Help
19
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
2
Check your Fibre Hub lights using the table below
Section Page
Power light is flashing red
A
19
No lights
B
20
Broadband light is flashing green (rapidly)
C
20
Internet light is red (and Broadband light is solid green)
D
21
Broadband light is flashing green (slowly)
E
21
Internet light is green
F
22
Power light is solid red
G
23
A
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
Power light is flashing red
IMPORTANT
– do not turn off or restart your Fibre Hub when the power light
is flashing red.
We may occasionally update your Fibre Hub’s firmware. A firmware update can take
up to five minutes, and will automatically restart your Fibre Hub. We try to do this
overnight to reduce the effects on you. However, if your Fibre Hub is switched off
when the work is scheduled, the updates will be carried out as soon as your Fibre
Hub is switched on again.
During an update, the Power light on your Fibre Hub will flash red. Please
do not
switch off your Fibre Hub during this time. The other lights may flash green, which
indicates that data is being transmitted – this is normal.
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
Learn about…
Ex
tr
a f
eat
ur
es
Help
Your Fibr
e Hub
