3Com OfficeConnect WX4400, Reference Manual

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14
M
ANAGING
A
LARMS
A fault or alarm (these two terms are used interchangeably) is generated
by a trap, a rule, a status, or a threshold-exceeded event. 3WXM includes
a feature to make it easier to manage faults (alarms) that occur in the
system.
The Fault Management System also monitors certain traps for third-party
applications, and offers administrators the ability to add new trap support
when necessary. The type of trap and IP source determine how new trap
support should correlate with existing trap support
Setting Up the Fault
Management
System
Various types of users have different roles in setting up the Fault
Management system. These user types include users, service
administrators, provisioning users, and monitoring users. These users can
perform the following tasks:
„
Customize faults; for example assign severity to faults and set up
e-mail notifications.
„
Perform fault forwarding using e-mail.
„
Select the fault based on its category and severity (see “Classifying
and Organizing Alarms” on page 393).
„
Enable or disable faults based on their category or severity (see
“Classifying and Organizing Alarms” on page 393).
„
Modify fault settings in the Fault Management System, service
administrators only.
„
Manage the faults and invoke resolutions, if available, provisioning
users.
„
View faults and acknowledge or unacknowledge the faults,
monitoring users.