Chapter 7: Administration
Sources
Altiris Helpdesk Solution User Guide
127
Import from Source
Importing large numbers of resources can take a considerable amount of time. For imports of
thousands of resources use the auto-update feature to avoid time-outs and other problems.
Any number of contacts can be imported though computers are licensed. You can only import as
many computers or assets as you have Helpdesk Solution licenses. The software will not allow you
to go over your license limit.
1
Click
Admin>Sources>List source
.
2
Click
Import
next to the source name to import resources.
3
Click
Computers
or
Contacts
to search for resource.
•
Sms Source
: Export computers only.
•
NS Source
: export both contacts and computers.
4
Click
All
or
By name
to search for resource.
5
If you selected
By name
, type a resource name to search for in the box. The “%” wildcard
character is supported and is supplied automatically at the end if omitted.
6
Click
Count
. The
Number of resource matches made
will display below the
Count
button.
7
Click
Import matching resources
or
Create a list of matching resources so I can select the ones I
want.
8
Click
Next
to continue.
9
Click
Import more
to return to the
Import from source page
and import more sources.
Note
The import report page may show the
Number of resources processed
is not the same as the
number shown by the
Count
operation (step 6), this is not an error. The actual number of
resources processed depends on factors not considered during the
Count
operation for
performance reasons nor does it include changes that have take place since the
Count
operation
was performed.
10
Click
Done
when finished.
