About Your Direct-Line Console
Lights
Your DSS and line buttons and their associated lights provide
the visual cues you need to handle calls. You use line and
DSS buttons differently, depending on the purpose of the
button and the task.
Understanding Line Button Lights
Each line button has a red light and a green light next to it.
These lights provide the following information:
Red Light
Green Light
Meaning
On
Off
On
On
Off
Off
1-20
Lights
Off
You are automatically connected to this
line when you lift the handset.
On
Line is in use, or the feature on this
button is in use.
.
On
You are using this line.
Flashing
Call on this line is incoming,
Fast flashing
You put call on this line on hold.
Slow flashing
Co-worker put a call on this line on
hold.