Troubleshooting
109
Syn248 SB35020 Deskset User’s Guide
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PC/Deskset Interaction
Internet connection or access to the local network on your computer does not work after installing
the Deskset.
Your PC is slower after connecting it to the LAN through the Deskset.
Your PC, which is connected to the LAN through the Deskset, briefly loses its network connection.
Probable Cause
Corrective Action
The network cables are not
installed correctly.
Check that the network cable from the computer
is plugged into the Deskset port labeled
. A
second network cable should be plugged into the
port on the Deskset marked
with the other
end plugged into your LAN.
Probable Cause
Corrective Action
A computer connected
through the Deskset will be
limited to 100 Mbits/s.
Use separate network connections for the
Deskset and the computer so that the computer
can take advantage of the network’s greater
bandwidth.
Probable Cause
Corrective Action
For PCs connected to the
LAN through Desksets,
disruption to the Deskset
operation affects the PC. For
example, when the Deskset
restarts (possibly due to a
software upgrade) the
connection to the LAN is
temporarily lost.
If the PC is connected to the LAN through the
Deskset, your system administrator should avoid
updating software or restoring Deskset settings
when you are using the workstation.
If the PC is connected to the Deskset, and if the
PC is connected to an Uninterruptible Power
Supply (UPS), plug the Deskset into a UPS.
Use separate network connections for the
Deskset and the computer.
