28
Help
How do I change the wireless channel on my Fibre Hub?
36
What do I do if a dial-up networking window appears when trying to
connect to the internet?
37
My computer is showing a message ‘Windows cannot configure this wireless
connection’ when I try to set up a wireless connection. What can I do?
37
How do I set my computer to obtain an IP address automatically?
38
How can I check the speed of my broadband line?
39
Is there anything I can do to improve the speed of my broadband connection?
39
How do I access my Fibre Hub Manager?
39
What is my Fibre Hub Manager’s password?
40
I’m trying to select the subnet 10.x.x.x IP range and have received an error in
my Fibre Hub Manager. What can I do?
40
I’m moving office. What should I do?
41
How do I dispose of old equipment?
41
Q
Why should I only use the new Fibre Hub and Openreach modem?
Most broadband equipment can only work with standard broadband (ADSL),
but your Openreach modem uses different technology (VDSL) to give you faster
broadband speeds.
The Openreach modem (which is part of the Openreach network) provides Ethernet
connectivity to the internet. Routers connecting to the modem must have an
Ethernet WAN port.
Learn about…
Ex
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a f
eat
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es
Help
Your Fibr
e Hub
