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LG CS Academy

LG CS Academy

User’s Guide

v1.0

Contents

Training

Resources

Catalog

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Summary of Contents for CS Academy

Page 1: ...LG CS Academy LG CS Academy User s Guide v1 0 Contents Training Resources Catalog ...

Page 2: ...Center Customer Service and Part Sales 1 800 243 0000 Technical Support and Part Sales 1 800 847 7597 USA Website www lgusa com Customer Service Website us lgservice com B2B Service Website aic lgservice com Training Website www LGCSAcademy com ...

Page 3: ...Contents Introduction 2 Login 3 Site Layout 4 Catalog Search 5 Product Resources 7 Training Courses 9 Course Player 10 Profile 11 System Settings 12 Course Catalog 15 Product Resources Catalog 19 1 ...

Page 4: ...structors ready to walk you through each lesson step by step Integrated learning sessions combine the best of both worlds allowing time flexibility while also incorporating the benefit of a live person at certain times You can enroll in the offering that works best with your learning style and schedule or add the event to a list for later attention Convenient search functions allow you to search f...

Page 5: ... Password field are case sensitive Make sure that you enter these fields correctly Please note pressing enter after typing the password will not activate the login request You must either click the Login button or press the Tab key twice then press Enter If your Login does not work you have forgotten your password or if you need a Login ID please Email csacademy lge com or call 256 774 4051 Login ...

Page 6: ...courses r Calendar Select to view and make personal schedules s Profile Select to view and edit personal information t Search Catalog Used to search the entire catalog based on entered keywords u Browse Catalog Quick links to section of the course catalog v My Learning Display of the coursed complete and enrolled in w Announcements Displays messages from the LGCSA staff n o p q r s t u w Site Layo...

Page 7: ... For example vision includes supervision envision etc 2 You can find a course by selecting categories There are two major types of courses Training and Product Resources covering Brown Goods White goods PC Products and Wireless Product Resource pages are not actual training courses Instead they are sections that provided all manuals and support materials for a given model number Catalog Search 5 ...

Page 8: ...esults will be on addition page s p Training Course found Title of course is displayed as a link for additional information q Enroll button Will enroll in the course and the course will display on the home page in the Recently Accessed Learning field r Product Resource found This is not a training course Product resource pages are links to documents s Play button Click the Play button to go to the...

Page 9: ...This link is for internal users only and is not accessible to users not employed by LG Electronics Alabama Inc Other useful direct links may be found in this section as well r Warranty The blue WARRANTY is a direct link to the Warranty Page of this selected product A brief description of the warranty terms can be found in this field The actual Warranty Page will take precedent over this field if t...

Page 10: ... Setup Guide A link to the Quick Setup Guide PDF document if available for the selected product This link may also be for an EZ Manual Rear Image A link to the Rear Panel and Connections section of the Owner s Manual for the selected product or in some cases an image of the connections Remote Image A link to either a drawing picture of the Remote Control or the sections of the Owner s Manual cover...

Page 11: ...oll in a course s Outline field displays the individual sections of the course t Points field displays the number of credit points for the course Note Once you have enrolled in a course the display will be shown as below n o p q r s t u v w u Highlighted Outline section displays the resume point of the course v Play Button will open the course player w Unroll button will remove you from the course...

Page 12: ... files documents etc Outline Displays the Course Outline and progress Rate Rate and review the course s Previous Next Move one step forward or backward in the topic tree Outline t Home Return to Learner Home Click Home at the end of the course u Detach Navigator Detaches the Side Frame into a separate window v Help Shows player help Course Player n o p q r s t u v Outline Frame Status Indicators T...

Page 13: ... This field cannot be changed except by Admin q First Last Name Enter your First Last Name or Business Name For Mailing Address r Email A valid Email address must be entered in this field s Nickname This is an optional field may be used for an individual s name when Business name is entered in the Name fields t Password You may change your password using these fields u Password Challenge Enter a Q...

Page 14: ...mmend the following 2 Stop any types of pop up blocking functions A For Microsoft Internet Explorer Select Tools Pop up blocker Pop up blocker settings menu from your Internet Explorer toolbar Add www lgcsacademy com and ln lge com to Allowed sites B For Mozilla FireFox Select Tools Options Web Features Uncheck Block popup windows Or add www lgcsacademy com and ln lge com to Allowed sites list C F...

Page 15: ...lect Override automatic cookie handling Select Accept under both First party Cookies and Third party Cookies Select Always allow session cookies 3 Set Internet Security Level to Medium Select Tools from the browser menu Select Internet Options Select the Security tab Set the Internet Security Level to Medium 4 Set default JVM to Sun s Java Select Tools from the browser menu Select Internet Options...

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Page 17: ...ory 5 points LCD TV PAL NTSC Chassis with LCD Screen This material is about the general system contents and function of LCD TV This is a training course from the Korean Factory 5 points 15LW1R Wireless LCD TV Training Introduction training on the 15LW1R Wireless LCD TV 3 points Nick Foster LCD MD Optic Engine Repair 1 0 Instructions on repairing the Optic Engine of LCD MD TV s with Green line at t...

Page 18: ...Firmware Update Method via Memory Card Instructions for updating the firmware of the 50PY2DR using supplied Memory Card Updates the unit to firmware version 03 11 01 2 points John Ferguson 60PY2DR Firmware Update Method via Memory Card Instructions for updating the firmware of the 60PY2DR using supplied Memory Card Updates the unit to firmware version 03 07 01 2points John Ferguson DVD Player Upda...

Page 19: ...ndows Media Player 5 points Calvin Thompson Mayflower Washer Installation Video 15 minute installation video for LG Washing Machines WMV file requiring Windows Media Player 5 points Calvin Thompson Mayflower Washer Introduction Video 8 minute video introducing and featuring the Mayflower Line of LG Washing Machines WMV file requiring Windows Media Player 5 points Calvin Thompson Over the Range Mic...

Page 20: ...Course Catalog 18 ...

Page 21: ...30 HD SAT520 HDV420 LSS 3200A LST 3100A LST 3410A LST 3510A LST 4200A LST 4600A LRM 519 Audio Systems LGAV410 LMG340 LX 140 LCD TV 15LA6R 15LW1R 17LX1R 20LA6R 23LX1RV 23LX2R 26LX1D 26LX2D 32LP1D 32LX1D 32LX2D 37LP1D 42LP1D DU 30LZ30 DU 37LZ30 DU 42LZ30 KU 17WDVD L10V22 L10V34H L10V34S L13V36 L15V24S L15V26 L15V26B L15V26C L15V26D L15V36 L17W36 L17W36DVD L20V26 L20V26C L20V36 L23W36 L27W46 L30W26 L...

Page 22: ...PM11 MU 42PM12 MU 42PZ11 MU 42PZ15 MU 42PZ41 MU 42PZ90 MU 50PM10 MU 50PZ41 MU 50PZ90 MU 60PZ11 MU 60PZ12 MU 60PZ90 P40V22 P40V24 P42W22 P42W24 P42W34 P42W46 P50W26 P50W28 P50W38 P60W26 P60W38 RU 42PX11 RU 42PZ61 RU 42PZ71 RU 42PZ90 RU 50PZ61 RU 60PZ61 Z42PX2D 50PX4DR RPTV R40W46 R45W46 R45W47 R49W36 R50V26 R50W46 R50W47 R56W28 R56W36 R57W46 R57W47 R60V26 R65W28 20 ...

Page 23: ...TN22320xx LRTN22324xx LRTN22330xx LRTP0931xx LRTP1231xx LRTPC1831xx LRTPC2031xx Dryer DLE0332W DLE2512W DLE2514W DLE2532W DLE3777W DLE5932xx DLE5977xx DLG0332W DLG2522W DLG2524W DLG2532W DLG3788W DLG5932xx DLG5988xx Washer WD 3243RHD WD 3245RHD WD 3274RHD WM0532HW WM1812CW WM1814CW WM1832CW WM2032xx WM2042CW WM2075CW WM2077xx WM2277XX WM2411HW WM2432HW WM2442HW WM2677xx WM3431xx WM3632HW WM3677HW ...

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Page 26: ... 2005 LGEAI ...

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