2-98
Service Manual
5060-XXX
Tray 1 Service Check
Tray 1 does not stay seated or fit correctly in the printer, the media
fails to feed correctly from Tray 1 or Tray 1 is difficult to install
Note: The Tray 1 Feed Test in the CE Diagnostics can be used to help isolate problems
with paper feeding from Tray 1.
5
Check the following parts to make sure they are installed
correctly and they
are not damaged or broken.
* Size Sensing Gear Cover
* Size Sensing Gear
* Size Sensing Barrel Cam
Note: Make sure the Size Sensing Barrel Cam is correctly
installed. The position of the Cam tab can be observed
through the size sensing gear cover. The cam position can
be observed through the cover by moving the back restraint
and observing the cam detent. In the A5 media position the
detent should be visible through the opening in the gear
cover.
Are all the parts installed correctly, and not broken or
missing?
Go to step 6
Repair or
replace parts
as necessary
6
Is the answer to Step 3 "Yes"
Replace Tray 1
Go to step 7
7
Check the following parts in the printer to make sure they
are operating correctly. Check for any signs of broken or
missing parts.
* Size Sensing Springs
* Size Sensing Links
* Size Sensing Bracket
Is there any sign of broken or missing parts?
Repair or
replace parts
as necessary
Go to step 8
8
Check Paper Size Sensing assembly in the printer to make
sure that the Size Sensing Links correctly actuate the paper
size switches on the Engine Board.
Does Tray 1 correctly actuate the paper size switches on the
Engine Board?
Replace the
“Engine
Board” on
page 4-14
Repair or
replace parts
as necessary
Step
Action and Questions
Yes
No
1
Check the following parts in Tray 1 for any signs of Broken
or missing parts.
Tray Bias Spring loose or missing
Tray Bias Bellcrank
Are any parts broken, loose or missing?
Repair or
replace parts
as necessary
Go to step 2
Step
Action and Questions
Yes
No
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