8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
110 When You Think Something Is Wrong With the Equipment
When You Think Something Is Wrong With the Equipment
If you think there is something wrong with the equipment, check the following items.
y
To see the functions of the equipment such as copy or print, refer to their operator’s manuals (
Copying Guide
and
Printing Guide
respectively).
y
Checking the operations or procedures may help you solve the problems. When something is unclear in the
operation of the equipment or you think there is something is wrong with it, the operator’s manual for the function
you are using will be helpful.
General operations
Problem Description
Cause
Corrective Action
The equipment does not work at
all.
The power cord is not securely
inserted into the outlet.
Insert the power cord into the outlet until it comes to a
stop.
No icons or signs are displayed
on the touch panel.
The equipment is in the energy
saving mode.
Press the [START] button or the [ENERGY SAVER]
button to clear the energy saving mode.
Refer to the
Quick Start Guide
.
The equipment is turned off by the
weekly timer.
Press the [START] button.
The touch panel is dimmed.
The contrast of the touch panel is
adjusted lower.
Adjust the contrast to make it lighter.
Refer to the
MFP Management Guide
.
The button does not respond to
my operation.
The equipment is in the energy
saving mode.
Press the [START] button or the [ENERGY SAVER]
button to clear the energy saving mode.
Refer to the
Quick Start Guide
.
The equipment is turned off by the
weekly timer.
Press the [START] button.
The equipment is not yet ready.
Wait until the message “Warming up” disappears and the
equipment is ready.
The window “Enter Department
Code” appears.
The equipment is managed under the
department management function.
Enter your department code. If you do not know it, contact
the administrator of the equipment.
The window “Enter the user
name and Password” appears.
The equipment is managed under the
user management function.
Enter your user name and password. If you do not know
them, contact the administrator of the equipment.
A message is displayed on the
touch panel.
Some trouble occurred in the
equipment (or the message is
displayed just for an ordinary
operation).
See the meaning of the message referring to the listing
below:
P.2 “Messages Displayed on the Touch Panel”
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