display After you display a menu by pressing a key the item of the first hierarchy in the menu appears automatically If there is any selectable item in the same hierarchy appears on the right in the d...

Page 157: ...taken after the lowest hierarchy in the menu is displayed the item of the next upper hierarchy and that of the currently selected hierarchy are displayed alternately is displayed on the left in the display for the currently selected setting value POWER SAVE MODE PANEL OFF ...

Page 158: ...nfiguration can be specified only in the SETUP menu of the printer Also you can print using an application in which you cannot specify the print settings or MS DOS command directly When you are printing using them specify the printing environment using the SETUP menu in the printer NOTE For more details on the settings see SETUP Menu Settings on p 6 11 Operating Procedure for the SETUP Menu The SE...

Page 159: ...ss the Settings key The SETUP menu is displayed 3 Select the option Press or When the FEEDER MENU options are selected The target option is displayed 4 Display the item Press OK The selected item is displayed 5 Select the item Press or When TRAY PAPER SIZE is selected The target item is displayed 6 Display the setting value Press OK The selected setting value is displayed 7 Select the setting valu...

Page 160: ... target options in each hierarchy Exclusive Utilities are displayed only when PCL UTILITY is selected in the hierarchy of Common Utilities This section describes the procedure for printing FONTS LIST in PCL UTILITY as an example Start the key operation from Step 1 Operation Procedure Key Operation 1 Make sure that the printer is online If the printer is not online press the Online key 2 Display th...

Page 161: ...ou to print a variety of log lists NOTE For more details on the settings see JOB Menu Settings on p 6 50 Operating Procedure for the JOB Menu This section describes the procedure for printing JOB LOG LIST Start the key operation from Step 1 5 Select the Exclusive Utility Press or When FONTS LIST is selected The target Exclusive Utility is displayed 6 Confirm the selected option Press OK A fonts li...

Page 162: ...n the settings see RESET Menu Settings on p 6 51 Operating Procedure for the RESET Menu This section describes the procedure for executing SOFT RESET as an example Start the key operation from Step 1 3 Select the item that you want to print Press or When JOB LOG LIST is selected The target item is displayed 4 Print JOB LOG LIST Press OK JOB LOG LIST is printed Operation Procedure Key Operation 1 D...

Page 163: ...b is canceled by pressing the Cancel Job key when the Job indicator is off The data that has already been processed and is being printed started to be fed cannot be canceled In this case the next print data may be canceled When there is any print data sent from a printer driver other than that for this printer multiple data may be canceled NOTE When canceling a job you may not be able to cancel th...

Page 164: ...ing Value Select the target items in each hierarchy As an example of the setting procedure this section describes the procedure for setting TRAY PAPER SIZE to B5 Start the key operation from Step 1 2 Execute the job cancel process Press OK Pressing OK starts the job cancel process When not executing the cancel job process press any key other than OK After completing the job cancel the printer is r...

Page 165: ... The Printing Environment 5 Menu Functions and Menu Operation 4 Select the setting value Press or When B5 is selected The target setting value is displayed 5 Determine the selected setting value Press OK B5 ...

Page 166: ...lized Do not turn the printer OFF during the initialization The printer memory may be damaged Some settings do not become effective unless you cycle the power of the printer or perform a hard reset after initializing the SETUP menu Operation Procedure Key Operation 1 Display the SETUP menu Press the Settings key The SETUP menu is displayed 2 Select INITIALIZE MENU Press or 3 Initialize the SETUP m...

Page 167: ... Online key during the setting the setting is canceled However you cannot cancel the setting when INITIALIZING is displayed even if you press the Online key ADJ START POS in the USER MAIN options and NETWORK MENU in the INTERFACE MENU options in the SETUP menu cannot be initialized ...

Page 168: ... SELECT FEEDER Menu 6 10 SETUP Menu Settings 6 11 CONTROL MENU Options 6 11 FEEDER MENU Options 6 14 LAYOUT MENU Options 6 20 QUALITY MENU Options 6 24 INTERFACE MENU Options 6 27 PRINT MODE Options 6 36 USER MAIN Options 6 37 PCL SETUP Options 6 40 UFR II SETUP Options 6 45 IMAGING SETUP Options 6 45 UTILITY Menu Settings 6 48 JOB Menu Settings 6 50 RESET Menu Settings 6 51 SELECT FEEDER Menu Set...

Page 169: ...NGLISH FRENCH GERMAN ITALIAN SPANISH p 6 13 SHOW WARNINGS CASSETTE EMPTY ON OFF p 6 13 PDL SELECT PnP UFR II PCL5E PCL6 p 6 13 Item Setting Value Applicable Page TRAY PAPER SIZE A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZE R ENV ISO C5 ENV COM10 ENV MONARCH ENV DL ENV ISO B5 INDEX CARD STMT 16K A5 B5 p 6 14 CASSETTE1 SIZE A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZE R A5 B5 p 6 15 CA...

Page 170: ... 1 ON OFF CASSETTE 2 1 ON OFF p 6 18 STD PAPER TYPE PLAIN PAPER PLAIN PAPER L HEAVY PAPER 1 HEAVY PAPER 2 HEAVY PAPER 3 TRANSPARENCIES ENVELOPE LABEL p 6 19 2 SIDED PRINT OFF ON p 6 19 Item Setting Value Applicable Page COPIES 1 to 9999 1 p 6 20 OFFSET Y 50 0 to 50 0 0 0 mm p 6 20 OFFSET X 50 0 to 50 0 0 0 mm p 6 20 BIND LOCATION LONG EDGE SHORT EDGE p 6 21 GUTTER 50 0 to 50 0 0 0 mm p 6 22 ALT ME...

Page 171: ...SOLUTION GRADATION COLOR TONE HIGH RESOL GRAPHICS COLOR TONE HIGH RESOL RESOLUTION GRADATION IMAGE COLOR TONE HIGH RESOL RESOLUTION GRADATION p 6 26 QUALITY CHANGE CONT PRINTING STOP PRINTING p 6 26 Item Setting Value Applicable Page I F CONNECTION USB ON OFF NETWORK ON OFF p 6 27 MODE TIMEOUT OFF 5 to 300 seconds 15 seconds p 6 27 ...

Page 172: ...RT OFF ON PERMIT ADD SET 1 PER IP 1 to 8 REJ SET BROWSE OFF ON REJECT ADD SET 1 REJ IP 1 to 8 PMT SET BROWSE OFF ON PERMIT ADD SET 1 PER IP 1 to 8 DNS PRIMARY ADD 0 0 0 0 SECONDARY ADD 0 0 0 0 IP V 6 SETTING IP V 6 OFF ON WINS OFF ON ARP PING ON OFF FTP FTP PRINT ON OFF FTP SETTINGS ON OFF LPD PRINT ON OFF RAW PRINT ON OFF IPP PRINT ON OFF WSD WSD PRINT ON OFF WSD BROWSING 1 ON OFF MULTICAST DISC ...

Page 173: ... p 6 33 SNMP V 1 ON OFF p 6 34 SNMP V 3 SET SNMP V 3 OFF ON USER SETTING 1 to 5 1 AUTH PASSWORD ENCRYPT PASSWRD p 6 34 START WAIT TIME 0 to 300 seconds 0 seconds p 6 35 REMOTE UI SET REMOTE UI ON OFF p 6 35 ETHERNET DRIVER AUTO DETECT ON OFF COMM MODE 1 HALF DUPLEX FULL DUPLEX ETHERNET TYPE 1 10 BASE T 100 BASE TX MAC ADDRESS Display only p 6 35 INIT N W SET p 6 36 CONNECT RECOG ON OFF p 6 36 Item...

Page 174: ...0 mm OFFSET X DUP 5 0 to 5 0 0 0 mm p 6 37 RECVRY PRINTING ON OFF p 6 38 CHK PAPER SIZE OFF ON p 6 38 SUBSTITUTE SIZE OFF ON p 6 39 SP PRINT ADJ A MODE 1 MODE 2 MODE 3 MODE 4 p 6 39 UPDATE FIRMWARE USB p 6 39 NETWORK p 6 40 Item Setting Value Applicable Page PAPER SAVE OFF ON p 6 40 ORIENTATION PORTRAIT LANDSCAPE p 6 40 FONT NUMBER 0 to 54 0 p 6 41 POINT SIZE 1 4 00 to 999 75 point 12 00 point p 6...

Page 175: ...SET p 6 42 UNIT OF MEASURE 1 Millimeters Inches p 6 42 X DIMENSION 1 76 2 to 215 9 mm 215 9 mm 3 00 to 8 50 inches 8 50 inches p 6 42 Y DIMENSION 1 127 0 to 355 6 mm 355 6 mm 5 00 to 14 00 inches 14 00 inches p 6 43 APPEND CR TO LF NO YES p 6 43 ENLRG A4 WIDTH OFF ON p 6 44 Item Setting Value Applicable Page PAPER SAVE ON OFF p 6 45 Item Setting Value Applicable Page ORIENTATION AUTO VERTICAL HORI...

Page 176: ...e UI RESET Menu Item Setting Value Applicable Page CONFIG PAGE p 6 48 PCL UTILITY FONTS LIST p 6 48 CLEANING A4 LTR p 6 48 NW STATUS PRINT p 6 49 PRNTPOSNPRINT p 6 49 DEVICE LOG LIST p 6 49 Item Setting Value Applicable Page JOB LOG LIST 1 p 6 50 REPORTLOG LST 1 p 6 50 Item Setting Value Applicable Page SOFT RESET HARD RESET p 6 51 FORM FEED p 6 51 SHUT DOWN p 6 52 ...

Page 177: ...g Value Applicable Page PAPER SOURCE AUTO CASSETTE 1 CASSETTE 2 1 TRAY p 6 53 TRAY PAPER SIZE A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZE R ENV ISO C5 ENV COM10 ENV MONARCH ENV DL ENV ISO B5 INDEX CARD STMT 16K A5 B5 p 6 54 CASSETTE1 SIZE A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZE R A5 B5 p 6 54 CASSETTE2 SIZE 1 A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZE R A5 B5 p 6 54 2 ...

Page 178: ...e control panel is off and the following indicators are on NOTE For details on Power Save Mode see Power Saving Power Save Mode on p 3 2 You can specify whether the printer should enter Power Save Mode when an error is occurring in the printer when the Message indicator is on or the number in the message blinks See PWR SAVE IN ERR the next item Setting Value Power Save Mode the Printer Can Enter P...

Page 179: ...even when the specified time has elapsed An error is occurring in the printer when the Message indicator is on or the number in the message blinks and PWR SAVE IN ERR is set to OFF During the printer s startup AUTO ERROR SKIP OFF ON Specifies whether the printer should automatically use the function that when an error has occurred releases the printer from the error temporarily Error Skip and cont...

Page 180: ...ected You can select the type of the printer driver UFR II PCL5e or PCL6 to be installed in this item at the time If you want to connect the printer and computer with a LAN cable If you are using Windows Vista you can detect the printer automatically using the WSD Web Service on Devices protocol You can select the type of the printer driver UFR II PCL5e or PCL6 to be installed on the automatically...

Page 181: ...size of the paper loaded in the multi purpose tray before using the printer When printing custom size paper from UFR II Printer Driver you can load the paper either in portrait or landscape orientation However if you want to print custom size paper of its long edges 215 9 mm or less when TRAY PAPER SIZE is set to MIXED SIZES load the paper in landscape orientation When you are not printing from UF...

Page 182: ...HK PAPER SZE or a paper jam may occur Be sure to check if the paper size specified in the printer driver matches the size of the paper loaded in the paper cassette before using the printer When printing custom size paper from UFR II Printer Driver you can load the paper either in portrait or landscape orientation However if you want to print custom size paper of its long edges 215 9 mm or less whe...

Page 183: ...ation However if you want to print custom size paper of its long edges 215 9 mm or less when CASSETTE2 SIZE is set to MIXED SIZES load the paper in landscape orientation When you are not printing from UFR II Printer Driver load the paper in portrait orientation NOTE Select CUSTOM SIZE or CUSTOM SIZE R when you want to specify custom size paper using application and print it If a message that promp...

Page 184: ...tte When paper that is the same size as the paper size of the received data is not loaded in the selected paper source the printer feeds paper from the multi purpose tray Specify the setting for automatic paper selection in PAPER SOURCE See p 6 53 in the SELECT FEEDER menu This item is effective only when PAPER SOURCE in the SELECT FEEDER menu is set to AUTO Even if ON is specified for this item t...

Page 185: ...he previous item are ignored and the printer feeds paper from the multi purpose tray when paper that is the same size as the paper size of the received data is not loaded in the selected paper source AUTO SELECTION TRAY ON OFF CASSETTE 1 ON OFF CASSETTE 2 1 ON OFF 1 CASSETTE 2 is displayed only when the optional paper feeder is installed Specifies the paper source to be automatically selected when...

Page 186: ...on on printing with STD PAPER TYPE set to HEAVY PAPER 2 TRANSPARENCIES Transparencies ENVELOPE Envelopes LABEL Labels IMPORTANT When printing from Windows or Macintosh specify the paper type in the printer driver When you want to print from a computer in which an operating system such as MS DOS and UNIX is used and cannot specify the paper type specify the paper type in this item 2 SIDED PRINT OFF...

Page 187: ... tray load the paper with the printing side of the first page facing down You can obtain the same result by setting 2 SIDED PRINT in the SELECT FEEDER menu LAYOUT MENU Options COPIES 1 to 9999 1 Specifies the number of copies to be printed The printer prints the specified number of copies OFFSET Y OFFSET X 50 0 to 50 0 0 0 mm Adjusts the printing position in the vertical direction Y or the horizon...

Page 188: ...BIND LOCATION LONG EDGE SHORT EDGE Specifies which edge of the paper the long edge or short edge is to be bound When you want to bind paper on which 2 sided printing is performed the printer adjusts the binding location automatically according to the paper surface Specify the binding location top bottom left right and its width in GUTTER See the next item If LONG EDGE is specified the binding loca...

Page 189: ...aper the long edge or short edge the gutter is to be created in BIND LOCATION See the previous item On which edge top bottom left right of the paper the gutter is created depends on the setting for BIND LOCATION and which value or is specified for this item IMPORTANT If any part of the print image lies outside the printable area after creating a gutter the part will be missing in the print result ...

Page 190: ... specified the printer prints on the underside of the loaded paper If OFF is specified the printer prints on the upper side of the loaded paper Settings for BIND LOCATION and GUTTER Specify BIND LOCATION and GUTTER referring to the following finishing image Specify whether you print in portrait orientation or landscape orientation in an application BIND LOCATION LONG EDGE GUTTER direction ABC BIND...

Page 191: ...xt or graphics smoothly If ON is specified the printer prints using Image Refinement If OFF is specified the printer prints without using Image Refinement NOTE The effect of Image Refinement varies depending on the pattern of text or graphics diagrams charts graphs etc If GRADATION LEVEL See the next item is set to HIGH the setting for this item is ignored and the printer prints in the same way as...

Page 192: ...OTE If ON is specified for this item print result may be faint and unclear Parts to which gradation is applied in very light gray may appear denser in color DENSITY 1 to 16 4 Adjusts the print density for the print data As the setting value increases the print density becomes denser When printing without using the toner save mode When printing using the toner save mode ...

Page 193: ...E is selected you can print with sharp gradation and well balanced texture contrasting light and shade which is best for printing images If HIGH RESOL is selected finer printing can be done than with RESOLUTION although toner stability is somewhat weaker This is suited to printing small characters and fine lines and outlines such as from CAD data sharply QUALITY CHANGE CONT PRINTING STOP PRINTING ...

Page 194: ...en if multiple interfaces are set to ON the printer automatically switches to the one that received the data first Therefore you do not need to change the setting in the printer each time you connect the printer to different types of interfaces at the same time IMPORTANT After changing the settings for this item cycle the power of the printer or perform a hard reset to make the settings effective ...

Page 195: ...he job may be finished in the middle of the process when the computer takes a long time to process the data In this case adjust the time the printer times out NOTE The Job indicator on the control panel is on or blinking during a job When the printer is offline the printer does not use the function to finish a job automatically ...

Page 196: ... to 8 PMT SET BROWSE OFF ON PERMIT ADD SET 2 PER IP 1 to 8 DNS PRIMARY ADD 0 0 0 0 SECONDARY ADD 0 0 0 0 IP V 6 SETTING IP V 6 OFF ON WINS OFF ON ARP PING ON OFF FTP FTP PRINT ON OFF FTP SETTINGS ON OFF LPD PRINT ON OFF RAW PRINT ON OFF WSD WSD PRINT ON OFF WSD BROWSING 3 ON OFF MULTICAST DISC ON OFF HTTP ON OFF RESPONSE ON OFF MAC ADDRESS SET PERMIT RECEIVE OFF ON PERMIT ADD SET 2 PER MAC ADD 1 t...

Page 197: ...ss When specifying the IP address using any one of DHCP BOOTP or RARP select AUTO When specifying the IP address to the printer directly select MANUAL PROTOCOL If you have set IP MODE to AUTO select which protocol you want to use Set each of DHCP BOOTP and RARP to ON use or OFF do not use IP SETTINGS Specify the settings for IP ADDRESS SUBNET MASK and GATEWAY ADDRESS For the method for entering th...

Page 198: ...o apply this procedure to the setting for PERMIT ADD SET a Select REJECT ADD SET then press OK b Select REJ IP 1 START then press OK c Enter the IP address to be rejected then press OK For the method for entering the addresses see Method for entering addresses below the table d If you enter an IP address in REJ IP 1 END the IP addresses between REJ IP 1 START and REJ IP 1 END are rejected For exam...

Page 199: ...for Bidirectional Communication from the Remote UI See Network Guide IPP PRINT If you want to use IPP Print specify ON Specify the settings for IPP Authentication IPP User Name and IPP Password from the Remote UI See Network Guide WSD If you want to use WSD Print set WSD PRINT to ON and then specify the following settings If you want to obtain printer information using WSD set WSD BROWSING to ON I...

Page 200: ...rinter should use AppleTalk NOTE For more details on AppleTalk see Chapter 6 Using the Printer on an AppleTalk Network Macintosh in Network Guide This item is displayed only when NETWORK in the I F CONNECTION options is set to ON SMB SMB SERVER OFF ON Specifies whether the printer should use the SMB protocol NOTE This item is displayed only when NETWORK in the I F CONNECTION options is set to ON M...

Page 201: ...cedure 1 Select USER SETTING N N 1 to 5 using and then press OK 2 Confirm the user name then press OK initial the default value or the user name specified in the Remote UI is displayed 3 Select AUTH PASSWORD or ENCRYPT PASSWRD using and then press OK 4 Enter the password then press OK Input Method Enter the password of 6 to 16 characters by pressing and Move the cursor to each field in which you w...

Page 202: ...E UI ON OFF Specifies whether the printer should use the Remote UI NOTE This item is displayed only when NETWORK in the I F CONNECTION options is set to ON ETHERNET DRIVER AUTO DETECT ON OFF COMM MODE 1 HALF DUPLEX FULL DUPLEX ETHERNET TYPE 1 10 BASE T 100 BASE TX MAC ADDRESS Display only 1 COMM MODE and ETHERNET TYPE are displayed only when AUTO DETECT is set to OFF Configures the Ethernet driver...

Page 203: ...rinter does not initialize the settings but becomes ready to print NOTE This item is displayed only when NETWORK in the I F CONNECTION options is set to ON CONNECT RECOG ON OFF When you print using a network you may not obtain proper printout results Unreadable characters are printed etc In this case specify OFF for this item PRINT MODE Options MODE SELECTION PCL IMAGING Specifies the mode in whic...

Page 204: ...ng and If you do not adjust the printing position specify 0 0 for this item OFFSET Y DUP and OFFSET X DUP allow you to specify the printing position of the first page of 2 sided printing The second page of 2 sided printing follows the settings for each paper source IMPORTANT If any part of the print image lies outside the printable area after adjusting the printing position the part will be missin...

Page 205: ...printer may stop printing displaying 41 CHK PAPER SZE when the paper size specified in the application is different from the size of the paper loaded in the multi purpose tray or paper cassette The paper on which the error occurred is output automatically You can also continue printing by pressing the Online key However the data may not be printed properly or a paper jam may occur If ON is specifi...

Page 206: ...ing environment vertical streaks may appear on the printed paper In this case specify MODE 2 for this item If the problem is not solved by specifying MODE 2 specify MODE 3 If the problem is not solved by specifying MODE 3 specify MODE 4 IMPORTANT Resetting the setting to MODE 1 due to change in paper type or operating environment may also avoid vertical streaks appearing on the printed paper In th...

Page 207: ... If ON is specified the printer does not output the blank page If OFF is specified the printer outputs the blank page If you use this function you can save paper because the blank pages are not output ORIENTATION PORTRAIT LANDSCAPE Enables you to set the paper orientation If PORTRAIT is selected the print image is printed in portrait orientation regardless of the orientation of the paper in the pa...

Page 208: ...s option appears in the PCL SETUP options It enables you to specify a point size for the default font The point size can be adjusted in increments of 0 25 pts PITCH 0 44 to 99 99 cpi 10 00 cpi If the number selected in FONT NUMBER is that of a fixed pitch scalable font Pitch appears in the PCL SETUP options It enables you to specify the pitch for the default font The pitch can be adjusted in incre...

Page 209: ...NIT OF MEASURE Millimeters Inches Enables you to specify the unit of measurement you would like to use to specify your custom paper size NOTE This item is displayed only when CUSTOM SIZE is set to SET X DIMENSION 76 2 to 215 9 mm 215 9 mm 3 00 to 8 50 inches 8 50 inches Enables you to specify the X dimension of the custom paper The X dimension can be adjusted between 76 2 mm 3 00 and 215 9 mm 8 50...

Page 210: ...Make sure you do not increase the Y dimension beyond the actual size of the paper you are using for printing NOTE This item is displayed only when CUSTOM SIZE is set to SET APPEND CR TO LF NO YES Enables you to specify whether to append a carriage return CR when line feed code LF is received If YES is selected the print head moves to the beginning of the next line when line feed code is received I...

Page 211: ... available for printing on A4 paper Only the width increases If OFF is selected all the area on a page 4 23 mm 1 6 from the top bottom left and right edges is available for printing on A4 paper NOTE This setting is applicable for A4 paper only This setting is applicable for portrait orientation only Settings ON OFF A Length 288 54 mm 11 1 3 B Width 203 22 mm 8 201 54 mm 7 7 8 C Left and right edge...

Page 212: ...dth and height of the image in TIFF format or JPEG format If the width is larger the image is printed in landscape orientation If the height is larger the image is printed in portrait orientation If VERTICAL is specified the image is printed in portrait orientation regardless of the ratio of width to height of the image If HORIZONTAL is specified the image is printed in landscape orientation regar...

Page 213: ...he image is printed in the center of the paper even if the data to be printed is in TIFF format in which the printing position is specified If TOP LEFT is specified the image is printed on the upper left of the paper even if the data to be printed is in TIFF format in which the printing position is specified IMPORTANT You cannot specify a printing position for data in JPEG format If AUTO is specif...

Page 214: ...ith its printable area expanded If ON is specified the margins of 0 mm are applied to all sides of the paper making the printable area expanded to the edges of the paper If OFF is specified data cannot be printed within 5 mm margins on all sides of the paper IMPORTANT If ON is specified the edges of the printout may be partly missing ...

Page 215: ...printed on A4 size paper Load a sheet of A4 size paper in the paper cassette or multi purpose tray PCL UTILITY FONTS LIST Prints internal information of the printer in the PCL mode FONTS LIST A list of the fonts that can be used in the PCL mode is printed CLEANING A4 LTR The printer cleans the fixing roller by printing a cleaning page You can select paper of A4 size or LTR size for printing a clea...

Page 216: ...of the print server equipped with this printer PRNTPOSNPRINT The printing position adjusted in ADJ START POS See p 6 37 is printed Check the printout results to confirm the setting for ADJ START POS NOTE For adjusting the printing position see Adjusting the Printing Position on p 7 22 DEVICE LOG LIST Prints logs for error messages or service calls Also if a paper jam occurs its occurrence time is ...

Page 217: ...his item is displayed only when it is specified in the Job Log Display page in the Remote UI so that job logs are to be displayed REPORTLOG LST Prints the job logs of the printed CONFIG PAGE or NW STATUS PRINT Print dates etc are printed on the report log list NOTE If the printer has no job log nothing is printed Up to 16 job logs are printed on the report log list This item is displayed only when...

Page 218: ...printing from the computer again as needed If you perform a soft reset or hard reset the data that has been already sent to the memory are all deleted even if it is the data of other interface If you are using the printer on a network be careful so that this operation does not affect the data from other computers when resetting the printer If you perform a hard reset while the printer is receiving...

Page 219: ...ngs If the Job indicator does not go off even after outputting the data perform a soft reset See the previous item SHUT DOWN It is recommended that you shut down the printer using the following procedure when you want to turn the printer OFF 1 Press the Reset key 2 Display SHUT DOWN in the RESET menu then press OK 3 OK is displayed Press OK 4 When the message TURN OFF POWER appears press O of the ...

Page 220: ...the printer feeds paper automatically However you can except them from the target paper source If paper of the same size is loaded in 2 or more paper sources when the paper source setting is specified to be selected automatically paper is fed from the upper paper source regardless of the status of the Paper Source indicators When the paper source runs out of paper the paper source switches to othe...

Page 221: ...inter unit Cassette 1 You can specify the same setting in CASSETTE1 SIZE in the FEEDER MENU options in the SETUP menu For more details see CASSETTE1 SIZE on p 6 15 CASSETTE2 SIZE A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZE R A5 B5 Specifies the size of the paper loaded in the paper cassette of the paper feeder Cassette 2 You can specify the same setting in CASSETTE2 SIZE in the FEEDER MENU...

Page 222: ...artridge 7 2 Before Replacing the Toner Cartridge 7 3 Replacing the Toner Cartridge 7 8 Precautions for Handling Toner Cartridges 7 14 Storing Toner Cartridges 7 16 Adjusting the Print Density 7 18 Cleaning the Fixing Roller 7 19 Adjusting the Printing Position 7 22 Checking the Printing Position 7 22 Adjusting the Printing Position 7 24 Cleaning the Outside of the Printer 7 28 Moving the Printer ...

Page 223: ...ng A4 size paper with the default print density setting The level of toner consumption varies depending on the type of documents printed If your average document contains a lot of diagrams charts or graphs the life of the toner cartridge will be shorter as they consume more toner ISO IEC 19752 is the global standard related to Method for the determination of toner cartridge yield for monochromatic...

Page 224: ... position to be placed or may be added or removed without notice Before Replacing the Toner Cartridge Toner cartridges are consumable products When there is not enough toner this may cause the case where white streaks appear on the printed paper in longitudinal direction or the printed paper comes out faint or uneven If this type of symptom may occur perform the following procedure before replacin...

Page 225: ... Routine Maintenance 7 Replacing the Toner Cartridge 2 Open the front cover While pressing the open button on the top of the front cover a open it gently b 3 Remove the toner cartridge from the printer b a ...

Page 226: ...o the printer 4 Hold the toner cartridge as shown in the figure and shake it gently 5 or 6 times to evenly distribute the toner inside the cartridge Be careful not to spill the toner IMPORTANT If toner is not distributed evenly this may result in deterioration in print quality Be sure to shake the toner cartridge gently If you do not shake the cartridge gently toner may spill out A B ...

Page 227: ...arrowed side facing up as shown in the figure 6 Install the toner cartridge Push the toner cartridge into the printer firmly until it touches the back of the printer while aligning A on both sides of the toner cartridge with the toner cartridge guides inside the printer A Side View Left Side View Right ...

Page 228: ...ner cartridge is installed properly If you try to close the front cover forcefully this may result in damage to the printer or toner cartridge Do not leave the front cover open for a long time after installing the toner cartridge This may result in deterioration in print quality If the print is too thin even after performing the operation above replace the toner cartridge with a new one ...

Page 229: ...ce 7 Replacing the Toner Cartridge Replacing the Toner Cartridge 1 If you are using the multi purpose tray close it 2 Open the front cover While pressing the open button on the top of the front cover a open it gently b b a ...

Page 230: ... Replacing the Toner Cartridge 3 Remove the toner cartridge from the printer IMPORTANT Be sure not to touch the high voltage contacts A or electrical contact B shown in the figure as this may result in damage to the printer A B ...

Page 231: ...ou can open it by hand However if you cannot open it by hand use scissors to open the protective bag so as not to damage the toner cartridge IMPORTANT Keep the protective bag for the toner cartridge It may be required after taking out the toner cartridge for printer maintenance 6 Hold the toner cartridge as shown in the figure and shake it gently 5 or 6 times to evenly distribute the toner inside ...

Page 232: ...r may spill out 7 Place the toner cartridge on a flat surface 8 Pull out the sealing tape While holding the toner cartridge steady a hook your fingers into the tab and fold it back Pull out the sealing tape approx 45 cm long straight in the direction of the arrow gently b CAUTION If the sealing tape is pulled out forcefully or stopped at midpoint toner may spill out If the toner gets into your eye...

Page 233: ... severed it may become difficult to pull out completely Pull out the sealing tape completely from the toner cartridge If any tape remains in the toner cartridge this may result in poor print quality When pulling out the sealing tape be careful not to touch the toner cartridge memory A or hold the drum protective shutter B with your hands A B ...

Page 234: ...arrowed side facing up as shown in the figure 10 Install the toner cartridge Push the toner cartridge into the printer firmly until it touches the back of the printer while aligning A on both sides of the toner cartridge with the toner cartridge guides inside the printer A Side View Left Side View Right ...

Page 235: ...lead to damage to the toner cartridge or deterioration in print quality Be careful of the following points when removing or installing the toner cartridge WARNING Do not throw a used toner cartridge into open flames as this may cause the toner remaining inside the cartridge to ignite resulting in burns or a fire CAUTION Take care not to allow the toner to come into contact with your hands or cloth...

Page 236: ...n damage to the cartridge Print quality may deteriorate if you touch or damage the photosensitive drum inside the toner cartridge Be sure not to touch or open the drum protective shutter B Be careful not to hold or touch areas that are not specified in this procedure such as the electrical contacts C This may result in damage to the cartridge A B C ...

Page 237: ...dge away from products that generate magnetic waves such as a display or computer A toner cartridge is a magnetic product Keep the toner cartridge away from products that may be damaged by magnetic waves such as a floppy disk or disk drive This may lead to damage to data Storing Toner Cartridges Be careful of the following points when storing a new toner cartridge or handling a toner cartridge tha...

Page 238: ...erated or where a considerable amount of salt is contained in the air or where there is a lot of dust Keep the toner cartridge out of the reach of small children Keep the toner cartridge away from products that may be damaged by magnetic waves such as a floppy disk or disk drive Condensation Even within the storable humidity range water droplets may develop both inside and outside of the toner car...

Page 239: ... 1 Press the Settings key 2 Select QUALITY MENU using and then press OK The item for QUALITY MENU is displayed 3 Select DENSITY using and then press OK The setting value for DENSITY is displayed 4 Specify the target numeric value using and then press OK Pressing decreases the value and the print density becomes lighter Pressing increases the value and the print density becomes denser is displayed ...

Page 240: ...y paper other than A4 Letter Be sure to use A4 Letter size paper To print a cleaning paper load a sheet of A4 Letter size paper in the multi purpose tray 1 Make sure that the printer is online If the printer is not online press the Online key 2 Press the Utility key 3 Select CLEANING using and then press OK 4 Select the size of the cleaning paper using and then press OK CLEANING PAPER appears in t...

Page 241: ... the Fixing Roller 5 Load a sheet of A4 Letter size paper in the multi purpose tray then press the Online key The cleaning paper is printed 6 If any paper is loaded in the multi purpose tray remove it CLEANING PAPER 01 CLEANING CLEANING ...

Page 242: ...s cleaning the fixing roller NOTE Cleaning takes approximately 80 seconds The cleaning process cannot be canceled Please wait until it is completed When the front or back of the printed paper has smudge marks even after performing the procedure above perform the cleaning again When doing so do not use the cleaning paper output in Step 5 above but load A4 Letter size blank paper in the multi purpos...

Page 243: ...ult NOTE Be aware that when adjusting the printing position for 2 sided printing the orientation of the images on the reverse pages varies depending on the printing orientation or setting for BIND LOCATION Checking the Printing Position Perform the Printing Position Adjustment Print and check the position and direction to be adjusted IMPORTANT When adjusting the printing position for 2 sided print...

Page 244: ...g the printing position for 2 sided printing select the desired paper source 4 Press the Online key 5 Make sure that the printer is online If the printer is not online press the Online key 6 Press the Utility key 7 Select PRNTPOSNPRINT using and then press OK CASSETTE 1 CASSETTE 1 PAPER SOURCE PAPER SOURCE 00 READY A4 UTILITY MENU CONFIG PAGE PRNTPOSNPRINT EXECUTING ...

Page 245: ...justed in Adjusting the Printing Position See the next item Adjusting the Printing Position Next check the printout results of the Printing Position Adjustment Print and specify the direction and position to be adjusted The measurements of printed on paper are as the following This section describes the setting procedure for the following Printing Position Adjustment Print printed with Cassette 1 ...

Page 246: ...ng The second page of 2 sided printing follows the settings for each paper source NOTE The printing position can be adjusted within a range from 5 0 to 5 0 mm 1 Press the Online key The Online indicator goes off allowing you to specify the settings on the control panel 2 Press the Settings key 3 Select USER MAIN using and then press OK The item for USER MAIN is displayed Top Feeding direction SETU...

Page 247: ...OK Check the printout results of the Printing Position Adjustment Print and select the numerical value to adjust the position Each time you press the value increases in 0 1 mm increments and each time you press the value decreases in 0 1 mm increments If you keep holding down or the speed of the value changing is increased is displayed on the left of the value and the printing position is specifie...

Page 248: ... 9 Press the Utility key 10 Select PRNTPOSNPRINT using and then press OK The printing position adjustment print in which the setting is changed is printed Check the printout results to confirm the printing position To make further adjustment repeat Step 1 to 10 UTILITY MENU CONFIG PAGE PRNTPOSNPRINT EXECUTING ...

Page 249: ... unplug the power plug Failure to observe these steps may result in a fire or electrical shock Do not use alcohol benzene paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the printer it may result in a fire or electrical shock IMPORTANT Be careful not to use a cleaning agent other than water or a mild detergent diluted with water as...

Page 250: ...ff b and then disconnect the USB cable c Disconnect the power plug from the AC power outlet d It is recommended that you shut down the printer before turning it OFF See Shutting Down the Printer on p 3 4 If you are using WSD the shutdown notifies the computer that the printer is turned OFF 2 Remove all the interface cables and the power cord from the printer b c d a ...

Page 251: ...t diluted with water and wipe off the dirt If you use a mild detergent for cleaning be sure to wipe away the detergent with a soft cloth dampened with water 4 After wiping off the dirt wipe the printer with a dry cloth 5 When the printer is completely dry plug the power plug into the AC power outlet and then connect the USB cable ...

Page 252: ... to perform the following procedure CAUTION Do not carry the printer with the paper cassette attached If you do so the paper cassette may drop resulting in personal injury IMPORTANT Make sure that the front cover and multi purpose tray are closed before carrying the printer NOTE For details on the installation site see Installation Environment on p 2 3 ...

Page 253: ...er before turning it OFF See Shutting Down the Printer on p 3 4 If you are using WSD the shutdown notifies the computer that the printer is turned OFF WARNING Be sure to turn the printer and computer OFF unplug the power plug and then disconnect all the interface cables from the printer before moving the printer Otherwise the power cord or interface cables may be damaged resulting in a fire or ele...

Page 254: ...7 Moving the Printer 3 Pull out the paper cassette 4 Move the printer unit from the installation site From the front side securely hold the printer by the lift handles located on the lower portion of the printer with both hands ...

Page 255: ...t the paper cassette installed Please be careful not to hurt your back or other portions of your body when carrying the printer Be sure not to hold the printer by the front portion back portion or any portions other than the lift handles If you do so you may drop the printer resulting in personal injury ...

Page 256: ... If the optional paper feeder was previously installed in the printer place the paper feeder on the new installation site before carrying the printer to the site For details on the procedure for installing the paper feeder see Installing the Paper Feeder on p 9 2 5 Put the printer down carefully at the new installation site CAUTION Put the printer down slowly and carefully Be careful not to hurt y...

Page 257: ...B cable and connect the power cord 8 Plug the power plug into the AC power outlet 9 Connect the USB cable Transporting the Printer When transporting the printer for reasons such as relocating remove the toner cartridge and store the printer and the parts in the package that they came in with the packing materials attached in order to prevent them from being damaged while being transported If the o...

Page 258: ... Safety Instructions See p xv Do not place any heavy objects on the printer trays or covers This may result in damage to the printer Do not leave any cover open longer than required Exposing the printer to direct sunlight or strong light may result in deterioration in print quality Avoid vibration while the printer is printing This may result in deterioration in print quality Be sure not to open t...

Page 259: ...he printer to cool down sufficiently before covering the printer If you do not plan to use the printer for a long period of time unplug the power plug from the AC power outlet Do not use or store the printer in a room where chemicals are used The face down output tray and its surroundings become hot during or immediately after using the printer Do not touch the face down output tray and its surrou...

Page 260: ...g Flowchart 8 2 Paper Jams 8 4 Precautions on Clearing Paper Jams 8 4 Paper Jam Area 8 7 Procedure for Clearing Paper Jams 8 8 Message List 8 26 Service Call Display 8 36 When You Cannot Obtain Appropriate Printout Results 8 38 Problems with the Power or Printer Operation 8 38 Problems with the Printout Results 8 41 Print Quality Problems 8 45 ...

Page 261: ...setting in the application is inappropriate See the instruction manual supplied with your application The process has been changed due to insufficient memory See Message List on p 8 26 Paper that cannot be used with this printer is being used See Paper Requirements on p 4 2 The toner cartridge needs to be replaced soon See Replacing the Toner Cartridge on p 7 2 Miscellaneous Problems See Message L...

Page 262: ...rinter is OFF See Turning the Printer ON on p 2 33 The printer is offline See Online and Offline on p 3 6 The cable is not connected properly See Connecting the Cables on p 2 26 NO size PAPER is being displayed See Loading Paper in the Paper Cassette on p 4 17 See Loading Paper in the Multi purpose Tray on p 4 33 PAPER JAM is being displayed See Paper Jams on p 8 4 A service call is being displaye...

Page 263: ... subject to high voltages When removing jammed paper or when inspecting the inside of the printer do not allow necklaces bracelets or other metal objects to touch the inside of the printer as this may result in burns or electrical shock CAUTION The fixing unit and its surroundings inside the printer are hot during use Make sure the fixing unit is completely cool before removing the jammed paper To...

Page 264: ...ke care not to cut your hands with the edges of the paper Keep your hands or clothing away from the roller in the output area after removing jammed paper completely Even if the printer is not printing sudden rotation of the roller may catch your hands or clothing resulting in personal injury IMPORTANT Remove jammed paper while the power of the printer is ON If the power is turned OFF the data bein...

Page 265: ...is may result in deterioration in print quality The face down output tray and its surroundings become hot during or immediately after using the printer Do not touch the face down output tray and its surroundings when removing the jammed paper or performing the related operation C ...

Page 266: ...s required Paper Jam Area Paper Jam Area Mark Message Multi purpose tray TRAY AREA Inside the front cover FRONT COVER Face up output slot S OUTPUT AREA Duplex print transport area DUPLEX UNIT Cassette 1 CASS 1 AREA Cassette 2 Only when the paper feeder is installed CASS 2 AREA Paper Feeder Unit Optional Cassette 1 Cassette 2 Paper flow for 1 sided printing Paper flow for 2 sided printing Face down...

Page 267: ... printer on the left of each step indicate paper jam areas where the operation described in the step is required 1 Confirm all the messages that appear in the display Messages appear one at a time Confirm all of them As the messages disappear when the cover is open take a note of them if required 2 Remove any paper jammed in the multi purpose tray IMPORTANT If the jammed paper cannot be removed ea...

Page 268: ...8 9 Troubleshooting 8 Paper Jams 3 If you are using the multi purpose tray close it 4 Open the output selection cover A B C D E F A B C D E F ...

Page 269: ... 8 Paper Jams 5 Press down the green pressure release levers on both sides of the fixing unit Even if you can see the paper here do not remove it but proceed to Step 6 6 Pull out the paper cassette A B C D E F A B C D E F ...

Page 270: ...s installed pull out the paper cassette of the paper feeder also Even if you can see the paper here do not remove it but proceed to Step 7 7 Open the front cover While pressing the open button on the top of the front cover a open it gently b A B C D E F b a ...

Page 271: ...s for Handling Toner Cartridges on p 7 14 9 If you see the top of the jammed paper inside the front cover simply pull out the paper to remove it Remove the jammed paper gently to prevent unfixed toner from spilling IMPORTANT If you pull the jammed paper obliquely upward unfixed toner may spill When removing the jammed paper pull it as horizontally as possible Dirt inside the printer may cause dete...

Page 272: ...e then tilt it toward you Holding the green tab raise the transport guide then tilt it toward you CAUTION Do not take your hands off the transport guide The transport guide may snap back to its original position and this may result in personal injury A B C D E F ...

Page 273: ...fixed toner from spilling If you can see the rear edge of the jammed paper Remove the paper by pulling it in the direction of the arrow If you cannot see either edge of the jammed paper Pull out the rear edge of the paper a then remove the paper by pulling it in the direction of the arrow b A B C D E F a b ...

Page 274: ...cannot be removed easily do not try to remove it forcefully but proceed to Step 12 12 Gently move the transport guide back to its original position CAUTION Do not take your hands off the transport guide until the transport guide moves back to its original position The transport guide may snap back to its original position and this may result in personal injury A B C D E F ...

Page 275: ... Jams 13 Remove any jammed paper by pulling it in the direction of the arrow If the top edge of the paper is output If you cannot see either edge of the jammed paper If you can see only the top edge of the jammed paper A B C D E F ...

Page 276: ...8 17 Troubleshooting 8 Paper Jams 14 Move the green pressure release levers of the fixing unit back to their original positions 15 Close the output selection cover A B C D E F A B C D E F ...

Page 277: ...the opening at the center of the duplex unit cover open it gently 17 Remove any jammed paper by pulling it in the direction of the arrow IMPORTANT If the jammed paper cannot be removed easily do not try to remove it forcefully but proceed to Step 18 A B C D E F A B C D E F ...

Page 278: ...hooting 8 Paper Jams 18 Close the duplex unit cover Holding the opening at the center of the duplex unit cover close it gently 19 Close the front cover Close the front cover gently and firmly A B C D E F A B C D E F ...

Page 279: ...8 20 Troubleshooting 8 Paper Jams 20 Remove any jammed paper while pushing it downward to some extent In case of the printer unit In case of the paper feeder A B C D E F ...

Page 280: ... not touch the feed rollers A in the printer unit and paper feeder This may result in damage to the printer or printer error 21 Open the duplex print transport guide Holding the green tab push the duplex print transport guide downward A A B C D E F ...

Page 281: ... duplex print transport guide Holding the green tab close both sides of the duplex print transport guide securely IMPORTANT Make sure that the duplex print transport guide is closed completely If the duplex print transport guide is not closed completely this may result in misfeeds or paper jams A B C D E F A B C D E F ...

Page 282: ...cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer If the paper feeder is installed set the paper cassette of the paper feeder also CAUTION When setting the paper cassette be careful not to catch your fingers A B C D E F ...

Page 283: ...open button on the top of the front cover a open it gently b 26 Install the toner cartridge 1 Take the toner cartridge out of the protective bag or thick cloth 2 Hold the toner cartridge properly with the arrowed side facing up as shown in the figure A B C D E F b a A B C D E F ...

Page 284: ... front cover Close the front cover gently and firmly IMPORTANT If you cannot close the front cover make sure that the toner cartridge is installed properly If you try to close the front cover forcefully this may result in damage to the printer or toner cartridge Do not leave the front cover open for a long time after installing the toner cartridge This may result in deterioration in print quality ...

Page 285: ...rinter does not stop printing For a message with the Auto Error Skip mark you can skip the error by pressing the Online key and continue printing However part of the print data may be missing or it may not be printed properly When you want to stop the process perform a soft reset to eliminate the cause of the error press the Online key and then print again Also you can automatically skip the error...

Page 286: ...ixed Remedy 1 Refill or load paper Remedy 2 Press the Feeder Selection key then select other paper source for the same paper size or larger paper size See Selecting a Paper Source on p 4 11 12 COVER OPEN Cause The front cover is open Remedy Close the front cover firmly If the printer is not online press the Online key 13 PAPER JAM Cause Paper is jammed inside the printer Remedy Remove the jammed p...

Page 287: ...rom the currently selected paper source However this may result in deterioration in print quality 1H CHK TNR CONN Warning Message Cause There is a possibility that the toner cartridge is not installed properly Remedy 1 Remove the toner cartridge then reinstall it properly Remedy 2 If 1H CHK TNR CONN appears and there is a problem with the print quality even after applying the Remedy 1 remove the t...

Page 288: ...work memory has run out while the system is processing the data Remedy The printer continues printing by pressing the Online key However the data with which an error has occurred may not be printed properly 32 2 SIDED ERROR Auto Error Skip Cause The printer received 2 sided printing data of paper sizes including the orientation or paper types unavailable for automatic 2 sided printing Remedy 1 The...

Page 289: ...s with the image quality level being lowered Remedy 2 Perform a soft reset in the RESET menu set GRADATION LEVEL See p 6 24 in the QUALITY MENU options in the SETUP menu to STANDARD and then print again 39 SPL MEM FULL Auto Error Skip Cause Because spool memory has run out the printer cannot print Remedy 1 The printer continues printing by pressing the Online key However the page with which an err...

Page 290: ... the paper in landscape orientation then print again Cause 3 CHK PAPER SIZE in the USER MAIN options in the SETUP menu is set to OFF Remedy Set CHK PAPER SIZE See p 6 38 to ON then print again 52 RAST MODE ERR Auto Error Skip Cause The printer received data in format that it does not support during printing in the Raster mode Remedy 1 The printer continues printing by pressing the Online key Howev...

Page 291: ...cters Cause A problem has occurred and the printer does not operate properly Remedy Cycle the power of the printer If the message appears even after cycling the power of the printer note down the message in the display and contact your local authorized Canon dealer A5 nn ERROR nn represents two digit alphanumeric characters Cause A problem has occurred and the printer does not operate properly Rem...

Page 292: ...data in the memory that the printer has received will be deleted Remedy 3 Perform Error Skip then continue printing However the data with which an error has occurred is not printed properly D8 VERSION ERROR Cause You tried to print from a printer driver that is not for LBP3370 Remedy Print from the printer driver for LBP3370 D8 SYNTAX ERROR Cause Invalid data is sent when printing using UFR II Pri...

Page 293: ...uthorized Canon dealer F9 nn PWR OFF ON nn represents two digit alphanumeric characters Cause A problem has occurred while the printer is processing print data Remedy Cycle the power of the printer If the message appears even after cycling the power of the printer note down the message in the display and contact your local authorized Canon dealer FF FONT FULL Auto Error Skip Cause Because of too m...

Page 294: ...g Paper in the Paper Cassette on p 4 17 Remedy 2 If you are using the multi purpose tray check TRAY PAPER SIZE and when the paper size does not match the size specified in the application specify the setting properly See Loading Paper in the Multi purpose Tray on p 4 33 Remedy 3 Press the Feeder Selection key then select the paper cassette in which the paper of the matched size is loaded See Selec...

Page 295: ... problem has occurred inside the printer Cycle the power of the printer using the following procedure If the message does not disappear after cycling the power of the printer several times contact your local authorized Canon dealer n represents a number A problem has occurred with the fixing unit of the printer Perform the following procedures from the Step 2 to contact your local authorized Canon...

Page 296: ...lowing procedure Turn the printer OFF a If a USB cable is connected turn the computer off b and then disconnect the USB cable c Disconnect the power plug from the AC power outlet d 4 Contact your local authorized Canon dealer When contacting your Canon dealer please report the problems and code number that you have noted b c d a ...

Page 297: ... Printer Operation The printer cannot be turned ON Cause 1 The power plug is unplugged from the AC power outlet Remedy Plug the power plug into the AC power outlet Cause 2 The printer is plugged to an extension cord or multiple power strip Remedy Plug the power plug of the printer directly into the AC power outlet on the wall Cause 3 The breakers have tripped Remedy Reset the breakers on the switc...

Page 298: ... Remove the LAN cable once then connect it again Remedy 2 Replace the LAN cable with another one then connect it Cause 2 The cable is connected to the UP LINK cascade port on the hub Remedy 1 Connect the LAN cable to a port with a X mark Remedy 2 If the hub has a UP LINK cascade switch switch to X Cause 3 A cross LAN cable is being used Remedy 1 Replace the cable with a straight LAN cable Remedy 2...

Page 299: ...he RESET menu See Canceling a Job on p 3 16 A paper jam occurs each time you print Cause 1 The amount of the paper loaded in the paper cassette exceeds the load limitation Remedy Reduce the amount of paper to within the load limitation and print again See Loading Paper in the Paper Cassette on p 4 17 Cause 2 Paper is not loaded properly in the paper cassette or multi purpose tray Remedy Load the p...

Page 300: ...the supplied printer driver installed for Windows Remedy Install the supplied printer driver for Windows then print again See Driver Guide Cause 3 The printer setting in the DOS application is not appropriate Remedy Specify the printer setting in the DOS application to the one that is compatible with this printer See Driver Guide A blank page cannot be printed Cause PAPER SAVE is set to ON Remedy ...

Page 301: ... Load the paper properly and print again See Loading Paper in the Paper Cassette on p 4 17 Loading Paper in the Multi purpose Tray on p 4 33 Cause 5 A document with no margins was printed Remedy 1 Secure a margin around the data so that it fits within Printable Area See p 4 6 then print again Remedy 2 If you select the Print with Upper Left of Sheet as Starting Point check box in the Finishing Det...

Page 302: ...Specify the settings for Line Spacing and Lines Page in the application so that data fits in one page and print again See the instruction manual supplied with your application Data is printed with its size reduced Cause The printer is set to reduce the print size Remedy Confirm the setting for Manual Scaling in the printer driver See Driver Guide Paper comes out wrinkled Cause 1 Paper is loaded in...

Page 303: ...ng tape and reinstall the toner cartridge See Replacing the Toner Cartridge on p 7 2 Cause 2 Multiple sheets of paper were fed at a time Remedy Align the paper stack in the paper cassette properly and load it again See Loading Paper in the Paper Cassette on p 4 17 Cause 3 A problem has occurred inside the printer Remedy 1 If Ennn nnnn is displayed in the display turn the power OFF wait for 10 seco...

Page 304: ...ve white specks Cause 1 Appropriate paper is not being used Remedy Replace the paper with one that can be used and print again See Paper Requirements on p 4 2 Cause 2 Paper is damp since the paper has been stored in unsuitable condition Remedy Replace the paper with new one and print again See Paper Requirements on p 4 2 Cause 3 The drum in the toner cartridge has deteriorated Remedy Replace the t...

Page 305: ...dge If this does not solve the problem replace the toner cartridge with a new one See Replacing the Toner Cartridge on p 7 2 Cause 2 Paper is too moist or too dry Remedy Replace the paper with appropriate one and print again See Paper Requirements on p 4 2 Cause 3 The toner cartridge has deteriorated or is damaged Remedy Replace the toner cartridge with a new one See Replacing the Toner Cartridge ...

Page 306: ...artridge was replaced or the printer has not printed for a long period of time Remedy Set Special Print Adjustment B to Mode 1 in the printer driver If the problem is not solved by specifying Mode 1 specify Mode 2 If the problem is not solved by specifying Mode 2 specify Mode 3 In order to specify the setting for Special Print Adjustment B display the following dialog box For UFR II Printer Driver...

Page 307: ...MODE 1 Vertical streaks are alleviated by specifying MODE 2 MODE 3 or MODE 4 However this decreases print density compared to when MODE 1 is specified This may also make outlines appear to be blurred or slightly jagged NOTE You can also specify the setting for SP PRINT ADJ A in Special Print Adjustment A in the printer driver Toner does not fix well Cause Paper is inappropriate Remedy Replace the ...

Page 308: ...tional Accessories This chapter describes the procedures for installing the optional accessories on the printer Installing the Paper Feeder 9 2 Moving the Printer 9 3 Removing the Packing Materials and Installing the Paper Feeder 9 7 ...

Page 309: ...les and power cord from the printer before installing the paper feeder Otherwise the power cord or interface cables may be damaged resulting in a fire or electrical shock IMPORTANT Do not touch the connector A in the paper feeder This may result in damage to the printer or misfeeds If you are printing from Cassette 2 make sure that Cassette 1 is set before printing If you print from Cassette 2 whe...

Page 310: ...ng the printer move the printer to an appropriate location temporarily using the following procedure WARNING Be sure to turn the printer and computer OFF unplug the power plug and then disconnect all the interface cables from the printer before moving the printer Otherwise the power cord or interface cables may be damaged resulting in a fire or electrical shock CAUTION Do not carry the printer wit...

Page 311: ...er off b and then disconnect the USB cable c Disconnect the power plug from the AC power outlet d It is recommended that you shut down the printer before turning it OFF See Shutting Down the Printer on p 3 4 If you are using WSD the shutdown notifies the computer that the printer is turned OFF 2 Remove all the interface cables and the power cord from the printer b c d a ...

Page 312: ...lling the Optional Accessories 9 3 Pull out the paper cassette 4 Move the printer unit from the installation site From the front side securely hold the printer by the lift handles located on the lower portion of the printer with both hands ...

Page 313: ... 2 kg without the paper cassette installed Please be careful not to hurt your back or other portions of your body when carrying the printer Be sure not to hold the printer by the front portion back portion or any portions other than the lift handles If you do so you may drop the printer resulting in personal injury ...

Page 314: ...ANT Make sure that the front cover and multi purpose tray are closed before carrying the printer Removing the Packing Materials and Installing the Paper Feeder The paper feeder is to be installed at the bottom of the printer unit CAUTION Put the printer or paper feeder down slowly and carefully Be careful not to hurt your hands Do not carry the printer with the paper cassette attached If you do so...

Page 315: ...e the paper feeder this may result in misfeeds or damage to the printer when operating the printer Be sure to remove all the packing materials following the procedure The removed packing materials are required when transporting the printer for relocation or maintenance Keep them where they will not get lost NOTE The packing materials may be changed in form or position to be placed or may be added ...

Page 316: ...lling the Paper Feeder 9 9 Installing the Optional Accessories 9 2 Remove the tape that is securing the packing material in the paper cassette 2 locations 3 Remove the packing material in the paper cassette ...

Page 317: ...TANT Do not touch the connector A in the paper feeder This may result in damage to the printer or misfeeds Do not install the paper feeder on a platform that may warp from the weight of the printer and optional accessories or where the printer is liable to sink such as a carpet or mat Secure sufficient space around the paper feeder so that you can install the printer and connect cords such as the ...

Page 318: ...e printer unit once hold it horizontally and place it again If you try to set the printer unit forcefully without lifting it the connector and positioning pins may be broken 6 Set the paper cassette in the printer unit and paper feeder CAUTION When setting the paper cassette be careful not to catch your fingers 7 Connect the interface cables except for the USB cable and connect the power cord 8 Pl...

Page 319: ...ccessories in the Device Settings sheet in the printer driver You can obtain information about the status of the optional accessories automatically by clicking Get Device Status in the Device Settings sheet If you cannot obtain the status of the optional accessories of the printer automatically select the installed optional accessories from Paper Source Options ...

Page 320: ...0 2 The Lists Common to Certain Settings in the Print Mode 10 5 Typeface Samples 10 6 Scalable Fonts PCL 10 6 Bitmapped Fonts PCL 10 7 Symbol Sets Supported 10 8 Character Code Tables 10 8 ISO Substitution Tables 10 27 Specifications 10 31 Hardware Specifications 10 31 Controller Specifications 10 33 Software Specifications 10 34 Dimensions of Each Part 10 35 Index 10 37 ...

Page 321: ... print mode IMPORTANT The following lists are samples The contents may partially differ from the lists printed by your printer Configuration Page The capacity of the built in RAM and the settings for the common printing environment are printed 1 Make sure that the printer is online 2 Press the Utility key to display the UTILITY menu 3 Press to display CONFIG PAGE 4 Press OK to output the page ...

Page 322: ...tment Print Displays the current printing positions of each paper source Adjust the printing positions referring to this print For more details see Adjusting the Printing Position on p 7 22 1 Press the Feeder Selection key 2 Select PAPER SOURCE using and then press OK 3 Select the paper source that you want to check the printing position using and then press OK 4 Make sure that the printer is onli...

Page 323: ...vice Log List Prints logs for error messages or service calls Also if a paper jam occurs its occurrence area and time are printed 1 Make sure that the printer is online 2 Press the Utility key to display the UTILITY menu 3 Press to display DEVICE LOG LIST 4 Press OK to print ...

Page 324: ... The following list is a sample The contents may partially differ from the lists printed by your printer PCL Fonts List A list of the fonts that can be used in the PCL mode is printed 1 Make sure that the printer is online 2 Press the Utility key to display the UTILITY menu 3 Press to display PCL UTILITY 4 Press OK to display Exclusive Utilities for PCL 5 Press to display FONTS LIST 6 Press OK to ...

Page 325: ...onts PCL Courier CG Times CG Times Bold CG Times Italic CG Times Bold Italic CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Coronet Clarendon Condensed Bold Univers Medium Univers Bold Univers Medium Italic Univers Bold Italic Univers Condensed Medium Univers Condensed Bold Univers Condensed Medium Italic Univers Condensed Bold Italic Antique Olive Antique Olive Bold Antique Olive Ita...

Page 326: ...c Times New Roman Times New Roman Bold Times New Roman Italic Times New Roman Bold Italic Symbol Wingdings Courier Bold Courier Italic Courier Bold Italic Letter Gothic Letter Gothic Bold Letter Gothic Italic Line Printer 10U Line Printer 8U Line Printer 0N Line Printer 11U Line Printer 12U Line Printer 1U Line Printer 2N Line Printer 5N Line Printer 6N Line Printer 9N ...

Page 327: ...Symbol Sets Supported 10 8 Appendix 10 Symbol Sets Supported This section provides a list to the character code tables for the characters in each symbol set Character Code Tables Roman 8 8U ...

Page 328: ...Symbol Sets Supported 10 9 Appendix 10 Roman 9 4U ISO 8859 1 Latin 1 0N ...

Page 329: ...Symbol Sets Supported 10 10 Appendix 10 ISO 8859 2 Latin 2 2N ISO 8859 9 Latin 5 5N ...

Page 330: ...Symbol Sets Supported 10 11 Appendix 10 ISO 8859 15 Latin 9 9N PC 8 Code Page 437 10U ...

Page 331: ...Symbol Sets Supported 10 12 Appendix 10 PC 8 D N Danish Norwegian 11U PC 850 Multilingual 12U ...

Page 332: ...Symbol Sets Supported 10 13 Appendix 10 PC 858 Multilingual with Euro 13U PC 852 Latin 2 17U ...

Page 333: ...Symbol Sets Supported 10 14 Appendix 10 PC Turkish 9T Windows 3 1 Latin 1 19U ...

Page 334: ...Symbol Sets Supported 10 15 Appendix 10 Windows 3 1 Latin 2 9E Windows 3 1 Latin 5 5T ...

Page 335: ...Symbol Sets Supported 10 16 Appendix 10 DeskTop 7J PS Text 10J ...

Page 336: ...Symbol Sets Supported 10 17 Appendix 10 Ventura International 13J Ventura US 14J ...

Page 337: ...Symbol Sets Supported 10 18 Appendix 10 Microsoft Publishing 6J Math 8 8M ...

Page 338: ...Symbol Sets Supported 10 19 Appendix 10 PS Math 5M Ventura Math 6M ...

Page 339: ...Symbol Sets Supported 10 20 Appendix 10 PI Font 15U Legal 1U ...

Page 340: ...Symbol Sets Supported 10 21 Appendix 10 Windows 3 0 Latin 1 9U ISO 8859 10 Latin 6 6N ...

Page 341: ...Symbol Sets Supported 10 22 Appendix 10 PC 775 26U PC 1004 9J ...

Page 342: ...Symbol Sets Supported 10 23 Appendix 10 Windows Baltic 19L MC Text 12J ...

Page 343: ...Symbol Sets Supported 10 24 Appendix 10 Symbol 19M Wingdings 579L ...

Page 344: ...Symbol Sets Supported 10 25 Appendix 10 Dingbats 14L PC 860 Portugal 20U ...

Page 345: ...Symbol Sets Supported 10 26 Appendix 10 PC 865 Norway 25U PC 8 Greek Alternate Code Page 437 14G ...

Page 346: ...Symbol Sets Supported 10 27 Appendix 10 ISO 6 ASCII 0U ISO Substitution Tables ISO 4 United Kingdom 1E ...

Page 347: ...Symbol Sets Supported 10 28 Appendix 10 ISO 11 Swedish 0S ISO 60 Danish Norwegian 0D ...

Page 348: ...Symbol Sets Supported 10 29 Appendix 10 ISO 21 German 1G ISO 69 French 1F ...

Page 349: ...Symbol Sets Supported 10 30 Appendix 10 ISO 15 Italian 0I ISO 17 Spanish 2S ...

Page 350: ...ettings of the fixing mode This is because the safety function that prevents damage caused by heat becomes active Warm up time 20 C 68 F 0 second from standby mode approx 9 seconds or less from power ON May vary depending on the use conditions such as the toner cartridge you are using menu setting availability of the optional accessories and installation environment First print time When printing ...

Page 351: ...215 9 mm Length 127 0 to 215 9 mm Paper capacity approx 50 sheets 80 g m2 Automatic 2 sided printing A4 Legal Letter Paper output Face down Face up Output capacity Face down output tray approx 125 sheets 80 g m2 Face up output slot 1 sheet Noise Declared noise emission in accordance with ISO 9296 Lwad declared A weighted sound power level 1B 10dB During standby Background noise level During operat...

Page 352: ...ional Organization for Standardization Weight Printer unit and included parts Printer excluding the toner cartridge approx 11 4 kg Toner cartridge approx 0 8 kg Consumables and optional accessories Toner cartridge Canon Genuine Cartridge Number of printable pages approx 3 000 pages approx 0 8 kg Toner cartridge Canon Genuine Cartridge Number of printable pages approx 7 000 pages approx 1 0 kg PAPE...

Page 353: ... to near the edges of the paper However the data may be printed with the edges missing when a document with no margins is printed even if the Print with Upper Left of Sheet as Starting Point check box is selected In this case specify the scaling factor in UFR II Printer Driver to print smaller so that any data on the document will not miss and then print again C D B A Paper Size A4 B5 A5 Legal Let...

Page 354: ... installed mm 385 60 130 100 378 6 94 3 399 7 267 150 Front Surface Output selection cover Paper cassette Front cover Tray extension Auxiliary tray Multi purpose tray mm 385 60 130 100 378 6 94 3 399 7 356 150 Front Surface Output selection cover Paper cassette Front cover Tray extension Auxiliary tray Multi purpose tray ...

Page 355: ...Dimensions of Each Part 10 36 Appendix 10 PAPER FEEDER PF 35P 117 4 116 6 399 7 421 1 mm Front Surface ...

Page 356: ...celing a Job 3 16 Cassette 1 4 10 Cassette 2 4 10 CASSETTE1 SIZE 4 18 6 15 6 54 CASSETTE2 SIZE 4 18 6 16 6 54 Character Code Tables 10 8 CHK PAPER SIZE 6 38 CLEANING 6 48 Cleaning the Fixing Roller 7 19 Clearing Paper Jams 8 8 Command Prompt 3 14 Condensation 7 17 CONFIG PAGE 6 48 Configuration Page 2 35 10 2 CONNECT RECOG 6 36 CONTROL MENU Options 6 2 Control Panel 1 9 COPIES 6 20 CUSTOM SIZE 6 4...

Page 357: ...6 8 IMGE REFINEMENT 6 24 Index Card 4 4 INIT N W SET 6 36 Installation Environment 2 3 Installation Procedure 2 2 Installation Requirements 2 4 Installation Site 2 3 Installation Environment 2 3 Installation Space 2 5 Installation Space 2 5 INTERFACE MENU Options 6 4 INVLDPAPER TRAY 6 18 ISO Substitution Tables 10 27 J Job Indicator 1 10 Job Key 1 10 5 6 JOB LOG LIST 6 50 JOB Menu 5 12 6 9 K Keys ...

Page 358: ...ch Lever 1 8 PAPER SOURCE 6 53 Paper Source 4 10 Paper Capacity 4 10 Selection 4 11 Paper Source Indicators 1 9 Paper Type 4 3 Parts and Their Functions 1 6 PCL Fonts List 10 5 PCL SETUP Options 6 7 PCL UTILITY 6 48 PDL SELECT PnP 6 13 Peripheral Space Required 2 5 PITCH 6 41 Plain Paper 4 4 POINT SIZE 6 41 Power Cord 2 26 Power Indicator 1 9 POWER SAVE MODE 6 11 POWER SAVE TIME 6 12 Power Saving ...

Page 359: ...3 18 SP PRINT ADJ A 6 39 Specifications 10 31 Controller 10 33 Hardware 10 31 Software 10 34 START WAIT TIME 6 35 STD PAPER SIZE 4 18 4 34 6 16 STD PAPER TYPE 4 18 4 34 6 19 Storing Printouts 4 9 SUBSTITUTE SIZE 6 39 SYMBOL SET 6 42 Symbol Sets Supported 10 8 T TCP IP SETTINGS 6 29 Temperature Humidity Conditions 2 3 Toner Cartridge Before Replacing 7 3 Handling 7 14 Replacement 7 2 7 8 Storage 7 ...

Page 360: ...Index 10 41 Appendix 10 X X DIMENSION 6 42 Y Y DIMENSION 6 43 Z ZOOM 6 45 ...

Page 361: ...Index 10 42 Appendix 10 ...

Page 362: ...ie 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON C...

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