Symptom/Error Message
Explanation
How To Respond
10-5
Questions? Refer to Page 10-10 for Technical Support Instructions.
The Glucose QC Interval Controls Expired
option is set to Warn or Lockout and
one or more control tests is past due.
(The menu item
2 – Continue
appears only if this option is set to
Warn. If the option is set to Lockout,
each control test shown on the screen
must be performed before the
patient tests start.)
Perform the remaining glucose control
tests indicated in the message.
The Upload Interval option is set to
Warn or Lockout, and the specified
interval has been exceeded.
(The menu item
2 – Continue
appears only if this option is set to
Warn. If the option is set to Lockout,
data must be uploaded before
testing starts.)
1.
Place the monitor in the docking station
to upload the data.
Or,
Press
2
to
Continue
testing.
2.
If the problem persists, contact the system
administrator.
The Ketone QC Interval Controls Expired
option is set to Warn or Lockout and
one or more control tests is past due.
(The menu item
2 – Continue
appears only if this option is set to
Warn. If the option is set to Lockout,
each control test shown on the screen
must be performed before the
patient tests start.)
Perform the remaining ketone control
tests indicated in the message.
The system cannot confirm the Patient ID.
Press
1
to
ReEnter
Patient ID.
Or,
Press
2
to
Continue
testing.
The scanned Patient ID is similar in format
to the test strip bar code.
1.
Re-enter the Patient ID using the bar
code scanner or keypad.
2.
If the problem persists, contact the
system administrator.
When a Test is Selected:
Chapter 10: Troubleshooting