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Brother MFC-5200C, Service Manual

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Brother MFC-5200C Service Manual Download Page 184

CHAPTER 8  ERROR INDICATION AND TROUBLESHOOTING

CONTENTS

8.1

ERROR INDICATION.......................................................................................................8-1

8.1.1

Equipment Errors .................................................................................................8-1

[ 1 ]

Error messages on the LCD ........................................................................8-1

[ 2 ]

Error codes shown in the "MACHINE ERROR X X " message....................8-4

8.1.2

Communications Errors........................................................................................8-9

8.2

TROUBLESHOOTING...................................................................................................8-16

8.2.1

Introduction.........................................................................................................8-16

8.2.2

Precautions ........................................................................................................8-16

8.2.3

Checking prior to Troubleshooting .....................................................................8-16

8.2.4

Troubleshooting Procedures ..............................................................................8-18

[ 1 ]

Control panel related..................................................................................8-18

[ 2 ]

Telephone related ......................................................................................8-18

[ 3 ]

Communications related ............................................................................8-19

[ 4 ]

Paper/document feeding related................................................................8-19

[ 5 ]

Print-image related.....................................................................................8-20

[ 6 ]

PC-driven printing ......................................................................................8-23

[ 7 ]

SmartMedia-, Compact Flash-, or Memory Stick-driven printing ...............8-24

Cleaning the purge unit ........................................................................................8-25

Cleaning the print head unit..................................................................................8-25

8.3

JAMS..............................................................................................................................8-26

8.3.1

Original Jams .....................................................................................................8-26

8.3.2

Printer Jam or Paper Jam ..................................................................................8-27

Summary of Contents for MFC-5200C

Page 1: ...FACSIMILE EQUIPMENT SERVICE MANUAL MODEL MFC5200C MFC890 ...

Page 2: ...ht Brother 2002 All rights reserved No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher Specifications are subject to change without notice ...

Page 3: ...uately understand and apply this manual This manual is made up of eight chapters and appendices SAFETY INSTRUCTIONS CHAPTER 1 PARTS NAMES FUNCTIONS CHAPTER 2 SPECIFICATIONS CHAPTER 3 INSTALLATION CHAPTER 4 THEORY OF OPERATION CHAPTER 5 MAINTENANCE CHAPTER 6 DISASSEMBLY REASSEMBLY LUBRICATION AND ADJUSTMENT CHAPTER 7 MAINTENANCE MODE CHAPTER 8 TROUBLESHOOTING Appendix 1 Serial No Descriptions Appen...

Page 4: ...s and warnings do not cover everything because it is impossible to evaluate all the circumstances of repair situations SPECIAL SAFETY INFORMATION Cautions and warnings are made clear by following the Safety Alert Symbols or Signal Words such as DANGER WARNING and CAUTION 1 SAFETY ALERT SYMBOL This is the safety alert When you find this symbol placed on the equipment or marked in this manual be awa...

Page 5: ... or damaged Learn how to operate the equipment and how to use the controls properly Do not let anyone operate this equipment without following the instructions Keep the equipment in proper working condition Unauthorized modification to the equipment may impair the function safety and affect the life of the equipment Listed below are the various kinds of WARNING messages contained in this manual 4 ...

Page 6: ...or hand caught into the machine this can cause serious injuries Note that the exit roller that ejects the printed paper is rotating while printing Be careful not to get your hair fingers hands sleeve or necktie caught in the machine while operating the machine CAUTION POWER CORDS PLUGS This machine is equipped with a 3 wire power cord fitted with a 3 pronged plug bi polar plug with grounding for t...

Page 7: ...CHAPTER 1 PARTS NAMES FUNCTIONS ...

Page 8: ...CHAPTER 1 PARTS NAMES FUNCTIONS CONTENTS 1 1 EQUIPMENT OUTLINE 1 1 1 2 CONTROL PANEL 1 3 ...

Page 9: ...ont view Rear view 10 Paper support 13 Manual feed slot 12 Rear cover 11 Paper tray 3 ADF document support 5 Document tray 4 Document guide base 7 Control panel 9 Output paper support 6 Scanner unit 1 ADF 8 Main cover 2 ADF cover ...

Page 10: ... control panel Open this unit when changing the ink cartridge 7 Control panel Displays the machine operation status and is used to operate the machine 8 Main cover Indicates the whole enclosure of the machine 9 Output paper support Stores the printed sheets of paper 10 Paper support Supports the paper fitted to the paper tray so that they do not bend 11 Paper tray Automatically feeds the paper she...

Page 11: ...u switch the dialing type during a telephone call from Tone to Pulse Navigation keys Menu Set Lets you access the Menu to program and store your settings in the MFC Press to scroll forward or backward to a menu selection Also you can use these keys to do an alphabetical search for the names of stored numbers Search Speed Dial Lets you look up numbers that are stored in the Dialing memory It also l...

Page 12: ...uce Lets you enlarge or reduce copies depending on the ratio you select Scan key Scan to Lets you scan the next original and select the destination in your computer Such as a Word processing graphics or E mail application Media card or on a Network Black Copy Makes a black and white copy Color Copy Makes a full color copy Liquid Crystal Display LCD Displays messages on the screen to help you set u...

Page 13: ...CHAPTER 2 SPECIFICATIONS ...

Page 14: ...CHAPTER 2 SPECIFICATIONS CONTENTS 2 1 GENERAL 2 1 2 1 1 General Specification 2 1 2 1 2 Paper Specification 2 1 2 1 3 Printable Area 2 3 2 1 4 Environmental Condition 2 4 2 2 OTHERS 2 5 ...

Page 15: ...uality 68 91ºF 20 33ºC Power Source 120VAC 50 60Hz U S A Canadian Version Only 240VAC 50 60HZ Except U S A Canadian Version Power Consumption Minimum under 5 watts When Power Switch ON OFF is turned off Standby under 15 watts Operating under 50 watts Dimensions 19 4 x 18 3 x 14 9 inches 492 x 466 x 378 mm Weight 28 6 1b 13 kg 2 1 2 Paper Specification Recommended paper Plain Paper Xerox 4200 Inkje...

Page 16: ...0 02 in 0 52mm Postcard 4 x 6 30 Up to 45 lb 170 g m 2 Up to 0 009 in 0 23 mm Index Card 5 x 8 30 Up to 32 lb 120 g m 2 Up to 0 006 in 0 15 mm Paper stack specifications for the Paper Tray Paper tray Up to 0 39 in 10 mm Up to 100 sheets of 20 lb 80 g m 2 Output paper support Up to 50 sheets of 20 lb 80 g m 2 Transparencies and glossy paper must be picked up from the output paper support one page a...

Page 17: ...rinter 0 12 0 47 0 12 0 23 0 23 Letter Legal Copy 0 12 0 47 0 12 0 23 0 12 0 23 0 12 Cut sheet Executive Printer 0 12 0 47 0 12 0 12 0 12 Post card 4 x 6 Printer 0 12 0 47 0 12 0 12 0 12 Envelopes DL C5 COM10 Monarch Printer 0 39 0 79 0 12 0 12 When you set the Near Edge feature to ON Printer depends on the Printer driver The figures above are approximate and the printable area may vary depending ...

Page 18: ...2 4 2 1 4 Environmental Condition ...

Page 19: ...ransmission No No Multi Transmission No No Next Fax Reservation Yes Dual Access Yes Dual Access Delayed Timer Yes 50 Timer 50 Job Yes 50 Timer 50 Job Polling Yes Std Seq RX TX Yes Std Seq RX TX Quick Scan key Memory TX w o key Memory TX w o key Scan Speed A4 Standard Approx 3 sec page A4 standard Approx 3 sec page A4 standard Memory Transmission Brother 1 Chart Yes 480 MMR Yes 480 MMR Memory Trans...

Page 20: ...100 80gsm Additional Paper Capacity sheets No No Output Paper Capacity sheets 50 50 Standard Print Language Windows GDI Windows GDI Emulation N A N A Resident Fonts Yes Yes Fonts Disk Based Yes Yes Paper Handling Size LTR LGL A4 A5 EXE Post Card Photo Index card LTR LGL A4 A5 EXE Post Card Photo Index card Manual Feed Slot Yes 1 sheet feeder Yes 1 paper feeder Other Paper Type OHP Envelopes OHP En...

Page 21: ... Time N A N A Page Memory N A N A OGM MC MC Pro Paging F T N A N A TAD Type N A N A Memo Recording Conversation N A N A Fax Forwarding Yes B W only Yes B W only Fax Retrieval Yes B W only Yes B W only Paging Yes Yes Remote Access Yes Yes Toll Saver N A N A MESSAGE CENTER Pro MESSAGE MANAGER Pro Fax Voice Mail Box N A N A Fax Voice on Demand N A N A MESSAGE CENTER PC MC Fax Forwarding N A N A Pagin...

Page 22: ...at Scan to LAN JPEG PDF TIFF JPEG PDF TIFF BUNDLED SOFTWARE For Windows Printer Driver Brother Brother TWAIN Brother Brother Veiwer Scan Soft Scan Soft Paper Port 8 0 Win95 XP PC Fax Brother PC Fax B W Sending Receiving Win95 98 98SE Me 2000Professinal N T4 0 XP Brother PC Fax B W Sending Receiving Win95 98 98SE Me 2000Professinal N T4 0 XP Microsoft PC Fax Others N A N A Formats Import MAX BMP PC...

Page 23: ...CHAPTER 3 INSTALLATION ...

Page 24: ...1 2 Basic Layout of machine Set up Location 3 1 3 2 UNPACKING THE MACHINE 3 2 3 3 INSTALLATION WORK 3 3 3 3 1 Removing the Protective Parts 3 3 3 3 2 Attaching the Paper Supports 3 4 3 3 4 Install Phone Line and Power Cord 3 5 3 3 5 Installing the Ink Cartridges 3 6 3 3 6 Color Block Quality and Alignment Check 3 8 ...

Page 25: ...r example next to a window b Where it is likely to suffer a big difference in temperature and humidity between the maximum and minimum levels Normal operation environment is within 10 C to 35 C 20 to 80 RH and without any condensation c Where it is likely to be in a draft of cold air from an air conditioner or warm air from a heater or to receive direct radiant heat d Where it is likely to be exce...

Page 26: ...3 2 3 2 UNPACKING THE MACHINE The equipment consists of the following major components ...

Page 27: ...ace cable is done when installing the driver 1 Remove the protective seals 2 Open the scanner cover by pulling the release lever towards you 3 Remove the protector and the protective yellow bar Do not throw away the protective yellow bar You will need it in the future to transport the machine 4 Close the scanner cover ...

Page 28: ...per Supports 1 Attach the paper support to the paper tray 2 Attach the output paper support to the paper output slot and then pull out the extension 3 3 3 Load Paper 1 Fan the stack of paper well to avoid paper jams and misfeeds ...

Page 29: ...per is below the maximum paper mark 3 Press and slide the paper guide to fit the paper width 3 3 4 Install Phone Line and Power Cord 1 Connect the power cord 2 Connect one end of the telephone line cord to the jack on the machine marked LINE and the other end to a modular wall jack ...

Page 30: ...nner cover by pulling the release lever towards you The print heads will move to the ink replacement position 3 Push the four colored ink cartridge covers one at a time so they pop up 4 Remove the white shipping cover by pulling it towards you The bottom of the white shipping cover is wet with ink that will cause stains so wipe it clean before you place it down Do not throw away the white shipping...

Page 31: ...aining your hands and clothing peel the sealing tape gently and slowly Do not touch the ink opening on the cartridge or removed tape 7 Gently insert the black ink cartridge in the black ink position 8 Press the cover down until it clicks 9 Repeat Steps 5 to 8 to install each color ink cartridge Match the colors of the ink cartridge covers ...

Page 32: ...ed by the use of 3rd party ink or 3rd party ink cartridges Use only genuine Brother ink cartridges If you mix the colors by installing an ink cartridge in the wrong color position you must clean the print head several times after correcting the cartridge installation and before you start printing Once you open an ink cartridge install it in the machine and use it up within six months of installati...

Page 33: ...ress the 1 key YES and then machine starts cleaning the colors After cleaning is finished press the Fax Start key The machine starts printing PRINT QUALITY CHECK SHEET again and goes back to the first step of STAP A Step B Alignment Check The LCD shows IS STEP B OK 1 YES 2 NO Check the 600 DPI and 1200 DPI test print to see if No 5 most closely matches the OK sample No 0 Press the 1 key if No 5 ma...

Page 34: ...CHAPTER 4 THEORY OF OPERATION ...

Page 35: ...nk Jet Printing Mechanism 4 6 4 2 2 1 Paper pulling in registration feeding and ejecting mechanisms 4 6 4 2 2 2 Ink jet printing and capping mechanisms 4 8 4 2 2 3 Purging mechanism 4 11 4 2 2 4 Carriage drive mechanism 4 14 4 2 3 Sensors and Actuators 4 15 4 3 CONTROL ELECTRONICS 4 18 4 3 1 Configuration 4 18 ...

Page 36: ... USB interface Media station Scanner unit Paper feeding mechanism Power supply Ink jet printer unit Centronics parallel interface CCD unit CCD motor ADF unit ADF motor Ink jet print head unit Carriage motor Carriage ASSY Purge unit Host Compact Flash SmartMedia Memory Stick Paper feed motor Speaker ...

Page 37: ...ng mechanisms SCANNER MECHANISM ADF mechanism Document scanning mechanism INK JET PRINTING MECHANISM Paper pulling in registration feeding and ejecting mechanisms Ink jet printing and head capping mechanisms Purging mechanism Carriage drive mechanism SENSORS AND ACTUATORS ...

Page 38: ...4 3 SCANNER MECHANISM Ink jet printing and head capping mechanisms Purge mechanism Carriage drive mechanism Paper pulling in registration feeding and ejecting mechanisms INK JET PRINTING MECHANISM ...

Page 39: ... and document front and rear sensors The scanner unit consists of a scanner top cover CCD unit CCD drive mechanism CCD HP sensor and scanner base For details about the sensors refer to Subsection 4 2 3 Scanner base ADF document cover ASSY Document cover Document guide base Document ejection roller ADF motor Document feed roller Separation roller ASSY Scanner unit Scanner top cover CCD drive belt C...

Page 40: ...cover close the ADF document cover ASSY and start the scanning operation then the CCD drive mechanism will be driven The CCD motor built in the CCD unit rotates As illustrated below the CCD drive gear and idle pulley carry the CCD drive belt on the underside of the CCD unit so clockwise and counterclockwise rotations of the CCD motor move the CCD unit to the right and left respectively In this sca...

Page 41: ... roller is pulling in paper the paper feed roller rotates in the backward direction to register the leading edge of the pulled in paper Next the paper feed motor rotates clockwise to rotate the paper feed roller in the forward direction The paper will advance through the paper path During the paper feeding operation no rotation is transmitted to the ASF roller because of the planetary gear system ...

Page 42: ...SF ASF roller ASSY PF timing belt L PF roller pulley L Tension plate R PF timing belt S Ejection roller pulley Tension plate F Paper feed motor Paper ejection roller ASSY PF roller gear R ASF purge idle gear ASF purge switch gear 23 Gear 25 ...

Page 43: ...op on demand ink jet printing The print head has four ink jet units for four color inks Each of those units consists of 150 nozzles 150 channels covered with piezoelectric ceramic PZT a manifold and filter As illustrated below the pair of nozzle columns is staggered 150 2 1 149 Black Cyan Yellow Magenta 77 150 13 0387 mm 1 150 0 1693 mm 1 75 0 3387 mm 1 150 0 1693 mm 74 75 25 0613 mm Ink jet units...

Page 44: ...g the ink to jet out through the nozzle The jetted out ink drop will be splashed and produce a dot on paper held by the platen As the carriage holding the print head unit travels at the printing speed the controller sends print command pulses to the piezoelectric actuator driver circuit embedded in the print head unit 2 Ink cartridges The machine uses four ink cartridges black cyan yellow and mage...

Page 45: ... to the right and moves the head cap holder provided on the purge unit to the right together In the head cap holder is a head cap unit which is supported with a lift lever The rightward movement of the head cap holder turns the lift lever and pushes up the head cap unit to the position where the head caps come into tight contact with the print heads This way the nozzles will be capped ...

Page 46: ... illustration below Accordingly the ASF purge switching gear 23 which was shifted to the left by the purge lever will move to the right by the switching gear spring so as to become disengaged from the gear 25 and engaged with the purge bevel gear A See the illustration given on the next page This engagement will transmit the motor rotation to the purge bevel gear B on the purge unit This way when ...

Page 47: ... purge switching gear 23 is engaged with purge bevel gear A When the motor rotation is transmitted to the purge unit its counterclockwise rotation will drive the purge cam and its clockwise rotation the pump switching unit when viewed from the output gear of the motor When the paper feed motor rotates counterclockwise When the paper feed motor rotates clockwise ...

Page 48: ...age to align ink jet units with the mating head caps during purge operation After purging but before cleaning with the head wiper it pops in to release the carriage When the power is off the carriage lock keeps the print heads pressed against the head caps 2 Purging If activated the pump draws out ink to purge air bubbles or dust from the inside of the head nozzles and channels As the purge cam ro...

Page 49: ... Clockwise and counterclockwise rotations of the carriage motor move the carriage to the right and left respectively On the back of the carriage is the carriage encoder which tells the control circuitry the current carriage position counted based on the carriage motor position by using the encoder strip attached to the main chassis Carriage encoder Carriage Main chassis Carriage timing belt Idle p...

Page 50: ... when the leading edge of a new page has reached the starting position and when the scan for that page is over Document cover open sensor which detects whether the document cover is closed Scanner open sensor which detects whether the scanner unit is closed Registration sensor which detects the leading and trailing edges of paper which allows the controller to determine the registration timing and...

Page 51: ...since the viscosity of the ink varies depending upon the temperature Purge cam HP switch which detects whether the purge cam is in the home position Pump switching cam HP switch which detects whether the pump switching cam is in the home position These photosensors except the ink empty sensor that is a reflection type are a photointerrupter consisting of a light emitting diode and a light sensitiv...

Page 52: ...nner open sensor actuator Scanner open sensor Registration sensor actuator Pump switching cam HP switch Ink empty sensor Sensor support Driver PCB Paper width sensor Registration sensor Paper width sensor actuator Purge cam HP switch Purge unit Document cover Manual feed slot cover sensor Carriage PCB On this PCB is a head thermister also Carriage Carriage encoder Ink cartridge sensors Location of...

Page 53: ...tion MODEM ROM 4 8 MB SDRAM 8MB ASIC SUB GA Main driver connector Document cover open sensor ADF UNIT Document sensor PCB Document front sensor and document rear sensor ADF motor 10 pin 7 pin Registration sensor Paper width sensor Driver PCB 3 pin DC motor driver Stepping motor driver 2 pin 4 pin 4 pin Print head PCB Print head Print head Print head Print head INK JET PRINTER UNIT Carriage PCB Ink...

Page 54: ...CHAPTER 5 MAINTENANCE ...

Page 55: ...ENANCE CONTENTS 5 1 CLEANING 5 1 5 1 1 Cleaning the purge unit 5 1 5 1 2 Cleaning the print head unit 5 1 5 1 3 Cleaning the scanner glass 5 2 5 1 4 Cleaning the printer platen 5 2 5 2 REPLACING THE INK CARTRIDGE 5 3 ...

Page 56: ...TE Use a new Rubycel stick and do not use the used one for any other purge units NOTE During the cleaning jobs take care not to touch the head caps or wiper directly by hand or scratch their surfaces Do not remove them from the head cap holder 5 1 2 Cleaning the print head unit 1 Remove the print head unit from the carriage 2 Soak a Rubycel stick in Glycerol cleaner 3 Clean the printing surface of...

Page 57: ...n the scanner glass the glass strip under the film and the white film with isopropyl alcohol on a soft lint free cloth 5 1 4 Cleaning the printer platen Unplug the machine from the AC power outlet before cleaning the printer platen Clean your machine printer platen wipe it with a soft lint free cloth that is dry ...

Page 58: ...K 3 Press Menu Set key If one or more ink cartridges are empty for example Black the LCD shows INK EMPTY BLACK and PLS OPEN COVER 4 Pull the Scanner cover release lever and lift the Scanner cover 5 Press the appropriate colored ink cartridge cover to open it and then remove the ink cartridge 6 Open the new ink cartridge bag for the color shown on the LCD and then take out the ink cartridge 7 Hold ...

Page 59: ...1 YES 2 NO If the ink cartridge you installed is not a brand new one please make sure to select 2 10 For each new cartridge press 1 on the dial pad to reset the ink dot counter for that color automatically The machine will enter a cleaning cycle for approximately 3 minutes for each replaced cartridge The LCD alternately shows CLEANING and PLEASE WAIT When the machine completes the cleaning cycle t...

Page 60: ...CHAPTER 6 DISASSEMBLY REASSEMBLY LUBRICATION AND ADJUSTMENT ...

Page 61: ...Document Output Support Extension 6 23 6 1 6 Manual Feed Slot Cover and Rear Cover 6 24 6 1 7 Main PCB Shield Case and Scanner Unit Together with Document Cover 6 25 6 1 8 Control Panel ASSY 6 30 6 1 9 Disassembly of the Control Panel ASSY 6 31 6 1 10 Disassembly of the Scanner Unit 6 32 6 1 11 Edge Cover Scanner Links and Their Guides 6 37 6 1 12 Main Cover 6 38 6 1 13 Media Module Media Cover Me...

Page 62: ...essure Holders 6 63 6 1 24 Paper Chute 6 65 6 1 25 Star Wheel Support and Platen 6 65 6 1 26 Flushing Foam Case 6 67 6 1 27 Main Chassis 6 68 6 1 28 Ink Empty Sensor PCB 6 69 6 1 29 Paper Feed Motor PF Timing Belts PF Roller Pulley L Paper Feed Roller Ejection Roller Pulley and Paper Ejection Roller 6 70 6 1 30 Extension Tube Ink Absorber Box and its Felts and Antistatic Brush 6 73 6 1 31 Harness ...

Page 63: ...ore handling the PCBs touch a metal portion of the machine to discharge static electricity otherwise the electronic parts may be damaged due to the electricity charged in your body 7 When transporting PCBs be sure to wrap them in conductive sheets such as aluminum foil 8 Be sure to reinsert self tapping screws correctly if removed 9 Tighten screws to the torque values listed on the following pages...

Page 64: ...10 7 1 Flat cable clamp Taptite cup B M3x8 2 0 69 0 10 7 1 Edge cover Taptite cup B M3x10 4 0 59 0 10 6 1 Scanner link guides Taptite cup B M3x10 2 0 59 0 10 6 1 Main cover Screw bind B tite M4x12 3 0 98 0 10 10 1 Taptite cup B M3x10 1 0 59 0 10 6 1 Media PCB frame To main chassis Taptite cup S M3x6 2 0 78 0 10 8 1 Media cover To lower cover Taptite cup B M3x10 1 0 59 0 10 6 1 Media PCB frame To m...

Page 65: ...S M3x6 1 0 78 0 10 8 1 Carriage motor Screw pan s p washer M3x6 2 0 69 0 10 7 1 Paper chute Shoulder screw 1 0 78 0 10 8 1 Taptite cup S M3x6 1 0 78 0 10 8 1 Sensor support Ink empty sensor Taptite cup S M3x6 1 0 78 0 10 8 1 Star wheel support Taptite pan B M3x10 2 0 59 0 10 6 1 Main chassis Screw bind B tite M4x12 4 0 98 0 10 10 1 Ink empty sensor PCB Taptite cup B M3x8 1 0 59 0 10 6 1 Tension pl...

Page 66: ...s when disassembling the machine except when removing the print head unit Telephone line cord Input paper support Output paper support How to Access the Object Component On the next page is a disassembly order flow which helps you access the object components To remove the purge unit for example first find it on the flow and learn its number in this case You need to remove parts numbered and so as...

Page 67: ...at cables Encoder strip Flushing foam case Driver PCB Carriage rail FFC stopper 2 NOTE 8 Harness support film L Main PCB Min PCB shield frame NCU PCB NCU PS shield box Power supply PCB Sensor support Ink empty sensor PCB NOTE 9 Paper feed motor PF timing belts PF roller pulley L Paper feed roller Ejection roller pulley Paper ejection roller ADF components on the upper ADF chute Gear cover Separati...

Page 68: ...new one replace also the ink absorber box and ink cartridges with new ones Removal procedure 1 Plug the power cord into a wall socket 2 Press the Ink key to place the machine in the ink management mode 3 Press the 2 key to choose 2 REPLACE INK The PLS OPEN COVER will appear on the LCD 4 Open the scanner unit The carriage automatically moves left to the ink replacement position 5 Unplug the power c...

Page 69: ...release it from the two latches on the carriage and the boss of the print head unit Setting the head clamp springs Viewed from the right Carriage Head clamp spring L Print head unit Head clamp spring R Crescent ring Carriage Head clamp spring R Carriage Latches Boss of the print head unit ...

Page 70: ... main head power line from the bosses provided on the left side of the chassis in the direction of arrow as shown below NOTE There are three head flat cables wide W medium M and narrow N To remove the print head you need to disconnect the head flat cables W and M from the print head unit in steps 13 and 14 The head flat cable N is connected to the carriage PCB 11 Tilt the print head unit towards y...

Page 71: ...d flat cable W driver head signal line NOTE Do not touch the printing ends nozzles of the print head unit or the ink orifices of the ink cartridges doing so will not only stain your hands with ink but result in an ink jet out failure Once you touch them clean them with a dedicated cleaning stick and liquid NOTE Be sure to put a head nozzle seal and filter seal on the print head unit as shown below...

Page 72: ... unit to fix the head flat cables M and W taking care not to bend the head flat cable W Rear Head flat cables W and M Print head unit Viewed from the left Ribs Hook Carriage PCB FFC stopper 1 19 Remove the head nozzle seal 20 Tilt the print head unit towards you and put it into the carriage taking care not to bump the printing face of the print head unit against the carriage components or others 2...

Page 73: ... 29 Update the head property information stored in the EEPROM of the driver PCB referring to Appendix 2 A2 3 30 Load paper into the paper tray of the ASF 31 Press the 0 and 9 keys in this order to print out a test pattern On the printed PRINT QUALITY CHECK SHEET check the color print quality according to the STEP A instructions Refer to CHAPTER 7 Subsection 7 5 5 If white horizontal streaks are fo...

Page 74: ...ver Stopper tab Inside of the ADF cover Correct Wrong 2 Remove the document support 3 Release the two latches of the document guide base and slide it up straight along the guides NOTE Do not turn it to the left Doing so will break the groove sections of the document guide base Reassembling Notes When setting the ADF cover back into place fit its bottom edge under the stopper tabs as illustrated ab...

Page 75: ...F Components on the Upper ADF Chute Gear cover 1 As illustrated below insert the tip of a flat screwdriver into the slot and lift up the right edge of the gear cover arrow and move the gear cover to the front arrow ...

Page 76: ...t feed roller ASSY remove the plastic retaining ring Lift up the rear ends of them and take them out together with bushings S NOTE Take care not to drop bushings S NOTE Do not remove the gear from the rear end of the document feed roller ASSY Once removed the gear will become unusable and a new gear will have to be put back in ...

Page 77: ... angle as illustrated on the previous page Reassembling Note After setting the rear end of the separation roller ASSY or document feed roller to the ADF drive unit fit its bushing into the cutout provided in the ADF drive unit with its rib facing up Then set the plastic retaining ring inside the upper ADF chute as illustrated on the previous page Separation rubber unit ADF thickness adjuster and p...

Page 78: ...er shaft press the latch to the right and take out the pressure rollers and their shaft Then remove their springs ADF thickness adjuster Taptite pan B M3x6 ADF thickness adjuster Upper ADF chute Rear Pressure rollers Pressure roller shaft Pressure roller springs Latches When setting the ADF thickness adjuster do not put the boss provided on the underside of the adjuster on the guide Wrong position...

Page 79: ...d of the upper ADF chute Latching the upper ADF chute Viewed from Y Y Taptite cup B M3x10 Rear Latches Upper ADF chute Document cover 4 1 2 3 Left Latches Latches Tabs Document cover Upper ADF chute Reassembling Note When latching the upper ADF chute first fit tabs 1 of the right end into the openings provided in the document cover then press latches 2 3 and 4 into place in this order as shown abo...

Page 80: ...cument front sensor actuator Fully turn the document rear sensor actuator counterclockwise then lift it up Document sensor PCB 2 Take the document sensor harness out of the cable hooks then disconnect it from the document sensor PCB 3 Press the locking pawl to the front and take out the document sensor PCB ...

Page 81: ...move the pawled bushing from the front end of the document ejection roller shaft by pulling its pawls outwards 6 Slide the rear bushing to the rear and then lift up the document ejection roller ASSY NOTE Do not remove the gear from the rear end of the document ejection roller ASSY Once removed the gear will become unusable and a new gear will have to be put back in ...

Page 82: ...SY 8 Pull either of the front and rear supports of the document pressure bar outwards and remove the document pressure bar The spring also comes off Document pressure bar Supports ADF document cover ASSY Document pressure bar Spring Wrong Correct Setting the spring Viewed from X Spring X Reassembling Note After setting the document pressure bar check in the direction of arrow X that the spring is ...

Page 83: ...er ADF chute 13 Lift up the lower ADF chute in the direction of the arrow shown below taking care not to touch the anti static brush 14 Press the latch to the left and remove the pinch rollers and its shaft Grounding wire ADF drive unit When reinstalling the lower ADF chute turn the planet gear counterclockwise when viewed from the rear Planet gear ADF motor harness Grounding wire Document sensor ...

Page 84: ...sembling Note Before reinstalling the lower ADF chute to the document cover be sure to turn the planet gear on the ADF drive unit counterclockwise when viewed from the rear as illustrated on the previous page Reassembling Note For routing the ADF motor harness document sensor harness and grounding wire refer to Subsection 6 1 31 Harness routing A Secure the grounding wire at the angle shown on the...

Page 85: ... cover 3 Press the right and left latches of the document cover open sensor with the tip of a flat screwdriver as shown below and push it down Latches Document cover Document cover open sensor harness Document cover open sensor 4 Slightly open the ADF document output support extension and remove it while warping it Document cover ADF document output support extension ...

Page 86: ...and Rear Cover 1 Open the manual feed slot cover arrow then release both of the bosses from the holes provided in the paper tray arrow using the tip of a flat screwdriver 2 Remove the four screws and pull out the rear cover to the rear ...

Page 87: ...ield case in the direction of arrows and NOTE Take care not to scratch the CCD flat cable routing above the main PCB shield case NOTE After the rear cover and main PCB shield case have been removed you may install an optional LAN board to the main PCB CCD flat cable Taptite cup B M3x10 Taptite cup S M3x6 Main PCB shield case Rear Main PCB shield frame Main PCB ...

Page 88: ...rness of the ADF motor document sensor document cover open sensor from the driver PCB then release it from cutouts x and y in the harness support film L CCD flat cable Wrapping the guide film around the CCD flat cable Folding a new CCD flat cable Routing the harnesses Main cover CCD flat cable guide film Main PCB ADF motor document sensor document cover open sensor harness Panel harness Panel harn...

Page 89: ...r unit further and lift up its rear edge to disengage it from the main cover in the direction of arrow Be careful with this boss provided for the scanner open sensor actuator Scanner link Panel harness CCD flat cable Main cover Scanner unit Scanner link support Releasing the scanner link from the scanner link support secured to the underside of the scanner unit Lock Boss Scanner link Scanner relea...

Page 90: ...tite bind B M4x12 Panel harness Scanner unit Cable sheath Cable sheath Hinge Hinge Cable binder Latch Harness ADF motor document sensor document cover open sensor Releasing the harness grounding wire covered with a cable sheath and bound with a cable binder Grounding wire 13 From the hinge base R remove the hinge arm as shown below Remove the three screws and release the hinge base R 14 From the h...

Page 91: ...ven on page 6 27 When connecting the ADF motor document sensor document cover open sensor harness to the driver PCB be sure to route it through cutouts x and y provided in the harness support film L See the illustration given on page 6 26 When connecting the panel harness to the driver PCB be sure to route it through cutout z provided in the harness support film L See the illustration given on pag...

Page 92: ...ntrol panel ASSY is separated from the scanner unit For the disassembly procedure of the control panel ASSY and scanner unit refer to Subsections 6 1 9 and 6 1 10 respectively 5 Remove the lever spring Insert the tip of a flat screwdriver into slit s push up the lock and remove the scanner release lever in the direction of the arrow s Control panel ASSY Panel harness Scanner base Lock Scanner rele...

Page 93: ...orcement plate and FPC key FPC key Control panel LCD Taptite cup B M3x6 Control panel PCB Scanner open sensor Reinforcement plate 4 As shown below pull the lock arms outwards to release the LCD and pull the LCD flat cable gently LCD Rear Lock arm LCD flat cable Lock arm Reassembling Notes Before reinstalling the LCD to the control panel wipe fingerprints or dust off the LCD surface and control pan...

Page 94: ...Unit The disassembly job of the scanner unit should be done in a clean room to prevent dust or dirt from getting into the scanner unit 1 Remove the four screws from the scanner top cover 2 Separate the scanner top cover from the scanner base ...

Page 95: ...ble and new part will have to be put back in CCD drive belt CCD drive belt CCD unit turned upright Toothed side facing outwards Boss a Boss b Boss b Belt spring Belt clip Adjusting the length of the CCD drive belt at the left front end Right rear end of the CCD drive belt Scanner base CCD idle pulley CCD motor gear Underside of the CCD unit turned upright CCD drive gear Routing the CCD drive belt ...

Page 96: ...ed using new double sided adhesive tape 7 Lift up the CCD rail together with the CCD unit from the scanner base then pull out the CCD rail NOTE When handling the CCD unit do not touch the CCD PCB or glasses but hold the hatched sections as shown on the next page CCD unit CCD rail CCD PCB CCD HP sensor Panel harness Double sided adhesive tape Scanner base CCD flat cable Double sided adhesive tape C...

Page 97: ...he CCD HP sensor plate 10 Remove the two screws and take off the flat cable clamp See the next page 11 To take out the panel harness remove sponges F and R that are backed with adhesive tape NOTE Once removed those sponges will become unusable and new parts will have to be put back in ...

Page 98: ... reassembling the components inside the scanner unit use screws Taptite cup B M3x8 Never use longer ones e g M3x10 Using longer ones will bore a hole in the scanner base When setting the CCD drive belt back to the scanner base refer to page 6 33 Set the rear end of the belt within the range specified on that page At the left front end hook the belt spring over boss b and then check that the distan...

Page 99: ...es remove screw y Pull up the rear end of each scanner link guide in the direction of arrow and slide the guide to the rear arrow 4 Remove the support chips For easier removal access them from the inside of the main cover after removing the main cover Edge cover x x x x Scanner link guide Scanner link Scanner link spring Support chip y y Main cover Support chip Scanner link guide Scanner link Scan...

Page 100: ... the hooks provided on the inside of the main cover 3 Lift up the main cover CAUTION After removing the main cover do not turn the machine upside down The main chassis may be warped or distorted so that the print quality could deteriorate Main cover Hook a b a a Hook Cover retainer Media cover Lower cover Cover retainer a Screw bind B tite M4x12 b Taptite cup B M3x10 ...

Page 101: ...a Flat Cables 1 Remove the three screws two c and one d as shown below 2 Unlatch the media PCB frame and take the media module out of the machine 3 Disconnect the media flat cables 1 and 2 from the media PCB and the main PCB c Taptite cup S M3x6 d Taptite cup B M3x10 ...

Page 102: ... e f f e Taptite cup S M3x6 f Taptite cup B M3x10 Reassembling Notes When using a new media flat cable fold it as specified on the previous page Be sure to route the media flat cables 1 and 2 and fit their flat core over the tab of the harness support film L as illustrated in Subsection 6 1 31 Harness routing B ...

Page 103: ...at cable M main head power line 2 Remove the three screws from the main PCB shield frame 3 Pull out the main PCB shield frame which holds the main PCB so that the main PCB will be disconnected from the driver PCB 4 Remove the seven screws three g and four h and release the main PCB from its shield frame Main PCB shield frame Main PCB g g g h h h h g Screw pan M3x6 h Taptite cup S M3x6 ...

Page 104: ...uting C If the main PCB is replaced with a new one be sure to install the update data to the flash ROM of the new main PCB referring to Appendix 2 A2 1 Then make the machine enter the maintenance mode by pressing the Menu 2 8 6 and 4 keys in this order after reassembly and then perform the following Sensor operational check Function code 32 Operational check of control panel PCB Function code 13 A...

Page 105: ...ensor harness from the main PCB if the main PCB has not been removed 2 Remove the five screws from the rear side of the ASF and unlatch the ASF from the main chassis Latch ASF Taptite cup S M3x6 Positioning boss Main chassis Positioning boss Manual feed slot cover sensor harness ...

Page 106: ...F spring Bank ASSY Latches a Latch b Latch ASF roller ASSY Separation pad ASSY Bushing ASF shaft ASF roller ASSY Reassembling Notes Route the manual feed slot cover sensor harness on the underside of the ASF base as illustrated on the previous page When setting the bank ASSY to the ASF base turn the end of the ASF spring clockwise when viewed from the left and fit it into the recess provided in th...

Page 107: ...ed and take out the FG plate L Through the cutout provided in the FG plate L the paper feed motor harness and ink empty sensor harness are routed 3 Remove two screws h 4 Disconnect the power supply harness from the driver PCB 5 Lift up the NCU PS shield box while taking out the power supply harness from the cable guides f and g Taptite cup S M3x6 h Taptite cup B M3x10 ...

Page 108: ...NCU harness i k and m Taptite cup S M3x6 j Screw pan washer M4x8DB Reassembling Notes Secure the NCU PCB to the lower NCU PS shield with a screw while pressing the modular jacks against the openings provided in the lower NCU PS shield When connecting the NCU harness be careful with the orientation Connect the non taped side of the harness to the NCU PCB As shown on the previous page route the AC c...

Page 109: ...ker spring in the direction of arrow and pull it up arrow 2 Take the speaker up and out of the lower cover Reassembling Notes Route the speaker harness as illustrated above and in Subsection 6 1 31 Harness routing C and Harness routing E ...

Page 110: ...not to lose the spring 3 Remove two screws n one from the rear side of the purge unit and the other from the right side of the main chassis not from the purge unit stopper shown on the next page 4 Pull up the drain tube from the drain tube joint NOTE Pinch the end of the drain tube with a clip to prevent drained ink from leaking out and making stains on the machine 5 Pull the purge unit to the fro...

Page 111: ...tch Red leads Latches Viewed from the front Viewed from the rear Rear p Purge unit stopper p Taptite cup B M3x8 Reassembling Notes When installing the purge unit support set its spring on the hook of the support and then secure them to the main chassis with the screw as illustrated on the previous page When installing the purge unit be sure to fit the end of the drain tube over the drain tube join...

Page 112: ... driver PCB Head flat cable N driver carriage PCB Head flat cable W driver head signal line Carriage motor harness Ink empty sensor harness Paper feed motor harness 2 Remove the four screws 3 Slide the driver PCB to the left when viewed from the rear and remove it from the main chassis ...

Page 113: ...ing Notes For easier installation of the driver PCB pull the two sensor actuators to the rear and fit corners X and Y into over opening x and pawl y as illustrated on the previous page When reinstalling the harness support film L to the main chassis route the head flat cable M through the slit provided in the film L and set the flat core onto the flat cable M Then fit the flat core over the tab of...

Page 114: ...dating of paper feeding correction value Function code 66 Alignment of vertical print lines Function code 65 Operational check of LCD Function code 12 Set an ID code and head property data to the machine Refer to Appendix 2 A2 2 and A2 3 The machine automatically enters the maintenance mode Then perform the following EEPROM customizing Function code 74 CCD scanner area setting Function code 55 Set...

Page 115: ...pulley holder Pulley spring b a Encoder strip Carriage Strip guide a Screw pan s p washer M3x6 b Shoulder screw c Taptite cup S M3x6 2 Move the carriage to the center of its travel 3 Loosen two screws a and c on the idle pulley holder See the above illustration 4 While pushing the idle pulley holder to the right remove the carriage timing belt from the carriage motor pulley and idle pulley NOTE Be...

Page 116: ...ncoder strip through the strip guide provided on the back of the carriage so that the encoder strip will route as illustrated on the previous page and the marked end comes to the left Then hook the marked end on the spring hooked on the main chassis so that the mark points up Before tightening screw c on the idle pulley holder move the carriage to the right end home position ...

Page 117: ...ow then remove it from the pawls provided on the main chassis This releases the head flat cable M main head power line The flat core also comes off Rear Head flat cable M main head power line Harness support film L Harness support film L Film s tab to be fitted over the lower edge of the film Main chassis Pawls Slit Paper feed motor ...

Page 118: ...shipping cover 3 Remove the flat cable clamp and release the three head flat cables according to the following steps Press the center support inwards arrow and pull it to the rear arrow Push tab t in the direction of arrow and pull it to the rear arrow Release the three flat cables from the two bosses provided on the flat cable clamp ...

Page 119: ...riage rail Main chassis Carriage rail clamp spring Carriage End of the carriage rail Latches Latch NEVER remove or loosen this screw 6 Take the carriage out of the main chassis NOTE Three oil impregnated carriage felts will drop from the carriage 7 Remove the carriage timing belt from the back of the carriage Carriage Carriage timing belt Rear Carriage Viewed from the bottom Oil impregnated carria...

Page 120: ...mp springs in the direction of the arrow shown below to release it from the two latches on the carriage and the boss of the print head unit Setting the head clamp springs Viewed from the right Carriage Head clamp spring L Print head unit Head clamp spring R Crescent ring Carriage Head clamp spring R Carriage Latches Boss of the print head unit ...

Page 121: ...s of the head flat cables W and M from the bosses provided on the left side of the chassis in the direction of arrow as shown below NOTE There are three head flat cables wide W medium M and narrow N To remove the print head you need to disconnect the head flat cables W and M from the print head unit in steps 13 and 14 The head flat cable N is connected to the carriage PCB 11 Tilt the print head un...

Page 122: ...cable M main head power line Head flat cable W driver head signal line Print head unit NOTE Do not touch the printing ends nozzles of the print head unit or the ink orifices of the ink cartridges doing so will not only stain your hands with ink but result in an ink jet out failure Once you touch them clean them with a dedicated cleaning stick and liquid NOTE Be sure to put a head nozzle seal and f...

Page 123: ...r to Subsection 6 1 1 steps 15 through 33 If the print head unit is replaced with a new one update the head property information stored in the EEPROM of the driver PCB referring to Appendix 2 3 If the print head unit or carriage is replaced correct the positioning error of the print head unit referring to Section 6 3 ADJUSTMENT Adjust the alignment of vertical print lines referring to CHAPTER 7 Su...

Page 124: ...Purge Lever Purge Shaft and ASF Purge Switching Gear 23 1 Press the right end of the purge shaft inwards and pull it out of the purge lever The purge lever spring also comes off 2 Remove the ASF purge switching gear 23 and its spring ...

Page 125: ... the paper pressure holders 3 Remove the sensor actuator from each of the paper pressure holder L and the adjacent paper pressure holder M together with its spring Actuator springs Sensor actuators Actuator spring Paper pressure holder M Sensor actuator Hooking the actuator spring Boss Paper pressure holder L Straight end of the actuator spring ...

Page 126: ...ith new ones attach them as illustrated below Rollers Paper pressure holder Center film Left and right films When hooking actuator springs onto the paper pressure holders M and L be sure to fit the straight end of each spring outside the boss as illustrated on the previous page ...

Page 127: ...e star wheel support remove the screw that secures the sensor support of the ink empty sensor PCB NOTE The sensor support cannot be released from the main chassis completely since the ink empty sensor harness is routed on the underside of the main chassis 2 Remove the two screws that secure the star wheel support Platen Taptite pan B M3x10 Star wheel support Sensor support Ink empty sensor PCB Tap...

Page 128: ...per feed roller shaft tilt the platen towards you and lift it up Hook Platen Hook Guide P Roller support plate p Paper ejection roller Paper feed roller Reassembling Notes When setting the platen back into place fit guide P over roller support plate p When fitting star wheel springs in star wheels take care not to mistake silver ones for copper ones The silver ones are for star wheels A and the co...

Page 129: ... push down the lock arm arrow and remove the flushing foam case in the direction of arrow Reassembling Notes To set the flushing foam case back into place lightly push down the lock arm arrow with a screwdriver and slide the case to the right ...

Page 130: ...pply harness from the driver PCB 3 Remove the four screws and lift up the main chassis NOTE When lifting it up hold sections Z by hand Do not touch other sections that may be sharp edged Main chassis Screw bind B tite M4x12 Plain washer Rubber bushing Paper feed motor harness Ink empty sensor harness Lower cover Plain washer Rubber bushing Z Z Reassembling Notes When securing the main chassis to t...

Page 131: ...mpty sensor harness from the cable guides provided on the underside of the main chassis 3 Remove the screw from the ink empty sensor PCB Ink empty sensor harness Ink empty sensor Cable guide Sensor support Taptite cup B M3x8 Ink empty sensor PCB Cable guide Reassembling Notes Route the ink empty sensor harness through the cable guides provided on the underside of the main chassis as illustrated ab...

Page 132: ...ew a from the tension plate R If you do not need to remove the tension plate R loosen screw a This decreases the tension of the PF timing belt L 2 Remove two screws b and release the paper feed motor from the main chassis 3 Unhook the tension spring and remove the tension plate R 4 Remove the PF timing belt L a and b Screw pan s p washer M3x6 ...

Page 133: ... and ASF purge idle gear 11 Remove the bushing R from the paper feed roller shaft and main chassis and then slide the paper feed roller to the right and lift it up To remove the paper ejection roller follow steps 12 through 14 12 Remove the ejection roller pulley by pulling its pawls outwards 13 Remove the retaining ring from the right end of the paper ejection roller shaft then push the bushing i...

Page 134: ...f the paper feed roller be sure to set the washer on the bushing L and bring it into contact with the side frame of the main chassis After that press the PF roller pulley L to the right to eliminate a gap between the PF roller pulley L and crescent ring When securing the tension plate F with a screw keep its tension spring well balanced When setting the paper feed motor back into place face the co...

Page 135: ...the direction of the arrow shown below NOTE Do not remove the ink absorber box unless it requires replacement When replacing it set a new one soon after the removal to prevent the machine from getting stained with drained ink NOTE If the ink absorber box or the surrounding parts are stained with ink wipe them with a waste cloth Routing the extension tube Ink absorber box Lower cover Lock arm Ink a...

Page 136: ...le and new one will have to be put back in Lower cover Antistatic brush Reassembling Notes When inserting the end of the extension tube into the slit of the ink absorber felts route the tube in a gentle curve as illustrated on the previous page After insertion route the tube through the tube guide without flattening it out ...

Page 137: ...ument cover Binder Cable guide provided on the document cover Document cover open sensor harness Left Cable hooks Lower ADF chute Document sensor PCB Document sensor harness Cable hooks Document cover Correct Wrong Rear Binder Harness routing B Media flat cables 1 and 2 on the lower cover Boss Media PCB Media flat cable 2 21 pin Media flat cable 1 22 pin Cable guides Cover retainer Cable guide Fla...

Page 138: ...lm L Flat core Tab of the harness support film L Main driver connector Main PCB Main PCB shield frame Rear Speaker harness Manual feed slot cover harness Slit Harness routing D Power supply harness ink empty harness paper feed motor harness and head flat cable M main head power line Driver PCB Head flat cable M main head power line Ink empty sensor harness Harness support film L Paper feed motor h...

Page 139: ...Head flat cable M main head power line Head flat cable W driver head signal line Head flat cable N driver carriage PCB Harness support film R Purge switch harness blue white Carriage motor harness Carriage motor FG plate R Speaker harness Power cord Cable guides Rear Power supply harness NCU harness Ink empty sensor harness Paper feed motor harness FG plate L Head flat cable M main head power line...

Page 140: ...ease with a brush 0 5 mm dia ball 1 mm dia ball 2 mm dia ball 3 mm dia ball Rice sized pinch of grease 4 mm dia ball 5 mm dia ball Molykote PG662 Dow Corning PG3 PG4 PG5 Molykote EM 30LG or EM 30L Dow Corning EM0 5 EM1 EM2 EM3 EM4 EM5 Molykote EM 50LS Dow Corning EML3 EML4 EML5 Conductive grease FLOIL 951P 32 Kanto Kasei Ltd P3 1 ADF thickness adjuster ...

Page 141: ...6 79 2 Separation roller and document feed roller 3 Document ejection roller ...

Page 142: ... to 10 points on the CCD rail and move the CCD unit to the right and left ends of its travel CCD rail CCD unit P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 NOTE Keep the CCD drive belt and other parts free from lubricant P3 5 Paper chute Paper chute Main chassis EM4 EM4 ...

Page 143: ... 6 Star wheel support Star wheel support EM3 EM3 Joint with the paper ejection roller shaft 7 Platen Platen EM5 Joint with the paper feed roller shaft EM4 EM5 EM4 Joint with the paper ejection roller shaft ...

Page 144: ...r feed roller paper ejection roller and PF roller pulley L Paper feed roller Paper ejection roller PF roller pulley L EM0 5 Contact with the retaining ring Joint between the shaft and busing EM3 EM3 EM1 EM1 EM0 5 ...

Page 145: ...6 83 9 Carriage rail Apply a thin coat of grease to the right and left edges of the carriage rail with a brush Carriage rail Carriage Main chassis P3 P3 10 Main chassis slideway of the carriage guide ...

Page 146: ...6 84 11 Purge shaft EM4 Main chassis ...

Page 147: ...6 85 12 Carriage Viewed from the rear After lubrication more this to the right and left Carriage EM2 EM4 EM4 EM3 EM3 ...

Page 148: ...on the back of the machine and secure it with the lock wires Connect the other end of the interface cable to the printer port of your PC and secure it with the two screws NOTE You may use the USB instead of the parallel interface port 4 While holding down the Menu key plug the machine s power cord into a wall socket Then open the scanner unit 5 Press the 6 3 and 4 keys in this order The carriage w...

Page 149: ... window will appear as shown below Printing out Incline Adjust test patterns and turning the head adjuster lever 11 Drag and drop the INCLINE PRN icon onto the Brother MFC 5200C icon in the Filedrgs window The Incline Adjust test chart will be printed out 12 Repeat step 11 four times more to get a total of five printouts ...

Page 150: ...st patterns on those five printouts If pattern 00 is the least uneven print the adjustment has been completed If pattern 01 is the least uneven print for example turn the head adjuster lever to the front by one division if pattern 02 is turn the lever by two divisions if pattern 03 is If the uppermost pattern no number assigned is the least uneven print go back to step 8 17 Repeat steps 15 and 16 ...

Page 151: ...CHAPTER 7 MAINTENANCE MODE ...

Page 152: ...8 Operational Check of Control Panel PCB 7 16 7 5 9 Sensor Operational Check 7 17 7 5 10 Fine Adjustment of Scanning Start End Position 7 18 7 5 11 CCD Scanner Area Setting 7 19 7 5 12 Setting the Sensing Reference Level of the Ink Empty Sensor 7 20 7 5 13 Alignment of Vertical Print Lines 7 21 7 5 14 Updating of Paper Feeding Correction Value 7 23 7 5 15 Updating of Head Property Information 7 25...

Page 153: ...u switch the dialing type during a telephone call from Tone to Pulse Navigation keys Menu Set Lets you access the Menu to program and store your settings in the MFC Press to scroll forward or backward to a menu selection Also you can use these keys to do an alphabetical search for the names of stored numbers Search Speed Dial Lets you look up numbers that are stored in the Dialing memory It also l...

Page 154: ...uce Lets you enlarge or reduce copies depending on the ratio you select Scan key Scan to Lets you scan the next original and select the destination in your computer Such as a Word processing graphics or E mail application Media card or on a Network Black Copy Makes a black and white copy Color Copy Makes a full color copy Liquid Crystal Display LCD Displays messages on the screen to help you set u...

Page 155: ...nctions listed in Section 7 3 enter the corresponding 2 digit function code with the numerical keys on the control panel The details of each maintenance mode function are described in Section 7 5 NOTES Pressing the 9 key twice in the initial stage of the maintenance mode makes the equipment exit from the maintenance mode restoring it to the standby state Pressing the Stop key after entering only o...

Page 156: ...art End Position 7 5 10 7 18 55 CCD Scanner Area Setting 7 5 11 7 19 57 Setting the Sensing Reference Level of the Ink Empty Sensor 7 5 12 7 20 65 Alignment of Vertical Print Lines 7 5 13 7 21 66 Updating of Paper Feeding Correction Value 7 5 14 7 23 68 Updating of Head Property Information 7 5 15 7 25 69 Initial Adjustment of PWM Value Aging of the carriage 7 5 16 7 26 74 EEPROM Customizing 7 5 1...

Page 157: ... those selectors but you may allow them to access user accessible selectors which are shaded in the firmware switch tables in Appendix 4 The service personnel should instruct end users to follow the procedure given below 1 Press the Menu and Receive Mode keys in this order The LCD clears the current display NOTE The Receive Mode key is disabled during standby for redialing and timer 2 Press the 0 ...

Page 158: ... One touch dialing Speed dialing Group dialing All of these will be initialized These will not be initialized EEPROM customizing code 4 digit This will not be initialized Note that the first digit of the 4 digit code will be initialized to 0 If the code is 1001 for example it will be initialized to 0001 NOTE you replace the driver PCB with one used for other facsimile equipment carry out this proc...

Page 159: ...the following a PWM value for controlling the lower limit of the A D converter reference voltage 1 byte b Max allowable value of a above 1 byte c Voltage divider ON OFF level for red image 1 byte d Voltage divider ON OFF level for green image 1 byte e Voltage divider ON OFF level for blue image 1 byte f Voltage divider ON OFF level for monochrome image 1 byte g Compensation data for background col...

Page 160: ...7 8 Scanning Compensation Data List ...

Page 161: ... station for repair then you should instruct him her to carry out this procedure if possible before packing and transporting the machine For the user access to the maintenance mode refer to page 5 3 Operating Procedure 1 Press the 0 and 6 keys in this order in the initial stage of the maintenance mode The CCD unit will move to the right end of its travel during which the MAINTENANCE 0 will appear ...

Page 162: ...Allowable up to the ADF capacity The DOC READY will appear on the LCD 2 Press the 0 and 8 keys in this order While counting the documents the equipment feeds them in and out displaying the current count on the LCD as shown below Current count 1st page in this example 3 After counting all documents the equipment shows the final count To return the equipment to the initial stage of the maintenance m...

Page 163: ... function prints out test pattern 1 to allow the service personnel to check for record data missing or print quality Operating Procedure Press the 0 and 9 keys in this order in the initial stage of the maintenance mode The figure below shows test pattern 1 Test Pattern 1 ...

Page 164: ...mode setting WSW04 TRANSFER facility setting WSW05 1st dial tone and busy tone detection WSW06 Pause key setting and 2nd dial tone detection WSW07 Dial tone setting 1 WSW08 Dial tone setting 2 WSW09 Protocol definition 1 WSW10 Protocol definition 2 WSW11 Busy tone setting WSW12 Signal detection condition setting WSW13 Modem setting WSW14 AUTO ANS facility setting WSW15 REDIAL facility setting WSW1...

Page 165: ...elector 8 WSWXX 0 0 0 0 0 0 0 0 3 Use the right and left arrow keys to move the cursor to the selector position to be modified 4 Enter the desired number using the 0 and 1 keys 5 Press the Set key This operation saves the newly entered selector values onto the EEPROM and readies the equipment for accepting a firmware switch number 6 Repeat steps 2 through 5 until the modification for the desired f...

Page 166: ...e switches Operating Procedure 1 Press the 1 key twice in the initial stage of the maintenance mode The PRINTING will appear on the LCD 2 The equipment prints out the configuration list as shown in the figure below 3 Upon completion of printing the equipment returns to the initial stage of the maintenance mode Configuration List ...

Page 167: ...keys in this order in the initial stage of the maintenance mode The LCD shows the screen given at right 2 Press the Fax Start key Each time you press the Fax Start key the LCD cycles through the displays shown at right 3 Press the Stop key in any process of the above display cycle The equipment beeps for one second and returns to the initial stage of the maintenance mode ...

Page 168: ...pressed Check that the displayed number is correct by referring to the illustration below If a key or button is pressed out of order the equipment beeps and displays the INVALID OPERATE on the LCD To return to the status ready to accept key button entry for operational check press the Stop key 3 After the last number key or button is pressed the equipment beeps and returns to the initial stage of ...

Page 169: ...nt rear sensor No document detected DC Document cover open sensor Document cover closed FH CCD HP sensor CCD unit placed in the home position CS Cassette sensor Not applicable to the MFC5200C MFC890 CV Scanner open sensor Scanner unit closed RS Registration sensor No recording paper detected PW Paper width sensor No paper detected P1 Purge cam HP switch Purge cam placed in the home position P2 Pum...

Page 170: ...pears You may adjust the correction value to 11 levels from 5 to 5 mm 3 To increase the correction value press the left arrow key to decrease it press the right arrow key If you press the Stop key the equipment returns to the initial stage of the maintenance mode without making change of the correction value 4 Press the Set key The ACCEPTED appears on the LCD After one second the equipment returns...

Page 171: ... refer to Appendix 2 A2 4 Operating Procedure 1 Press the 5 key twice in the initial stage of the maintenance mode The SCANNER AREA SET will appear on the LCD The equipment checks and sets the area to be scanned 2 If no error is noted the equipment becomes ready to accept a new correction value required for the multiplying factor of horizontal scanning Enter the new correction value obtained in Ap...

Page 172: ...r completion of the setting procedure store the cartridge in the container Foam empty cartridge 1 Press the 5 and 7 keys in this order in the initial stage of the maintenance mode 2 Open the scanner unit The carriage automatically moves left to the ink replacement position 3 Remove the yellow ink cartridge The LCD shows SET F EMP CART NOTE When this message is displayed do not load or unload any o...

Page 173: ...N No 5 line each in the 600 dpi 1200 dpi and 450 dpi printouts shows vertically aligned lines as given on the next page The LCD shows the 600DPI NO 1 9 2 Check the printed vertical alignment check patterns for the 600 dpi and find which number line shows full alignment If the line is other than No 5 enter that line number by using the numerical keys The LCD shows the 1200DPI NO 1 9 3 For the 1200 ...

Page 174: ...7 22 Vertical Alignment Check Pattern ...

Page 175: ...F ADJUST 2 EXIT ADJUST appears on the LCD 3 Press the 1 key to select the PF roller adjustment The PF ADJ NO 1 9 appears on the LCD 4 Check the test patterns printed out in step 1 See the next page for a sample printout Compare pattern A with the PF ADJUST check patterns and select which check pattern is closest to pattern A in unevenness If the evenness of pattern A is between those of check patt...

Page 176: ...7 24 Paper Feeding Check Patterns for the Paper Feed Roller and Paper Ejection Roller Pattern A Pattern B ...

Page 177: ...he initial stage of the maintenance mode 2 Press the 2 5 8 0 keys in this order The facsimile machine shows the current head property information 13 digit code e g 45352DABB485F stored in the EEPROM on the LCD and becomes ready to accept entry 3 Check the head property code printed on the bar code label attached to the print head unit Out of the 13 digit property code enclosed with asterisks e g 6...

Page 178: ...or after completion of the aging Operating Procedure 1 Press the 6 and 9 keys in this order in the initial stage of the maintenance mode The equipment starts aging the carriage showing the CR AGING on the LCD After writing the initial value of the PWM onto the EEPROM and checking the head drive voltage level the equipment automatically returns to the initial stage of the maintenance mode If any er...

Page 179: ...he case of MFC5200C U S A versions appears 2 Enter the desired customizing code e g 2002 in the case of MFC5200C Canadian versions NOTE To enter letters A through F press the 1 through 6 keys while holding down the key respectively The newly entered code appears NOTE If a wrong 4 digit code is entered the equipment will malfunction 3 Press the Fax Start key The equipment saves the setting and retu...

Page 180: ...printed as an output device of the connected PC 7 Copy page count indicating how many copies have been made 8 FAX page count indicating how many received FAX pages have been printed 9 Purge count indicating how many times the purge operation has been carried out 10 Wiper count indicating how many times the wiper operation has been carried out 11 Ink cartridge change count indicating how many times...

Page 181: ...It allows the service personnel to receive the transmission log of the user s equipment at a remote location and use it for analyzing problems arising in the user s equipment Operating Procedure 1 If the user s equipment has a transmission related problem call the user s equipment at a remote location from your equipment 2 If the line is connected have the user perform the following 1 Press the Me...

Page 182: ...lock mode so as not to exit from the mode NOTE Carrying out this procedure will lose passwords previously entered but retain FAX messages received in the Pin TX lock mode Operating Procedure 1 When the PIN TX LOCK is displayed on the LCD press the Menu and keys at the same time Within two seconds start to press the 2 7 9 0 and 0 keys The Pin TX lock mode will be canceled and the equipment returns ...

Page 183: ...CHAPTER 8 ERROR INDICATION AND TROUBLESHOOTING ...

Page 184: ... 2 2 Precautions 8 16 8 2 3 Checking prior to Troubleshooting 8 16 8 2 4 Troubleshooting Procedures 8 18 1 Control panel related 8 18 2 Telephone related 8 18 3 Communications related 8 19 4 Paper document feeding related 8 19 5 Print image related 8 20 6 PC driven printing 8 23 7 SmartMedia Compact Flash or Memory Stick driven printing 8 24 Cleaning the purge unit 8 25 Cleaning the print head uni...

Page 185: ... the maintenance mode and then press the 8 and 2 keys Following the MACHINE ERROR one of the error codes listed in 2 will appear on the LCD 1 Error messages on the LCD Messages on the LCD Probable Cause CHECK CARTRIDGE Open cover then reinstall ink cartridge These messages appear alternately Any of the ink cartridges is not loaded CHECK ORIGINAL CHECK DOCUMENT Remove original and press STOP KEY Re...

Page 186: ...ges appear alternately The registration sensor detects no recording paper loaded in the auto sheet feeder ASF COVER OPEN PLS CLOSE COVER These messages appear alternately The scanner open sensor detects that the scanner unit is not closed DOC COVER OPEN Remove original and close cover Remove document then close cover These messages appear alternately The document cover is not closed HIGH TEMPERATU...

Page 187: ... connected with the host computer the equipment has received no response from the computer A communications error has occurred PLS OPEN COVER To display the relating detailed error code use maintenance mode function code 82 Refer to CHAPTER 7 Subsection 7 5 18 If this message appears open and close the scanner unit The message may disappear if opening closing the scanner unit removes the error If ...

Page 188: ...black ink has run out 27 The yellow ink has run out 28 The cyan ink has run out 29 The magenta ink has run out Ink cartridges Cartridge PCB Head flat cables Main PCB Driver PCB Ink empty sensor 2A No black ink cartridge is loaded Load the ink cartridge 2B No yellow ink cartridge is loaded Load the ink cartridge 2C No cyan ink cartridge is loaded Load the ink cartridge 2D No magenta ink cartridge i...

Page 189: ... of the allowable range of the head drive voltage designed for individual print head properties This code may appear only in the maintenance mode Main PCB Print head unit 50 The purge cam HP switch does not come ON even after the purge cam has been driven by the specified number of pulses 51 The purge cam HP switch does not go OFF even after the purge cam has been driven by the specified number of...

Page 190: ...tion sensor is still OFF Paper width sensor actuator Registration sensor actuator Main PCB 89 Manual feed slot cover opened Manual feed slot cover sensor Main PCB A1 Scanner unit opened Scanner open sensor actuator Main PCB Scanner unit A2 Document too long to scan A3 Document not detected by the document rear sensor Document front sensor actuator Document rear sensor actuator Control panel PCB Do...

Page 191: ...edge reduction detection error in scanning area setting CCD unit B6 Horizontal scanning edge enlargement detection error in scanning area setting CCD unit BB White level data error CCD unit CCD harness Main PCB Document pressure bar BD Black level data error CCD unit Main PCB BE Scan starting edge detection error CCD unit CCD harness Main PCB Black markings on the white level reference film inside...

Page 192: ... Internal software error Replace the main PCB if this error occurs frequently F6 PC interface error Interface cable Main PCB F7 Media module error Main PCB Media PCB FF Memory management error Replace the main PCB if this error occurs frequently ...

Page 193: ...tions error occurs the facsimile equipment emits an audible alarm intermittent beeping for approximately 4 seconds displays the corresponding error message and prints out the transmission verification report if the equipment is in sending operation ...

Page 194: ... dialing 17 07 No response from the calling station in receiving Available in German versions only 2 Command reception Code 1 Code 2 Causes 20 01 Unable to detect a flag field 20 02 Carrier was OFF for 200 ms or longer 20 03 Abort detected 1 in succession for 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or more received 20 06 CRC error in answerback 20 07 Undefined command rec...

Page 195: ... its password switch OFF 32 11 Remote terminal not equipped with or not ready for confidential mailbox function 32 12 Remote terminal not equipped with or not ready for relay broadcasting function 32 13 No confidential mail in the remote terminal 32 14 The available memory space of the remote terminal is less than that required for reception of the confidential or relay broad casting instruction 3...

Page 196: ...le not ready 40 07 No document to send when polled 40 10 Nation code or manufacturer code not coincident 40 13 Polled by any other manufacturers terminal while waiting for secure polling 40 17 Invalid resolution selected 40 20 Invalid full color mode requested 5 Command reception checking the NSF and DIS after transmission of NSS and DCS Code 1 Code 2 Causes 50 01 Vertical resolution capability ch...

Page 197: ...sword plus lower 4 digits of telephone number not coincident 63 02 Password not coincident 63 03 Polling ID not coincident 7 DCN reception Code 1 Code 2 Causes 74 DCN received 8 TCF transmission reception Code 1 Code 2 Causes 80 01 Fallback impossible ...

Page 198: ... during operation except receiving into memory A0 13 Decoding error continued on 500 lines A0 14 Decoding error continued for 10 seconds A0 15 Time out 5 seconds or more for one line transmission A0 16 RTC not found and carrier OFF signal detected for 6 seconds A0 17 RTC found but no command detected for 60 seconds A0 18 Receive buffer full during receiving into memory A0 19 No video data to be se...

Page 199: ...ven during turn around transmission due to call reservation B0 04 PC interface error 12 Maintenance mode Code 1 Code 2 Causes E0 01 Failed to detect 1300 Hz signal in burn in operation E0 02 Failed to detect PB signals in burn in operation 13 Equipment error Code 1 Code 2 Causes FF X X Equipment error For X X refer to Subsection 8 1 1 2 ...

Page 200: ...he PCBs touch a metal portion of the machine to discharge static electricity charged in your body When repairing the PCBs handle them with extra care After repairing the defective section be sure to check again if the repaired section works correctly Also record the troubleshooting procedure so that it would be of use for future trouble occurrence 8 2 3 Checking prior to Troubleshooting Prior to p...

Page 201: ...ording paper is not dampened Ink cartridges 1 Check that all of four ink cartridges are loaded Print head 1 Check that the print head is installed on the carriage correctly 2 Repeat the head purging operation several times 3 Clean the print surface of the print head unit Refer to page 8 25 ...

Page 202: ...PCB FPC key Main PCB 2 Telephone related Trouble Check 1 No phone call can be made FPC key Control panel PCB NCU PCB Main PCB 2 Speed dialing or one touch dialing will not work Ordinary dialing function other than the speed and one touch dialing If it works normally check the driver PCB if not refer to item 1 above 3 Dial does not switch between tone and pulse Main PCB 4 Telephone does not ring Ri...

Page 203: ...ent front sensor actuator and document rear sensor actuator Main PCB Driver PCB 2 Document not fed ADF and its related sections ADF motor and its harness Document feed rollers and their related gears Main PCB Driver PCB 3 Document double feeding ADF parts 4 Document jam ADF motor Driver PCB 5 Recording paper not fed ADF related gears Main PCB Driver PCB 6 Recording paper jam Paper feeding mechanis...

Page 204: ...nit At the printer Check the ink cartridges If any cartridges have run out of ink replace them Check the connection of the head flat cable M on the main PCB and print head PCB If the flat cable M is broken or damaged replace it Replace the main PCB Clean the head caps and wiper of the purge unit with a Rubycel stick For the cleaning procedure refer to Cleaning the purge unit given on page 8 25 3 A...

Page 205: ...t the printer side For each of the four ink jet units perform the head purging operation several times to remove dust or air bubbles from its nozzles If the problem persists replace the print head unit Check the paper feed related rollers Replace the main PCB and power supply PCB 6 Black or blurred vertical stripes At the scanner Check the following components CCD unit Scanner glass At the printer...

Page 206: ...ace the print head unit Replace the driver PCB Replace the main PCB Replace the power supply PCB Check that the print head unit is installed to the carriage correctly Check that the carriage rail clamp springs catch the carriage rail correctly 9 Random missing dots At the printer For each of the four ink jet units perform the head purging operation several times to remove dust or air bubbles from ...

Page 207: ...d wiper of the purge unit with a Rubycel stick For the cleaning procedure refer to Cleaning the purge unit given on the next page 11 Stained leading edge of recording paper At the printer Clean the nozzle ends of the ink jet units Check that the print head unit is installed to the carriage correctly 6 PC driven printing Trouble Action to be taken 1 PC driven printing is impossible Interface with t...

Page 208: ...wards the left SmartMedia Compact Flash or Memory Stick Formatted Any data in the media Images stored in the media are in EXIF2 0 compliant JPEG file format having extension JPG Media PCB Media flat cables Main PCB 2 No SmartMedia can be recognized Check whether any other memory cards are already inserted If not refer to item 1 above 3 Media printing is impossible Check whether the memory is full ...

Page 209: ... used one for any other purge units NOTE During the cleaning jobs take care not to touch the head caps or wiper directly by hand or scratch their surfaces Do not remove them from the head cap holder Purge unit Head wiper Rubycel stick Head caps Cleaning the print head unit 1 Remove the print head unit from the carriage Refer to CHAPTER 6 Section 6 1 1 2 Soak a Rubycel stick in Glycerol cleaner 3 C...

Page 210: ...f the ADF unit 1 Take out any paper from the ADF that is not jammed 2 Lift the ADF cover 3 Pull the jammed original out to the right 4 Close the ADF cover 5 Press Stop Exit 2 Original is jammed inside the ADF unit 1 Take out any paper from the ADF that is not jammed 2 Lift the document cover 3 Pull the jammed original out to the right 4 Close the document cover 5 Press Stop Exit ...

Page 211: ...aper tray that is not jammed 2 Pull up the jammed paper to remove it 2 Paper is jammed inside the MFC 1 Open the scanner cover by releasing the scanner cover release lever and lifting the scanner cover 2 Remove the jammed paper If the jammed paper is under the print heads unplug the MFC and then you can move the print heads to take out the paper 3 Close the scanner cover ...

Page 212: ...ward you 4 Paper is jammed inside the back of the MFC If the paper rips the pieces of paper may get stuck inside the back of the machine 1 Remove any paper from the paper tray that is not jammed 2 Open the manual feed cover 3 Use tweezers to pull out the ripped pieces of paper ...

Page 213: ...8 29 4 Close the manual feed cover ...

Page 214: ...MFC5200C MFC890 Appendix 1 Serial No Descriptions ...

Page 215: ...SERIAL NO DESCRIPTIONS The descriptions as below shows how to read labels on each place 1 SET Location ...

Page 216: ... 2 PRINTER HEAD UNIT Location ...

Page 217: ...ng ID Codes to Facsimile Machines App 2 3 A2 3 Updating Head Property Info Stored in the Facsimile Machine App 2 5 A2 4 Updating Correction Value for Multiplying Factor of Horizontal Scanning Stored in the Facsimile Machine App 2 7 A2 5 Updating Paper Feeding Correction Value Stored in the Facsimile Machine App 2 9 ...

Page 218: ... the power cord of the facsimile machine is unplugged from a wall socket or other power source 3 Connect the parallel interface cable to the parallel port on the back of the machine and secure it with the lock wires 4 Connect the other end of the interface cable to the printer port of your PC and secure it with two screws Setting up the facsimile machine and your PC 1 Plug the power cord of the fa...

Page 219: ...nloading the machine beeps intermittently Upon completion of the downloading the machine beeps continuously NOTE If the facsimile machine cannot return to the standby state after completion of downloading turn the power off and on On a PC running Windows 98 Me 2000 1 Install the printer driver for the parallel port to your PC Once installed no more printer driver is required for your PC 2 Copy the...

Page 220: ...g the facsimile machine to your PC See the illustration on page App 2 1 1 Make sure that your PC is turned off 2 Make sure that the power cord of the facsimile machine is unplugged from a wall socket or other power source 3 Connect the interface cable to the parallel interface port on the back of the facsimile machine and secure it with the lock wires 4 Connect the other end of the interface cable...

Page 221: ...lly return to the standby mode 3 To check whether the entered character string ID code is correct make the machine enter the maintenance mode refer to CHAPTER 7 Section 7 2 and then press the 1 key twice Subsection 7 5 6 The facsimile machine will print out a Configuration List At the right top of the list SER BROXXXXXXXXX is printed 4 Check that the character string entered in step 2 is printed i...

Page 222: ...using a PC refer to CHAPTER 7 Subsection 7 5 15 Connecting the facsimile machine to your PC See the illustration on page App 2 1 1 Make sure that your PC is turned off 2 Make sure that the power cord of the facsimile machine is unplugged from a wall socket or other power source 3 Connect the interface cable to the parallel interface port on the back of the facsimile machine and secure it with the ...

Page 223: ...return to the standby mode 3 To check whether the entered head property is correct make the machine enter the maintenance mode refer to CHAPTER 7 Section 7 2 and then press the 7 key twice The facsimile machine will print out the Equipment s Log On the line about 1 3 of full length of the log sheet below from the top the 12 digit code will be printed 4 Check that the character string entered in st...

Page 224: ...mode Refer to CHAPTER 7 Subsection 7 5 11 1 After completion of replacement of the CCD unit scanner unit or driver PCB plug the machine s power cord into a wall socket and then turn on the facsimile machine The LCD shows the number of pixels 2 According to the number of pixels displayed obtain the new correction value from the correction table given on the next page 3 Make the machine enter the ma...

Page 225: ...LCD Enter this correction value 5000 5000101760 4990 4990101554 4980 4980101351 4970 4970101158 4960 4960100943 4950 4950100740 4940 4940100547 4930 4930100333 4920 4920100130 4910 4910099934 4900 4900099720 4890 4890099526 4880 4880099323 4870 4870099119 4860 4860098915 4850 4850098701 4840 4840098508 4830 4830098305 ...

Page 226: ...ting the facsimile machine to your PC 1 Make sure that your PC is turned off 2 Make sure that the power cord of the facsimile machine is unplugged from a wall socket or other power source 3 Connect the interface cable to the parallel interface port on the back of the facsimile machine and secure it with the lock wires 4 Connect the other end of the interface cable to the printer port of your PC an...

Page 227: ... icon in the Filedrgs window The facsimile machine will display the RECEIVING DATA on the LCD and print out PF ADJUST and EJECT ADJUST check patterns 2 Press the 6 key twice in the initial stage of the maintenance mode Then proceed to the adjustment procedure of the paper feeding correction value given in CHAPTER 7 Subsection 7 5 14 ...

Page 228: ...MFC5200C MFC890 Appendix 3 EEPROM Customizing Codes ...

Page 229: ...g 3001 in the case of MFC5200C U S A versions appears 3 Enter the desired customizing code e g 2002 in the case of MFC5200C Canadian version NOTE To enter letters A through F press the 1 through 6 keys while holding down the key respectively The newly entered code appears NOTE If a wrong 4 digit code is entered the equipment will malfunction 4 Press the Fax Start key The equipment saves the settin...

Page 230: ...USTRALIA ASIA SINGAPORE NEW ZEALAND 2 MFC890 Model Versions MFC890 GERMANY U K 2004 FRANCE BELGIUM NETHERLANDS SWITZERLAND IRELAND DENMARK AUSTRIA SPAIN ITALY SOUTH AFRICA EURO GENERIC PAN NORDIC To enter letters A through F press the 1 through 6 keys while holding down the key respectively ...

Page 231: ...MFC5200C MFC890 Appendix 4 Firmware Switches WSW ...

Page 232: ...ting 1 App 4 24 WSW22 ECM and copy resolution setting App 4 24 WSW23 Communications setting App 4 25 WSW24 TAD setting 2 App 4 26 WSW25 TAD setting 3 App 4 26 WSW26 Function setting 4 App 4 27 WSW27 Function setting 5 App 4 28 WSW28 Function setting 6 App 4 29 WSW29 Function setting 7 App 4 30 WSW30 Not used App 4 30 WSW31 Function setting 9 App 4 31 WSW32 Function setting 10 App 4 32 WSW33 Functi...

Page 233: ...ng mode pulse DP or tone PB dialing 0 PB 1 DP Selectors 1 and 2 Dial pulse generation mode These selectors set the number of pulses to be generated in pulse dialing N Dialing N generates N pulses Dialing 0 generates 10 pulses N 1 Dialing N generates N 1 pulses 10 N Dialing N generates 10 N pulses Selectors 3 and 4 Break time length in pulse dialing These selectors set the break time length in puls...

Page 234: ...smission time length No 1 2 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 100 ms 3 4 Min pause in tone dialing No 3 4 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 140 ms 5 8 Attenuator for pseudo ring backtone to the line selectable in the range of 0 15 dB 0 0 dB 1 8 dB 0 0 dB 1 4 dB 0 0 dB 1 2 dB 0 0 dB 1 1 dB Selectors 1 through 4 Tone signal transmission time length and Min pause in tone dialing These selectors set t...

Page 235: ...6 and 7 are not applicable where no PABX is installed Selectors 1 and 5 CNG detection when sharing a modular wall socket with a telephone These selectors determine whether or not the equipment detects a CNG signal when a line is connected to a telephone sharing a modular wall socket with the equipment Upon detection of CNG signals by the number of cycles specified by these selectors the equipment ...

Page 236: ...time length for earth function No 5 6 0 0 200 ms 0 1 300 ms 1 0 500 ms 1 1 700 ms 7 8 Break time length for flash function No 7 8 0 0 80 ms 0 1 110 ms 1 0 250 ms 1 1 500 ms NOTE Selectors 1 and 5 through 8 are not applicable in those countries where no transfer facility is supported Selector 1 Earth function in transfer facility This selector determines whether or not the earth function is added t...

Page 237: ...ed to the PSTN Setting all of these selectors to 1 activates the dial tone detection function so that the equipment starts dialing upon detection of a dial tone when a line is connected However in those countries which support no dial tone detection function e g in the U S A setting these selectors to 1 makes the equipment start dialing after a WAIT of 3 5 seconds For the detecting conditions of t...

Page 238: ...t disconnect the line Setting selectors 5 and 6 to 0 and 1 respectively makes the equipment detect a busy tone only after dialing and disconnect the line Setting both of selectors 5 and 6 to 1 makes the equipment detect a busy tone before and after dialing and then disconnect the line Selector 7 Busy tone detection in automatic receiving mode This selector determines whether or not the equipment a...

Page 239: ...nly in pulse dialing DP system 1 0 1 2nd dial tone detection 1 1 1 both in DP and push button PB dialing system 4 6 Detection of international tone No 4 5 6 0 0 0 50 ms 0 0 1 210 ms 0 1 0 500 ms 0 1 1 800 ms 1 0 0 900 ms 1 0 1 1 5 sec 1 1 0 2 0 sec 1 1 1 2 5 sec 7 No of 2nd dial tone detection times 0 Once 1 Twice 8 2nd dial tone interrupt detecting time 0 30 ms 1 50 ms NOTE Selectors 4 through 8 ...

Page 240: ...a WAIT of 3 5 seconds When these selectors are set to 1 1 1 If you press the Pause key the equipment will first wait for the 2nd dial tone to be sent via the communications line regardless of pulse dialing or tone dialing After that pressing the Pause key will cause the equipment to insert a WAIT of 3 5 seconds In those countries where no dial tone detection function is supported setting these sel...

Page 241: ... A NOTE Selector 3 is not applicable to those models having no loop current detection function Selectors 1 and 2 Frequency band range These selectors set the frequency band for the 1st dial tone and the busy tone before dialing to be detected This setting is effective only when selectors 1 through 3 of WSW05 are set to 1 1 1 Selector 3 Line current detection This selector determines whether or not...

Page 242: ...m 1 0 1 36 dBm 1 1 0 39 dBm 1 1 1 42 dBm NOTE The WSW08 is not applicable in those countries where no dial tone detection is supported e g U S A Selectors 1 through 3 1st dial tone detection time length Upon detection of the 1st dial tone for the time length set by these selectors the equipment starts dialing This setting is effective only when selectors 1 through 3 of WSW05 are set to 1 1 1 Selec...

Page 243: ...ivide a message into 64 octet frames Remarks The error correction mode ECM is a facsimile transmission manner in which the equipment divides a message into frames for transmission so that if any data error occurs on the transmission line the equipment retransmits only those frames containing the error data Selector 2 Use of non standard commands If this selector is set to 0 the equipment may use n...

Page 244: ...o CML ON This selector sets the time length from when the equipment transmits the last dial digit until the CML relay comes on Selector 3 Time length from CML ON to CNG transmission This selector sets the time length until the equipment transmits a CNG after it turns on the CML relay Selector 4 Time length from CML ON to CED transmission This selector sets the time length until the equipment trans...

Page 245: ...s 5 1 175 440 175 440 ms 6 1 100 1000 ms 17 660 ms 7 1 110 410 320 550 ms 8 ON OFF time length ranges More than one setting allowed 1 100 660 100 660 ms NOTE WSW11 is not applicable in those countries where no busy tone detection is supported NOTE The setting of WSW11 is effective only when selectors 5 and 6 of WSW05 are set to 0 1 or 1 1 Busy tone detection Selectors 1 and 2 Frequency band range ...

Page 246: ...tors 1 through 4 Min and max OFF time length of calling signal Ci If the equipment detects the OFF state of calling signal Ci for a time length which is greater than the value set by selectors 1 and 2 and less than the value set by selectors 3 and 4 it interprets the Ci signal as OFF Selectors 5 and 6 Detecting time setting These selectors set the time length required to make the equipment acknowl...

Page 247: ...ignals on a line Attenuation in the high band frequency is greater than in the low band frequency Set these selectors according to the distance from the telephone switchboard to the facsimile equipment Selectors 3 and 4 Reception level These selectors set the optimum receive signal level Selectors 5 through 8 Modem attenuator These selectors are used to adjust the transmitting level of the modem w...

Page 248: ... 4 times 1 0 1 0 2 to 5 times 1 0 1 1 2 to 6 times 1 1 0 0 1 to 10 times 1 1 0 1 2 to 10 times 1 1 1 0 3 to 5 times 1 1 1 1 4 to 10 times Selectors 1 through 4 Frequency band selection These selectors are used to select the frequency band of calling signals for activating the AUTO ANS facility In the French versions if the user sets the PBX to OFF from the control panel the setting made by selecto...

Page 249: ...response sent from the called terminal 0 Redialing 1 No redialing 8 Not used Selectors 1 through 6 Selection of redial interval and No of redialings The equipment redials by the number of times set by selectors 3 through 6 at intervals set by selectors 1 and 2 Selector 7 Redialing for no response sent from the called terminal This selector determines whether or not the equipment redials if no G3 c...

Page 250: ...T CCITT superfine recommendation If this selector is set to 1 the equipment communicates in ITU T CCITT recommended superfine mode 15 4 lines mm If it is set to 0 it communicates in native superfine mode Selector 7 Max document length limitation This selector is used to select the maximum length of a document to be sent Selector 8 Stop key pressed during reception If this selector is set to 1 pres...

Page 251: ...tors 1 and 2 Off hook alarm These selectors activate or deactivate the alarm function which sounds an alarm when the communication is completed with the handset being off the hook Selector 5 Calendar clock type If this selector is set to 0 USA the MM DD YY hh mm format applies if it is set to 1 Europe the DD MM YY hh mm format applies DD is the day MM is the month YY is the last two digits of the ...

Page 252: ... Selectors 2 and 3 Detection enabled time for CNG and no tone After the line is connected via the external telephone or by picking up the handset of the facsimile equipment the equipment can detect a CNG signal or no tone for the time length specified by these selectors The setting specified by these selectors becomes effective only when selector 8 of WSW20 is set to 1 Selector 6 Registration of s...

Page 253: ... selectors 1 through 3 the equipment attempts to establish the transmission link via the MODEM If the establishment fails the equipment automatically steps down to the next lowest speed and attempts to establish the transmission link again The equipment repeats this sequence while stepping down the transmission speed to the last choice specified by selectors 4 through 6 If the MODEM always falls b...

Page 254: ...ions According to the communications error state select the signal specifications Setting selector 2 to 1 allows the equipment to use 1100 Hz CED signal instead of 2100 Hz in receiving operation This prevents malfunctions resulting from echoes since the 1100 Hz signal does not disable the echo suppressor ES while the 2100 Hz signal does Setting selector 3 to 1 allows the equipment to ignore a DIS ...

Page 255: ...table TCF bit error rate Only at 4800 bps 0 0 1 8 0 0 1 4 0 0 1 2 0 0 1 1 ECM Error correction mode NOTE Selector 3 is applicable to the American versions only NOTE Selectors 5 through 8 are applicable to the Chinese Taiwanese and Asian versions only Selector 3 Call Waiting Caller ID Setting this selector to 0 allows the user to decide whether or not to interrupt the current call when a new call c...

Page 256: ...etected If it is set to 1 the called station starts counting zeros upon detection of 10 ms successive zeros 50 ms after the head of a series of zeros is detected In this case if the detection of 10 ms successive zeros is too late the data counting period will become less than 1 0 second making the called station judge the line condition unacceptable Selectors 2 and 3 Allowable training error rate ...

Page 257: ...have an OGM facility the settings made by these selectors also apply to the length of time from CML ON up to the start of OGM transmission WSW25 TAD setting 3 Selector No Function Setting and Specifications 1 4 Not used 5 7 Pause between paging number and PIN No 5 6 7 0 0 0 2 sec 0 0 1 4 sec 0 1 0 6 sec 0 1 1 8 sec 1 0 0 10 sec 1 0 1 12 sec 1 1 0 14 sec 1 1 1 16 sec 8 Not used NOTE Selectors 5 thr...

Page 258: ... memory in in memory message transmission If this selector is set to 0 the facsimile equipment waits for document reading into the memory to complete and then starts dialing This enables the equipment to list the total number of pages in the header of the facsimile message Selectors 4 and 5 No of CNG cycles to be detected The equipment interprets a CNG as an effective signal if it detects a CNG si...

Page 259: ...plicable only to the U S A versions Selector 2 Ringer OFF setting This selector determines whether or not the ringer can be set to OFF Selector 4 Detection of distinctive ringing pattern If this selector is set to 1 the equipment detects only the number of rings if it is set to 0 the equipment detects the number of rings and the ringing time length to compare the detected ringing pattern with the ...

Page 260: ...0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 4 6 Transmission level of DTMF low band frequency signal No 4 5 6 0 0 0 0 dB 0 0 1 1 dB 0 1 0 2 dB 0 1 1 3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 7 8 Not used Selectors 1 through 6 Transmission level of DTMF high low band frequency signal These selectors are intended for the manufacturer who tests the equipment for the Standard Never access them ...

Page 261: ...ort becomes full 0 No 1 Yes NOTE Selectors 7 and 8 are applicable only to the European versions Selector 8 Prompt beep for activity report This selector determines whether or not the equipment will beep if the memory area for the activity report becomes full for prompting you to print out the report Printing it out will clear the memory area WSW30 Selector No Function Setting and Specifications 1 ...

Page 262: ...pplied if the automatic reduction function fails to record one page data sent from the calling station in a single page of the current recording paper If it is set to 0 the equipment records one page data at full size 100 without reduction if it is set to 1 the equipment records it at 70 size Selector 5 Minimum short OFF duration in distinctive ringing The ringer pattern consists of short and long...

Page 263: ...7 8 Default contrast No 7 8 0 X Automatic 1 0 Super light 1 1 Super dark Selectors 5 and 6 Default resolution These selectors set the default resolution which applies when the equipment is turned on or completes a transaction Selectors 7 and 8 Default contrast These selectors set the default contrast which applies when the equipment is turned on or completes a transaction ...

Page 264: ...ssion requests 0 Yes 1 No 7 8 Not used Selectors 4 and 5 FAX receiving speed to be kept within the transmission speed limit to the PC To transmit FAX data being received from other facsimile equipment to the connected PC you may need to keep the FAX receiving speed within the transmission speed limit to the PC In an initial negotiation sequence for transmission the equipment responds to the callin...

Page 265: ...2 1 0 1 1 1 OFF 8 Not used Selectors 6 and 7 Number of DTMF tone signals for inhibiting the detection of CNG during external TAD operation If the equipment receives this specified number of DTMF tone signals during external TAD operation it will not detect CNG afterwards If these selectors are set to 1 1 the CNG detection will not be inhibited WSW35 Selector No Function Setting and Specifications ...

Page 266: ...mile equipment recognizes via the STB signal line that the connected PC is powered off it will turn the PC interface outputs Low to protect the PC from hazards that could be caused by weak electric current accidentally flown from the equipment This selector determines whether the equipment should recover from the inactive PC interface to normal interfacing state upon receipt of data from the PC Se...

Page 267: ...ng 15 Selector No Function Setting and Specifications 1 Printout of the stored image data of an unsent document onto an error report 0 No 1 Yes 2 Erasure of the stored image data of an unsent document at the time of the subsequent in memory message transmission 0 No 1 Yes 3 8 Not used Selector 1 Printout of the stored image data of an unsent document onto an error report This selector determines w...

Page 268: ... 12 hours 0 1 1 8 hours 1 0 0 4 hours 1 0 1 2 hours 1 1 0 10 minutes 1 1 1 0 minute 4 8 Not used Selectors 1 through 3 ON duration of the fluorescent lamp built in the CCD unit If the scanning operation is started when the fluorescent lamp is off then the lamp will come on for scanning These selectors determine how long the lamp will stay ON after scanning If these selectors are set to 1 1 1 the f...

Page 269: ...d Specifications 1 Not used 2 3 Wait time for PC Fax reception Class 2 and FPTS command transmission No 2 3 0 0 50 ms 0 1 100 ms 1 0 150 ms 1 1 0 ms 4 6 Not used 7 Automatic start of remote maintenance 0 No 1 Yes 8 JPEG coding 0 Disabled 1 Enabled Selector 8 JPEG coding Setting this selector to 0 disables the equipment from sending receiving JPEG color images and from receiving JPEG monochrome ima...

Page 270: ...ls equipped with a flat bed scanner Selectors 6 through 8 Effective time length of the white level compensation data obtained beforehand If you set documents in the ADF and the document front sensor detects them or if you open the document tray ASSY and the document tray open sensor detects the open state then the controller will make correction of the reference voltage to be applied to white leve...

Page 271: ...ter you set them in the ADF as well as determining whether or not the ADF automatically draws in documents Selectors 4 through 6 Periodical correction intervals of the reference voltage applied to white level compensation for document scanning during standby These selectors set the correction intervals in seconds of the reference voltage to be applied to white level compensation for document scann...

Page 272: ...pplicable only to models equipped with a flat bed scanner Selectors 1 and 2 Monitoring the PC ON OFF state For the related functions refer to WSW36 selectors 2 and 3 Selector 3 Parallel port output pins kept at high level Setting this selector to 0 will keep all parallel output pins of the facsimile equipment at high level Use this setting if Resource Manager bundled with MFC models installed to W...

Page 273: ...the equipment might cause a feed timing error so that the registration sensor goes ON signaling the presence of paper This selector determines whether the equipment will print on the current paper or eject the current paper without printing and print on the next paper Selectors 3 and 4 Delay of FAX line disconnection when switching to the pseudo ringing external telephone When the equipment receiv...

Page 274: ...MFC5200C MFC890 Appendix 5 Re Packing Instructions ...

Page 275: ... cover 2 Attach the protective yellow bar and the protector 3 Unplug the machine from the telephone wall jack phone socket 4 Unplug the Parallel cable or USB cable from the machine 5 Unplug the machine from the AC power outlet 6 Remove the telephone line cord and put all the parts in their original packaging or protective wrapping 7 Wrap the machine in the plastic bag ...

Page 276: ... 8 Place the machine in the original box with the original packaging material ...

Page 277: ...MFC5200C MFC890 Appendix 6 Wiring Diagram ...

Page 278: ...3 3VHEAD 6 HD_SOUT02 5 HD_SOUT01 4 HD_SOUT00 3 S0V 2 HEAD_SEL 1 HEAD_RSTN CN10 USB 6 FG 5 FG 4 GND 3 DP 2 DN 1 PC5V CN3 MEDIA1 22 MDCSN 21 MDO2 20 MDO14 19 MD01 18 S0V 17 MD015 16 MDA2 15 MDA13 14 MDA3 13 S0V 12 MDA12 11 MDA4 10 MDA11 9 MDA5 8 5V 7 MDA10 6 MDA6 5 MDA9 4 MDA7 3 3 3V 2 MDA8 1 MDD0 CN4 SERI 6 TXD 5 RXD 4 CTS 3 RTS 2 S0V 1 5V CN8 CCD 30 FBM_PHA 29 FBM_PHAB 28 FBM_PHB 27 FBM_PHBB 26 FB...

Page 279: ...90 Appendix 7 Circuit Diagrams A Main PCB B Driver PCB C Network Control Unit NCU PCB D Control Panel PCB E Power Supply PCB F Carriage PCB G Media PCB Terms in circuit diagrams Ceramic capacitor Chemical capacitor ...

Page 280: ...A Main PCB 1 4 MFC5200C ...

Page 281: ...A Main PCB 2 4 MFC5200C ...

Page 282: ...A Main PCB 3 4 MFC5200C ...

Page 283: ...A Main PCB 4 4 MFC5200C ...

Page 284: ...B Driver PCB 1 2 ...

Page 285: ...B Driver PCB 2 2 ...

Page 286: ...C NCU PCB MFC5200C ...

Page 287: ...D Control Panel PCB 1 2 MFC5200C ...

Page 288: ...D Control Panel PCB 1 2 MFC890 ...

Page 289: ...D Control Panel PCB 2 2 ...

Page 290: ...E Power Supply PCB MFC5200C ...

Page 291: ...F Carriage PCB ...

Page 292: ...G Media PCB 1 2 ...

Page 293: ...G Media PCB 2 2 ...

Page 294: ...Aug 02 SM FAX013 1 8CA503 Printed in Japan ...

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