Avaya IP Office Phone Manager, Manual, Page: 112 / 324

Phone Based Administration Page 112
- Issue 6a (Thursday, February 22, 2018) IP Office Basic Edition
Comments on this document? infodev@avaya.com
6.7 Allow Remote Call Forwarding
All extensions can forward their incoming calls to another extension using call forwarding . This option is used to
configure whether the extension can also forward calls to external numbers (remote call forwarding).
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For analog lines and T1 lines without DID, the extension must be the Line Coverage Extension for that line.
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You can forward outside, intercom, transferred and voice signaled calls.
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You cannot forward group calls, calls to doorphone alert extensions, coverage calls, transfer-return calls and night
service calls.
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The system will only forward calls on lines that have reliable disconnect. For these lines, Hold Disconnect Time
must be set to a value other than 00 (No Detection).
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The extension must have an available line to forward the call to an outside number.
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The system uses the extension’s Automatic Line Selection to determine which line to use for the outgoing call.
1408/1416/9504/9508 Phone
1. At either of the first two extensions on the system, press Admin .
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To do the above during a call, you may need to press the PHONE button to display the Admin soft key
option. If you access phone administration during a call, only the SPEAKER , MUTE and HEADSET
buttons still affect the connected call.
2. Use the up or down arrow buttons to scroll the display to System Administration . When highlighted, press
Select .
3. Use the up or down arrow buttons to scroll the display to Extensions . When highlighted, press Select .
4. Use the up or down arrow buttons to scroll the display to Remote Call Forward . When highlighted, press
Select .
5. At the Extension: prompt enter the extension you want to edit.
6. The current setting is displayed.
7. Enter 1 (active) or 2 . (not active). The default is 2 (not active).
·
Alternatively use the left or right arrow icons to toggle the settings or Default to return to the default
setting.
8. Use the up or down arrow buttons to select another extension to adjust if required.
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Exit programming by pressing PHONE . Alternatively use the Back button to move to another menu.
M7324/M7324N/M7310/M7310N/T7316/T7316E Phone
1. At either of the first two extensions on the system, press Feature **config (ie. Feature **266344 ).
·
If the system has a system password set, it is requested. Enter the password.
2. The phone displays System Admin .
3. Dial #322 . The phone displays Remote Call Forwarding .
4. Enter the number of the extension to be programmed.
5. Enter 1 (active) or 2 . (not active). The default is 2 (not active).
·
To exit phone based administration at any time, press the Release button. To select a different process use the
Next Procedure or Previous Procedure buttons or dial another feature code.
ETR 18D/ETR 34D Phone
1. At either or the first two extensions on the system, press Feature 0 0 followed by two presses of the first
intercom or call appearance button.
2. System Administration: is shown on the display.
3. Dial #322 . The phone displays Remote Call Forwarding .
4. Enter the number of the extension to be programmed.
5. Enter 1 (active) or 2 . (not active). The default is 2 (not active).
·
Exit programming by pressing Feature 00 . You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
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