Altigen AltiWare ACM 5.2, Administration Manual

Page: 107 / 436

Chapter 8: Multilingual Configuration
AltiWare ACM 5.2 Administration Manual 95
All feature codes are enabled, by default. The default feature profile name is “0-System.”
Lastly, the extension user must have a feature profile assigned to him that includes #12.
This is done on the Extension Configuration > General tab.
To assign feature code #12 to an extension:
1. On the PBX > Extension Configuration > General tab, select the extension.
2. In the “Personal Information” panel of the General tab, assign a Feature Profile
that includes #12.
Using DNIS to Set the Language
If your company has multiple phone numbers, you can configure AltiWare to direct a
caller to prompts in a selected language based on the phone number the caller has
dialed.
To direct specified DNIS calls to a selected-language AA or extension:
1. Select PBX > In Call Routing Configuration > DNIS Routing tab .
2. Click the Add button to add a number.
3. Select where you want to route callers who have dialed that number.
4. Select the appropriate language from the
Language Setting drop-down list.
5. Click Apply .
Allows extension
user to specify his
extension’s
language setting
using #12