Summit & Summit 800
Feature Description and Operation Manual
Issue 1.2
135
2.44
Hot Desk
Description
The iPECS IP and LDP Phones can be assigned as Hot Desk phones allowing users (Agents) to
login with the iPECS. The Hot Desk will become active and will take on the attributes defined for
the Agent’s Station number. When the Agent logs off, the Hot Desk phone becomes inactive and
the Agent’s calls are forward to the user-entered destination. A different Agent may then login
through the inactive Hot Desk phone.
Operation
iPECS IP Phones
To login through an inactive Hot Desk;
1. Lift the handset or press the
[SPEAKER]
button,
2. Dial “*0”,
3. Dial the Agent’s Station number and authorization code, Agent is logged in.
To logout through the active Hot Desk;
1. Press the
[TRANS/PGM]
button,
2. Dial “* *” or press the
{AGENT LOGOUT}
Flex button,
3. Use the
[VOL UP]/[VOL DOWN]
buttons to select the call forward destination for Agent
calls (speed dial, joined mobile phone, Internal or External VM group).
4. Press the
[HOLD/SAVE]
button.
Conditions
1. Hot desk can be used only for IP phone in Summit system
2. An active (logged in) Agent can login to another inactive Hot Desk. However, this will
log the Agent off the previously active Hot Desk.
3. A user may only logout from the Agent’s active Hot Desk phone. Attempting to logout
using a different Hot Desk phone will return error tone.
4. The Flex button map of the Hot Desk station is fixed and does not take on the
configuration associated with the Agent’s station.
5. When logged off, the Agent’s active database, including the following items, are saved.
Station Number
Station Attributes, PGM 111~124
CO Routing, Ring assignments, DID routing, etc.
Voice Mail
Station Group assignment
6. The number of Hot Desk phones and Hot Desk users is limited to the system capacity.
Each Hot Desk phone and Hot Desk user (Agent) requires a separate station channel
in the system.
