Symantec ALTIRIS DEPLOYMENT SOLUTION 7.1 - FOR DELL SERVERS V1.0 Manual Download Page 1

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Altiris™ Deployment Solution
for Dell Servers from
Symantec

Version 7.1

Summary of Contents for ALTIRIS DEPLOYMENT SOLUTION 7.1 - FOR DELL SERVERS V1.0

Page 1: ...Altiris Deployment Solution for Dell Servers from Symantec Version 7 1 ...

Page 2: ...ORIMPLIEDCONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BELEGALLYINVALID SYMANTECCORPORATIONSHALLNOTBELIABLEFORINCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR USE OF THIS DOCUMENTATION THE INFORM...

Page 3: ...Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 http www symantec com ...

Page 4: ...hat provides rapid response and up to the minute information Upgrade assurance that delivers automatic software upgrade protection Global support that is available 24 hours a day 7 days a week Advanced features including Account Management Services For information about Symantec s Maintenance Programs you can visit our Web site at the following URL www symantec com techsupp Contacting Technical Su...

Page 5: ...e Customer service information is available at the following URL www symantec com techsupp Customer Service is available to assist with the following types of issues Questions regarding product licensing or serialization Product registration updates such as address or name changes General product information features language availability local dealers Latest information about product updates and ...

Page 6: ...d countermeasures to prevent attacks before they occur Symantec Early Warning Solutions These services remove the burden of managing and monitoring security devices and events ensuring rapid response to real threats Managed Security Services Symantec Consulting Services provide on site technical expertise from Symantec and its trusted partners Symantec Consulting Services offer a variety of prepac...

Page 7: ... Dell server 19 Adding a certificate trust list to IIS 21 Chapter 4 Creating tasks and jobs on Dell servers 23 About deployment tasks and jobs for Dell servers 23 About DTK tasks for Dell servers 24 About Lifecycle Controller tasks for Dell servers 25 Creating a deployment task for a Dell server 26 Viewing a log file for a task 27 Chapter 5 Configuring BIOS DRAC and RAID 29 About configuration fil...

Page 8: ...ation without PXE 37 Open access to drivers task type 39 Copy Dell WinPE ISO to Vflash task type 40 Boot to ISO on Vflash task 40 Boot to Dell ISO on network task 41 Copy Windows 2008 SOI drivers task 41 Close access to drivers task 42 Modifying the answer file 42 Index 45 Contents 8 ...

Page 9: ...ks can configure your BIOS interfaces DRAC Dell remote access controller cards and RAID systems You can also create a task to define dynamic types of RAID configurations You can install an operating system using a scripted install or image and update hardware configurations See About deployment tasks and jobs for Dell servers on page 23 You can also use Deployment Solution for Dell to remotely pro...

Page 10: ...jobs For more information see the DeploymentSolutionHelp You can access this guide from the Symantec Management Console on the Help Documentation Library menu Introducing Deployment Solution for Dell Servers About Deployment Solution for Dell Servers 10 ...

Page 11: ... a Dell server Installing WinRM Using Deployment Solution for Dell Servers You can use Deployment Solution for Dell in many ways to manage your Dell servers You can also perform a scripted OS installation See Performing a scripted OS installation without PXE on page 37 Table 2 1 describes one way you can use Deployment Solution for Dell to manage your Dell servers 2 Chapter ...

Page 12: ...ng on page 17 If you don t want to provision your Dell servers skip to Step 5 Optional Use provisioning to set up your servers Step 2 WinRM lets you communicate with the DRAC card on each of your servers It is Microsoft s standard for remote management and allows administrators to remotely execute and manage Windows computers You must install WinRM to use some of the provisioning tasks that are pr...

Page 13: ... zero touch functionality to remotely set up any servers in your environment See About zero touch provisioning on page 17 See Provisioning a Dell server on page 19 For more information view topics about combining tasks into jobs in the Deployment Solution Help Combine your tasks into jobs Step 6 Creating a PXE pre OS image for a Dell server Pre boot eXecution Environment PXE is an environment that...

Page 14: ...rver 1 In the Symantec Management Console on the Settings menu click All Settings 2 In the left pane expand the Settings DeploymentandMigration Symantec Boot Services PXE folders 3 Click Preboot Configurations 4 In the right pane click Add 5 On the Add Preboot Configuration page enter a name and description for your pre OS configuration 6 Select the WinPE operating system from the drop down menu 7...

Page 15: ...erver For more information about installing WinRM on site servers see https kb altiris com article asp article 52114 p 1 WinRM sends tasks or commands to your server s DRAC using the WS MAN protocol See Creating provisioning credentials on page 18 For example WinRM tells the DRAC to reboot to a network ISO and unpack and attach drivers for an OS scripted installation See Provisioning a Dell server...

Page 16: ...Getting started with Deployment Solution for Dell Servers Installing WinRM 16 ...

Page 17: ...asks See Using Deployment Solution for Dell Servers on page 11 See Creating provisioning credentials on page 18 See Provisioning a Dell server on page 19 Zero touch provisioning works in the following manner You plug in your server The DRAC card on your server starts up finds the Deployment Solution for Dell provisioning Web site and identifies itself as a new DRAC The Web site sends commands back...

Page 18: ... a network ISO and provisioning your servers See if core documentation talks about enabling the WSMan task handler policy See Using Deployment Solution for Dell Servers on page 11 To create provisioning credentials 1 In the Symantec Management Console on the Home menu click Notification Server Management First Time Setup 2 Under Deployment Solution for Dell Servers click Create a WS Man credential...

Page 19: ...tials Dell and runs the new server job task When that server starts up Deployment Solution already knows about it and can assign it the proper credentials and run the specified tasks on it You can define the default behavior for every new server or specify a different behavior for every service tag After you define the provisioning behaviors a table displays in the middle of the task page and cont...

Page 20: ...ials for each server and the different tasks that run on each server For example service tag X gets credentials Y and runs the Windows OS installation task If the service tag of a new server doesn t match a service tag on the list it is ignored and not provisioned 5 Enter the default DRAC credentials You can select existing credentials from the drop down list or click the ellipses icon to view add...

Page 21: ...a Dell server on page 19 To add a certificate trust list to IIS 1 From Windows click Start Administrative Tools Internet Information Services IIS Manager 2 In the left pane expand the Web Sites folder 3 Right click Dell Provisioning and then click Properties 4 In the Dell Provisioning Properties window click the Directory Security tab 5 Under Secure communications click Edit 6 Ensure that the Enab...

Page 22: ...16 In the Certificate Trust List wizard succeeded dialog click OK 17 Click OK to finish Provisioning Dell servers Adding a certificate trust list to IIS 22 ...

Page 23: ...duled and run See Using Deployment Solution for Dell Servers on page 11 Jobs are a combination of tasks Each job can be assigned to specific servers and each job specifies the order in which each task runs For example you can create and run several tasks to perform a scripted OS installation SOI job See Performing a scripted OS installation without PXE on page 37 Deployment Solution for Dell provi...

Page 24: ...uration files on page 29 About DTK tasks for Dell servers Deployment Solution for Dell provides several predefined task types under the DTK folder See About deployment tasks and jobs for Dell servers on page 23 The Simple tasks limit the options that you can change However you don t need to know the exact command or any of the configuration file information for each option The Advanced tasks captu...

Page 25: ...isks on your server and then configure any of those drives See Configure RAID Advanced task type on page 33 Configure Dell Server RAID Advanced You can use a drag and drop tool to define multiple RAID configurations See Defining rules for RAID configurations on page 34 ConfigureDellServerRAIDwith Rules About Lifecycle Controller tasks for Dell servers Deployment Solution for Dell provides several ...

Page 26: ...embedded on the Lifecycle Controller See Open access to drivers task type on page 39 See Close access to drivers task on page 42 Open Access To Drivers Before you perform a scripted OS installation you can copy the drivers from the DRAC controller to the RAM drive This action resolves the issue that Windows does not boot correctly if the drivers are present See Copy Windows 2008 SOI drivers task o...

Page 27: ... pane click Create a new job or task You can also right click any folder in the left pane and click New Task 3 On the CreateNewJoborTask page in the left pane expand the Deployment and Migration Dell Servers folders 4 Expand either the DTK folder or the Lifecycle Controller folder For the DTK folder you can choose tasks from the following folders BIOS DRAC RAID 5 Click one of the tasks that are li...

Page 28: ...urations on the server with command B Command B returned output O which contains the output and any error messages Step 4 Configure the RAID by running command C Command C returned output P which contains the output and any error messages The entire process took S number of seconds To view a log file for a task 1 From the Symantec Management Console on the Manage menu click Jobs and Tasks 2 In the...

Page 29: ...type of Dell server inventory automatically runs every time that server boots to the Dell WinPE environment A new DRAC configuration BIOS configuration and RAID configuration file is then stored on the associated Notification Server Those configuration files are then stored in the CMDB For example if you have a new server you might PXE boot it to WinPE if the server isn t known to Deployment Solut...

Page 30: ...s See Configure BIOS Simple task type on page 31 See About configuration files on page 29 This task supports tokenization You can use tokens in the configuration file Tokens are a text substitution for the information that is stored in the CMDB For example COMPNAME Deployment Solution for Dell queries the CMDB for the information that matches any tokens in your configuration file Those tokens are ...

Page 31: ...AC configurations Most DHCP servers also let you make static assignments for specific servers If you want to assign a specific IP address directly in the configuration file select the static option However you should also reserve those IP ranges on your DHCP server to ensure that you won t have conflicts You can change the following BIOS settings Asset Tag Enter up to 10 characters to identify the...

Page 32: ...k contains the following options Only execute on systems whose DRAC firmware version matches Select this option to run on the servers that have a matching DRAC firmware version For example version 1 30 Firmware is the Dell software that is installed on the DRAC that lets you communicate with the server Think of it as the operating system for your DRAC Only execute on systems whose DRAC type matche...

Page 33: ...learing the DRAC logs Configure RAID Advanced task type This task lets you configure any disks on your server See About configuration files on page 29 You can capture two files The first file lists the hardware on your server and contains information about that hardware For example the file lists each drive that exists what type of controllers exist and the size of each drive The second file lists...

Page 34: ... configuration files on page 29 Your RAID controllers are configured according to the order that you add them in the RAID tool This order might be different from the order that they display in the graphical representation on the Configure RAID Controllers page The RAID tool is supported officially only on Internet Explorer 8 The task window graphically represents the server configuration rules tha...

Page 35: ... RAID click the arrow icons in the right panel 5 Optional Drag another RAID type to the right panel and configure that RAID in a similar manner 6 To add controllers select the Multi controllermatching option at the bottom of the left panel This option displays a graphical representation of the controllers on your server and enables the Add and Remove options It also enables the arrow icons at eith...

Page 36: ...e your progress and view the corresponding icon 9 To restrict this rule to servers that have the same number of controllers that you define click Advanced at the bottom of the left panel For example you have two controllers defined If this option is not selected any new servers must have exactly two controllers for this rule to match If you enable this option the new servers must have at least two...

Page 37: ...OI drivers task Close access to drivers task Modifying the answer file Performing a scripted OS installation without PXE You can perform a scripted OS installation SOI on your Dell servers without using PXE by creating and running several different tasks See About deployment tasks and jobs for Dell servers on page 23 If you perform a 64 bit installation you must boot into the 64 bit environment be...

Page 38: ...ee Copy Dell WinPE ISO to Vflash task type on page 40 Copy the Dell specific WinPE ISO to Vflash Step 3 You can boot your server to the ISO that you copied to Vflash and then skip to Step 6 See Boot to ISO on Vflash task on page 40 Boot to the ISO that is on Vflash Step 4 You can boot your server to the ISO that is on the network See Boot to Dell ISO on network task on page 41 Boot to the Dell spe...

Page 39: ...llation SOI and is a workaround for a known issue between Dell drivers and Microsoft processes If you try to perform a SOI the drivers presence on the DRAC crashes the installation As a workaround you can open the drivers copy them from their current location into a WinPE environment and then close the drivers If you now start the installation the Microsoft processes cannot see those drivers and t...

Page 40: ...select a Dell WinPE for a 32 bit 64 bit or Linux operating system Advanced Script tab You can choose to save the script output with the task status Run options tab You can choose to allow other tasks to run while this task is running You can also choose to end the task after the number of minutes that you specify The default is 30 minutes Boot to ISO on Vflash task This task type lets you boot to ...

Page 41: ...ity that Deployment Solution for Dell specifically provides If you boot to Windows you can use the same functionality as if you PXE booted to WinPE You can access this task type from the Create New Job or Task page See Creating a deployment task for a Dell server on page 26 This task contains the following options You can select a Dell WinPE for a 32 bit 64 bit or Linux operating system Advanced S...

Page 42: ...shes the installation As a workaround you can open the drivers copy them from their current location into a WinPE environment and then close the drivers If you now start the installation the Microsoft processes cannot see those drivers and the installation completes successfully See Performing a scripted OS installation without PXE on page 37 You can access this task type from the Create New Job o...

Page 43: ...le add the following section settings pass offlineServicing component name Microsoft Windows PnpCustomizationsNonWinPE processorArchitecture ProcessArchitecture publicKeyToken 31bf3856ad364e35 language neutral versionScope nonSxS xmlns wcm http schemas microsoft com WMIConfig 2002 State xmlns xsi http www w3 org 2001 XMLSchema instance DriverPaths PathAndCredentials wcm action add wcm keyValue 1 P...

Page 44: ...Performing a scripted OS installation Modifying the answer file 44 ...

Page 45: ...about configuration files 29 about zero touch provisioning 17 creating provisioning credentials for server 18 creating PXE preboot image for server 13 Deployment Solution for servers overview 9 installing WinRM for server 15 job scripted OS installation without PXE 37 modifying answer file 43 provisioning server 19 task boot to network ISO 41 boot to Vflash ISO 40 close driver access 42 configurin...

Page 46: ...ve defining with RAID tool 34 driver close access task 42 copy task 41 modifying location for Dell 43 open access task 39 DTK about tasks 24 creating task 26 task configuring BIOS advanced 30 configuring BIOS simple 31 configuring DRAC advanced 32 configuring DRAC simple 32 DTK continued task continued configuring RAID advanced 33 configuring RAID with rules 34 E error viewing for Dell servers 27 ...

Page 47: ... 40 close driver access 42 configuring BIOS advanced 30 configuring BIOS simple 31 configuring DRAC advanced 32 configuring DRAC simple 32 configuring RAID advanced 33 configuring RAID with rules 34 copy drivers 41 copy ISO to Vflash 40 creating for Dell server 26 creating WS MAN provisioning credentials for Dell server 18 Dell server 23 task continued open driver access 39 provisioning Dell serve...

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