Brother GTX pro, Instruction Manual, Page: 256 / 356

256
Troubleshooting
Background white ink spreads out when printed with [Color+White Ink]
Probable Cause Remedy Reference
[White/Color Alignment]
misaligned? Misalignment of white and color inks can occur when
the media thickness or the platen height is changed.
Adjust the platen height first for the actual media to be
printed, and align the white and color inks positions. "7-4-5. White/color
alignment >>P.220"
Is the media easy to stretch when
wet? Print misalignment may occur between white and
color inks when the media stretches when wet with
white ink. Increasing [Choke Width:] can prohibit
spreading of the background white ink. "5-4-8. Set up the white
ink >>P.100".
Printed surface cracks after fixation
Probable Cause Remedy Reference
Isn't the print surface folded before
fixation is completed? Try not to touch the print surface until the fixation
process is completed.
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The lower left side area of the printer's main unit is soiled with ink
Probable Cause Remedy Reference
Is the waste ink tube dismounted
from the maintenance unit? For help, please contact your dealer.
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Is the waste ink tube clogged
causing the waste ink to flow
reversely? Straighten the waste ink tube to remove the clog.
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The cleaning solution is leaked from the cleaning liquid tank
Probable Cause Remedy Reference
Is the main body of printer put
aslant? Place the printer horizontally.
If the problem is still not remedied, please contact your
dealer. "4-1. Installation of printer
>>P.38"
Takes longer print time than before
Probable Cause Remedy Reference
Is the ambient temperature under
18°C (64.4°F)? Adjust the room temperature to 18°C (64.4°F) or
more.
If it is difficult to adjust the room temperature, set the
operational configuration under low temperature to
[Disable]. "8-11. Print Operation
Settings Under Low
Temperature >>P.234"
Is your printing under
high-temperature and low humidity
environment? Lower your room temperature below 30°C (86°F).
Raise your room humidity over 35%.
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Is the wiping frequency set to
[Medium-high] or [High]? Change the wiping frequency to [Standard].
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