116
C
HAPTER
7: G
ETTING
M
ORE
FROM
Y
OUR
T
ELEPHONE
S
YSTEM
Configuring the
Operators
You can view the operators’ settings, and modify those settings if your
System Administrator allows it.
The operator’s call-handling rules (such as call coverage) may apply to the
voice mail caller. Also, you must have external-to-external permissions in
order for transfers to external phone numbers to complete successfully.
If you or the administrator do not configure operator destinations, the
system directs an operator-bound caller to extension 501.
Viewing Your Operator Permissions
To find out if you have permission to configure operators:
1
Log in to the NBX NetSet Utility and go to
My Calling Privileges
>
Call
Permissions
.
Your current permissions to configure the System Operator and the
Personal Operator are listed.
Configuring the Operator Destinations
To configure your own destinations for System and Personal Operator:
1
Log in to the NBX NetSet Utility and go to
NBX Voice Mail Settings
>
Personal Operator
.
The current System Operator and Personal Operator extensions and
access digits appear. If the administrator has given you the appropriate
configuration permissions, the extensions appear in editable text boxes.
2
Edit the destinations to include the appropriate extensions.
The operator destination text string cannot exceed 16 characters.
3
Click
Apply
to make the changes.
If you clear an operator destination (using the
Clear
check box), calls
directed to that operator are directed instead to the default system
operator (extension 501).
Summary of Contents for NBX
Page 12: ...12 ABOUT THIS GUIDE ...
Page 18: ...18 CHAPTER 1 GETTING STARTED ...
Page 32: ...32 CHAPTER 2 3COM 3106C AND 3107C CORDLESS TELEPHONES ...
Page 48: ...48 CHAPTER 3 NBX MESSAGING ...
Page 68: ...68 CHAPTER 4 STANDARD FEATURES ...
Page 88: ...88 CHAPTER 5 PERSONALIZING YOUR TELEPHONE ...
Page 124: ...124 CHAPTER 7 GETTING MORE FROM YOUR TELEPHONE SYSTEM ...
Page 148: ...148 APPENDIX A TELEPHONE INSTALLATION AND MAINTENANCE ...
Page 156: ...156 INDEX ...
Page 158: ......