Fault diagnosis
2016-03-02 / DIS 840_58300000176874_ara_en_c
Copyright by BSH Hausgeräte GmbH
Page 28 of 157
4.6
Other faults
Faults that are plainly due to incorrect operation or inadequate maintenance may not be dealt with under the guarantee. Appropriate instructions for use and maintenance may be
found in the specified chapters of the instruction manual (IM) and brief description (BD).
Experience shows that, when recording a fault report it is important to establish not only the symptoms observed but also the circumstances in which the fault occurs.
•
Is the problem present all the time, does it occur sporadically or at specific intervals?
•
Were different programmes or detergents being used or tested?
•
Does the problem date back to a specific event (new tableware, change of detergent, ...)?
Fault
Possible cause
Troubleshooting
Housing paint is discoloured
Effects of detergent and rinse aid.
-
Concentrated detergent and rinse aid can damage the paint of housing parts. The
painted housing parts are designed to be sufficiently durable to remain undamaged
by up to 48 h contact with concentrated detergent or rinse aid under normal
room conditions. After 48 h it is to be expected that the painted surface will be
discoloured or otherwise affected.
► Advise customer:
Immediately remove detergent from painted surfaces. When cleaning the
appliance, use only dishwasher detergent solution and then rub it dry with a soft
cloth.
Corrosion
on corrosion-resistant or stainless
steel surfaces
Using sponge cloths for cleaning
► Avoid using sponge cloths, or rinse them thoroughly several times before using
them for the first time.
