Fault diagnosis
2016-03-02 / DIS 840_58300000176874_ara_en_c
Copyright by BSH Hausgeräte GmbH
Page 25 of 157
Fault
Possible cause
Troubleshooting
Frequently, too little detergent is used.
► Descale the appliance.
?
Descalers [ 460038]
► Advise customer:
If too little detergent is used, deposits may form that will smell.
We recommend:
- Use the quantity of detergent that is recommended.
- Use salt
- Descale the appliance regularly.
- Change to a different machine cleaner.
- Use a fragrance dispenser for dishwashers.
?
Fragrance dispenser[ 460742]
The filter system is soiled.
► Clean the filter system (see instruction manual).
► Advise customer:
Remove large food remnants before loading the dishwasher.
The filter system should be cleaned regularly.
Detergents containing bleach are never
used.
► Advise customer:
Some detergents contain no bleach. Without bleach, residues can be deposited in
the appliance.
We recommend:
- Occasionally using detergent that contains bleach
- Using programmes with a higher water temperature.
- Not using liquid detergents.
►
Deposits - difficult or impossible to remove (Page 16)
Tableware with damaged glaze: when this
is exposed to the necessarily high temper-
atures in the appliance over a long period
of time, detergent solution can be deposit-
ed underneath the glaze, where it breaks
down.
► Advise customer:
Wash such tableware by hand or replace it.
Wash tableware at a higher temperature
Use tableware that is suitable for a dishwasher
Chemical odour
Additional components of the detergent or
rinse aid
-
To eliminate any unpleasant odour you can use a detergent or rinse aid from a
different manufacturer, or choose additive-free products
► Advise customer:
The customer decides what chemicals are used; you can recommend changing to
a different product (with citrus aroma) or using a fragrance dispenser
?
Fragrance dispenser [ 460742]
