Glossary
117
Syn248 SB35020 Deskset User’s Guide
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off hook:
Indicates that you are on a phone call, have lifted the corded handset, or have
pressed the
SPEAKER
or
HEADSET
keys to answer a call or to prepare to make a call.
You are off hook from the moment that you hear a dial tone to when you hang up a call.
on hook:
Indicates that no Deskset is active
operator:
The extension that callers reach by dialing
0
(zero) when the Auto Attendant
operator feature is enabled or that system users reach at any time by dialing
0
(zero)
outside call:
A phone call between a phone not a part of your Syn248 system and an
extension within your Syn248 system
page:
Broadcasts your voice to all idle extensions that do not have Do Not Disturb turned
on
paging zone:
A set of extensions that can be paged as a group
Personal Directory:
A private list of names and phone numbers available to only a single
extension
POTS (Plain Old Telephone Service):
Basic telephone operation. The ability to make and
receive phone calls.
predial:
Entering digits before going off hook to make a call
PSTN (Public Switched Telephone Network):
The world’s telephone network
Quick Dial:
Provides one-touch dialing for frequently called phone numbers
reboot:
Restart a device
Redial:
Accesses the log of outgoing calls
soft key:
The Deskset features keys below the LCD screen. The bottom of the screen
displays the appropriate label for each key as the function of the key changes.
switch:
A network switch links electronic devices. The switch processes and routes data
flexibly, allowing more data to be handled without error.
system administrator:
A person to perform functions such as setting up and modifying
system configurations. This system administrator can be an employee or your telephone
equipment provider.
System Directory:
This list of names and phone numbers is created and maintained by
the system administrator. All system users can sort and view this list.
system operator:
The extension that callers reach by dialing
0
(zero) when the Auto
Attendant operator feature is enabled or that system users reach at any time by dialing
0
(zero)
VoIP (Voice over Internet Protocol):
A transmission technology for delivery of voice
communications over IP networks such as the Internet or other packet-switched
networks. Other synonymous terms include IP telephony, Internet telephony, Voice Over
BroadBand (VoBB), broadband telephony, and broadband phone.
WebUI (Web User Interface):
A means of interacting with a product using a computer
interface. Connection to the World Wide Web is not necessary.
