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Brother HL-L8260CDN, Online User'S Manual

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Brother HL-L8260CDN Online User'S Manual Download Page 259

 Home > Troubleshooting

Troubleshooting

Use this section to resolve typical problems you may encounter when using your Brother machine. You can
correct most problems yourself.

IMPORTANT

For technical help, you must call Brother customer service or your local Brother dealer.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

If you need additional help, go to the Brother Solutions Center at 

support.brother.com

.

First, check the following:
•

The machine's power cord is connected correctly and the machine's power is on. See the 

Quick Setup Guide

.

•

All of the protective materials have been removed. See the 

Quick Setup Guide

.

•

Paper is loaded correctly in the paper tray.

•

The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.

•

Error and maintenance messages

If you did not solve the problem with the checks, identify the problem and then see 

Related Information

.

  Related Information

•

Error and Maintenance Messages

•

Error Messages When Using the Brother Web Connect Feature

•

Paper Jams

•

Printing Problems

•

Improve the Print Quality

•

Network Problems

•

Google Cloud Print Problems

•

AirPrint Problems

•

Other Problems

•

Check the Machine Information

•

Reset Functions

 

254

Summary of Contents for HL-L8260CDN

Page 1: ...Online User s Guide HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW 2017 Brother Industries Ltd All rights reserved ...

Page 2: ...om Your Computer Windows 40 Print a Document Windows 41 Print Settings Windows 43 Secure Print Windows 47 Change the Default Print Settings Windows 49 Print a Document Using the BR Script3 Printer Driver PostScript 3 Language Emulation Windows 51 Monitor the Status of the Machine from Your Computer Windows 52 Print from Your Computer Macintosh 53 Print a Document Macintosh 54 Print Options Macinto...

Page 3: ...NTP Protocol Using Web Based Management 117 Technical Information for Advanced Users 119 Gigabit Ethernet Wired Network Only 120 Reset the Network Settings to the Factory Settings 122 Security 123 Lock the Machine Settings 124 Setting Lock Overview 125 Network Security Features 129 Before Using Network Security Features 130 Secure Function Lock 3 0 131 Use Active Directory Authentication 137 Use L...

Page 4: ...e Print Quality 280 Network Problems 286 Error Messages 287 Use the Network Connection Repair Tool Windows 290 Where Can I Find My Brother Machine s Network Settings 291 I Cannot Complete the Wireless Network Setup Configuration 292 My Brother Machine Cannot Print over the Network 294 I Want to Check that My Network Devices are Working Correctly 296 Google Cloud Print Problems 297 AirPrint Problem...

Page 5: ...Maintenance Parts 346 Machine Settings 347 Change Machine Settings from the Control Panel 348 General Settings 349 Settings and Features Tables 358 Change Machine Settings from Your Computer 378 Change Machine Settings Using Web Based Management 379 Appendix 383 Specifications 384 How to Enter Text on Your Brother Machine 390 Supplies 392 Important Information About Toner Cartridge Life 397 Access...

Page 6: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Definitions of Notes Trademarks Important Note 1 ...

Page 7: ...f product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Fire Hazard icons alert you to the possibility of a fire Hot Surface icons warn you not to touch hot machine parts Prohibition icons indicate acti...

Page 8: ... Gmail Google Cloud Print Google Drive Google Chrome Chrome OS and Google Play are trademarks of Google Inc Use of these trademarks is subject to Google Permissions Mopria is a registered trademark and a service mark of Mopria Alliance Inc in the United States and other countries Unauthorized use is strictly prohibited Mozilla and Firefox are registered trademarks of the Mozilla Foundation Intel i...

Page 9: ...CD messages of the HL L8360CDW HL L9310CDW are used unless otherwise specified In this User s Guide the illustrations of the HL L8360CDW HL L9310CDW are used unless otherwise specified The screens in this User s Guide are for illustration purposes only and may differ from the actual screens Unless otherwise specified the screens in this manual are from Windows 7 and macOS v10 10 5 Screens on your ...

Page 10: ...ur Brother Machine Introduction to Your Brother Machine Before Using Your Machine Front View and Back View Control Panel Overview Touchscreen LCD Overview How to Navigate the Touchscreen LCD Access Brother Utilities Windows 5 ...

Page 11: ...Firewall Windows If your computer is protected by a firewall and you are unable to network print you may need to configure the firewall settings If you are using the Windows Firewall and you installed the drivers using the steps in the installer the necessary firewall settings have been already set If you are using any other personal firewall software see the User s Guide for your software or cont...

Page 12: ...output tray support flap support flap 2 Face down output tray 3 Front cover release button 4 Front cover 5 Paper tray 6 Multi purpose tray MP tray 7 USB accessory port 8 Control panel with a Liquid Crystal Display LCD 9 USB port 10 For wired network models 10BASE T 100BASE TX 1000BASE T port supported models only 11 AC power connector cord 12 Back cover Face up output tray 7 ...

Page 13: ...elease button 4 Front cover 5 Paper tray 6 Multi purpose tray MP tray 7 USB accessory port 8 Touch panel with a tiltable Touchscreen LCD 9 USB port 10 USB accessory port HL L9310CDW 11 For wired network models 10BASE T 100BASE TX 1000BASE T port 12 AC power connector cord 13 Back cover Face up output tray Related Information Introduction to Your Brother Machine 8 ...

Page 14: ...g a wireless connection 0 Max 2 Data LED The Data LED blinks depending on the machine s status When the Data LED is on data is in the machine s memory When the Data LED blinks the machine is receiving or processing data 3 Error LED The Error LED blinks when the LCD displays an error or an important status message 4 Menu Buttons OK Press to store your machine s settings After you change a setting t...

Page 15: ...ns to Ready Mode 7 Cancel Press to cancel the current setting Press to cancel a programmed print job and clear it from the machine s memory To cancel multiple print jobs hold down Cancel until the LCD displays Cancel All Jobs 8 Power On Off Turn the machine on by pressing Turn the machine off by pressing and holding down 9 WiFi or Network buttons Wired Network Models Network Press the Network butt...

Page 16: ...ess to cancel an operation 3 LED Power Indicator The LED lights up depending on the machine s power status 4 Power On Off Turn the machine on by pressing Turn the machine off by pressing and holding down 5 Near Field Communication NFC Reader You can use card authentication by touching the IC card to the NFC Reader on the control panel If your Android device supports the NFC feature you can print f...

Page 17: ...Related Information Introduction to Your Brother Machine 12 ...

Page 18: ...atus If you are using a wireless connection a four level indicator in the Home screen displays the current wireless signal strength 0 Max If you see at the top on the screen press to select a wireless connection method or edit an existing wireless connection 2 Toner Displays the remaining toner life Press to access the Toner menu 3 Settings Press to access the Settings menu Use the Settings menu t...

Page 19: ...n The warning icon appears when there is an error or maintenance message press to view it and then press to return to Ready Mode NOTE This product adopts the font of ARPHIC TECHNOLOGY CO LTD Related Information Introduction to Your Brother Machine 14 ...

Page 20: ...anging the machine s setting In this example the LCD Backlight setting is changed from Light to Med IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus It may damage the machine NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine Doing this may cause an error 1 Press Settings All Settings 2 Press a or b to display the General Setu...

Page 21: ...5 Press Med 6 Press Related Information Introduction to Your Brother Machine 16 ...

Page 22: ...tilities Windows 8 and Windows Server 2012 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Win...

Page 23: ...Related Information Introduction to Your Brother Machine Uninstall the Brother Software and Drivers Windows 18 ...

Page 24: ...ws 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 and Windows Server 2016 Click Brother Brother Utilities 2 Click the drop down list and then select your model nam...

Page 25: ...Home Paper Handling Paper Handling Load Paper Paper Settings Unprintable Area Using Special Paper 20 ...

Page 26: ...Home Paper Handling Load Paper Load Paper Load and Print Using the Paper Tray Load and Print Using the Multi purpose Tray MP Tray 21 ...

Page 27: ...Home Paper Handling Load Paper Load and Print Using the Paper Tray Load and Print Using the Paper Tray Load Paper in the Paper Tray Printing Problems Error and Maintenance Messages 22 ...

Page 28: ... and Paper Type settings in the machine or on your computer 1 Pull the paper tray completely out of the machine 2 Press and slide the paper guides to fit the paper Press the green release levers to slide the paper guides 3 Fan the stack of paper well 4 Load paper in the paper tray with the printing surface face down When you use letterhead or preprinted paper load the paper in the correct orientat...

Page 29: ...e support flap to prevent paper from sliding off the output tray Related Information Load and Print Using the Paper Tray Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray 24 ...

Page 30: ...me Doing this may cause the paper to jam or misfeed Orientation For 1 sided printing face down top edge toward the front of the paper tray For automatic 2 sided printing long edge binding face up bottom edge toward the front of the paper tray HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select Printer Press OK b Select 2 sided Pre...

Page 31: ...ad letterhead coloured paper thin paper thick paper recycled paper bond paper labels glossy paper up to 50 sheets of plain paper or up to ten envelopes in the MP tray Load Paper in the Multi purpose Tray MP Tray Load and Print Labels Using the MP Tray Load and Print Envelopes Using the MP Tray Printing Problems Error and Maintenance Messages 26 ...

Page 32: ... your computer Plain Paper Letterhead Coloured Paper Thin Paper Thick Paper Recycled Paper Bond Glossy Paper 1 Lift the support flap to prevent paper from sliding off the face down output tray 2 Open the MP tray and lower it gently 3 Pull out the MP tray support 1 and unfold the flap 2 2 1 4 Slide the MP tray paper guides to fit the width of the paper you are using If the paper guide on the right ...

Page 33: ...the MP tray to avoid a paper jam When you use letterhead or preprinted paper load the paper in the correct orientation See Related Information Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray Related Information Load and Print Using the Multi purpose Tray MP Tray Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray 28 ...

Page 34: ...r in the paper tray at the same time Doing this may cause the paper to jam or misfeed Orientation For 1 sided printing face up top edge first For automatic 2 sided printing long edge binding face down bottom edge first HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select Printer Press OK b Select 2 sided Press OK c Select Single Im...

Page 35: ...s When you load a different size and type of paper in the tray you must also change the Paper Size and Paper Type settings in the machine or on your computer 1 Open the machine s back cover the face up output tray 2 On the front of the machine open the MP tray and lower it gently 3 Pull out the MP tray support 1 and unfold the flap 2 2 1 4 Slide the MP tray paper guides to fit the width of the pap...

Page 36: ...e and b arrows 2 6 Change your print preferences in the Print screen before sending the print job from your computer 7 Send your print job to the machine 8 Close the back cover the face up output tray until it locks in the closed position Related Information Load and Print Using the Multi purpose Tray MP Tray 31 ...

Page 37: ...ad a different size and type of paper in the tray you must also change the Paper Size and Paper Type settings in the machine or on your computer 1 Open the machine s back cover the face up output tray 2 Pull down the two grey levers one on the left side and one on the right side as shown in the illustration 3 On the front of the machine open the MP tray and lower it gently 4 Pull out the MP tray s...

Page 38: ...ange your print preferences in the Print dialog box before sending the print job from your computer Settings Options for Envelopes Paper Size Com 10 DL C5 Monarch Media Type Envelopes Env Thick Env Thin 8 Send your print job to the machine 9 When you have finished printing return the two grey levers you adjusted in the earlier step back to their original positions 10 Close the back cover the face ...

Page 39: ...Home Paper Handling Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting 34 ...

Page 40: ...e you want and then press OK 4 Press Back 5 Press a or b to select the Paper Size option and then press OK 6 Press a or b to select the paper tray that you want to change and then press OK 7 Press a or b to select the paper size you want and then press Go HL L8360CDW HL L9310CDW 1 Press Settings All Settings General Setup Tray Setting Paper Type 2 Press a or b to display the paper tray options and...

Page 41: ... the paper size and paper type The default setting is On HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select General Setup Press OK b Select Tray Setting Press OK c Select Check Size Press OK 2 Press a or b to select the On or Off option 3 Press Go HL L8360CDW HL L9310CDW 1 Press Settings All Settings General Setup Tray Setting Ch...

Page 42: ...er sizes The measurements may vary depending on the paper size or settings in the application you are using 1 3 2 4 Do not attempt to print into these areas your output will not reflect anything in these areas Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Print Letter 4 23 mm 4 23 mm A4 4 23 mm 4 23 mm Legal 4 23 mm 4 23 mm Related Information Paper Handling 37 ...

Page 43: ... IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or therm...

Page 44: ...Home Print Print Print from Your Computer Windows Print from Your Computer Macintosh Cancel a Print Job Test Print 39 ...

Page 45: ...ndows Print a Document Windows Print Settings Windows Secure Print Windows Change the Default Print Settings Windows Print a Document Using the BR Script3 Printer Driver PostScript 3 Language Emulation Windows Monitor the Status of the Machine from Your Computer Windows 40 ...

Page 46: ...ize 5 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 6 Type the number of copies 1 999 you want in the Copies field 7 Click the Media Type drop down list and then select the type of paper you are using 8 To print multiple pages on ...

Page 47: ...Related Information Print from Your Computer Windows Print Settings Windows 42 ...

Page 48: ...pies Type the number of copies 1 999 that you want to print in this field Collate Select this option to print sets of multi page documents in the original page order When this option is selected one complete copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen...

Page 49: ...d contrast import those settings as a print configuration file Use the Export option to create a print configuration file from the current settings Export To adjust the print configuration of a particular image click Settings When you have finished adjusting the image parameters such as brightness and contrast export those settings as a print configuration file Use the Import option to load a prev...

Page 50: ...ther Pages Select the paper source to use for printing the second and subsequent pages Advanced Tab 1 Scaling Select these options to enlarge or reduce the size of the pages in your document Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size When you select this option select the paper size you want from the drop down list Free Select this op...

Page 51: ...u enter a password on the machine s control panel 7 Administrator This feature allows you to change the administrator password and restrict various printing functions 8 User Authentication This feature allows you to confirm the restrictions for each user 9 Other Print Options button Sleep Time Specify the amount of time that passes before the machine enters Sleep Mode Improve Print Output Select t...

Page 52: ... 8 Click OK to close the Secure Print Settings window 9 Click OK 10 Complete your print operation 11 On the machine s control panel press Secure 12 Press a or b to display your user name and then press OK The LCD displays the list of secured jobs for that name 13 Press a or b to display the job and then press OK 14 Enter your four digit password To enter each digit press a or b to select a number ...

Page 53: ...Secure Print 13 Press a or b to display user names and then press your user name The LCD displays the list of secured jobs for your name 14 Press a or b to display the print job and then press it 15 Enter your four digit password and then press OK 16 Enter the number of copies you want 17 Press Start The machine prints the data After you have printed the secured data it will be cleared from the ma...

Page 54: ...re and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Brot...

Page 55: ...k Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View...

Page 56: ...c select Custom in the Select Machine section and then select the PS Driver check box 1 Select the print command in your application 2 Select Brother XXX XXXX BR Script3 where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Layout Paper Quality or Secure Print tab to change basic print settings Click the Layo...

Page 57: ...eft navigation bar and then click Status Monitor Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities and then click the drop down list and select your model name if not alread...

Page 58: ...Your Computer Macintosh Print a Document Macintosh Print Options Macintosh Secure Print Macintosh Print a Document Using the BR Script3 Printer Driver PostScript 3 language emulation Macintosh Monitor the Status of the Machine from Your Computer Macintosh 53 ...

Page 59: ...he number of copies you want in the Copies field 5 Click the Paper Size pop up menu and then select your paper size 6 Select the Orientation option that matches the way you want the document to print 7 Click the application pop up menu and then select Print Settings The Print Settings options appear 8 Click the Media Type pop up menu and then select the type of paper you are using 9 Change other p...

Page 60: ...ither choose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 55 ...

Page 61: ...eet of paper 3 Border Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 56 ...

Page 62: ...es to Print Select which pages you want to print even pages or odd pages 3 Page Order Select the page order 4 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 5 Destination Paper Size Select the paper size to print on 6 Scale down only Select this option if you want to reduce the pages in your document when they are too large...

Page 63: ... is black and white and you want to conserve colour toner select Mono mode If either the Cyan Magenta or Yellow toner reaches the end of its life while printing a colour document the print job cannot be completed Cancel your print job and select to start the print job again in Mono mode as long as Black toner is available 4 Paper Source Select the paper source setting according to your print condi...

Page 64: ...from printing Color Settings 1 Color Mode Select the colour mode to suit your preference 2 Advanced Color Settings Click the disclosure triangle to select the Colour Enhancement feature This feature analyses your image to improve its sharpness white balance and colour density This process may take several minutes depending on the size of the image and the specifications of your computer 59 ...

Page 65: ...Print This feature ensures that confidential or sensitive documents do not print until you enter a password on the machine s control panel Related Information Print from Your Computer Macintosh Print a Document Macintosh 60 ...

Page 66: ...ay the job and then press OK 10 Enter your four digit password To enter each digit press a or b to select a number and then press OK 11 Press a or b to select the Print option and then press OK 12 Press a or b to enter the number of copies you want 13 Press OK After you have printed the secured data it will be cleared from the machine s memory HL L8360CDW HL L9310CDW 1 From an application such as ...

Page 67: ...After you have printed the secured data it will be cleared from the machine s memory Related Information Print from Your Computer Macintosh 62 ...

Page 68: ...loaded the correct size paper in the paper tray 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Select your machine 4 Type the number of copies you want in the Copies field 5 Click the Paper Size pop up menu and then select your paper size 6 Select the Orientation option that matches the way you want the document to print 7 Click the print options pop up me...

Page 69: ...en click the Open Printer Utility button Status Monitor starts Troubleshooting Click the Troubleshooting button to access the troubleshooting website Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies Updating the machine s status To view the latest machine status while the Status Monitor window is open click the ...

Page 70: ...Related Information Print from Your Computer Macintosh Printing Problems Calibrate Colour Output 65 ...

Page 71: ... HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press Cancel To cancel multiple print jobs press and hold Cancel for four seconds HL L8360CDW HL L9310CDW 1 Press To cancel multiple print jobs press and hold for four seconds Related Information Print Printing Problems 66 ...

Page 72: ...0CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select Printer Press OK b Select Print Options Press OK c Select Test Print Press OK HL L8360CDW HL L9310CDW 1 Press Settings All Settings Printer Print Options Test Print 2 Press Yes 3 Press Related Information Print Improve the Print Quality 67 ...

Page 73: ...e You can print photos directly from digital camera media or a USB flash drive Supported file types are PDF JPEG TIFF XPS and PRN Compatible USB Flash Drives Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage Create a PRN File for Direct Printing Windows 68 ...

Page 74: ...SB mass storage standard Other USB devices are not supported Compatible USB Flash Drives USB Class USB Mass Storage Class USB Mass Storage Sub Class SCSI or SFF 8070i Transfer protocol Bulk transfer Only Format 1 FAT12 FAT16 FAT32 exFAT Sector size Max 4096 Byte Encryption Encrypted devices are not supported Related Information Print Data Directly from a USB Flash Drive 1 NTFS format is not suppor...

Page 75: ... shows the HL L9310CDW HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Connect your USB flash drive or digital camera to the USB direct interface If an error occurs the USB menu does not appear on the LCD When the machine is in Deep Sleep mode the LCD does not display any information even if you connect a USB flash drive to the USB direct interface Press any button on the...

Page 76: ...hen the machine is in Deep Sleep mode the LCD does not display any information even if you connect a USB flash drive to the USB direct interface Press any button on the control panel to wake up the machine If your machine has been set to Secure Function Lock On you may not be able to access Direct Print HL L9310CDW If the machine prompts you to choose the USB port select it on the Touchscreen 2 Pr...

Page 77: ...ress OK 6 Enter the number of copies you want 7 Press Mono Start or Colour Start to print the data 8 Press IMPORTANT DO NOT remove the USB flash drive or digital camera from the USB direct interface until the machine has finished printing Related Information Print Data Directly from a USB Flash Drive 72 ...

Page 78: ...your model and then select the print to file option 3 Complete your print operation 4 Enter the required information to save the file If the computer prompts you to enter a file name only you can also specify the folder where you want to save the file by typing the directory name for example C Temp FileName prn If a USB flash drive is connected to your computer you can save the file directly to th...

Page 79: ...Supported Basic Network Features Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 74 ...

Page 80: ... 5 macOS v10 11 x macOS v10 12 Printing Yes Yes Yes BRAdmin Light Yes Yes BRAdmin Professional 3 Yes Yes Web Based Management Yes Yes Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Vertical Pairing Yes Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest version of Brother s BRAdmin Light Go to your model s Downloads page on t...

Page 81: ...gement Software and Utilities Configure and change your Brother machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management 76 ...

Page 82: ... Brother devices This utility can search for Brother products on your network and view the device status from an easy to read Windows Explorer style screen that changes colour to identify the status of each device You can configure network and device settings and update device firmware from a Windows computer on your LAN BRAdmin Professional 3 can also log activity of Brother devices on your netwo...

Page 83: ...r a Wireless Network Configure Your Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard Configure Your Machine for a Wireless Netwo...

Page 84: ...speed of your documents Due to these factors wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may want to consider selecting wired Ethernet for faster data transfer supported models only or USB for the fastest throughput speed Although the Brother machine...

Page 85: ...w the on screen instructions If the Brother screen does not appear do the following Windows 7 Go to Computer Double click the CD DVD icon and then double click start exe Windows 8 and Windows 10 Click the File Explorer icon on the taskbar and then go to Computer This PC Double click the CD DVD icon and then double click start exe If the User Account Control screen appears click Yes 3 Choose Wirele...

Page 86: ...he LCD displays Press Key on rtr press the WPS button on your wireless access point router Then press a on your machine Your machine will automatically detect your wireless access point router and try to connect to your wireless network If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install drivers and softwar...

Page 87: ...ating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network Wireless LAN Report Error Codes 82 ...

Page 88: ...entification Number PIN Method to configure your wireless network settings The PIN Method is one of the connection methods developed by the Wi Fi Alliance By submitting a PIN created by an Enrollee your machine to the Registrar a device that manages the wireless LAN you can set up the wireless network and security settings For more information on how to access WPS mode see the instructions provide...

Page 89: ...hing for a wireless LAN access point router 6 Using a computer connected to the network in your browser s address bar type the IP address of the device you are using as the Registrar For example http 192 168 1 2 7 Go to the WPS settings page and type the PIN and then follow the on screen instructions The Registrar is usually the wireless LAN access point router The settings page will differ depend...

Page 90: ...ation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com HL L8360CDW HL L9310CDW 1 Press Settings All Settings Network WLAN WPS w PIN Code 2 When Enable WLAN appears press Yes This will start the wireless setup wizard To cancel press No 3 The LCD displays an eight digit PIN and the machine starts searching for a wireless LAN access p...

Page 91: ...disc 7 Select your machine and click Next 8 Type the PIN displayed on the machine s LCD and then click Next 9 Windows 7 Select your network and then click Next 10 Click Close If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother insta...

Page 92: ...he first WEP key only If you need assistance during setup and want to contact Brother customer service make sure you have your SSID Network Name and Network Key ready We cannot assist you in locating this information If you do not know this information SSID and Network Key you cannot continue the wireless setup How can I find this information Check the documentation provided with your wireless acc...

Page 93: ...hich you are connecting Network Name SSID Network Key For example Network Name SSID HELLO Network Key 12345 Your access point router may support the use of multiple WEP keys however your Brother machine supports the use of the first WEP key only If you need assistance during setup and want to contact Brother customer service make sure you have your SSID Network Name and Network Key ready We cannot...

Page 94: ...ce you have selected If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional...

Page 95: ...tication Method Encryption Mode Network Key Infrastructure WPA2 PSK AES 12345678 If your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press a or b to select the Network option and then press OK 3 Press a or b to select the WLAN option and then press OK 4 Press a or b to select the Setup Wizard option and then p...

Page 96: ...her com HL L8360CDW HL L9310CDW Before configuring your machine we recommend writing down your wireless network settings You will need this information before you continue with the configuration 1 Check and write down the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode Network Key Infrastructure Open System NONE WEP Shared Key WEP WPA WP...

Page 97: ...achine attempts to connect to the wireless device you have selected If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at sup...

Page 98: ...ing down your wireless network settings You will need this information before you continue with the configuration 1 Check and record the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode User ID Password Infrastructure LEAP CKIP EAP FAST NONE AES TKIP EAP FAST MS CHAPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TK...

Page 99: ... a or b to select the Authentication Method you want and then press OK 10 Do one of the following If you selected the LEAP option enter the user ID and then press OK Enter the Password and then press OK If you selected the EAP FAST PEAP or EAP TTLS option press a or b to select the Inner Authentication Method NONE CHAP MS CHAP MS CHAPv2 GTC or PAP and then press OK Depending on your Authentication...

Page 100: ...our computer or go to your model s Downloads page on the Brother Solutions Center at support brother com HL L8360CDW HL L9310CDW Before configuring your machine we recommend writing down your wireless network settings You will need this information before you continue with the configuration 1 Check and record the current wireless network settings Network Name SSID Communication Mode Authentication...

Page 101: ... ID and then press OK Enter the Password and then press OK If you selected the EAP FAST PEAP or EAP TTLS option press a or b to select the Inner Authentication Method NONE CHAP MS CHAP MS CHAPv2 GTC or PAP Depending on your Authentication Method the Inner Authentication Method selections differ Select the Encryption Type TKIP AES or AES Select the Verification Method No Verification CA or CA Serve...

Page 102: ...ating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network Wireless LAN Report Error Codes 97 ...

Page 103: ...Configuring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 98 ...

Page 104: ... network configuration using the one push or PIN Method of Wi Fi Protected Setup WPS You can also configure a wireless network by manually setting an SSID and password Your Brother machine s Wi Fi Direct feature supports WPA2 security with AES encryption 2 1 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired and wireless network only one connection meth...

Page 105: ...s from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Dir...

Page 106: ...port Wi Fi Protected Setup WPS Option Description Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS No See Related Information Configure...

Page 107: ... Configure Your Wi Fi Direct Network Manually 102 ...

Page 108: ... to select the mobile device you want to connect to and press OK Search for available devices again by pressing Rescan 7 If your mobile device connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup The Mobile Print Scan Guide for Brother iPrint Scan contains information on printing from your mobile device Go to your model s Manuals page on the ...

Page 109: ...rk setup The Mobile Print Scan Guide for Brother iPrint Scan contains information on printing from your mobile device Go to your model s Manuals page on the Brother Solutions Center at support brother com to see the guide Related Information Configure Your Wi Fi Direct Network Wi Fi Direct Network Configuration Overview 104 ...

Page 110: ...e connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup The Mobile Print Scan Guide for Brother iPrint Scan contains information on printing from your mobile device Go to your model s Manuals page on the Brother Solutions Center at support brother com to see the guide HL L8360CDW HL L9310CDW If your mobile device supports WPS PBC Push Button C...

Page 111: ...Related Information Configure Your Wi Fi Direct Network Wi Fi Direct Network Configuration Overview 106 ...

Page 112: ...IN is displayed on your Brother machine enter the PIN in your mobile device When your Brother machine is not the G O it will display available device names with which to configure a Wi Fi Direct network Press a or b to select the mobile device you want to connect to and press OK Search for available devices again by pressing Rescan and then go to the next step 7 Do one of the following Press a to ...

Page 113: ...the mobile device you want to connect to Search for available devices again by pressing Rescan 4 Do one of the following Press Display PIN Code to display the PIN on your Brother machine and enter the PIN in your mobile device Go to the next step Press Input PIN Code to enter the PIN displayed by your mobile device in the machine and then press OK Go to the next step If your mobile device does not...

Page 114: ...chine This will start the Wi Fi Direct setup To cancel press Back 8 The machine will wait for a connection request from your mobile device When Input PIN Code appears enter the PIN displayed on your mobile device in the machine 9 Press OK 10 If your mobile device connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup The Mobile Print Scan Guide...

Page 115: ...fully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup The Mobile Print Scan Guide for Brother iPrint Scan contains information on printing from your mobile device Go to your model s Manuals page on the Brother Solutions Center at support brother com to see the guide Related Information Configure Your Wi Fi Direct Network Wi Fi Direct Network Configuration Ove...

Page 116: ...bile Print Scan Guide for Brother iPrint Scan contains information on printing from your mobile device Go to your model s Manuals page on the Brother Solutions Center at support brother com to see the guide HL L8360CDW HL L9310CDW If your mobile device does not support Wi Fi Direct or WPS you must configure a Wi Fi Direct network manually When the machine receives the Wi Fi Direct request from you...

Page 117: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report Print the WLAN Report Configure the SNTP Protocol Using Web Based Management 112 ...

Page 118: ...name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the Print Reports option and then press OK 2 Press a or b to select Network Config Press OK The machine prints the Network Configuration Report HL L836...

Page 119: ...ress a or b to select the WLAN Report option and then press OK The machine will print the WLAN Report HL L8360CDW HL L9310CDW 1 Press Settings All Settings Print Reports WLAN Report 2 Press Yes The machine will print the WLAN Report 3 Press If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again Relat...

Page 120: ... SSID and security information and re enter the correct information as necessary This device does not support a 5 GHz SSID ESSID and you must select a 2 4 GHz SSID ESSID Make sure the access point router is set to 2 4 GHz or 2 4 GHz 5 GHz mixed mode TS 03 The wireless network and security setting you entered may be incorrect Reconfirm the wireless network settings If you do not know this informati...

Page 121: ...S enabled are detected Confirm that only one WLAN access point router within range has the WPS method active and try again Try starting again after few minutes in order to avoid effects from other access points Related Information Print the WLAN Report My Brother Machine Cannot Print over the Network I Want to Check that My Network Devices are Working Correctly Configure Your Machine for a Wireles...

Page 122: ...pe a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 Select the SNTP check box to activate the settings 7 Click Submit 8 Restart your Brother machine to activate the configuration 9 Next to the SNTP check box click Advanced Settings and follow the instructions below Option Description Status Displays whether the SNTP protoc...

Page 123: ...ne will contact the secondary SNTP server Primary SNTP Server Port Secondary SNTP Server Port Type the port number 1 65535 The secondary SNTP server port is used as a backup to the primary SNTP server port If the primary port is unavailable the machine will contact the secondary SNTP port Synchronization Interval Type the number of hours between server synchronization attempts 1 168 hours 10 Click...

Page 124: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Gigabit Ethernet Wired Network Only Reset the Network Settings to the Factory Settings 119 ...

Page 125: ... you must set the machine s Ethernet link mode to Auto from the machine s control panel or Web Based Management web browser Use a straight through Category 5e or greater twisted pair cable When you connect the machine to a Gigabit Ethernet Network use the network devices complying with 1000BASE T Related Information Technical Information for Advanced Users Configure the Gigabit Ethernet Settings U...

Page 126: ... s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Wired 6 Click Ethernet in the left navigation bar 7 Select Auto from the Ethernet Mode drop down list 8 Click Submit 9 To enable the settings restart your machine You can confirm your settings by printing the ...

Page 127: ...ettings You can also reset the print server to its factory settings using BRAdmin Light BRAdmin Professional 3 or Web Based Management HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the Network option and then press OK 2 Press a or b to select the Network Reset option and then press OK Press a 3 Press a for Yes The machine will restart HL L8360CDW ...

Page 128: ...Home Security Security Lock the Machine Settings Network Security Features 123 ...

Page 129: ...e Settings Before turning on the machine s Access Lock make a careful note of your password If you forget the password you must reset all passwords stored in the machine by contacting your administrator or Brother customer service Setting Lock Overview 124 ...

Page 130: ... Overview Use the Setting Lock feature to block unauthorised access to machine settings When Setting Lock is set to On you cannot access the machine settings without entering the password Set the Setting Lock Password Change the Setting Lock Password Turn Setting Lock On 125 ...

Page 131: ...elect Setting Lock Press OK 2 Enter a four digit number for the password To enter each digit press a or b to select a number and then press OK 3 When the LCD displays Verify re enter the new password 4 Press Go HL L8360CDW HL L9310CDW 1 Press Settings All Settings General Setup Setting Lock 2 Enter a four digit number for the password 3 Press OK 4 When the LCD displays Verify re enter the new pass...

Page 132: ...t password To enter each digit press a or b to select a number and then press OK 3 Enter a new four digit password To enter each digit press a or b to select a number and then press OK 4 When the LCD displays Verify re enter the new password 5 Press Go HL L8360CDW HL L9310CDW 1 Press Settings All Settings General Setup Setting Lock Set Password 2 Enter the current four digit password 3 Press OK 4 ...

Page 133: ... current four digit password To enter each digit press a or b to select a number and then press OK To turn Setting Lock off press OK Press a to select Yes when the LCD displays Unlock enter the current four digit password and then press OK HL L8360CDW HL L9310CDW 1 Press Settings All Settings General Setup Setting Lock Lock Off On 2 Enter the current four digit password 3 Press OK To turn Setting ...

Page 134: ...s Secure Function Lock 3 0 Use Active Directory Authentication Use LDAP Authentication Manage Your Network Machine Securely Using SSL TLS Manage Your Network Machine Securely Using IPsec Send an Email Securely Use IEEE 802 1x Authentication for a Wired or a Wireless Network Store Print Log to Network 129 ...

Page 135: ...security and encryption protocols available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine We recommend disabling the Telnet FTP server and TFTP protocols Accessing the machine using these protocols is not secure Related Information Network Security Features 130 ...

Page 136: ...ses security by restricting the functions available on your Brother machine Before Using Secure Function Lock 3 0 Configure Secure Function Lock 3 0 Using Web Based Management Configure Public Mode for Secure Function Lock 3 0 Additional Secure Function Lock 3 0 Features Register a new ID Card Using the Machine s Control Panel 131 ...

Page 137: ...gement or BRAdmin Professional 3 Windows Print Print includes print jobs sent via AirPrint Google Cloud Print and Brother iPrint Scan If you register users login names in advance the users do not need to enter their passwords when they use the print function Color Print USB Direct Print Web Connect supported models only Page Limits Page Counters Card ID NFC ID supported models only If you register...

Page 138: ...ed Functions menu in the left navigation bar 9 In the User List Restricted Functions field type a group name or user name 10 In the Print and the other columns select a check box to allow or clear a check box to restrict the function listed 11 To configure the maximum page count select the On check box in the Page Limits column and then type the maximum number in the Max Pages field 12 Click Submi...

Page 139: ...1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Administrator tab 5 Click the User Restriction Function menu in the left navigation bar 6 Select Secure Function Lock 7 Click Su...

Page 140: ...the page counter Export to CSV file Click Export to CSV file to export the current page counter including User List Restricted Functions information as a CSV file Card ID NFC ID supported models only Click the User List menu and then type a users Card ID in the Card ID NFC ID field You can use your ID card for authentication Last Counter Record Click Last Counter Record if you want the machine to ...

Page 141: ...310CDW 1 Touch the NFC symbol on the machine s control panel with a registered ID Card 2 Press your login name 3 Press Register Card 4 Touch a new ID Card to the NFC symbol 5 Press OK The new ID Card s number is registered to the machine For the supported ID Card types go to the Brother Solutions Center at support brother com to see the FAQs Troubleshooting page Related Information Secure Function...

Page 142: ...tication Use Active Directory Authentication Introduction to Active Directory Authentication Configure Active Directory Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel Active Directory Authentication 137 ...

Page 143: ... of your Brother machine If Active Directory Authentication is enabled the machine s control panel will be locked You cannot change the machine s settings until you enter a User ID and password Active Directory Authentication offers the following feature Stores incoming print data You can change the Active Directory Authentication settings using Web Based Management or BRAdmin Professional 3 Windo...

Page 144: ...he left navigation bar 6 Select Active Directory Authentication 7 Click Submit 8 Select Active Directory Authentication in the left navigation bar 9 Configure the following settings Option Description Storage PC Print Data Select this option to store incoming print data After you log on to the machine your PC print jobs will be printed automatically This feature is available only for print data cr...

Page 145: ...rectory Authentication Related Models HL L8360CDW HL L9310CDW When Active Directory Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel enter your User ID 2 Press OK 3 Enter your password 4 Press OK 5 When authentication is successful the machine s control panel will be unlock...

Page 146: ...es Use LDAP Authentication Use LDAP Authentication Introduction to LDAP Authentication Configure LDAP Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel LDAP Authentication 141 ...

Page 147: ... of your Brother machine If LDAP Authentication is enabled the machine s control panel will be locked You cannot change the machine s settings until you enter a User ID and password LDAP Authentication offers the following feature Stores incoming print data You can change the LDAP Authentication settings using Web Based Management or BRAdmin Professional 3 Windows Related Information Use LDAP Auth...

Page 148: ...P Authentication 7 Click Submit 8 Click LDAP Authentication in the left navigation bar 9 Configure the following settings Option Description Storage PC Print Data Select this option to store incoming print data After you log on to the machine your PC print jobs will be printed automatically This feature is available only for print data created by a Brother native printer driver Remember User ID Se...

Page 149: ... Panel LDAP Authentication Related Models HL L8360CDW HL L9310CDW When LDAP Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel enter your User ID and Password 2 Press OK 3 When authentication is successful the machine s control panel will be unlocked Related Information Use L...

Page 150: ...Manage Your Network Machine Securely Using SSL TLS Introduction to SSL TLS Certificates and Web Based Management Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using BRAdmin Professional 3 Windows Print Documents Securely Using SSL TLS 145 ...

Page 151: ...sent over a local or wide area network LAN or WAN It works by encrypting data such as a print job sent over a network so anyone trying to capture it will not be able to read it SSL TLS can be configured on both wired and wireless networks and will work with other forms of security such as WPA keys and firewalls Related Information Manage Your Network Machine Securely Using SSL TLS Brief History of...

Page 152: ...Banking and you see https and the little padlock icon in the web browser you are using SSL SSL grew to work with additional applications such as Telnet printer and FTP software in order to become a universal solution for online security Its original design intentions are still being used today by many online retailers and banks to secure sensitive data such as credit card numbers customer records ...

Page 153: ...nauthorised users from reading data sent to the machine SSL s key selling point is that it can be used to print confidential data securely For example an HR department in a large company may be printing wage slips on a regular basis Without encryption the data contained on these wages slips can be read by other network users However with SSL TLS anyone trying to capture the data will see a confusi...

Page 154: ...sed Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Create and Install a Certificate Manage Multiple Certificates 149 ...

Page 155: ...te This print server issues its own certificate Using this certificate you can easily use the SSL TLS communication without creating or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from an external trusted CA When u...

Page 156: ...es and Web Based Management Create and Install a Certificate Create and Install a Certificate Step by Step Guide for Creating and Installing a Certificate Create and Install a Self signed Certificate Create and Install a Certificate from a Certificate Authority CA Import and Export a CA Certificate 151 ...

Page 157: ... use a certificate from a Certificate Authority CA These are a brief summary of the actions required based on the option you choose Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Management 2 Install the cer...

Page 158: ...Management Create and Install a Certificate Create and Install a Self signed Certificate Create and Install a Self signed Certificate Create a Self signed Certificate Install the Self signed Certificate for Windows users with Administrator Rights Import and Export the Self signed Certificate on your Brother Machine 153 ...

Page 159: ...s Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create Self Signed Certificate 8 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain name to use when accessing this ma...

Page 160: ...rver The self signed certificate is created and saved in your machine s memory To use SSL TLS communication the self signed certificate must be installed on your computer Related Information Create and Install a Self signed Certificate 155 ...

Page 161: ... certificates 1 Do one of the following Windows 7 and Windows Server 2008 Click Start All Programs Windows 8 Right click the Internet Explorer icon on the taskbar Windows 10 and Windows Server 2016 Click Windows Accessories Windows Server 2012 and Windows Server 2012 R2 Click Internet Explorer and then right click the Internet Explorer icon that appears on the taskbar 2 Right click Internet Explor...

Page 162: ...4 Click Continue to this website not recommended 5 Click Certificate error and then click View certificates 6 Click Install Certificate 157 ...

Page 163: ...the Certificate Import Wizard appears click Next 8 Select Place all certificates in the following store and then click Browse 9 Select Trusted Root Certification Authorities and then click OK 10 Click Next 158 ...

Page 164: ...correct The fingerprint thumbprint is printed on the Network Configuration Report 13 Click OK The self signed certificate is now installed on your computer and SSL TLS communication is available Related Information Create and Install a Self signed Certificate 159 ...

Page 165: ...eate and Install a Self signed Certificate Import and Export the Self signed Certificate on your Brother Machine Import and Export the Self signed Certificate on your Brother Machine You can store the self signed certificates on your Brother machine and manage them by importing and exporting Import the Self signed Certificate Export the Self signed Certificate 160 ...

Page 166: ... http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click...

Page 167: ...e the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Export shown with ...

Page 168: ...f you already have a certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Inst...

Page 169: ...pe a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create CSR 8 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify it to the outside world The length of the Common Name must be less than 64 bytes Enter an ...

Page 170: ...e certificate template to securely create the Client Certificate If you are creating a Client Certificate for an IEEE 802 1x environment with EAP TLS authentication we recommend using User for the certificate template For more information go to your model s page on the Brother Solutions Center at support brother com Related Information Create and Install a Certificate from a Certificate Authority ...

Page 171: ...he machine s IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access...

Page 172: ...tificate Create and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 167 ...

Page 173: ...example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab ...

Page 174: ... If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6...

Page 175: ...Using SSL TLS Certificates and Web Based Management Create and Install a Certificate Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Brother machine Import a CA Certificate Export a CA Certificate 170 ...

Page 176: ... name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by...

Page 177: ...Printer instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one a...

Page 178: ...ificates Stored UP on Brother Machine Self signed Certificate or Certificate Issued by a CA 5 CA Certificate 6 We recommend storing one less certificate than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certificate into the reserved spot and then delete the expired certificate This ensures that you avoid configuration failure When you us...

Page 179: ...mmon Name that you assigned to the certificate this could be your IP address node name or domain name 3 No password is required by default Type a password if you have set one and then click 4 You can now access the machine using HTTPS If you use the SNMPv3 protocol follow the steps below You can also change the SNMP settings by using BRAdmin Professional 3 5 Click the Network tab 6 Click Protocol ...

Page 180: ...2c read write access mode SNMPv3 read write access In this mode the print server uses version 3 of the SNMP protocol If you want to manage the print server securely use this mode When you use SNMPv3 read write access mode note the following You can use only BRAdmin Professional 3 or Web Based Management to manage the print server Except for BRAdmin Professional 3 all applications that use SNMPv1 v...

Page 181: ...dmin Professional 3 and Web Based Management together Use a different password in each group if you are managing a mixed group of older and newer print servers with BRAdmin Professional 3 This will ensure security is maintained on the newer print servers Older versions of BRAdmin refer to BRAdmin Professional older than Ver 2 80 and BRAdmin Light for Macintosh older than Ver 1 10 Older print serve...

Page 182: ...tBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Protocol Make sure the IPP check box is selected If the IPP check box is not selected select the IPP check box and the...

Page 183: ...achine Securely Using IPsec Manage Your Network Machine Securely Using IPsec Introduction to IPsec Configure IPsec Using Web Based Management Configure an IPsec Address Template Using Web Based Management Configure an IPsec Template Using Web Based Management 178 ...

Page 184: ...When the devices start communicating using IPsec keys are exchanged using Internet Key Exchange IKE first and then the encrypted data is transmitted using the keys In addition IPsec has two operation modes the Transport mode and Tunnel mode The Transport mode is used mainly for communication between devices and the Tunnel mode is used in environments such as a Virtual Private Network VPN For IPsec...

Page 185: ...ype http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click the IPsec menu in the left navigation bar 7 In the Status field enable or disable IPsec 8 Select Negotiation Mo...

Page 186: ... you select multiple check boxes the lower numbered check boxes have priority if the settings for the selected check boxes conflict 13 Click on the corresponding drop down list to select the Address Template that is used for the IPsec connection conditions To add an Address Template click Add Template 14 Click on the corresponding drop down list to select the IPsec Template that is used for the IP...

Page 187: ...ete an Address Template When an Address Template is in use it cannot be deleted 7 Click the Address Template that you want to create The IPsec Address Template appears 8 In the Template Name field type a name for the template up to 16 characters 9 Select a Local IP Address option to specify the IP address conditions for the sender IP Address Specify the IP address Select ALL IPv4 Address ALL IPv6 ...

Page 188: ... IP addresses for the IP address range If the starting and ending IP addresses are not standardized to IPv4 or IPv6 or the ending IP address is smaller than the starting address an error will occur IP Address Prefix Specify the IP address using CIDR notation For example 192 168 1 1 24 Because the prefix is specified in the form of a 24 bit subnet mask 255 255 255 0 for 192 168 1 1 the addresses 19...

Page 189: ...tab 5 Click the Security tab 6 Click IPsec Template in the left navigation bar The Template List appears displaying 10 IPsec Templates Click the Delete button to delete an IPsec Template When an IPsec Template is in use it cannot be deleted 7 Click IPsec Template that you want to create The IPsec Template screen appears The configuration fields differ based on the Use Prefixed Template and Interne...

Page 190: ...Related Information Manage Your Network Machine Securely Using IPsec IKEv1 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Manual Settings for an IPsec Template 185 ...

Page 191: ...anage Your Network Machine Securely Using IPsec Configure an IPsec Template Using Web Based Management IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Template Name Type a name for the template up to 16 characters 186 ...

Page 192: ... DES 3DES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte Encapsulating Security Protocol Select ESP AH or AH ESP ESP is a protocol for carrying out encrypted communication using IPsec ESP encrypts the payload communicated contents and adds additional information The IP packet is com...

Page 193: ...rive other keys Therefore even if a key is compromised the damage will be limited only to the messages that were encrypted using that key Select Enabled or Disabled Authentication Method Select the authentication method Select Pre Shared Key or Certificates Pre Shared Key When encrypting communication the encryption key is exchanged and shared beforehand using another channel If you selected Pre S...

Page 194: ...anage Your Network Machine Securely Using IPsec Configure an IPsec Template Using Web Based Management IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Template Name Type a name for the template up to 16 characters 189 ...

Page 195: ...ceive open information that was generated using a random number and the secret key Select Group1 Group2 Group5 or Group14 Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte Encapsulating Security Protocol Select ESP ESP is a protocol for carrying out encrypted...

Page 196: ...and shared beforehand using another channel If you selected Pre Shared Key for the Authentication Method type the Pre Shared Key up to 32 characters Local ID Type ID Select the sender s ID type and then type the ID Select IPv4 Address IPv6 Address FQDN E mail Address or Certificate for the type If you select Certificate type the common name of the certificate in the ID field Remote ID Type ID Sele...

Page 197: ...Related Information Configure an IPsec Template Using Web Based Management 192 ...

Page 198: ...d Template Select Custom Internet Key Exchange IKE IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec To carry out encrypted communication for that time only the encryption algorithm that is necessary for IPsec is determined and the encryption keys are shared For IKE the encryption keys are exchanged using the Diffie H...

Page 199: ...lected in Internet Key Exchange IKE and ESP is selected in Protocol in Encapsulating Security The number of characters you can set differs depending on the setting you chose for Encryption in the Encapsulating Security section If the length of the specified code key is different than the selected encryption algorithm an error will occur DES 64 bits 8 bytes 3DES 192 bits 24 bytes AES CBC 128 128 bi...

Page 200: ... CBC 128 or AES CBC 256 The encryption can be selected only when ESP is selected in Protocol Hash Select None MD5 SHA1 SHA256 SHA384 or SHA512 None can be selected only when ESP is selected in Protocol SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte before the IPsec SA will expire Encapsulation Mode Select Transport or Tunnel Remote Router IP Address Spe...

Page 201: ...curity Network Security Features Send an Email Securely Send an Email Securely Configure Email Sending Using Web Based Management Send an Email with User Authentication Send an Email Securely Using SSL TLS 196 ...

Page 202: ...sword is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the SMTP field click Advanced Settings and make sure the status of SMTP is Enabled 7 Configure the SMTP settings Confirm that the email settings are correct after configuration by sending a test email If you do not know the SMTP server se...

Page 203: ...UTH method for email notification and email reports We recommend using Web Based Management to configure the SMTP authentication Email Server Settings You must configure your machine s SMTP authentication method to match the method used by your email server For details about your email server settings contact your network administrator or Internet Service Provider ISP To enable SMTP server authent...

Page 204: ...r Certificate Under SSL TLS if you choose SSL or TLS the Verify Server Certificate check box will be selected automatically Before you verify the server certificate you must import the CA certificate issued by the CA that signed the server certificate Contact your network administrator or your Internet Service Provider ISP to confirm if importing a CA certificate is necessary If you do not need to...

Page 205: ...ur email server For details about your email server settings contact your network administrator or your ISP In most cases the secured webmail services require the following settings SMTP Port 25 Server Authentication Method SMTP AUTH SSL TLS TLS Related Information Send an Email Securely 200 ...

Page 206: ... Wired or a Wireless Network Use IEEE 802 1x Authentication for a Wired or a Wireless Network What Is IEEE 802 1x Authentication Configure IEEE 802 1x Authentication for a Wired or a Wireless Network Using Web Based Management Web Browser IEEE 802 1x Authentication Methods 201 ...

Page 207: ...d for wired and wireless networks that limits access from unauthorised network devices Your Brother machine supplicant sends an authentication request to a RADIUS server Authentication server through your access point or HUB After your request has been verified by the RADIUS server your machine can access the network Related Information Use IEEE 802 1x Authentication for a Wired or a Wireless Netw...

Page 208: ...essional 3 Wired and wireless network Wireless setup wizard from the control panel Wireless network Wireless setup wizard on the installation disc Wireless network 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name y...

Page 209: ...f the server certificate using the CA certificate that has been issued by the CA that signed the server certificate CA Cert ServerID The verification method to check the common name 1 value of the server certificate in addition to the CA reliability of the server certificate 7 When finished with configuration click Submit For wired networks After configuring connect your machine to the IEEE 802 1x...

Page 210: ...EAP is a version of EAP method developed by Cisco Systems Inc Microsoft Corporation and RSA Security PEAP creates an encrypted Secure Sockets Layer SSL Transport Layer Security TLS tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The Brother machine supports the following inner authenticati...

Page 211: ...eatures Store Print Log to Network Store Print Log to Network Store Log to Network Overview Configure the Store Print Log to Network Settings Using Web Based Management Use the Store Print Log to Network s Error Detection Setting 206 ...

Page 212: ...ed pages for every print job CIFS is a protocol that runs over TCP IP allowing computers on a network to share files over an intranet or the Internet The following print functions are recorded in the print log Print jobs from your computer USB Direct Print Web Connect Print supported models only The Store Print Log to Network feature supports Kerberos authentication and NTLMv2 authentication You m...

Page 213: ...protocol which allows devices or individuals to securely prove their identity to network servers using a single sign on NTLMv2 is the authentication method used by Windows to log into servers Auto If you select Auto NTLMv2 will be used to the authentication method Kerberos Select the Kerberos option to use Kerberos authentication only NTLMv2 Select the NTLMv2 option to use NTLMv2 authentication on...

Page 214: ...ur settings will be submitted automatically 10 The machine will test your settings 11 If your settings are accepted Test OK appears on the screen If Test Error appears check all settings and then click Submit to display the Test page again Related Information Store Print Log to Network 209 ...

Page 215: ... print jobs are cancelled when the print log cannot be stored to the server Ignore Log Print If you select the Ignore Log Print option the machine prints the documentation even if the print log cannot be stored to the server When the store print log function has recovered the print log is recorded as follows a If the log cannot be stored at the end of printing the print log except the number of pr...

Page 216: ...Home Mobile Web Connect Mobile Web Connect Brother Web Connect Google Cloud Print AirPrint Mobile Printing for Windows Mopria Print Service Brother iPrint Scan Near Field Communication NFC 211 ...

Page 217: ...Web Connect Brother Web Connect Brother Web Connect Overview Online Services Used with Brother Web Connect Conditions for Using Brother Web Connect Set Up Brother Web Connect Download and Print Documents Using Brother Web Connect 212 ...

Page 218: ...ges documents and other files 3 Web Service To use Brother Web Connect your Brother machine must be connected to a network that has access to the Internet through either a wired or wireless connection For network setups that use a proxy server the machine must also be configured to use a proxy server If you are unsure of your network configuration check with your network administrator A proxy serv...

Page 219: ...ervice URL drive google com Evernote An online file storage and management service URL www evernote com Dropbox An online file storage sharing and synchronization service URL www dropbox com OneDrive An online file storage sharing and managing service URL onedrive live com Box An online document editing and sharing service URL www box com OneNote An online document editing and sharing service URL ...

Page 220: ... For Hong Kong Taiwan and Korea Brother Web Connect supports only file names written in English Files named in the local language will not be downloaded Related Information Brother Web Connect 215 ...

Page 221: ...Brother Web Connect Conditions for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Configure the Proxy Server Settings Using Your Brother Machine s Control Panel Configure the Proxy Server Settings Using Web Based Management 216 ...

Page 222: ...ct requires a computer that has access to the Internet and has the Brother machine s software installed For Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network see the Quick Setup Guide included with your Brother machine For Macintosh To install the Brother Software go to your model s Downloads page on the Brother Solutions Cent...

Page 223: ...ated Models HL L8360CDW HL L9310CDW If your network uses a proxy server the following proxy server information must be configured on the machine Proxy server address Port number User Name Password 1 Press Settings All Settings Network Web Connect Settings Proxy Settings Proxy Connection On 2 Press the proxy server information and then enter the option that you want to set 3 Press Related Informati...

Page 224: ...s and Safari 9 for Macintosh Make sure that JavaScript and Cookies are always enabled in whichever browser you use 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5...

Page 225: ...r Web Connect Set Up Brother Web Connect Brother Web Connect Setup Overview Create an Account for Each Online Service Before Using Brother Web Connect Apply for Brother Web Connect Access Register an Account on Your Brother Machine for Brother Web Connect 220 ...

Page 226: ...itional account 1 User registration 2 Web Service 3 Obtain account Step 2 Apply for Brother Web Connect access Start Brother Web Connect access using a computer and obtain a temporary ID 1 Enter account information 2 Brother Web Connect application page 3 Obtain temporary ID Step 3 Register your account information on your machine so you can access the service you want to use Enter the temporary I...

Page 227: ...Related Information Set Up Brother Web Connect 222 ...

Page 228: ... an account After creating an account log on and use the account once with a computer before using the Brother Web Connect feature Otherwise you may not be able to access the service using Brother Web Connect If you already have an account there is no need to create an additional account After you finish creating an account with the online service you want to use apply for Brother Web Connect acce...

Page 229: ...n list and select your model name if not already selected Click Do More in the left navigation bar and then click Brother Web Connect Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen Click Brother Utilities and then click the drop down list and select you...

Page 230: ...2 Select the service you want to use The actual screen may differ from the screen shown above 3 Follow the on screen instructions and apply for access When finished your temporary ID will appear 225 ...

Page 231: ...d for 24 hours 5 Close the web browser Now that you have a Brother Web Connect access ID you must register this ID on your machine and then use your machine to access the web service you want to use Related Information Set Up Brother Web Connect Register an Account on Your Brother Machine for Brother Web Connect 226 ...

Page 232: ...ress a or b to display the service with which you want to register 4 Press the service name 5 If information regarding Brother Web Connect appears press OK 6 Press Register Delete 7 Press Register Account The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access 8 Press OK 9 Enter the temporary ID using the LCD 10 Press OK The machine will p...

Page 233: ...Related Information Set Up Brother Web Connect Apply for Brother Web Connect Access 228 ...

Page 234: ...are public When accessing a service or an account as a guest user you can view documents that the owner has made public that is documents with no viewing restrictions To download other users documents you must have access privileges to view the corresponding albums or documents If you are a restricted user for Web Connect due to the Secure Function Lock feature available for certain models you can...

Page 235: ...oad and print Press the service name 3 To log on to the service press a or b to display your account name and then press it If the PIN entry screen appears enter the four digit PIN and press OK 4 Press a or b to display the folder you want and then press it Some services do not require documents to be saved in folders For documents not saved in folders select See Unsorted Files to select documents...

Page 236: ...ect Google Cloud Print Google Cloud Print Google Cloud Print Overview Before Using Google Cloud Print Print from Google Chrome or Chrome OS Print from Google Drive for Mobile Print from Gmail Webmail Service for Mobile 231 ...

Page 237: ...stered to your Google account using a network compatible device such as a mobile phone or computer without installing the printer driver on the device Printing from Android applications requires installing the Google Cloud Print application from the Google Play Store app 3 1 4 2 1 Print request 2 Internet 3 Google Cloud Print 4 Printing Related Information Google Cloud Print 232 ...

Page 238: ...re Using Google Cloud Print Before Using Google Cloud Print Network Settings for Using Google Cloud Print Register Your Machine with Google Cloud Print Using Google Chrome Register Your Machine with Google Cloud Print Using Web Based Management 233 ...

Page 239: ... Print In order to use Google Cloud Print your Brother machine must be connected to a network that has access to the Internet either through a wired or wireless connection To connect and configure your machine correctly see the Quick Setup Guide or related topics in this guide Related Information Before Using Google Cloud Print Google Cloud Print Problems 234 ...

Page 240: ...n this section are examples for Windows users Screens on your computer may vary depending on your operating system and environment 1 Open Google Chrome on your computer 2 Sign in to your Google Account 3 Click the Google Chrome menu icon and then Settings Show advanced settings 4 In the Google Cloud Print section click Manage 5 Follow the on screen instructions to register your machine 6 When a co...

Page 241: ...ck the Protocol menu in the left navigation bar 7 Make sure that Google Cloud Print is selected and then click Advanced Settings 8 Make sure that Status is set to Enabled Click Register 9 Follow the on screen instructions to register your machine 10 When a confirmation message appears on your machine press the OK button If the confirmation message does not appear on your machine s LCD repeat these...

Page 242: ...gle Chrome or Chrome OS 1 Make sure your Brother machine is turned on 2 Open the web page that you want to print 3 Click the Google Chrome menu icon 4 Click Print 5 Select your machine from the printer list 6 Change print options if needed 7 Click Print Related Information Google Cloud Print 237 ...

Page 243: ...e sure your Brother machine is turned on 2 Access Google Drive from your Android or Apple device s web browser 3 Open the document that you want to print 4 Tap the menu icon 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Print 238 ...

Page 244: ...service from your Android or Apple device s web browser 3 Open the email that you want to print 4 Tap the menu icon If Print appears beside the attachment name you can also print the attachment Tap Print and then follow the instructions on your mobile device 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Prin...

Page 245: ...Home Mobile Web Connect AirPrint AirPrint AirPrint Overview Before Using AirPrint Print Using AirPrint 240 ...

Page 246: ...ther AirPrint to wirelessly print photos emails web pages and documents from your iPad iPhone and iPod touch without installing a printer driver on the device 1 2 1 Print request 2 Printed photos emails web pages and documents Related Information AirPrint AirPrint Problems 241 ...

Page 247: ...Home Mobile Web Connect AirPrint Before Using AirPrint Before Using AirPrint Network Settings for Using AirPrint Disable and Enable AirPrint Using Web Based Management Web Browser 242 ...

Page 248: ... to your mobile device s user s guide A link to your mobile device s user s guide on Apple s website can be found by tapping in Safari To configure your Brother machine for a wireless network see the Quick Setup Guide or related topics in this guide If your Brother machine supports a wired network you can use a network cable to connect to the wireless access point router If your Brother machine su...

Page 249: ...ress in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 To disable AirPrint clear the AirPrint check box To enable AirPrint select the AirPrint check box By default AirPr...

Page 250: ...Home Mobile Web Connect AirPrint Print Using AirPrint Print Using AirPrint Print from iPad iPhone or iPod Touch Before Printing Using AirPrint macOS Print Using AirPrint macOS 245 ...

Page 251: ...ine is turned on 2 Use Safari to open the page that you want to print 3 Tap or 4 Tap Print 5 Make sure your Brother machine is selected 6 If a different machine or no printer is selected tap Printer A list of available machines appears 7 Tap your machine s name in the list 8 Select the desired options such as the number of pages to print and 2 sided printing if supported by your machine 9 Tap Prin...

Page 252: ...e to the printer list on your Macintosh computer 1 Select System Preferences from the Apple Menu 2 Click Print Scan or Printers Scanners 3 Click the icon below the Printers pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information Print Using AirPrint 247 ...

Page 253: ...e sure your Brother machine is turned on 2 On your Macintosh computer use Safari to open the page that you want to print 3 Click the File menu and then select Print 4 Make sure your Brother machine is selected If a different machine or no printer is selected click the Printer pop up menu and then select your Brother machine 5 Select the desired options such as the number of pages to print and 2 si...

Page 254: ...your Windows mobile device You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device Many Windows apps support this function 1 2 3 1 Windows mobile device Windows 10 Mobile or later 2 Wi Fi connection 3 Your Brother machine Related Information Mobile Web Connect 249 ...

Page 255: ... service you can connect to the same network as your machine and print without additional setup Many native Android apps support printing 1 2 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must turn it on Related Information Mobile Web Connec...

Page 256: ...Print Scan allows you to use features of your Brother machine directly from your Apple device Download and install Brother iPrint Scan from the App Store For Windows Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows device without using a computer Download and install Brother iPrint Scan from the Microsoft Store For more information see the M...

Page 257: ... NFC enabled you can print data photos PDF files text files web pages and email messages from the device by touching it to the NFC symbol on the machine s control panel You must download and install Brother iPrint Scan on your Android device to use this feature For more information see the Mobile Print Scan Guide for Brother iPrint Scan Go to your model s Manuals page on the Brother Solutions Cent...

Page 258: ...nal IC card readers 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Administrator tab 5 Click the External Card Reader menu and then enter the necessary information 6 Click Sub...

Page 259: ...hine s power is on See the Quick Setup Guide All of the protective materials have been removed See the Quick Setup Guide Paper is loaded correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer Error and maintenance messages If you did not solve the problem with the checks iden...

Page 260: ...ure Function Lock 3 0 Call your administrator to check your Secure Function Lock Settings Belt End Soon The belt unit is near the end of its life Order a new belt unit before the LCD displays Replace Belt Calibrate Calibration failed Press Go to retry the colour calibration If the error continues press and hold down to turn the machine off Wait a few seconds and then turn on the machine again Perf...

Page 261: ... the machine Open the front cover remove the toner cartridges and drum unit assembly and pull out all jammed paper Close the front cover Jam MP Tray The paper is jammed in the MP tray Remove all jammed paper from in and around the MP tray Press Go Jam Rear The paper is jammed in the back of the machine Open the fuser cover and remove all jammed paper Close the fuser cover Jam Tray 1 Jam Tray 2 Jam...

Page 262: ... the paper tray indicated on the LCD Make sure the paper guides are set to the correct size If paper is in the tray remove it and load it again Make sure the paper guides are set to the correct size Do not overfill the paper tray No Toner The toner cartridge for the colour indicated on the LCD is not installed or not installed correctly Remove the toner cartridge for the colour indicated on the LC...

Page 263: ...d to turn the machine off wait a few seconds and then turn it on again Leave the machine idle for 15 minutes with the power on The fuser unit is too hot Short paper The length of the paper in the tray is too short for the machine to deliver it to the Face down output tray Open the back cover Face up output tray to let the printed page exit onto the Face up output tray Remove the printed pages and ...

Page 264: ...ed completely Close the back cover of the machine until it locks in the closed position Access Denied The function you want to use is restricted by Secure Function Lock 3 0 Call your administrator to check your Secure Function Lock Settings Calibration Calibration failed Press and hold down to turn the machine off Wait a few seconds and then turn it on again Perform the colour calibration again us...

Page 265: ...l out all jammed paper Close the front cover Jam MP Tray The paper is jammed in the MP tray Remove all jammed paper from in and around the MP tray Press Retry Jam Rear The paper is jammed in the back of the machine Open the fuser cover and remove all jammed paper Close the fuser cover If the error message remains press Start Jam Tray Jam Tray1 Jam Tray2 Jam Tray3 Jam Tray4 The paper is jammed in t...

Page 266: ...paper guides are set to the correct size If paper is in the tray remove it and load it again Make sure the paper guides are set to the correct size Do not overfill the paper tray No Toner The toner cartridge for the colour indicated on the LCD is not installed or not installed correctly Remove the toner cartridge for the colour indicated on the LCD from the drum unit and put the toner cartridge ba...

Page 267: ...The fuser unit is too hot Short paper The length of the paper in the tray is too short for the machine to deliver it to the Face down output tray Open the back cover Face up output tray to let the printed page exit onto the Face up output tray Remove the printed pages and then press Retry Size Error The paper size defined in the printer driver is not supported by the defined tray Choose a paper si...

Page 268: ...s are not installed or not installed correctly Pull out the drum unit Remove all the toner cartridges and then put them back into the drum unit Too Many Trays The number of installed Optional Trays exceeds the maximum number Reduce the number of Optional Trays Tray 2 Error Tray 3 Error Tray 4 Error The optional lower tray is not installed correctly Reinstall the lower tray Unusable Device An unsup...

Page 269: ... turned on the network connection may not have been established yet Wait and try again Connection Error 07 Connection failed to server Wrong Date Time Date and time settings are incorrect Set the date and time correctly Note that if the machine s power cord is disconnected the date and time settings may have reset to factory settings Authentication Error Error Messages Cause Action Authentication ...

Page 270: ... on number of pixels file size etc The file type is not supported The file is corrupted The file cannot be used Check the service s size or format restrictions Save the file as a different type If possible get a new uncorrupted version of the file Server Error 13 Service temporarily unavailable Try again later There is a problem with the service and it cannot be used now Wait and try again If you ...

Page 271: ... you are adding new paper This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams Paper is Jammed in the MP tray Paper is Jammed in the Paper Tray Paper is Jammed in the Back of the Machine Paper is Jammed Inside the Machine Paper is Jammed underneath the Paper Tray 266 ...

Page 272: ...ove the paper from the MP tray 2 Remove any jammed paper from in and around the MP tray 3 Fan the paper stack and then put it back in the MP tray 4 Reload paper in the MP tray and make sure the paper stays under the maximum paper height guides 1 on both sides of the tray Place the paper s leading edge top of paper between the and b arrows 2 1 2 5 Follow the instructions on the machine s LCD Relate...

Page 273: ...low these steps 1 Pull the paper tray completely out of the machine 2 Slowly pull out the jammed paper Pulling the jammed paper downward using both hands allows you to remove the paper more easily 3 Fan the stack of paper to prevent further jams and slide the paper guides to fit the paper size 4 Make sure the paper is below the maximum paper mark b b b 5 Put the paper tray firmly back in the machi...

Page 274: ...Related Information Paper Jams 269 ...

Page 275: ...l the extremely hot parts inside the machine 2 Open the back cover 3 Pull the green levers at the left and right sides toward you to release the fuser cover WARNING HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them If the grey envelope levers inside the back cover are pulled down to the envelope position lift these levers to the o...

Page 276: ...ver If you print on envelopes pull down the grey envelope levers to the envelope position again before closing the back cover 6 Close the back cover until it locks in the closed position Related Information Paper Jams 271 ...

Page 277: ...n and pull open the front cover 2 Hold the drum unit s green handle Pull the drum unit out of the machine until it stops 3 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the...

Page 278: ...shown in the illustrations 5 Make sure the green lock lever 1 is in the release position as shown in the illustration 2 1 6 Gently slide the drum unit into the machine until it stops at the green lock lever 2 7 Turn the green lock lever clockwise to the lock position 2 273 ...

Page 279: ...8 Using the green handle push the drum unit back into the machine until it locks in place 9 Close the machine s front cover Related Information Paper Jams 274 ...

Page 280: ... fan to cool the extremely hot parts inside the machine 2 Pull the paper tray completely out of the machine 3 Make sure the jammed paper does not remain inside the machine 4 If paper is not jammed inside the machine remove the paper from the paper tray flip it over and check underneath the paper tray 5 If the paper is not jammed in the paper tray open the back cover WARNING HOT SURFACE The machine...

Page 281: ...hands to gently pull the jammed paper out of the back of the machine 7 Close the back cover until it locks in the closed position 8 Put the paper tray firmly back in the machine Related Information Paper Jams 276 ...

Page 282: ...When the menu bar appears click Settings Control Panel Hardware and Sound Devices and Printers Right click the Brother XXX XXXX Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure that Use Printer Offline is not selected Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound group...

Page 283: ...he printer driver setting is 2 sided and the machine supports automatic 2 sided printing Check the paper size setting in the printer driver You must select A4 paper that is 60 to 105 g m2 Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time If you have enabled the Quiet Mode disable the Quiet Mode on the print...

Page 284: ... Clean the Paper Pick up Rollers Load and Print Using the Multi purpose Tray MP Tray 279 ...

Page 285: ...DEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz Colours are light or faint on the whole page Use the machine s LCD to perform calibration See Related Information Calibrate Colour Output Make sure Toner Save mode is off in the LCD or the printer driver See Related Information Reduce Toner Consumption Make sure the media ...

Page 286: ...d replace the toner cartridge that matches the colour of the line To identify the colour of the toner cartridge visit the Brother Solutions Center at support brother com to see the FAQs Troubleshooting page See Related Information Replace the Toner Cartridge Install a new drum unit See Related Information Replace the Drum Unit ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEF...

Page 287: ...efghijklmnopqrstuvwxyz Toner scatter or toner stain Check the machine s environment Conditions such as high humidity and high temperatures may cause this print quality problem Identify the colour causing the problem and put in a new toner cartridge To identify the colour of the toner cartridge visit the Brother Solutions Center at support brother com to see the FAQs Troubleshooting page See Relate...

Page 288: ...EFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz Wrinkled printout Check the paper type and quality Make sure the back cover is closed correctly Make sure the two grey levers inside the back co...

Page 289: ...ate the paper 180 in the paper tray Store the paper where it will not be exposed to high temperatures and high humidity Open the back cover Face up output tray to let the printed paper exit onto the Face up output tray Envelope creases Make sure the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes NOTE When you have finished printing open the ...

Page 290: ... Replace the Drum Unit Clean the Drum Unit Replace the Belt Unit 285 ...

Page 291: ...e the Network Connection Repair Tool Windows Where Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Brother Machine Cannot Print over the Network I Want to Check that My Network Devices are Working Correctly 286 ...

Page 292: ...unicate during the Wi Fi Direct network configuration Move the mobile device closer to your Brother machine Move your Brother machine and the mobile device to an obstruction free area If you are using the PIN Method of WPS make sure you have entered the correct PIN File Access Error contact your administrator The Brother machine cannot access the destination folder for the Store Print Log to Netwo...

Page 293: ... the information on the DNS server settings The Brother machine cannot connect to the Kerberos server Contact your network administrator for the information on the Kerberos server settings Connection Error Other devices are trying to connect to the Wi Fi Direct network at the same time Make sure there are no other devices trying to connect to the Wi Fi Direct network and then try to configure the ...

Page 294: ...e your server is connected to the network Make sure the machine is connected to the network The Brother machine cannot connect to the Active Directory server Make sure your server address is correct Make sure your server is connected to the network Make sure the machine is connected to the network Wrong Date Time contact your administrator The Brother machine does not obtain the time from the SNTP...

Page 295: ...del name if not already selected Click Tools in the left navigation bar and then click Network Connection Repair Tool Windows Server 2012 2012 R2 2016 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Network Connection Repair Tool If the User Account Control screen appears click Yes 2...

Page 296: ...ting Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Print the Network Configuration Report Change Machine Settings from Your Computer 291 ...

Page 297: ...r Brother machine s control panel Wireless Your wireless LAN access point router is in stealth mode not broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID password are not correct Confir...

Page 298: ...ur Brother machine as a client confirm how many devices are allowed in the current Wi Fi Direct network and then check how many devices are connected Wi Fi Direct For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Configure Your Machine for a Wireless...

Page 299: ...ise double click the printer icon in the following folder and cancel all documents Windows 7 Click Start Devices and Printers Printers and Faxes Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel In the Hardware and Sound group click View devices and printers Printers Windows 10 and Windows Server 2016 Click Windows System Con...

Page 300: ... Print the WLAN Report Wireless LAN Report Error Codes Use the Network Connection Repair Tool Windows I Want to Check that My Network Devices are Working Correctly 295 ...

Page 301: ... your computer Ping the Brother machine from your computer using the IP address or the node name in the Windows command prompt or Macintosh Terminal application ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask the netw...

Page 302: ... See Related Information Certain files may not be printable or may not appear exactly as they are displayed I cannot register my Brother machine with Google Cloud Print Make sure your machine is connected to a network with Internet access Verify that the date and time are set correctly on your machine I do not see a confirmation message on my Brother machine when I try to register with Google Clou...

Page 303: ...r or to your Brother machine I cannot print Make sure your Brother machine is turned on Confirm the network settings See Related Information I am trying to print a multiple page document from an Apple device but ONLY the first page is printing Make sure you are running the latest version of iOS Refer to the following Apple support article for more information about AirPrint support apple com kb HT...

Page 304: ...click Settings Control Panel In the Hardware and Sound 1 group click View devices and printers For Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Brother XXX XXXX BR Script3 ...

Page 305: ...1 For Windows Server 2012 Hardware and Sound Related Information Troubleshooting 300 ...

Page 306: ...number Firmware Version Check your machine s firmware version Page Counter Check the number of total pages the machine has printed Parts Life Check the supplies life that remains available 3 Press Cancel HL L8360CDW HL L9310CDW 1 Press Settings All Settings Machine Information 2 Press one of the following options Option Description Serial No Check your machine s serial number Firmware Version Chec...

Page 307: ...Home Troubleshooting Reset Functions Reset Functions Machine Reset Network Reset Factory Reset 302 ...

Page 308: ...set Press OK c Select Machine Reset Press OK 2 Press a to select Reset 3 Press a to restart the machine HL L8360CDW HL L9310CDW 1 Press Settings All Settings Initial Setup Reset Machine Reset 2 You will be asked to reboot the machine Press the option in the table to reboot the machine or to exit the process Option Description Press Yes for 2 seconds Reboot the machine The machine will begin the re...

Page 309: ...s OK b Select Reset Press OK c Select Network Reset Press OK 2 Press a to select Reset 3 Press a to restart the machine HL L8360CDW HL L9310CDW 1 Press Settings All Settings Initial Setup Reset Network Reset 2 You will be asked to reboot the machine Press the option in the table to reboot the machine or to exit the process Option Description Press Yes for 2 seconds Reboot the machine The machine w...

Page 310: ...Select Factory Reset Press OK 2 Press a to select Reset 3 Press a to restart the machine HL L8360CDW HL L9310CDW 1 Press Settings All Settings Initial Setup Reset Factory Reset 2 You will be asked to reboot the machine Press the option in the table to reboot the machine or to exit the process Option Description Press Yes for 2 seconds Reboot the machine The machine will begin the reset No The mach...

Page 311: ...tine Maintenance Replace Supplies Clean the Machine Calibrate Colour Output Correct Colour Print Alignment Colour Registration Check the Remaining Part Life Pack and Ship Your Brother Machine Replace Periodic Maintenance Parts 306 ...

Page 312: ...u have questions call your local waste disposal office Be sure to reseal the consumable items tightly so that the material inside does not spill We recommend placing used and new supplies on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended print media the life of supplies and machine parts may b...

Page 313: ... unit Waste toner box Related Information Routine Maintenance Replace the Toner Cartridge Replace the Drum Unit Replace the Belt Unit Replace the Waste Toner Box Error and Maintenance Messages Supplies 308 ...

Page 314: ... handle Pull the drum unit out of the machine until it stops 4 Hold the handle of the toner cartridge and gently push it away from you to unlock it Pull it up and out of the drum unit Repeat this for all toner cartridges 5 Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Repeat this for all the corona wires 1 To avoid poo...

Page 315: ... that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all toner cartridges BK BK C M Y BK Black C Cyan M Magenta Y Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit 9 Using the green handle push the drum unit back into the machine until it locks in place 10 Close the machine s front cover 310 ...

Page 316: ...a toner cartridge is left unpacked for a long time the toner life will be shortened Brother strongly recommends you DO NOT refill the toner cartridge provided with your machine We also strongly recommend you continue to use only Brother Original replacement toner cartridges Use or attempted use of third party toner and or cartridges in the Brother machine may cause damage to the machine and or may...

Page 317: ...front cover 3 Hold the drum unit s green handle Pull the drum unit out of the machine until it stops 4 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum u...

Page 318: ...ently pull it toward you until you hear it lock into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all toner cartridges BK BK C M Y BK Black C Cyan M Magenta Y Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit 9 Make sure the green lock lever 1 is in the release position as shown in ...

Page 319: ...the drum as a reasonable determinant of the drum life When a drum reaches the factory established rotation limit corresponding to the rated page yield the product s LCD will advise you to replace the drum The product will continue to function however print quality may not be optimal If an unpacked drum unit is placed in direct sunlight or room light for long periods of time the unit may be damaged...

Page 320: ...be printed by your drum For best performance use only Brother Original toner The machine should be used only in a clean dust free environment with adequate ventilation Printing with a non Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage does not apply to problems caused by the use of a non Brother drum unit Related Inform...

Page 321: ...e drum unit s green handle Pull the drum unit out of the machine until it stops 4 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit 5 Hold the green ...

Page 322: ... and fits firmly into place NOTE To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations 7 Make sure the green lock lever 1 is in the release position as shown in the illustration 2 1 8 Gently slide the drum unit into the machine until it stops at the green lock lever 317 ...

Page 323: ...er clockwise to the lock position 2 10 Using the green handle push the drum unit back into the machine until it locks in place 11 Close the machine s front cover Related Information Replace Supplies Improve the Print Quality 318 ...

Page 324: ...old the drum unit s green handle Pull the drum unit out of the machine until it stops 4 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit 5 Hold the ...

Page 325: ...and is not required for the replacement waste toner box The orange packing pieces are installed at the factory to protect your machine during shipment 7 Hold the blue handle of the waste toner box and remove the waste toner box from the machine DO NOT reuse the waste toner box 8 Unpack the new waste toner box and install the new waste toner box in the machine using the blue handle Make sure the wa...

Page 326: ...y into place NOTE To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations 10 Make sure the green lock lever 1 is in the release position as shown in the illustration 2 1 11 Gently slide the drum unit into the machine until it stops at the green lock lever 321 ...

Page 327: ...green lock lever clockwise to the lock position 2 13 Using the green handle push the drum unit back into the machine until it locks in place 14 Close the machine s front cover Related Information Replace Supplies 322 ...

Page 328: ...of the machine with a dry lint free cloth WARNING DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the product Doing so could cause a fire Instead use only a dry lint free cloth IMPORTANT DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel To avoid print quality probl...

Page 329: ...Waste toner box Related Information Routine Maintenance Clean the Laser Scanner Windows Clean the Touchscreen LCD Clean the Corona Wires Clean the Drum Unit Clean the Paper Pick up Rollers 324 ...

Page 330: ...reen handle Pull the drum unit out of the machine until it stops 4 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit 5 Wipe the four laser scanner wi...

Page 331: ...ration 2 1 7 Gently slide the drum unit into the machine until it stops at the green lock lever 2 8 Turn the green lock lever clockwise to the lock position 2 9 Using the green handle push the drum unit back into the machine until it locks in place 10 Close the machine s front cover 326 ...

Page 332: ...11 Press to turn the machine on Related Information Clean the Machine 327 ...

Page 333: ...screen LCD Related Models HL L8360CDW HL L9310CDW IMPORTANT DO NOT use any type of liquid cleaners including ethanol 1 Press and hold to turn the machine off 2 Clean the Touchscreen with a dry soft lint free cloth 3 Press to turn the machine on Related Information Clean the Machine 328 ...

Page 334: ...peat this for all toner cartridges 4 Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Repeat this for all the corona wires 1 To avoid poor print quality be sure to lock the green tab into the home position 1 flush left with the left side of the drum 5 Insert the toner cartridge into the drum unit and gently pull it toward...

Page 335: ...the toner cartridge in correctly or it may separate from the drum unit 6 Using the green handle push the drum unit back into the machine until it locks in place 7 Close the machine s front cover Related Information Clean the Machine Error and Maintenance Messages 330 ...

Page 336: ...elect Print Reports Press OK b Select Drum Dot Print Press OK The machine prints the Drum Dot Check Sheet 3 Press and hold to turn the machine off 4 Press the front cover release button and pull open the front cover 5 Hold the drum unit s green handle Pull the drum unit out of the machine until it stops 6 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding t...

Page 337: ...is for all toner cartridges 8 Turn the drum unit over by holding the green handles Make sure that the drum unit gears 1 are on the left side 1 9 Use the numbered markers next to the drum roller to find the mark For example a cyan dot in column 2 on the check sheet would mean that there is a mark in the 2 region of the cyan drum 332 ...

Page 338: ...e surface of the drum gently with a dry cotton swab until the mark on the surface comes off NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids 12 Turn the drum unit over by holding the green handles 13 Reinsert the toner cartridge into the new drum unit and gently pull it toward you until you hear it lock into place Make sure that you match the toner cartri...

Page 339: ...e illustration 2 1 15 Gently slide the drum unit into the machine until it stops at the green lock lever 2 16 Turn the green lock lever clockwise to the lock position 2 17 Using the green handle push the drum unit back into the machine until it locks in place 18 Close the machine s front cover 19 Press to turn the machine on HL L8360CDW HL L9310CDW 1 Make sure the machine is in Ready Mode 334 ...

Page 340: ...e machine until it stops 7 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit 8 Hold the handle of the toner cartridge and gently push it away from yo...

Page 341: ...m roller to find the mark For example a cyan dot in column 2 on the check sheet would mean that there is a mark in the 2 region of the cyan drum BK Black C Cyan M Magenta Y Yellow 11 Hold the drum unit frame with both hands place your left thumb on the drum unit gear and roll the drum toward you by hand while looking at the surface of the suspected area 336 ...

Page 342: ... by holding the green handles 14 Reinsert the toner cartridge into the new drum unit and gently pull it toward you until you hear it lock into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all toner cartridges BK BK C M Y BK Black C Cyan M Magenta Y Yellow Make sure you put the toner cartridge in correctly or it may separate fro...

Page 343: ... 2 17 Turn the green lock lever clockwise to the lock position 2 18 Using the green handle push the drum unit back into the machine until it locks in place 19 Close the machine s front cover 20 Press to turn the machine on Related Information Clean the Machine Improve the Print Quality 338 ...

Page 344: ...o turn the machine off 2 Pull the paper tray completely out of the machine 3 If paper is loaded or something is stuck inside in the paper tray remove it 4 Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad on the paper tray to remove dust 5 Wipe the two pick up rollers inside the machine to remove dust 6 Reload the paper and put the paper tray firmly back ...

Page 345: ...DW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select Printer Press OK b Select ColourCorrection Press OK c Select Calibration Press OK d Select Calibrate Press OK 2 Press a to select the Yes option Calibration starts automatically and will take a few minutes 3 Press Cancel HL L8360CDW HL L9310CDW 1 Press Toner Calibration Calibrate 2 Press Yes Calibrat...

Page 346: ... calibration parameters HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select Printer Press OK b Select ColourCorrection Press OK c Select Calibration Press OK d Select Reset Press OK 2 Press a to select the Yes option 3 Press Cancel HL L8360CDW HL L9310CDW 1 Press Toner Calibration Reset 2 Press Yes 3 Press Related Information Cali...

Page 347: ...W HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select Printer Press OK b Select ColourCorrection Press OK c Select Registration Press OK 2 Press a to select the Yes option Colour registration starts automatically and will take around 10 seconds or more 3 Press Cancel HL L8360CDW HL L9310CDW 1 Press Toner Registration 2 Press Yes Colour registration starts automatically and will...

Page 348: ... machine part you want to check and then press OK The LCD displays the approximate remaining part life 3 Press Cancel HL L8360CDW HL L9310CDW 1 Press Settings All Settings Machine Information Parts Life 2 Press a or b to display the machine parts and then press the machine part you want to check The LCD displays the approximate remaining part life 3 Press To display the approximate remaining life ...

Page 349: ...y cause injury to you or damage to the machine Pack the Optional Tray s separately in its original carton with original packing material If for any reason you must ship your machine carefully repack the machine in the original packaging to avoid any damage during transit The machine should be adequately insured with the carrier 1 Press and hold to turn the machine off Leave the machine off for at ...

Page 350: ...5 Close the carton and tape it shut 6 If you have a Lower Tray repack it as shown Related Information Routine Maintenance 345 ...

Page 351: ...nit Replace Laser 2 Replace the Laser Unit Replace PF Kit 1 2 Replace the Paper Feeding Kit for the Paper Tray Replace PF Kit 2 2 3 Replace the Paper Feeding Kit for the Optional Tray s Replace PF Kit MP 2 Replace the Paper Feeding Kit for the Multi purpose Tray Related Information Routine Maintenance 1 Letter or A4 size 1 sided pages 2 Replacement frequency depends on the complexity of printed pa...

Page 352: ...mise settings and features create shortcuts and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 347 ...

Page 353: ...Home Machine Settings Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel General Settings Settings and Features Tables 348 ...

Page 354: ...el General Settings General Settings Set Sleep Mode Countdown About Deep Sleep Mode Set Auto Power Off Mode Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Reduce Toner Consumption Reduce Printing Noise Change the Language on the LCD 349 ...

Page 355: ...int job Use these instructions to set a time delay countdown before the machine enters Sleep Mode HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select General Setup Press OK b Select Ecology Press OK c Select Sleep Time Press OK 2 Press a or b to enter the length of time in minutes that the machine should remain idle before enterin...

Page 356: ...sed on your specific model and settings Deep Sleep Mode uses less power than Sleep Mode Applicable Models Machine s LCD in Deep Sleep Mode Conditions That Will Wake the Machine HL L8260CDN HL L8260CDW The LCD displays Deep Sleep The machine receives a job Someone presses a button on the control panel HL L8360CDW HL L9310CDW The LCD backlight turns off and the Power LED brightens and dims The machi...

Page 357: ...y To start printing press on the control panel and then send a print job HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select General Setup Press OK b Select Ecology Press OK c Select Auto Power Off Press OK 2 Press a or b to select the option you want 3 Press Go HL L8360CDW HL L9310CDW 1 Press Settings All Settings General Setup E...

Page 358: ...s Adjust the LCD Backlight Brightness Related Models HL L8360CDW HL L9310CDW If you are having difficulty reading the LCD changing the brightness setting may help 1 Press Settings All Settings General Setup LCD Settings Backlight 2 Press the option you want Light Med Dark 3 Press Related Information General Settings 353 ...

Page 359: ...ight Stays On Change How Long the LCD Backlight Stays On Related Models HL L8360CDW HL L9310CDW Set how long the LCD backlight stays on 1 Press Settings All Settings General Setup LCD Settings Dim Timer 2 Press the option you want 10Secs 30Secs 1Min 2Mins 3Mins 5Mins 3 Press Related Information General Settings 354 ...

Page 360: ...he Toner Save feature for printing photo or greyscale images HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select General Setup Press OK b Select Ecology Press OK c Select Toner Save Press OK 2 Press a or b to select the On or Off option 3 Press Go HL L8360CDW HL L9310CDW 1 Press Settings All Settings General Setup Ecology Toner Sa...

Page 361: ...er The factory setting is off HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select General Setup Press OK b Select Ecology Press OK c Select Quiet Mode Press OK 2 Press a or b to select the On or Off option 3 Press Go HL L8360CDW HL L9310CDW 1 Press Settings All Settings General Setup Ecology Quiet Mode 2 Press On or Off 3 Press Re...

Page 362: ...ailable in some countries HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW HL L8260CDN HL L8260CDW 1 Press a or b to select the following a Select Initial Setup Press OK b Select Local Language Press OK 2 Press a or b to select your language 3 Press Go HL L8360CDW HL L9310CDW 1 Press Settings All Settings Initial Setup Local Language 2 Press your language 3 Press Related Information General Setting...

Page 363: ...and Features Tables The Settings tables will help you understand the menu selections and options that are found in the machine s programs Access Menus and Change Your Machine s Settings Settings Tables HL L8260CDN HL L8260CDW Settings Tables HL L8360CDW HL L9310CDW Feature Tables HL L8360CDW HL L9310CDW 358 ...

Page 364: ...8260CDW Use the control panel to access the machine s menus and change various settings 1 Scroll through each menu level by pressing a or b 2 When the option you want appears on the LCD press OK The LCD displays the next menu level 3 Press a or b to scroll to your selection 4 Press OK or Go 5 When you have finished setting an option the LCD displays a confirmation message Related Information Setti...

Page 365: ... Optional Tray Tray 2 Tray3 1 Select the size of paper you loaded in the Optional Tray Tray 3 Tray4 1 Select the size of paper you loaded in the Optional Tray Tray 4 Check Size Select whether to display a message telling you to check that the size of the paper in the machine and the machine s Paper Size setting match Tray Use Select the tray that will be used Priority When the Auto option is selec...

Page 366: ...ides of the paper Single Image For a print job where the last page is a 1 sided image select the 1 sided Feed option to reduce printing time When you use letterhead or preprinted paper you must select the 2 sided Feed option If you select 1 sided Feed for letterhead or preprinted paper the last page will be printed on the reverse side Auto Continue Select if you want the machine to clear paper siz...

Page 367: ... Command Select this setting if a tray mismatch appears when you use the HP drivers BR Script 3 Error Print Choose whether the machine prints the error information when errors occur CAPT Use CAPT Colour Advanced Printing Technology for optimal print quality when printing a PS file created by a non Brother PS driver Colours and photos appear clearer and more accurate Print speed will be slower Colo...

Page 368: ...ernet link mode Wired Status Display the Ethernet link status MAC Address Display the MAC address of the machine IPsec IPsec is an optional security feature of the IP protocol that provides authentication and encryption services We recommend contacting your network administrator before changing this setting Network Reset Restore all network settings of your machine to the factory settings 1 On con...

Page 369: ...ss Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name WINS Config Select the WINS configuration mode WINS Server Primary Specify the IP address of the primary WINS server Secondary Specify the IP address of the secondary WINS server DNS Server Primary Specify the primary DNS server s IP address Secondary Specify the secondary DNS server s IP address I...

Page 370: ...en your machine acts as Group Owner the LCD always displays Strong Channel Display the channel in use when the Wi Fi Direct network is active Speed Display the connection speed when the Wi Fi Direct network is active I F Enable Enable or disable the Wi Fi Direct connection IPsec IPsec is an optional security feature of the IP protocol that provides authentication and encryption services We recomme...

Page 371: ...of the PF Kit 1 PF Kit 2 2 Display the remaining life of the PF Kit 2 PF Kit 3 2 Display the remaining life of the PF Kit 3 PF Kit 4 2 Display the remaining life of the PF Kit 4 1 Life is approximate and may vary by type of use 2 Available if the Lower Tray s is installed Initial Setup Level 2 Level 3 Description Reset Machine Reset Restore all the machine s settings that you have changed such as ...

Page 372: ...m a USB flash drive Index Print Print a thumbnail page Default Settings Paper Size Set the paper size when printing directly from a USB flash drive Paper Type Set the print media type when printing directly from a USB flash drive Multiple Page Set the page layout when printing multiple pages directly from a USB flash drive Orientation Select the page orientation when printing directly from a USB f...

Page 373: ...ray Tray 1 Select the paper type that matches the paper in the standard paper tray Tray 2 1 Select the paper type that matches the paper in the Optional Tray Tray 2 Tray 3 2 Select the paper type that matches the paper in the Optional Tray Tray 3 Tray 4 2 Select the paper type that matches the paper in the Optional Tray Tray 4 Paper Size MP Tray Select the size of paper you loaded in the MP tray T...

Page 374: ...interface is receiving data Auto IF Time Set the time out period for the auto interface selection Input Buffer Increase or decrease the input buffer capacity 1 HL L8360CDW HL L9310CDW Available if the Optional Tray s is installed 2 Available if the Optional Tray s is installed All Settings Printer Level 3 Level 4 Level 5 Descriptions Emulation Choose the emulation mode Quality Select the print qua...

Page 375: ...code table Auto LF ON CR CR LF OFF CR CR Auto CR ON LF LF CR FF FF CR or VT VT CR OFF LF LF FF FF or VT VT Auto WRAP Choose whether a line feed and carriage return will happen when the machine reaches the right margin Auto SKIP Choose whether a line feed and carriage return will happen when the carriage position reaches the bottom margin Left Margin Set the left margin at column 0 to 70 columns at...

Page 376: ...olour Blue Adjust the blue colour All Settings Network Level 3 Level 4 Level 5 Level 6 Descriptions Wired LAN TCP IP Boot Method Choose the IP method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name WINS Configuration Select the WINS configuration mode WINS Server Primary Specify the IP addr...

Page 377: ... Boot Tries Specify the number of attempts the machine will try to obtain an IP address when the Boot Method is set to any setting except Static APIPA Allocate the IP address from the link local address range automatically 1 IPv6 Enable or disable the IPv6 protocol Setup Wizard Configure the wireless network settings using the setup wizard WLAN Assistant Configure your wireless network settings us...

Page 378: ...that provides authentication and encryption services We recommend contacting your network administrator before changing this setting Network Reset Restore all network settings of your machine to the factory settings 1 On connection to the network if the machine s Boot Method is Auto the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP If a boot server cann...

Page 379: ...Display the remaining life of the PF Kit 2 PF Kit 3 3 Display the remaining life of the PF Kit 3 PF Kit 4 3 Display the remaining life of the PF Kit 4 1 Life is approximate and may vary by type of use 2 HL L8360CDW HL L9310CDW Available if the Optional Tray s is installed 3 Available if the Optional Tray s is installed All Settings Initial Setup Level 3 Level 4 Descriptions Reset Machine Reset Res...

Page 380: ... settings Setup Wizard Configure the wireless network settings using the setup wizard WLAN Assistant Configure your wireless network settings using the Brother installation disc WPS Configure your wireless network settings using the one button push method WPS w PIN Code 1 Configure the wireless network settings using WPS with a PIN code WLAN Status 1 Display the wireless network connection status ...

Page 381: ...e print quality option when printing directly from a USB flash drive PDF Option Set the USB Direct Print setting to print either comments Markup or stamps in the PDF file along with the text Colour Start Print data in colour directly from the USB flash drive Mono Start Print data in black directly from the USB flash drive Index Print Print a thumbnail page DefaultSettings Paper Type Set the print ...

Page 382: ... 5 Level 6 Descriptions Direct Print DefaultSettings stamps in the PDF file along with the text Index Print Set the default index print option to simple format or details Related Information Settings and Features Tables 377 ...

Page 383: ...Machine Settings from Your Computer Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management Where Can I Find My Brother Machine s Network Settings Network Management Software and Utilities 378 ...

Page 384: ... Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set a Login Password for Web Based Management Network Management Software and Utilities 379 ...

Page 385: ...re Socket Layer HTTPS Type your machine s IP address into your web browser to access and change your print server settings We recommend Microsoft Internet Explorer 11 for Windows and Safari 9 for Macintosh Make sure that JavaScript and Cookies are always enabled in whichever browser you use You must use the TCP IP protocol on your network and have a valid IP address programmed into the print serve...

Page 386: ...main Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor...

Page 387: ...lso use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click Administrator 5 Type the password you want to use in the Enter New Password field...

Page 388: ...Home Appendix Appendix Specifications How to Enter Text on Your Brother Machine Supplies Important Information About Toner Cartridge Life Accessories Brother Numbers 383 ...

Page 389: ...LCD 1 Power Source For Taiwan 110 to 120 V AC 50 60 Hz Except for Taiwan 220 to 240 V AC 50 60 Hz Power Consumption Average Peak For Taiwan Approximately 1190 W Except for Taiwan Approximately 1200 W Printing 2 For Taiwan Approximately 600 W at 25 C Except for Taiwan Approximately 580 W at 25 C Printing Quiet Mode 2 For Taiwan Approximately 350 W at 25 C Except for Taiwan Approximately 340 W at 25...

Page 390: ...8360CDW HL L9310CDW Approximately 0 03 W Dimensions Typical outline view Unit mm HL L8260CDN HL L8260CDW 410 313 486 HL L8360CDW HL L9310CDW 441 313 486 Weights with supplies For Australia and New Zealand HL L8260CDW 21 8 kg HL L8360CDW 21 9 kg HL L9310CDW 22 2 kg For Korea Middle Eastern and African countries HL L8360CDW 22 7 kg For Other countries HL L8260CDN 22 0 kg HL L8360CDW 22 1 kg 3 Measur...

Page 391: ... Executive Legal Folio Mexico Legal Except Taiwan A4 Letter A5 A5 Long Edge A6 Executive Legal Folio Mexico Legal Paper Weight 60 to 105 g m2 Maximum Paper Capacity Up to 250 sheets of 80 g m2 Plain Paper Multi Purpose Tray MP tray Paper Type Plain Paper Letterhead Coloured Paper Thin Paper Thick Paper Thicker Paper Recycled Paper Bond Label Envelope Env Thin Env Thick Glossy Paper Paper Size Widt...

Page 392: ...nations 3 Applicable to HL L8260CDN HL L8360CDW HL L9310CDW 4 For labels we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging Printer Specifications Automatic 2 sided Print Yes Emulation PCL6 BR Script3 PDF Version 1 7 XPS Version 1 0 Resolution 600 x 600 dpi 2 400 dpi class 2400 x 600 quality Print Speed 5...

Page 393: ...ter driver TIFF scanned by Brother models XPS version 1 0 Interface USB direct interface Front x 1 Rear x 1 HL L9310CDW Supported Protocols and Security Features Ethernet 10Base T 100Base TX 1000Base T Wireless LAN IEEE 802 11b g n Infrastructure Mode IEEE 802 11g n Wi Fi Direct Protocols IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS Resolver mDNS LLMNR responder LPR LPD ...

Page 394: ...32 bit x86 or 64 bit x64 processor 80 MB Windows 10 Home 10 Pro 10 Education 10 Enterprise Windows Server 2008 Printing Windows Server 2008 R2 64 bit x64 processor Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 Macintosh Operating System macOS v10 10 5 Printing Intel Processor 80 MB macOS v10 11 x macOS v10 12 1 Third party USB ports are not supported 2 HL L8260CDW HL L8360CDW HL L...

Page 395: ...u must enter text on your Brother machine a keyboard appears on the LCD The characters that are available may differ depending on your country The keyboard layout may differ depending on the operation you perform Press to cycle between letters numbers and special characters Press to cycle between lowercase and uppercase letters To move the cursor to the left or right press d or c Inserting spaces ...

Page 396: ... Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast 391 ...

Page 397: ...N 441BK Cyan TN 441C Magenta TN 441M Yellow TN 441Y Black Approximately 3 000 pages 1 2 Cyan Magenta Yellow Approximately 1 800 pages 1 2 HL L8260CDN HL L8260CDW HL L8360CDW High Yield Toner Black TN 443BK Cyan TN 443C Magenta TN 443M Yellow TN 443Y Black Approximately 4 500 pages 1 2 Cyan Magenta Yellow Approximately 4 000 pages 1 2 HL L8260CDW HL L8360CDW Super High Yield Toner Black TN 446BK Cy...

Page 398: ...clared in accordance with ISO IEC 19798 2 A4 or Letter size 1 sided pages 3 Approximately 30 000 pages based on 1 page per job and 50 000 pages based on 3 pages per job A4 Letter simplex pages The number of pages may be affected due to a variety of factors including but not limited to media type and media size 4 Approximately 50 000 pages based on 1 page per job and 130 000 pages based on 3 pages ...

Page 399: ...L8360CDW HL L9310CDW Drum Unit DR 461CL Approximately 30 000 pages 3 HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW Belt Unit BU 330CL Approximately 50 000 pages 4 HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW Waste Toner Box WT 320CL Approximately 50 000 pages 2 HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW 1 Approximate cartridge yield is declared in accordance with ISO IEC 19798 2 A4 or Le...

Page 400: ...260CDN HL L8260CDW HL L8360CDW HL L9310CDW Ultra High Yield Toner Black TN 459BK Cyan TN 459C Magenta TN 459M Yellow TN 459Y Black Approximately 9 000 pages 1 2 Cyan Magenta Yellow Approximately 9 000 pages 1 2 HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW Inbox Toner Supplied with your machine Black Approximately 6 500 pages 1 2 Cyan Magenta Yellow Approximately 6 500 pages 1 2 For Korea HL L82...

Page 401: ...19798 2 A4 or Letter size 1 sided pages 3 Approximately 30 000 pages based on 1 page per job and 50 000 pages based on 3 pages per job A4 Letter simplex pages The number of pages may be affected due to a variety of factors including but not limited to media type and media size 4 Approximately 50 000 pages based on 1 page per job and 130 000 pages based on 3 pages per job A4 Letter simplex pages Th...

Page 402: ...stment of Colour Density To obtain stable print quality the density of each toner cartridge needs to be maintained at a fixed value If the density balance between the colours cannot be kept the tint becomes unstable and accurate colour reproduction becomes unavailable The toner density can change due to chemical changes to the toner that affect its electrical charge deterioration of the developer ...

Page 403: ...omer service Model name Items Applicable Models LT 330CL Lower Tray 250 sheets HL L8260CDN HL L8260CDW HL L8360CDW HL L9310CDW 1 2 LT 340CL Lower Tray 500 sheets HL L8260CDN HL L8360CDW HL L9310CDW 2 1 HL L8260CDW Maximum number of Lower Trays Up to three LT 330CL Lower Trays 2 HL L8260CDN HL L8360CDW HL L9310CDW Maximum number of Lower Trays Up to three LT 330CL Lower Trays or up to two Lower Tra...

Page 404: ...her product Check here for Brother driver updates too support brother com Customer Service Visit www brother com for contact information on your local Brother office Service centre locations For service centres in your area contact your local Brother Office Contact information for local Brother Offices can be found at www brother com and selecting your country Internet Addresses Brother Global Web...

Page 405: ...Wide Web www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will support only machines purchased in their own countries OCE ASA SAF GLF TWN Version 0 ...

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