Manual Power Quality Filter PQFM
Troubleshooting guide 221
Symptom
Cause / State
What to do
The filter is running
but it is unstable
(oscillating behavior).
Two master units are fed
from the same CTs. The
setup guidelines for this
installation setup have
not been implemented.
Interconnect the units with an RJ-45
cable. If this is not possible:
−
Select different harmonics on both
filters.
−
If not possible, ensure that one
filter is operating in Mode 1 and
the other filter is operating in
Mode 3.
The filter is running
with low load
indication and the
load harmonics are
not filtered.
The harmonics are not
selected, the curve
setting is very high or the
harmonics are put in
standby by the system.
(Re)select the harmonics, check the
curve levels and ensure that the
correct settings are active
(Main/Auxiliary).
The line currents
measured by the filter via
the CTs are lower than the
real load currents.
−
Check the CT cabling for problems
(CT-installation, CT-shorts …).
−
Check the CT settings set up in the
PQF-Manager.
The filter is in standby-
mode, the IGBTs are not
switching.
Check the standby mode settings to
ensure that they represent realistic
values.
The filter (CTs) is/are not
installed in a central
position and therefore
the filter does not
eliminate the harmonics
of all the loads.
Check that the CTs are installed at
the desired location.
When selecting a
harmonic, the filter
attempts to identify it
but after a while it is
put in standby. The
letter ‘S’ appears in
the harmonics
selection list. The
harmonic is not
filtered.
The network conditions
do not allow for the
harmonic to be filtered at
present or there is a CT-
problem.
−
Check the CT-setup.
−
Reselect the harmonic to see if the
problem persists.
−
Leave the harmonic in standby.
The filter will automatically restart
identifying/filtering it when
another harmonic component is
successfully (re)identified.
The ‘ACK. FAULT’-
message is present on
the PQF-Manager. The
alarm contact
switches on after
some delay.
The filter has stopped due
to an error.
−
Acknowledge the fault to see a list
of most recent critical errors.
−
Look in the filter event log for
more information on which errors
have occurred.
−
Refer to the
and
for more information on these
errors and for guidelines on how to
troubleshoot them.