Videx IP videokit IPVK/6296 Series, Руководство по установке

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66550062-EN - V6.0 - 31/10/21
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IPVK/6296 Series IP videokit
IPVK/6296 Series - Installation handbook
TROUBLESHOOTING GUIDE
To get the most from this installation and to download firmware and software updates it is required to be registered to website
“service.videx.it”.
Once registered, you must wait for the authorization e-mail before you can use your account. If you are still not registered, please
follow this link to do so “https://service.videx.it/user/register”.
Once authorized you will be able to download the VIDEX IP WIZARD under the download section of the website.
The Videx IP Wizard requires network privileges and because of this can sometimes be confused as malware and become blocked
by a firewall on the PC.
Before you lauch the VIDEX IP Wizard:
• Temporarily disable or switch off any running firewall.
• If you cannot disable the firewall for any reason, contact your system administrator to add rules to allow VIDEX IP Wizard for UDP
and TCP communications.
When you launch the VIDEX IP Wizard:
• If you receive the message as shown in ( Fig. 84 ) it means you must setup the network card first, please follow the directions on
page 33 to properly set the network card.
• If you receive the message as shown in ( Fig. 85 )please authorize the VX IP WIZARD to connect to any network, you can safely do this.
• If you receive the message as shown in ( Fig. 86 ) “No Devices Detected”, please follow these steps:
» Open windows firewall and check inbound rules ( Fig. 87 ).
» Find the rules relating to the VIDEX IP Wizard ( Fig. 88 ) and edit the properties.
» Select the radio button “Allow the connection” ( Fig. 89 ) then click “OK”
» Do the same for both rules of VIDEX IP Wizard.
Please, proceed analogously in case is running any other firewall.
Fig. 84
No network card with address 172.20.0.1
Fig. 85
Windows Firewall Warning
Fig. 86
No Devices Detected
Fig. 87
Open windows firewall inbound rules
VX IP Wizard
Wizard configuration software for VIDEX IP System