Call Management
33
Syn248 SB35020 Deskset User’s Guide
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Transferring a Call
You can transfer an active call to:
an internal extension
an outside number, if this function has been enabled by your system
administrator
another extension‘s voicemail.
To transfer a call:
1. Press
f
rom the Active Call screen
.
The call
is automatically put on hold and
the Transfer Setup screen appears.
2. Select a transfer target. You can:
press the Intercom key and dial an extension number.
press an available Line key and dial an external number. Depending on your
system configuration, transferring calls to an outside line may be disabled.
take a held call off hold.
call a number from a list. For example, press
and select an extension to
call.
transfer the call directly to voicemail by pressing
, then selecting an
extension.
3. When the new call is established, you are ready to transfer the first call. You can:
speak to the person to whom you are transferring the call and announce the
transfer.
cancel the Transfer Setup screen on the first call by selecting the first call and
pressing
CANCEL
. The call remains on hold.
4. To complete the transfer, press
. A
Call Transferred
screen appears for
two seconds. When the transfer is complete, the screen returns to Idle mode.
Transfer
Press
Transfer
ExtList
VMList
Transfer
Call Transferred.
