For Assistance
138
Pay anytime with a credit/debit card
Dial
#233
to add money from your phone or visit
My Account
online. Securely register your credit/debit card with Boost for more convenient one-time payments
or to set up easy Auto Re-Boost payments.
Set up worry-free payments with Auto Re-Boost
It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card or
bank account – whatever’s best for you.
to get the details on all your Re-Boost options.
Find Your Model Number and Serial Number
(MEID)
Find your model number and serial number (MEID).
If you need to contact your care point or your service provider, you may need info, such as your
phone's model number and serial number (MEID). To see the info, on the start screen, swipe down
from the top of the screen, and tap
ALL SETTINGS
>
about
>
More info
.
You can also find the MEID on your phone label (labeled HEX), which is located under the back
cover.
Tip:
To view your phone's MEID number, dial
*#06#
.
Product and safety information
Learn how to use your product safely.
Network services and costs
You can only use your device on the LTE TDD 2500 (41); LTE 850 (26), 1900 (25); WCDMA 850,
1900, 2100; CDMA BC0, BC1, BC10; and GSM 850, 900, 1800, 1900 MHz networks. You need a
subscription with a service provider.
Using some features and downloading content require a network connection and may result in data
costs. You may also need to subscribe to some features.
At the request of your network service provider, your device may collect and report Customer
Proprietary Network Information, which may include information such as: technical configuration,
type, destination, location, and amount of use of any telecommunications services to which you are
subscribed. Please see our Privacy Page at
www.microsoft.com/mobile/privacypolicy
, or contact
your network service provider for more info.
Important:
4G/LTE might not be supported by your network service provider or by the service provider you
are using when traveling. In these cases, you may not be able to make or receive calls, send or
receive messages or use mobile data connections. To make sure your device works seamlessly
