Altigen AltiWare ACM 5.2, Administration Manual

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Chapter 19: Hunt Group Configuration
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AltiWare ACM 5.2 Administration Manual
To work with mail management settings, click the Mail Management tab, and select
the hunt group number you want to work with from the Group List .
Figure 3. Huntgroup Configuration, Mail Management tab
Note:
You can use Apply to to apply mailbox settings to one, some, or all huntgroups.
See “Apply to Button” on page 236 for more information on using Apply to .
Disabling a Mailbox
When you disable a mailbox, the normal greeting is played but callers cannot leave
messages.
Synchronizing with Exchange Server
If your system is set up to synchronize with an Exchange Server, you can check the
Enable Exchange Message Synchronization check box to enable synchronization for
voice mails. See “Setting E-mail Messaging Options” on page 75, and “Microsoft
Exchange Integration” on page 347.
Setting E-mail Options
On the Mail Management tab, you can set the e-mail options for the hunt group:
•
E-mail Name —the hunt group’s e-mail name without the @domain. The default e-
mail name is
ext
<hunt group number>, that is, the letters “ext” followed by the
hunt group number. For example, the default e-mail name for hunt group 500 would
be
ext500 .
•
Retrieve Voice Mail by E-mail Client —selected, this sends voice mail to the user’s
e-mail as an attachment. Deselected, voice mail is retrieved as voice mail.