2-112
Service Manual
5060-XXX
The printer does not detect paper out in Tray x when adequate paper
is installed in the tray.
Step
Action and Questions
Yes
No
1
Run Tray x sensor test from the diagnostic menu.
Does the test pass for Sensor L1?
Go to step 5
Go to step 2
2
Check the cable connection for the Paper Level Sensing
Assembly to Tray x System Board.
Is the cable correctly installed?
Go to step 3
Install the
cable correctly
3
Check the Paper Level Sensing Assembly for correct
installation.
Is the Paper Level Sensing Assembly installed correctly?
Go to step 4
Reinstall the
assembly if
not installed
correctly
4
Check continuity of the Paper Level Sensing Assembly
Cable.
Do you measure continuity?
Go to step 5
Replace the
cable
5
Check the Paper Level Sensing Assembly for correct
installation. Check the following for any signs of damaged or
broken parts:
Check the Paper Level Sensing Flag.
Check the Paper Level Sensing Flag spring.
Is the Paper Level Sensing Assembly installed correctly?
Replace the
Paper Level
Sensing
Assembly
Go to step 6
6
Check the Paper Level Sensing Assembly arm to make sure
it goes all the way to the bottom of tray x.
Does the arm extend all the way down to the bottom of the
tray?
Recheck the
arm. If the
problem
continues,
replace the
Paper Leveling
Sensing
Assembly. If
this does not
fix the
problem,
replace the
Tray x System
Board.
Check to see
why the arm is
not extending
all the way to
the bottom of
the tray.
Repair as
necessary.
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