Brother GTX pro, Instruction Manual, Page: 253 / 356

253
Troubleshooting
Ink sticks to such an area where no print data exists (ink stain, horizontal stripe, etc.)
Probable Cause Remedy Reference
Is the area around the print heads
soiled with waste ink spilled from
the wiper cleaner or head cap? Clean the head section and suction cap.
Furthermore, replace the wiper cleaner with a new
one. "7-1-3. Cleaning the
nozzle guard, wiper,
exhaust cap, and suction
cap >>P.174"
"7-1-4. Replacing the
wiper cleaner >>P.186"
Is any lint attached to the nozzle
surface? Clean the nozzle guard. "7-1-3. Cleaning the
nozzle guard, wiper,
exhaust cap, and suction
cap >>P.174"
Is the carriage plate contaminated? Clean the carriage plate. "7-2-4. Cleaning the CR
(carriage) plate >>P.204"
Do the print heads rub against a
T-shirt? Flatten the surface of T-shirt, and adjust the platen's
height as required. "6-5. Placing print medium
in position >>P.148"
Has the flushing foam become
dirty? Replace the flushing foam with a new one. "7-1-5. Replacing the
flushing foam >>P.189"
Has the platen sheet become
dirty? Replace the platen sheet with a new one. "7-2-5. Replacing the
platen sheet >>P.207"
Has any ink attached to the
carriage that secures the print
heads in place or is it dripping off? Perform the cleaning of the carriage plate and
remove the accumulated ink. "7-2-4. Cleaning the CR
(carriage) plate >>P.204"
The edges of the image are blurred, characters and straight lines are doubly printed and printed
result appears too granular
Probable Cause Remedy Reference
Is the platen positioned at a level
that is too low? Adjust the height of the platen corresponding to the
print medium before using it. You can use the platen
height adjustment lever to adjust the height of platen.
As a rough indication, adjust the height so that it is
lowered by one step from the limit height detected by
the obstacle sensor, and check that the platen is not
detected by the sensor. "6-5. Placing print medium
in position >>P.148"
Is the firing timing correct? Adjust the ejection timing again. It is likely that the
setup value is incorrectly set after replacing a print
head or the platen with a new one, or after adjusting
the platen height. "7-4-3. Firing adjustment
>>P.218"
Is the image enlarged on the
printer setting screen? When a low resolution image is enlarged on the
printer setting screen, it may blur or angle the image.
Pattern data should be enlarged on an image editing
application, and its roughness should be checked.
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