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335 

Error message

Error code

 

Error message

 

Description

 

Remedy

 

Reference 

5377 [Machine 

Error] 

Communication error 
during the ink sensor 
reading of the 
maintenance unit 
(color) 

Check to see if there is any 
source that produces a loud noise 
near the printer.   
If the problem still persists even 
after reactivating the printer, 
please contact your dealer. 

- 

5378 [Machine 

Error] 

Communication error 
during the ink sensor 
reading of the 
maintenance unit 
(color) 

Check to see if there is any 
source that produces a loud noise 
near the printer.   
If the problem still persists even 
after reactivating the printer, 
please contact your dealer. 

- 

5391 [Machine 

Error] 

It is the internal error 
of the maintenance 
unit (on the color 
side). 

Restart the printer and update the 
firmware again.   
If the problem still persists, please 
contact your dealer. 

- 

5401 [Machine 

Error] 

It is the 
communication error 
between the main 
board and the 
maintenance unit (on 
the white side). 

Check to see if there is any 
source near the printer that 
produces a loud noise.   
If the problem still persists even 
after restarting the printer, please 
contact your dealer. 

- 

5402 [Machine 

Error] 

It is the 
communication error 
between the main 
board and the 
maintenance unit (on 
the white side). 

Check to see if there is any 
source near the printer that 
produces a loud noise.   
If the problem still persists even 
after restarting the printer, please 
contact your dealer. 

- 

5403 [Machine 

Error] 

It is the 
communication error 
between the main 
board and the 
maintenance unit (on 
the white side). 

Check to see if there is any 
source near the printer that 
produces a loud noise.   
If the problem still persists even 
after restarting the printer, please 
contact your dealer. 

- 

5404 [Machine 

Error] 

It is the 
communication error 
between the main 
board and the 
maintenance unit (on 
the white side). 

Check to see if there is any 
source near the printer that 
produces a loud noise.   
If the problem still persists even 
after restarting the printer, please 
contact your dealer. 

- 

Summary of Contents for GTX pro

Page 1: ...GTX pro GARMENT PRINTER Instruction Manual Please be sure to read this manual before using this product Keep this manual in a safe place for future use ...

Page 2: ...y pulling out the holder in the direction of the arrow 3 Pickup the Lithium Battery 1 to the direction of the arrow 1 1 1 Note based on California law USA on the use and handling of Perchlorate This product contains a CR Coin Lithium Battery which contains Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate ...

Page 3: ...jury CAUTION The instructions which follow this term indicate situations where failure to follow the instructions may result in minor or moderate injury IMPORTANT The instructions which follow this term indicate situations where failure to follow the instructions may result in damage to property NOTE The instructions which follow this term indicate precautions and restrictions for use Symbols This...

Page 4: ...reign object gets inside the printer immediately turn off the power disconnect the power cord and contact the place of purchase or a qualified technician If you continue to use the printer while there is a foreign object inside it may result in fire or electric shocks or problems with correct operation Do not allow the printer to come into contact with liquids Otherwise it may cause fire or electr...

Page 5: ...cord until installation is complete The printer may operate if the power is turned on by mistake which could result in injury Do not climb onto the printer or place heavy objects on top of it Otherwise it may become unbalanced and tip over or fall down and cause injury Be careful not to touch the claws of the mounting portion on the upper side of the rear cover Otherwise you may be injured Printin...

Page 6: ... rub but immediately rinse the eyes with water Keep the liquids out of the reach of children Be sure to wear protective goggles and gloves when handling the grease so that it does not get into your eyes or onto your skin It can cause inflammation Do not drink or eat the grease It may cause diarrhea or vomiting Keep the liquids out of the reach of children When replacing parts and installing option...

Page 7: ... should be within 10 of the rated voltage for the printer Voltage fluctuations which are greater than this may cause problems with correct operation The power supply capacity should be greater than the requirements for the printer s power consumption Insufficient power supply capacity may cause problems with correct operation In the event of an electrical storm turn off the power and disconnect th...

Page 8: ...8 SAFETY INSTRUCTIONS 3 Warning labels X0304 9 1 3 3 8 8 8 8 10 7 6 5 4 2 Grease Pretreatment 5 kg 11 lb Pretreatment 20 kg 44 lb Ink pouch Maintenance solution pouch Cleaning solution Waste ink tank ...

Page 9: ...abels displayed on it Follow the precautions given on each warning label for your work When the label is peeled off or illegible contact the place of purchase 1 6 7 8 2 9 3 10 4 5 Watch your fingers or you may be injured High temperature warning display China only ...

Page 10: ...5000032 铅 镉 六价铬 汞 多溴联苯 多溴二苯醚 部件名称 Pb Cd Cr VI Hg PBB PBDE 框架机制 盖板机制 台板机制 导轴机制 维护机制 供墨机制 打印头机制 电气部品 操作面板机制 配件 使用手册 其他零件 包装 框架机制 本表格依据 SJ T 11364 的规定编制 表示该有害物质在该部件所有均质材料中的含量均在 GB T 26572 规定的限量要求以下 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB T 26572 规定的限量要求 由于技术的原因暂时无法实现替代或减量化 China only ...

Page 11: ... 1 Installation of waste ink tank 40 4 2 Power supply of printer 41 4 2 1 Turning on the power 41 4 2 2 Turning off the power 42 4 2 3 When there is no prospect of electric power recovery for a while due to power outage 43 4 3 Connection between Printer and PC for Windows 44 4 3 1 Installing printer driver onto your PC 45 4 3 2 Connect with USB2 0 cable Adding the printer to the PC 46 4 3 3 When c...

Page 12: ...pecify the print direction 105 5 5 Using Useful Tools 106 5 5 1 Use the color palette 106 5 5 2 Replace RGB 255 with RGB 254 for Photoshop only 106 5 5 3 Check the color sample 107 5 5 4 Print a grid pattern on the platen sheet 108 5 5 5 Adjust the ink volume 109 5 5 6 Print out of highlight check pattern mask check pattern 110 5 5 7 Check the ejection timing 111 5 5 8 Check the platen feed settin...

Page 13: ...163 6 8 3 When printing does not begin 164 6 8 4 Cancelling scheduled printing 164 6 9 Removing printed matter from platen 165 6 10 Fixation of ink 166 7 Precautions to keep good printing quality use printer over the long term 168 7 1 Tasks to be performed regularly 169 7 1 1 Replacement of ink pouch with a new one 169 7 1 2 Cleaning and replacement of maintenance parts 173 7 1 3 Cleaning the nozz...

Page 14: ...n 229 8 2 Screen back light adjustment 229 8 3 Setup of Auto Screen Erase Time 230 8 4 Setting the menu timeout period 230 8 5 Speaker volume adjustment 231 8 6 Setup of temperature indication 231 8 7 Preview display settings 232 8 8 File name display setting 232 8 9 Platen Obstacle sensor 233 8 10 Platen too low sensor 233 8 11 Print Operation Settings Under Low Temperature 234 8 12 Auto Cleaning...

Page 15: ...ding area of nozzle surface 271 9 2 5 Replacing the color filter 274 9 2 6 Replacement of print head 277 9 2 7 Replacing the Wiper 303 9 2 8 Re install the ink 308 9 3 Acquisition of log file 309 10 Error message 311 11 Specifications 350 11 1 Apparatus 350 11 2 Software 351 11 3 Ink maintenance solution cleaning solution pretreatment 352 11 3 1 Ink 352 11 3 2 Maintenance solution 352 11 3 3 Clean...

Page 16: ...ver while the printer is in operation Otherwise the printer may break down or a print job may end up in failure Until the ink is firmly fixed on the surface of a T shirt do not touch the T shirt If a T shirt is soiled with such ink that has not been firmly fixed on its surface such ink stain cannot be removed even by washing About ink cartridge Insert each of the cartridges into the hole of the sa...

Page 17: ...th water When a color transfer occurs wipe the color transferred area clean of dirt with a soft and clean cloth or a toothbrush that is moistened with a small amount of mild detergent for home use or alcohol If a printed material is rubbed with vinyl chloride based white or light colored synthetic leather color transfer may occur Also when a color printed surface is rubbed strongly against a print...

Page 18: ...n context of this manual are abbreviated Product names used in this manual are in general trademarks or registered trademarks of their respective developer or manufacture However in this manual the marks or TM marks are not used Brother logo is registered trademark of Brother Industries Ltd Apple Macintosh Mac OS iOS OS X macOS Safari iPad iPhone iPod and iPod touch are the trademarks or registere...

Page 19: ... Using Your Printer for the First Time About software This printer uses its own software To use this printer you are required to agree with the End User License Agreement for Brother Software as mentioned below ...

Page 20: ...he SOFTWARE to create any derivative software iv rent or lease the SOFTWARE v make available to download the SOFTWARE to the public or vi transfer the SOFTWARE to any third person or parties by wire or any other means 3 WARRANTIES DISCLAIMER TO THE EXTENT ALLOWED BY LAW THIS SOFTWARE IS PROVIDED TO YOU AS IS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND WHETHER ORAL OR WRITTEN EXPRESS OR IMPLIED BR...

Page 21: ... Flushing foam 2 2 2 Cable clamp 1 3 Grease 1 11 Waste ink tank 1 4 Clean stick R Clean stick T 6 6 12 Print head for color printing 1 13 Print head for white 1 5 Cleaning cup 1 14 Rear cover installation screws 1 2 6 Filter cover and Fan filter 2 15 Rear cover 1 7 Gloves for changing the wiper cleaner for cleaning the maintenance unit 4 16 Wiper cleaner 2 17 Adult platen 1 18 Setup Manual 1 8 Car...

Page 22: ...ter as distilled water and purified water which is used to dilute the pretreatment with it NOTE Avoid using such water as tap water in which impurities are contained Heat press It must deliver the performance through which the print range of the size of a platen to be used can be covered and 180 C 356 F can be kept for 35 seconds or more At a fixing stage of the pretreatment be sure to use the hea...

Page 23: ...m a printing test on it beforehand Some textiles may leave noticeable imprints of the pretreatment after it is fixated In that case wash them away with water Perform a printing test beforehand Then the following phenomena may occur The textiles may be discolored by the pretreatment and cannot be restored to the original color even if they are washed A deep colored polyester blended yarn fabric dis...

Page 24: ...een the head and platen is not too large 4 Platen sheet It helps to keep the T shirt from moving shifting during printing so that an image can be clearly printed 5 Platen Set the T shirt to be printed 6 Shoulder bar Align the position of a T shirt with this bar 7 T shirt tray This T shirt tray holds such portions of T shirt that droop down on it and feeds the entire T shirt into the printer 8 USB ...

Page 25: ...t of the main unit of printer 13 Operation panel Operate the printer using this panel 2 2 Right side view X0307 3 2 1 No Name Function 1 Ink cartridge slot Ink cartridges placed here are from the left in the top row black K and yellow Y from the left in the middle row cyan C and magenta M and from the left in the bottom row white W12 and white W34 Be sure to put each of the ink cartridges in their...

Page 26: ...rom the nearest wall by 7 9 in 20 cm or more 2 Fan filter It absorbs ink mist which is generated inside the printer on its surface 3 Waste ink tube This tube is used to direct the flow of waste ink down into the waste ink tank 4 Waste ink tank This tank collects waste ink 5 Cleaning liquid tank It is the tank that reserves the cleaning solution used for maintenance 6 Rear cover It protects the pla...

Page 27: ...aft supports the carriage 4 Maintenance unit In order to keep good printing quality this unit performs maintenance functions to the print heads on a regular basis Example Auto Cleaning Function 5 Cap rear on the white side It protects the surface of heads on the white side and sucks ink during head cleaning 6 Wiper cleaner rear on the white side It removes waste ink attached to the wiper surface 7...

Page 28: ...d hold it in place 3 Platen height adjustment lever This lever should be used to adjust the platen s height 4 Knob Use this knob to secure the platen bearing in place This lever should be used to change the platen s height Keep it tightened when printing 5 Platen bearing This is used to secure and hold the platen in place 6 Collars Used to change the platen s height by changing the number 7 Spacer...

Page 29: ...en is being displayed use this button to display a warning when any warning message appears 5 MENU OK button If this button is pressed when the printer is placed in the standby state the menu screen will appear While the menu screen or the error screen is being displayed use this button to finalize and accept the currently displayed content 6 Down arrow button While the menu screen is being displa...

Page 30: ...ompleted While the menu screen is being displayed the screen will exit and return to the standby mode screen 10 Platen button It is used to move the platen toward the rear or front of the printer Use this button to ascertain whether the platen is set to a proper height after the platen s height is adjusted 11 Shortcut button Performs the action assigned to the shortcut function 12 Power LED When i...

Page 31: ...aten Size Platen size that is specified by the print driver during file creation is indicated here 4 Number of printed sheets The total number of printed sheets of which printing operation is completed in response to the received print data is displayed here 0 to 999 5 Warning mark This mark appears when any warning is issued Pressing causes the current screen to move to the warning screen where t...

Page 32: ...pleted 10 Preview image The preview display screen of received print data is shown in this window The preview display screen shown here is indicated upside down as opposed to the page orientation the upper side of the preview image is oriented toward the front of the printer main unit Furthermore it is possible to change the direction of the preview display screen as well IMPORTANT 1 If you perfor...

Page 33: ...which is one level lower in the menu layer Pressing causes the currently displayed menu to be acknowledged Return to previous menu in upper menu layer Pressing causes the current menu to change to another menu item which is one level higher in the menu layer Exit If you press when a menu in the uppermost menu layer remains displayed the menu will exit and the system will return to the standby stat...

Page 34: ...ected this menu item enables you to perform cleaning of the nozzles of all the print heads Powerful Cleaning All Colors Perform one of the powerful cleaning operations when poor ejection of ink jet droplets is not improved by means of the normal cleaning All Whites All Print Heads Super Cleaning All Colors Perform one of the super cleaning operations when poor ejection of ink jet droplets is not i...

Page 35: ...ldest ones and you can select any one of them Maintenance Maintenance Part Clean Replace Use when performing printer maintenance White Ink Circulation Head Replacement Install Ink after Replacing Head Initial Ink Installation Exchange color filter Printer transport preparation Log copy to USB Printer Setting Print Direction Use when configuring the printer Back Light Auto Screen Erase Time Menu Ti...

Page 36: ...Print Use when needed CTG Attach Remove History Check circulation schedule Temperature Humidity Info Confirm network setting IP Address Subnet Mask Default Gateway Host name MAC address Language Version Firm Version Data Info Serial No Head information ...

Page 37: ...own disconnect the power cord and contact the place of purchase or a qualified technician If you continue to use it it may result in fire or electric shocks or poor printing quality Do not place the printer on a shaky table or high shelf or other unstable location Otherwise it may tip over or fall down and cause injury Furthermore the table that supports the machine should be at least 35 4 in 90 c...

Page 38: ...e at the back of the printer Keep 17 7 in 45 cm or wider space free above the unit as well As the air is exhausted toward the rear side keep 7 9 in 20 cm or more space open behind the exhaust opening If this space is not secured you will have to move peripherals or the printer when making a repair Be sure to use a table that supports the printer should be at least 35 4 in 90 cm in width and 23 6 i...

Page 39: ... Installation and preparation X0311 Platen top surface Seismic protection example Leg dimension Platen height dimension surface Base Leg 34 1 in 86 7 cm 16 7 in 42 3 cm 1 57 in 40 mm Approx 12 6 in 32 cm ...

Page 40: ...ill prevent the smooth flow of the waste ink to disable the ink suction operation of the head cleaning function After the waste ink tank is fastened the waste ink tube should be cut so that the length from the tube connection is 5 9 in 150 mm Avoid placing the waste ink tube horizontally as much as possible and be sure not to let it bend Otherwise the waste ink may have difficulty flowing through ...

Page 41: ...edures are completed Please check the following points before connecting the power cord to the printer Check whether or not the cartridge is correctly installed Check whether or not the wiper cleaner and flushing receiver are correctly installed Ascertain whether the ink tube is connected to the print head correctly K Y C M W12 W34 X0313 Ascertain whether the waste ink tube is inserted into the wa...

Page 42: ...med for up to 40 minutes 4 2 2 Turning off the power When you need to turn off the power Turn off the power in the following cases When the front cover needs to be opened for maintenance of the printer etc When moving the printer elsewhere In the event that the power supply interruption is anticipated in advance including the case where a planned power outage is scheduled IMPORTANT When you want t...

Page 43: ...ge to the cap position TIPS Note that the carriage fixing pin is housed in the area on the left side of maintenance unit The front cover will not close completely if the carriage is fixed with the carriage fixing pin X0314 X0200 3 When the current state is brought to an available condition to turn on the power pull out the carriage fixing pin return it to its stowed position and reactivate the pri...

Page 44: ...ter to PC 4 3 2 Connect with USB2 0 cable Adding the i t t th PC P46 Set static IP address on PC Printer static IP Address Set 4 3 3 When connecting via LAN Static IP address setting P 48 Printer static IP Address Set 8 17 Static IP address setting P 238 Add a Printer to PC 4 3 4 When connecting via LAN Adding a printer to PC P 52 7 4 1 CR Carriage speed adjustment P 216 7 4 2 Initial settings aft...

Page 45: ...r to your PC yet TIPS You must log into your PC with administrator privileges 1 Activate the PC 2 Complete all of the current sessions 3 Double click on the setup exe to execute the installer 4 Then the installation procedures will begin Follow the on screen instructions to complete the installation 5 When the dialog box shown below appears click Install 6 After the installation is completed react...

Page 46: ...structions to complete the installation 3 After the installation is completed open Devices Devices and Printers from Settings TIPS In the case of Windows 8 1 select the View devices and printers from Control Panel 4 Right click the Brother GTX pro icon or the Brother GTX pro FileOutput icon for file output and select the Set as default printer 5 If LAN connection is required perform static IP addr...

Page 47: ...or dark color T shirt 7 4 5 White color alignment P 220 What to do in the White Ink Pause Mode For the White ink pause mode perform the following steps using the maintenance tool Menu name When in White Ink Pause Mode 1 CR Speed Adjustment Performed 2 Initial settings after head replacement Performed for color head only Upon completion of color head setting click Cancel to close the maintenance to...

Page 48: ... 238 TIPS If the PC cannot recognize the Printer a correct static IP address might not be assigned 4 3 4 When connecting via LAN Adding a printer to PC P 52 Consult your administrator 1 With the printer powered on make a connection with a USB 2 0 cable between the printer and your PC TIPS For this connection of the USB cable secure it in place by means of the cable clamp as required 2 From All Pro...

Page 49: ...49 Installation and preparation 4 Select the desired IP address setting method and click Next ...

Page 50: ...n If you selected Manually enter the IP address 5 Enter each of the pre determined values of the printer for IP Address Subnet Mask and Default Gateway and click Next One instance of each value is cited as shown in the window below ...

Page 51: ... can contain up to 31 characters 6 When IP address was successfully assigned to Printer is displayed the process is complete If there is any error in each of the values you have entered for the static IP Address Subnet Mask and Default Gateway an error message to inform you thereof accordingly will appear In this case correct the error and attempt the process again ...

Page 52: ...he LAN cable secure it in place by means of the cable clamp as required 2 Select Settings Devices Devices and Printers TIPS In the case of Windows 8 1 select the View devices and printers from Control Panel 3 Click the Add a printer 4 Select The printer that I want isn t listed TIPS In the case of Windows 8 1 select The printer that I want isn t listed Add a local printer or network printer with m...

Page 53: ...lation and preparation 5 Select Add a local printer or network printer with manual settings then click Next 6 Select the Create a new port then select Standard TCP IP Port for Type of port and finally click Next ...

Page 54: ...P address by selecting Confirm network setting IPAddress from the menu 8 25 Confirm network setting P 243 If you are using a DNS server you can use a host name and domain name instead of the IP address Enter the host name of your choice 4 3 3 When connecting via LAN Static IP address setting P 48 As for the domain name check with your network administrator 8 Then the detection window of TCP IP por...

Page 55: ...tion 10 In the Protocol select the LPR enter BINARY_P1 in Queue Name of the LPR Settings and click OK When the current screen goes back to the previous screen click Next 11 After the window shown below appears click the Have Disk ...

Page 56: ... the installer according to the PC s OS 64 bit version After the file path appears click OK 13 Make sure that a list of printer drivers is shown for the selected folder After that click Next 14 After the window shown below appears select the Replace the current driver and click Next ...

Page 57: ...ion and preparation 15 Enter Printer name and click Next 16 Then the specified printer will be added to the system following which the window shown below appears select the Do not share this printer and click Next ...

Page 58: ...djustment 7 4 1 CR Carriage speed adjustment P 216 2 Initial settings after head replacement 7 4 2 Initial settings after head replacement P 217 3 Firing Adjustment Black paper or transparent sheet such as OHP sheet White paper 7 4 3 Firing adjustment P 218 4 Platen Rolling Adjustment White paper 7 4 4 Platen rolling adjustment P 219 5 White Color Alignment Black paper or pretreated black or dark ...

Page 59: ...r head only Upon completion of color head setting click Cancel to close the maintenance tool once and then start it Then proceed to the following steps 3 Firing Adjustment Performed for color head only Upon completion of color head setting click Cancel to close the maintenance tool once and then start it Then proceed to the following steps 4 Platen rolling adjustment Performed 5 White Color Alignm...

Page 60: ... 4 3 Connecting the printer to your PC via a LAN cable P 63 4 4 1 Installing printer driver onto your PC To begin with onto your PC install the printer driver for file output Brother GTX pro FileOutput At this stage do not connect the printer to your PC yet TIPS You must log into your PC with administrator privileges 1 Activate the PC 2 Complete all of the current sessions 3 Double click on the Br...

Page 61: ...printer powered on make a connection of USB 2 0 cable between the printer and your PC 2 From the Apple menu open the System Preferences and click on the Printers Scanners 3 After that click the button in the lower left corner 4 Select the Brother GTX pro xx first then click on the Select Software of Use ...

Page 62: ... and preparation 5 Select the Brother GTX pro and click on the OK 6 Then click Add 7 In the Default printer select either Brother GTX pro xx or Brother GTX pro FileOutput This exits the setting for the USB connection ...

Page 63: ...Subsequently perform the procedures below to add the printer to your PC 1 Connect your PC with the printer by means of the LAN cable to make a network connection and power on the printer TIPS For this connection of the LAN cable secure it in place by means of the cable clamp as required 2 From the Apple menu open the System Preferences and click on the Printers Scanners 3 After that click the butt...

Page 64: ...ss of the printer you have just set up Select the Line Printer Daemon LPD of Protocol In the Queue type in the word BINARY_P1 Enter the name of the printer in the Name Click on the Select Software of Use 6 Select the Brother GTX pro and click on the OK 7 Then click Add ...

Page 65: ...on 8 Then the current window goes back to the Printers Scanners window into which the GTX pro printer LAN is added In the Default printer select your desired GTX pro printer as required This exits the setting for the LAN connection ...

Page 66: ...oplets due to the vibration during transport 1 While the printer is in standby mode press the on the operation panel to bring the menu screen into the view 2 From the menu select Maintenance Printer transport preparation and press 3 Check the remaining ink in the ink pouch and press 4 Once the transport preparation is complete turn off the power 5 Remove the power plug from the outlet and move the...

Page 67: ...s for using other applications Using Brother product Applications to use Reference GTX Graphics Lab Graphics Lab Instruction Manual When using other applications Applications to use Reference CorelDRAW 2018 2019 5 3 1 When using CorelDRAW P 70 Adobe Photoshop CC2020 CC2019 5 3 2 When using Adobe Photoshop P 78 Adobe Illustrator CC2020 CC2019 5 3 3 When using Adobe Illustrator P 83 TIPS Make proper...

Page 68: ...Transparent color ejecting no ink For such an image that you wish to print out in pure white color with white ink make such a setting as RGB 254 TIPS The treatment of RGB 255 varies depending on the applications Configure the settings appropriately About ARXP file Use the Brother GTX pro FileOutput printer driver for file output in order to save your print data in the ARXP format When your print d...

Page 69: ...t is the case start the GTX pro FileViewer and try again TIPS The procedures to output a file from the Brother GTX pro FileOutput are the same as those for Windows PC Transmission of print data Send such print data that has been saved using the Brother GTX pro FileOutput printer to the printer by performing the procedures mentioned below TIPS The procedures to send the print data are the same as t...

Page 70: ...seful Tools Convert data to bitmap image data Replace RGB 255 in bitmap image data with RGB 254 TIPS For this printer it is recommendable to use CorelDRAW 2018 2019 The display screen is described assuming CorelDRAW 2019 Color management settings 1 In the menu bar select Tools Color Management 2 Establish the settings of Color Management Settings as follows RGB profile sRGB IEC61966 2 1 Primary co...

Page 71: ...pro FileOutput click on Apply and close the Print dialog box TIPS If Printer is set to Brother GTX pro the print data at the time of printing will be sent to the printer If Printer is set to Brother GTX pro FileOutput the print data at the time of printing will be saved as an ARXP file 3 In the menu bar select Layout Page Layout ...

Page 72: ...vailable if the print data is converted into an ARXP file Image data and print settings can be put together and stored Without connection to a PC the printing can be performed directly from a USB flash memory unit TIPS Image editing is unavailable for any ARXP file As such save your image data for an editing purpose in advance For file output there are some cases where neither file output destinat...

Page 73: ... sRGB IEC61966 2 1 Rendering intent Relative colorimetric 3 On General tab select Printer and select Brother GTX pro FileOutput for file output TIPS If the specified Printer is set to Brother GTX pro the print data will be sent to the printer If the specified Printer is set to Brother GTX pro FileOutput the print data will be saved as an ARXP file 4 On Preferences create your settings of printer d...

Page 74: ... your PC What to do when using the color palette in Useful Tools 1 Save the color pallet files for CorelDRAW GT_Colors xml and GT_Tshirts xml on your PC following the instructions on screen 2 In the menu bar select Window Color Palettes Open Palette 3 Select the files having such filename as GT_Colors xml and GT_Tshirts xml respectively TIPS Do not use any color from the color sample palette such ...

Page 75: ...IPS When the white ink is used for performing the printing unmark the Anti aliasing checkbox TIPS Even when the platen size to be used has been selected from the printer driver the current setting in Page Layout may change to Settings from printer In the Page Layout be sure to change the width and the height according to the size of the platen ...

Page 76: ...tion where RGB 255 is contained no ink will be ejected In order for the white ink to be printed select an area for RGB 255 and replace it with RGB 254 To make such replacement use the method mentioned below 1 In the menu bar select Effects Adjust Replace Colors 2 From the Old color pull down menu set RGB 255 in Replace Colors ...

Page 77: ...77 Creating print data 3 In the same manner set New color to RGB 254 4 Set Range to 1 and click on the OK button TIPS For the vector data change the fill color to RGB 254 ...

Page 78: ...by means of the image quality improvement of the printer driver 5 4 9 Set up the image quality P 103 For this printer it is recommended to use Photoshop CC2020 CC2019 The display screen is described assuming Photoshop CC2020 Color setting 1 In the menu bar select Edit Color Settings 2 Establish the settings of Color Settings as follows Working Spaces RGB sRGB IEC61966 2 1 Conversion Options Engine...

Page 79: ...nt to file command Be sure to use the printer driver Brother GTX pro FileOutput For details of directly sending data to the Printer from an application 6 6 2 Sending print data from applications P 155 1 In the menu bar select File Print If the PC s default printer is either Brother GTX pro or Brother GTX pro FileOutput the layout is set to the platen size 2 Make the settings as follows Color Handl...

Page 80: ...t the dialog box shown below will be displayed on the screen After that click Save TIPS There may be cases where this saving process takes several minutes 6 Specify the Save In and File name first then click Save to save the ARXP file to your PC ...

Page 81: ...uctions on screen 2 In the menu bar select Window Swatches 3 Click on the to open the submenu 4 From Replace Swatches select Swatch Exchange ASE for the type of file and then select the file name GT_Colors_T ase TIPS Do not use any color from the color sample palette such as HKS and Pantone Otherwise an on screen color may differ from the resulting print color RGB 254 ...

Page 82: ...justment Layer Selective Color and create a new layer 2 Set the opacity to 20 and click OK 3 From the Selective Color make the following settings Colors Whites Black 1 Mark the Absolute option TIPS The method to replace RGB 255 with RGB 254 as shown above can be used only when the Color mode is set to 8 bit of RGB Color For Photoshop the action file SolidWhite atn is made available in Useful Tools...

Page 83: ...printer as the Brother GTX pro or the Brother GTX pro FileOutput Use the Brother GTX pro FileOutput printer driver to output a file then display and check the print preview For an image created in CMYK color mode load the image into Photoshop select Image Mode in the menu bar and change the color to the RGB color sRGB In order to edit an image load the image into the Photoshop edit it in the form ...

Page 84: ...oned below and click OK Settings Custom Working Spaces RGB sRGB IEC61966 2 1 Color Management Policies RGB Convert to Working Space CMYK Convert to Working Space Profile Mismatches Mark the Ask When Opening and Ask When Pasting checkboxes Missing profiles Mark the Ask When Opening checkbox Conversion Options Engine Adobe ACE Intent Relative Colorimetric ...

Page 85: ...as follows Width 14 0 in 355 6 mm Height 16 0 in 406 4 mm Orientation Portrait Color Mode RGB TIPS Set the width and height to the size of platen to be used 5 4 1 For other applications Selection of platen size P 127 The above size is the standard 14X16 platen size ...

Page 86: ... As such save your image data for an editing purpose in advance For file output there are some cases where neither file output destination nor extension cannot be specified by the Print to file command Be sure to use the printer driver Brother GTX pro FileOutput For details of directly sending data to the Printer from an application 6 6 2 Sending print data from applications P 155 1 In the menu ba...

Page 87: ...r 5 4 Set up the printer driver P 89 CAUTION For Adobe Illustrator set the platen size for the paper size in the Print dialog box in the application The size or placement of the image may not be set correctly if you make settings in the Print Settings dialog 5 When you press Print the dialog box shown below will be displayed on the screen After that click Save TIPS There may be cases where this sa...

Page 88: ...enu 4 Select Other Library 5 On the Open screen select the file having such filename as GT_Colors_T ase TIPS Unlike the Photoshop or CorelDRAW this Swatch needs to be selected each time a file is opened However you can fix the Swatch library in the following method to display the screen automatically whenever you start the application if you are using Illustrator CC Click on the top right corner o...

Page 89: ... an image that you wish to print out in pure white color with white ink make such a setting as RGB 254 For the color replacement method refer to a relevant page or help menu of each application software 5 3 Using other applications P 70 1 By following the printing procedures of each application software open the print setup dialog box of the printer driver ...

Page 90: ... have made in the Select Ink option or the like setup items that appear on the screen vary The rollover help is displayed in the square portion at the bottom of dialog box Place the mouse pointer over it to browse the help feature For the detailed description of setup items refer to each chapter mentioned below 3 After your settings are completed click OK TIPS You can refer to each value you have ...

Page 91: ...ze is equivalent to the paper size Setup item Platen to be used Size 16X21 16X21 platen 16 0 in x 21 0 in 406 4 mm x 533 4 mm 16X18 16X18 platen 16 0 in x 18 0 in 406 4 mm x 457 2 mm 14X16 14X16 platen 14 0 in x 16 0 in 355 6 mm x 406 4 mm 10X12 10X12 platen 10 0 in x 12 0 in 254 0 mm x 304 8 mm 7X8 7X8 platen 7 0 in x 8 0 in 177 8 mm x 203 2 mm ...

Page 92: ...r image to be printed out on the mask layer of white ink White Ink Only This option enables the white ink only to be used for printing out a monochrome image Color Ink Only This option enables a color image to be printed out on a white background or lighter and pale color background Black Ink Only This option enables the black ink only to be used for printing out monochrome image ...

Page 93: ... the mode If you set Mode to Eco Mode the white ink volume serving as the background is automatically adjusted to reduce the overall ink consumption TIPS The luminance on the finished print may be slightly reduced depending on the color ...

Page 94: ... in the Select Ink the setup items for White Ink Settings will appear Adjust the white ink volume separately in the Highlight visible white ink volume and in the Mask white ink volume to cover the background color Also set the white ink time in the Fast White Print Mode 2 Layer White and White Color Pause ...

Page 95: ...ass Printing the Print Time and Whiteness will change accordingly Print Time will be set to X1 if the setup value of Highlight is 5 and Color Multiple Pass Printing is turned OFF With this X1 serving as a reference value how many times relates to how long the print time will take when printing Actual ink consumption depends on the actual colors used in the original image As such use this number as...

Page 96: ... you set a time shorter than the time it takes to print the first layer the additional waiting time will be set to 0 seconds TIPS This setting menu will be enabled only if you have selected Color White Ink or White Ink Only in the Select Ink settings White Color Pause Set the time from the start of printing the previous white ink layer to the start of printing the color ink layer If you set a time...

Page 97: ...e selected Color White Ink in the Select Ink the setup items of Use background black color for black T shirts only will appear In the event that you wish to print a black T shirt making use of the T shirt s background black color mark the Use background black color for black T shirts only checkbox ...

Page 98: ...nting will appear In cases where small and horizontal stripes are highly noticeable in the print result mark the Color Multiple Pass Printing checkbox TIPS Even if the Color Multiple Pass Printing checkbox is marked the amount of inks to be consumed will remain unchanged When the Color Multiple Pass Printing checkbox is marked it takes a longer time for the print time to be completed For typical p...

Page 99: ...is value corresponds to 100 cotton fabrics as well as for blended yarn fabrics hemp 50 polyester 50 or cotton 50 polyester 50 9 to 7 These values correspond to a thinner T shirt thick towel and cotton products woven with twill fabrics 6 to 4 These values correspond to thin and plain fabrics as well as for blended yarn fabrics that consist of cotton polyester and polyurethane 3 to 1 These values co...

Page 100: ...longer wait time than the case with setting 2 between the 1st and 2nd print cycle TIPS For the options 1 to 3 the platen will reciprocate two times The higher the setpoint is the longer the print time will be 5 4 8 Set up the white ink If you have selected Color White Ink or White Ink Only in the Select Ink this setting menu will be enabled When you click on the Advanced in the Printing Preference...

Page 101: ...n menu for color selection becomes active 2 In the pull down menu select a color which serves as a background color of T shirt or click on the Custom to specify a RGB value TIPS This custom color you have specified is valid only for one color which is specified immediately before This color cannot be saved in the list Tolerance Specify the gradation range RGB values to smoothly connect the zone be...

Page 102: ...re likely that blurring occurs White Ink Choke Width This enables you to select the white ink choke width in such ten levels as 1 to 10 When you increase this value the choke width increases By decreasing the print range of white ink the white ink will be prevented from extending off from under the color inks TIPS Check the original image if white lines and or dots are seen around the image this m...

Page 103: ...y of an image without using any functions of application software Setup item Description Saturation The more vivid the color is the higher its value Brightness The brighter the color is the higher its value Contrast Contrast makes the image lighter for lighter colors and darker for darker colors if its value increases TIPS If a value of Contrast is increased there may be some cases in which fine l...

Page 104: ... ink volume If you increase its value the color becomes light bluish overall If you decrease its value the color becomes reddish overall Magenta Adjust the magenta ink volume If you increase its value the color becomes reddish purple overall If you decrease its value the color becomes greenish overall Yellow Adjust the yellow ink volume If you increase its value the color becomes yellowish overall...

Page 105: ... Printing Preferences dialog box you can make the settings for Uni Directional Printing TIPS What you have specified on the printer s operation panel are prioritized and this option becomes active only when the print direction specified on the printer side is set to Auto Print time will be doubled ...

Page 106: ...ther applications P 70 TIPS When using the printer driver by default use one of them as a color sample to check color reproduction and create edit the image data Because CorelDRAW cannot contain identical color in the same palette the color palette is divided into two files 5 5 2 Replace RGB 255 with RGB 254 for Photoshop only For Photoshop use this to change RGB 255 to RGB 254 1 From the Useful T...

Page 107: ...the Useful Tools click a required file name to download the data The following files are provided as color samples GT_Blues pdf GT_Greens pdf GT_Oranges pdf GT_Reds pdf GT_ColorChart pdf 2 Configure the printer driver and create print data TIPS For details of the printer driver s setting procedures refer to 5 4 Set up the printer driver P 89 For information on creating print data refer to 5 3 Usin...

Page 108: ...le for example Grid14x16 arxp that has a grid size suitable to the platen size 2 Send the print data of grid pattern to the printer 3 Without putting a T shirt in place print the grid pattern directly onto the platen sheet TIPS After the printing is completed press down the printed surface lightly with a dry cloth or a sheet of paper to dry the ink Platen sheet Platen Grid ...

Page 109: ...der and decide on an appropriate ink volume setting value before creating print data There are four types of ink volume printing data Select the ink volume print data to match the Double Printing setting for the printer driver 1 Select the desired file from Ink Volume SinglePrint arxp Ink Volume DoublePrint1 arxp Ink Volume DoublePrint2 arxp and Ink Volume DoublePrint3 arxp from the Useful Tools t...

Page 110: ...e on an appropriate highlight setting value before creating print data 1 From the Useful Tools click Highlight Mask Check at MW1 zip or Highlight Mask Check at MW2 zip to download data TIPS The file you should select differs depending on whether Minimum Whiteness is set to 1 or 2 Check the number at the end of the file name before downloading the file 2 Unzip the file and the following print data ...

Page 111: ...the printer and perform printing 3 Check the print result to make sure the firing timing has been set correctly 5 5 8 Check the platen feed setting Check whether or not the platen feed adjustment is appropriate 1 From the Useful Tools click FEEDING PATTERN 1 arxp to download data 2 Send the data to the printer and perform printing 3 Check the print result to make sure the platen rolling adjustment...

Page 112: ...ite side with the print position on the color side 1 From the Useful Tools click ALIGN CHK arxp to download data 2 Send the data to the printer and perform printing 3 Check the print result to make sure the print position on the white side has been aligned with the print position on the color side correctly ...

Page 113: ...electric shocks or problems with correct operation If any liquid gets inside the printer immediately turn off the power disconnect the power cord and contact the place of purchase or a qualified technician Do not use the printer when smoke or a bad odor is coming from the printer Otherwise it may cause fire or electric shocks or problems with correct operation Immediately turn off the power discon...

Page 114: ...liquids such as the ink maintenance solution cleaning solution pretreatment or waste They may cause diarrhea or vomiting Avoid causing your eyes or skin to make contact with the ink maintenance solution cleaning solution pretreatment or waste It may cause inflammation In case of contact with eyes do not rub but immediately rinse the eyes with water Keep the liquids out of the reach of children Whe...

Page 115: ... medium To fixate the white ink onto a T shirt apply the pretreatment to it beforehand If you are not using white ink you do not need to pretreat print medium Refer to 6 3 Pretreating process for print medium P 121 Replace the currently used platen with another one that suits the print medium After the platen replacement is completed adjust the platen s height Refer to 6 4 Platen adjustment P 134 ...

Page 116: ...e of the waste ink properly as water based waste fluid in accordance with applicable laws and ordinances X0315 X0316 2 Return the waste ink tank to its original state and insert the waste ink tube into the tank IMPORTANT The waste ink tube should be cut diagonally If the tip of the waste ink tube is immersed in the liquid it will prevent the smooth flow of the waste ink to disable the ink suction ...

Page 117: ...e solution when a warning message appears on the operation panel screen or in the warning message window when the cleaning liquid tank is not pulled out 1 Pull out the cleaning liquid tank from the side of the printer 2 Open its lid and refill it with the cleaning solution up to the FULL line IMPORTANT Be sure not to put the cleaning solution into the tank above the FULL line FULL LOW X0044 3 Clos...

Page 118: ...ould be held horizontally when shaking it Holding the white ink cartridge upside down or shaking it too roughly could break the ink pouch NOTE Wear the provided gloves when performing this task When the remaining ink level becomes approximately 5 9 in 15 cm shake the cartridge with its cover open and with the edge of the ink pouch slightly winded to make the ink easier to stir X0194 White Ink Cart...

Page 119: ...uch When opening the lid place the entire cartridge on a flat surface push the latches on the bottom surface of the cartridge downward and open the lid When setting the ink pouch avoid unevenness or wrinkles on the pouch When opening the lid be sure not to touch the portion a Otherwise it could be damaged NOTE If the remaining ink level is low hold the sagged part of the ink pouch and close the li...

Page 120: ...g so will cause wrinkles and the proper winding of the ink pouch will not be possible X0283 5 Repeat the same process to shake the other white ink cartridge to stir up the ink 6 On the operation panel press Then the white ink refilling will be performed automatically The following screen will be displayed without white ink refilling in the case of insufficient agitation After performing steps 1 to...

Page 121: ... Items to be prepared For roller coating For spray coating Pretreatment Pure water Pretreatment roller Handle handgrip of roller Tray Agent coating table Weighing instrument Spray Heat press Peel off sheet Silicone foam of open cell structure Adhesive roller Pretreatment It is the white liquid that is needed for pretreating process for printing with white ink If a print medium is not coated with t...

Page 122: ...dling of the pretreatment see the Material Safety Data Sheet issued by us http sds brother co jp sdsapp index html IMPORTANT If you are using an electric spray to apply the pretreatment perform the work at a place as far as possible from the printer Otherwise it may cause failure of print heads Heat press It must deliver the performance through which the print range of the platen can to be covered...

Page 123: ...ing test on it beforehand Some textiles may leave noticeable imprints of the pretreatment after it is fixated In that case wash them away with water Perform a printing test beforehand Then the following phenomena may occur The textiles may be discolored by the pretreatment and cannot be restored to the original color even if they are washed A deep colored polyester blended yarn fabric dissolves dy...

Page 124: ...hin the ratio range of x3 Pretreatment Pure water 1 2 Volume ratio Dilution method TIPS The figure below is based on the pretreatment 20 kg 44 lb When using the pretreatment 5 kg 11 lb remove the cap and pour the agent into the container and dilute it with pure water referring to step 4 and the subsequent steps Dilution ratio is the same 1 Unpack the pretreatment container from the shipping carton...

Page 125: ...te it with pure water IMPORTANT Use with the dilution rate of x3 Pretreatment Pure water 1 2 Volume ratio Close the cap of the container for dilution and shake it sufficiently to provide equal concentration X0082 5 To provide safekeeping for the pretreatment close the faucet place the pretreatment with the faucet part facing upward and store the entire carton in a safe place Pretreatment Faucet Pr...

Page 126: ...treatment perform the work at a place as far as possible from the printer Otherwise it may cause failure of print heads Reference guide for amount of coating of pretreatment Determine a coating area and amount of coating according to a platen size When your coating area differs from what are shown in the table below calculate the amount of coating based on the area ratio IMPORTANT Depending on the...

Page 127: ...goggles designed to shield against liquid splash during the work operation For information on handling of the pretreatment see the Material Safety Data Sheet issued by us http sds brother co jp sdsapp index html IMPORTANT If you are using an electric spray to apply the pretreatment perform the work at a place as far as possible from the printer Otherwise it may cause failure of print heads TIPS No...

Page 128: ...o the underside of the area X0086 2 Weigh a T shirt before applying the pretreatment to it so that you will be able to know how much of the agent you have applied to it later X0087 3 Slide a T shirt onto the agent coating table with its printing side facing upward TIPS Note that pretreatment agent will not soak into the back reverse side of a T shirt if you put an intermediate plate inside the T s...

Page 129: ...ameter of 0 8 in 21 mm X0089 5 Pour the diluted pretreatment into the tray and dip the pretreatment roller in the agent so that it will be dampened with the agent X0090 6 Rub the pretreatment roller well against the scrub board of the tray and squeeze a redundant agent out of it X0091 Handle handgrip of roller Pretreatment roller Pretreatment roller Pretreatment Tray Pretreatment roller Tray 0 8 i...

Page 130: ...etreatment or any other area that is found to be unevenly coated dip the pretreatment roller in the agent again and apply the agent evenly there X0093 9 Weigh the T shirt to check to see if the required amount of pretreatment has been applied to it TIPS For the amount of coating of pretreatment 6 3 3 Application of pretreatment P 126 If the amount of coating is small color reproduction of the whit...

Page 131: ... a pair of plastic gloves and protective glasses during the work operation For information on handling of the pretreatment see the Material Safety Data Sheet issued by us http sds brother co jp sdsapp index html NOTE After the pretreatment roller is used put it in a plastic bag or the like hermetically to prevent it from drying up and keep it in a flat place in an upright position Also when it rem...

Page 132: ... on top of each other Avoid leaving the pretreatment as it is in any highly humid areas If the agent is left unchecked for a long time use the heat press to apply pressure to a T shirt immediately before the printing in order to dry it well Guidelines on fixation conditions of pretreatment The undermentioned fixation temperature time serve as guidelines only and optimum conditions vary with your h...

Page 133: ...vaporate water content of the pretreatment by the heat of heat press Keep your working space clean so that the surface to be coated with the agent will not get wet A peel off sheet should be used if needed depending on the heat press you use X0096 2 Remove the T shirt from the heat press so that the steamy heat will escape from it X0097 Water droplets Heat press Peel off sheet T shirt Heat press T...

Page 134: ...4 3 Using the 16X21 platen P 146 6 4 1 Replacing the currently used platen with another one 1 On the operation panel press and move the platen toward the front of the printer X0164 2 Loosen the platen fixing lever by rotating it one to two turns TIPS Depending on the height of the platen the platen fixing lever may strike against the platen and prevent rotation In that case move the platen fixing ...

Page 135: ...135 Basic printing procedures 3 Remove the platen moving it straight upwards by holding both ends of it X0258 4 Put another platen to be used in position directly from above X0259 Platen Platen ...

Page 136: ...136 Basic printing procedures 5 Tighten the platen fixing lever X0260 Platen fixing lever ...

Page 137: ...cers are installed on your printer so that the height can be the reference value Do not change the number of spacers When using the 16X21 platen it can be used only at the lowest position Remove all the collars before mounting the platen Also note that the height adjustment range of the 16X21 platen is 0 4 in 10 mm at maximum When adjusting the height put the latch of the platen height adjustment ...

Page 138: ...ten height adjustment lever and collars The number of collars and the height adjustment range are as follows Position Height No of collars Highest position standard 0 to 10 mm 2 Middle position 10 to 20 mm 1 Lowest position 20 to 30 mm None Case of 16 21 platen No of collars Lowest position 0 to 10 mm None TIPS Spacers are installed on your printer so that the height can be the reference value Do ...

Page 139: ... as illustrated in the figure below The lever installed in the wrong position will interfere with the stopper when the platen is attached TIPS When adjusting the height put the latch of the platen height adjustment lever into the groove of the platen bearing X0262 Platen height adjustment lever Platen bearing Latch Groove Platen height adjustment lever Stopper ...

Page 140: ...tment lever is aligned with that of the platen bearing X0208 5 Loosen the knob while holding the platen height adjustment lever and lower the platen bearing and the height control lever X0263 Platen height adjustment lever Platen bearing Knob Platen height adjustment lever Platen bearing ...

Page 141: ...ollar and fix the platen bearing at its middle screw hole temporarily If you are setting the platen s height to the highest position attach two collars and fix the platen bearing at its lowest screw hole temporarily X0264 7 Tighten the knob to secure the platen bearing in place TIPS Align the center of platen fixing lever with the position as illustrated in the figure below and secure the platen b...

Page 142: ...0 to 10 mm 2 Middle position 10 to 20 mm 1 Lowest position 20 to 30 mm None Case of 16 21 platen Position Height No of collars Lowest position 0 to 10 mm None TIPS Spacers are installed on your printer so that the height can be the reference value Do not change the number of spacers X0266 3 Loosen the knob while holding the platen bearing and lift the platen bearing to the top to tighten the knob ...

Page 143: ...stment lever to the position shown below The lever installed in the wrong position will interfere with the stopper when the platen is attached TIPS When adjusting the height put the latch of the platen height adjustment lever into the groove of the platen bearing X0269 Platen height adjustment lever Latch Groove Collars Platen height adjustment lever Stopper ...

Page 144: ...tment lever is aligned with that of the platen bearing X0208 7 Loosen the knob while holding the platen height adjustment lever and lower the platen bearing and the height control lever X0270 Platen height adjustment lever Platen bearing Knob Platen height adjustment lever Platen bearing ...

Page 145: ...h one collar and fix the platen bearing at its middle screw hole temporarily If you are setting the platen s height to the highest position attach two collars and fix the platen bearing at its lowest screw hole temporarily X0271 9 Tighten the knob to secure the platen bearing in place TIPS Align the center of platen fixing lever with the position as illustrated in the figure below and secure the p...

Page 146: ... forward and draw it out of the main unit completely to perform such operation At this time slide the platen while lifting it a little When you perform printing slide the platen backward and return it to the printing position before starting the print process X0158 TIPS When using the 16X21 platen remove all the collars for height adjustment before using it For information on platen height adjustm...

Page 147: ...5 Placing print medium in position P 148 X0166 4 When you finish placing or removing a T shirt and replacing the platen slide the platen backward and return it to its printing position IMPORTANT As the platen is positioned higher when it is slid forward it is detected by the obstacle sensor which prevents printing from being performed However if the platen s height is set at the lowest position th...

Page 148: ...ight detected by the obstacle sensor and check that the platen is not detected by the sensor In the event that the platen s height is lowered excessively ink mist will be scattered inside the printer which may result in staining of the printing surface blurring of the printed image and malfunction of the sensor and the main unit Use Uni Directional Printing in the case where the platen s height ne...

Page 149: ...acle sensor In particular both ends of the T shirt tend to be raised easily during the printing operation if not flattened properly and detected by the obstacle sensor Touching on the fixated pretreated surface should be avoided during the work Do not pull the T shirt with the pretreatment applied Instead flatten it in such a way that it will fit onto the platen surface well When the surface of th...

Page 150: ...t detected by the obstacle sensor and check that the platen is not detected by the sensor If the platen s height is too high a print medium will strike against the print head during the printing process which in turn results in ink stains or malfunction If the 16X21 platen is mounted manually slide it backward until it returns to the original position then move the platen toward the rear of the pr...

Page 151: ... and open the ARXP file You can also load an ARX4 file 2 The file s printing conditions and preview window will be displayed TIPS If you have selected Color White Ink or White Ink Only in the Select Ink operation the preview window will be displayed against a Black background or a Transparent color background which has been specified in the Advanced settings If you have selected Color Ink Only in ...

Page 152: ...152 Basic printing procedures When Color Ink Only is selected Details ...

Page 153: ...u can change the background color of the preview window and preview the print image Select Change Define Custom Colors and enter RGB value TIPS When the White Data checkbox is marked the preview window for white ink only will be displayed Example Preview window for printing an image on a brown R 128 G 64 B 64 T shirt ...

Page 154: ...s shown as Total the preview window of the final print result is displayed When the White Data checkbox is marked the preview window for white ink only will be displayed 5 Check the printing conditions and preview window and click on Send to Printer Then the ARXP file is sent to the printer TIPS Make sure that a connection of USB 2 0 cable or LAN cable is made between your PC and the printer In th...

Page 155: ...b and select Brother GTX pro from Printer TIPS If the specified Printer is set to Brother GTX pro the print data will be sent to the printer If the specified Printer is set to Brother GTX pro FileOutput the print data will be saved as an ARXP file 4 On Preferences set up the printer driver and send the print data by clicking OK in the Print dialog box TIPS Setting the printer driver 5 4 Set up the...

Page 156: ...inter select Brother GTX pro TIPS If Printer is set to Brother GTX pro the print data will be sent to the printer If Printer is set to Brother GTX pro FileOutput the print data will be saved as an ARXP file 3 In the Print Settings set up the printer driver and send the print data by clicking Print TIPS Setting the printer driver 5 4 Set up the printer driver P 89 Clicking on Print will not start t...

Page 157: ...ect Brother GTX pro TIPS If Printer is set to Brother GTX pro the print data will be sent to the printer If Printer is set to Brother GTX pro FileOutput the print data will be saved as an ARXP file 4 In the Advanced set up the printer driver and send the print data by clicking Print TIPS Setting the printer driver 5 4 Set up the printer driver P 89 Clicking on Print will not start the print operat...

Page 158: ... to 32 GB in total You cannot use a USB memory with security functions such as password lock function or beyond 32 GB Note that the data which can be loaded from the USB flash memory is only the data in the ARXP or ARX4 format X0038 2 From the menu select Print Data Load and press TIPS The information on file is shown on the liquid crystal panel 3 Select a filename to be printed out and press TIPS...

Page 159: ...tes before the loading process is completed When any files of USB flash memory cannot be read out 9 1 Troubleshooting instructions P 248 If a folder contains more than one print data you can use buttons to switch the preview display screen It is possible to change the direction of the preview display screen as well 8 7 Preview display settings P 232 The print data loading will be completed when th...

Page 160: ...completed the platen moves to the forward most position and the sound of pong is heard TIPS If the print button is pressed when the platen has not moved toward the front the platen will move toward the front of the printer but no print job will be started In this case press the print button once again Pressing causes the printing to be canceled The printer may shift to low temperature operation mo...

Page 161: ...platen will move toward the front of the printer but no print job will be started In this case press the print button once again Pressing causes the printing to be canceled The number of print media of which printing is completed is shown on the liquid crystal panel The printer may shift to low temperature operation mode when the room temperature is less than 18 C 64 4 F and white ink is used Duri...

Page 162: ...quid crystal panel and press the print button to start the printing When the printing is completed the platen moves to the forward most position and the sound of pong is heard TIPS If the print button is pressed when the platen has not moved toward the front the platen will move toward the front of the printer but no print job will be started In this case press the print button once again Pressing...

Page 163: ...ing Description The printer is receiving print data While the printer is receiving print data sent via the USB or LAN cable The printer is post processing after a print When a print job finishes and the platen is unloaded and while the printer is wiping capping cleaning the wiper or performing an auto purge after a print job During the white ink circulation While the white ink is being circulated ...

Page 164: ...n printing should begin For example this is true if the data being printed when you schedule printing is deleted by the Auto Job Delete function 8 16 Automatic deletion of print data P 237 6 8 4 Cancelling scheduled printing You can cancel scheduled printing by pressing the Cancel button during the period between when you schedule printing and when printing begins If you schedule a print during th...

Page 165: ...ecause the printed surface is still wet with ink avoid touching it If any ink is attached to your hands wash your hands with soap and water Those inks that are attached to fabrics cannot be cleaned up please handle the inks with utmost care TIPS The printed ink is not fixated at this point therefore handle the T shirt with care to avoid the printed surface touching with other objects X0114 T shirt...

Page 166: ...ent remains on the T shirt on which the ink was fixated after applying pretreatment For this reason it is advisable to wash such T shirts with water before wearing them Guidelines on fixation conditions of ink The undermentioned fixation temperature time serve as guidelines only and optimum conditions vary with your heat press or oven Be sure to perform the fixation after checking on the temperatu...

Page 167: ... peel off sheet or to an almost bright finish if a fluororesin sheet is used as the same at the ink fixation stage Selectively use either of them according to your desired finish X0115 Ink fixation by means of conveyor type oven 1 Fixate inks onto a T shirt by means of the conveyor type oven TIPS For the guidelines on fixation conditions of ink 6 10 Fixation of ink P 166 For the conveyor type oven...

Page 168: ...se inflammation In case of contact with eyes do not rub but immediately rinse the eyes with water Keep the liquids out of the reach of children Be sure to wear protective goggles and gloves when handling the grease so that it does not get into your eyes or onto your skin It can cause inflammation Do not drink or eat the grease It may cause diarrhea or vomiting Keep the liquids out of the reach of ...

Page 169: ...fied by us During the printing process or head cleaning operation avoid replacing any ink pouch with a new one Otherwise the printer may break down TIPS If you replace an ink pouch that still has much amount of remaining ink in the way of use the remaining ink volume indication window may not display the correct remaining volume Any ink pouch has been designed to leave a small amount of ink in it ...

Page 170: ...pouch and draw out the depleted ink pouch from the cartridge CAUTION Remove the accumulated ink at the tip of the cartridge with a waste cloth non fuzzy cloth Clean the printer on a regular basis X0119 4 Unpack a new ink pouch from its shipping carton For the white ink pouch shake it 100 times each in the side to side direction with its obverse side and reverse side facing upward separately as sho...

Page 171: ...of the ink pouch into the cartridge until it clicks into place Straighten the ink pouch in such a manner that it will be aligned with the gutter of lid of cartridge and mount in position by pulling it with your hand NOTE If the edge of the ink pouch is bent or undulating significantly make it straight with your hand X0049 7 Put the ink pouch in its correct position CAUTION Avoid touching the porti...

Page 172: ...into the right position If colors are mixed on the print result or within the ink pouch please contact your dealer When setting the cartridge do not shake the cartridge with the ink pouch facing down with the aim of facilitating the winding of the pouch Doing so will cause wrinkles and the proper winding of the ink pouch will not be possible X0283 NOTE Dispose of any waste resulting from the repla...

Page 173: ...nd press 3 Select the maintenance part you want to clean or replace following the message and press TIPS The nozzle guard wiper exhaust cap and suction cap should be cleaned at the same time 4 Clean and replace TIPS For the way to perform cleaning and replacement refer to the respective maintenance parts 7 1 3 Cleaning the nozzle guard wiper exhaust cap and suction cap P 174 7 1 4 Replacing the wi...

Page 174: ...select Maintenance Maintenance Part Clean Replace and press 3 Select Part with Error Warning and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 4 Follow the on screen message and turn off...

Page 175: ...er the cleaning is completed close the front cover 7 Turn on the power NOTE Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances TIPS Then a head cleaning will be performed to prevent any ink from drying up Because the cleaning cup will be reused rinse it in clean cleaning solution and store it in a safe place Front cover Exhaust cap Wiper Exhaust cap ...

Page 176: ...he color side Nozzle guard Cleaning Perform cleaning of the nozzle guard part and the resin part on the color side Cleaning the nozzle guard Use clean stick R P 177 Wiper Cleaning Perform cleaning of the wiper part on the color side Cleaning wiper Use clean stick T P 180 Exhaust cap Cleaning Perform cleaning of the exhaust cap part on the color side Cleaning exhaust cap Use clean stick T P 182 Cle...

Page 177: ...end of clean stick R with your hand If any sebaceous matter is attached to the wiper it may result in a printer malfunction Do not use other fluids water etc because they may damage the print heads Do not return the cleaning solution which has been put in the cleaning cup to the cleaning solution bottle Do not shed cleaning solution in the maintenance unit NOTE For a proper work operation be sure ...

Page 178: ... guard with the clean stick R IMPORTANT Be sure not to touch the nozzle surface as well as the level surface and sidling surface of the nozzle guard TIPS Manually move the carriage to such a position that you can perform the cleaning with ease X0276 Nozzle guard Clean stick R Nozzle surface Nozzle guard Side Side ...

Page 179: ... Post cleaning state IMPORTANT Be sure to use the clean stick R separately for white ink and color ink TIPS There may remain white ink in the black resin part but it doesn t matter if the severity is small as shown in the photo Wipe away the white ink spreading out of the nozzle guard and nozzle surface Clean this part Cleaning location Between the nozzle surface and nozzle guard Cleaning location...

Page 180: ... cleaning solution bottle Do not shed cleaning solution in the maintenance unit NOTE For a proper work operation be sure to wear the printer provided gloves X0321 3 Use clean stick T to wipe clean the surface of the wiper as well as the gap between the convex part and the wiper IMPORTANT Never touch the tip end of clean stick T with your hand If any sebaceous matter is attached to the wiper it may...

Page 181: ...stick T to wipe clean the back of the wiper X0322 5 Rinse the clean stick T in the cleaning cup to use it for cleaning of the exhaust cap to be performed next IMPORTANT Be sure to use the clean stick T separately for white ink and color ink Wiper Clean stick T Front Back Front Wiper Clean stick T Convex part ...

Page 182: ... objects Using sharp objects could damage the exhaust cap and deteriorate its air tightness possibly resulting in failure to eject ink jet droplets 2 Use the clean stick T to soak up the ink accumulated in the exhaust cap and remove it IMPORTANT If there is any ink clot in the exhaust cap move the clean stick T in the direction as illustrated below If the stick is moved toward yourself any of the ...

Page 183: ...g quality use printer over the long term Cleaning conditions Pre cleaning state Post cleaning state On the white side On the color side Exhaust cap rubber part Exhaust cap rubber part Exhaust cap rubber part Exhaust cap rubber part X0389 ...

Page 184: ...ink clot floats on surface remove it using the clean stick T Do not use tweezers or other sharp objects Using sharp objects could damage the suction cap and deteriorate its air tightness possibly resulting in failure to eject ink jet droplets Be sure not to pinch the rubber seal If it is damaged its sealing property will be degraded which in turn may lead to non ejection of ink jet droplets from t...

Page 185: ...185 Precautions to keep good printing quality use printer over the long term Cleaning conditions Pre cleaning state Post cleaning state X0390 ...

Page 186: ...intenance Part Clean Replace and press 3 Select Part with Error Warning and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 4 Follow the on screen message and turn off the power IMPORTANT ...

Page 187: ... and remove it by moving it upward NOTE For a proper work operation be sure to wear the printer provided gloves X0325 7 Take out the wiper cleaner from its packing bag and remove it from its protector IMPORTANT As soon as it is unpacked do not leave it as it is and put it in position X0128 Wiper cleaner Front cover Wiper cleaner Protector ...

Page 188: ...om above Then fold it to the left press the area with the PUSH indication until a clicking sound is heard and get the latch into position X0326 9 Close the front cover 10 Turn on the power NOTE Dispose of any waste resulting from the replacement in accordance with applicable laws and ordinances TIPS A head cleaning will be performed to prevent ink from drying up Wiper cleaner Shaft Latch Latch Sha...

Page 189: ...d dirty clean stick R 2 From the menu select Maintenance Maintenance Part Clean Replace and press 3 Select Part with Error Warning and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 4 Fol...

Page 190: ...out removing the flushing receiver from the maintenance unit Ink droplets will drop off from the hole in flushing foam After removal apply a waste cloth to the bottom face NOTE For a proper work operation be sure to wear the printer provided gloves X0327 7 Wipe the gloves with a waste cloth X0436 Flushing receiver Front cover Waste cloth Waste cloth Waste cloth Gloves ...

Page 191: ...ions of flushing receiver If it sticks out of the end portions it may interfere with any nozzles and may result in non ejection of ink jet droplets TIPS It is not necessary to clean the flushing receiver X0330 9 Close the front cover 10 Turn on the power NOTE Dispose of any waste resulting from the replacement in accordance with applicable laws and ordinances TIPS The head cleaning will be perform...

Page 192: ...inter malfunction 2 From the menu select Maintenance Maintenance Part Clean Replace and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the powe...

Page 193: ...hree screws to remove the encoder cover CAUTION Do not touch the latch under the encoder cover Otherwise the operator may get injured IMPORTANT Do not touch the encoder on the main unit X0148 6 Put a proper amount of cleaning solution into the cleaning cup Latch Latch Encoder cover Screw ...

Page 194: ...MPORTANT Do not return the cleaning solution which has been put in the cleaning cup to the cleaning solution bottle Do not shed cleaning solution in the maintenance unit NOTE For a proper work operation be sure to wear the printer provided gloves X0320 Cleaning cup Cleaning solution Clean stick R Cleaning cup Do not drain waste ink ...

Page 195: ...ller rolls of roller guide TIPS Moisten a waste cloth non fuzzy cloth with a small amount of alcohol and use such cloth to wipe clean the internal surface Do not use alcohol on parts other than the carriage guide shaft and the roller guide 11 Apply a proper amount of the grease which is included with the printer onto the carriage guide shaft CAUTION When handling the grease perform the work operat...

Page 196: ...lting from the cleaning in accordance with applicable laws and ordinances TIPS Then a head cleaning will be performed to prevent any ink from drying up Because the cleaning cup will be reused rinse it in clean cleaning solution and store it in a safe place 15 Adjust the carriage speed 7 4 1 CR Carriage speed adjustment P 216 16 Print out a nozzle check pattern 7 2 1 Print out of the nozzle check p...

Page 197: ...t with Error Warning and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen Pressing will not move the platen or head if the error and warning displayed are Fan Filter To Be Replaced only 4 F...

Page 198: ...urface faces toward the inner area of printer X0062 7 Mount the assembled fan filter in the main unit of printer 8 Turn on the power NOTE Dispose of any waste resulting from the replacement in accordance with applicable laws and ordinances TIPS Then a head cleaning will be performed to prevent any ink from drying up Fan filter Coarse mesh surface Filter case Toward the fan Toward the inner area of...

Page 199: ...he nozzle check pattern P 221 1 Put the platen 14X16 in place and position its level at A 6 4 1 Replacing the currently used platen with another one P 134 and 6 4 2 Platen height adjustment P 137 2 As illustrated below put the A4 size or letter size white paper on the platen in alignment with the right hand corner of the platen at its front edge When the paper is loosely fitted fix its edge with a...

Page 200: ...PORTANT If the print result shows an intermittent line non ejection has occurred A head cleaning should be performed on the print head that has a poor nozzle check result Even if the lines of the white side printed result are light since white ink is fired from more than one nozzle on the same place the quality is not affected On the color side On the white side Non ejection occurred at the arrowe...

Page 201: ...the event that there is any faintly printed or missing portion on a printed material head cleaning sometimes provides a solution Selecting a type of head cleaning from the menu to perform the head cleaning 1 While the printer is in standby mode press on the operation panel to bring the menu screen into the view 2 From the menu select Head Cleaning and press 3 By pressing select one of the options ...

Page 202: ...n confirmed not ejecting ink jet droplets determine the color for which the head cleaning should be performed 7 2 1 Print out of the nozzle check pattern checking on the print heads P 199 5 Then the head cleaning will be performed for the specified print heads TIPS The cleaning operation cannot be canceled halfway After the procedures are completed the current screen will go back to the standby mo...

Page 203: ...IMPORTANT Do not turn off the power because if you do so the machine mail fail because necessary maintenance operations are not performed TIPS Time required for completing the white ink circulation varies depending on the ambient temperature It normally takes 7 and a half minutes although it can take up to 15 minutes White ink is circulated automatically every six hours and white ink three times a...

Page 204: ...nd press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the power IMPORTANT Please complete the task within 15 minutes in order to prevent the print ...

Page 205: ...aning the carriage plate Do not use other fluids water etc because they may damage the print heads Do not return the cleaning solution which has been put in the cleaning cup to the cleaning solution bottle Do not shed cleaning solution in the maintenance unit NOTE For a proper work operation be sure to wear the printer provided gloves X0320 Cleaning cup Cleaning solution Clean stick R Cleaning cup...

Page 206: ...ean the carriage plate on the left side of the other print head in the same manner IMPORTANT The used clean stick R should be disposed of and should not be reused 9 Close the front cover 10 Turn on the power NOTE Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances TIPS Then a head cleaning will be performed to prevent any ink from drying up Because th...

Page 207: ...laten TIPS When it is hard to peel the platen sheet off warm it using a hair dryer or the like and peel it off X0064 3 Wipe the surface of the platen with a clean cloth moistened with a mild detergent which is diluted with water then wipe the platen clean with a dry and soft clean cloth 4 Mount the platen in the main unit of the printer 6 4 1 Replacing the currently used platen with another one P ...

Page 208: ...est of the release paper and paste the whole platen sheet onto the entire platen TIPS Straighten the platen sheet and stick it properly while pressing it with hands outward from the center to avoid making wrinkles X0066 8 As required print a grid pattern onto the new platen sheet 5 5 4 Print a grid pattern on the platen sheet P 108 TIPS After the printing is completed press down the printed surfac...

Page 209: ...remaining volume If the remaining volume is 500 g 17 6 oz or less prepare a new maintenance solution pouch follow the instructions on the screen to replace the pouch and activate the mode again 1 From the menu select Maintenance White Ink Pause Mode Enable 2 Check the waste ink tank for its availability and take a necessary measure for it if any then press 3 Remove the white ink cartridge from the...

Page 210: ...dge until it clicks into place Straighten the maintenance solution pouch in such a manner that it will be aligned with the gutter of lid of cartridge and mount into position by pulling it with your hand NOTE If the edge of the ink pouch is bent or undulating significantly make it straight with your hand X0049 7 Put the maintenance solution pouch in its correct position CAUTION Avoid touching porti...

Page 211: ...solution pouch 10 On the operation panel press Then the white ink will be replaced with the maintenance solution TIPS After the procedures are completed the current screen will go back to the standby mode screen Always keep the maintenance solution cartridge placed in its position As required restart printing with the white ink 7 3 2 Reusing White Ink P 212 If the maintenance solution pouch runs o...

Page 212: ...e a necessary measure for it if any then press 3 Remove the maintenance solution cartridge from the printer CAUTION The bottom of the cartridge may be soiled with ink Clean the printer on a regular basis W12 W34 X0333 4 Open the cartridge s lid IMPORTANT When opening the lid be sure not to touch portion a Otherwise it could be damaged Place the entire cartridge on a flat surface push the latches o...

Page 213: ...cut your hand X0041 a 7 Shake the cartridge 100 times side to side to stir the ink IMPORTANT The white ink cartridge should be held horizontally when shaking it Holding the white ink cartridge upside down or shaking it too roughly could break the ink pouch NOTE Wear the provided gloves when performing this task When the remaining ink level becomes approximately 5 9 in 15 cm shake the cartridge wit...

Page 214: ...the lid When setting the ink pouch avoid unevenness or wrinkles on the pouch When opening the lid be sure not to touch the portion a Otherwise it could be damaged NOTE If the remaining ink level is low hold the sagged part of the ink pouch and close the lid a X0182 X0078 X0142 9 Close the lid and put the white ink cartridge in position inside the printer IMPORTANT W12 and W34 cartridges should cor...

Page 215: ...tall Ink function can no longer get started Furthermore there may be cases where the pouch needs to be replaced with a new one during the installation process of white ink If the remaining volume is 400 g 14 1 oz or less prepare a new white ink pouch follow the instructions on the screen to replace the pouch and activate the mode again After the procedures are completed the current screen will go ...

Page 216: ... procedures 1 While the printer is in standby mode press on the operation panel to bring the menu screen into view 2 From the menu select Printer Setting CR Speed Adjustment and press 3 Select Start or Start after cleaning setup and press Start If you cannot clean the internal area of the printer such as carriage shaft immediately after the head replacement or when the error message is displayed S...

Page 217: ...AN cable is made between the printer and your PC 2 On the PC from All Programs in the Start menu select the GTX pro Maintenance from Brother GTX pro Tools 3 After the window shown below appears select Initial settings after head replacement and click Next 4 Perform the required operation by following the on screen instructions in the dialog box After the adjustment is completed the currently displ...

Page 218: ...ttings after print head replacement before you do so 1 Make several sheets of A4 size or letter size paper black paper or transparent sheet such as OHP sheet and white paper available for use 2 Make sure that a connection of USB 2 0 cable or LAN cable is made between the printer and your PC 3 On the PC from All Programs in the Start menu select the GTX pro Maintenance from Brother GTX pro Tools 4 ...

Page 219: ...u do so 1 Make several sheets of A4 size or letter size white paper available for use 2 Make sure that a connection of USB 2 0 cable or LAN cable is made between the printer and your PC 3 On the PC from All Programs in the Start menu select the GTX pro Maintenance from Brother GTX pro Tools 4 When the window shown below is displayed select Platen rolling adjustment and click Next 5 Perform the req...

Page 220: ...ement and adjust the firing timing and platen feed before you do so 1 Prepare a sheet of black paper or a pretreated black or dark color T shirt 2 Make sure that a connection of USB 2 0 cable or LAN cable is made between the printer and your PC 3 On the PC from All Programs in the Start menu select the GTX pro Maintenance from Brother GTX pro Tools 4 After the window shown below appears select the...

Page 221: ...splayed on the nozzle check pattern 1 Make sure that a connection of USB 2 0 cable or LAN cable is made between the printer and your PC 2 On the PC from All Programs in the Start menu select the GTX pro Maintenance of Brother GTX pro Tools 3 After the window shown below appears select Setting of the time displayed on the nozzle check pattern and click Next ...

Page 222: ... term 4 Perform the required operation by following the on screen instructions in the dialog box CAUTION Confirm that the date and time of your PC are set correctly and continue 5 After the setting is completed the currently displayed screen will go back to the Main screen ...

Page 223: ...atically every six hours 1 Make sure that a connection of USB 2 0 cable or LAN cable is made between the printer and your PC 2 On the PC from All Programs in the Start menu select the GTX pro Maintenance of Brother GTX pro Tools 3 After the window shown below appears select Set the scheduled time for white ink circulation and click Next 4 After the window shown below appears select Set the schedul...

Page 224: ...e date and time of your PC are set correctly and continue Enter four or more start time settings You cannot set the scheduled time in such a manner that the length of the intervals of white ink circulation is longer than six hours Input a time range of 0 00 to 23 59 TIPS You can check on the main unit the scheduled time you set 8 23 Check circulation schedule P 241 ...

Page 225: ...ng liquid tank and refill the tank when its amount is below the proper level 6 2 2 Confirmation and refilling of cleaning solution P 117 3 Stir the white ink if a white ink cartridge stirring message is displayed on the operation panel screen 6 2 3 Daily agitation of the white ink P 118 4 As required print out a nozzle check pattern 7 2 1 Print out of the nozzle check pattern checking on the print...

Page 226: ...he nozzle check patterns for the head only on the color side 7 5 4 When Not Using for a Long Period of Time more than 2 weeks with white ink pause mode Perform the following maintenance every two weeks 1 Check the amount of waste ink in the waste ink tank and if the tank is filled with the waste ink up to its one half or higher level discard the ink 6 2 1 Confirmation and disposal of waste ink P 1...

Page 227: ...iew display settings display it upward display it downward File name display setting Priority to file name display Priority to job name display Platen Obstacle sensor Check when platen is loading Check during printing as well Platen too low sensor Enable Disable Low Temperature Mode Enable Normal Disable Auto Cleaning Setting 1 to 24 Auto Cleaning Start Timing Conduct before Printing Conduct after...

Page 228: ...tridge Attach Remove Check Check No check CR Speed Adjustment Start Start after cleaning setup Total Print CTG Attach Remove History Check circulation schedule Temperature Humidity Info Confirm network setting IP Address Subnet Mask Default Gateway Host name MAC address Language English Español Français Deutsch Italiano 日本語 中文 Türkçe Русский 한국어 Version Firm Version Data Info Serial No Head inform...

Page 229: ...i directional icon Note that the setting of the print direction gives priority to the printer s setting over the setting of the printer driver The setting content will be kept intact until it is changed for the next printing job 8 2 Screen back light adjustment 1 From the menu select Printer Setting Back Light and press 2 Select your desired brightness of Liquid crystal panel and press TIPS During...

Page 230: ...int button become unlit and press TIPS During this menu selection process the currently selected set value is displayed 8 4 Setting the menu timeout period 1 From the menu select Printer Setting Menu TimeOut Setting and press 2 Select the time before the display screen returns to the standby mode screen and press TIPS During this menu selection process the currently selected set value is displayed...

Page 231: ...ess 2 Adjust the speaker volume in eight step scale from 0 to 7 and press TIPS You can adjust the volume while checking it 8 6 Setup of temperature indication 1 From the menu select Printer Setting Temperature and press 2 Select your desired unit of ambient temperature to be shown on the liquid crystal panel and press ...

Page 232: ...on process the currently selected set value is displayed 8 8 File name display setting Make file name display settings of print data The display name you set is reflected in the selection screen of standby mode or receiving history or the USB memory loading screen 1 From the menu select Printer Setting File name display setting and press 2 Select the display method and press TIPS The job name is s...

Page 233: ...ilure may occur If the obstacle sensor detects a foreign object the printing process and the platen operation are immediately stopped If you select Check when platen is loading the obstacle sensor works only while the platen is moving from the front to the rear If you select Check during printing as well the obstacle sensor works during the period from when you press the print button to when the p...

Page 234: ...ion mode is enabled the printer will automatically be switched to the low temperature operation Although it can assure print quality it may take longer time for printing If the low temperature operation mode is disabled print speed will not slow down however poor ejection may occur 1 From the menu select Printer Setting Low Temperature Mode and press 2 Select the print mode under low temperature a...

Page 235: ... the menu select Printer Setting Auto Cleaning Setting and press 2 Press to set up the number of sheets to be printed in the range between 1 and 24 and press TIPS The printing quality tends to deteriorate if the humidity is low If the auto cleaning is performed more frequently the Wiper cleaner and flushing foam will need to be replaced with a new one earlier Auto Cleaning Start Timing Specify you...

Page 236: ...inting quality however increases the ink consumption and increases the time required for printing 8 14 Flushing Volume Setting Perform this if the printing quality deteriorates at the startup of the printing operation 1 From the menu select Printer Setting Flushing Volume Setting and press 2 Select your desired volume of ink to be ejected from the print heads during the flushing operation before t...

Page 237: ...elect the target Wiping frequency while printing and press TIPS The printing quality tends to deteriorate while printing if the temperature is low Frequent wipes will improve the printing quality which however will take more time to print 8 16 Automatic deletion of print data 1 From the menu select Printer Setting Auto Job Delete and press 2 Select the desired function of Auto Job Delete and press...

Page 238: ...matic acquisition and press TIPS If you select Automatic acquisition the screen will go back to the standby mode screen after the settings are automatically acquired 3 To make manual settings press to move to and select your desired position 4 To make manual settings press to specify your desired numeric value 5 When the button is pressed the selected value is accepted and the display screen goes ...

Page 239: ...n setting You can set the operation that takes place when the shortcut button on the operation panel is pressed 1 From the menu select Printer Setting Shortcut button setting and press 2 Select the function and press TIPS During this menu selection process the currently selected set value is displayed If you select Normal Cleaning you will be presented with the Normal Cleaning Head Selection menu ...

Page 240: ...by pressing while the white ink cartridge stirring message is displayed 1 From the menu select Printer Setting Cartridge Attach Remove Check and press 2 Select either Check or Uncheck and press 8 21 Display of total printed sheets On this display screen the total number of printed sheets is shown 1 From the menu select Total Print and press 2 Then the total number of printed sheets is displayed TI...

Page 241: ...u select Cartridge Attach Remove Check History and press 2 The cartridge attach remove check history is displayed and you can use the keys to see the records on cartridge attachment and removal 8 23 Check circulation schedule White ink circulation can be performed at a specified time 1 From the menu select Check circulation schedule and press 2 Display the circulation schedule TIPS If the schedule...

Page 242: ...ambient temperature and humidity are shown 1 From the menu select Temperature Humidity Info and press 2 Then the ambient temperature and humidity are displayed TIPS Make the setting of temperature indication unit in the Temperature window The display screen shown here has been taken as an example ...

Page 243: ...fault Gateway Host name and MAC address 1 From the menu select Confirm network setting and press 2 Select one out of the IP Address Subnet Mask Default Gateway Host name and MAC address and press 3 Display IPAddress Subnet Mask Default Gateway Host name or MAC address TIPS The display screen shown here has been taken as an example ...

Page 244: ...ur desired language to be shown on the liquid crystal panel 1 From the menu select Language and press 2 Select your desired language in the Language window and finalize your setting by pressing 3 Follow the on screen message and turn off the power and on again ...

Page 245: ... shown 1 From the menu select Version and press 2 In the window shown below select one of the Firm Version Data Info and Serial No and press 3 Then one of the Firm Version Data Info and Serial No will appear TIPS Pressing the button causes the currently displayed window to go back to the Version window The display screen shown here has been taken as an example ...

Page 246: ...ther Industries Ltd 1 Download the firmware s updated data from the website of Brother Industries Ltd 2 On the PC from All Programs in the Start menu select the GTX pro Firmware Update from Brother GTX pro Tools 3 Specify the firmware s updated data bwf 4 Make a connection of the USB 2 0 cable or LAN cable between your PC and the printer and update your firmware by performing the on screen procedu...

Page 247: ...se diarrhea or vomiting Avoid causing your eyes or skin to make contact with the ink maintenance solution cleaning solution pretreatment or waste It may cause inflammation In case of contact with eyes do not rub but immediately rinse the eyes with water Keep the liquids out of the reach of children Be sure to wear protective goggles and gloves when handling the grease so that it does not get into ...

Page 248: ...print button Probable Cause Remedy Reference Is the print scheduled is the button flashing fast The print begins as soon as the printer becomes available Wait for a while Is any error message displayed Eliminate the cause of the error and perform printing once more 10 Error message P 311 Does the menu screen still appear on the screen or are you performing the maintenance operation from the menu P...

Page 249: ...y into the insertion slot firmly Is the applicable file ARP or AR3 file This printer cannot print out the print data of GT 541 GT 782 GT 3 Recreate the print data Is your USB flash memory suited to required conditions Please use a FAT32 formatted USB flash memory of which storage capacity ranges from 2 GB to 32 GB You cannot use a USB memory with security functions such as password lock or beyond ...

Page 250: ...ing of the pouch 6 2 3 Daily agitation of the white ink P 118 x is displayed for the remaining ink level after replacing the ink pouch Probable Cause Remedy Reference Is a wrong color of an ink pouch installed Put an ink pouch in its correct position If colors are mixed on the print result or within the ink pouch please contact your dealer Remaining volume indication of the ink pouch does not refl...

Page 251: ...ting to Enable Normal 8 11 Print Operation Settings Under Low Temperature P 234 Horizontal stripe banding is found on printed material Probable Cause Remedy Reference Is there any nozzle that does not eject ink jet droplets Perform Head Cleaning from the menu If no improvement is attained follow the referenced instructions 9 2 1 Recovery action to be taken for such a nozzle that is unable to eject...

Page 252: ... Only Probable Cause Remedy Reference Isn t the amount of ink excessive against the print media Print the ink volume and check the blurring and select appropriate set value for Ink Volume 5 5 5 Adjust the ink volume P 109 5 4 7 Set up the color ink P 99 Blurring is observed when printed with Color White Ink Probable Cause Remedy Reference Is the Highlight of White Ink Settings too high Print the h...

Page 253: ...ached to the carriage that secures the print heads in place or is it dripping off Perform the cleaning of the carriage plate and remove the accumulated ink 7 2 4 Cleaning the CR carriage plate P 204 The edges of the image are blurred characters and straight lines are doubly printed and printed result appears too granular Probable Cause Remedy Reference Is the platen positioned at a level that is t...

Page 254: ...ce of pretreatment roller This applies to the case where the pretreatment roller is used Clean the surface of the pretreatment roller 6 3 3 Application of pretreatment P 126 Did you shake the pretreatment after its dilution Shake the pretreatment sufficiently 6 3 2 Dilution of pretreatment P 124 Is the Low Temperature Mode set to Disable Change the setting to Enable Normal 8 11 Print Operation Set...

Page 255: ...sheet for fixation Use a silicon coated peel off sheet when curing the ink to reduce the gloss Too fuzzy Probable Cause Remedy Reference Did you touch the print media T shirt just before printing Excessively touching the media T shirt on the platen by trying to flatten the media before printing could cause fuzziness Make sure not to touch the media surface too much after the pretreatment is fixate...

Page 256: ...unit is soiled with ink Probable Cause Remedy Reference Is the waste ink tube dismounted from the maintenance unit For help please contact your dealer Is the waste ink tube clogged causing the waste ink to flow reversely Straighten the waste ink tube to remove the clog The cleaning solution is leaked from the cleaning liquid tank Probable Cause Remedy Reference Is the main body of printer put asla...

Page 257: ...wipers cleaning function Replacing the wiper cleaner Refer to 7 1 4 Replacing the wiper cleaner P 186 Is the wiper cleaner dried If the wiper cleaner is dry it may prohibit the wiper s proper function to wipe clean Replacing the wiper cleaner Refer to 7 1 4 Replacing the wiper cleaner P 186 Is the flushing foam floated If the flushing foam is not placed appropriately it may touch the nozzle surfac...

Page 258: ...nt quality so much Even in a condition with weak lines the print is performed without a problem Existence or nonexistence of a nozzle that does not eject any ink jet droplets Recovery action Such a nozzle does not exist that does not eject any ink jet droplets If a number of non firing of white head is observed in printing although such non firing problems do not occur in nozzle check pattern prin...

Page 259: ...lets Perform the powerful cleaning Subsequently proceed to 4 More than half of the nozzles of the color heads have a problem concerning firing of the print heads Re install the ink 9 2 8 Re install the ink P 308 Subsequently proceed to 4 More than half of the nozzles of the white heads have a problem concerning firing of the print heads Clean the white heads 9 2 2 White head cleaning P 262 Subsequ...

Page 260: ... does not exist that does not eject any ink jet droplets Exit Such a nozzle exists that does not eject any ink jet droplets Proceed to Step 4 Step 4 Clean the nozzle surface 1 Clean the nozzle surface of the print heads 9 2 3 Cleaning of head nozzle P 268 2 Print out a nozzle check pattern 3 Check a result of the resultant nozzle check patterns and carry out the following procedures Existence or n...

Page 261: ...261 Troubleshooting Step 5 Head Replacement 1 Replace the print head with a new one 9 2 6 Replacement of print head P 277 ...

Page 262: ...w maintenance solution pouch When the white ink pouch runs low on its remaining volume of white ink the Install White Ink After Cleaning function can no longer get started Furthermore there may be cases where the pouch needs to be replaced with a new one during the installation process of white ink If the remaining volume is 400 g 14 1 oz or less prepare a new white ink pouch White Head Cleaning 1...

Page 263: ...dge with a waste cloth non fuzzy cloth Clean the printer on a regular basis X0119 6 Put the maintenance solution pouch in the cartridge Push the tip end of the maintenance solution pouch into the cartridge until it clicks into place Straighten the maintenance solution pouch in such a manner that it will be aligned with the gutter of the lid of the cartridge and mount in position by pulling it with...

Page 264: ... inside the printer 9 Repeat the same process to replace the other white ink cartridge with the maintenance solution pouch 10 On the operation panel press Then the white head cleaning will be performed TIPS White head cleaning will take approximately 25 minutes Perform the Install White Ink After Cleaning operation by following the on screen instructions Place the pouch in a straight alignment wit...

Page 265: ...ution cartridge from the printer CAUTION The bottom of the cartridge may be soiled with ink Clean the printer on a regular basis W12 W34 X0333 3 Open the cartridge s lid IMPORTANT When opening the lid be sure not to touch the portion a Otherwise it could be damaged Place the entire cartridge on a flat surface push the latches on the bottom surface of the cartridge downward and open the lid a X0042...

Page 266: ...100 times side to side to stir the ink IMPORTANT The white ink cartridge should be held horizontally when shaking it Holding the white ink cartridge upside down or shaking it too roughly could break the ink pouch NOTE Wear the provided gloves when performing this task When the remaining ink level becomes approximately 5 9 in 15 cm shake the cartridge with its cover open and with the edge of the in...

Page 267: ...t of the ink pouch and close the lid a X0182 X0078 X0142 8 Close the lid and put the white ink cartridge in position inside the printer IMPORTANT W12 and W34 cartridges should correctly be placed in their original locations Wrongly placed cartridges could cause a printer malfunction 9 Repeat the same process to replace the other maintenance solution cartridge with the white ink pouch 10 Check the ...

Page 268: ...le it may result in the printer malfunction 2 From the menu select Maintenance Maintenance Part Clean Replace and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen mes...

Page 269: ... a new clean stick R when you start cleaning Do not use other fluids water etc because they may damage the print heads Do not return the cleaning solution which has been put in the cleaning cup to the cleaning solution bottle Do not shed cleaning solution in the maintenance unit NOTE For a proper work operation be sure to wear the printer provided gloves X0320 Cleaning cup Cleaning solution Clean ...

Page 270: ...sed clean stick R should be disposed of and should not be reused X0251 8 Close the front cover turn on the power 9 From the menu select Head Cleaning Powerful Cleaning All Print Heads and press NOTE Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances TIPS Then the head cleaning will be performed to prevent any ink from drying up Because the cleaning c...

Page 271: ...ANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the power IMPORTANT Please complete the task within 15 minutes in order to prevent the print heads from dryi...

Page 272: ... a new clean stick R when you start cleaning Do not use other fluids water etc because they may damage the print heads Do not return the cleaning solution which has been put in the cleaning cup to the cleaning solution bottle Do not shed cleaning solution in the maintenance unit NOTE For a proper work operation be sure to wear the printer provided gloves X0320 Cleaning cup Cleaning solution Clean ...

Page 273: ...e the front cover turn on the power 9 From the menu select Head Cleaning Powerful Cleaning All Print Heads and press NOTE Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances TIPS Then the head cleaning will be performed to prevent any ink from drying up Because the cleaning cup will be reused rinse it in clean cleaning solution and store it in a safe ...

Page 274: ...tallation should be performed after replacing the filters If the ink level is low make a new ink pouch available for use 1 Prepare the supplied gloves and optional filter 2 From the menu select Maintenance Exchange Filter and press 3 From Black Yellow Cyan and Magenta select non firing color and press TIPS Pressing causes the platen to start moving Do not put anything around the platen 4 Follow th...

Page 275: ...er X0437 9 Place a new filter on the head side tube and fasten the nut IMPORTANT Install the filter with no stamp facing the tube Pay attention to this installation orientation NOTE For a proper work operation be sure to wear the printer provided gloves X0334 Nut New filter Without stamp Head side tube Nut Filter Filter Bracket ...

Page 276: ... Close the front cover turn on the power NOTE Dispose of any waste resulting from the replacement in accordance with applicable laws and ordinances 14 Perform the Filter exchange after ink Load operation by following the on screen instructions TIPS When replacing multiple filters go back to the beginning of the procedure to start replacing the next filter After the procedures are completed the cur...

Page 277: ...r the white side and replace the case Ink needs to be re installed after replacing the print head If the ink level is low make a new ink pouch available for use Replacement procedures for print head on the color side 1 From the menu select Maintenance Head Replacement Color and press TIPS Pressing causes the platen to start moving Do not put anything around the platen 2 Follow the on screen messag...

Page 278: ... for the print head on the white side When you replace the print head be sure to move the carriage manually to the position of platen at the center of the printer before starting the replacement If you perform the mounting of the head when the carriage is directly above the maintenance unit it may damage the maintenance unit or the heads NOTE For a proper work operation be sure to wear the printer...

Page 279: ...dripping wipe off the dripping ink X0401 10 Release the lock by pulling a part toward yourself and take out the new print head from its case IMPORTANT When removing the print head be careful not to touch the nozzle surface at the bottom of the head Otherwise it may cause poor printing TIPS Sometimes you may find it hard to remove the print head when you try to open the lock of a part If it is hard...

Page 280: ...the metal plate When placing the print head in position be careful not to move the carriage as much as possible Your hand may be caught in the carriage and injured In addition the tubes may be rolled together possibly damaging them When you mount d push it down from the top Otherwise you may get your finger caught in it and get injured TIPS If the print head is not inserted sufficiently the part a...

Page 281: ...k onto the carriage board and engage the two latches properly Tuck the extra flat cable as shown in the illustration X0405 15 Remove the cap you connected in step 6 from the tube and connect the tubes to the print head IMPORTANT To prevent the tubes from being entangled with each other connect the innermost tube to the print head first and make a connection of the rest of the tubes Be sure to conn...

Page 282: ...y mode screen 19 Adjust the carriage speed 7 4 1 CR Carriage speed adjustment P 216 20 Print the nozzle check patterns 7 2 1 Print out of the nozzle check pattern checking on the print heads P 199 21 Perform the initial settings after head replacement configuration 7 4 2 Initial settings after head replacement P 217 22 Adjust the ejection timing of print head 7 4 3 Firing adjustment P 218 23 Perfo...

Page 283: ...een IMPORTANT Instead of the capping pouch a white ink pouch at its ink depletion level before its expiry date can also be used TIPS Perform the work operation by following the on screen instructions Pressing causes the platen to start moving Do not put anything around the platen 3 Remove the white ink cartridge from the printer CAUTION The bottom of the cartridge may be soiled with ink Clean the ...

Page 284: ...ping pouch Push the tip end of capping pouch into the cartridge until it clicks into place X0294 Old capping pouch Push the tip end of capping pouch into the cartridge until it clicks into place Straighten the capping pouch in such a manner that it will be aligned with the gutter of lid of cartridge and mount in position by pulling it with your hand NOTE If the edge of the ink pouch is bent or und...

Page 285: ...its correct position New capping pouch CAUTION Avoid touching the portion a of cartridge Otherwise you may cut your hand NOTE After closing the lid the winding is complete when the latch of the cartridge side is raised X0295 a X0296 Latch Cartridge ...

Page 286: ...complete X0041 a X0201 8 Close the lid and put the capping cartridge in position inside the printer 9 Repeat the same process to replace the other white ink cartridge with the capping pouch 10 Follow the on screen message and turn off the power IMPORTANT Please complete the task within 15 minutes in order to prevent the print heads from drying up 11 Open the front cover X0331 12 Remove the upper c...

Page 287: ... Be careful not to confuse it with the tube for the print head on the color side Be sure not to tighten the nut for part a by mistake It could remove the tube and leak the contained ink When you replace the print head be sure to move the carriage manually to the position of the platen at the center of the printer before starting the replacement If you perform the mounting of the head when the carr...

Page 288: ...X0408 16 Remove the resin cover which is placed on the top of the carriage board and remove the flat cable X0409 17 Unlock the print head and remove the print head IMPORTANT When removing the print head be careful not to drip the ink on the carriage plate If the ink is dripping wipe off the dripping ink X0410 Lock Print head Resin cover Flat cable Driver Core Latch ...

Page 289: ...se IMPORTANT When removing the print head be careful not to touch the nozzle surface at the bottom of the head Otherwise it may cause poor printing TIPS Sometimes you may find it hard to remove the print head when you try to open the lock of a part If it is hard use both hands to remove it X0069 Case Print head a part ...

Page 290: ...e metal plate When placing the print head in position be careful not to move the carriage as much as possible Your hand may be caught in the carriage and injured In addition the tubes may be rolled together possibly damaging them When you mount d push it down from the top Otherwise you may get your finger caught in it and get injured TIPS If the print head is not inserted sufficiently the part as ...

Page 291: ...y pushing the core until it clicks into place Leave a slack to avoid interference between the flat cable and the resin cover X0413 22 Place the resin cover back onto the carriage board and engage the two latches properly Tuck the extra flat cable as shown in the illustration X0414 Flat cable Core Latch Resin cover ...

Page 292: ...r turn on the power 26 From the menu select Maintenance Install Ink after Replacing Head White and press Perform the work operation by following the on screen instructions TIPS When the white ink pouch runs low on its remaining volume of white ink the Install Ink after Replacing Head function can no longer get started Furthermore there may be cases where the pouch needs to be replaced with a new o...

Page 293: ... cartridge until it clicks into place Straighten the ink pouch in such a manner that it will be aligned with the gutter of the lid of cartridge and mount in position by pulling it with your hand NOTE If the edge of the ink pouch is bent or undulating significantly make it straight with your hand X0049 30 Put the white ink pouch in its correct position and close the lid CAUTION Avoid touching porti...

Page 294: ...ided gloves when performing this task When the remaining ink level becomes approximately 5 9 in 15 cm shake the cartridge with its cover open and with the edge of the ink pouch slightly winded to make the ink easier to stir X0194 White Ink Cartridge Ink pouch Edge of the rib Remaining ink volume should be approx 5 9 in 15 cm Shake 100 times for approx 50 seconds Swing distance should be approx 2 i...

Page 295: ...n opening the lid place the entire cartridge on a flat surface push the latches on the bottom surface of the cartridge downward and open the lid When setting the ink pouch avoid unevenness or wrinkles on the pouch When opening the lid be sure not to touch the portion a Otherwise it could be damaged NOTE If the remaining ink level is low hold the sagged part of the ink pouch and close the lid a X01...

Page 296: ...fter the procedures are completed the current screen will go back to the standby mode screen 36 Adjust the carriage speed 7 4 1 CR Carriage speed adjustment P 216 37 Print the nozzle check patterns 7 2 1 Print out of the nozzle check pattern checking on the print heads P 199 38 Perform the initial settings after head replacement configuration 7 4 2 Initial settings after head replacement P 217 39 ...

Page 297: ...d 1 From the menu select Maintenance Head Replacement White and press 2 Select No in response to the instructions on screen TIPS Perform the work operation by following the on screen instructions Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the power IMPORTANT Please complete the task within 15 minutes in order to prev...

Page 298: ...tighten the nut for part a by mistake It could remove the tube and leak the contained ink When you replace the print head be sure to move the carriage manually to the position of the platen at the center of the printer before starting the replacement If you perform the mounting of the head when the carriage is directly above the maintenance unit it may damage the maintenance unit or the heads NOTE...

Page 299: ...ng wipe off the dripping ink X0410 11 Release the lock by pulling a part toward yourself and take out the new print head from its case IMPORTANT When removing the print head be careful not to touch the nozzle surface at the bottom of the head Otherwise it may cause poor printing TIPS Sometimes you may find it hard to remove the print head when you try to open the lock of a part If it is hard use b...

Page 300: ...e metal plate When placing the print head in position be careful not to move the carriage as much as possible Your hand may be caught in the carriage and injured In addition the tubes may be rolled together possibly damaging them When you mount d push it down from the top Otherwise you may get your finger caught in it and get injured TIPS If the print head is not inserted sufficiently the part as ...

Page 301: ...ches properly Tuck the extra flat cable as shown in the illustration X0414 16 Remove every cap from each tube and connect the tubes to the print head IMPORTANT To prevent the tubes from being entangled with each other connect the innermost tube to the print head first and make the connection of the rest of the tubes Check the stamp on the print head and connect them taking care not to confuse thei...

Page 302: ...a new white ink pouch follow the instructions on the screen to replace the pouch and activate the mode again 20 On the operation panel press Then the white ink will be installed after the head is replaced with a new one TIPS After the procedures are completed the current screen will go back to the standby mode screen 21 Adjust the carriage speed 7 4 1 CR Carriage speed adjustment P 216 22 Print th...

Page 303: ...the power IMPORTANT Please complete the task within 15 minutes in order to prevent the print heads from drying up If the task takes more than 15 minutes to complete after attaching the flushing receiver wiper cleaner and wiper close the front cover and turn on the power and then select Maintenance Part Clean Replace again to restart the task Then the head cleaning will be performed to prevent any ...

Page 304: ...p off from the hole on the bottom of flushing receiver Press a waste cloth against the bottom surface and lift the flushing receiver vertically to remove it X0327 7 Remove the spring under the wiper from the maintenance unit latch X0439 Flushing receiver Front cover Wiper Spring Latch Waste cloth Waste cloth ...

Page 305: ...iper from the maintenance unit IMPORTANT There are two protruded parts underneath Thoroughly remove the wiper not to damage these parts X0440 9 Insert a new wiper into the printer from above X0441 Wiper Protrusion Protrusion Wiper Wiper ...

Page 306: ... it leftward and put it in place TIPS During this process it is recommended to also replace the wiper cleaner with a new one First insert the shaft from above Then fold it to the left press the area with the PUSH indication until a clicking sound is heard and get the latch into position X0326 Wiper cleaner Shaft Shaft Wiper Spring Latch Latch Latch ...

Page 307: ...t TIPS Direct its orientation with a hole on the bottom to the front 13 Close the front cover 14 Turn on the power NOTE Dispose of any waste resulting from the replacement in accordance with applicable laws and ordinances TIPS Then the head cleaning will be performed to prevent any ink from drying up ...

Page 308: ...select Maintenance Initial Ink Installation and press 3 Press to select one of the options All Colors All Whites or All Print Heads and press 4 According to the message displayed on the operation panel press Initial ink installation will be operated TIPS Estimated time to finish is 30 minutes for All Whites and 15 minutes for All Colors which however may fluctuate depending on the temperature envi...

Page 309: ...h memory into the insertion slot of the printer 2 Press on the operation panel located on the left side of printer to go to the menu 3 Press select Maintenance Log copy to USB and press 4 Then the print button stops blinking and the log file writing operation will be completed when you hear the sound of pong IMPORTANT Never remove the USB flash memory from the printer when the print button is blin...

Page 310: ...PC from All Programs in the Start menu select the GTX pro Maintenance from Brother GTX pro Tools 2 After the window shown below appears select the Log Data Retrieval and click Next 3 Perform the required operation by following the on screen instructions in the dialog box ...

Page 311: ...splayed in English regardless of the selected language If the problem still persists even after restarting the printer please contact your dealer 1000 Cleaning Solution Low Add More The remaining cleaning solution is running low Refill cleaning solution 6 2 2 Confirmation and refilling of cleaning solution P 117 1001 Cleaning Solution Out Add More The cleaning solution has been depleted Refill cle...

Page 312: ...ck has not been set up Make note of their error code and error message and please notify it to your dealer 1085 RTC Not Adjusted The built in clock has not been set up Make note of their error code and error message and please notify it to your dealer 1090 Cap Wiper Cleaning Cap and wiper need to be cleaned Clean the cap and wiper 7 1 3 Cleaning the nozzle guard wiper exhaust cap and suction cap P...

Page 313: ... and please notify it to your dealer 1501 Fan Filter To Be Replaced The fan filter needs to be replaced with a new one Replace the fan filter with a new one 7 1 7 Replacing the fan filter P 197 1601 Flushing Foam Replacing White The flushing foam on the white side needs to be replaced with a new one Replace the flushing foam with a new one 7 1 5 Replacing the flushing foam P 189 1602 Flushing Foam...

Page 314: ...e White Ink An operation to temporarily stop the use of white ink is stopped in the middle Completely perform one of the referenced procedures 7 3 1 Disabling white ink P 209 7 3 2 Reusing White Ink P 212 2000 Cartridge Not Set Black No black ink cartridge exists Place the black ink cartridge in position 2001 Cartridge Not Set Magenta No magenta ink cartridge exists Place the magenta ink cartridge...

Page 315: ...ill persists please contact your dealer 2032 Ink Pouch Error Cyan The cyan ink pouch cannot be identified properly Put a proper ink pouch in its correct position Put an identifiable ink pouch in position inside the printer If the problem still persists please contact your dealer 2033 Ink Pouch Error Yellow The yellow ink pouch cannot be identified properly Put a proper ink pouch in its correct pos...

Page 316: ...ature 11 1 Apparatus P 350 2051 Temp High The ambient temperature rises above the operation assurance range for the best print result Lower your room temperature 11 1 Apparatus P 350 2070 Obstacle on the Platen The obstacle sensor has detected some obstacle on the platen or print medium Remove such obstacle from the platen flatten its surface and press to clear the error 2071 Obstacle detected dur...

Page 317: ...ss to clear the error 2085 White 34 Check The Cartridge The white 34 ink pouch may not be winded properly Take out the white 34 cartridge open the cover and have the ink pouch winded properly Close the cover set the ink pouch back to the printer and press to clear the error 2090 Ink Pouch Error Black An error has been detected in the black ink pouch In that case replace with a new ink pouch set 20...

Page 318: ...No Files No valid file exists in a USB flash memory Connect the USB flash memory to your PC for checking the information stored in it If an ARXP or ARX4 file has been saved to it check its content by means of the file viewer 9 1 Troubleshooting instructions P 248 2110 Receiving History W O Error1 After the power is turned on it is found that there is no print data received Press to clear the error...

Page 319: ... cartridge 2205 Maintenance Pouch Set White34 Although an ink pouch is needed a maintenance solution pouch is set to the white 34 cartridge Set the ink pouch to the white 34 cartridge 2214 Ink Pouch Set White12 Although a maintenance solution pouch is needed an ink pouch is set to the white 12 cartridge Set the maintenance solution pouch to the white 12 cartridge 2215 Ink Pouch Set White34 Althoug...

Page 320: ...g If you have trouble in sending the data restart your PC and the printer This error may also occur when the cable is removed during data transmission or when the PC tool is caused to stop running on the PC during data transmission 3002 PC Data Error The GT has received an unsupported data Make sure that your PC is connected to the printer and resend the print data If you have trouble in sending t...

Page 321: ...rinter and start communication between your PC and the printer once again If the problem is still not remedied restart your PC and the printer If the problem still persists please contact your dealer 3014 PC Data Error It is the communication error between your PC and the printer Make sure that your PC is connected to the printer and start communication between your PC and the printer once again I...

Page 322: ...ved from PC When performing the printing you have selected a totally white image pattern portion as a printing range in your software application and sent it to the printer You have created a larger image than the specified paper size and tried to print out a part of it in the printer among others Check on the ARXP file by means of GTX pro File Viewer For example please confirm the print range and...

Page 323: ...0 USB flash drive Access Error No file can be opened Check on the content of USB flash memory Insert a USB flash memory into the slot again and perform the required operation once more If the problem is still not remedied restart the printer and try to operate it once again 9 1 Troubleshooting instructions P 248 4101 USB flash drive Access Error No file can be created Check on the content of USB f...

Page 324: ...in and perform the required operation once more If the problem is still not remedied restart the printer and try to operate it once again 9 1 Troubleshooting instructions P 248 4108 USB flash drive Access Error The system has failed to obtain the file size Check on the content of USB flash memory Insert a USB flash memory into the slot again and perform the required operation once more If the prob...

Page 325: ...t menu In the event that this error is displayed after suspending the updating of firmware please start the updating operation over from the beginning If the problem still persists please contact your dealer 4402 Test print data Error An error is detected in the print data for test print menu In the event that this error is displayed after suspending the updating of firmware please start the updat...

Page 326: ...ror message and please notify it to your dealer 4510 Network error Error in configuring the network for the printer Press to clear the error Check the network settings Contact your network setup manager if you have a question 5001 Machine Error A timeout has occurred at the time of initialization Make note of the error code and error message and please notify it to your dealer 5010 PC Data Error A...

Page 327: ... the communication error between the main board and the maintenance unit Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5201 Machine Error It is the communication error between the main board and the maintenance unit Check to see if there is any source near the printer that p...

Page 328: ...ion error between the main board and the maintenance unit Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5250 Machine Error The program data of the firmware of maintenance unit which you try to update has been found to be defective As it is likely that the firmware s file is ...

Page 329: ...achine Error It is the communication error between the main board and the maintenance unit on the color side Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5305 Machine Error It is the communication error between the main board and the maintenance unit on the color side Check...

Page 330: ... still persists even after restarting the printer please contact your dealer 5314 Machine Error It is the communication error between the main board and the maintenance unit on the color side Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5320 Machine Error The cam of the mai...

Page 331: ...no obstacle around the wiper or wiper cleaner If the problem still persists even after restarting the printer please contact your dealer 5333 Machine Error The wiper of the maintenance unit on the color side malfunctions Check to see if the wiper is properly installed and there is no obstacle around the wiper or wiper cleaner If the problem still persists even after restarting the printer please c...

Page 332: ...t the printer and update the firmware again If the problem still persists please contact your dealer 5351 Machine Error It is an internal error of the maintenance unit on the color side which is associated with updating of firmware Check to see if there is any source near the printer that produces a loud noise Restart the printer and update the firmware again If the problem still persists please c...

Page 333: ...he color side which is associated with the updating of firmware Check to see if there is any source near the printer that produces a loud noise Restart the printer and update the firmware again If the problem still persists please contact your dealer 5357 Machine Error It is the communication error between the main board and the maintenance unit on the color side which is associated with the updat...

Page 334: ... Error Communication error during the ink sensor reading of the maintenance unit color Check to see if there is any source that produces a loud noise near the printer If the problem still persists even after reactivating the printer please contact your dealer 5374 Machine Error Communication error during the ink sensor reading of the maintenance unit color Check to see if there is any source that ...

Page 335: ...board and the maintenance unit on the white side Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5402 Machine Error It is the communication error between the main board and the maintenance unit on the white side Check to see if there is any source near the printer that produce...

Page 336: ...achine Error It is the communication error between the main board and the maintenance unit on the white side Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5412 Machine Error It is the communication error between the main board and the maintenance unit on the white side Check...

Page 337: ...iper cleaner is properly installed and there is no obstacle around the wiper or wiper cleaner If the problem still persists even after restarting the printer please contact your dealer 5431 Machine Error The wiper cleaner of the maintenance unit on the white side malfunctions Check to see if the wiper cleaner is properly installed and there is no obstacle around the wiper or wiper cleaner If the p...

Page 338: ...r cleaner If the problem still persists even after restarting the printer please contact your dealer 5443 Machine Error The wiper of the maintenance unit on the white side malfunctions Check to see if the wiper is properly installed and there is no obstacle around the wiper or wiper cleaner If the problem still persists even after restarting the printer please contact your dealer 5450 Machine Erro...

Page 339: ...art the printer and update the firmware again If the problem still persists please contact your dealer 5455 Machine Error It is the communication error between the main board and the maintenance unit on the white side which is associated with the updating of firmware Check to see if there is any source near the printer that produces a loud noise Restart the printer and update the firmware again If...

Page 340: ...it on the white side and the cartridge sensor Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5472 Machine Error It is the communication error between the maintenance unit on the white side and the cartridge sensor Check to see if there is any source near the printer that prod...

Page 341: ...ter restarting the printer please contact your dealer 5478 Machine Error It is the communication error between the maintenance unit on the white side and the cartridge sensor Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5491 Machine Error It is the internal error of the mai...

Page 342: ...r 5602 Machine Error An abnormality was detected when tried to check the ink pouch Check if the ink pouch is seated on the ink cartridge correctly Ensure that the ink cartridge is correctly placed on the printer If the problem still persists even after restarting the printer please contact your dealer 5603 Machine Error An abnormality was detected when tried to check the ink pouch Check if the ink...

Page 343: ... the communication error between the main board and the panel board or the head board Check to see if there is any source near the printer that produces a loud noise If a USB flash memory is inserted into the printer remove the memory first and then restart the printer If the problem still persists even after restarting the printer please contact your dealer 6004 Obstacle on the Platen It indicate...

Page 344: ...operation panel For help please contact your dealer 6034 Machine Error Back button is out of working order Ascertain whether or not something is placed on the operation panel For help please contact your dealer 6035 Machine Error Right button is out of working order Ascertain whether or not something is placed on the operation panel For help please contact your dealer 6036 Machine Error Down butto...

Page 345: ...ine Error The winding sensor was detected to be faulty Remove the ink cartridge check winding and then install the cartridge correctly If the problem still persists even after restarting the printer please contact your dealer 6060 Machine Error An Ethernet related hardware error was detected during startup If the problem still persists even after restarting the printer please contact your dealer 6...

Page 346: ...The carriage has bumped against the frame Check to see if something gets caught in the carriage or any foreign object exists inside the printer If the problem still persists please contact your dealer 7 1 6 Cleaning the internal area of printer P 192 6107 Machine Error The carriage s reverse rotation has been detected Check to see if something gets caught in the carriage or any foreign object exis...

Page 347: ...age speed 7 1 6 Cleaning the internal area of printer P 192 6131 Machine Error Adjust CR It indicates an excessive increase in the speed of carriage Clean the carriage Then adjust the carriage speed 7 1 6 Cleaning the internal area of printer P 192 7 4 1 CR Carriage speed adjustment P 216 6132 Machine Error Adjust CR The carriage stops at an incorrect position Clean the carriage Then adjust the ca...

Page 348: ...6241 Machine Error It refers to FFC failure in the white heads Ascertain whether or not the cable for the heads is disconnected If the problem still persists even after reactivating the printer please contact your dealer 7000 Machine Error It is the system call error Make note of the error code and error message and please notify it to your dealer 7012 Machine Error Firmware internal error occurre...

Page 349: ...ill persists even after restarting the printer please contact your dealer after noting the error code and message displayed In the event that other error codes than those that are mentioned above are displayed or that any of the above mentioned errors cannot be remedied even by following the troubleshooting procedures please contact your dealer for help ...

Page 350: ...mptions When active 80 W max Tempe rature and humidit y Enviro nment Recomm ended Print environ ment Temperature 18 to 30 C 64 4 to 86 F Humidity 35 to 85 No condensation should occur Working environ ment Temperature 10 to 35 C 50 to 95 F Humidity 20 to 85 No condensation should occur Storage environ ment Temperature 0 to 40 C 32 to 104 F Humidity 20 to 85 No condensation should occur Print direct...

Page 351: ... Min operating environment CPU with 2 GHz or above RAM with 4 GB or above Display resolution XGA 1024 x 768 or higher Output Printer driver GTX Graphics Lab Recommended application software for high level image editing Adobe Photoshop CC2020 CC2019 Adobe Illustrator CC2020 CC2019 CorelDRAW 2018 2019 for Windows ...

Page 352: ...emperature 0 to 40 C 32 to 104 F Cautions for storage Store them in a place where they are not exposed to direct sunlight Keep them out of the reach of children Store them away from fire heat and oxidized substance Content 500 ml 700 ml External dimensions in transport condition 2 piece set 20 3 in width x 5 2 in depth x 3 4 in height 518 mm width x 133 mm depth x 87 mm height 12 piece set 21 1 in...

Page 353: ...ght 480 mm width x 340 mm depth x 345 mm height 11 3 4 Pretreatment Name Pretreatment Use expiration date Expiration date on the outer case supposing storage at normal temperature Storage temperature 0 to 40 C 32 to 104 F Cautions for storage Store them in a place where they are not exposed to direct sunlight Keep them out of the reach of children Store them away from fire heat and oxidized substa...

Page 354: ...6mm 700 ml GCX 4C70 1 Platen sheet 14X16 SB6667 Yellow ink pouch 350 ml GCX 4Y35 1 Youth platen X SB6998 500 ml GCX 4Y50 1 10 x12 254 x 305mm 700 ml GCX 4Y70 1 Platen sheet 10X12 SB6999 White ink pouch 500 ml GCX 4W50 Baby platen X SB7001 700 ml GCX 4W70 7 x8 178 x 203mm Cleaning solution 1 9 kg GCX 4E02 Platen sheet 7X8 SB7002 Pretreatment 5 kg 11 lb GCX 4P05 Pretreatment roller SB1290 20 kg 44 l...

Page 355: ... maintenance kit Wiper cleaner Clean stick R Fan filter Flushing foam Pretreatment roller Bottle ASSY Waste ink tank Print head for color printing Tweezers Cleaning cup Grease Wiper Filter Clean stick T Print head for white Driver ...

Page 356: ...lightly from the actual product purchased as a result of product improvements http www brother com 1 5 Kitajizoyama Noda cho Kariya 448 0803 Japan 2020 Brother Industries Ltd All Rights Reserved This is the original instructions GTX 423 I0051446F E 2020 05 F 1 ...

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