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Automatic Jam Recovery

Printer Jams and Troubleshooting

6-3

Introduction

This chapter provides information to aid you in resolving printer problems you may
encounter, or at least guide you to the proper sources for help. This chapter explains
automatic jam recovery, discusses how to locate, remove and prevent media jams,
presents tables of common status messages, a problem checklist, and actions you
should take when a specific problem occurs. You’ll also find a problem checklist and
the information you’ll need to have before placing a service call if one becomes
necessary.

Automatic Jam Recovery

The magicolor 6100 DeskLaser provides automatic jam recovery (when enabled
through the Engine/Error Recovery menu). After you remove any jammed media,
printing automatically resumes from the page the printer stopped at when the jam
occurred.

»

Note:

For automatic jam recovery to work, it is necessary to leave the printer turned

on when you remove the jammed media. After the jam is cleared, open and close the
top door before printing. Printing will not resume until you do this.

Preventing Media Jams

There are several things you can do to reduce the occurrence of media jams.

Use media that matches the printer specifications.

Make sure the media is not folded, wrinkled, or excessively curled.

Do not overfill the media cassette. The cassette has a fill-limit mark on the inside
left side.

»

Note:

Ensure that the media in the cassette is flat, especially on the leading edge.

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Содержание Phaser 6100

Страница 1: ...magicolor 6100 DeskLaser User s Guide 1800543 001C ...

Страница 2: ...tronics Centronics IBM International Business Machines Corporation Microsoft MS DOS Microsoft Corporation Novell and NetWare Novell Inc QuarkXPress Quark Inc UNIX UNIX Systems Laboratories Ethernet Xerox Xerox Corporation All other trademarks are the property of their respective owners Proprietary Statement The digitally encoded software included with your magicolor 6100 DeskLaser is Copyrighted 2...

Страница 3: ... 1 2 Manuals on the CD ROM 1 2 Typographic Conventions 1 3 Printer Components 1 4 Control Panel 1 5 Control Panel Indicators 1 5 Control Panel Keys 1 6 Configuration Menu 1 7 Language 1 8 Sample Page 1 8 Calibration Page 1 8 Engine 1 9 Network 1 11 Service 1 16 ...

Страница 4: ... Options 2 21 Configuring Device Options 2 25 Information on the About Tab 2 26 Sharing the Printer 2 26 Using the Crown Print Monitor 2 27 Components 2 27 3 Everyday Operations and Printer Care Media Sizes 3 3 Loading the Media Cassette 3 4 Paper Specifications 3 4 Prepare the Paper 3 4 Load the Cassette 3 5 Using Letterhead and Memo Media 3 6 Using Media Other Than Paper 3 7 Using Envelopes 3 7 ...

Страница 5: ...ng the Printer 3 30 Guidelines for Cleaning Inside the Printer 3 30 Cleaning the Transfer Unit 3 30 Cleaning the OPC Belt Cartridge 3 34 Cleaning the Laser Lens 3 35 Cleaning the Paper Exit Rollers 3 36 Cleaning the Exterior of the Printer 3 38 Maintenance Schedule 3 39 Cleaning Schedule 3 39 Preventive Maintenance Schedule 3 40 Replacement Schedule 3 41 4 Advanced Printer Operations High Resoluti...

Страница 6: ...ling 5 2 Media Cassettes 5 2 Envelope Adapter 5 2 Postcard Adapter Japanese Model Only 5 2 Lower Feeder Unit LFU 5 3 What s in the Kit 5 3 Unpacking the LFU 5 4 Installing the LFU 5 4 Duplex Unit 5 10 Dual In Line Memory Modules 5 13 Installation Procedure 5 13 Printer Cabinet 5 16 6 Printer Jams and Troubleshooting Automatic Jam Recovery 6 3 Preventing Media Jams 6 3 Understanding the Media Path ...

Страница 7: ...6 24 Printer Resets 6 24 Printer Driver Print Monitor Problems 6 25 Output Problems 6 25 600x600 1200x600 dpi Printing Unavailable at Rated Speed 6 25 Blank Pages 6 25 Not All Pages Print 6 26 Printing is Slow 6 26 Duplex Unit Problems 6 26 General 6 26 Print Quality Problems 6 27 Image Defects 6 28 General 6 28 Specific 6 29 Blurred or Lightly Stained Background 6 29 Colored Bands Horizontal Band...

Страница 8: ...Toner Cartridges 7 5 Prepare the Fuser Unit 7 5 Change the Waste Toner Bottle 7 8 Remove the Duplex Unit 7 9 Remove the Lower Feeder Unit s 7 11 Repack the Printer 7 13 A Technical Specifications Requirements A 2 Location Requirements A 2 Power Requirements A 3 Energy Star Compliance A 5 Year 2000 Y2K Compliance A 5 Recommended PC Configuration A 5 Engine and Controller Specifications A 6 Engine A...

Страница 9: ...umables and Your Warranty A 18 Electrostatic Discharge and Your Warranty A 18 B Notices Manual Notice B 2 FCC Compliance Statement B 2 Canadian Users Notice B 3 Laser Safety B 3 International Notices B 4 Power Cord B 4 Voltage B 4 C Documentation on CD ROM Viewing Manuals on the CD ROM C 2 Viewing the Documentation C 2 Using Adobe Acrobat Reader C 2 ...

Страница 10: ......

Страница 11: ...1 About Your Printer In This Chapter Standard Product Documentation on page 1 2 Printer Components on page 1 4 Control Panel on page 1 5 Configuration Menu on page 1 7 ...

Страница 12: ...t PDF files and the Acrobat Reader see appendix C Documentation on CD ROM magicolor 6100 DeskLaser Installation Guide This guide assists in setting up the printer hardware Use it in conjunction with this manual magicolor 6100 DeskLaser User s Guide You re looking at this document right now It introduces the printer and documentation and explains how the configuration menu items can be accessed and...

Страница 13: ...ING Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual ACHTUNG Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise da sonst Verletzungsgefahr bestehen könnte Mixed Case Courier Text you type and messages and information displayed on the screen Mixed Case Italic Courier Variable text you type replac...

Страница 14: ... Top cover Front cover Front view Top cover Power switch Media cassette Output tray Control panel 030 ti Rear view Control panel AC power connector Rear cover Interface panel latch latch 106mati eps Front view with lower feeder unit LFU LFU Front view with duplex unit and LFU Duplex LFU Ozone filter unit ...

Страница 15: ...er mode The printer has finished warming up and is ready to print The printer is off line and not ready to accept data The printer is on line and ready to accept data A 2 line 16 characters line message window displays status and configuration information 4 indicators provide printer status information Not used on this model 4 keys used in printer configuration 2 keys used to manually control prin...

Страница 16: ...When off line the printer continues printing until it has finished all jobs received but it doesn t accept any new data Although jobs continue to compile and print using the data already received a job may be interrupted If a remote console has taken the printer offline pressing the Online key on the control panel will not take effect until the remote console puts the printer back on line N A Allo...

Страница 17: ...ng character information N A Advances to the next selection or option in the current menu Also advances to the next choice when changing character information N A Key Function Press Online First IP address Subnet mask Default router Service Sample Page HW address Language Engine Network Ethernet speed Conn timeout NMS1 NMS2 Page count Clear care Error recovery Energy saver Print density Chain inpu...

Страница 18: ...y The instructions for performing color density adjustments are located in the color density adjustment readme file To access the readme file located on the Utilities and Documentation CD ROM insert the CD ROM and select View Color Sup port Readme Files From the Color Support Readme Files window select Calibration from the list box and then select Next Menu Language Purpose Change the message wind...

Страница 19: ... from the page on which the jam or error occurred Off Don t reprint a print job when a jam or error occurs Default On Menu Engine Energy Saver Purpose Sets the length of inactivity before the printer changes to a low power state the engine remains on but the fuser turns off Choices 15 minutes 30 minutes 1 hour 2 hours 3 hours Idle time before activation of low power state Off Use normal power all ...

Страница 20: ... to highest density Default 0 Notes L Light D Dark For instructions on adjusting print density refer to the magicolor 6100 DeskLaser Utilities and Documentation CD ROM and the color calibration kit shipped with your printer Menu Engine Chain Inputbins Purpose Allows you to chain cassettes inputbins so that when the first cassette empties the printer automatically draws media from the other cassett...

Страница 21: ...ult Ether net hardware address Menu Network Internet address Choices Each xxx xxx xxx xxx triplet can have a value of 001 254 Default 000 000 000 000 Notes This address must be set and it must be unique Once you save your changes to this menu the printer automatically reboots The address must consist only of numbers and periods Selecting a letter or another symbol results in an error message All x...

Страница 22: ... your network the subnet mask should remain 000 000 000 000 Check with your network administrator This allows the interface to provide automatic sensing of gateways If you identify a subnet mask this automatic sensing is disabled Once you save your changes to this menu the printer automatically reboots The address must consist only of numbers and periods Selecting a letter or another symbol result...

Страница 23: ...lt Autodetect Effectivity Immediately Menu Network Default Router Choices Each xxx xxx xxx xxx triplet can have a value of 001 254 Default 000 000 000 000 Notes If gateways are not used with your network the router address should remain 000 000 000 000 Check with your network administrator Once you save your changes to this menu the printer automatically reboots The address must consist only of nu...

Страница 24: ... managed by an NMS and a community name is associated with a specific NMS address For the NMS to gain access to the device the correct community name up to 15 characters in length must be supplied when connecting NMSx Address The NMS Address option allows you to set the IP internet protocol network address for the NMS so the printer can communicate with the network Traps if enabled are sent to thi...

Страница 25: ...ple 10 is entered as 010 and 99 is entered as 099 Any xxx value between 1 and 9 must begin with 00 for example 1 is entered as 001 and 9 is entered as 009 Menu Network NMSx NMSx Access Choices None The NMS isn t configured Other configured NMS s can still access the printer via SNMP Read The NMS can read all SNMP variables Read Trap The NMS can read all SNMP variables and receive traps Trap Traps ...

Страница 26: ... that have been printed Clear Care Use this menu item to clear service messages from the control panel What s Next See chapter 2 Printer Driver Configuration for software setup instructions Menu Service Page Count Choices None Default 0 Menu Service Clear Care Choices Yes No Default No Notes Service messages will be erased from the control panel display after you select Yes in this menu and then p...

Страница 27: ...nfiguration In This Chapter Selecting the Crown Port on page 2 2 Configuring the Printer Driver on page 2 3 32 bit SuperDriver Setup on page 2 7 Sharing the Printer on page 2 26 Using the Crown Print Monitor on page 2 27 ...

Страница 28: ...stalled the Crown Print Monitor follow the instructions in this section to assign the new Crown port that was created 1 From the Start menu choose Settings 2 Choose Printers 3 In the Printers window click the right mouse button on the magicolor 6100 DeskLaser printer to display the printer s menu 4 Choose Properties 5 Choose the Details tab Windows 95 98 or Ports tab Windows 2000 NT 4 0 6 From the...

Страница 29: ...printer driver via the printer device properties via your application s printer setup Gives you access to all printer settings Gives you access to Paper Page Layout Image Device Option and About tabs Lets you assign the default printer settings for all print jobs Lets you assigns the printer settings only for the current print job Retains your settings until changed again via properties Temporaril...

Страница 30: ...ur printer or allow the operating system to make the selection for you 32 bit SuperDriver Setup This tab leads to the following set of tabs that are also available from your application s printer setup properties See 32 bit SuperDriver Setup on page 2 7 Paper Allows you to provide information about the document type and location of the media you want to print on See Configuring Paper Options on pa...

Страница 31: ... settings until changed again via properties Temporarily overrides the existing default document settings How To 1 From the Windows Start menu choose Settings 2 Choose Printers 3 Select the magicolor 6100 DeskLaser printer driver 4 From the File menu choose Properties 5 Make your selections and then choose OK to save your changes 6 Close the Printers window How To 1 From the application s File men...

Страница 32: ...Ports Lists the available ports under Ports the associated port monitor under Description and a comma delimited list of printers that use the port under Printer Allows you to add delete or configure ports It also allows the printer to get setting and status information from other printing devices and enables printer pooling printing to two or more identical printing devices through one logical pri...

Страница 33: ...ge Layout Image Device Option and About tabs accessible from your application s printer setup and from document default properties are explained in the 32 bit SuperDriver Setup section that follows 32 bit SuperDriver Setup Printer Driver Controls for Windows 95 98 2000 NT 4 0 The following pages in this section describe the function and available settings for the controls located on the Paper Page...

Страница 34: ...n of the media you want to print on If a duplex unit is installed there is also a setting for duplex print options Note Optional printer components such as a duplex unit and lower feeder units must be identified in the Device Option tab before you can identify settings for these features settings for optional components will be grayed out or will not appear Paper graphic ...

Страница 35: ...5 JIS 7 2 x 10 1 182 0 x 257 0 Envelope Com 10 4 1 x 9 5 104 1 x 241 3 Envelope DL 4 3 x 8 7 109 2 x 221 0 Executive 7 3 x 10 5 185 4 x 266 7 Ledger 17 0 x 11 0 431 8 x 279 4 Legal 8 5 x 14 0 215 9 x 355 6 Letter 8 5 x 11 0 215 9 x 279 4 Oversize 13 0 x 19 0 330 2 x 482 6 Default Letter 8 5 x 11 0 in 215 9 x 279 4 mm Purpose Sets the number of copies to be printed Choices 1 999 Default 1 Additiona...

Страница 36: ...copies of a job that has an uneven number of pages deselect collation in the application and then select Collate in the driver on the Paper tab Purpose Prints pages in reverse order when selected Choices Enabled selected Prints from the last page of document to the first page Disabled Prints from the first page of the document to the last page Default Disabled Purpose Sets the orientation printing...

Страница 37: ...e only on printers with one or two lower feeder units installed Default None Notes When the printer is first turned on the upper tray is selected After that the printer uses the last cassette selected See Different Paper for 1st Page in this section Purpose Allows you to select the paper source that will be used for the first page of the document Choices Enabled selected The first page of the docu...

Страница 38: ...on the long edge as in a loose leaf notebook Short Edge Prints flipped vertically on the short edge as on a clipboard Booklet Left Binding Orients faces 2 up with binding fold on left Use this option for booklets designed to be read right to left Booklet Right Binding Orients faces 2 up with binding fold on right Use this option for booklets designed to be read left to right Default None Notes Dup...

Страница 39: ...n the Paper tab to their default settings Purpose Sets the type of media to be printed Choices Plain Paper mode Long grain paper 16 24 lb 60 90 g m Transparency mode Transparencies 24 41 75 lb 90 157 g m Thick Stock mode Thick stock 24 lbs 43 lbs 90 163 g m Default Plain Paper Notes Duplex Options are available only when Plain Paper is selected as the Media Type ...

Страница 40: ...onfiguring Page Layout Options The Page Layout tab allows you to provide information about the number of document pages to print on a single side of media the scaling percentage to be applied and the identification and placement of watermarks to be printed Paper graphic ...

Страница 41: ...entation of the document pages on your media Purpose Selects the number of document pages to print on a single side of the media Choices Off One document page will be printed on each media page 2 4 6 9 16 Up Multiple document pages will be printed on each media page Default Off Notes The N up option setting is disabled grayed out if the Scaling option is in effect To enable the N up option set the...

Страница 42: ...a Choices Enabled selected Prints a border line between N up page images Disabled No border line is printed Default Disabled Purpose Allows you to set the magnification of your document page as it is printed on the media Choices 50 200 Default 100 Notes The Scaling option setting is disabled grayed out if N up page layout is in effect To enable the Scaling option change the N up setting to Off Pur...

Страница 43: ...cument Disabled The watermark prints on all pages of the document Default Disabled Notes This option is unavailable grayed out until a watermark is selected Purpose Gives you the choice to have the watermark superimposed over the text or the text superimposed over the watermark Choices Enabled selected The document text is superimposed over the watermark Disabled The watermark is superimposed over...

Страница 44: ...graphic and the water mark configuration details appear in the Watermark Edit fields located on the right side of the window 2 Make changes to the settings in each option as needed Note See Configuring Watermark Edit Options on page 2 19 for a description of Watermark Edit options 3 Choose OK to save your changes and close the Watermark window or choose Cancel to disregard your changes Note If you...

Страница 45: ...Repeat steps 1 and 2 for each watermark that you want to remove 4 Choose OK to save your changes and close the Watermark window or choose Cancel to disregard your changes Configuring Watermark Edit Options The following configuration settings are available for watermark options located on the right half of the Watermark window Watermark Name The name that identifies the watermark in the Watermark ...

Страница 46: ...on of the watermark on the media Changes to the position setting are reflected in the watermark graphic Watermark Graphic The Watermark Graphic is located on the lower left side of the Watermark window The graphic shows the media in the selected print orientation with the currently selected watermark Changes to the Watermark Edit option settings are represented by changes to the appearance of the ...

Страница 47: ...it SuperDriver Setup Printer Driver Configuration 2 21 Configuring Image Options The Image tab allows you to provide settings for color selection color matching docu ment type composite black and resolution ...

Страница 48: ...provided by ICM based applications for example PhotoShop and CorelDRAW Use Driver s matching Uses the driver s ICC color profile files to apply color matching to bitmap objects The ICC profile files are located in the C WINDOWS SYSTEM COLOR directory DL61006 ICM 600x600 resolution DL610012 ICM 1200x600 resolution Default Use Driver s matching Purpose Sets each of the three types of rendered object...

Страница 49: ...600 x 600 dots per inch Purpose Used to enable or disable fine mode Choices Enabled selected Turns fine mode on Disabled Turns fine mode off Default Disabled Notes Setting the print quality to Fine will reduce the printing speed by as much as 50 percent The media feed rate is reduced to allow media to pass through the image transfer process before the next sheet is fed into the media path This set...

Страница 50: ...t settings Purpose Allow you to customize the brightness lightness and darkness and contrast of an image Brightness Increase for a lighter print decrease for darker Contrast Increase for higher contrast print decrease for lower contrast Choices 0 100 Default The center setting 50 on each slider bar Notes The settings on the slider bars can be changed using keyboard arrow keys Purpose Allow you to ...

Страница 51: ...talled Options list displays the current configuration that has been selected These settings are represented by changes in the Options Graphic Adding an Option Removing an Option 1 Select the option you want to add from the Installable Options list 2 Choose Add The option you selected now appears in the Installed Option list and in the Options Graphic 1 Select the option you want to remove from th...

Страница 52: ...ndows online help for information about printer sharing Users who intend to print over a network using TCP IP need to install the Crown Print Monitor See J Plug and Play Printer Driver Installation in the magicolor 6100 DeskLaser Installation Guide for installation instructions If you need to update or replace the Crown Print Monitor see Updating the Printer Driver Monitor in chapter 4 Advanced Pr...

Страница 53: ...er the Crown Print Monitor or the printer depending on where the job is in the printing process See chapter 6 Printer Jams and Trou bleshooting for more information on status messages Send component Note The Crown Print Monitor uses TCP IP socket 35 for high performance data transfer This component transports print jobs to a specific MINOLTA QMS print device When a job is sent to a print device by...

Страница 54: ...xplanation Status The current state of the print job in process A print job either proceeds in a normal error free state or it is in an error state Error states can be nonvolatile like PAPER OUT or PAPER JAM or volatile like the inability to connect to a target printer this state is displayed as Printer Not Responding Document Name The document s title it may also be the filename Remote Downlevel ...

Страница 55: ... 3 Loading the Media Cassette on page 3 4 Using Media Other Than Paper on page 3 7 Imageable Areas on page 3 14 Using Toner Cartridges on page 3 17 Replacing a Toner Cartridge on page 3 19 Replacing the OPC Belt Cartridge on page 3 21 Replacing the Fuser Oil Bottle on page 3 24 ...

Страница 56: ...de 3 2 Replacing the Cleaning Roller on page 3 25 Replacing the Waste Toner Bottle on page 3 27 Replacing the Ozone Filter on page 3 28 Handling the Printer on page 3 28 Cleaning the Printer on page 3 30 Maintenance Schedule on page 3 39 ...

Страница 57: ... 11 7x16 5 297 0x420 0 U or L A4 8 3x11 7 210 0x297 0 U or L or A A4 Transparency OHP 8 3x11 7 210 0x297 0 U or A B4 JIS 10 1x14 3 257 0x364 0 U or L B5 ISO 6 9x9 8 176 0x250 0 U B5 JIS 7 2x10 1 182 0x257 0 U or A Com 10 Envelope 4 1x9 5 104 1x241 3 U or A using envelope adaptor DL Envelope 4 3x8 7 109 2x221 0 U or A using envelope adaptor Executive 7 3x10 5 185 4x266 7 U or A Legal 8 5x14 0 215 9...

Страница 58: ...d bottom sheets Residual glue buildup on these sheets may cause media jams Input Cassette Universal or optional Letter A4 Capacity 250 sheets of 20 lb bond 75 g m paper capacity for other weights varies accordingly Type Any standard or recycled office paper suitable for plain paper laser printers such as Hammermill Laser Print Letterhead memo paper Weight Plain paper 16 24 lb bond 60 90 g m thick ...

Страница 59: ... on the cassette and release the retainers 3 Push the media pressure plate down to lock it in position 4 Load the paper A fill limit mark is provided on the inside left side of the cassette The media cassette holds 250 sheets of 20 lb bond 75 g m paper Paper is packed in reams of 500 sheets Do not overfill the cassette The printing side of the paper should face up An arrow on the paper package lab...

Страница 60: ...you re using the optional Letter A4 cassette and are printing simplex load the media printing side up with the top of the media the letterhead or memo information toward the back of the cassette If you want to print duplex both sides per sheet from the Letter A4 cassette load the media printing side down with the top of the media toward the back of the cassette 4 Slide the media cassette back into...

Страница 61: ...r printer receives the instructions to print on envelopes from your application Print on the front side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these layered regions may be lost or faded See your application documentation for specific information on printing envelopes Input Cassette Envelope adaptor installed in Universal or Lett...

Страница 62: ...des to the length and width of the envelopes Note Make sure the guides are snug enough to keep the envelopes straight but not so tight that they buckle the envelopes 8 Place the envelope stack into the cassette with the printing side up Note Check your application documentation to determine if the flap should be placed on the left or on the right You can also print a single envelope to check the o...

Страница 63: ...tte 3 Load the new media 4 Slide the upper media cassette back into the printer Formatting Format the information to be printed on the glossy book stock within your application Try printing your data on a plain sheet of paper first to check placement Input Cassette Standard upper media cassette only Capacity Up to 50 sheets depending on the thickness of the media Weight 24 42 lb 90 157 g m Print M...

Страница 64: ...put Cassette Standard upper cassette only Capacity Up to 50 sheets depending on the thickness of the labels Type Use only labels recommended for laser printers such as Avery 5260 Weight 24 42 lb 90 157 g m Print Mode Thick Stock Notes Adhesive label stock in sizes letter or A4 A label consists of a face sheet the printing surface adhesive and a carrier sheet The face sheet must follow to the plain...

Страница 65: ...assette only Capacity Up to 50 sheets depending on the thickness of the media Type For information about thick stock media recommended for your printer refer to the magicolor 6100 Answer Base at www minolta minolta qms com support click on Answer Base or the sun icon Weight Simplex 24 lb 90 g m to 43 lb 163 g m Duplex 24 lb 90 g m to 28 lb 105 g m Print Mode Thick Stock Notes You should test the n...

Страница 66: ...or thick stock up to 43 lb 163 g m Print Mode Thick Stock Formatting Format the information to be printed on the transparencies within your application Try printing your data on a plain sheet of paper first to check placement Input Cassette Standard upper media cassette only Capacity Up to 50 sheets depending on the thickness of the transparencies Note If you have problems feeding 50 sheets try lo...

Страница 67: ...to the printer Notes Xerox 3R5765 is placed in cassette as long edge fed with non striped edge first and striped side down 3M CG3710 is placed in cassette as short edge fed with non striped edge first and striped side down Transparencies fed short edge generally provide better print quality than those fed long edge Keep the media path clean Transparencies are especially sensitive to a dirty media ...

Страница 68: ...areas For printable areas on envelopes see Envelopes on page 3 17 Note The nonguaranteed print areas are areas on which you can print but image quality in these areas may be less than perfect Duplexing and Imageable Area The guaranteed imageable area is reduced by an additional 0 08 2 mm on the lead ing edge of the front side of a duplexed page Note Since some media sizes can be fed into the print...

Страница 69: ...teed area 0 078 6 m m Media feed direction Nonprintable area 0 157 4 mm Nonguaranteed area 0 039 1 mm Simplex Duplex back side 0 118 3 mm Duplex front side 0 118 3 m m Print guaranteed area Nonguaranteed area 0 039 1 mm N onguaranteed area 0 078 6 m m N onprintable area 0 118 3 m m Nonprintable area 0 157 4 mm Nonguaranteed area Leading edge of media The print guaranteed area varies with media siz...

Страница 70: ... m Media feed direction Leading edge of media Nonprintable area 0 157 4 mm Nonguaranteed area 0 236 6 mm 0 118 3 m m Print guaranteed area Nonguaranteed area 0 236 6 mm N onguaranteed area 0 078 2 m m N onprintable area 0 118 3 m m Nonprintable area 0 157 4 mm Leading edge of media The print guaranteed area varies with media size 11 7 297 mm 18 0 457 mm maximum maximum ...

Страница 71: ...e following number of letter A4 size pages Color Rated life normal 5 page coverage Black 14 000 pages Replacement cartridge 7 000 pages Starter cartridge Yellow 8 500 pages Replacement cartridge 4 250 pages Starter cartridge Magenta 8 500 pages Replacement cartridge 4 250 pages Starter cartridge Cyan 8 500 pages Replacement cartridge 4 250 pages Starter cartridge Nonguaranteed area N onprintable a...

Страница 72: ...e the toner cartridge The printer stops approximately 100 pages after detecting that toner in a cartridge is low x toner Empty displays in the message window Refilled Toner Cartridges Refilled toner cartridges may produce variations in toner quality and reliability and may reduce the print quality of your documents Any damage to the printer caused by refilled toner cartridge use will not be covere...

Страница 73: ...nequally distributed Keep toner cartridges away from salty air environments and corrosive gases such as aerosols Keep toner cartridges away from disk drives and floppy disks The magnets in the cartridge can damage stored data Replacing a Toner Cartridge Your printer uses four toner cartridges black yellow magenta and cyan 1 Open the printer s front cover Press the front cover latch on the upper ri...

Страница 74: ...e color If a toner cartridge doesn t slide in easily don t force it 5 Align the toner cartridge with the cartridge guides and gently push the cartridge into the printer Note While the cartridges may appear not to be fully inserted gently closing the front cover will guide them to their proper operating position 6 Close the printer s front cover 7 Check the status message in the message window If a...

Страница 75: ...ery may take up to two hours Recovery time is dependent on the amount of exposure sustained and recovery is not guaranteed Also handle the cartridge carefully The belt is also extremely sensitive to hand oils and scratches both of which reduce print quality Caution If you have a duplex unit installed make sure you have opened the duplex unit top cover before completing the following step Forced op...

Страница 76: ...22 2 Rotate up the two lock levers one on each side of the OPC belt cartridge opening to prepare the opening for the cartridge 3 Remove the protective sheet from the cartridge and then pull out the two orange tension release pins one on each side of the cartridge Lock levers ...

Страница 77: ...metal contact on the lower left side of the cartridge should be aligned outside of the left guide slot 5 Gently guide the cartridge into the printer Caution The cartridge should slide easily into the printer Don t force it 6 Rotate the two lock levers to secure the OPC belt cartridge in the printer 7 Close the printer s front and top covers 8 Check the status message in the message window If an OP...

Страница 78: ...Bottle 1 Turn off the printer Caution If you have a duplex unit installed make sure you have opened the duplex unit top cover before completing the following step Forced opening of the printer s top cover first may damage the unit 2 Open the top cover of the printer 3 Open the two bottle lock levers ...

Страница 79: ...o remove it Replacing the Cleaning Roller WARNING The fuser unit can become extremely hot and cause severe burns Make sure the unit is cool before handling it ACHTUNG Die Fixiereinheit kann sehr heiß werden so daß Verbrennungsgefahr besteht Bitte lassen Sie die Fixiereinheit einige Zeit abkühlen bevor Sie diese berühren 1 Turn off the printer Caution If you have a duplex unit installed make sure y...

Страница 80: ... levers 4 Grasp the handle of the cleaning roller and remove it 5 Install the new cleaning roller 6 Close the two cleaning roller lock levers 7 Close the top cover and turn on the printer 8 Check the status message in the message window If a cleaning roller alert message is displayed use the Service Clear care menu to remove it Cleaning roller ...

Страница 81: ... to seal the opening and then dispose of the pack in accor dance with safety laws and regulations in your area 4 Prepare the new waste toner bottle 5 Set the new waste toner bot tle in the holder and close the cover 6 Check the status message in the message window If a waste toner pack alert message is displayed use the Service Clear care menu to remove it 029amati eps Front cover latch Waste tone...

Страница 82: ...ter Handle the printer with care to preserve its life Abuse may cause damage Keep the following guidelines in mind Do not place anything on the top of the printer If you have an optional duplex unit installed always open the duplex unit rear cover before opening the printer s top cover Avoid spraying cleaning solution directly on the printer s surface the spray could penetrate through the air vent...

Страница 83: ...e media curl Lift the printer from the bottom only using the carrying grips under each side cor ner Make sure at least two people are available to lift the printer when moving it When moving the printer keep the printer level to avoid spillage of fuser oil See chapter 7 Repacking the Printer for printer shipping instructions Keep the following in mind when storing the printer for an extended perio...

Страница 84: ...w a few minutes after unplugging it to allow the fusing unit to cool down Turn off the printer unplug the power cord and disconnect all interface cables before cleaning inside the printer Read all caution and warning labels carefully making sure to follow any instruc tions contained in them These labels are located on the inside of the printer s covers and the interior of the printer body Use only...

Страница 85: ...and dry cotton swab are required for these procedures 1 Turn off and unplug the printer 2 Open the printer s rear cover If your printer has a duplex unit installed you can access the printer s rear cover by opening the duplex unit rear cover and paper guide Duplex unit rear cover Duplex unit paper guide ...

Страница 86: ...he transfer roller unit by lifting the lock lever at the right end of the transfer roller unit until the unit is freed and then lifting the unit out Note Because you cannot see when the unit is released it s best to lift the unit and the lock lever at the same time b Using a dry cotton cloth clean any paper dust and toner buildup from the transfer roller Note Manually rotate the roller while clean...

Страница 87: ...the paper discharger c Using a dry cotton swab clean any paper dust and toner buildup from the interior of the paper discharger d Using a dry cotton swab clean the paper discharger wire e Reinstall the paper discharger in the transfer unit and then push it down and to the left to lock it in place 6 Clean any paper dust and toner buildup found on the transfer unit itself 7 Close the printer s rear ...

Страница 88: ... it Any exposure to light should be limited to two minutes If you suspect the belt is damaged due to exposure to light put the belt in a dark place to recover Depending on the amount of exposure recovery may take up to two hours Recovery time is dependent on the amount of exposure sustained Recovery is not guaranteed 1 Turn off and unplug the printer Caution If you have a duplex unit installed mak...

Страница 89: ...home position marked by an arrow on the corona case may degrade print quality 5 Reinstall the OPC belt cartridge and secure its lock levers 6 Close the printer s front and top covers Cleaning the Laser Lens It s necessary to clean the laser lens only when you find vertical white or light color streaking in all primary colors on your printouts Note A dry cotton cloth or dry cotton swab is required ...

Страница 90: ...printer This will allow enough access room to clean the lens without the need of parts removal 4 Using a dry cotton cloth wipe the lens 5 Reinstall the laser lens cover The two tabs should snap back into place 6 Reinstall the four toner cartridges 7 Close the printer s front cover Cleaning the Paper Exit Rollers Note A dry cotton cloth is required for this procedure 1 Turn off and unplug the print...

Страница 91: ... The above illustration shows the printer without the duplex unit The cleaning instructions for models with and without the duplex unit are the same 3 Using a dry cotton cloth clean the paper exit rollers While manually rotating each paper exit roller clean each roller 4 Close the printer s top cover 5 If you have a duplex unit installed close the duplex unit rear cover 6 Plug in the printer and t...

Страница 92: ...t wird oder die Gefahr eines elektrischen Schlages besteht To protect your printer and maintain its appearance clean the exterior regularly Use the following guidelines Use only a dry or slightly damp lint free soft cloth moistened only with water or mild detergent Never use cleaning solutions that contain solvents such as alcohol and benzene Solvents may damage the printer s finish Always test an...

Страница 93: ... your printouts User See Cleaning the Laser Lens on page 3 35 OPC belt cartridge Every 30 000 single sided pages or 12 months whichever comes earlier User See Cleaning the OPC Belt Cartridge on page 3 34 Paper discharger Every 30 000 single sided pages or 12 months whichever comes earlier User See Cleaning the Transfer Unit on page 3 30 Paper exit rollers also known as paper guides Every 30 000 si...

Страница 94: ...30 000 single sided pages or 12 months whichever comes earlier User See Cleaning the Transfer Unit on page 3 30 This item needs preventive maintenance After By Printer 30 000 page preventive maintenance 30 000 single sided pages User See Cleaning the Printer on page 3 30 Printer 240 000 page preventive maintenance Replace 240K kit displays in the message window after 240 000 single sided pages Aut...

Страница 95: ...e on page 3 24 OPC belt cartridge Replace OPC displays in the message window maximum life 120 000 planes usually occurs with continuous use minimum life 60 000 planes may occur with job sizes averaging one page although other factors also affect cartridge life User See Replacing the OPC Belt Cartridge on page 3 21 Ozone filter Every 12 months User See Replacing the Ozone Filter on page 3 28 Toner ...

Страница 96: ...ed service provider Transfer drum 600 000 single sided pages Authorized service provider Transfer roller 240 000 single sided pages at 5 coverage of each toner color Authorized service provider A plane is a single pass of the OPC belt one toner color For example a one color sin gle sided simplex print job makes one pass one plane and a two color print job makes two passes two planes A single sided...

Страница 97: ...m System Memory Requirements on page 4 2 Optimizing Printing Performance over a Parallel Port on page 4 3 Cassette Chaining on page 4 4 Duplex 2 Sided Printing on page 4 5 Printing Sample Pages on page 4 5 Updating the Printer Driver Monitor on page 4 6 Updating System Software on page 4 7 ...

Страница 98: ...nts 600x600 dpi The default resolution in the magicolor 6100 DeskLaser is also the standard resolution for business documents 600x600 dots per inch dpi resolution provides excellent print quality for most business applications such as letters proposals and presentations 1200x600 dpi For improved halftone quality in graphics and images 1200x600 dpi resolution is available for all supported media si...

Страница 99: ... Port this is the default mode on most PCs occasionally referred to as compatibility normal or output only ECP Extended Capabilities Port The speed that SPP communicates over the parallel port varies on different PCs It s likely that the current settings for your PC will meet your common printing needs However in the event that performance over the parallel port is inadequate for exam ple with lar...

Страница 100: ...matically draw media from other cassettes inputbin when the current cassette empties This is called cassette chaining and it provides a total media input capacity of 1250 sheets Enabling Disabling Cassette Chaining There are several ways to enable disable cassette chaining Use your application Check the documentation to see if your application includes a specific procedure for using a dual cassett...

Страница 101: ...duplex unit installed There is no need to manually reinsert the paper In the printer driver Paper tab Duplex option select Short Edge flipped vertically as on a clipboard or Long Edge flipped horizontally as in a loose leaf notebook Plain paper and limited thick stock up to 28 lb bond 105 g m can be auto duplexed For heavier weights manual duplexing is recommended Note You may need additional memo...

Страница 102: ...he latest version of the printer driver and Crown Print Monitor from our Internet website Go to www minolta qms com support then select your printer from the list If you ve downloaded a newer version of the printer driver or if your printer driver or Crown Print Monitor files are misplaced or deleted you should replace the existing files by re installing the software components 1 Close all open so...

Страница 103: ...tions Note You can view online help by clicking on any Help button 7 If you installed from the CD ROM remove the CD ROM from the PC and store it in a safe place 8 If you ve installed the Crown Print Monitor see Selecting the Crown Port in chapter 2 Printer Driver Configuration Updating System Software The system software in your magicolor 6100 DeskLaser is stored in flash ROM read only memory that...

Страница 104: ... With the printer on line and Idle in the Run dialog box type x copy b wps sum lptl where x is the directory path where the wps sum file is located For example if the file was saved in C Temp directory you would type c temp copy b wps sum lptl The downloading process takes less than a minute During the downloading pro cess the Disk light blinks and the messages New kernel Erasing flash and Writing...

Страница 105: ...5 Options In This Chapter Additional Media Handling on page 5 2 Lower Feeder Unit LFU on page 5 3 Duplex Unit on page 5 10 Dual In Line Memory Modules on page 5 13 Printer Cabinet on page 5 16 ...

Страница 106: ...dapter An envelope adapter can be installed in the upper media cassette For installation and use instructions see Using Envelopes in chapter 3 Everyday Operations and Printer Care Postcard Adapter Japanese Model Only 1 In the printer driver Paper tab Media Type option select Thick Stock 2 Place the postcards on a level surface and flatten them by pressing down the corners 3 Flex the postcard stack...

Страница 107: ...in the upper position not in the optional lower feeder unit Lower Feeder Unit LFU Each lower feeder unit increases your printer s media feed capacity by 500 sheets Your printer supports up to two lower feeder units Lower feeder units are positioned under the printer so no extra horizontal space is necessary What s in the Kit Lower feeder unit Universal media cassette 500 sheet One small metal brac...

Страница 108: ... and dual LFU installations except where noted WARNING Your printer weighs approximately 101 lbs 46 kg without consumables Be sure to have help when lifting and moving it If consumables are installed be sure to keep the printer level when moving it to prevent accidental spills ACHTUNG Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca 46 kg Bitte versuchen Sie niemals den Drucker allei...

Страница 109: ... near the printer 3 Position the LFU cable connector away from the rear of the LFU 4 Check the front and rear positions of the positioning pins on the LFU s and make sure the metal coupler is in the open position pushed to its right most position Positioning pins Metal coupler open position ...

Страница 110: ...rinter is not tilted on top of the LFU WARNING If consumables are installed be sure to keep the printer level when moving it to prevent accidental spills ACHTUNG Achten Sie bitte darauf das der Drucker mit eingebauten Tonerkartuschen nur waagerecht transportiert wird 6 Remove the printer s connector access cover on the bottom left side of the printer by sliding the cover down and then out The conn...

Страница 111: ...t up into the hole underneath the printer before setting it to vertical 8 Make sure that the hole in the metal bracket is lined up with the correspond ing hole on the input feeder 9 Tighten the thumbscrew to attach the bracket to the lower input feeder For dual LFU installations repeat steps 7 9 to secure the bracket between the upper and lower LFU 098mati eps Bracket ...

Страница 112: ...rinter s cassette slot 11 Push the handle of the metal coupler around so the hook is attached to the slot on the printer For dual LFU installations close the metal coupler inside of the topmost LFU s cassette slot to secure the two LFUs together 12 Connect the cable at the left rear of the LFU to the printer For dual LFU installations connect the lower LFU cable to the upper LFU connector ...

Страница 113: ... quality and longest con sumables life install the printer on a hard flat level within 1 5 surface capable of supporting about 143 lbs 65 kg A surface can be tested for levelness with a round pencil If the pencil rolls the surface is not level Note If you move the printer with the lower feeder unit s attached lift the unit by the four bottom corners of the lowest feeder not by the feeder s cassett...

Страница 114: ...ompliance with UL guidelines The appliance inlet is considered to be the main disconnect device Duplex Unit The duplex unit attaches to the rear of the printer and the lower feeder unit LFU You must have at least one LFU attached before installing the duplex unit 1 Turn off the printer and unplug it 2 Unpack the duplex unit from its shipping box 105MATI EPS Right side of printer ...

Страница 115: ...g outward from the plug slots 5 Remove the two access plates located on the rear inside panels of the LFU by sliding the plates toward you 6 Open the duplex unit top cover 7 Attach the duplex unit by aligning the pins with the slots located at the lower rear of the LFU 8 Push the top of the duplex unit toward the printer to snap it into place against the rear printer casing Upper paper exit cover ...

Страница 116: ...12 9 Fasten the two thumbscrews to lock the duplex unit into place 10 Close the duplex unit top cover 11 Remove the left side cover from the printer 12 Connect the duplex unit cable to the black connector at the left rear side of the printer Thumbscrews ...

Страница 117: ...tored while waiting to be printed Note You may need additional memory to print on some media sizes at 1200x600 dpi See Minimum System Memory Requirements in chapter 4 Advanced Printer Operations Caution If both memory connectors DIMM0 and DIMM1 are used they may contain only 64 MB DIMMs The second memory connector DIMM1 cannot be used if a 32 128 or 256 MB DIMM is installed in the first memory con...

Страница 118: ...t either because it must be unplugged before you perform this task If you don t have an antistatic wrist strap discharge your body s static electric charge by touching a grounded surface before you handle any printer boards or components and before removing the controller board Also avoid walking around after grounding yourself Always handle circuit boards by the edges only 1 Turn off the printer ...

Страница 119: ... snap into the locked position When seated the DIMM stands upright firmly in place If you can not snap the DIMM into place do not force it Reposition it making sure that the bottom of the DIMM is seated completely in the connector 7 Repeat steps 5 6 for each additional DIMM that you install 8 Reinstall the controller board into the printer Gently slide the controller board into the printer until i...

Страница 120: ...to be the main disconnect device Printer Cabinet A printer cabinet is available Follow the assembly instructions included with it What s Next The next chapter describes the proper way to remove media jams from the magicolor 6100 DeskLaser In addition details that will assist you to identify and avoid printer problems are included to help you keep printing production running smoothly ...

Страница 121: ...age 6 3 Preventing Media Jams on page 6 3 Understanding the Media Path on page 6 5 Media Jam Status Messages on page 6 7 Removing Media Jams on page 6 7 Installation Troubleshooting on page 6 14 Status and Service Messages on page 6 14 Testing Ethernet Communication on page 6 21 ...

Страница 122: ... Belt Cartridge Problems on page 6 24 Control Panel Problems on page 6 24 Printer Driver Print Monitor Problems on page 6 25 Output Problems on page 6 25 Duplex Unit Problems on page 6 26 Print Quality Problems on page 6 27 Image Defects on page 6 28 Placing a Service Call on page 6 35 ...

Страница 123: ...rovides automatic jam recovery when enabled through the Engine Error Recovery menu After you remove any jammed media printing automatically resumes from the page the printer stopped at when the jam occurred Note For automatic jam recovery to work it is necessary to leave the printer turned on when you remove the jammed media After the jam is cleared open and close the top door before printing Prin...

Страница 124: ...ulate more than 250 sheets at a time Store media in a dry location away from moisture and humidity Make sure you ve loaded the media printing side up Many manufacturers place an arrow on the end of the wrapper to indicate the printing side If you can t deter mine which side of the media to print on remove the media from the cassette turn the stack over and then place it back in the cassette Ensure...

Страница 125: ...om front of the printer The media is picked from the cas sette passed under the transfer drum passed through the fuser and delivered via the paper exit unit to the media exit tray which is the top of the printer Access to the media path in case of a media jam is through the printer s rear cover Media cassette Transfer drum Fuser unit Exit roller Fuser Rollers Pickup rollers Rear Front Side view Ou...

Страница 126: ...ere the media undergoes a change in direction 4 cycles through the transfer drum and fuser again 5 and is delivered via the paper exit unit to the output tray which is the top of the printer 6 Access to the media path in case of a media jam is through the duplex unit and the printer rear covers Note Since several sheets are cycling through the printer duplex unit at the same time recovering from a...

Страница 127: ... and or duplex unit rear cover and or duplex unit lower rear assembly Outer jams occur in the fuser media exit area Jams of this type usually means that media is stuck in the fuser exit roller area Access to this area is through the printer s and or duplex unit top cover Drum jams occur if the media winds around the transfer drum Access to this area is through the printer s and or duplex unit rear...

Страница 128: ...ls ACHTUNG Die Fixiereinheit wird sehr heiß Bitte achten Sie darauf daß sie diese einige Zeit abkühlen lassen bevor Sie einen Papierstau beseitigen Caution Media that hasn t fully passed through the fuser contains unfused toner that can dirty your hands clothes or any thing else it gets on If you accidentally get toner on your hands wash them in cool water If you accidentally get toner on your clo...

Страница 129: ...ing 6 9 2 Remove the jammed media by pulling it toward you 3 Close the printer s rear cover 4 If there still is a jam message open the printer s top cover Pull the top latch to release the top cover 5 Remove the jammed media by pulling it toward you i ...

Страница 130: ...ser 7 Remove the jammed media by pulling it from the bottom of the fuser through the printer s rear cover not from the top of the fuser This prevents any unfused toner from dirtying the fuser rollers Caution Be careful not to touch the transfer drum while removing jammed media 8 Close the fuser roller pressure release levers one at each end of the fuser 9 Close the top cover of the printer 10 Clos...

Страница 131: ...dia by pulling it toward you 6 Close the duplex unit lower cover 7 If there still is a jam message open the duplex unit lower cover and paper guide Caution Open the paper guide using the inner paper guide tab to avoid damaging the duplex unit 8 Lift the inner paper guide 9 Remove the jammed media by pulling it toward you If the media came out easily skip ahead to step 16 Duplex unit top cover Lowe...

Страница 132: ...6 12 If the media did not come out easily or if you cannot reach the media from this area keep the duplex unit lower cover open 10 Open the duplex unit top cover 11 Pull the top latch to release the top cover 12 Remove the jammed media by pulling it toward you ...

Страница 133: ...t tom of the fuser not from the top of the fuser Caution Be careful not to touch the transfer drum while removing jammed media Removing the media from the bot tom prevents any unfused toner from dirtying the fuser rollers 15 Close the fuser roller pressure release levers one at each end of the fuser 16 Close the printer s top and rear covers 17 Close the duplex unit paper guide lower cover and top...

Страница 134: ...e of the Installation Guide CHECK WASTE TONER message appears in the message window The waste toner pack isn t properly installed Make sure it sits loosely in its compartment and that the top of the pack is not wedged under the top of the compartment Printouts seem faded on one side of the page The printer is not on a level enough surface Level the printer surface The slant of the surface holding ...

Страница 135: ...the print job is being canceled No action needed CHECK CLEANING ROLLER The cleaning roller needs to be replaced Install a new cleaning roller CHECK WASTE TONER Either the waste toner pack is full and needs to be replaced or it is incorrectly installed Ensure that the waste toner pack is not full and is correctly installed CLEANING ROLLER MISINSTALLED The fuser cleaning roller isn t installed corre...

Страница 136: ...hed from offline to online FRONT DOOR OPEN The front cover is open and must be closed Close the front cover FUSER MISINSTALLED The fuser is not fully seated Ensure the fuser is fully seated FUSER OIL EMPTY The oil bottle for the fuser is empty The printer will not print any more copies until a new oil bottle is installed Install a new fuser oil bottle FUSER OIL LOW The oil bottle for the fuser uni...

Страница 137: ...your service provider Refer towww minolta qms com for a complete list OPTIONAL BIN REAR DOOR OPEN The lower feed unit optional rear door is open Close door OUTER JAM Media has jammed between the print engine and the output tray Locate and remove the jam OUTPUT BIN FULL The media has exceeded the limit such as over 250 sheets of 20 lb 75 g m bond in the output bin Remove the media from the output b...

Страница 138: ...ed Contact your local vendor or refer to www minolta qms com for a list of authorized service providers REPLACE FUSER CLEANER The fuser cleaning roller needs replacing Replace fuser cleaning roller TOP DOOR OPEN The top cover of the printer is not fully closed Ensure the top cover is fully closed WARMING UP The printer is warming up Wait No other action needed x TONER EMPTY The x color toner cartr...

Страница 139: ...mes Always try this before making a service call Service calls should be placed to the vendor from whom you purchased the printer If you cannot get service from your vendor see the Service Support Guide for more information CALL FOR SERVICE C4 ENG CTRLR HW CALL FOR SERVICE C7 TIMING CLOCK CALL FOR SERVICE D1 Y CLUTCH CALL FOR SERVICE D2 M CLUTCH CALL FOR SERVICE D3 C CLUTCH CALL FOR SERVICE D4 K C...

Страница 140: ... previous page CALL FOR SERVICE F5 CHRG HV UNIT CALL FOR SERVICE H0 FUSER THERM CALL FOR SERVICE H2 FUSER TEMP 2 CALL FOR SERVICE H3 FUSER TEMP 3 CALL FOR SERVICE H4 FUSER TEMP 4 CALL FOR SERVICE L1 BEAM DETECTR CALL FOR SERVICE L2 SCANNER MOTR CALL FOR SERVICE LL LASER POWER CALL FOR SERVICE P1 DUP CTRLR HW CALL FOR SERVICE P3 DUP SOLND CALL FOR SERVICE P4 DUP MOTOR CALL FOR SERVICE P5 DUP SOLND ...

Страница 141: ...work connection is working correctly your screen displays information similar to the following Microsoft R Windows 98 C Copyright Microsoft Corp 1981 1998 C WINDOWS ping 161 33 128 5 Pinging 161 33 128 5 with 32 bytes of data Reply from 161 33 128 5 bytes 32 time 2ms TTL 15 Reply from 161 33 128 5 bytes 32 time 2ms TTL 15 Reply from 161 33 128 5 bytes 32 time 2ms TTL 15 Reply from 161 33 128 5 byt...

Страница 142: ...out Request timed out Request timed out Ping statistics for 161 33 128 5 Packets Sent 4 Received 0 Lost 4 100 loss Approximate round trip times in milliseconds Minimum 0ms Maximum 0ms Average 0ms C WINDOWS Microsoft R Windows 98 C Copyright Microsoft Corp 1981 1998 C WINDOWS ping 161 33 128 5 Pinging 161 33 128 5 with 32 bytes of data Reply from 161 33 128 5 Destination host unreachable Reply from...

Страница 143: ... into both the power outlet and the printer Check the power cord connection Is the printer power switch in the On position pushed in Is the power outlet working Does the line voltage from the power outlet match the printer s power requirements See appendix A Technical Specifications 2 Can you print a sample page YES Go to question 3 NO Check the following Is the printer off line before you try to ...

Страница 144: ... protective bag until you are ready to install it Any exposure to light should be lim ited to two minutes If you suspect the belt is damaged due to exposure to light put the belt in a dark place to recover Depending on the amount of exposure recovery may take up to two hours Recovery time is dependent on the amount of exposure sustained and recovery is not guaranteed Control Panel Problems Paper J...

Страница 145: ...me file located in the directory where you installed the printer driver may also contain solutions to problems not listed in this document Output Problems 600x600 1200x600 dpi Printing Unavailable at Rated Speed The amount of RAM installed in your printer governs which resolutions can be used with each media size Note See High Resolution Printing in chapter 4 Advanced Printer Operations for memory...

Страница 146: ...ex print jobs sent from Windows 95 98 operating system 1 Check your cable Be sure that you re using a Centronics IEEE 1284 bidirectional parallel cable 2 Verify that the parallel port on your computer is configured for ECP mode communication For information about ECP mode see Optimizing Printing Performance over a Parallel Port in chapter 4 Advanced Printer Operations Duplex Unit Problems General ...

Страница 147: ... Ensure that all of the covers are closed Open and then close the covers to confirm that they are securely closed 9 Ensure that the duplex unit lower rear assembly is firmly seated in the printer 10 If you turned the printer off ensure that you have turned the printer on again and waited for it to warm up 11 Make sure your printer has enough memory installed to support duplex printing for the medi...

Страница 148: ... call ensure all the required user cleaning has been conducted 6 Place a service call to your local vendor Image Defects The following list includes several image defects with possible solutions Try the solutions in the sequence given If the solutions listed don t solve the problem place a service call to your local vendor See the next section in this chapter Placing a Service Call General If you ...

Страница 149: ...ound Colored Bands Horizontal Banding One or more toner cartridges may be defective Check the toner cartridges and install new ones if necessary Reinstall the OPC belt cartridge If necessary replace the OPC belt cartridge Check that the printer is on a hard level surface Reinstall the OPC belt cartridge If necessary replace the OPC belt cartridge One or more toner cartridges may be defective Check...

Страница 150: ...nted image is rubbed Check your media type envelopes glossy stock labels transfer media and thick stock have to be set in the Thick Stock mode The paper being used may have absorbed moisture perhaps due to high humidity or having water spilled on the paper supply Toner does not adhere well to paper where it has become wet Replace the paper in the cassette with dry paper Confirm the proper installa...

Страница 151: ...ridge and install new one if necessary If mixing of colors occurs in the printed image Ensure that the printer s front cover is closed Remove the toner cartridges and gently rock them five or six times to redistribute the toner Then reinstall the cartridges One or more toner cartridges may be defective Check the toner cartridges and install new ones if necessary If misregistration of color occurs ...

Страница 152: ...potting Too Dark If spots appear on the printed image Check the surface of the OPC belt cartridge gently clean up the foreign particle using a soft dry cloth and replace the OPC belt cartridge if necessary If images appear too dark Install new toner cartridges ...

Страница 153: ...n the thick stock mode If the toner smudges are on only the front of the page Remove the toner cartridges and gently rock them five or six times to redistribute the toner Then reinstall the cartridges One or more toner cartridges may be defective Check the toner cartridges and install new ones if necessary If toner smudges are on the back of the page Clean or replace the cleaning roller If that do...

Страница 154: ...The laser lens may be dirty Clean the lens as described in chapter 3 Everyday Operations and Printer Care The corona wire inside the OPC belt cartridge might be dirty Clean the corona wire as described in chapter 3 Everyday Operations and Printer Care One or more toner cartridges may be defective Check the toner cartridges and install new ones if necessary Reinstall the OPC belt cartridge If neces...

Страница 155: ...ist you when provided with this information What s Next In chapter 7 Repacking the Printer you ll find instructions you need to follow to safely move or ship your printer to a new location If dashed lines in Microsoft Word 2000 documents printed from PCs using Windows 2000 NT4 0 are missing Set the line thickness to 0 5 pt or greater From the Image tab in the printer driver set the print resolutio...

Страница 156: ......

Страница 157: ...7 Repacking the Printer In This Chapter Storing the Printer on page 7 2 Relocating the Printer on page 7 3 Repacking the Printer on page 7 4 ...

Страница 158: ...g is not available protect the toner cartridges from spilling toner 3 Remove the fuser oil bottle Caution Hold a sheet of paper under the oil bottle as you remove it so no oil drips into the printer 4 Turn the nozzle on the opening on the bottom clockwise to close it Place the oil bottle nozzle up in an oil proof container such as a plastic bag until you re ready to reinstall it 5 Use the fuser oi...

Страница 159: ...essories such as a lower feeder unit remove them 3 If you are moving to a distant location follow the instructions for repacking the printer on page 7 4 4 Relocate the printer WARNING Your printer weighs approximately 101 lbs 46 kg without consumables Be sure to have help when lifting and moving it ACHTUNG Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca 46 kg Bitte versuchen Sie nie...

Страница 160: ...its original shipping carton with the original packing materials Original shipping cartons are secured to a pallet using disposable banding and buckling supplies These supplies must be replaced prior to shipping the printer If you need replacement packaging in the United States call MINOLTA QMS Spares at 251 633 4300 x2530 and request catalog number 2600439 500 For locations outside the United Sta...

Страница 161: ... Toner Cartridges 1 Open the printer s front and top covers Caution If you have a duplex unit installed open its top cover before opening the printer s top cover Leave the covers open during the repacking procedure 2 Remove the four toner cartridges attach the protective shields over their magnetic rollers and store them in their original packaging Prepare the Fuser Unit WARNING The fuser unit can...

Страница 162: ...il bottle as you remove it so no oil drips into the printer 3 Turn the knob on the opening on the bottom clockwise to close it Place the oil bottle knob up in an oil proof container such as a plastic bag until you re ready to reinstall it 4 Use the fuser oil remover syringe that came with your printer or an eye dropper to remove any excess oil from the printer Note Dispose of the oil in accordance...

Страница 163: ...s in but make sure there are enough to fill the space 6 At the top of the fuser rotate the two lock levers to release the cleaning roller 7 Remove the cleaning roller 8 Store the cleaning roller in its original shipping bag Note If you re returning the printer for service you don t need to return the cleaning roller unless instructed to do so by a MINOLTA QMS Authorized Service Provider Lock lever...

Страница 164: ...e rear of the printer before the cleaning roller can be reinstalled Change the Waste Toner Bottle 1 With the printer s front cover open remove the waste toner bottle from the printer 2 Use the label on the side of the waste toner bottle to seal the opening 3 Place the old waste toner bottle in a container such as a plastic bag until you re ready to reinstall it 4 Install a new waste toner bottle C...

Страница 165: ...lose the printer s top and front covers 2 Remove the left plastic side cover from the lower feeder unit Note If you have two lower feeder units installed remove the left plastic side cover from the top lower feeder unit only 3 Locate the cable at the left rear of the optional feeder that connects the duplex unit to the printer and then unplug it ...

Страница 166: ...ter 5 Lift duplex unit up and away from rear of printer 6 Repack the duplex unit in its original shipping carton for storage or shipment 7 Insert the two plugs and upper paper exit cover removed during installa tion Note If you re returning the printer for service you don t need to return the duplex unit unless instructed to do so Duplex unit top cover Thumbscrews Upper paper exit cover Plugs ...

Страница 167: ...rs from the sides of the lower feeder unit Note If you have two lower feeder units installed remove the plastic side covers from the top lower feeder unit only 3 Locate the cable at the left rear of the lower feeder unit that connects it to the printer and then unplug it 4 Loosen the thumbscrew that attaches the bracket to the lower feeder unit until the bracket moves freely away from the lower fe...

Страница 168: ...table WARNING Your printer weighs approximately 101 lbs 46 kg without consumables Be sure to have help when lifting and moving it ACHTUNG ACHTUNG Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca 46 kg Bitte versuchen Sie niemals den Drucker alleine anzuheben oder zu transportieren 7 Repack the lower feeder unit in its original shipping carton for storage or shipment Note If you re re...

Страница 169: ...ived Before shipping place the RMA label clearly on the outside of the box Repacking kit pallet strap ping and buckling supplies Acquired if necessary Top and front covers Opened If you have a duplex unit installed open its top cover before opening the printer s top cover OPC belt cartridge Installed Cables Removed Media tray s Removed Toner cartridges Removed Fuser oil bottle Removed Fuser oil re...

Страница 170: ...inter for shipment as shown in the illustration Note Ensure the shipping carton rests squarely on top of the pallet 3 If you re also shipping the power cord and any manuals with the printer place them in the shipping carton Note Don t ship these items if you re returning the printer for service 4 Securely tape the top of the carton 5 Secure the shipping carton with the base tray to the pallet usin...

Страница 171: ...Pull the two ends of the strapping together in the approximate center of the top of the printer 3 Thread both ends up through the center of the buckle 4 Weave the slack of one end through the buckle 5 Pull the slack on that end so that the strapping is taut in the buckle 6 Weave the slack of the other end through the buckle ...

Страница 172: ...emaining slack of the strapping through this side of the buckle until the buckle is taut against the printer box 8 Pull the buckle as tight against the printer as possible Some slack may still exist 9 Repeat this procedure three more times spacing the straps equidistant across the box ...

Страница 173: ...ifications In This Appendix Requirements on page A 2 Engine and Controller Specifications on page A 6 Print Media on page A 13 PC Cable Pinouts on page A 15 Regulatory on page A 17 Warranty Considerations on page A 18 ...

Страница 174: ... items that produce excessive vibration In an area with an ambient temperature range of 50 90 5 F 10 32 5 C and relative humidity range of 20 80 noncondensating At an altitude of 0 8200 0 2500 m On a hard flat level surface capable of supporting the printer with consumables Caution For best output quality and longest consumables life install the printer on a hard flat level within 1 5 surface capa...

Страница 175: ...cessible power supply on an exclusively dedicated power outlet Don t connect it to the same electrical outlet as noise generating equipment If the printer is connected to the same circuit used by other high current machines such as a copier or air conditioner or to an electrically noisy machine low voltage or noise may cause overheating computing errors resulting in data loss and improper performa...

Страница 176: ...hould not be connected to the same electrical outlet as the printer Fused For at least 15 amperes 8 amperes for 240 V Printer Draws 11 A at 120 V or 6 A at 240 V or 13 A at 100 V Rated Line Voltage Voltage of 100V 120 V or 220 240 V must remain within 10 percent of the rated line voltage for proper operation Amperage Capacity of the Electrical Outlet Amperage capacity at least 1 2 times that used ...

Страница 177: ...class 300 MHz computer with 64 MB of RAM and 500 MB of available hard disk space will optimize printing performance and allow high resolution duplex printing on all sup ported media sizes The magicolor 6100 DeskLaser is compliant with US Environmental Protection Agency EPA Energy Star regulations After a specified period of inactivity the printer changes to a low power state the engine remains on ...

Страница 178: ...mum duty cycle Monochrome 4 Color Simplexletter A4 pages per month 75 000 pages 18 750 pages Page size Monochrome ppm 2 Color ppm 3 Color ppm 4 Color ppm A4 24 12 8 8 6 Letter 24 12 8 8 6 Legal 12 6 4 3 A3 12 6 4 4 3 Ledger 12 6 4 4 3 Oversize 12 6 4 4 3 Film 12 3 9 3 3 3 4 3 Label 4 6 3 9 3 2 3 4 3 Thick 4 6 3 9 3 2 3 4 3 Reduced 2 color page rate for Black Yellow and Cyan Magenta combinations Re...

Страница 179: ...rate for Black Yellow combination only Printer type Desktop non impact 4 color printer Print method Scanner Semiconductor laser with rotating mirror Recorder Black writing electrophotographic Process Cyan magenta yellow and black dry toner image transfer to print media Fuser Heated rollers Resolution 600x600 dpi 1200x600 dpi additional DRAM may be required Toner Type Microfine dry single component...

Страница 180: ...heet tray on top of printer Cleaning roller 20 000 pages at 5 coverage of each color Fuser oil 12 000 pages Fuser oil bottle life is media dependent coarser paper requires more oil Fuser unit 100 000 pages maximum at an equal mix of black and 4 color pages all with 5 coverage of each color Fuser life is media dependent OPC belt cartridge Maximum120 000 planes usually occurs with continuous use min...

Страница 181: ...or page may consist of up to eight passes of the OPC belt since most color print jobs use all four toner colors Consumable life is expressed in simplex letter A4 pages 1 face A duplex page 2 faces is equivalent to two simplex pages The set of toner cartridges that are shipped with the printer have less capacity and will only print 1 2 of the number of pages listed for replacement toner cartridges ...

Страница 182: ...z Japan 100 volts 10 at 50 60 Hz 2 Hz International 220 240 volts 6 10 at 50 Hz 2 Hz Phase Single Power consumption Mode Average Maximum Operation Standby Power save 600 watts ref 200 watts 1350 watts 1350 watts 45 watts Certification Energy Star compliant Mode Average Maximum Operation Standby Power saver mode 5 amperes 1 7 amperes 11 amperes 11 amperes 0 40 amperes ...

Страница 183: ... Transportation Storage 10 90 RH noncondensing Temperature range Operating 50 90 5 F 10 32 5 C Transportation Storage 32 95 F 0 35 C Altitude Operating 0 8200 ft 0 2500 m Inclination Operating Less than or equal to 1 5 from level 80 60 40 70 50 30 20 0 10 10 20 30 17 5 27 32 5 Optimal Operating Range Acceptable Operating Range Ambient Humidity RH 50 63 5 68 80 6 86 90 5 Cº Fº Ambient Temperature ...

Страница 184: ... 540 mm W 24 2 in 615 mm H 24 0 in 610 mm D 24 4 in 620 mm Weight excluding consumables Unpacked 101 lbs 46 kg Unpacked Printer 119 lbs 54 kg Lower Input Feeder 24 lbs 11 kg Unpacked Printer 119 lbs 54 kg Lower Input Feeder 24 lbs 11 kg Duplex Unit 26 lbs 12 kg Weight including consumables Shipping 145 lbs 66 kg Shipping Printer 145 lbs 66 kg Lower Input Feeder 31 lbs 14 kg Shipping Printer 145 lb...

Страница 185: ...e 500 sheet Universal cassettes are not interchangeable between the upper and optional lower input feeder Note For the magicolor 6100 DeskLaser universal is the cassette size not the paper size called Universal on other MINOLTA QMS products Cassette capacity Upper Input Feeder Loading height 1 02 in 26 mm Paper About 250 sheets of 20 lb bond 75 g m2 paper Transfer Media Depending on thickness of m...

Страница 186: ...tes Duplexing is only supported on plain paper and limited thick stock The maximum media weight supported for duplex printing is 28 lb bond 105 g m 2 Envelopes transparencies labels transfer media and thick stock should be fed only from the upper input feeder Description Size inches Size mm Oversize 13x19 330 2x482 6 Ledger 11x17 279 4x431 8 A3 11 7x16 5 297x420 B4 JIS 10 1x14 3 257x364 Legal 8 5x...

Страница 187: ... Direction refers to the direction of signal flow as viewed from the printer Signal Pin No Signal Description Direction 1 Strobe In 2 Data 1 InOut 3 Data 2 InOut 4 Data 3 InOut 5 Data 4 InOut 6 Data 5 InOut 7 Data 6 InOut 8 Data 7 InOut 9 Data 8 InOut 10 Acnlg Out 11 Busy Out 12 Pe Out 13 Select Out 14 Autofeed In 15 Reserved 16 Ground 17 Ground 18 Vcc Test 19 30 Ground 31 Iprime In 32 Fault Out 3...

Страница 188: ...r Transistor Logic TTL level Both the rise and fall times of each signal must be less than 0 2 microseconds Data transfer must be carried out by recognizing the ACKNLG or BUSY signal The cable must have an overall braided shield Belden 8345 or equivalent Connectors must have shielded housings The overall shield must be bonded to the shielded housings at both ends of the cable Ethernet 10BaseT 100B...

Страница 189: ...agnetic Emissions EMI FCC USA Title 47 CFR Ch I Part 15 Industry Canada Canada ICES 003 Issue 3 International EU EN 55022 VCCI Japan VCCI V 3 97 04 BCIQ Taiwan CNS 13438 Class B Digital Device Class B Digital Device Class B ITE Class B ITE Class B ITE Energy Saver Energy Star USA Energy Star Compliant Immunity Requirements EU International EU EN 50081 1 EN 50082 1 Generic Emissions Standard Generi...

Страница 190: ... In all other countries refer to the Service Support Guide for the MINOLTA QMS office closest to you You can also go to Q Shop at www q shop com Electrostatic Discharge and Your Warranty It s very important to protect the printer controller board and other printer circuit boards from electrostatic damage If an antistatic wrist strap is provided in your printer option kit attach one end of it to yo...

Страница 191: ... Notices In This Appendix Manual Notice on page B 2 FCC Compliance Statement on page B 2 Canadian Users Notice on page B 3 Laser Safety on page B 3 International Notices on page B 4 Colophon on page B 4 ...

Страница 192: ...ig ital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that...

Страница 193: ...Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada Laser Safety This printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radi ation Control for Health and Safety Act of 1968 This means that the printer does not produce hazardous laser radiation Since...

Страница 194: ... for the 220v magicolor 6100 DeskLaser Voltage Attention Norwegian users This equipment is designed to operate within an IT power system where the line to line voltage does not exceed 240v Minimum 0 75 mm2 Minimum H05 VV F The male plug is certified in the country in which the equipment is to be installed and the female plug is an IEC 320 connector ...

Страница 195: ...C Documentation on CD ROM In This Appendix Viewing Manuals on the CD ROM on page C 2 Using Adobe Acrobat Reader on page C 2 ...

Страница 196: ...pplications are on the CD ROM jacket Using Adobe Acrobat Reader When you use Acrobat to view your manuals from the CD ROM keep the following tips in mind for using some of the navigation features built into Acrobat and your man uals You may view the document in three different styles page only with bookmarks or with thumbnails Try each to see which you like best Viewing with bookmarks will enable ...

Страница 197: ...can view the manuals on screen in different formats side by side two up single page scrolling two up article flow and zooming capability up to 800 You can conduct full text searches through all of the manuals You can watch QuickTime video clips that enhance the text and illustrations for a number of commonly performed procedures When installing the Reader be sure to select the option to install Qu...

Страница 198: ......

Страница 199: ... Back panel open message 6 18 Belt cartridge misinstalled message 6 15 Blank pages 6 25 Blurred background 6 29 Border line 2 16 Buttons Restore Defaults 2 13 2 20 2 24 C Cable Removing 7 5 Cable pinouts A 15 Calibration Page 1 8 Cancel job message 6 15 Cancelling job Status message 6 15 Cassette Chaining 1 10 4 4 Dual 5 3 Loading paper 3 4 Removing 7 5 Cassettes Optional 5 2 CD ROMs 1 2 Chain Inp...

Страница 200: ...figuration 2 8 Connector access cover printer 5 6 Conservation Energy 1 9 Power 1 9 Consumables Ozone filter 3 28 Warranty A 18 Continuous printing 3 7 Control panel 1 5 Data indicator 1 6 Indicators 1 5 Message indicator 1 6 Online indicator 1 5 Problems 6 24 Ready indicator 1 5 Controller Specifications A 9 Controller board removal 5 14 Corona wire 3 35 D Dark image 6 32 Dashed Lines Not Printin...

Страница 201: ...16 Fuser oil low message 6 16 Fuser unit Draining 7 2 7 6 Preparing for moving 7 5 Removing 7 5 G Glossy Stock 3 9 H High resolution printing 4 2 I Idle Status message 6 17 Idle message 6 17 IEEE 1284 cable pinouts A 15 Image defects 6 28 Imageable area Working within 3 14 Indicators Control panel 1 5 Message 1 6 Online 1 5 Ready 1 5 Inner jam message 6 7 Input bin See Inputbin Inputbin Chaining 1...

Страница 202: ...e choosing 2 9 Source choosing 2 11 Specifications A 13 Media Cassette Fill limit mark 3 5 loading 3 5 Media jams Removing 6 7 Media path 6 5 Media pressure plate 3 5 Memory modules DIMMs Dual in line 5 13 Memory Requirements Minimum system requirements 4 2 Message indicator 1 6 Message window 1 5 Messages See Service Message See Status Message Microsoft Word 2000 Problems printing dashed lines fr...

Страница 203: ...mat 1 2 Physical specifications A 12 Pinouts cable Centronics cable pinouts A 15 Ethernet 10BaseT RJ45 A 16 Plane definition 3 42 A 9 PLEASE WAIT ERASING FLASH 4 8 PLEASE WAIT WRITING FLASH 4 8 Portrait orientation Choosing 2 10 Positioning pins LFU 5 5 Power Conservation 1 9 Power LED Will not light 6 23 Power requirements A 3 Energy Star compliance A 5 Preventing paper jams 6 3 Print Monitor Con...

Страница 204: ...o dark 6 32 Printout too light 6 33 Problem See Troubleshooting Protection Antistatic 5 13 Put x paper in any bin message 6 17 Put x paper in x bin message 6 18 Q Quality problems 6 27 R Radiation B 3 Ready indicator 1 5 Rear cover location 3 31 Registration rollers cleaning 3 32 Relocating Printer 7 3 Relocating printer 7 4 Replacement packaging 7 4 7 13 Repacking printer 7 4 Replacement packagin...

Страница 205: ... 16 Fuser oil low 6 16 Idle 6 17 Inner jam 6 7 Misfeed jam 6 7 6 17 Outer jam 6 7 6 17 Output bin full 6 17 Put x paper in any bin 6 17 Put x paper in x bin 6 18 Replace belt 6 18 Toner empty 6 18 Toner misinstalled 6 18 Top cover open 6 18 Warming up 6 18 Status messages Please Wait Erasing Flash 4 8 Please Wait Writing Flash 4 8 Subnet Mask 1 12 System software Specifications A 9 T Temperature r...

Страница 206: ... 6 18 Warm up time A 7 Warranty A 18 Waste toner pack Removing 7 8 Replacing 7 8 Watermark 2 16 White lines 6 34 Windows 2000 NT 4 0 Configuration Methods 2 5 Windows 95 98 printer driver Configuration 2 3 Manual feed choosing 2 11 Media choosing size 2 9 Paper choosing size 2 9 Paper choosing source 2 11 Windows driver Troubleshooting 6 25 Windows NT 4 0 printer driver Collate choosing 2 10 Orien...

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