Canon Color iR C3480, Service Manual

Page: 595 / 774

Chapter 16
16-22
An MDN error notification is received because of an incorrect I-fax address or
destination setting, or trouble has occurred in the network or mail server.
Alternatively, the memory of the receiving machine is full. Check the I-fax address and destination settings.
# 835
The maximum number of text lines for receiving an I-fax has been exceeded. Ask the sender to reduce the amount of text data in the body of the document, and
resend the data.
# 837
A connection request was received from a host whose connection is restricted by
IP Address Settings, which can be set in TCP/IP Settings in Network Settings in
System Settings (from the Additional Functions screen). Check the settings in IP Address Settings in TCP/IP Settings in Network Settings
in System Settings (from the Additional Functions screen). Make sure that the
connection request is made from an authorized host.
# 839
The user name or password for the SMTP authentication (SMTP AUTH) in
Authent./Encryption in E-mail/I-Fax in Network Settings in System Settings
(from the Additional Functions screen) is incorrect. Check the user name and password for SMTP Authentication (SMTP AUTH) in
Authent./Encryption in E-mail/I-Fax in Network Settings in System Settings
(from the Additional Functions screen).
# 841
The encryption algorithm that matches the mail server does not exist for sending
e-mail or I-fax. 1. Set Allow SSL in Network Settings in System Settings (from the Additional
Functions screen) to 'Off'.
2. Add the same encryption algorithm as the mail server in the mail server settings.
# 842
Authentication using the client certificate was requested by the mail server for
sending e-mail or I-fax. 1. Set Allow SSL in Network Settings in System Settings (from the Additional
Functions screen) to 'Off'.
2. Change the mail server settings so that the client certificate is not requested.
# 843
There is large difference between the current time set in the KDC (Key
Distribution Center) server and the one set in the machine. 1. Change the current date and time in Date & Time Settings in Timer Settings
(from the Additional Functions screen).
2. Change the current time set in the KDC (Key Distribution Center) server.
# 851
There is insufficient memory remaining in the system. Check the system's available memory, and delete unwanted documents in the
inboxes.
The scanned document cannot be stored because there are more than 100
documents in the specified inbox. Delete unnecessary documents from the specified inbox.
# 852
An error occurred because the main power switch was turned OFF while a job was
being processed. Check to see if the main power switch is turned ON. Try processing the job again,
if necessary.
# 899
The e-mail message or I-fax has been successfully sent, but reception may be
incomplete because the transmission was relayed via multiple servers. 1. Confirm whether reception was complete.
2. Check if you received an error notification.
# 995
Reserved communication jobs were cleared. Reserve the jobs again, if necessary.
Cause Remedy