10-3
Questions? Refer to Page 10-10 for Technical Support Instructions.
When You Turn on the Monitor, or During Use:
Symptom/Error Message
Explanation
How To Respond
The monitor is shipped from the factory
without configuration. This screen will
appear the first time you turn on the
monitor after receiving it.
Use PrecisionWeb or other Abbott-supplied
software to configure the device to your
specific institution’s requirement prior to
using the device.
An error has occurred during last data
transfer. This screen will appear when you
turn on the monitor.
Place the monitor into the docking station to
complete the upload. Once the monitor has
successfully been docked, the warning will
disappear.
Or,
Press
1
to
Continue
testing.
The monitor may have a problem that
prevents it from operating properly. One
of several four-digit error codes may be
displayed. These codes provide Abbott
additional information about the problem.
1.
Turn off the monitor. Turn it on and
repeat the function.
2.
If the problem persists, place the
monitor in the docking station to
update the configuration files.
3.
If the problem still persists, record the
four digit error code and contact Abbott
Technical Support.
The monitor has detected a problem with
the barcode scanner that would prevent the
scanner from operating. This is a temporary
error and can be corrected by re-booting the
monitor.
1.
Turn off the monitor. Wait at least 5
seconds for the system to reset. Turn
on the monitor.
2.
If the problem persists, repeat step
1 confirming that the monitor has
remained off for at least 5 seconds.
3.
If the problem still persists, record the
4-digit error code and contact Abbott
Technical Support.
The test strip was inserted at the wrong
time. The monitor will beep if functions are
attempted before the strip is removed or if
the test strip is left in when the test calls for
the test strip to be removed.
Remove the test strip from the test strip port.
Chapter 10: Troubleshooting
