3Com NBX, Manual

Page: 42 / 158

42 C
HAPTER
3: NBX M
ESSAGING
Using Voice Mail
Group Lists
A Voice Mail Group, also called a mail group or mail list, is a collection of
extensions with a special “group number.” Use it to send a message to
everyone on the list at the same time.
A Voice Mail Group is not the same as an ACD Group, Hunt Group, or
Calling Group. See
“Automatic Call Distribution Groups, Hunt Groups,
and Calling Groups” in Chapter 7 .
Viewing System
Groups
System Voice Mail Groups can be set up by your administrator. You can
send a message to everyone in a System Voice Mail Group by using plus
the two-digit group number.
You can see a list of System Voice Mail Groups and the membership of
each group through the NBX NetSet utility.
To view System Voice Mail Groups:
1 Log in to the Netset Utility and go to NBX Voice Mail Settings >
System Group List . A list of System Group IDs and Names displays.
2 To view the membership of any group, click the Group ID. A list of the
system group members displays.
Creating Personal
Groups
You can create your own Personal Voice Mail Group either through the
telephone or through the NBX NetSet utility.
To create a personal voice mail list through the telephone:
1 Log in to your mailbox at your telephone or remotely.
2 Dial 9 for Mailbox Options .
3 Dial 3 for Group Lists , and then 2 for Create Group .
4 Dial any 2-digit number, 01
–
99, which becomes the Group Number.
5 After the tone, speak a name for the group, and press .
6 Dial one of these numbers:
■
1 to save the group name and proceed to step 7
■
2 to change the group name and return to step 5
■
to exit without saving
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