AltiWare ACM 5.2 Administration Manual
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Defining IP Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Defining Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Configuring a Public or Intranet Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Configuring AltiServ Behind NAT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Defining the IP Dialing Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
The Multi-site VoIP Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Creating a Multi-site VoIP Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Declaring Additional Servers for the VoIP Domain. . . . . . . . . . . . . . . . . . . 329
Working with Servers in the Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Adding a Server to a VoIP Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Rejoining a Server to the VoIP Domain . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Managing Domain Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
The Scope of an Extension in the VoIP Domain . . . . . . . . . . . . . . . . . . . . 334
Changing an Extension’s Scope from Local to Global . . . . . . . . . . . . . . . . . 336
Changing an Extension’s Scope from Global to Local . . . . . . . . . . . . . . . . . 337
Relocating a Global Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Configuring Global Least Cost Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
When Information May Be Out of Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
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System Report Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343
System Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
IP Cumulative Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Resetting Cumulative Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
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Microsoft Exchange Integration . . . . . . . . . . . . . . . . . . . . . . . . . .347
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Exchange Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Exchange System Manager Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Installing Outlook 2003/2007 Client on the AltiWare System . . . . . . . . . . . . 355
Enabling the Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Enable Exchange Integration in AltiWare Admin . . . . . . . . . . . . . . . . . . . . . 359
Testing the Exchange Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
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TAPI Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363
Installing the TAPI Proxy Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Setting Up the Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Install the AltiGen TAPI Service Provider on the Client . . . . . . . . . . . . . . . 364
Set Up Phone and Modem Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Set Up Phone Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Testing TAPI Service Provider on the Client System . . . . . . . . . . . . . . . . . 367
Making a Call in Microsoft Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Changing TAPI Configuration Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Summary of Contents for AltiWare ACM 5.2
Page 1: ...AltiWare ACM 5 2 Administration Manual 10 2008 4413 0001 5 2...
Page 14: ...2 AltiWare ACM 5 2 Administration Manual...
Page 38: ...Chapter 2 AltiWare Requirements 26 AltiWare ACM 5 2 Administration Manual...
Page 84: ...Chapter 5 Gateway Management 72 AltiWare ACM 5 2 Administration Manual...
Page 90: ...Chapter 6 Voice Mail Configuration 78 AltiWare ACM 5 2 Administration Manual...
Page 116: ...Chapter 9 Call Recording Configuration 104 AltiWare ACM 5 2 Administration Manual...
Page 120: ...Chapter 10 Application Extension Configuration 108 AltiWare ACM 5 2 Administration Manual...
Page 144: ...Chapter 11 Board Configuration 132 AltiWare ACM 5 2 Administration Manual...
Page 172: ...Chapter 12 Trunk Configuration 160 AltiWare ACM 5 2 Administration Manual...
Page 178: ...Chapter 13 In Call Routing Configuration 166 AltiWare ACM 5 2 Administration Manual...
Page 190: ...Chapter 14 Out Call Routing Configuration 178 AltiWare ACM 5 2 Administration Manual...
Page 222: ...Chapter 15 Extension Configuration 210 AltiWare ACM 5 2 Administration Manual...
Page 230: ...Chapter 16 Setting Up IP Extensions 218 AltiWare ACM 5 2 Administration Manual...
Page 246: ...Chapter 18 Mobile Extension Configuration 234 AltiWare ACM 5 2 Administration Manual...
Page 264: ...Chapter 20 Paging Group Configuration 252 AltiWare ACM 5 2 Administration Manual...
Page 268: ...Chapter 21 Line Park Configuration 256 AltiWare ACM 5 2 Administration Manual...
Page 304: ...Chapter 22 Workgroup Configuration 292 AltiWare ACM 5 2 Administration Manual...
Page 314: ...Chapter 23 Managing and Using MeetMe Conference 302 AltiWare ACM 5 2 Administration Manual...
Page 358: ...Chapter 26 System Report Management 346 AltiWare ACM 5 2 Administration Manual...
Page 382: ...Chapter 28 TAPI Integration 370 AltiWare ACM 5 2 Administration Manual...
Page 398: ...Chapter 29 Tools and Applications 386 AltiWare ACM 5 2 Administration Manual...
Page 422: ...chapnum 410 AltiWare ACM 5 2 Administration Manual...
Page 426: ...chapnum 414 AltiWare ACM 5 2 Administration Manual...
