If You Are Having Difficulty with Your Machine
> Other Problems
Other Problems
>> Copying Difficulties
>> Scanning Difficulties
>> Software Difficulties
Copying Difficulties
Difficulties
Suggestions
Black lines or streaks appear in
copies.
A
Black lines on copies are typically caused by dirt or correction fluid on the glass
strip. Clean the glass strip, scanner glass, and the white bar and white plastic
above them.
See
Related Information
:
Clean the Scanner
.
Black marks or spots appear in
copies.
Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
See
Related Information
:
Clean the Scanner
.
Copies are blank.
Make sure you are loading the document correctly.
See
Related Information
:
Load Documents in the Automatic Document Feeder
(ADF)
.
See
Related Information
:
Load Documents on the Scanner Glass
.
Poor copy results when using the
ADF.
(ADF models)
Try using the scanner glass.
See
Related Information
:
Load Documents on the Scanner Glass
.
Fit to Page does not work
correctly.
Make sure the document is not skewed on the scanner glass. Reposition the
document and try again.
Smudge or stain on the reverse
side of the page when using the 2-
sided copy feature.
Change the print options.
See
Related Information
:
Change the Print Options to Improve Your Print
Results
.
Scanning Difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear
when starting to scan. (Windows)
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance
™
PaperPort
™
14SE, click
Desktop
>
Scan Settings
>
Select
to choose the Brother TWAIN/WIA driver.
OCR does not work.
Try increasing the scanning resolution.
Poor scanning results when using
the ADF. (Black lines appear in
the scanned data.)
(ADF models)
Clean the white bar and the glass strip underneath it.
See
Related Information
:
Clean the Scanner
.
Try using the scanner glass.
See
Related Information
:
Load Documents on the Scanner Glass
.
Software Difficulties
Difficulties
Suggestions
Cannot print.
Uninstall the drivers (Windows) and the Brother software and reinstall the latest
version of both.
263
Summary of Contents for DCP-J1700DW
Page 1: ...Online User s Guide DCP J1700DW DCP J1800DW 2022 Brother Industries Ltd All rights reserved ...
Page 17: ... Check the Ink Volume Page Gauge Settings Screen Overview Error and Maintenance Messages 12 ...
Page 19: ... Check the Ink Volume Page Gauge 14 ...
Page 27: ...Home Paper Handling Paper Handling Load Paper Load Documents 22 ...
Page 81: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print Using AirPrint 76 ...
Page 113: ... WIA Driver Settings Windows 108 ...
Page 130: ... Copy Documents on A4 Paper and Cut the Paper in Half 125 ...
Page 156: ...Related Information Use the Wireless Network 151 ...
Page 217: ...Related Information Set Up Brother Web Connect 212 ...
Page 288: ...Related Topics Other Problems 283 ...
Page 292: ... Clean the Print Head Using Web Based Management 287 ...
Page 360: ...ASA Version 0 ...