Procedure
1. On Expansion Module, tap
Call Pickup Directed
.
2. Type the extension number for the device that is receiving the call.
3. Tap
OK
.
After a successful connection, Avaya Vantage
™
displays the active call screen.
Team Button
You can use the Team Button feature on Avaya Connect Expansion Module to monitor extensions
within a team. Using the Team Button feature, you can make a call to the monitored extension or
answer an incoming call to the extension.
Before you can use this feature, your administrator must configure the monitored extension
number and ring behavior in Avaya Aura
®
System Manager. The ring behavior determines
whether the extension rings when an incoming call arrives.
The indicator lights on Avaya Connect Expansion Module indicate the status of the monitored
extension as follows:
• When the monitored extension is idle, the green light is on and steady.
• When the monitored extension is off-hook or in an active call, the red light is on and steady.
• When the monitored extension has an incoming call, both lights blink. The extension also
rings if your administrator has configured ringing.
Making a call to a monitored extension
Procedure
On Avaya Connect Expansion Module, tap the button for the monitored extension.
When the feature is activated, Avaya Vantage
™
calls the monitored extension.
Answering an incoming call to the monitored extension
About this task
When the monitored extension receives an incoming call, both Team Button indicator lights on
Avaya Connect Expansion Module blink.
Procedure
To answer the incoming call, tap the button for the monitored extension on Avaya Connect
Expansion Module.
Using call features on Expansion Module
April 2021
Using Avaya Vantage
™
129
