Measures for handling errors and warnings |
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Description
Visualisation example
Description
ABL Configuration App
Every malfunction and warning is documented in
detail in the app. In addition to a reference to the
affected charge point, the app provides access to a
diagnostic report and troubleshooting instructions.
WARNING!
Checking the internal RCCB of the wallbox
If the status indicator of the HMI flashes red but no display is shown in one or both energy meter windows, check
the internal RCCB of the wallbox and move it to the position
I
if necessary.
Below you will find a list and brief description of the errors, their effect on the charging operation and measures for
troubleshooting:
Code Error description
Effect
Action
F1
Contactor/relay does not
open
Charging not possible
Perform restart by pressing reset push button
(< 3 seconds)
F2
Internal error
Charging not possible
Perform restart by pressing reset push button
(< 3 seconds)
F3
DC residual current detected Charging not possible
Disconnect the charging connector from the
EV and reconnect it
Perform restart by pressing reset push button
(< 3 seconds)
Check wallbox with vehicle simulation
adapter
Get EV checked by specialist workshop
F4
Internal communication
error
Charging not possible
Perform restart by pressing reset push button
(< 3 seconds)
F5
Locking error
Charging not possible
Locking not possible:
Disconnect the charging plug from the charg-
ing socket of the wallbox and reconnect it
Check the charging plug for dirt
Use a different charging cable
Unlocking not possible:
Switch the wallbox off
Disconnect the charging plug from the charg-
ing socket of the wallbox
F6
Proximity pilot signal out of
valid range
Charging not possible
Disconnect the charging connector from the
EV and reconnect it
Use a different charging cable
Perform restart by pressing reset push button
(< 3 seconds)
