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AMX Modero ViewPoint MVP-8400i, Operation/Reference Manual

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Appendix C: Troubleshooting

193

MVP-8400i 8.4" Modero® ViewPoint® Touch Panel with Intercom

USB Driver

Symptom: 

My USB driver has a yellow exclamation point and doesn’t appear to be working.

The USB driver was incorrectly installed and should be re-installed:

1.

Power up the panel without connecting the USB cable.

2.

Plug in the USB cable into the G4 panel. You should see a USB icon show up in the System Tray.

3.

Double click on the icon to bring up the list of USB devices. The "AMX USB LAN LINK" device 
should appear in the list.

4.

If the "Install Driver" dialog doesn't appear automatically, select the 

Properties

 button and then the 

Update Driver

 button. 

5.

When the Install Driver dialog does appear, click 

Next

 to accept all the default prompts.

The OS will notify you that the driver you are installing/updating does not have a digital 
signature. This is acceptable, agree to continue the installation.

After installation is complete, the exclamation point will disappear. If this does not solve your problem:

1.

Try re-installing the latest version of either NetLinx Studio 2 or TPDesign4. The necessary driver is 
downloaded to the PC as part of the software installation procedure.

2.

Repeat the above procedures.

Panel Not in Listed as a Connected Device

Symptom: 

My panel is not showing up in the Virtual Master’s System list of connected devices.

If a Virtual Master was already connected to the target panel, the G4 panel retains the information of the 
previous Virtual Master System number.

1.

Power up the panel without connecting the USB cable.

2.

Configure NetLinx Studio for a Virtual Master connection. 

Note the 

System Number

 used in the Edit Settings window.

3.

Stop communication on the Virtual Master (

Settings > Stop Communications

).

4.

Click 

Yes

 to stop communication.

5.

Select the System Number (from the Online Tree tab) and use a right mouse click to select 

Refresh 

System

. This re-establishes communication with the Virtual Master.

FIG. 80  

Using USB for Virtual Master communication (NetLinx Studio)

Summary of Contents for Modero ViewPoint MVP-8400i

Page 1: ...Operation Reference Guide Touch Panels MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom Last Revised 4 1 2011 ...

Page 2: ...rked on the outside of each box The RMA is valid for a 30 day period After the 30 day period the RMA will be cancelled Any shipments received not consistent with the RMA or after the RMA is cancelled will be refused AMX is not responsible for products returned without a valid RMA number AMX is not liable for any damages caused by its products or for the failure of its products to perform This incl...

Page 3: ...MPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE AMX SOFTWARE THIS LIM ITED WARRANTY GIVES LICENSEE SPECIFIC LEGAL RIGHTS Any supplements or updates to the AMX SOFTWARE including without limitation any if any service packs or hot fixes provided to Licensee after the expiration of the ninety 90 day Limited Warranty period are not covered by any warranty o...

Page 4: ...owever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation ...

Page 5: ...onfiguring Communications 13 Modero Setup and System Settings 13 Accessing the Setup and Protected Setup Pages 13 Setting the Panel s Device Number 14 Wireless Settings Page Wireless Access Overview 14 Hot Swapping 14 Configuring a Wireless Network Access 15 Step 1 Configure the Panel s Wireless IP Settings 15 Wireless communication using a DHCP Address 15 Wireless communication using a Static IP ...

Page 6: ...pe 40 Step 2 Prepare Studio for communication via the USB port 40 Step 3 Confirm and Upgrade the firmware via the USB port 41 Upgrading the Docking Station Firmware via USB 43 Step 1 Prepare the Docking Station for firmware transfer via USB 43 Step 2 Upgrade the Docking Station firmware via USB 44 Setup Pages 47 Navigation Buttons 47 Setup Pages 48 Information 49 Project Information Page 50 Panel ...

Page 7: ...the Panel Connections Log 92 Panel Statistics Page 93 Checking the Panel Statistics 94 Refreshing the Panel Statistics 94 Clearing the Panel Statistics 94 Connection Utility Page 95 Using the Connection Utility 96 EAP Security Server Certificates 97 Overview 97 Full Duplex Intercom 99 Overview 99 Incorporating an intercom capable panel into your NetLinx system 99 Panel Intercom Configuration 99 Se...

Page 8: ...09 PPK 110 PPM 110 PPN 110 PPT 111 PPX 111 PSE 111 PSP 111 PST 111 PAGE 112 PPOF 112 PPOG 112 Programming Numbers 113 RGB triplets and names for basic 88 colors 113 PPON 113 Font Styles and ID Numbers 115 Border Styles and Programming Numbers 116 Button Commands 118 ANI 119 APF 119 BAT 119 BAU 120 BCB 120 BCF 121 BCT 121 BDO 122 BFB 122 BIM 122 BLN 123 BMC 123 BMF 124 BMI 126 BML 126 BMP 126 BNC 1...

Page 9: ...P 130 BVL 130 BVN 130 BVP 130 BVT 130 BWW 131 CPF 131 DLD 131 DPF 131 DTO 131 ENA 132 FON 132 GDI 132 GIV 133 GLH 133 GLL 133 GRD 133 GRU 133 GSC 134 GSN 134 ICO 134 IRM 135 JSB 135 JSI 136 JST 136 MBT 136 MDC 137 RSS 137 SAV 137 SKT 137 SHO 137 STO 137 TEC 138 TEF 138 TOP 138 TXT 138 Miscellaneous MVP Strings back to the Master 139 undock master 139 dock 139 ...

Page 10: ...n Query Commands 142 BCB 143 BCF 144 BCT 144 BMP 145 BOP 145 BRD 146 BRT 146 BWW 147 CHR 147 DTO 147 FBC 147 FON 148 ICO 148 JSB 149 JSI 149 JST 150 LOG 150 MAC 150 MUT 150 PIF 150 STA 151 STO 151 TEC 151 TEF 152 TXT 152 VOL 153 WIF 153 Panel Runtime Operations 154 ABEEP 154 ADBEEP 154 AKB 154 AKEYB 154 AKEYP 154 AKEYR 154 AKP 155 AKR 155 BEEP 155 BRIT 155 BRT 155 DBEEP 155 EKP 156 ...

Page 11: ... VKB 158 WAKE 158 Input Commands 159 CAL 159 KPS 159 MBT 159 MDC 159 MPS 160 VKS 160 Embedded codes 161 Panel Setup Commands 162 CLOCK 162 CFE 162 CPR 162 CFS 162 CFSM 163 CEX 163 DLD 163 ICM TALK 163 ICM LISTEN 163 ICM MUTEMIC 163 ICM SPEAKERLEVEL 164 ICM MICLEVEL 164 MUT 164 PWD 164 PWD 164 RPP 164 Dynamic Image Commands 165 BBR 165 RAF 165 RFR 165 VOL 165 RAF RMF Embedded Codes 166 RFRP 166 RMF...

Page 12: ...8 BX 168 BY 168 BN 168 ICS 169 MODEL 169 SIP Commands 170 PHN AUTOANSWER 170 PHN CALL 170 PHN DECLINE 170 PHN INCOMING 170 PHN LINESTATE 170 PHN ANSWER 171 PHN AUTOANSWER 171 PHN MSGWAITING 171 PHN PRIVACY 171 PHN REDIAL 171 PHN TRANSFERRED 171 PHN AUTOANSWER 172 PHN CALL 172 PHN DTMF 172 PHN HANGUP 172 PHN HOLD 172 PHN LINESTATE 172 PHN PRIVACY 172 PHN PRIVACY 172 PHN SETUP DOMAIN 173 PHN SETUP E...

Page 13: ...85 EAP communication overview 186 AMX Certificate Upload Utility 187 Configuring your G4 Touch Panel for USB Communication 187 Step 1 Setup the Panel and PC for USB Communication 187 Step 2 Confirm the Installation of the USB Driver on the PC 188 How to Upload a Certificate File 189 Appendix C Troubleshooting 191 Checking AMX USBLAN Device Connections via Windows Device Manager 191 Checking AMX US...

Page 14: ... Modero ViewPoint Touch Panel with Intercom Table of Contents Only One Modero Panel in My System Shows Up 196 Panel Behaves Strangely After Downloading a Panel File or Firmware 196 Panel Fails to Charge in MVP WDS 197 ...

Page 15: ...ics technology making them compatible with AMX s TPDesign4 Touch Panel Design program MVP panels utilize two IR frequencies 38 KHz and 455 KHz as well as 2 additional user defined IR libraries on 4 IR ports MVP panels feature programmable firmware that can be upgraded via either the wireless interface card or the mini USB port MVP panels utilize unique firmware kit files that can be downloaded fro...

Page 16: ...olors FIG 2 MVP Touch Panels MVP 8400i Specifications FG5965 04 Dimensions HWD 7 09 x 10 47 x 1 47 18 00 cm x 26 60 cm x 3 73 cm Power Requirement without charging Panel with batteries fully charged or with no batteries Constant current draw 1 3 A 12 VDC Startup current draw 1 9 A 12 VDC If panel is mounted onto a TDS or WDS add 0 1 A to the above figures Power Requirement while charging Panel whi...

Page 17: ...creen resolution 800 x 600 pixels HV 60 Hz frame frequency Viewing angles vertical 60 40 from center Active Screen Area 6 71 x 5 03 17 04cm x 12 78cm External Components Docking station interface connector Metallic strip connector located on the bottom panel provides communication and power between the panel and the optional docking stations LEDs Two sets of NetLinx programmable LEDs supporting On...

Page 18: ... Storage Humidity 5 85 RH Certifications FCC Part 15 Class B and CE IEC60950 Included Accessories MVP BP Power Pack FG5965 20 2 included 80211xCF Wireless Interface Compact Flash card Type 1 pre installed PS4 4 Power Supply FG423 44 Stylus Other AMX Equipment CB MVPWDS Rough In Box FG037 10 CC USB Type A to Mini B 5 Wire programming cable FG10 5965 MVP BP Power Pack additional spare FG5965 20 MVP ...

Page 19: ...ies 1 Disconnect any cables and place the MVP face down to expose the battery compartment 2 Press down on the traction grooves to slide the battery compartment cover away from the metal plate to open the battery compartment 3 Insert the MVP BP s so that the connector makes contact with the battery pins at the end of the battery slot as shown in FIG 4 FIG 3 MVP BP Power Pack MVP BP Specifications D...

Page 20: ...over with the edges of the battery compartment and slide it back into place until it snaps shut FIG 4 Installing MVP BP batteries into the MVP battery slots Battery Battery pins Battery connector Removal Straps Alignment Guide hole openings Battery slot 2 Battery slot 1 Battery Compartment Cover Traction Grooves If you are only using one battery use Battery Slot 1 ...

Page 21: ... it is recommended that you upgrade the card prior to setting up the security information for the docking station The NXA CFSP Compact Flash card is factory programmed with panel firmware and can be upgraded up to 1GB Installing the NXA CFSP Compact Flash Card Accessing the MVP s Internal Components 1 Remove all connectors remove power and remove batteries 2 Remove the two housing screws FIG 5 Opt...

Page 22: ...ing card and gently pry it out of the slot FIG 7 Repeat this process on the opposite card removal groove This alternating action causes the card to wiggle away from the on board connector pins 4 Slip your finger into the gap between the card and the circuit board and firmly grab the card by its sides then carefully pull it up and out of the slot An angular removal of the card is required because o...

Page 23: ...he card resulting from step 3 and push the card out 5 Finish the process by firmly gripping the exposed sides of the card and pulling it out FIG 7 USE CARE WHEN HANDLING THE CARD 6 Insert the new card firmly into the slot opening connector FIG 7 until the contact pins are completely inside the card and securely attached to the pin sockets FIG 6 Location and orientation of the Compact Flash cards b...

Page 24: ...NXA CFSP Compact Flash 10 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...

Page 25: ...th sides of the MVP FIG 8 for 6 seconds to bypass the Setup page and access the Calibrate page FIG 9 2 Using the included stylus press the crosshairs on the Calibrate page to set the calibration points on the LCD FIG 9 If it has not already been removed peel the protective plastic film from the LCD If the protective plastic film on the LCD is not removed the panel may not respond properly to touch...

Page 26: ...ressing the Back button to return to the Protected Setup page If Calibration Is Not Working Cycling power to the panel should provide a baseline calibration for the particular touch panel After restarting re calibrate the panel If the calibration was improperly set and you cannot return to the Calibration page through the panel s firmware you can then access this firmware page via G4 WebControl wh...

Page 27: ...ttom left pushbutton and down on the directional pad simultaneously for 3 5 seconds This opens the Setup page 2 Press the Protected Setup button This invokes a keypad for entry of the password to allow access to the Protected Setup page Enter 1988 the default password and press Done to proceed Before commencing verify you are using the latest NetLinx Master and Modero panel specific firmware Verif...

Page 28: ...Point communication parameters must match those of the pre installed wireless CF card inside the MVP The MVP touch panels allow users to connect to a wireless network through their use of the pre installed AMX 802 11g wireless interface card to communicate with a Wireless Access Point WAP such as the NXA WAP200G The WAP communication parameters must match those of the pre installed wireless interf...

Page 29: ...e web Wireless communication using a DHCP Address In the Protected Setup page 1 Select Wireless Settings Wireless communication is set within the IP Settings section of this page FIG 13 2 Toggle the DHCP Static field from the IP Settings section until the choice cycles to DHCP This action causes all fields in the IP Settings section other than Host Name to be greyed out 3 Press the optional Host N...

Page 30: ...ovided by your System Administrator and press Done when compete Repeat this process for the Secondary DNS field 9 Press the Domain field to open a Keyboard enter the resolvable domain Address this is provided by your System Administrator and equates to a unique Internet name for the panel and press Done when complete 10 Setup the security and communication parameters between the wireless card and ...

Page 31: ... open the Network Name SSID keyboard enter the appropriate Network Name and press Done when finished When selecting WEP as a Security Type the button to the right of the Security Type may be toggled between 64 and 128 While the Password and Current Key fields are greyed out the WEP keys are enabled press each one to open the appropriate WEP Key keyboard and enter a WEP key if necessary and press D...

Page 32: ...v1 w peaplabel 1 Press the Inner Auth Type field to select between GTC OTP MD5 and MSCHAPv2 When selecting EAP TTLS as a Security Type press the SSID Identity Anon Identity Password or Certificate Authority fields to open the appropriate keyboards if necessary Press the Inner Auth Type field to select between MSCHAPv2 MSCHAP PAP CHAP EAP MSCHAPv2 EAP GTC EAP OTP and EAP MD5 When selecting EAP TLS ...

Page 33: ... descending order by pressing the arrow at the top of the list MAC Address Unique identification of the transmitting Access Point In the Protected Setup page 1 Press the Wireless Settings button located on the upper left corner to open the Wireless Settings page 2 Navigate to the Access Point MAC Address section at the bottom of this page and press the on screen Site Survey button This action laun...

Page 34: ...esponding Settings page For any other security mode if you click Connect you will only return to the previous page without any information being pre filled out for you In an Open security mode when a target WAP is selected and the connect to the SSID name of the selected WAP is saved for the open security mode In a Static WEP security mode when a WEP Access Point is selected and then connected to ...

Page 35: ...e and then pressing the Connect button Manually entering the SSID information into their appropriate fields by following steps 7 thru 9 3 Press the Simple button at the bottom of the Wireless Settings page and select Open as the Security Type An Open security method does not utilize any encryption methodology but does require that an SSID alpha numeric be entered Using this method causes network p...

Page 36: ...dow press the Save button to incorporate your new information into the panel and begin the communication process 8 Verify the fields in the IP Settings section have been properly configured Refer to Step 1 Configure the Panel s Wireless IP Settings section on page 15 for detailed information 9 Press the Back button to return to the Protected Setup page and press the on screen Reboot button to both...

Page 37: ...mula all panels will generate identical keys for the same Passphrase The generators used on WAPs will not produce the same key as the Modero generator even if you use the same Passphrase For this reason we recommend FIRST creating the Current Key on the Modero and then entering that information into the appropriate NXA WAP200G fields Automatically set SSID In the Protected Setup page 1 Select Wire...

Page 38: ... 22 4 Press the SSID field and from the Network Name SSID keyboard enter the SSID name you are using on your target Wireless Access Point case sensitive Press Done when finished FIG 21 Wireless Settings page You must first take down the SSID name Current Key string value and panel MAC Address information so you can later enter it into the appropriate WAP dialog fields in order to sync up the secur...

Page 39: ...eing used on the WAP 6 Toggle the Default Key field until the you ve chosen a WEP Key value from 1 4 that matches what you ll be using on your target WAP200G This value MUST MATCH on both devices These WEP Key identifier values must match for both devices This series of hex digits 26 hex digits for a 128 bit encryption key should be entered as the Current Key into both the WAP and onto other commu...

Page 40: ... detailed setup and configuration procedures Configuring multiple wireless Moderos to communicate to a target WAP200G 1 For each communicating touch panel complete all of the steps outlined within the previous Configuring the Modero s wireless card for secured access to a WAP200G section on page 23 2 Navigate back to the Wireless Settings page on each panel 3 Verify that all communicating Modero p...

Page 41: ...or a PC to establish a USB connection with a Modero panel it must have the AMX USBLAN driver installed Prepare your PC for USB communication with the panel If you haven t already done so download and install the latest versions of NetLinx Studio2 and TPDesign4 from www amx com and restart your PC Configure the panel for USB communication The first time the panel is connected to the PC it is detect...

Page 42: ...ck button to return to the Protected Setup page 6 Press Reboot to save changes and restart the panel 7 When the panel powers up and displays the first panel page insert the mini USB connector into the Program Port on the panel It may take a minute for the panel to detect the new connection and send a signal to the PC indicated by a green System Connection icon The first time the panel is recognize...

Page 43: ... s IP Address as the Master or using a direct mini USB connection to communicate directly to the panel Before beginning 1 Verify the panel has been configured to communicate via USB within the System Settings page and that the USB driver has been properly configured Refer to the previous section for more information 2 In NetLinx Studio select Settings Master Communication Settings from the Main me...

Page 44: ...gle through the available connection modes 2 Select the Master Port Number to open the keypad and change this value The default setting for the port is 1319 3 Set your Master Port and select Done If you have enabled password security on your master you need to set the username and password within the device 4 Select the blank field Username to open the keyboard 5 Set your Username and select Done ...

Page 45: ...7 Click the Edit Settings button on the Communications Settings dialog to open the Virtual NetLinx Master Settings dialog FIG 28 8 From within this dialog enter the System number default is 1 and note the IP Address of the target PC being used as the Virtual Master This IP Address can also be obtained by following these procedures On your PC click Start Run to open the Run dialog Enter cmd into th...

Page 46: ...ice cycles to the word Ethernet 16 Press the Mode field until the choice cycles to the word URL By selecting URL the System Number field becomes read only grey because the panel pulls this value directly from the communicating target Master virtual or not A Virtual Master system value can be set within the active AMX software applications such as NetLinx Studio TPD4 or IREdit 17 Press the Master I...

Page 47: ...n finished 5 Press the G4 WebControl button to open the G4 Web Control page FIG 30 6 Press the Enable Enabled button until it toggles to Enabled light blue color 7 The Network Interface Select field is read only and displays the method of communication to the web Wireless is used when a wireless card is detected within the internal card slot This method provides an indirect communication to the we...

Page 48: ...b Control password 14 Press the Web Control Port field to open the Web Port Number keypad 15 Within the keypad enter a unique numeric value to be assigned to the port the VNC Web Server is running on The default value is 5900 16 Press Done when you are finished entering the value The remaining fields within the G4 Web Control Settings section of this page are read only and cannot be altered 17 Pre...

Page 49: ...page and no username and password is required for access or configuration Both HTTP and HTTPS Ports are enabled by default via the Manage System Server page If the Master has been previously configured for secured communication click OK to accept the AMX SSL certificate if SSL is enabled and then enter a valid username and password into the fields within the Login dialog 4 Click OK to enter the in...

Page 50: ...method of communication you are using it can be found in either the Wired Ethernet System Settings IP Settings section within the IP Address field Wireless Wireless Settings IP Settings section within the IP Address field If you do not get this field continue to step 9 9 If a WebControl password was setup on the G4 WebControl page a G4 Authentication Session password dialog box appears on the scre...

Page 51: ...the panel 11 Click OK to send the password to the panel and begin the session A confirmation message appears stating Please wait Initial screen loading The secondary window then becomes populated with the same G4 page being displayed on the target G4 panel A small circle appears within the on screen G4 panel page and corresponds to the location of the mouse cursor A left mouse click on the compute...

Page 52: ...Configuring Communications 38 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...

Page 53: ...ons section on page 13 for more detailed information about Ethernet or Wireless communication The process of updating firmware involves the use of a communicating NetLinx Master The required steps for updating firmware to a Modero panel are virtually identical to those necessary for updating Kit files to a NetLinx Master except the target device is a panel instead of a Master Refer to either your ...

Page 54: ...e panel It may take a minute for the panel to detect the new connection and send a signal to the PC indicated by a green System Connection icon If a few minutes have gone by and the System Connection icon still does not turn green complete the procedures in the following section to setup the Virtual Master and refresh the System from the Online Tree This action sends out a request to the panel to ...

Page 55: ...rt on the touch panel and the PC This method of communication is used to transfer firmware Kit files and TPD4 touch panel files 1 Verify this direct USB connection Type A on the panel to mini USB on the panel is configured properly using the steps outlined in the previous two sections 2 With the panel already configured for USB communication and the Virtual Master setup within NetLinx Studio its n...

Page 56: ...e System folder in the OnLine Tree tab of the Workspace window A in FIG 37 8 Select the panel s Kit file from the Files section 9 Enter the Device value associated with the panel and the System number associated with the Master listed in the OnLine Tree tab of the Workspace window The Port field is greyed out FIG 36 NetLinx Workspace window showing panel connection via a Virtual NetLinx Master Sho...

Page 57: ...tion Firmware via USB The following accessory devices are firmware upgradeable MVP TDS Table Top Docking Station FG5965 10 MVP WDS Wall Flush Mount Docking Station Black FG5965 11 MVP WDS Wall Flush Mount Docking Station Silver FG5965 21 This device is not given a unique device number which would ordinarily appear within the Online Tree tab of NetLinx Studio It appears as a battery base below the ...

Page 58: ...m entry and select Refresh System to re populate the list Verify the panel appears in the OnLine Tree tab of the Workspace window The default Modero panel value is 10001 5 Locate the latest firmware file from the www amx com Tech Center Downloadable Files Firmware Files Modero Panels firmware MVP Docking Stations MVP TDS WDS section of the website 6 Click on the desired Kit file link and after you...

Page 59: ...r and populates the System list with devices on your particular system 15 After the panel powers up press and hold the two lower buttons on both sides of the display for 3 seconds to continue with the setup process and proceed to the Setup page 16 Press the Batteries button located on the lower left to open the Batteries page and confirm the new firmware does not read 0 00 FIG 40 Send to NetLinx D...

Page 60: ...pgrades can be done over wireless Ethernet it is recommended that firmware KIT files be transferred over a direct USB connection and only when the panel is connected to a power supply If battery power or wireless connection fails during a firmware upgrade the panel flash file system may become corrupted ...

Page 61: ...tion Buttons Setup Page Access buttons Press and hold simultaneously for 3 seconds to access the Setup pages Press and hold for 10 seconds to access the Calibration page Press to access the Audio Settings page where you can adjust audio parameters Press to access the Protected Setup page for panel calibration and to access security release passwords and connection settings Press to access the Info...

Page 62: ...t yellow panel missed a blink message from the master It will remain yellow for 3 missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master Connection Status Displays whether the panel is communicating externally as well as the encryption status of the Master the connection ...

Page 63: ...40 minutes Set the timeout value to zero to disable Sleep mode Note Small timeout values maximize the life of the battery charge Inactivity Page Flip Timeout Indicates the length of time that the panel can remain idle before automatically flip ping to a pre selected page Press the UP DN buttons to increase decrease the Inactivity Page Flip Timeout setting Range 0 240 minutes Set the timeout value ...

Page 64: ...will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master File Name Displays the name of the TPDesign4 project file downloaded to the panel Designer ID Displays the designer information File Revision Displays the revision number of the file Dealer ID Displays the dealer ID number unique to every dealer and entered in...

Page 65: ...file Creation Date Displays the project creation date Revision Date Displays the last revision date for the project Last Save Date Displays the last date the project was saved Blink Rate Displays the feedback blink rate in 10 second increments Job Comments Displays any comments associated to the job from the TPD4 project file Cradle Sensor Port Displays the port assignment being used to report Cra...

Page 66: ...turn to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master Panel Type Displays the model of the panel being used Firmware Version Displays the version number of the G4 firmware loaded on the panel Setup Port Displays the setup port information value being used by the panel High Port Displays the high port port count value fo...

Page 67: ...wer Up Pages Displays the page assigned to display after the panel is powered up Start Up String Displays the start up string Wake Up String Displays the wake up string used after an activation from a timeout Sleep String Displays the sleep string used during a panel s sleep mode File System Displays the amount of Compact Flash memory available on the panel RAM Displays the available RAM or Extend...

Page 68: ... state of the panel to the master Bright red disconnected Bright green connected Blinks when a blink message is received to dark green every 5 seconds for half a second then go back to bright green Bright yellow panel missed a blink message from the master It will remain yellow for 3 missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appear...

Page 69: ...ettings Page Cont Set Date Time Use the UP DN arrow buttons to adjust the Master s calendar date and time The blue icon indicates which field is currently selected see FIG 47 Year range 2000 2037 Month range 1 12 Day range 1 31 Hour 24 hour military Minute range 0 59 Second range 0 59 ...

Page 70: ... seconds for half a second then go back to bright green Bright yellow panel missed a blink message from the master It will remain yellow for 3 missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master Master Volume This section allows you to alter the current master volume l...

Page 71: ...e panel s internal speakers of the user s choosing The panel has several sample files already installed and custom tones may be added Activating the Panel Docking Tone Enabled button allows the use of a tone to alert the user that the panel is properly docked in a desk or wall docking station NOTE If the custom tone files are not already installed on the panel as of the last panel powerup then the...

Page 72: ...ster It will remain yellow for 3 missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master Battery Power Brightness Limit The DISABLE DISABLED button acts as a power save feature with two options Disable activates the brightness limit set on the panel conserves battery power...

Page 73: ... light blue when connected to a power source and turns orange and displays the current charge when the panel is running on battery power Battery Two Charge Status Indicates the power charge available on the Slot 2 battery in the panel This bar is light blue when connected to a power source and turns orange and dis plays the current charge when the panel is running on battery power If the panel doe...

Page 74: ...bright green Bright yellow panel missed a blink message from the master It will remain yellow for 3 missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master Navigation Buttons The buttons along on the left side of the page provide access to secondary Protected Setup pages s...

Page 75: ...ds to access the Calibration page Standard Security This button is blocked out System Recovery Remove User Pages allows you remove all TPD4 touch panel pages currently on the panel including the pre installed AMX Demo pages This option invokes a Confirmation dialog prompting you to confirm your selection before removing the panel pages Note that the YES button on the Confirmation dialog is disable...

Page 76: ... menu and select Panel Logs Panel Statistics or Press to access the Calibration page where you can calibrate the panel Press and Press to access the Wireless Settings page where you can configure wireless Press to access the System Settings page where you can configure Closes the Protected Setup page display and control of the panel via a web enabled PC running a VNC client Connection Utility conn...

Page 77: ... yellow panel missed a blink message from the master It will remain yellow for 3 missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master Master Connection Sets the NetLinx Master communication values Type Sets the NetLinx Master to communicate with the panel via either USB...

Page 78: ...s communication signals The System Number and Master IP URL fields are read only Auto In this mode enter the System Number and a username password if applicable Use this mode when both the panel and the NetLinx Master are on the same Subnet and the Master has its UDP feature enabled The Master IP URL field is read only System Number Allows you to enter a system number Default value is 0 zero ETHER...

Page 79: ...missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master IP Settings Sets the IP communication values for the panel DHCP STATIC Sets the panel to either DHCP or Static communication modes DHCP a temporary IP Addresses is assigned to the panel by a DHCP server Static IP is a...

Page 80: ...nel RF channels currently being used by the WAP Security Type security protocol enabled on the WAP if detectable Signal Strength None Poor Fair Good Very Good and Excellent MAC Address Unique identification of the transmitting Access Point Refer to the Using the Site Survey tool section on page 19 for more detailed information on the SIte Survey page When communicating with a NXA WAP200G enter the...

Page 81: ...ha numeric entry This entry must match the Network Name SSID entry of the target WAP so the panel knows what device it is using to communicate with the network Refer to the following Open Settings section on page 70 for further details SSID Press this field to enter a 32 character Network Name in the Network Name keypad Password This field is only enabled when WPA PSK is selected as the Security T...

Page 82: ...security is designed for wireless environments where it is necessary to securely transmit data over a wireless network by adding an additional level of security protocol via the use of a private key Refer to the EAP TLS Settings section on page 79 for details For information on uploading a certificate file refer to the AMX Certificate Upload Utility section on page 187 EAP LEAP security is designe...

Page 83: ...Inner Auth Type This field is only enabled when selecting EAP PEAP or EAP TTLS as a Security Type Press this field to cycle between MSCHAPv2 GTC OTP and MD5 Client Certificate This field is only enabled when selecting EAP TLS as a Security Type Press this field to enter a file location in the Client Certificate File Location keypad Private key This field is only enabled when selecting EAP TLS as a...

Page 84: ...efault SSID If this field is left blank the panel will attempt to connect to the first available WAP Save Cancel Save store the new security information apply changes and return to the previous page Cancel discard changes and return to the previous page WEP Settings SSID Service Set Identifier Opens an on screen keyboard to enter the SSID name used on the target WAP The SSID is a unique name used ...

Page 85: ...I characters A HEX key utilizes either 10 or 26 Hexidecimal characters Press Done to accept any changes and save the new value Note A 64 bit key will be 10 characters in length while a 128 bit key will be 26 characters in length The length of the key entered determines the level of WEP encryption employed 64 or 128 bit 128 bit keys may be used if supported by the internal wireless card Current Key...

Page 86: ...a minimum of 8 characters and a maximum of 63 The exact same pass phrase including capitalization must be entered in the access point Refer to the Configuring a Wireless Network Access section on page 15 for details on these security options Refer to the Using the Site Survey tool section on page 19 for more information on using this tool WPA PSK Settings SSID Service Set Identifier Opens an on sc...

Page 87: ...WAP before the panel is permitted to join the network The SSID is case sensitive and must not exceed 32 characters Make sure this setting is the same for all points in your wireless network NXA WAP200Gs use AMX as their default SSID With EAP security the SSID of the WAP must be entered If it is left blank the panel will try to connect to the first access point detected that supports EAP However a ...

Page 88: ...ation Typically this is in the form of a username such as jdoe amx com Anonymous Identity Opens an on screen keyboard Enter an IT provided alpha numeric string which similar to the username used as the identity but that does not represent a real user This information is used as a fictitious name which might be seen by sniffer programs during the initial connection and setup process between the pan...

Page 89: ...hentication This field is only valid when the automatic PAC provisioning feature has been enabled via the previous field Save Cancel Save store the new security information apply changes and return to the previous page Cancel discard changes and return to the previous page EAP PEAP Settings SSID Service Set Identifier Opens an on screen keyboard to enter the SSID name used on the target WAP The SS...

Page 90: ...r certificate This field is optional If a server certificate is used it should first be downloaded into the panel and the Certificate Authority field should then be set to the name of that certificate file No file path should be used for this setting as all certificates are stored in a specific directory that the user cannot control or change Use the on screen keyboard s Clear button to completely...

Page 91: ... 32 characters Make sure this setting is the same for all points in your wireless network NXA WAP200Gs use AMX as their default SSID With EAP security the SSID of the WAP must be entered If it is left blank the panel will try to connect to the first access point detected that supports EAP However a successful connection is not guaranteed because the detected WAP may be connected to a RADIUS server...

Page 92: ...e downloaded into the panel and the Certificate Authority field should then be set to the name of that certificate file No file path should be used for this setting as all certificates are stored in a specific directory that the user cannot control or change Use the on screen keyboard s Clear button to completely erase any previously stored network path information Inner Authentication Type When p...

Page 93: ...ndem with the Password string which is similar to the password entered to gain access to a secured workstation Typically this is in the form of a username such as jdoe amx com Certificate Authority When pressed the panel displays an on screen Certificate Authority CA File Location keyboard which allows you to enter the name of the certificate authority file which is used to validate the server cer...

Page 94: ...t a one to one correspondence The following table shows the possible file extension used for each certificate type EAP TLS Settings Cont Save Cancel Save store the new security information apply changes and return to the previous page Cancel discard changes and return to the previous page Client Certificate Configuration Certificate Configuration Client Certificate Field Private Key Field Single f...

Page 95: ...play for 6 seconds to access the Calibration page see FIG 8 on page 11 Press the crosshairs to calibrate the panel and return to the previous page Always calibrate the panel before its initial use and after downloading new firmware Certificate Types Supported by the Modero Firmware Configuration Field Name Certificate File Type Supported Certificate Authority field PEM and DER Client Certificate f...

Page 96: ... blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master G4 Web Control Settings Sets the IP communication values for the touch panel Enable Enabled The Enable Enabled button allows you to toggle between the two G4 activation settings Enable deactivates G4 Web Control on the pane...

Page 97: ...Sets the length of time in minutes that the panel can remain idle no cursor movements before the G4 Web Control session is terminated Minimum value 0 minutes panel never times out Maximum value 240 minutes panel times out after 240 minutes Refer to the Using G4 Web Control to Interact with a G4 Panel section on page 33 for instructions on using the G4 Web Control page with the web based NetLinx Se...

Page 98: ... be moved to Flash since it is typically faster to retrieve images on Flash than across a network although it is slower than RAM cache Note that since static images are already stored on Flash they are never moved to the Flash cache so Flash caching applies only to dynamic images Images in Flash cache are moved back to RAM cache the next time they are viewed As the Flash cache approaches its maxim...

Page 99: ...ing up DynaMo images consult the TPDesign4 v2 11 or higher Operation Reference Guide FIG 60 Cache Settings Page Cache Settings Page Elements Back Saves all changes and returns to the previous page Connection Status icon The icon in the upper right corner of each Setup page shows online offline state of the panel to the master Bright red disconnected Bright green connected Blinks when a blink messa...

Page 100: ...le versus in use RAM Max Size The maximum amount of memory available for all image caching RAM Current Size The memory that is currently in use for caching static and dynamic images RAM Hit Rate The percentage of image requests static and dynamic satisfied by accessing the cache 100 of cache hits of cache hits of cache misses of cache hits the number of times an image was requested that the image ...

Page 101: ...Bright red disconnected Bright green connected Blinks when a blink message is received to dark green every 5 seconds for half a second then go back to bright green Bright yellow panel missed a blink message from the master It will remain yellow for 3 missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the icon if the panel is conn...

Page 102: ...f saved User Access user names and passwords The Enable Enabled button allows you to toggle between activating or deactivating the MVP panel requirement of a user to enter a pre defined password before removing the panel from a connected docking station Enable does not prompt the user for a password the docking station just releases the panel when the security release pushbutton is pressed Enabled...

Page 103: ...e buffer for responses from the device sends strings to control the device and receives commands from the UI module or telnet sessions Refer to the documentation supplied with the Duet Module for more details Features on this page include A sample UI module is provided in the module package It is not intended to cover every possible application but can be expanded as needed by a dealer to meet the...

Page 104: ...option displays the port you use to connect to the proxy server The standard SIP port is 5060 but some providers use different ports STUN Address This option enables you to enter the IP address or DNS name of the Simple Traversal of UDP through NATs STUN server This field is optional Local Domain This is the realm used for authentication This field is optional User Name This option enables you to ...

Page 105: ...ge section on page 91 the Panel Statistics Page section on page 93 or the Connection Utility Page section on page 95 Select any of the options to access that page Panel Connection Logs Page The options on the Panel Connection Logs page allow you to view and track the connection history of the panel FIG 64 FIG 63 Tools menu FIG 64 Panel Connection Logs page ...

Page 106: ... Clear button 4 Confirm your selection Panel Connection Logs Page Back Saves all changes and returns to the previous page Connection Status icon The icon in the upper right corner of each Setup page shows online offline state of the panel to the master Bright red disconnected Bright green connected Blinks when a blink message is received to dark green every 5 seconds for half a second then go back...

Page 107: ...link message from the master It will remain yellow for 3 missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master ICSP Messages Messages sent between the master and the touch panel it is the protocol they use to communicate to each other Total Received The total ICSP messag...

Page 108: ...ss the Panel Statistics button 3 Push the Refresh button Clearing the Panel Statistics 1 Press the Tools button in the Protected Setup Navigation Buttons section This opens the Tools menu 2 Within the Tools menu press the Panel Statistics button 3 Push the Clear button 4 Confirm your selection Panel Statistics Page Cont Last 15 Minutes Received The total Blink messages received by the panel in the...

Page 109: ...response from the master is received and then it will be green again Once per second a user can know whether they are standing in a good wireless area all green an area of limited coverage lots of yellow some green some red or an area with no coverage all red Connection Information Master IP The IP Address for the connected master Panel IP The IP Address for the panel Wireless Information WAP MAC ...

Page 110: ...l connection 4 Push Close when you are done using the Site Survey tool Connection Utility Page Cont Signal Level Displays the quality of the link from the wireless NIC to the Wireless Access Point direct sequence spread spectrum in real time in a bar graph Even when link quality is at its lowest you still have a connection and the ability to transmit and receive data even if at lower speeds Note S...

Page 111: ...rtificate that is installed in a panel so that the RADIUS server can be validated before the panel tries to connect to it The field name associated with this file is Certificate Authority If a server certificate is used it should first be downloaded into the panel and the Certificate Authority field should then be set to the name of that certificate file No file path should be used for this settin...

Page 112: ...EAP Security Server Certificates 98 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...

Page 113: ...y clear Incorporating an intercom capable panel into your NetLinx system Download the module for the intercom panel from www amx com and include it in your NetLinx project file For searching purposes the module manufacturer is AMX and the model is Intercom Panel Intercom Configuration Setup The setup page allows you to set the session timeout for intercom calls toggle intercom auto answer on and o...

Page 114: ...imeout up by 1 second in each direction If your call exceeds your session timeout the panel provides you with a popup FIG 69 to extend the session 3 Press Exit when you are finished Setting Intercom Auto Answer 1 Select the Setup button on your intercom page 2 Press the button beneath Auto Answer to toggle the option The button indicates its current state 3 Press Exit when you are finished FIG 69 ...

Page 115: ... panel the name is displayed in other panels intercom call directory pages Allowing a panel to be monitored 1 Select the Setup button on your intercom page 2 On the intercom setup page press Advanced Setup This launches the password numeric keypad 3 Enter the password and press Done The default password is Password 4 of the panel s firmware Password Setup 4 Press the button beneath Allow This Pane...

Page 116: ...attempt to monitor a panel that has not given permission to be monitored your panel provides the popup in FIG 72 5 Press Back to return to the intercom setup pages 6 Press Exit when you are finished Naming a panel 1 Select the Setup button on your intercom page 2 On the intercom setup page press Advanced Setup This launches the password numeric keypad 3 Enter the password and press Done The defaul...

Page 117: ...l Port Code Address Port Code Level Port Code 1 Room Name The name of the panel as it appears in other intercom directories See Naming a panel section on page 102 0 265 2 Page All Pages all connected intercom panels 1 6 3 Place Call Initiates an intercom call to a panel 1 7 4 End Call Ends an intercom call to a panel 1 8 5 Privacy Off Toggles the privacy option of the intercom When enabled other p...

Page 118: ...e of a panel in the intercom directory You can call the panel enact privacy against the panel and monitor the panel 1 5 1 5 12 Call Panel Display only indicates the panel is currently in a call 1 21 13 Call Panel Display only indicates the panel is currently in a call 1 24 14 Call Panel Display only indicates the panel is currently in a call 1 27 15 Call Panel Display only indicates the panel is c...

Page 119: ...es the panel is being monitored by another panel 1 29 25 Monitor Panel Display only indicates the panel is being monitored by another panel 1 32 26 Monitor Panel Display only indicates the panel is being monitored by another panel 1 35 27 Intercom Microphone Level A Bargraph in TPDesign4 that sets the volume of the intercom microphone 0 10 28 Intercom Sound Level A Bargraph in TPDesign4 that sets ...

Page 120: ...anel to the intercom Advanced Setup page This requires a standard page flip to Advanced Setup Exit Setup Navigates the intercom panel to the intercom directory page This requires a standard page flip to the intercom directory Advanced Setup Name Description Channel Port Code Address Port Code Allow Panel to be Monitored Toggle the panel s ability to be monitored off and on 1 11 Allow Panel to Moni...

Page 121: ...n push and Feedback per address port Button Variable Text range 1 4000 per address port Button States Range 1 256 0 All states for General buttons 1 Off state and 2 On state Level Range 1 600 Default level value 0 255 can be set up to 1 65535 Address port Range 1 100 These button assignments can only be adjusted in TPD4 and not on the panels themselves Page Commands APG Add a specific popup page t...

Page 122: ...ag Variable popup page name 1 50 ASCII characters Name of the page the popup is displayed On reset flag 1 Enable reset flag 0 Disable reset flag Example SEND_COMMAND Panel PDR Popup1 1 Popup1 will return to its default location when turned On PHE Set the hide effect for the specified popup page to the named hide effect Syntax PHE popup page name hide effect name Variable popup page name 1 50 ASCII...

Page 123: ...s deactivated This command works in the same way as the Hide Popup command in TPDesign4 Syntax PPF popup page name page name Variable popup page name 1 50 ASCII characters Name of the popup page page name 1 50 ASCII characters Name of the page the popup is displayed On Example SEND_COMMAND Panel PPF Popup1 Main Example 2 SEND_COMMAND Panel PPF Popup1 Deactivates the popup page Popup1 on the curren...

Page 124: ... modal 1 and non modal 0 Example SEND_COMMAND Panel PPM Popup1 Modal Sets the popup page Popup1 to Modal SEND_COMMAND Panel PPM Popup1 1 Sets the popup page Popup1 to Modal PPN Activate a specific popup page to launch on either a specified page or the current page If the page name is empty the current page is used see example 2 If the popup page is already on do not re draw it This command works i...

Page 125: ...fy both This command sets the location at which the effect will begin at Syntax PSP popup page name x coordinate y coordinate Variable popup page name 1 50 ASCII characters Name of the page the popup is displayed On Example SEND_COMMAND Panel PSP Popup1 100 0 Sets the Popup1 show effect x coordinate value to 100 and the y coordinate value to 0 PST Set the show effect time for the specified popup p...

Page 126: ...pup page This command works in the same way as the Toggle Popup command in TPDesign4 Syntax PPOG popup page name page name Variable popup page name 1 50 ASCII characters Name of the popup page page name 1 50 ASCII characters Name of the page the popup is displayed On Example SEND_COMMAND Panel PPOG Popup1 Main Toggles the popup page Popup1 on the Main page from one state to another On Off Example ...

Page 127: ...edium Red 159 0 0 04 Dark Red 127 0 0 05 Very Dark Red 95 0 0 06 Very Light Orange 255 128 0 07 Light Orange 223 112 0 08 Orange 191 96 0 09 Medium Orange 159 80 0 10 Dark Orange 127 64 0 11 Very Dark Orange 95 48 0 12 Very Light Yellow 255 255 0 13 Light Yellow 223 223 0 14 Yellow 191 191 0 15 Medium Yellow 159 159 0 16 Dark Yellow 127 127 0 17 Very Dark Yellow 95 95 0 18 Very Light Lime 128 255 ...

Page 128: ...51 Medium Blue 0 0 159 52 Dark Blue 0 0 127 53 Very Dark Blue 0 0 95 54 Very Light Purple 128 0 255 55 Light Purple 112 0 223 56 Purple 96 0 191 57 Medium Purple 80 0 159 58 Dark Purple 64 0 127 59 Very Dark Purple 48 0 95 60 Very Light Magenta 255 0 255 61 Light Magenta 223 0 223 62 Magenta 191 0 191 63 Medium Magenta 159 0 159 64 Dark Magenta 127 0 127 65 Very Dark Magenta 95 0 95 66 Very Light ...

Page 129: ... 68 68 68 86 Grey14 17 17 17 87 Black 0 0 0 255 TRANSPARENT 99 53 99 Default Font Styles and ID Numbers Font ID Font type Size Font ID Font type Size 1 Courier New 9 19 Arial 9 2 Courier New 12 20 Arial 10 3 Courier New 18 21 Arial 12 4 Courier New 26 22 Arial 14 5 Courier New 32 23 Arial 16 6 Courier New 18 24 Arial 18 7 Courier New 26 25 Arial 20 8 Courier New 34 26 Arial 24 9 AMX Bold 14 27 Ari...

Page 130: ...uad line 21 Bevel M 5 6 Circle 15 22 23 Circle 15 7 Single line 24 27 Neon inactive S 8 Double line 40 41 Diamond 55 9 Quad line TPD4 Border Styles by Name No Border styles No Border styles 1 None 22 Circle 155 2 AMX Elite L 23 Circle 165 3 AMX Elite M 24 Circle 175 4 AMX Elite S 25 Circle 185 5 Bevel L 26 Circle 195 6 Bevel M 27 Cursor Bottom 7 Bevel S 28 Cursor Bottom with Hole 8 Circle 15 29 Cu...

Page 131: ...d 45 61 Glow S 103 Menu Top Rounded 55 62 Help Down 104 Menu Top Rounded 65 63 Neon Active L 105 Menu Top Rounded 75 64 Neon Active S 106 Menu Top Rounded 85 65 Neon Inactive L 107 Menu Top Rounded 95 66 Neon Inactive S 108 Menu Top Rounded 105 67 Oval H 60x30 109 Menu Top Rounded 115 68 Oval H 100x50 110 Menu Top Rounded 125 69 Oval H 150x75 111 Menu Top Rounded 135 70 Oval H 200x100 112 Menu Top...

Page 132: ...unded 115 146 Menu Left Rounded 105 129 Menu Right Rounded 125 147 Menu Left Rounded 115 130 Menu Right Rounded 135 148 Menu Left Rounded 125 131 Menu Right Rounded 145 149 Menu Left Rounded 135 132 Menu Right Rounded 155 150 Menu Left Rounded 145 133 Menu Right Rounded 165 151 Menu Left Rounded 155 134 Menu Right Rounded 175 152 Menu Left Rounded 165 135 Menu Right Rounded 185 153 Menu Left Round...

Page 133: ...Page Assigns a button to a standard page flip with page name Main Page BAT Append non unicode text Syntax BAT vt addr range button states range new text Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state new text 1 50 ASCII characters Example SEND_COMMAND Panel BAT 520 1 Enter City Appends the te...

Page 134: ...ange color value Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state color value Refer to theRGB Values for all 88 Basic Colors table on page 113 for more information Example SEND_COMMAND Panel BCF 500 504 510 515 1 12 SEND_COMMAND Panel BCF 500 504 510 515 1 Yellow SEND_COMMAND Panel BCF 500 504 ...

Page 135: ...te draw order from bottom to top to Border Fill Text Icon and Image Example 2 SEND_COMMAND Panel BDO 1 0 12345 Sets all states of a button back to its default drawing order BFB Set the feedback type of the button ONLY works on General type buttons Syntax BFB vt addr range feedback type Variable variable text address range 1 4000 feedback type None Channel Invert On Always on Momentary and Blink Ex...

Page 136: ... is a single button state Each state must be copied as a separate command The codes section represents what attributes will be copied All codes are 2 char pairs that can be separated by comma space percent or just ran together Syntax BMC vt addr range button states range source port source address source state codes Variable variable text address range 1 4000 button states range 1 256 for multi st...

Page 137: ...on F font 1 8 10 11 20 29 32 xx Set the font See theDefault Font Styles and ID Numbers table on page 115 F font 01 08 10 11 20 29 32 xx Set the font See theDefault Font Styles and ID Numbers table on page 115 MI mask image Set the mask image Refer to the BMI command on page 126 for more information T text Set the text using ASCII characters empty is clear R Sets button location and also resizes th...

Page 138: ...h drag increment Refer to the GDI command on page 132 for more information VI video ON OFF Set the Video either ON value 1 or OFF value 0 OT feedback type Set the Feedback Output Type to one of the following None Channel Invert ON Always ON Momentary or Blink SM Submit a text for text area button SF 1 or 0 Set the focus for text area button OP 0 255 Set the button opacity to either Invisible value...

Page 139: ... Text area input masking button Syntax BML vt addr range max length Variable variable text address range 1 4000 max length 2000 0 no max length Example SEND_COMMAND Panel BML 500 20 Sets the maximum length of the text area input button to 20 characters BMP Assign a picture to those buttons with a defined address range Syntax BMP vt addr range button states range name of bitmap picture Variable var...

Page 140: ...able variable text address range 1 4000 network port 1 65535 Example SEND_COMMAND Panel BNT 973 5000 Sets the TakeNote button network port to 5000 BOP Set the button opacity The button opacity can be specified as a decimal between 0 255 where zero 0 is invisible and 255 is opaque or as a HEX code as used in the color commands by preceding the HEX code with the sign In this case 00 becomes invisibl...

Page 141: ...se buttons with the variable text range of 500 504 510 515 The border style is available through the TPDesign4 border style drop down list Refer to theTPD4 Border Styles by Name table on page 116 for more information BOS Set the button to display either a Video or Non Video window Syntax BOS vt addr range button states range video state Variable variable text address range 1 4000 button states ran...

Page 142: ... range to set focus to multiple buttons Only one variable text address can be in focus at a time Syntax BSF vt addr range selection value Variable variable text address range 1 4000 selection value Unselect 0 and select 1 Example SEND_COMMAND Panel BSF 500 1 Sets the focus to the text area of the button BSM Submit text for text area buttons This command causes the text areas to send their text as ...

Page 143: ... BVL 500 0 Logs off the computer control connection of the button BVN Set the network name for the specified address Syntax BVN vt addr range network name Variable variable text address range 1 4000 network name 1 50 ASCII characters Example SEND_COMMAND Panel BVN 500 191 191 191 191 Sets the network name to 191 191 191 191 for the specific control button BVP Set the network password for the speci...

Page 144: ...the disable cradle LED flag Syntax DLD status Variable status 0 cradle operates normally 1 forces the cradle LEDs to always be dim Example SEND_COMMAND Panel DLD 1 Disables the cradle LEDs DPF Delete page flips from button if it already exists Syntax DFP vt addr range actions page name Variable variable text address range 1 4000 actions Stan dardPage Flip to standard page Prev iousPage Flip to pre...

Page 145: ...s range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state font value range 1 XXX Refer to theDefault Font Styles and ID Numbers table on page 115 Example SEND_COMMAND Panel FON 500 504 510 515 1 2 4 Sets the font size to font ID 4 for the On and Off states of buttons with the variable text range of 500 504 510 515 The Font ID is ge...

Page 146: ...nges the bargraph upper limit to 1000 GLL Change the bargraph lower limit Syntax GLL vt addr range bargraph low Variable variable text address range 1 4000 bargraph limit range 1 65535 bargraph lower limit range Example SEND_COMMAND Panel GLL 500 150 Changes the bargraph lower limit to 150 GRD Change the bargraph ramp down time in 1 10th of a second Syntax GRD vt addr range bargraph ramp down time...

Page 147: ...argraph slider name Variable variable text address range 1 4000 bargraph slider name See table below Example SEND_COMMAND Panel GSN 500 Ball Changes the bargraph slider name or the Joystick cursor name to Ball ICO Set the icon to a button Syntax ICO vt addr range button states range icon index Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All state...

Page 148: ...second Example SEND_COMMAND Panel IRM 10 5 20 10 Sets the port 10 IR channel 5 on time to 1 second and off time to 2 seconds JSB Set bitmap picture alignment using a numeric keypad layout for those buttons with a defined address range The alignment of 0 is followed by left top The left and top coordinates are relative to the upper left corner of the button Syntax JSB vt addr range button states ra...

Page 149: ...t alignment using a numeric keypad layout for those buttons with a defined address range The alignment of 0 is followed by left top The left and top coordinates are relative to the upper left corner of the button Syntax JST vt addr range button states range new text alignment Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General butt...

Page 150: ...SKT Example SEND COMMAND Panel SKT Example Press 34 203 Release 34 21 Move 30 20 Opens up a listening TCP socket on port specified by send_command must be 1023 User can connect to socket and read touch values for the panel Format of the output is Press Release Move x coordinate y coordinate SHO Show or hide a button with a set variable text range Syntax SHO vt addr range command value Variable var...

Page 151: ...name Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state text effect name Refer to theText Effects table on page 141 for a listing of text effect names Example SEND_COMMAND Panel TEF 500 504 510 515 1 2 Soft Drop Shadow 3 Sets the text effect to Soft Drop Shadow 3 for the button with variable text...

Page 152: ...es of the variable text button 1 for which the character code is 0041 Hex send the following command SEND_COMMAND TP UNI 1 0 0041 Note Unicode is always represented in a HEX value TPD4 generates through the Text Enter Box dialog unicode HEX values Refer to the TPDesign4 Instruction Manual for more information VTP Virtual Touch Press Syntax VTP touch press x y Variable 0 Release 1 Press 2 Pulse Sim...

Page 153: ... Setup page Syntax LPR user Variable user 1 50 ASCII characters Example SEND_COMMAND Panel LPR Robert Remove user named Robert from the User Access Password list on the Password Setup page Refer to thePassword Settings Page section on page 87 for more information LPS Set the user name and password This command allows you to 1 Add a new user name and password OR 2 Set the password for a given user ...

Page 154: ...th outline Soft Drop Shadow 2 Medium Drop Shadow 2 with outline Hard Drop Shadow 2 with outline Soft Drop Shadow 3 Medium Drop Shadow 3 with outline Hard Drop Shadow 3 with outline Soft Drop Shadow 4 Medium Drop Shadow 4 with outline Hard Drop Shadow 4 with outline Soft Drop Shadow 5 Medium Drop Shadow 5 with outline Hard Drop Shadow 5 with outline Soft Drop Shadow 6 Medium Drop Shadow 6 with outl...

Page 155: ... 529 1010 Word Wrap CUSTOM_EVENT TP 529 1011 ON state Border Color CUSTOM_EVENT TP 529 1012 ON state Fill Color CUSTOM_EVENT TP 529 1013 ON state Text Color CUSTOM_EVENT TP 529 1014 Border Name CUSTOM_EVENT TP 529 1015 Opacity Send_String 0 ButtonGet Id ITOA CUSTOM ID Type ITOA CUSTOM TYPE Send_String 0 Flag ITOA CUSTOM FLAG Send_String 0 VALUE1 ITOA CUSTOM VALUE1 Send_String 0 VALUE2 ITOA CUSTOM ...

Page 156: ...ge 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state custom event type 1011 Flag zero Value1 Button state number Value2 Actual length of string should be 9 Value3 Zero Text Hex encoded color value ex 000000FF Text length Color name length should be 9 Example SEND COMMAND Panel BCB 529 1 Gets the button OFF state border color inform...

Page 157: ...e fill color information The result sent to the Master would be ButtonGet Id 529 Type 1012 Flag 0 VALUE1 1 VALUE2 9 VALUE3 0 TEXT FF8000FF TEXT LENGTH 9 BCT Get the current text color Syntax BCT vt addr range button states range Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state custom event type...

Page 158: ...ND Panel BMP 529 1 Gets the button OFF state bitmap information The result sent to the Master would be ButtonGet Id 529 Type 1002 Flag 0 VALUE1 1 VALUE2 9 VALUE3 0 TEXT Buggs png TEXT LENGTH 9 BOP Get the overall button opacity Syntax BOP vt addr range button states range Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons ...

Page 159: ...nd 2 On state custom event type 1014 Flag Zero Value1 Button state number Value2 Actual length of string Value3 Zero Text String that represents border name Text length Border name length Example SEND COMMAND Panel BRD 529 1 Gets the button OFF state border information The result sent to the Master would be ButtonGet Id 529 Type 1014 Flag 0 VALUE1 1 VALUE2 22 VALUE3 0 TEXT Double Bevel Raised L TE...

Page 160: ...Example SEND COMMAND Panel BWW 529 1 Gets the button OFF state word wrap flag status information The result sent to the Master would be ButtonGet Id 529 Type 1010 Flag 0 VALUE1 1 VALUE2 1 VALUE3 0 TEXT TEXT LENGTH 0 CHR Get the Charging Status value Syntax CHR charging status value Variable Value1 status not charging off 1 charging Value2 current combined battery level DTO Get the Display Time Out...

Page 161: ...tate font type index information The result sent to the Master would be ButtonGet Id 529 Type 1007 Flag 0 VALUE1 1 VALUE2 72 VALUE3 0 TEXT TEXT LENGTH 0 ICO Get the current icon index Syntax ICO vt addr range button states range Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state custom event type...

Page 162: ... bitmap justification information The result sent to the Master would be ButtonGet Id 529 Type 1005 Flag 0 VALUE1 1 VALUE2 5 VALUE3 0 TEXT TEXT LENGTH 0 JSI Get the current icon justification Syntax JSI vt addr range button states range Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state custom ev...

Page 163: ...formation The result sent to the Master would be ButtonGet Id 529 Type 1004 Flag 0 VALUE1 1 VALUE2 1 VALUE3 0 TEXT TEXT LENGTH 0 LOG Dump XML Panel Logs Syntax LOG Variable Value 1 1 which one of multiple events is this 1 based Value 2 5 total number of events required to send this string Value 3 total size in bytes of string Text XML output 1 of 5 MAC Get the current MAC address es Syntax MAC Ret...

Page 164: ...jc master URL Mode Message Log PanelLogs STO Get the shutdown timeout information Syntax STO Shutdown Timeout Value Variable Value1 shutdown timeout value in minutes TEC Get the current text effect color Syntax TEC vt addr range button states range Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On sta...

Page 165: ...uld be ButtonGet Id 529 Type 1008 Flag 0 VALUE1 1 VALUE2 18 VALUE3 0 TEXT Hard Drop Shadow 3 TEXT LENGTH 18 TXT Get the current text information Syntax TXT vt addr range button states range optional index Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state optional index This is used if a string w...

Page 166: ...ton Query Commands Cont VOL Show the Master Volume information Syntax VOL volume value Variable Value1 master volume value WIF Show the Wireless Settings information Syntax Text WAP MAC address SSID Channel Variable Value1 Link Quality percent Value2 Signal Strength percentage ...

Page 167: ...racters Example SEND COMMAND Panel AKB Texas Enter State Pops up the Keyboard and initializes the text string Texas with prompt text Enter State AKEYB Pop up the keyboard icon and initialize the text string to that specified Keyboard string is set to null on power up and is stored until power is lost Syntax AKEYB initial text Variables initial text 1 50 ASCII characters Example SEND COMMAND Panel ...

Page 168: ... with prompt text ENTER PASSWORD AKR Remove the Keyboard Keypad Remove keyboard or keypad that was displayed using AKEYB AKEYP PKEYP AKB AKP PKP EKP or TKP commands Syntax AKR Example SEND COMMAND Panel AKR Removes the Keyboard Keypad BEEP Output a beep Syntax BEEP Example SEND COMMAND Panel BEEP Outputs a beep BRIT Set the panel brightness Syntax BRIT brightness level Variable brightness level 0 ...

Page 169: ...OMMAND Panel PKEYP 123456789 Pops up the Keypad and initializes the text string 123456789 in PKP Present a private keypad Pops up the keypad icon and initializes the text string to that specified Keypad displays a instead of the numbers typed The Prompt Text is optional Syntax PKP initial text prompt text Variables initial text 1 50 ASCII characters prompt text 1 50 ASCII characters Example SEND C...

Page 170: ...string Example SEND COMMAND Panel SWK STARTUPNOW Changes the startup string to STARTUPNOW SWK Change Wakeup string Syntax SWK string Variables string name of wakeup string Example SEND COMMAND Panel SWK WAKEUPNOW Changes the wakeup string to WAKEUPNOW TKP Present a telephone keypad Pops up the keypad icon and initializes the text string to that specified The Prompt Text is optional Syntax TKP init...

Page 171: ...ATE_BUFFER command for one panel and sent directly to another panel Syntax TPAGEON Example SEND COMMAND Panel TPAGEON Turns On page tracking TPAGEOFF Turn Off page tracking Syntax TPAGEOFF Example SEND COMMAND Panel TPAGEOFF Turns Off page tracking VKB Popup the virtual keyboard Syntax VKB Example SEND COMMAND Panel VKB Pops up the virtual keyboard WAKE Force the panel out of screen saver mode Syn...

Page 172: ...thru to the Master Option 5 sends keystrokes directly to the Master via the Send Output String mechanism This process sends a virtual keystroke command VKS to the Master Example 2 SEND COMMAND Panel KPS 0 Disables the keyboard passthru to the Master The following point defines how the parameters within this command work Accepts keystrokes from any of these sources attached USB keyboard or Virtual ...

Page 173: ... buttons to the NetLinx master in the form of a custom event 6 Pass mouse buttons and movement to the NetLinx master in the form of custom events Example SEND COMMAND Panel MPS 0 Passes the mouse input to a connected G4 application VKS Send one or more virtual key strokes to the G4 application Key presses and key releases are not distinguished except in the case of CTRL ALT and SHIFT Refer to theE...

Page 174: ... Shift key down 131 83 F1 132 84 F2 133 85 F3 134 86 F4 135 87 F5 136 88 F6 137 89 F7 138 8A F8 139 8B F9 140 8C F10 141 8D F11 142 8E F12 143 8F Num Lock 144 90 Caps Lock 145 91 Insert 146 92 Delete 147 93 Home 148 94 End 149 95 Page Up 150 96 Page Down 151 97 Scroll Lock 152 98 Pause 153 99 Break 154 9A Print Screen 155 9B SYSRQ 156 9C Tab 157 9D Windows 158 9E Menu 159 9F Up Arrow 160 A0 Down A...

Page 175: ... non volatile Flash image cache 0x0002 Purge RAM image cache 0x0003 Purge both non volatile and RAM image caches Example SEND_COMMAND Panel CPR 3 Purges all images from both primary RAM cache and backup Flash cache CFS Modifies the size of the backup image Flash cache Syntax CFS size in MB Variable size in MB MB of allocated Flash memory Example SEND_COMMAND Panel CFS 12 Modifies the Flash cache s...

Page 176: ...ion time to 2 Days DLD Set the disable cradle LED flag Syntax DLD 0 1 Variables 0 LEDs operate normally 1 Cradle LEDs operate dim setting only Example SEND_COMMAND Panel DLD 1 Sets the cradle LEDs to the dim setting ICM TALK ICM LISTEN Intercom modify command Intercom modify command For backwards compatibility both versions are sup ported In this release however the TALK and LISTEN subcommands are...

Page 177: ...ate 0 Mute Off and 1 Mute On Example SEND_COMMAND Panel MUT 1 Sets the panel s master volume to mute PWD Set the page flip pass word PWD sets the level 1 password only Syntax PWD page flip password Variables page flip password 1 50 ASCII characters Example SEND COMMAND Panel PWD Main Sets the page flip password to Main PWD Set the page flip pass word Password level is required and must be 1 4 Synt...

Page 178: ...ources Adds any and all resource parameters by sending embedded codes and data Since the embedded codes are preceded by a character any character contained in the URL must be escaped with a second character see example The file name field indicated by a F embedded code may contain special escape sequences as shown in the RAF RMF Embedded Codes table below Syntax RAF resource name data Variables re...

Page 179: ...he URL must be escaped with a second character see example The file name field indicated by a F embedded code may contain special escape sequences as shown in the RAF RMF Embedded Codes section on page 166 Syntax RMF resource name data Variables resource name 1 50 ASCII characters data Refers to the embedded codes see the RAF RMF Embedded Codes section on page 166 Example SEND_COMMAND Panel RMF Sp...

Page 180: ...e to refresh also The default value is 0 only download the resource once newest N 0 1 Set the newest file A value of 1 means that only the most recent file matching the pattern is downloaded Note The newest file option only applies to FTP Dynamic Images and only those that have pattern matching as part of their filename Neither newest file nor pattern matching apply to HTTP Dynamic Images When set...

Page 181: ...olution of Current button BN Name of Button Intercom Commands ICE Ends an intercom call Syntax ICE Example SEND_COMMAND Panel ICE Ends a call ICM Modifies an intercom call For backwards compatibility both ICM TALK and ICM LISTEN are supported In this release however the TALK and LISTEN subcommands are ignored The microphone and or speaker are activated based on the initial mode value of the interc...

Page 182: ...transmit to RX UDP port UDP port to receive from initial mode 0 listen or 1 talk or 2 handsfree 0 is the default Examples Example of setting up a handsfree unicast call between two panels send_command TP1 ICS 192 168 0 3 9000 9002 2 send_command TP2 ICS 192 168 0 4 9002 9000 2 Example of setting up a multicast call where the first panel is paging two other panels send_command TP1 ICS 239 252 1 1 9...

Page 183: ...DECLINE CallID Variable CallID The identifying number of the connection Example SEND_COMMAND Panel PHN DECLINE 0 PHN INCOMING Providesincoming call notification Provides incoming call notification and the connection id used for all future commands related to this call The connection id will be 0 or 1 Syntax PHN INCOMING caller number caller name connection id timestamp Variable caller number The p...

Page 184: ...ble or 1 Enable new message count The number of new messages old message count The number of old messages new urgent message count The number of new messages marked urgent old urgent message count The number of old messages marked urgent Example SEND_COMMAND Panel PHN PRIVACY 0 PHN REDIAL Indicates the panel is redialing the number Syntax PHN REDIAL number Variable number The phone number to dial ...

Page 185: ...The identifying number of the connection Example SEND_COMMAND Panel PHN HANGUP 1 PHN HOLD Places the call on hold Syntax PHN HOLD connection id Variable connection id The identifying number of the connection Example SEND_COMMAND Panel PHN HOLD 1 PHN LINESTATE Queries the state of each of the connections used by the SIP device The panel responds with the PHN LINESTATE message Syntax PHN LINESTATE E...

Page 186: ...ETUP DOMAIN domain Variable domain The realm used for authentication Example SEND_COMMAND Panel PHN SETUP DOMAIN asterisk PHN SETUP ENABLE Registers a new user Once the configuration has been updated the ENABLE command should be run to re register the new user Syntax PHN SETUP ENABLE PHN SETUP PASSWORD Sets the user password for the proxy server Syntax PHN SETUP PASSWORD password Variable password...

Page 187: ...x PHN SETUP STUNADDR IP Variable IP The IP address for the STUN server Example SEND_COMMAND Panel PHN SETUP STUNADDR 192 168 223 111 PHN SETUP USERNAME Sets the user name for authentication with the proxy server Syntax PHN SETUP USERNAME username Variable username The user name usually the phone extension Example SEND_COMMAND Panel PHN SETUP USERNAME 6003 ...

Page 188: ...Programming 174 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...

Page 189: ...in the table below Bargraph Text Code Inputs Code Bargraph Multi State Bargraph P Display the current percentage of the bargraph derived from the Adjusted Level Value as it falls between the Range Values Display the current percentage of the bargraph derived from the Adjusted Level Value as it falls between the Range Values V Raw Level Value Raw Level Value L Range Low Value Range Low Value H Rang...

Page 190: ...aracters i e numbers vs characters Limit the number of characters in a text area Suggest proper format with fixed characters Right to Left Required or Optional Change Force a Case Create multiple logical fields Specify range of characters number for each field Limit you to a choice of selections Handle complex input tasks such as names days of the week or month by name Perform complex validation s...

Page 191: ...t Mask Operators change the behavior of the field in the following way Input mask literals To define a literal character enter any character other than those shown in the above table including spaces and symbols A back slash causes the character that follows it to be displayed as the literal character For example A is displayed just as the letter A To define one of the following characters as a li...

Page 192: ...ows from a numerical field the overflow value is added to the previous field on the chain if the overflow character was specified In the above example if the overflow flag was set the first example will place the 1 into the previous logical field and the second example will place 12 in the previous logical field If the overflow field already contains a value the new value will be inserted to the r...

Page 193: ...For example the default port for http is 80 An alternative port could be specified as http www amx com 8080 company info home asp Special escape sequences The system has only a limited knowledge of URL formats in that it transparently passes the URL information onto the server for translation A user can then pass any parameters to the server side programs such as CGI scripts or active server pages...

Page 194: ...Appendix A Text Formatting 180 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...

Page 195: ...e default route for all network traffic will be via the wireless network The wired network connection always takes priority As an example Imagine a panel connected to two networks A B A is the wired network and B is the wireless network If the Master controller is on either of these networks then it will be reached However if the Master controller is on a different network C then determining which...

Page 196: ...he NSA to protect US Government documents classified as Top Secret The AES cipher is the first cipher protecting Top Secret information available to the general public CERTIFICATES CA A certificate can have many forms but at the most basic level a certificate is an identity combined with a public key and then signed by a certification authority The certificate authority CA is a trusted external th...

Page 197: ...of a traditional wired network As a result of identified weaknesses in this scheme WEP was superseded by Wi Fi Protected Access WPA and then by the full IEEE 802 11i standard also known as WPA2 WPA Wi Fi Protected Access WPA and WPA2 is a class of system used to secure wireless Wi Fi computer networks It was created in response to several serious weaknesses researchers had found in the previous WE...

Page 198: ...fidentiality integrity and origin authentication WPA2 implements the full standard but will not work with some older network cards Both provide good security with two significant issues either WPA or WPA2 must be enabled and chosen in preference to WEP WEP is usually presented as the first security choice in most installation instructions in the Personal mode the most likely choice for homes and s...

Page 199: ...s networks today are Microsoft Sever 2003 Juniper Odyssey once called Funk Odyssey Meetinghouse AEGIS Server DeviceScape RADIUS Server Cisco Secure ACS EAP characteristics The following table outlines the differences among the various EAP Methods from most secure at the top to the least secure at the bottom of the list EAP Method Characteristics Method Credential Type Authentication Pros Cons EAP ...

Page 200: ...el then sends a EAP Response Identity message through the WAP to the RADIUS server providing its identity and specifying which EAP type it wants to use If the server does not support the EAP type then it sends a failure message back to the WAP which will then disconnect the panel As an example EAP FAST is only supported by the Cisco server 5 If the EAP type is supported the server then sends a mes...

Page 201: ...essages if any The Certificate Upload Utility recognizes the following certificate file types CER Certificate File DER Distinguished Encoding Rules PEM Privacy Enhanced Mail PFX Normal Windows generated certificate PVK Private Key file Configuring your G4 Touch Panel for USB Communication For a personal computer to establish a connection to a Modero panel via USB the target computer must have the ...

Page 202: ...ce cycles to USB The connection remains RED after changing the communication from Ethernet to USB until the panel is rebooted Once the panel restarts the connection turns a dark green until connected to an active USB cable 6 Press the Back button on the touch panel to return to the Protected Setup page 7 Press the on screen Reboot button to both save any changes and restart the panel Remember that...

Page 203: ...rnet communication or via the USB port direct connection If using an Ethernet connection skip to step 8 6 For a USB connection select the 10 XX XX 1 IP Address which corresponds to the virtual IP Address assigned to the USB connection port on the computer 7 For a USB connection navigate to the Add IP Address field bottom right of the interface and enter a value of 1 greater than the virtual USB IP...

Page 204: ...dually selected by toggling the box next to the Send entry with the Type column selected as a group by clicking on the Check All radio box located at the top of the device IP Address listing 13 When you are ready to send the certificate file to the selected panels click the Send button to initiate the upload Once the Status field for each entry reads Done your upload was successfully completed ...

Page 205: ...Properties dialog 2 Select the Hardware tab and click on the Device Manager button to launch the Device Manager dialog Within the Device Manager dialog the AMX USBLAN device appears under Network Adapters FIG 78 and has a unique name such as AMX USB LAN LINK 2 The number changes depending on which recognized panel is currently connected 3 Confirm that a new USB detection icon FIG 79 appears in the...

Page 206: ...e A to Mini B 5 wire programming cable FG10 5965 to provide communication between the mini USB Program port on the touch panel and the PC This method of communication is used to transfer firmware KIT files and TPD4 touch panel files 1 Verify this direct USB connection Type A on the panel to mini USB on the panel is configured properly using the steps outlined in the previous two sections 2 With th...

Page 207: ...n After installation is complete the exclamation point will disappear If this does not solve your problem 1 Try re installing the latest version of either NetLinx Studio 2 or TPDesign4 The necessary driver is downloaded to the PC as part of the software installation procedure 2 Repeat the above procedures Panel Not in Listed as a Connected Device Symptom My panel is not showing up in the Virtual M...

Page 208: ...e protective cover acts to press on the entire LCD and makes calibration difficult because the user can t calibrate on specific crosshairs when the sheet is pressing on the whole LCD Batteries Will Not Hold or Take a Charge Symptom Batteries will not hold or take a charge and there is no indication of charging on the bargraphs or in the Batteries Setup page To keep the batteries from being damaged...

Page 209: ...t on both the panel and the Wireless Access Point WAP For example if you had your access point set to default WEP key 4 which was 01 02 03 04 05 you must also set the Modero s Default WEP key 4 to 01 02 03 04 05 NetLinx Studio Only Detects One of My Connected Masters Each Master is given a Device Address of 00000 Only one Master can be assigned to a particular System number If you want to work wit...

Page 210: ... button located on the lower left of the panel page enter 1988 into the on screen Keypad s password field and press Done when finished 3 Enter a Device Number value for the panel into the Device Number Keypad The default is 10001 and the range is from 1 32000 Panel Behaves Strangely After Downloading a Panel File or Firmware Symptom After downloading a panel file or firmware to a G4 device the pan...

Page 211: ... the panel fail either the unit has no display or fails to boot passed the AMX logo or does not charge in the MVP WDS follow these steps 1 One person must hold down the blue button on the front of the docking station 2 While the button is held down another person must pull the power to the docking station 3 Reconnect the power ...

Page 212: ...Appendix C Troubleshooting 198 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...

Page 213: ...Appendix C Troubleshooting 199 MVP 8400i 8 4 Modero ViewPoint Touch Panel with Intercom ...

Page 214: ...registered trademarks of AMX AMX reserves the right to alter specifications without notice at any time It s Your World Take Control 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA 800 222 0193 469 624 8000 469 624 7153 fax 800 932 6993 technical support www amx com ...

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