10-4
Questions? Refer to Page 10-10 for Technical Support Instructions.
When You Turn on the Monitor, or During Use:
Symptom/Error Message
Explanation
How To Respond
The strip type inserted does not match the
type scanned.
1.
Press
1
.
2.
Remove test strip.
3.
Insert new test strip.
If glucose QC is due soon, the message
“
Glucose QC Due in xx min
." will
display on the main screen. The xx is the
countdown to expiration. If glucose QC is
due now, the message “
Glucose QC Due
Now
” will display on the main screen.
1.
If “
Glucose QC Due in xx min.
”
is displayed, no action is required.
Glucose testing can proceed.
2.
If “
Glucose QC Due Now
” is displayed,
then Glucose QC testing per your
facility’s procedures may be required
before proceeding with a glucose test.
3.
Contact your system administrator if
the messages continue to display after
running the required QC tests.
If ketone QC is due soon, the message
“
Ketone QC Due in xx min
.” will
display on the main screen. The xx is the
countdown to expiration. If ketone QC is
due now, the message “
Ketone QC Due
Now
” will display on the main screen.
1.
If “
Ketone QC Due in xx min.
” is
displayed, no action is required. Ketone
testing can proceed.
2.
If “
Ketone QC Due Now
” is displayed,
then Ketone QC testing per your
facility’s procedures may be required
before proceeding with a ketone test.
3.
Contact your system administrator if
the messages continue to display after
running the required QC tests.
If the monitor requires an upload to the
data management system, “
Upload Due
Now
” will display on the main screen.
1.
Place the monitor in the Abbott
Docking Station and wait for the
monitor to automatically turn off with
the message “
Upload Successful,
Turning Off
”.
2.
Contact your system administrator if
the message continues to display after
docking the monitor.
Chapter 10: Troubleshooting
Note:
Check the Precision Xceed Pro display for proper performance before every test. If at any time the display
screen becomes difficult to read, discontinue use of monitor and contact your local Abbott Diabetes Care
office or distributor.