| Error resolution and maintenance
58
Proceed as follows to trigger the reset pushbutton on the Wallbox eM4 Twin:
1
Unlock both the side RCCB flaps using the key sup-
plied and flip them up to unlock the housing cover.
2
Open the housing cover to the front.
3
Locate the reset pushbutton, which is set back on the
main module of the wallbox.
• The access is marked on the sticker of the commu-
nication module with a screwdriver and the word
Reset
.
Reset
4
Insert an insulated screwdriver and press the reset
pushbutton for the desired duration.
•
< 3 seconds:
Reset
•
< 10 seconds:
Restore to factory settings
5
The wallbox restarts after a short moment and
changes to the corresponding operating mode after
the boot phase:
•
< 3 seconds:
Ready for charging
•
< 10 seconds:
Ready for reconfiguration
Measures for handling errors and warnings
Malfunctions may occur during configuration and operation of the Wallbox eM4 Twin. While certain malfunctions
have no effect on the charging operation, other errors can lead to a reduction in the charging current or prevent the
charging operation.
For the Wallbox eM4 Twin, malfunctions are documented as follows:
Description
Visualisation example
Description
HMI of the wallbox in the
event of malfunction
In the event of a malfunction, the status indicator of
the faulty charge point pulsates red.
(Illustration: Right-hand charge point)
Wallbox energy meter
In the event of a malfunction or warning, the identifi-
cation code is displayed cyclically in the second line
of the energy meter window for the affected charge
point.
