Diagnostic Information
2-97
5060-XXX
Tray 1 Paper Size Sensing Service Check
The printer does not sense the size of the media installed in Tray 1.
Note: If there is a problem when installing Tray 1, Tray 1 is difficult to remove or does not
stay locked in position, go to
“Tray 1 Service Check” on page 2-98
.
6
Check continuity of the PSD cable.
Note: The PSD cable has one connector on one end, RIP
Board, and two connectors on the other end, Cyan PSD
Board and Yellow PSD Board.
Is there continuity?
Replace the
“PSD Sensor
Assembly” on
page 4-35
. If
this does not
correct the
problem,
replace the
“RIP Board”
on page 4-10
.
Whenever the
the PSD
assembly is
replaced it is
necessary to
perform all
“Printhead
Adjustments”
on page 4-1
.
Replace the
PSD cable for
the Cyan and
Yellow PSD
Assemblies
Step
Action and Questions
Yes
No
1
Check to make sure Tray 1 is installed and seated correctly
in the printer.
Is the tray correctly installed in the printer?
Go to step 2
Install Tray 1
correctly. If
there is still a
problem, go to
“Tray 1
Service
Check” on
page 2-98
2
Is another 500 Sheet Tray available?
Go to step 3
Go to step 4
3
Try another 500 Sheet Tray in place of the internal Tray 1
paper tray.
Does this fix the problem?
Go to step 4
Go to step 7
4
Check the following parts in Tray 1 for any signs of broken
parts, especially the teeth on the Back Restraint.
Is the Back Restraint broken or any of the teeth broken or
missing?
Replace the
Back Restraint
Go to step 5
Step
Action and Questions
Yes
No
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