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Appendix C: Troubleshooting
191
MVP-8400i 8.4" Modero® ViewPoint® Touch Panel with Intercom
Appendix C: Troubleshooting
This section describes the solutions to possible hardware/firmware issues that could arise during the
common operation of a Modero touch panel.
Checking AMX USBLAN Device Connections via Windows Device Manager
AMX USBLAN driver information can be confirmed in two different ways:
Via the Control panel (steps 1 and 2) or
Via the
Unplug or Eject Hardware
icon from the taskbar.
1.
Navigate to
Start
>
Settings
>
Control Panel
> and double-click the
System
icon to launch the
System Properties dialog.
2.
Select the
Hardware
tab and click on the
Device Manager
button to launch the Device Manager
dialog.
Within the
Device Manager
dialog, the AMX USBLAN device appears under Network
Adapters (FIG. 78) and has a unique name such as AMX USB LAN LINK #2. The number
changes depending on which recognized panel is currently connected.
3.
Confirm that a new USB detection icon (FIG. 79) appears in the lower-right taskbar on the PC
display window.
4.
Double-click on the icon to open the
Unplug or Eject Hardware
window and confirm the AMX
USB LAN LINK has been installed and is operating properly.
5.
Click the
Properties
button to view further information about the installed USB driver.
FIG. 78
Device Manager dialog showing USB device
USB connected touch
panel (showing the
recognized panel)
Summary of Contents for Modero ViewPoint MVP-8400i
Page 24: ...NXA CFSP Compact Flash 10 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...
Page 52: ...Configuring Communications 38 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...
Page 112: ...EAP Security Server Certificates 98 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...
Page 188: ...Programming 174 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...
Page 194: ...Appendix A Text Formatting 180 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...
Page 212: ...Appendix C Troubleshooting 198 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...
Page 213: ...Appendix C Troubleshooting 199 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...