ABL eM4 Twin Installation Manual Download

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| Error resolution and maintenance

Code Error description

Effect

Action

F7,

Controller pilot signal out of
valid range

Charging not possible

Disconnect the charging connector from the
EV and reconnect it

Use a different charging cable

Perform restart by pressing reset push button
(< 3 seconds)

Overcurrent detected

Charging not possible

Disconnect the charging connector from the
EV and reconnect it

Perform restart by pressing reset push button
(< 3 seconds)

Get EV checked by specialist workshop

F11

Contactor/relay does not
close

Charging not possible

Disconnect the charging connector from the
EV and reconnect it

Perform restart by pressing reset push button
(< 3 seconds)

F13

Control by default at termi-
nal

EN1

Reduced charging current

Check setting for external load shedding in

ABL Configuration App

Check external control unit (e.g. FNN control
box or similar)

F14

Overtemperature

Charging not possible or
reduced charging current

Ensure better cooling of the wallbox at the
installation site

F15

Phase imbalance detected

Reduced charging current

Disconnect the charging connector from the
EV and reconnect it

Disconnect the charging plug from the charg-
ing socket of the wallbox and reconnect it

Limit the maximum charging current to 16 or
20 A in the

ABL Configuration App

F32

Internal communication
error

Charging not possible

Perform restart by pressing reset push button
(< 3 seconds)

F33

[...]

F35

Update error

Charging still possible

Update the wallbox’s software using the

ABL

Configuration App

F36

RFID error

Charging may not be
possible

Perform restart by pressing reset push button
(< 3 seconds)

F40,

F41

Meter time-out

Charging not possible or
reduced charging current

Perform restart by pressing reset push button
(< 3 seconds)

F48,

F49

Mains voltage error

Reduced charging current

Check the installation and mains connection
of the wallbox

F50

Internal communication
error

Charging not possible

Perform restart by pressing reset push button
(< 3 seconds)

F51

No WLAN/LAN connection
available

Charging possible

Check WLAN coverage on site

Check LAN cabling

Perform restart by pressing reset push button
(< 3 seconds)

Summary of Contents for eM4 Twin

Page 1: ...Article No 0301501_EN_a Wallbox eM4 Twin Installation manual EN...

Page 2: ...ontact ABL GmbH Albert Bu ttner Stra e 11 91207 Lauf an der Pegnitz Germany 49 0 9123 188 0 49 0 9123 188 188 info abl de www ablmobility de Customer Service 49 0 9123 188 0 www ablmobility de de serv...

Page 3: ...oup 31 Conversion from 3 to 1 phase operation of the Wallbox eM4 Twin 32 Data cable connections 33 Connecting a control cable in accordance with VDE AR N 4100 34 Preparing and installing the LTE USB s...

Page 4: ...ications 62 Standards and guidelines 64 Trademarks 65 Data cable recommendations 65 Definitions 65 Copyright and disclaimer 66 Disposal advice 66 Dimensions 66 CE certification and compliance declarat...

Page 5: ...nge as well as about separately available accessory compo nents on our website at www ablmobility de en Please visit https www ablmobility de en Intended use The Wallbox eM4 Twin is the ideal solution...

Page 6: ...Sections marked with this symbol indicate further hazards that may result in damage to the product or to other connected components Actions marked with this symbol must be carried out with special ca...

Page 7: ...ce and knowledge of the relevant standards to assess and carry out the described work steps and to recognise and avoid any hazards Guidelines and regulations Electrical installation and testing must b...

Page 8: ...locked when in use All authorised users must be aware of the unlock position of the key To disconnect the product completely from the electricity grid the power supply must be interrupted using the u...

Page 9: ...l data is available in the appendix from page 62 Identifying your wallbox The model variant of the Wallbox eM4 Twin can be unambiguously identified on the rating plate located on the inside of the hou...

Page 10: ...cable area The supply cable area has three large grommets for inserting a power line from above below or behind marked A B and C on the drilling template A medium sized grommet which is located direct...

Page 11: ...essories from ABL see Accessories on page 20 NOTE Compatibility with RFID transponders The Wallbox eM4 Twin supports the following RFID transponders Mifare Classic Mifare mini Mifare DESFIRE EV1 Mifar...

Page 12: ...to each wallbox to ensure an even load on the phases see Electrical connection of the wallbox on page 30 Communication module The communication module provides a LAN interface for data cabling and a...

Page 13: ...n Once the setup has been completed in the ABL Config uration App and transferred to the wallbox the LEDs light up white one after the other in a clockwise direc tion until finally the entire LED ring...

Page 14: ...ustration Right hand charge point Malfunction If an error has occurred during operation the status in dicator pulses red The right half of the status indicator is assigned to the right hand charge poi...

Page 15: ...this particular charge point This line is not switched B Current electric energy consumed In this state the second line shows the active energy in kWh that has been drawn so far during the active char...

Page 16: ...astructure If you want to use an existing network infrastructure for communication within a charging group and or with a backend you will need to contact an IT administrator in advance to plan the int...

Page 17: ...M4 Twin Extender 2 are connect ed to a local router 3 via their LAN interfaces Each wallbox must be assigned its own IP address via the router either automatically via DHCP or manually Communication b...

Page 18: ...end via LAN The Controller can communicate with an Internet connected network via its LAN interface The connection is made via one Ethernet cable Cat5 or better per wallbox which is routed into the wa...

Page 19: ...addition to switching the two charge points on and off there is also the option to limit the maximum current set for charging via two further externally wired resistor values Position Resistance 10 Ma...

Page 20: ...of the eM4 Twin also include reev ready installation kit 1 pc Controllers only LTE USB stick with SIM card for communication with the reev backend 1 pc NOTE Checking the components included Check imme...

Page 21: ...ast concrete foundation for installing the mounting pole POLEMH3 or POLEM4 Twin h 650 mm w 430 mm d 190 mm 100000191 100000237 POLE Slim compact galvanised sheet metal mounting pole for the outdoor in...

Page 22: ...of 10 individual locks with the same closure without group key 10 pcs 100000224 100000230 Pack of 10 individual locks with different closures with one group key 7 pcs You can find further information...

Page 23: ...stallation site requirements The Wallbox eM4 Twin is suitable for installation in enclosed spaces such as garages as well as in outdoor areas such as company car parks Please note however that the per...

Page 24: ...at the length of the data and control cables from the tapping point router switch ripple control receiver VDE FNN control box etc must not exceed 30 metres Tools and accessories required For mechanica...

Page 25: ...s the LTE USB stick is already pre installed in the wallbox and fixed there The SIM card for communication with the reev backend is inserted in the LTE USB stick ex works In addition you will need the...

Page 26: ...ons e g in multi storey car parks A C B C B This inlet is intended for flexibly routing the pow er line over the lower edge of the housing C This inlet is intended for direct insertion of the power li...

Page 27: ...As a matter of principle the electrical supply cable in the domestic power distribution must be switched off for the entire duration of mechanical and electrical installation The connection to the pow...

Page 28: ...able at least 130 mm 2 Using the spirit level align the drilling template lev el and plumb on the mounting surface 3 With the pencil mark the fixing points in the mounting position 4 Pre drill the mar...

Page 29: ...cally from the wallbox This procedure is described in the section Replacing the housing cover on page 56 3 Feed the power line and if necessary the data cable into the wallbox through the correspondin...

Page 30: ...n the wallbox and if present in the domestic power distribution Proceed as follows to connect the power line inside the wallbox 1 Shorten the power line to the required length for the terminal block u...

Page 31: ...llbox 1 4 7 etc Wiring diagram Wallbox 2 5 8 etc Wiring diagram Wallbox 3 6 9 etc L1 L2 L3 N L1 L2 L3 N PE 1 L1 L2 L3 N L2 L3 L1 N PE 2 L1 L2 L3 N L3 L1 L2 N PE 3 Wallbox eM4 Twin 1 eM4 Twin 2 eM4 Twi...

Page 32: ...at the power supply cable remains disconnected from the electricity grid Deactivate the RCCBs in the wallbox and if present in the domestic power distribution Proceed as follows to convert the Wallbox...

Page 33: ...al block Cable colour Power module Brown Brown Left hand charge point Black Right hand charge point Black Black Left hand charge point Grey Right hand charge point Grey Grey Left hand charge point Bro...

Page 34: ...d conductor 0 5 to 1 5 mm stripping length 9 mm Fine stranded conductor 0 5 to 1 5 mm 0 5 to 1 0 mm with ferrules stripping length 9 mm Proceed as follows to connect the control cable to the Wallbox e...

Page 35: ...box eM4 Twin Reset NOTE SIM card format compatibility The LTE USB stick supplied is designed for the micro SIM card format 12 15 mm If the backend operator sup plies a different card format mini or na...

Page 36: ...icator does not give any visual feedback check the upstream RCCB and MCB in the domestic power distribution as well as the RCCB of the Wallbox eM4 Twin protected by the RCCB flaps see Interior and sid...

Page 37: ...ion is com plete and dispose of them properly WARNING Carrying out all necessary tests for start up After setting up via the ABL Configuration App you must carry out all the tests prescribed for the i...

Page 38: ...following operating systems on a mobile device Platform Operating system Link Apple iOS 15 or higher iPadOS 15 or higher Apple App Store Android Android 10 or higher Google Play Store Alternatively yo...

Page 39: ...vely consenting to these If required you can access save and print the Terms and Conditions and Privacy Policy in text form PDF via the respective links NOTE Selecting the user language You can switch...

Page 40: ...connection You can find further information on page 42 NOTE Access to the app s help system You can access the app s help system via the button which is displayed in the top right hand corner of the...

Page 41: ...ontinue configuring the wallbox After setting up the access password you can now start configuring the operating mode you selected in step 4 NOTE Access to wallbox configuration You can use the passwo...

Page 42: ...lbox with the app When operat ing without a connection to the infrastructure network communication is pos sible in the vicinity of the wallbox via its internal WLAN interface Max load per charging poi...

Page 43: ...e the maximum available static charging power is distributed evenly to all charge points in the charging group Dynamic load management Set up the dynamic adjustment of the charging currents here takin...

Page 44: ...ess for a charge point provided a vehicle is connected Lock charging cable Permanently lock the connected charging cable in the charging socket of the wallbox and unlock it again at a later date Monit...

Page 45: ...he charging cable of the wallbox and the vehicle s charging inlet Open the charging inlet at the vehicle and plug in the charging connector Open the charging socket lid on the wallbox and plug in the...

Page 46: ...n the wallbox emits two further short sound signals and activates the charging operation If the authorisation is not successful the status indicator for the charge point lights up orange for a short p...

Page 47: ...r ation in process is displayed dynamically via the blue status indicator for the charge point When the charging operation is complete it is automatically terminated by the vehicle and the status indi...

Page 48: ...her down the web page to access the different help sections Quick support In this section you will find answers to key questions and topics such as KfW funding pro grammes power adjustment of a wallbo...

Page 49: ...charging socket Then plug the charging connector back into the vehicle s charging port first and then the charging plug into the wallbox s charging socket Check the charging cable and replace it if re...

Page 50: ...ed and flip it up 2 Locate and press the push button engraved T The RCCB must now trip and flick its pivot lever into the centre position T 1 0 1 0 1 0 3 Now flip the toggle switch first to the 0 posi...

Page 51: ...ey supplied and flip them up 3 In addition flip the pivot levers of both RCCBs to the 0 position 1 0 1 0 4 Close the RCCB flaps again and lock them with the key The Wallbox eM4 Twin can now be dismant...

Page 52: ...ill need to create a support ticket in the Service Support Spare parts section of the ABL website see Support via the ABL Support page on page 48 Proceed as follows to replace an RCCB flap on the Wall...

Page 53: ...upplied with the wallbox and the spare part Tool Torx T 15 screwdriver slotted screwdriver of suitable size NOTE Changing the lock system ABL offers different types of locks for the Wallbox eM4 Twin w...

Page 54: ...ove the key 3 Place the RCCB flap on the front 4 Loosen the screw for the locking cylinder with a Torx T15 screwdriver 5 Remove the bracket for the lock with the slotted screwdriver 6 Push the lock do...

Page 55: ...0 with hole Proceed as follows to replace the flap of a charging socket 1 Open the charging socket flap and locate the four TR 20 screws in the frame of the charging socket flap 2 Loosen the four scre...

Page 56: ...End customer Specialist electrical contractor Construction Required components Number spare part 100000259 Spare part eM4 TW front ABL Accessories Key for RCCB flap supplied with the wallbox Tool Pro...

Page 57: ...lbox for about 30 seconds via the MCB connected upstream in the domestic power distribution After you have restored the power supply the wallbox will restart without making any changes to the configur...

Page 58: ...ng operating mode after the boot phase 3 seconds Ready for charging 10 seconds Ready for reconfiguration Measures for handling errors and warnings Malfunctions may occur during configuration and opera...

Page 59: ...tton 3 seconds F2 Internal error Charging not possible Perform restart by pressing reset push button 3 seconds F3 DC residual current detected Charging not possible Disconnect the charging connector f...

Page 60: ...ing of the wallbox at the installation site F15 Phase imbalance detected Reduced charging current Disconnect the charging connector from the EV and reconnect it Disconnect the charging plug from the c...

Page 61: ...pstream in the domestic power distribution If the error or warning still cannot be remedied or reset even after doing this contact ABL Customer Service see Contact on page II Maintenance Except for te...

Page 62: ...mA Overcurrent protection for each charge point Integrated into firmware disconnection at 125 after 10 seconds Energy meter per charge point MID compliant Load switching for each charge point Install...

Page 63: ...e 32 A required onsite C characteristic recommended Rated insulation voltage Ui 4 kV Rated impulse voltage Uimp 4 kV Rated impulse withstand current Ipk 6 kA Rated short time withstand current Icw 5 k...

Page 64: ...and reev ready 100000024 100000185 Standards and guidelines General standards 2014 30 EU EMC Guideline 2011 65 EU RoHS Guideline 2012 19 EU WEEE Directive 2014 35 EU Low voltage directive 2014 53 EU R...

Page 65: ...een a wallbox and a LAN port on the local router or switch Cat6 S FTP WARNING Selecting suitable data cables Please note that these are recommendations only The cable cross section may have to be adju...

Page 66: ...n on the part of the manufacturer The manufacturer does not take responsibility for any loss and or damage that occurs because of the data or possible misinformation contained in this manual Disposal...

Page 67: ...cher Richtlinien erf llt RED Richtlinie Radio Equipment 2014 53 EU RoHS Richtlinie RoHS Directive 2011 65 EU is in conformity with the following European Directives Angewendete harmonisierte Normen f...

Page 68: ...lling template have been lost you can obtain the drilling dimensions from the illustration on the front max 25 mm 8 160 270 421 135 max 25 mm 80 EXT CONTROL DATA EXT CONTROL DATA 230 400 V 230 400 V 2...

Page 69: ...eM4 Twin 5 6 7 eM4 Twin eM4 Twin eM4 Twin L1 L2 L3 L1 L2 L3 L1 L2 L3 9 eM4 Twin L1 L2 L3 8 eM4 Twin L1 L2 L3 10 eM4 Twin L1 L2 L3 L1 L2 L3 L2 L3 L1 L2 L3 L1 L2 L3 L1 L3 L1 L2 L2 L3 L1 Torx 30 ABL GmbH...

Page 70: ...MADE IN GERMANY ABL GmbH Albert Bu ttner Stra e 11 91207 Lauf an der Pegnitz Germany 49 0 9123 188 0 49 0 9123 188 188 info abl de www ablmobility de...

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